MPEG Layer-3 audio coding technology licensed from Fraunhofer llS and Thomson Supply of this product only conveys a license for private, noncommercial use and does not convey a license nor imply any right to use this product in any commercial (i.e. revenue-generation) real time broadcasting (terrestrial, satellite, cable and/or any other media), broadcasting/streaming via internet, intranets and/ or other networks or in other electronic content distribution systems, such as pay-audio or audio-on-demand applications. An independent license for such use is required. For details, please visit http://www. mp3licensing.com.
Rotary encoder SOURCE/POWER

Attaching

Insert the right side of the front panel into the main unit. Align the groove on the front panel with the projections on the main unit. Push the left side of the front panel until it locks firmly into the main unit. 2 1

MUTE/SETUP

4 SOURCE/POWER
Before attaching the front panel, make sure that there is no dirt or dust on the connector terminals and no foreign object between the front panel and the main unit. Attach the front panel carefully, holding the sides of the front panel to avoid pushing buttons by mistake.

Initial System Start-Up

Be sure to press the RESET switch when using the unit for the first time, after changing the car battery, etc.
Turn off the unit power. Remove the detachable front panel. Press RESET with a ballpoint pen or similar pointed object.

Turning Power On and Off

Press SOURCE/POWER to turn on the unit.
The unit can be turned on by pressing any other button except eject c and TITLE/.

RESET switch

Press and hold SOURCE/POWER for at least 2 seconds to turn off the unit.
The first time power is turned on, the volume will start from level 12.

Adjusting Volume

Turn the Rotary encoder (CDE-9846 only) or press 4 and 3 (CDE-9842 only) until the desired sound is obtained.
Detaching and Attaching the Front Panel

Detaching

Turn off the unit power. Press (Release) at the lower left side until the front panel pops out. Grasp the left side of the front panel and pull it out.

Lowering Volume Quickly

Activating the Audio Mute function will instantly lower the volume level by 20 dB.
Press MUTE/SETUP to activate the MUTE mode.
The audio level will decrease by about 20 dB.

Pressing MUTE/SETUP again will bring the audio back to its previous level.
The front panel may become hot in normal usage (especially the connector terminals on the back of the front panel). This is not a malfunction. To protect the front panel, place it in the supplied carrying case.
TUNE/A.ME SOURCE/POWER BAND

Listening to Radio

Press SOURCE/POWER until a radio frequency appears in the display. Press BAND repeatedly until the desired radio band is displayed.
F1 (FM1) F2 (FM2) AM F1 (FM1)
Press TUNE/A.ME to select the tuning mode.
DX SEEK (Distance mode) SEEK (Local mode) OFF (Manual mode) DX SEEK
The initial mode is Distance mode.
g f MUTE/SETUP Preset buttons (1 through 6)

TUNE/A.ME SOURCE/POWER

Distance mode: Both strong and weak stations will be automatically tuned in (Automatic Seek Tuning). Local mode: Only strong stations will be automatically tuned in (Automatic Seek Tuning). Manual mode: The frequency is manually tuned in steps (Manual tuning).
Press g or f to tune in the desired station.
Holding down g or f will change the frequency continuously.
The ST indicator appears on the display when a stereo FM station is tuned in.
g f Preset buttons (1 through 6)
Manual Storing of Station Presets
Select the radio band and tune in a desired radio station you wish to store in the preset memory. Press and hold, for at least 2 seconds, any one of the preset buttons (1 through 6) that you want to store the station on.
The selected station is stored. The display shows the band, preset number and station frequency memorized.
Changing the Radio Frequencies for each Country (CDE-9846 only)
For customers not living in North America, change the radio frequencies as follows.
Press and hold MUTE/SETUP for at least 2 seconds to select the SETUP mode. Select the AREA mode by pressing g or f. Choose either AREA 1 or AREA 2 by pressing BAND.
AREA 1: Radio frequencies for North America AREA 2: Other Radio frequencies
A total of 18 stations can be stored in the preset memory (6 stations for each band; FM1, FM2 and AM). If you store a station in a preset memory which already has a station, the current station will be cleared and replaced with the new station.
Pressing and holding MUTE/SETUP for at least 2 seconds will return to normal mode.
The stored radio stations will be cleared every time you change the setting.
Automatic Memory of Station Presets
Press BAND repeatedly until the desired radio band is displayed. Press and hold TUNE/A.ME for at least 2 seconds.
The frequency on the display continues to change while the automatic memory is in progress. The tuner will automatically seek and store 6 strong stations in the selected band. They will be stored into buttons 1 to 6 in order of signal strength. When the automatic memory has been completed, the tuner goes to the station stored in preset location No.1.

CD mode : RPT (off) : Only a track is repeatedly played back
Searching CD Text (CDE-9846 only)
Tracks can be searched and played by using the CD text on the disc. In the case of discs that do not support text, searches can be made by using the track numbers.
MP3 mode (CDE-9846 only): RPT RPT (off) : Only files in a folder are repeatedly played back : Only a file is repeatedly played back

Press 3

during play.
This will set the search mode.
Turn the Rotary encoder to select the desired track, then press the Rotary encoder.
This will play the selected track.
Press and hold 3 for at least 2 seconds in the search mode to cancel. Or, the search mode will be canceled when an operation has not been performed in 10 seconds. CD text search cannot be made during M.I.X. play.

M.I.X. (Random Play)

Press 5 in the play or pause mode.
The tracks (files) on the disc will be played back in random sequence. To cancel M.I.X. play, press 5 again.
CD mode : M.I.X. (off) : The tracks are played back in random sequence.
MP3 mode (CDE-9846 only): M.I.X.: Only files in a folder are played back in random sequence. M.I.X.: The files are played back in random sequence. (off)
File/Folder Name Search (concerning MP3) (CDE-9846 only)
You can display and search for the folder and file name while listening to the file currently being played back.
About MP3 (CDE-9846 only)
CAUTION Except for private use, duplicating audio data (including MP3 data) or distributing, transferring, or copying it, whether for free or for a fee, without permission of the copyright holder is strictly prohibited by the Copyright Act and by international treaty. What is MP3?
MP3, whose official name is MPEG-1 Audio Layer 3, is a compression standard prescribed by the ISO, the International Standardization Organization and MPEG which is a joint activity institution of the IEC. MP3 files contain compressed audio data. MP3 encoding is capable of compressing audio data at extremely high ratios, reducing the size of music files to as much as one-tenth their original size. This is achieved while still maintaining near CD quality. The MP3 format realizes such high compression ratios by eliminating the sounds that are either inaudible to the human ear or masked by other sounds.

MP3 files are prepared, then written to a CD-R or CD-RW using CD-R writing software. A disc can hold up to 510 files/ folders (including Root Folders). However, the maximum number of folders is 255.

Media supported

The media that this device can play back are CD-ROMs, CDRs, and CD-RWs.
Search mode is canceled by pressing and holding 3 seconds in Quick Search mode.
Corresponding File Systems
This device supports discs formatted with ISO9660 Level 1 or Level 2. Under the ISO9660 standard, there are some restrictions to remember. The maximum nested folder depth is 8 (including the root directory). The number of file/folder name characters is limited. Valid characters for folder/file names are letters A-Z (all caps), numbers 0-9, and _ (underscore). This device also can play back discs in Joliet, Romeo, etc., and other standards that conform to ISO9660. However, sometimes the file names, folder names, etc., are not displayed correctly.

Terminology

Bit rate This is the sound compression rate specified for encoding. The higher the bit rate, the higher the sound quality, but also the larger the files. Sampling rate This value shows how many times per second the data is sampled (recorded). For example, music CDs use a sampling rate of 44.1 kHz, so the sound is sampled (recorded) 44,100 times per second. The higher the sampling rate, the higher the sound quality, but also the larger the volume of data. Encoding Converting music CDs, WAVE (AIFF) files, and other sound files into the specified audio compression format. Tag Song information such as track titles, artist names, album names, etc., written into MP3 files. MP3: ID3 tag Root folder The root folder is found at the top of the file system. The root folder contains all folders and files.

Formats supported

This device supports CD-ROM XA, Mixed Mode CD, Enhanced CD (CD-Extra) and Multi-Session. This device cannot correctly play back discs recorded with Track At Once or packet writing.

Order of files

The unit plays the files in the order that the writing software writes them. Therefore, the playing order may not be the same as the order you input. The playback order of the folders and files is shown in the illustration. The folder and file playback order may differ from the folder and file number indicated in the display.

Root folder

Folder

MP3 File

TRE.C. Rotary encoder (MODE) BAND

Setting the Bass Control

Press TRE.C. (CDE-9846 only) or press CENT.f. (CDE-9842 only) to select the Treble (treble center frequency) Control mode.
CDE-9846: TRE LV normal mode CDE-9842: BASS LV TRE LV normal mode BASS LV
Setting the treble Center frequency: Press g or f to select the desired treble center frequency.
7.5kHz 10.0kHz 12.5kHz 15.0kHz
The displayed Treble frequency is emphasized.
Setting the treble level: Turn the Rotary encoder (CDE-9846 only) or press 4 and 3 (CDE-9842 only) to select the desired treble level (7~+7).
You can emphasize the treble frequency.
If no operation is performed within 15 seconds, the treble control setting will be turned off automatically. The treble level settings will be individually memorized for each source (FM, AM, CD, etc.) until the setting is changed. The Treble frequency settings adjusted for one source are effective for all other sources (FM, AM, CD, etc.). This function is inoperable when DEFT is set to ON.

Turning Loudness On/Off

Loudness introduces a special low- and high-frequency emphasis at low listening levels. This compensates for the ear's decreased sensitivity to bass and treble sound.
Press and hold the Rotary encoder (CDE-9846 only) or press and hold MODE (CDE-9842 only) for at least 2 seconds to activate or deactivate the loudness mode.
The display shows LD when the loudness mode is activated.

-/J Rotary encoder

Press TITLE/
The display will change every time the button is pressed.
The display in Radio mode: FREQUENCY CLOCK TITLE FREQUENCY The display in CD mode: CDE-9846 TRACK NO./ELAPSED TIME TRACK NO./CLOCK TEXT (DISC NAME)*1 TEXT (TRACK NAME)*1 TITLE TRACK NO./ELAPSED TIME
CDE-9842 TRACK NO./ELAPSED TIME TRACK NO./CLOCK TITLE TRACK NO./ELAPSED TIME

TITLE/

The display in MP3 mode: CDE-9846 FILE NO./ELAPSED TIME FOLDER NO./FILE NO. FILE NO./CLOCK FOLDER NAME*4 FILE NAME ARTIST NAME*2 ALBUM NAME*2 TRACK NAME*2 FRAME*3 FILE NO./ELAPSED TIME

MODE 4

*1 Displayed during playback of a disc with CD Text. NO TEXT will be displayed when the CD contains no Text data. *2 ID3 tag If an MP3 file contains ID3 tag information, all the ID3 tag information is displayed (e.g., track name, artist name, and album name). All other tag data is ignored. NO DATA will be displayed when an MP3 file contains no ID3 tag information. *3 The recording sampling rate and bit rate of the MP3 file are displayed. The VBR (Variable Bit rate) file displays the average bit rate. 4 * ROOT is displayed for the folder name of the root folder which does not have folder name.

g f TITLE/

About the indicator display When displaying Title/Text, the following indicators are lit according to the mode.
Displaying the Title/Text
CD CDE-9846 CDE-9842 \ \ CD-TEXT \ MP3 \ Indicator/ Mode CD Mode While displaying Title MP3 Mode TUNER MODE
It is possible to display the CD title if the title has been previously inputted (Titling Discs page 15). Text information, such as the disc name and the track name, will be displayed if playing a CD text compatible disc. It is also possible to display the folder name, the file name, and the tag, etc., while playing MP3 files.
While displaying Folder Name*2 While displaying File Name*2 While displaying Artist Name*1/*2 While displaying While displaying Text*2 (Disc Name) Album Name*1/*2 While displaying While displaying While displaying Text*2 (Track Name) Track Name*1/*2 Title
*1 Tag information. *2 Apply only to the CDE-9846.

About Title and Text

Title: With this device, it is possible to input the CD and radio station name (this page). This inputted name is referred to as a title. You cannot input or display titles on MP3 discs. Text: Text compatible CDs contain text information such as the disc name and track name. Such text information is referred to as text.
Erasing Disc Title/Radio Station Title
Press TITLE/ to select the Title Display. Then, press again and hold for at least 2 seconds. Press and hold -/J for at least 2 seconds.
The title in the display will blink.
Some characters may not be displayed correctly with this device, depending on the character type. When the Scroll Setting (page 16) is set to SCR MANU for CDE-9846, press and hold TITLE/ for at least 2 seconds to scroll the Text information only once (TEXT DISPLAY, FOLDER NAME DISPLAY, FILE NAME DISPLAY or TAG DISPLAY mode). NO SUPRT is displayed when the desired text information cannot be displayed on this unit. If the title was not previously input, NO TITLE is displayed. The text or tag information may not be correctly displayed, depending on the contents.

Press g or f repeatedly until the title you want to erase is displayed. Press and hold -/J for at least 2 seconds to erase the title displayed. Press TITLE/ to cancel the title erasing mode.
You cannot erase CD-TEXT. NO DATA is displayed for 2 seconds if the title is not input in step 2, or if the title is erased in step 4.
Titling Discs/Radio Stations
It is possible to title your favourite CDs or radio stations. You cannot input titles for MP3 discs.

Displaying Time

Press TITLE/ repeatedly until the time is displayed.
Each press changes the display. For details, see Displaying the Title/Text (page 14). Selecting any tuner or CD function while in the clock priority mode will interrupt the time display momentarily. The function selected will be displayed for about 5 seconds before the time returns to the display. When the power is off but the ignition key is on, press TITLE/ to display the time.
and select the Title Display.
For details, see Displaying the Title/Text (page 14).
Press and hold TITLE/ for at least 2 seconds. The first character will blink. Turn the Rotary encoder (CDE-9846 only) or press 4 and 3 (CDE-9842 only) to select the desired letter/numeral/symbol available for naming. Press the Rotary encoder (CDE-9846 only) or press MODE (CDE-9842 only) to store the first character.
The first character will stop blinking and the display will automatically advance to the next character. When that character begins to blink, you may choose the next letter or symbol of your title.

Setting Time

In the Clock priority mode, press and hold TITLE/ for at least 2 seconds while the time is displayed.
The time indication will blink.
Turn the Rotary encoder (CDE-9846 only) or press 4 and 3 (CDE-9842 only) to adjust the hours while the time indication is blinking. When the hour has been adjusted, press the Rotary encoder (CDE-9846 only) or press MODE (CDE-9842 only). Turn the Rotary encoder (CDE-9846 only) or press 4 and 3 (CDE-9842 only) to adjust the minutes while the time indication is blinking.
The time is automatically set 5 seconds after the minute adjustment. The time can also be manually set by pressing the Rotary encoder (CDE-9846 only) or press MODE (CDE-9842 only).
Repeat steps 3 and 4 above to complete the titling.
Pressing the Rotary encoder (CDE-9846 only) or press MODE (CDE-9842 only) after entering the 8th character automatically stores the title into memory. When entering a title of less than 8 characters (for example, 3 character title): After entering 3 characters, the 4th character space will be blinking. Go to step 6 to complete the title.

to record the title.

If you cancel while entering a title, selected characters are not written. You can enter 18 CD titles and 24 radio station titles on this unit. If you try to store beyond the limit, the display will show FULL DATA. At this point, no more titles can be stored. To input a new title, one of the previously inputted titles must first be deleted. When you want to erase a title, enter the symbol into all spaces. The operations described in steps 3 to 5 must be made within 10 seconds. The input mode will be canceled if no action is taken for over 10 seconds.
To synchronize the clock to another clock/watch or radio time announcement, press and hold the Rotary encoder (CDE-9846 only) or press and hold MODE (CDE-9842 only) for at least 2 seconds after setting the hour. Minutes will reset to 00. If the display shows over 30 minutes when you do this, the time will advance one hour.
You can flexibly customize the unit to suit your own preferences and usage. From the SETUP menu, choose from Sound Customizing, Visual Customizing, etc., to make your desired settings.

Sound Customizing

Subwoofer On and Off
SUBW ON (Initial setting) / SUBW OFF
When the subwoofer is on, perform the steps below to adjust the subwoofer output level. 1 Press the Rotary encoder (CDE-9846 only) or press MODE (CDE-9842 only) repeatedly to select the SUBW mode.
BASS LV TRE LV SUBW* BALANCE FADER DEFT VOLUME BASS LV
2 To adjust the level, turn the Rotary encoder (CDE-9846 only) or press 4 and 3 (CDE-9842 only). * When the subwoofer mode is set to OFF, its level cannot be adjusted.

g Rotary encoder f

Visual Customizing (CDE-9846 only)
Dimmer Control (CDE-9846 only)
CDE-9846: DIM AUTO (Initial setting) / DIM MANU
Set the DIM control to AUTO to decrease the illumination brightness of the unit with the head lights of the vehicle ON. This mode is useful if you feel the unit's button lighting is too bright at night.

Speakers

SPEAKER RIGHT FRONT

Front right

SPEAKER RIGHT REAR

Rear right

SPEAKER LEFT REAR

Rear left

SPEAKER LEFT FRONT

Front left

No sound is produced by the system when the power output is set to OFF.

In Case of Difficulty

If you encounter a problem, please turn the power off, then on again. If the unit is still not functioning normally, please review the items in the following checklist. This guide will help you isolate the problem if the unit is at fault. Otherwise, make sure the rest of your system is properly connected or consult your authorized Alpine dealer.
CD insertion not possible. A CD is already in the CD player. - Eject the CD and remove it. The CD is being improperly inserted. - Make sure the CD is being inserted following instructions in the CD Player Operation section. Unable to fast forward or backward the CD. The CD has been damaged. - Eject the CD and discard it; using a damaged CD in your unit can cause damage to the mechanism. CD playback sound skips due to vibration. Improper mounting of the unit. - Securely re-mount the unit. The disc is very dirty. - Clean the disc. The disc has scratches. - Change the disc. The pick-up lens is dirty. - Do not use a commercially available lens cleaner disc. Consult your nearest Alpine dealer. CD playback sound skips without vibration. The disc is dirty or scratched. - Clean the disc; damaged disc should be replaced. Error displays (built-in CD player only) Mechanical error - Press c. After the error indication disappears, insert the disc again. If the above-mentioned solution does not solve the problem, consult your nearest Alpine dealer. CD-R/CD-RW playback not possible Close session (finalization) has not been performed. - Perform finalization and attempt playback again.
No function or display. Vehicle's ignition is off. - If connected following instructions, the unit will not operate with the vehicle's ignition off. Improper power lead (Red) and battery lead (Yellow) connections. - Check power lead and battery lead connections. Blown fuse. - Check the fuse of the unit; replace with the proper value if necessary. Internal micro-computer malfunctioned due to interference noise etc. - Press the RESET switch with a ballpoint pen or other pointed article.

DO NOT ALLOW CABLES TO BECOME ENTANGLED IN SURROUNDING OBJECTS.
Arrange wiring and cables in compliance with the manual to prevent obstructions when driving. Cables or wiring that obstruct or hang up on places such as the steering wheel, gear lever, brake pedals, etc. can be extremely hazardous.
DO NOT INSTALL IN LOCATIONS WITH HIGH MOISTURE OR DUST.
Avoid installing the unit in locations with high incidence of moisture or dust. Moisture or dust that penetrates into this unit may result in product failure.
DO NOT SPLICE INTO ELECTRICAL CABLES.
Never cut away cable insulation to supply power to other equipment. Doing so will exceed the current carrying capacity of the wire and result in fire or electric shock.

Precautions

Be sure to disconnect the cable from the () battery post before installing your CDE-9846/CDE-9842. This will reduce any chance of damage to the unit in case of a short-circuit. Be sure to connect the color coded leads according to the diagram. Incorrect connections may cause the unit to malfunction or damage to the vehicles electrical system. When making connections to the vehicles electrical system, be aware of the factory installed components (e.g. on-board computer). Do not tap into these leads to provide power for this unit. When connecting the CDE-9846/CDE-9842 to the fuse box, make sure the fuse for the intended circuit of the CDE-9846/CDE-9842 has the appropriate amperage. Failure to do so may result in damage to the unit and/or the vehicle. When in doubt, consult your Alpine dealer. The CDE-9846/CDE-9842 uses female RCA-type jacks for connection to other units (e.g. amplifier) having RCA connectors. You may need an adaptor to connect other units. If so, please contact your authorized Alpine dealer for assistance. Be sure to connect the speaker () leads to the speaker () terminal. Never connect left and right channel speaker cables to each other or to the vehicle body.
DO NOT DAMAGE PIPE OR WIRING WHEN DRILLING HOLES.
When drilling holes in the chassis for installation, take precautions so as not to contact, damage or obstruct pipes, fuel lines, tanks or electrical wiring. Failure to take such precautions may result in fire.
DO NOT USE BOLTS OR NUTS IN THE BRAKE OR STEERING SYSTEMS TO MAKE GROUND CONNECTIONS.
Bolts or nuts used for the brake or steering systems (or any other safety-related system), or tanks should NEVER be used for installations or ground connections. Using such parts could disable control of the vehicle and cause fire etc.
DO NOT INSTALL IN LOCATIONS WHICH MIGHT HINDER VEHICLE OPERATION, SUCH AS THE STEERING WHEEL OR GEARSHIFT.
Doing so may obstruct forward vision or hamper movement etc. and results in serious accident.

IMPORTANT

Please record the serial number of your unit in the space provided below and keep it as a permanent record. The serial number plate is located on the bottom of the unit.

SERIAL NUMBER: INSTALLATION DATE: INSTALLATION TECHNICIAN: PLACE OF PURCHASE:

Installation

Accessory List Head unit.. 1 Power cable... 1 Mounting sleeve... 1 Carrying case... 1 Bracket... 2 Screw (M5 8)... 4 Owners Manual.. 1 set
Note: The main unit must be mounted within 35 degrees of the horizontal plane, back to front.
Reinforce the head unit with the metal mounting strap (not supplied). Secure the ground lead of the unit to a clean metal spot using a screw (*) already attached to the vehicles chassis.
For the screw marked **, use an appropriate screw for the chosen mounting location.
Connect each input lead coming from an amplifier or equalizer to the corresponding output lead coming from the left rear of the CDE-9846/ CDE-9842. Connect all other leads of the CDE-9846/ CDE-9842 according to details described in the CONNECTION section.

Less than 35

Slide the CDE-9846/CDE-9842 into the dashboard until it clicks. This ensures that the unit is properly locked and will not accidentally come out from the dashboard. Install the Detachable Front Panel.

Removal

1 Remove the DETACHABLE FRONT PANEL. 2 Insert the brackets into the back, along the guides on either side of the unit. The unit can now be removed from the mounting sleeve.
This unit Dashboard Bracket (included)
No Pressure Here Mounting Sleeve (Included)

No Pressure Here

3 Pull the unit out, keeping it unlocked as you do so.

CDE-9846/CDE-9842

<JAPANESE CAR> Remove the Detachable Front Panel (refer to page 5). Slide mounting sleeve from main unit. (see Removal on this page). Slide the mounting sleeve into the dashboard.
Please examine the installation. Make certain that no external pressure is applied to either the top of the unit or the removable nosepiece.

Front Frame

Screw Hex Nut (M5) CDE-9846/CDE-9842 Ground Lead * ** Bolt Stud

Screws (M5 8) (Included)

Mounting Bracket Metal Mounting Strap * CDE-9846/CDE-9842 Ground Lead Chassis
Secure the ground lead of the unit to a clean metal spot using a screw (*) already attached to the vehicle's chassis.

Connections

Blue POWER ANT

Antenna To power antenna

Blue/White

REMOTE TURN-ON

To amplifier or equalizer To the instrument cluster illumination lead

Orange

ILLUMINATION
Red Yellow Black IGNITION BATTERY GND

Ignition Key

Battery
Gray SPEAKER RIGHT FRONT Gray/ Black Violet/ Black SPEAKER RIGHT REAR

9 ! " # $ % & (

Speakers Front right

Violet

Green SPEAKER LEFT REAR Green/ Black

[HOW STATE/PROVINCIAL LAW RELATES TO THE WARRANTY:
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to province. In addition, some states/provinces do not allow limitations on how long an implied warranty lasts, and some do not allow the exclusion or limitation of incidental or consequential damages. Accordingly, limitations as to these matters contained herein may not apply to you.

[IN CANADA ONLY:

This Warranty is not valid unless your Alpine car audio product has been installed in your vehicle by an Authorized Installation Center, and this warranty stamped upon installation by the installation center.
[HOW TO OBTAIN WARRANTY SERVICE:
1 You are responsible for delivery of the product to an Authorized Alpine Service Center or Alpine for repair and for payment of any initial shipping charges. Alpine will, at its option, repair or replace the product with a new or reconditioned product without charge. If the repairs are covered by the warranty, and if the product was shipped to an Authorized Alpine Service Center or Alpine, Alpine will pay the return shipping charges. 2 You should provide a detailed description of the problem(s) for which service is required.
[HOW TO CONTACT CUSTOMER SERVICE:
Should the product require service, please call the following number for your nearest Authorized Alpine Service Center. CAR AUDIO 1-800-ALPINE-1 (1-800-257-4631) NAVIGATION1-888-NAV-HELP (1-888-628-4357) Or visit our website at; http://www.alpine-usa.com
ALPINE ELECTRONICS OF AMERICA, INC., 19145 Gramercy Place, Torrance, California 90501, U.S.A. ALPINE ELECTRONICS OF CANADA, INC., 777 Supertest Road, Toronto, Ontario M3J 2M9, Canada Do not send products to these addresses. Call the toll free telephone number or visit the website to locate a service center.