Alcatel Premium Reflexes

Alcatel OmniPCX 4400
ARCHITECTS OF AN INTERNET WORLD

How to use this guide

You have an Alcatel Premium REFLEXES digital telephone. The large display and and alphabetic keypad ensure ease and comfort of use.
Actions Off-hook Hang up Description of an action or context Display Partial view of the display Programmable keys and icons Line or programmable key Icon corresponding to a key Pre-programmed key Keypad Numeric keypad Alphabetic keypad
Audio keys Loudspeaker Hands free Reduce volume Increase volume Other fixed keys

Fixed key (eg: MENU)

Other symbols used

AND/OR

Alternative to action sequence Alternative to action sequence Important information
Specific key on numeric keypad
Symbols can be enriched by small icons or text. All the implicit or personalized codes are presented in a table of codes provided with the telephone.
The availability of some of the functions described in this guide may depend on your system version or configuration. If you are in doubt, consult your system supervisor. We suggest that you consult the corresponding user manual for more detailed information on your telephone.

Contents

Your telephone. p. 4 1. Making a call. 1.1 Making a call. 1.2 Answering a call. 1.3 Calling using your personal directory. 1.4 Calling your correspondent by name. 1.5 Redialling the last number dialled (Redial). 1.6 Making a call-back request. Handling several calls. 2.1 Calling a second correspondent (enquiry call). 2.2 Answering a second call. 2.3 Switching between calls (broker call). 2.4 Transferring a call. 2.5 Conversing with two correspondents (3-way conference) Customizing your telephone. 3.1 Programming your personal codel. 3.2 Programming your personal directory. 3.3 Programming a function on an unassigned key. 3.4 Selecting your ringer tune. 3.5 Adjusting the display and icon brightness. 3.6 Selecting the language. While you are away - When you return. 4.1 Forwarding your calls to another number (immediate forward). 4.2 Forwarding your calls to the voice mail. 4.3 Cancelling forwarding on your return. 4.4 Consulting your messages on your return. p. p. p. p. p. p. p. 8
p. 9 p. 9 p. 9 p. 10 p. 10 p. 10 p.11 p. 11 p. 11 p. 12 p. 12 p. 13 p. 13 p.14 p. 14 p. 14 p. 14 p. 15

Your telephone

Display Comprises 1 line and several pages of information about your correspondent
Light indicates messages received To programme your telephone
To call using your personal directory
Secret to isolate you from your correspondent Interphone so that your telephone answers automatically without you having to off-hook To end a call or exit from programming
Audio keys Loudspeaker (LS) To share a conversation To reduce the volume of the LS or handset To increase the volume of the LS or handset
To access the various message services To transfer a call to another terminal (multi-line mode)

Alphanumeric keypad for calling by name Protected by a flap, raise the flap to expose the keypad
Hands free to call or answer without off-hooking
Programmable keys and icons These keys are divided into line keys and function keys. Each key has a corresponding icon. Line icons Incoming call (flashing) Call in progress Call on hold Call on common hold Function icons Function active Function requiring action Telephone or line busy (supervision) Certain keys are preprogrammed (these keys differ according to the configuration of your telephone (single-line or multi-line)). to switch between two calls (single-line terminal) to temporarily store a number
to consult the list of unanswered ISDN calls or to make an ISDN call to cancel an enquiry call (single-line terminal) to automatically redial the last number dialled to divert calls to another terminal
Installing the label on the telephone A printed label is supplied with the telephone to be placed under the programmable 4 keys. Insert a flat-tipped object into the slot (1 slot per block of keys). Raise the key block cover. Slide the printed label into position. 1 Lower the cover. 2 3

1. Making a call

1 1. Making a call

Off-hook Hands free Dial

Dial directly
To make an external call, dial the "External call" code. To call the operator, dial the "Operator call" code.

To terminate a call

Hang up

2. Answering a call

Off-hook

Hands free

3. Calling using your personal directory

Directory

Programmed numeric key
4. Calling your correspondent by name
Enter the first letters of your correspondent's name (*) If the name has no spaces, the search is made automatically by Surname. If the name includes one space (2 words), the display screen proposes two possibilities. 1 to search by Surname
to search by Surname/First name
If the name includes two spaces (3 words), the search is run automatically by Surname/First name.
In all cases Display of the first name and the number of solutions found

Modification request (*)

Start the search
Display the number of the proposed name
Dial number (*) Next name

Previous name

used to correct the entry or change the request.

Making a call

5. Redialling the last number dialled (Redial)

0122515163

Redial

Dialled number

6. Making a call-back request
Your correspondent does not reply or is busy
Programmed "Call-back request" key "Call-back request" function code
During a conversation, you can perform various operations such as call a second person or transfer the call to another number, etc.
1. Calling a second correspondent (enquiry call)
The first correspondent is placed on hold
Dial directly Type in the first letters of the name

Cancelling the enquiry call
Hang up then offhook Single-line terminal You recover the first call
2. Answering a second call
During a call, a second correspondent tries to contact you:

Dupond

Line keys whose icon is flashing Programmed key "Consulting call on hold" (singleline terminal)
Name of caller is displayed for 3 seconds The first correspondent is placed on hold

Handling several calls

2. Handling several calls
3. Switching between calls (broker call)
You are in conversation and another call is on hold. To switch from one call to the other:
Line key associated with the icon Broker call (singleline terminal)

4. Transferring a call

To transfer a call to another terminal during a conversation:
Number of terminal to receive call Transfer Single-line terminal only
5. Conversing with two correspondents (3-way conference)
During a conversation, another call is on hold:
Programmed "Conference" key "Conference" function code
Use the same procedure to cancel the conference and recover the first call.
3. Customizing your telephone
3 1. Programming your personal code
The code of your terminal is 0000 by default. To select or change your personal code:
Code of the "Change personal code" function

Enter the present code

Enter the new code
Each code digit is represented by an asterisk.
2. Programming your personal directory
Your personal directory contains up to 12 numbers (0 to 9, * and #).

Number to programme

Numeric key on which you want to programme the number Personal directory numbers
Customizing your telephone
3. Programming a function on an unassigned key
The list of programmable functions is given in your user manual.
Enter the code or number to programme Select a function
Unassigned programmable key
4. Selecting your ringer tune

Terminal idle:

Select the ringer from the 16 options (successive presses) Adjust the volume Return to idle
5. Adjusting the display and icon brightness
Code of the "Programming brightness" function

Adjust the brightness

Confirm the setting
6. Selecting the language
Display the language options (*)
Code of the "Language" function
Display of the various options
Code associated with the chosen language

Confirm

(*) for example: F: French - GB: English - D: German - SP: Spanish - P: Portuguese - NL: Dutch - DK: Danish - I: Italian - A: Austrian
4. While you are away - When you return
All these functions can also be activated by entering the corresponding code.

1. Forwarding your calls to another number (immediate forward)
Forward acknowledgement is displayed Destination number Display of forwarding and destination number
2. Forwarding your calls to the voice mail
Key programmed with type of forwarding Code of the corresponding function No. of recorded message
3. Cancelling forwarding on your return
If forwarding activated with this key
Code of the "Cancel forwarding" function
4. Consulting your messages on your return
indicate messages received.
The light and corresponding icon

Call-back requests

Messages
Screen displays the number of new messages
Screen displays first number to call back Display the number of call-back requests (xx Msg Recall)
Call back Next call-back request
Previous call-back request
Note: even if the correspondent does not answer, the call-back message is erased after the number is called back when you proceed to the next message, as it is when you press to quit message mode.
While you are away - When you return

Voice messages

Screen displays the number of new messages Follow the instructions of the voice guide
Display the number of voice messages (xx Msg Voice)

List of internal calls

While you were away the internal calls have been stored (16 calls maximum).
Screen displays the number of new messages Messages Display of the identity of the first caller Display of the number of internal calls (xx Msg NO ANS)
Display of time and date of call Call back
Store the message (* is displayed in front of the caller's name)

Next internal call

If you call back a correspondent who does not answer, the message is stored. If the message is not stored and you do not call back the correspondent, it is cleared when you proceed to the next message, as it is when you press to quit message mode.

List of external calls

While you were away, the external calls from ISDN subscribers have been stored (16 calls maximum). The icon associated with
indicates messages received.
Display of the identity of the first caller
Display of the time and date of the call
(*).see List of internal calls

Precautions for use

Caution: never let your telephone come into contact with water. You can nevertheless use a soft moist cloth to clean your telephone. Never use solvents (trichlorethylene, acetone, etc.) as they risk damaging the plastic surfaces of your telephone. Never spray cleaning products on it. If you use your telephone near an electronic source emitting a high level of electromagnetic radiation, you may hear a slightly audible modulation in the earpiece. Conformity: this telephone is designed to be connected to an Alcatel OmniPCX 4400 PABX. It is classed SELV within the meaning assigned by standard NF EN 60950. The CE marking indicates that this product complies with the following EC directives: - 89/336/CEE (electromagnetic compatibility) - 73/23/CEE (low voltage) - 1999/5/CE (R&TTE)

Declaration of conformity We, ALCATEL BUSINESS SYSTEMS 32, avenue Klber 92707 Colombes Cedex - France declare that the following products are deemed to comply with the requirements of Directive 1999/5/CE of the European Parliament and the Council. ALCATEL Premium Reflexes Any unauthorized modification of the products makes this declaration of conformity null and void. A copy of the original of this declaration of conformity can be obtained by making a written request to: ALCATEL BUSINESS SYSTEMS Technical Services - Customer Care 1, rue du Dr. A. Schweitzer F - 67408 Illkirch - France
For further information, visit our web site www.alcatel.com
Copyright ALCATEL 2001. All rights reserved. Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. ALCATEL - 32, avenue Klber, F-92707 Colombes Cedex R.C. Paris 185 Ref.: 3AK 19525 ENAC Ed. 01