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Mobile Virtual Network Operator (MVNO) - Global Strategic Business Report
Description: This report analyzes the Global market for Mobile Virtual Network Operator (MVNO) Service Subscribers in Millions. Annual estimates and forecasts are provided for the period 2006 through 2015. The report profiles 94 companies including many key and niche players such as 7-Eleven Speak Out Wireless, AirVoice Wireless, Friendi Mobile, Freenet AG, Japan Communications Inc., Lebara BV, Lycamobile, Ortel Mobile BV, PlatinumTel Communications, Quebecor, Inc., TracFone Wireless, Inc., Tesco Mobile, and Virgin Mobile. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.
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Contents:

MOBILE VIRTUAL NETWORK OPERATOR (MVNO) A GLOBAL STRATEGIC BUSINESS REPORT

CONTENTS

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS Study Reliability and Reporting Limitations Disclaimers Data Interpretation & Reporting Level Quantitative Techniques & Analytics Product Definitions and Scope of Study I-1 I-2 I-3 I-3 I-3
II. Executive Summary 1. INDUSTRY OVERVIEW II-1 A Quick Primer II-1 Table 1: Worldwide Mobile Virtual Network Operator (MVNO) Market: Breakdown of Number of MVNOs in Operation in Select Countries As of 2Q 2010 (includes corresponding Graph/Chart) Table 2: Worldwide MVNO Market As of Q2-2010: Breakdown of Number of MVNOs by Region (includes corresponding Graph/Chart) II-2 Table 3: Worldwide MVNO Market As of Q2-2010: Breakdown of Number of MVNOs by Category (includes corresponding Graph/Chart) II-2 MVNO as a Disruptive Proposition for MNOs Proves to be a Plain Myth II-2 Factors Driving the Evolution of the MVNO Business Model II-3
Regulatory Intervention Lay the Foundation for MVNO Entry II-3 Strong Demand for Improved Data Services Sets Stage for Development of MVNOs II-3 3G Networks and MNO Network Expansions Power MVNOs to New High Comprehensive Benefit Package: Rationale for MNOs to Cozy Upto MVNOs II-4 Lower Subscriber Acquisition Costs II-4 Superior Value Creation II-4 Extended User Base II-5 Enhanced Network Utilization II-5 Additional Revenue Generation Means II-5 Current Market Scenario: Mixed Bag of Growth Opportunities & Challenges II-6 High-Profile Project Failures Dampens the Spirit II-6 Europe & North America: Traditional Contributors to MVNO Subscriber Base II-6 Emerging Markets: Future Growth Drivers II-6 MVNOs Target Niche Mobile Markets II-7 Next Generation MVNOs Driven to Innovate II-7 Technology Development Challenges II-8 Key Factors Critical to Success in the Marketplace II-8 Mutually Beneficial Agreements Between MNO & MVNOs: A Critical Requirement II-8 Adroit Service Differentiation: The Talisman for Success II-8 Personalization: A Critical Factor Shaping Success of MVNOs II-9 Selection of a Suitable Business Model: Critical to Success II-9 MVNEs: Critical to the Success of MVNOs II-9 Outlook II-10 2. FOCUS ON SELECT REGIONAL MARKETS II-11 Europe II-11 Table 4: UK MVNO Subscriber Market (2007): Percentage Share Breakdown of Number of Subscribers by Leading Players (includes corresponding Graph/Chart) II-12 Asia-Pacific II-12 Latin America II-13 MVNOs in Latin America As of 2Q 2010 II-13 3. MVNO CONCEPTUAL OVERVIEW MVNO: A Definition Differences Between MVNOs & Simple Resellers MVNO Value Chain Mobile Network Operator (MNO) Mobile Virtual Network Operator (MVNO) Mobile Virtual Network Enabler (MVNE) Mobile Shared Spectrum Enabler (MSSE) MVNO Life Cycle Start-Up Stage Development Stage Maturity Stage MVNO Classification By Type of Marketing Strategy Adopted Discount MVNOs Lifestyle MVNOs Advertisement-based MVNOs Ethnic MVNOs By Business Model Adopted Branded Resellers Service Provider MVNOs Enhanced Service Provider MVNOs Full MVNOs 4. RECENT INDUSTRY ACTIVITY II-14 II-14 II-14 II-15 II-15 II-15 II-15 II-16 II-16 II-16 II-16 II-16 II-17 II-17 II-17 II-17 II-17 II-17 II-17 II-18 II-18 II-18 II-18 II-19

Elephant Talk and Suri-Change Sign Agreement II-19 Zain and Friendi Ink Cooperative Agreement II-19 Ortel Mobile Plans to Pair with Bouygues Telecom to Launch a MVNO in France II-19 Lebara Group Takes over Dutch MVNO Chippie II-19 Primus Telecom Files Bankruptcy Petition II-20 Lycamobile Enters into MVNO Agreement With o2 II-20 Telenet and Alcatel-Lucent Sign Contract II-20 Telecom MNI and MoCoHub Technology Development Ink Agreement II-20 Bazile Telecom Signs Agreement with Orange France II-UK Enters into Partnership with X-Mobility II-21 Aspider Solutions Partners with Vodafone Ireland for MVNO II-21 DiGi Telecommunications Signs Agreement with Baraka Telecom II-21 Elephant Talk Communications and Tommy Telecom Sign Heads of Agreement II-21 Lebara Mobile and Vodafone Australia Enter Into Partnership II-22 Telefonica Enters into Partnership with Digi.Mobil and Barablu II-22 Tele2 Netherlands and T-Mobile Netherlands Sign Agreement II-22 Erg Partners with Vodafone Italia to Foray into Virtual Mobile Market II-22 Effortel Deploys Amdocs Compact Convergence to Roll Out Mobile Telephony Service II-23 Elephant Talk Communications and Youpinie Ink Contract II-23 ThuisConnect Inks Contract with Elephant Talk II-23 Kandy Mobile Selects German MVNE Ensercom II-23 Roskomnadzor Awards Licence to LandMarket II-24 Maroc Telecom Sells MVNO Mobisud France Stakes II-24 Vietnam Issues MVNO License to Indochina Telecom II-24 Ushacomm Enters into Partnership with Talisma II-24 Axiata Collaborates with FRiENDi II-24 FM Group Mobile Collaborates with Polkomtel II-25 Blyk Enters into Deal with Vodafone Netherlands II-25 Tunetalk Chooses XIUS-bcgi Mobile Services Platform II-25 Orange Partners with Transatel II-26 Sprint Nextel Receives US FTC Approval II-26 T-Home to Merge with T-Mobile II-27 X5 Retail Group and MTS to Enter into Joint Venture II-27 Elephant Talk and Telecombination Sign Agreement II-27 Nokia Partners with NTT DoCoMo to Start Mobile Telephony Services II-27 PTT Mobile Changes Name to Pam Mobile II-28 KPN to Acquire debitel Nederland II-28 Elephant Talk Communications Inks Contract with T-Mobile II-28 PLDTGC and PLDT Italy Sign Agreements with H3G and Hutchison Global II-28 Celcom Signs Agreement with XOX Com II-28 KPN Inks Contract with Bouygues Telecom II-29 Elephant Talk Opens Office to Provide MVNO and MVNE Services in Turkey II-29 CallKey Merges with CallBlue II-29 iPass Teams Up with Internet Initiative Japan II-29 Dialog Telecom chooses Alcatel-Lucent II-30 Virgin Mobile USA to Acquire the Helio II-30 Blyk Plans to Enter into Deal with Mobistar II-30 Tele2 AB Divests Austrian MVNO Operations II-30 Internet Initiative Japan Enters into Agreement with EMOBILE II-UK Enters into MVNO Deal with Gamma Telecom II-31 QXL Poland Enters into Contract with Polkomtel II-31 5. SERVICE LAUNCHES II-32 Virgin Mobile Introduces GSM Mobile Services in India II-32 Virgin Mobile USA Launches 3G Nationwide Wireless Internet Access Broadband2Go II-32 Fecosur Introduces MVNO Services II-33

Fecotel to Introduce MVNO Services II-33 O2 Network to Launch MVNO Services Named GiffGaff II-33 Orbitel MVNO Services Launched on Vizzavi Espana Network II-33 Ono Introduces MVNO Services Using Telefonica Network II-34 X-Mobility Introduces Mobile Virtual Network Aggregator Service II-34 Club Mobiel Launches PSV Mobiel II-34 Lycamobile Introduces Vodafone Prepaid Services II-34 Axiom to Launch MVNO in UK Market II-34 Uni-Tel Mobile to Introduce MVNO Service II-35 Aldi to Introduce MVNO Aldi Talk II-35 Hits Telecom Plans to Introduce MVNO in France II-35 Lycamobile Introduces MVNO in Caribbean II-35 Lycamobile Collaborates with 3Italia for Italy Market II-35 Ensercom and Gesundplus Introduces MVNO II-35 MoreMinutes Introduces MVNO Service in Spain II-36 Renna Launches MVNO in Oman II-36 Symsoft Introduces Nobill MVNO in Middle East II-36 Personal Introduces MVNO in Uruguay II-36 Real Automovil Club de Catalunya to Introduces MVNO II-36 Santander to Introduce MVNO II-37 Celular Line Movil Introduces MVNO Operations in Spain II-37 Call in Europe Introduces French MVNO II-37 Vertu to Launch Club Vertu MVNO Service II-37 Truphone to Introduce MVNO II-37 Gadu Gadu to Introduce MVNO Services II-38 Japan Communications Launch MVNO Services II-38 RCOM to Offer MVNO Services II-38 KPN Introduces MVNO Services II-38 Onse Telecom to Introduce MVNO Services II-38 O2 Wireless to Introduce Alcatel OT-E206a Phone II-39 Nokia to Introduce MVNO Service and Handsets in Japan II-39 Vueling Launches MVNO Operations II-39 Cyfrowy Polsat Launches MVNO II-39 Schlecker Drogeremarkte Introduces MVNO II-39 Hits Telecom Introduces MVNO in Spain II-40 Carrefour to Introduce MVNO in Taiwan II-40 Black + White MVNO Introduces Services II-40 QXL to Introduce MVNO with Polkomtel II-40 Petrol to Introduce MVNO II-40 Magasins U Introduces MVNO in France II-40 Zon Multimedia Introduces MVNO II-41 Crowley Data Poland Introduces Mobile Offer II-41 i2 to Introduce MVNO in Jordan II-41 6. FOCUS ON SELECT PLAYERS 7-Eleven Speak Out Wireless (USA) AirVoice Wireless (USA) Friendi Mobile (Dubai) Freenet AG (Germany) Japan Communications Inc., (Japan) Lebara BV (The Netherlands) Lycamobile (Netherlands) Ortel Mobile BV (The Netherlands) PlatinumTel Communications (USA) Quebecor, Inc., (Canada) TracFone Wireless, Inc. (USA) Tesco Mobile (UK) Virgin Mobile (UK) II-42 II-42 II-42 II-42 II-42 II-43 II-43 II-43 II-43 II-44 II-44 II-44 II-44 II-45
7. GLOBAL MARKET PERSPECTIVE II-46 Table 5: World Recent Past, Current and Future Analysis for Mobile Virtual Network Operator (MVNO) by Geographic Region North America, Europe, Asia-Pacific, Latin America and Rest of

World Independently Analyzed by MVNO Service Subscribers in Million for the Years 2006 through 2015 (includes corresponding Graph/Chart) II-46 Table 6: World 10-Year Perspective for Mobile Virtual Network Operator (MVNO) by Geographic Region- Percentage Breakdown of Number of MVNO Service Subscribers for North America, Europe, Asia-Pacific, Latin America and Rest of World for Years 2006, 2009 and 2015 (includes corresponding Graph/Chart) II-47
III. COMPETITIVE LANDSCAPE Total Companies Profiled: 94 (including Divisions/Subsidiaries - 98) --------Region/Country Players --------The United States 19 Canada 3 Japan 5 Europe 53 France 3 Germany 2 The United Kingdom 13 Italy 1 Spain 6 Rest of Europe 28 Asia-Pacific (Excluding Japan) 9 Middle East 4 Latin America 4 Africa 1 ---------

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Your cellphone.

Getting started.

Removing the back cover

Menu..
, Tools: Access the Alarm and Calculator functions. Call services: Access functions such as: voicemail number, call memory, call settings, network, forward and call barring. Messages: Read, write and send SMS messages. View your messages in your inbox and outbox.Adjust the settings and activate/ deactivate SMS CB (1) message reception. Directory: Access/create directory files and make calls from your directory. Sounds: Change the mode, volume, ringtones, alerts, power on/off sounds and key beep.

Main screen icons.

Battery charge level. Vibrate mode Silence mode

(1) (2)

Calls..

Making a call

Messages.

or press and select.

Keys in idle mode
select the menu you want by pressing the navigation keys ( ), then press again the left softkey to confirm.
Dial number then press To hang up, press If you make a mistake, press Making an emergency call Dial 911 or other local emergency number and press. Emergency calls can be performed at anytime without your SIM card or PIN code. Once the call has been made, the screen will display: SOS. Making an international call Hold down when + is displayed, enter the country and area codes, then complete the number and send the call. Calling a number from the directory Press the key to access the directory. Select the desired cellphone number and press. Press and hold to delete all digits.

Create an SMS

create Abc
Navigation key: : Messages Left softkey: Access Option/ Menu/Confirm Display a message received Send key: Answer Call / Send Call Call memory (short keypress) Voicemail (long keypress) Insert a smart punctuation Keypad lock/unlock (long keypress) : Directory Scroll/adjust the volume during a call Right softkey: Delete / Back / Mute the ring tone End key: Switch on/Switch off End call Return to the main screen Reject a call
Unread message. Message list is full Unanswered call Call forwarding activated: your calls are forwarded Alarm programmed Signal strength indicator. Keypad lock. Roaming.

Inserting your SIM card

To insert your SIM card, turn off your cellphone by holding down the key. The SIM compartment on the phone is shaped to fit the SIM card. To place the SIM card inside make sure that both slanted corners on the card and on the phone are matching. Push the SIM card out with your finger to remove.
and choose your action: Send: send the message to a recipient. Send to many: send the message to a group of people you have defined Send to email: send a message to an email address (1). Save: save the message in the unsent box and send it later. Templates: use or modify an existing message. Discard: discard the message. Predictive (T9): select this mode to enter the words more quickly. 123: switch to numeric mode T9 help: help menu for the predictive mode

Tools.

= snooze:The alarm will ring again after 5 minutes.
7.2 6.2 Calling your voicemail

Read an SMS

Display: 5.1 Change the main screen wallpaper, colors, power on/off display, screensaver and contrast.
In the inbox, read and unread messages are shown with different icons. The outbox includes sent and unsent messages.

Press and hold the

key until connected.
Vibrator (long keypress) Validate selected word Add a word
Inserting and removing your battery
Settings: + = cancel Set the time, date, language, security mode, answer mode, When the cellphone is switched off, the alarm will ring. etc. Games: Play the 2 games embedded in your cellphone. Services (2): Access the Operator services.
Available functions during the call

Inbox/Outbox

Access the available options during a call by pressing

To insert the battery, place the top of the battery first as shown and press down gently. To remove the battery, pull battery up from bottom using index finger.
Select the message and press and choose your option: Reply/Delete/ Forward message/Archives/Modify/Extract number/Call number.

Calculator

1 + confirm
select type of operation Contact your network operator to check service availability. Depending on your operator's network. 3
Contact your network operator for more information. 5
Contact your network operator for service availability. 6

Directory.

Directory menu

Sounds..

11 Settings.. 12 Call services. 13 Games..
12.1 Call memory 13.1 Russia
From the main screen, press and your cellphone displays a call list. The object of this game is to make as many complete lines of bricks as Each call is displayed with an icon indicating the type of the call. possible. to redial it or Key functions:
Pause and context menu Rotate the brick
You may store up to 250 entries in the phone memory.
From the main screen and select one of the following 11.1 Clock options in order to customize your cellphone. Set time and date, time format, display (show or hide the clock).
View: access the list contacts (alphabetic order). Create: enter number and name of a new contact. Delete: delete the selected contact. Copy: copy the selected contact from the SIM memory to the phone memory and vice versa. Caller group: group together names by category. Select Dir.: select the SIM directory, Phone directory or both at the same time. Memory status: check the numbers of contacts and the memory space left. My number: enter your own cellphone numbers for future reference. Speed Dial: set up speed dial for each key from to.
Ringtone: only the tone is played. Vibrate: only vibrator is set (but the alarms and low battery sound will be played anyway). Vibrate & ring: vibrator and tone at the same time. Vibrate then ring: vibrator then tone. Vibrate.Beep.Ring: vibrator then warning beep, then tone. Silence: no sound no beep (but the alarms and low battery sound will be played anyway).

11.2 Nitz

Select a cellphone number in the list and press press to access the following options : Your phone will automatically adjust to the correct time zone when Details: display the information of the call selected. you travel from one zone to another. Note: This option is on by Save number: store the number in your directory. default; you can access it and change it in "Settings/Clock/Date/ Send message: create an SMS. Date format/Nitz setup". Call number: call the selected number. Modify: modify the number, then call it or save it. 11.3 Languages Delete: delete the number selected. Delete all: delete the entire list. To choose the language in which the messages will be displayed.

Move right Move left Drop the brick Toggle the upgrade level flag; if the flag is on, the game level will move up when
Alcatel logo and Alcatel name are trademark of Alcatel-Lucent used under license by T&A Mobile Phones Limited. All rights reserved Copyright 2007 T&A Mobile Phones Limited. T&A Mobile Phones Limited reserves the right to alter material or technical specification without prior notice.

Volume

11.4 Dictionary

12.2 Call settings

The volume can be adjusted to one of the set levels.
your score increases to 300.The level impacts the speed of the bricks : the higher

Creating a contact

select create and enter number and name of a new contact.

10 Display..

10.1 Wall paper
Select the image you wish to be displayed as the idle screen.
Consulting your directory (View)
Select Dir. then View to access the list of your contacts Available options in the contact list
Create, modify or delete a word in your personal dictionary. When Minute alert/Call waiting/Auto redial/Billing/Duration/Amount/Hide the level, the higher the speed. creating an SMS, words typed are predicted from this dictionary and my ID. 13.2 Bricks are automatically called if you choose the Predictive Mode (T9). The object of this game is to break as many bricks as possible with a 12.3 Call services (1) bat and ball. 11.5 Auto keypad lock MWI Message Waiting Indicator".This icone will alert you when you To select the timing for the automatic locking of the keypad when the have a new message in your voice mailbox. Make a long keypress on 3 lives per game. handset is not in use. From this function you may select a timing of 5 the to 40 seconds, or to set it off if you prefer to lock it manually. key to reach directly your voice mailbox. Miss a ball = lose a life Bonus depending on the position in which the ball hits the bricks. Key functions:
Pause and context menu Move left Shoot first ball Move right Shoot first ball Shoot the ball
Once you have selected a name, press to access the following options: 10.2 Colors Call number/Send message/Details/Modify/Delete/Copy/Caller group/ Choose different colors for the presentation of the screen. Search number. Caller group
11.6 Auto power 11.7 Answer mode Factory reset

10.3 Contrast

You can group together names by category and select a special Set the contrast of your cellphone by choosing one of the 5 levels ringtone. For each group, you can select the following options: proposed. 11.8 Modify/Ringtone/SMS alert/Members/Add member/Delete all.

10.4 Backlight

Select the display backlight duration : 7s, 15s, 20s, 30s. 9
Contact your network operator for more information. 10 11
English - T5002309AAAA 02 12

Safety and use..

We recommend that you read this chapter carefully before using your cellphone.The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained in this manual. TRAFFIC SAFETY: Recent studies show that using a cellphone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (headset.), drivers are requested to refrain from using their cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicles electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem: - do not place your cellphone on top of the dashboard or within an airbag deployment area. - check with your dealer or car manufacturer to make sure that the cars electronics devices are well shielded. CONDITIONS OF USE: You are advised to switch off your cellphone from time to time to optimize performance. Switch the cellphone off before boarding aircraft. Switch the cellphone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, cellphones can interfere with other electrical or electronic devices, or equipment using radio frequency. Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. When using the cellphone you should hold it against the ear on the opposite side to the device, if any. To avoid hearing impairment, press to answer the call before holding your cellphone to your ear. Also move the handset away from your ear while using the hands-free option because the amplified volume might cause hearing damage. Do not let small children use the cellphone without supervision. When replacing the cover please note that your cellphone may contain substances that could create an allergic reaction.

Always handle your cellphone with care and keep it in a clean and dust-free place. Do not allow your cellphone to be exposed to unfavourable environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturers recommended operating temperature range is -20C to +55C. Over 55C the legibility of the cellphones display may be impaired, though this is temporary and not serious. Emergency call numbers may not be reachable on all cellular networks.You should never rely only on your cellphone for emergency calls. Do not open, dismantle or attempt to repair your cellphone yourself. Do not drop, throw or try to bend your cellphone. Do not paint it. Use only Alcatel batteries, battery chargers, and accessories that are compatible with your cellphone model. T&A Mobile Phones Limited or its affiliates disclaim any liability for damage caused by the use of non approved batteries or accessories. Your cellphone should not be disposed of in a municipal dump. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your cellphone. Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games.These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing videos games on your cellphone or enabling a flashing-lights feature on your cellphone. Parents should monitor their childrens use of video games or other features that incorporate flashing lights on the cellphones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions: - Do not play or use a flashing-lights feature if you are tired or need sleep. - Take a minimum of a 15 minute break hourly. - Play in a well lit room. - Play at the farthest distance possible from the screen. - If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again. - If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor. When you play games on your cellphone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders:

This symbol found on your cellphone, battery and accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centers with specific bins for these items of equipment - Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge.All products with this sign must be brought to these collection points. In non European Union countries: Items of equipment with this symbol are not to be thrown into ordinary bins if your country or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United Stares you may learn more about CTIAs Recycling Program at www.recyclewirelessphones.com PRIVACY: Please note that you must respect the laws and regulations in force in your country regarding taking photographs and recording sounds with your cellphone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your cellphone (including the operator) disclaim any liability which may result from the improper use of the cellphone. BATTERY: Before removing the battery from your cellphone, please make sure that the cellphone is switched off. Take precautions with the battery and do not attempt to open the battery (chemical substances may cause burns). Do not pierce, disassemble nor cause a short-circuit in a battery. Do not burn or dispose of a used battery in household waste or store it at temperatures above 60 C. Batteries must be disposed of in accordance with locally applicable environmental legislation. Batteries should not be used for any other purpose than the one intended. Never use damaged batteries or not recommended by T&A Mobile Phones Limited and/or its affiliates.
CHARGERS: Mains powered chargers will operate within the temperature range: 0C to 40C. The chargers designed for your cellphone meet with the standard for safety of information technology equipment and office equipment use. They should be used for this purpose only. The charger in this package shall ONLY be used with Alcatel OT-E206A.The use on any other product or equipment including Alcatel products is strictly prohibited. T&A Mobile Phones Limited cannot be held liable for any damages due to use contrary to the above mentioned stipulation. Electrical characteristic of power supply (depending on the country): 110 V charger (Mexico / USA): Input: 100-127 V, 50/60 Hz, 0.30 A Output: 4.5 V, 350 mA 220 V charger: Input: 220-240 V, 50/60 Hz, 0.30 A Output: 4.5 V, 350 mA Battery: Lithium 650 mAh RADIO WAVES: THIS CELLPHONE MEETS THE GOVERNMENTS REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your cellphone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy.These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health. The exposure standard for cellphones employs a unit of measurement known as the Specific Absorption Rate, or SAR.The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC) or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the cellphone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the cellphone while operating can be well below the maximum value.This is because the cellphone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the cellphone. Before a cellphone model is available for sale to the public, compliance with national regulations and standards must be shown.

The highest SAR value for this cellphone when tested is 1.21 W/kg for use at the ear and 0.75 W/kg in 2.0 cm distance close to the body, NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least XXX cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of cellphones. If individuals are concerned, they might choose to limit their own or their children's RF exposure by limiting the length of calls, or using "hands-free" devices to keep cellphones away from the head and body (fact sheet n193). Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who.int/peh-emf. Your cellphone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. Hearing Aid Compatibility Your telephone has "rated for hearing aid".To assist hearing devices users in finding phones that may be compatible with their hearing devices.
Your cellphone is a transceiver that operates on PCS networks with 850 and 1900 MHz bands. The marking indicates that your cellphone complies with "1999/5/EC (R&TTE)" directive and that the accessories concerned comply with current EC directives.The entire copy of the Declaration of Conformity for your cellphone can be obtained through our website: www.tctmobile.com.

Protection against theft

Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the products memory. We recommend that you note the number the first time you use your cellphone by entering *, #, 0, 6, # and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen. This number allows your cellphone to be blocked preventing a third person from using it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description and the cellphones operation depending on the software release of your cellphone or specific operator services. T9 Text Input is licensed under one or more of the following: U.S. Pat. Nos. 5,187,480, 5,818,437, 5,945,928, 5,953,541, 6,011,554, 6,286,064, 6,307,548, 6,307,549, and 6,636,162, 6,646,573; European Pat. Nos. 463 (96927260.8), 057 (98903671.0), 069 (98950708.2); and additional patents are pending worldwide

General information.

Website: www.tctmobile.com Hot Line Number: see the TCL & Alcatel Mobile Phones Services leaflet or go to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.
Contact your network operator for service availability. 18

Cellphone warranty.

Congratulations on choosing this cellphone - we hope that you will be completely satisfied with it. Your cellphone is guaranteed against any deviation from technical specifications for a period of twelve (12) months from the date specified on your original invoice (1). The warranty terms defined in the manual also apply to the battery and accessories sold with the cellphone but for a period of six (6) months (2) from the date of purchase shown on your original invoice. Under the terms of this warranty, you must immediately inform your vendor (or any repair center approved by T&A Mobile Phones Limited or its affiliates, which are listed on our website http://www.tctmobile.com) in case of a conformity defect on your cellphone, you must present the invoice given to you at the time of purchase. The vendor or maintenance center will decide whether to replace or repair, as appropriate, all or any part of the cellphone or accessory found to be defective; this warranty covers the cost of parts and labor but excludes any other costs. Repair or replacement may be carried out using reconditioned components offering equivalent functionality. Servicing under the terms of this warranty, especially repair, modification or replacement of products, shall entitle to a ONE (1) month (1) warranty unless there are statutory provisions to the contrary. This warranty shall not apply to damage or defects to your cellphone and/or accessory caused by: 1) failure to follow the instructions for use or installation, 2) failure to comply with technical and safety standards applicable in the geographical area where the equipment is used,
improper maintenance of batteries and other sources of energy, and of the overall electric installation, 4) accidents or consequences of theft of the vehicle in which the cellphone is transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids, inclement weather, 5) connecting or integrating the cellphone into equipment not supplied or not recommended by T&A Mobile Phones Limited or its affiliates, without their express written consent for such, 6) any servicing, modification or repair performed by individuals not authorized by T&A Mobile Phones Limited or its affiliates, the vendor or the approved maintenance center, 7) use of the equipment for a purpose other than that for which it was designed, 8) normal wear, 9) malfunctions caused by external causes (e.g., radio interference from other equipment, power or cellphone line voltage fluctuations), 10) modifications made to the equipment even if required by changes in regulations and/or modification of network parameters, 11) faulty connections resulting from unsatisfactory radio transmission or caused by the absence of radio relay coverage, 12) equipment on which markings or serial numbers have been removed or altered, and handsets on which labels have been removed or deteriorated shall be excluded from the warranty. In accordance with the applicable law, your product is warranted against hidden defects (defects inherent in the design, manufacture, etc.). There are no express warranties, whether written or oral, other than this printed limited warranty, express or implied, of any nature whatsoever. In no event shall T&A Mobile Phones Limited or its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to trading loss, commercial loss, to the full extent those damages can be disclaimed by law. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

My cellphone does not charge properly Make sure that your battery is not completely discharged; the battery charge indicator can take several minutes and may be Before contacting your retailer or service center, it is recommended accompanied by a quiet hissing sound. you try the following steps below: Make sure charging is carried out under normal conditions (0C Switch off the cellphone from time to time to optimize its +40C) performance. Make sure your battery is inserted. It must be inserted before ) for optimal operation. Fully charge the battery ( plugging in the charger Avoid storing large amounts of data in your cellphone as this may Make sure you are using an Alcatel battery and charger affect the performance of your cellphone. When abroad, check that the electrical current is compatible My cellphone does not switch on Press until the screen comes on Check the battery charge level Check the battery contacts, remove and reinstall your battery, then turn your cellphone back on My cellphone does not connect to a network Try connecting in another location Verify the network coverage with your operator Check with your operator that your SIM card is valid Try selecting the available network(s) manually Try connecting at a later time if the network is overloaded

Troubleshooting..

Unable to receive incoming calls Make sure your cellphone is switched on and connected to a network (check for overloaded or unavailable network) Check your subscription with your operator (credit, SIM card valid, etc.) Make sure you have not forwarded incoming calls Make sure that you have not barred certain calls The callers name does not appear when a call is received Check that you have subscribed to this service with your operator Your caller has concealed his/her number The sound quality of the calls is not optimal You can adjust the volume during a call by means of the Check the radio reception icon
I am unable to create a file in my directory Make sure that your directory is not full; delete some files or save the files in the product directory My callers are unable to leave messages on my voicemail Contact your network operator to check service availability I cant access my voicemail Make sure your operators voicemail number is correctly entered in Call services/Voicemail Try later if the network is busy

The mandatory period may vary if overriding statutory provisions are applicable in your country. The life of a rechargeable Alcatel cellphone battery in terms of conversation time, standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your Alcatel cellphone during the first six months after purchase and for approximately 200 more recharges. 19
My screen is difficult to read Clean your screen SIM card error Use your cellphone in accordance with the recommended Make sure the SIM card was correctly inserted conditions of use Verify with your operator that your SIM card is 3V compatible; the When I select a number from my directory, the number is You are outside the network coverage area not dialed old 5V SIM cards cannot be used I have already entered 3 incorrect PIN codes My cellphone turns off by itself Make sure that you have correctly recorded the number in your file Contact your network operator to obtain the PUK code (Personal Check that your keypad is locked when you are not using your Make sure the chip on your SIM card is not damaged or scratched Make sure that you have selected the country prefix when calling a Unblocking Key) cellphone Unable to make outgoing calls foreign country Check the battery charge level Make sure you have dialed a valid number and pressed the key Check that the function "Auto OFF" is not activated. For international calls, make sure you have entered the country and area codes Make sure your cellphone is connected to a network, and that the network is not overloaded or unavailable Check your subscription with your operator (credit, SIM card valid, etc.) Make sure you have not barred outgoing calls
I am unable to send and receive messages Check your phone memory as it might be full, if necessary, delete key some messages Contact your network operator to check service availability, see the messages settings I am unable to use the features described in the manual Check with your operator to make sure that your subscription Verify the server center number with your operator The server center may be saturated; try again later includes this service Check to be sure this feature does not require an Alcatel accessory. The << - >> icon is displayed