AMD ATI Radeon Hd 3400 Series
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AMD ATI Radeon Hd 3400 Series
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|thewolf||10:20pm on Tuesday, September 28th, 2010|
|ACER Aspire 5000 This is a really superb product from Aspire, one again aspires everyone. Main Specs 15. A solid good well designed laptop. A bit pricey, but with a great tft display. All the features one can ask, and a bit of some.|
|kcox920||10:11pm on Saturday, August 7th, 2010|
|Its overall performance is not as good as I expected. This product was considered to be better than what it actually is. All you need and more. Acer have done really well by producing this.|
|siMac||6:57am on Monday, August 2nd, 2010|
|I use a Ferrari 5000 since 9 months now for a full time job and the 5000 offers absolutely all I need or wished for my work. I run it on openSuSE.|
|dannyhayes||2:14am on Tuesday, July 27th, 2010|
|Okay I got it like an idiot i spent a load of money. Worked Great at first, then I started getting ACPCI errors to which there was no help anywhere.|
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ATI Radeon HD 3400 Series
Part Number: 137-41448
2007 Advanced Micro Devices Inc. All rights reserved. The contents of this document are provided in connection with Advanced Micro Devices, Inc. (AMD) products. AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications and product descriptions at any time without notice. The information contained herein may be of a preliminary or advance nature and is subject to change without notice. No license, whether express, implied, arising by estoppel or otherwise, to any intellectual property rights is granted by this publication. Except as set forth in AMDs Standard Terms and Conditions of Sale, AMD assumes no liability whatsoever, and disclaims any express or implied warranty, relating to its products including, but not limited to, the implied warranty of merchantability, fitness for a particular purpose, or infringement of any intellectual property right. AMDs products are not designed, intended, authorized or warranted for use as components in systems intended for surgical implant into the body, or in other applications intended to support or sustain life, or in any other application in which the failure of AMDs product could create a situation where personal injury, death, or severe property or environmental damage may occur. AMD reserves the right to discontinue or make changes to its products at any time without notice. AMD's products are not designed, intended, authorized or warranted for use as components in systems intended for surgical implant into the body, or in other applications intended to support or sustain life, or in any other application in which the failure of AMD's product could create a situation where personal injury, death, or severe property or environmental damage may occur. AMD reserves the right to discontinue or make changes to its products at any time without notice.
Trademarks AMD, the AMD Arrow logo, AMD Athlon, AMD Opteron and combinations thereof, ATI and ATI product and product-feature names are trademarks of Advanced Micro Devices, Inc. HyperTransport is a licensed trademark of the HyperTransport Technology Consortium. Microsoft is a registered trademark of Microsoft Corporation. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies. Disclaimer While every precaution has been taken in the preparation of this document, Advanced Micro Devices, Inc. assumes no liability with respect to the operation or use of AMD hardware, software or other products and documentation described herein, for any act or omission of AMD concerning such products or this documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits, or for punitive, incidental or consequential damages in connection with the furnishing, performance, or use of the AMD hardware, software, or other products and documentation provided herein. Advanced Micro Devices, Inc. reserves the right to make changes without further notice to a product or system described herein to improve reliability, function or design. With respect to AMD products which this document relates, AMD disclaims all express or implied warranties regarding such products, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Product Notices
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Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Confidential Unpublished Works. 1992-1997 Dolby Laboratories, Inc. All rights reserved. Macrovision Apparatus Claims of U.S. Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132. Licensed for limited viewing uses only. This product incorporates copyright protection technology that is protected by US patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
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Installation Overview. 1 Replacing an Existing Card. 1 First Card for this PC. 1 Record the Serial and Part Numbers. 1 Uninstalling the Old Driver (Windows XP). 2 Uninstalling the Old Driver (Windows Vista). 2 Installing the Graphics Card. 3 Installing the ATI Catalyst Software Suite. 4 Display Configuration. 5 Configure the Display (Optional). 5 ATI Radeon HD 3400 series Connections. 6 Display Adapters (Optional Accessories).6 Supported Display Connections. 7
ATI CrossFireX Introduction. 9 Installing a Graphics Cards for Hybrid ATI CrossFireX Setup. 9 Installing the Second Card for ATI CrossFireX Setup. 11 Enabling ATI CrossFireX. 13 ATI CrossFireX Troubleshooting. 13 Change Motherboard BIOS Settings. 13 Use Graphics Cards with Different Amounts of Memory. 13 3D Client is Active. 14 ATI CrossFireX is Currently Unavailable. 14 Screen Rotation is Unavailable. 14 Video Displays Flicker During System Startup. 14 ATI CrossFireX Starts in Software Mode. 14 ATI CrossFireX Disabled After Swapping/Moving Cards. 14
System Requirements. 15 Hardware. 15 CrossFire Requirements. 15 Using ATI Catalyst Control Center. 15 ATI Catalyst Control Center Overview. 15 Starting the ATI Catalyst Control Center Software.16 Accessing ATI Catalyst Control Center Help. 16 Searching the Help. 17 Graphics Card Installation Troubleshooting Tips. 17
The graphics card doesn't fit any of the motherboard slots. 17 The computer beeps and the boot process stops. 17 The computer does not boot up properly. 17 The computer boots up but there is no display.17 HDTV/HDTV Adapter Troubleshooting. 17 Customer Care. 18 International Compliance Information. 19 FCC Compliance Information. 20 Industry Canada Compliance Statement. 20 CE Compliance Information. 20 Electrical Safety. 21 Waste Electrical and Electronic Equipment (WEEE) Directive Compliance. 21 VCCI Class B ITE Compliance Information. 21 MIC Certification Information. 22 BSMI Certification Information. 22
Chapter 1 Installation
For support, you will need to record the serial number and the part number for the card before installation.
The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time. This section briefly describes the high-level steps for both cases.
Replacing an Existing Card
If you are replacing an existing graphics card, you need to: 1. Start the computer and then uninstall the old graphics driver. 2. Turn off the computer and then remove the old card. 3. Install the new card and then connect the monitor. 4. Start the computer and then install the new drivers and software. 5. Restart the computer.
First Card for this PC
If this is the first graphics card for this PC, you need to: 1. With the computer off, install the new card and then connect the monitor. 2. Start the computer and then install the new drivers and software. 3. Restart the computer.
Record the Serial and Part Numbers
Write down the serial number and part number before installing. The serial number and 102 part number on the graphics card are required for registration and free support. They are located on a sticker on the back of the card. Figure 11 Sample Serial and Part Numbers The emphasized numbers in bold are required for registration and free support.
Uninstalling the Old Driver (Windows XP)
Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card.
1. With the current graphics card still in the computer, close all open
2. On the Windows taskbar, click Start Control Panel and then double-click
Add or Remove Programs.
3. Select the current graphics card driver and then click Add/Remove.
The wizard will appear and help remove the current display drivers.
4. Turn off the system after the driver has been removed.
Note: If the previously installed graphics card has any additional software installed, this software may also need to be removed before restarting the computer. For example, DVD Player or Multimedia applications.
Uninstalling the Old Driver (Windows Vista)
2. Click Start Control Panel. Double-click Programs and Features and then
select the graphics card driver from the list of software programs.
3. Double-click Hardware and Sound and then double-click Device Manager. 4. Expand Display Adapter and then right-click the driver for the graphics card
you are replacing.
5. In the shortcut menu that appears, click Install.
The driver for the old graphics card is uninstalled.
6. Turn off the system.
Installing the Graphics Card
Note: Make sure that your system has an adequate power supply.
1. Make sure the computer, monitor, and other peripheral devices are off. 2. Unplug the computer power cord and disconnect the monitor cable from the
back panel of the computer. Caution: To avoid possible damage to the motherboard, wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard.
3. Remove the computer cover.
Caution: Remember to discharge your bodys static electricity by touching the power supply case or the metal surface of the computer chassis. Tip: If necessary, consult the computer manual for help removing the cover.
4. Remove any existing graphics cards from the computer.
Warning: Some graphics cards can get hot while operating. Wait approximately five minutes after turning off the computer before touching the card.
5. Locate the appropriate bus slot on the motherboard. If necessary, remove
the corresponding back panel cover. fully seated.
6. Align the new graphics card in the bus slot and press firmly until the card is
Figure 12 Graphics Card Installation
7. Fasten the graphics card securely to the back panel. 8. Make sure the cables are not interfering with anything inside the computer
(for example, a cooling fan) and then replace the computer cover. power cord.
9. Reconnect any cables you have disconnected and plug in the computer 10. Turn on the monitor and then the computer.
The computer should start normally and the software must be installed next.
Installing the ATI Catalyst Software Suite
To install or remove software, you must have administrator rights or be logged on as a user with administrator rights. Note: The installation dialog displays in English if the operating systems language is not supported. Software is provided to both operate and take advantage of all the features of the graphics card. Software includes:
The graphics card drivers. ATI Catalyst Control Center software. HydraVision software (included in the custom install). SurroundView software (included in the custom install).
Configure the Display (Optional)
ATI Avivo video converter software (included in the custom install).
1. Insert the Software and Documentation CD.
Note: If the install wizard does not start, navigate to the CD drive and double-click ATISETUP.exe.
2. From the menu that appears, click Software Install. 3. Follow the on-screen instructions. When prompted, select either Express or
Custom. Not all software components are installed using the Express installation. Custom installation allows you to select individual software components for installation.
Tip: If the installer fails to install the driver, or you have a software conflict, you can download the latest software from ati.amd.com/support/driver.html and then install it.
This section describes how to configure the display and lists the available display connections.
If you are not experiencing any troubles with the display, no adjustments are necessary.
1. Right-click on the desktop and, in the shortcut that appears, click
Properties. The Display Properties dialog appears.
2. Click the Settings tab and then select the screen resolution and color depth
that best suit your requirements and the displays performance.
3. Click Advanced and then select the Monitor tab. 4. Choose a refresh rate from the drop-down list.
Caution: Choosing a refresh rate unsupported by the display may damage it. Consult the displays documentation if necessary.
5. Click OK.
Once you have configured the main display you can configure any other displays that are connected.
6. To configure another display, do the following: a. Right-click on the desktop and, in the shortcut that appears, click
Properties. Note: The ATI Catalyst Control Center software can also enable and configure multiple monitors.
b. To access the basic multi-monitor configuration settings, click the
c. Select the monitor icon identified by the number 2.
Note: When using multiple monitors with the graphics card, one monitor will always be the primary display, additional monitors will be designated as secondary.
d. Click Extend my Windows desktop onto this monitor. e. Set the Screen Resolution and Color Quality as appropriate for the
f. Click OK.
ATI Radeon HD 3400 series Connections
The following figure illustrates the typical connections on the ATI Radeon HD 3400 series graphics card. Available connections may vary between models. Table 11 Supported Connectors Connector Description The DVI-I Dual Link connection provides audio and video digital signals and HDMI output that is compatible with most HDMI devices. The DisplayPort connection provides audio and video digital signals. The HDMI connection provides audio and video digital signals. TV out VGA is an analog connector supporting video resolution mode of pixels, the lowest standard resolution supported by most video cards.
Display Adapters (Optional Accessories)
The following illustrates the adapters you can use to connect the graphics card to other display devices not directly supported by the connection types available on the graphics card.
Supported Display Connections
Description DVI-to-VGA adapter
DVI-to-HDMI The HDMI adapter is a proprietary adapter manufactured and sold by approved manufacturers (like Wieson Technologies Co., Ltd.) that has a specific detection mechanism to allow properly configured graphics cards to pass HDMI signals through a DVI connection to an HDMI compliant device. 7-pin HDTV output cable DisplayPort-to-DVI adapter
To ensure the highest possible performance, only one display device is supported when ATI CrossFireX is active. When ATI CrossFireX is active, display devices connected to the other connections on both graphics cards are rendered inactive. The graphics card provides hardware support for DVI-I and VGA monitors, and HDMI HDTVs (either directly or using a DVI-to-HDMI adapter). It also provides TV output.
Table 12 Display Configurations (ATI CrossFireX Inactive) Display CRT analog display LCD digital monitor Connections
VGA connection DVI-I-to-VGA adapter DVI-I connection VGA connection DVI-I-to-VGA adapter DisplayPort connection DisplayPort-to-DVI adapter
DVI-to-HDTV adapter and RCA cables 7-pin S-Video output cable 7-pin S-Video-to-composite adapter and RCA cables
DVI connection DVI-to-HDTV adapter and RCA cables DisplayPort-to-DVI adapter
HDMI connection DVI-to-HDMI adapter and HDMI cable
Chapter 2 ATI CrossFireX
ATI CrossFireX Introduction
ATI CrossFireX technology harnesses two or more GPUs (graphics processing units) to be used in a single computer to run a display, creating a highperformance gaming platform. Typically, setup involves 2 or more graphics cards, but with the appropriate motherboard, the technology can use a single card and the built-in GPU of the motherboard. ATI CrossFireX works with all 3D games and applications. ATI CrossFireX is designed for optimal use on a single display; however, it is also possible for each GPU in an ATI CrossFireX configuration to individually drive their own monitors when ATI CrossFireX support is not enabled. Note: The ATI Catalyst Control Center software contains a different ATI CrossFireX user interface for each configuration type and automatically loads the appropriate one when a valid ATI CrossFireX configuration is detected in your system. If ATI Catalyst A.I. is enabled in the ATI Catalyst Control Center software, the optimal rendering mode available for the application is automatically selected.
Installing a Graphics Cards for Hybrid ATI CrossFireX Setup
Note: Make sure that your system has an adequate power supply. An AMD-certified motherboard is required for a Hybrid ATI CrossFireX setup. For an up-to-date listing of certified motherboards, see ati.amd.com/products/ certified. Installing a graphics card for Hybrid ATI CrossFireX setup is the same as installing a graphics card normally. The difference is ATI CrossFireX can be enabled after installation.
If necessary, consult the computer manual for help removing the cover.
Caution: Remember to discharge your bodys static electricity by touching the power supply case or the metal surface of the computer chassis.
4. Remove any unneeded graphics cards from the computer.
5. Locate the PCIe slots on the motherboard. If necessary, remove the
corresponding back panel cover. is fully seated.
6. Align the new graphics card in the PCIe slot and press firmly until the card
Figure 21 Graphics Card Installation
You now need to enable ATI CrossFireX in ATI Catalyst Control Center.
Installing the Second Card for ATI CrossFireX Setup
This procedure describes installing a second card to complete a dual-card ATI CrossFireX setup and assumes the first card has already been installed. Note: Make sure that your system has an adequate power supply.
If necessary, consult the computer manual for help removing the cover. Caution: Remember to discharge your bodys static electricity by touching the power supply case or the metal surface of the computer chassis.
corresponding back panel cover.
6. Align the new graphics card in the secondary PCIe slot next to the existing
graphics card and press firmly until the card is fully seated. and connect the cards.
7. Remove protection tags from the ends of the ATI CrossFireX interconnects
Caution: Always handle the interconnects by the connector only. Do not push or pull on the flexible cable.
Figure 22 ATI CrossFireX Bridge Interconnect Protection Tag
Figure 23 ATI CrossFireX Installation
ATI CrossFireX graphics card Interconnect
8. Fasten the graphics cards securely to the back panel. 9. Make sure the cables are not interfering with anything inside the computer
(for example, a cooling fan) and then replace the computer cover.
Change Motherboard BIOS Settings
10. Reconnect any cables you have disconnected and plug in the computer
11. Turn on the monitor and then the computer.
Enabling ATI CrossFireX
When a ATI CrossFireX configuration is detected for the first time by the ATI Catalyst display driver, ATI CrossFireX is automatically enabled, and the best possible GPU combination is selected based on your hardware configuration. If necessary, you can change the existing ATI CrossFireX configuration using the following procedure.
1. From the Graphics Settings tree in the ATI Catalyst Control Center software,
click CrossFire. Display GPU.
2. From the Graphics Adapter list, select the graphics card that acts as the 3. Select Enable CrossFire.
Note: If your system has more than two ATI CrossFireX graphics cards, the Selecting a Render GPU dialog appears prompting you to select a graphics card to partner with the Display GPU.
4. Click Apply.
When ATI CrossFireX is enabled, GPU Accelerated Physics is automatically disabled for all cards in the configuration as are all displays except the one used by ATI CrossFireX.
ATI CrossFireX Troubleshooting
Some motherboards may have a system BIOS option to switch between single and dual PCIe slot support. The default setting may be single slot support. Refer to the motherboards manual for information to enable dual PCIe slot support. For more information see the ATI CrossFireX Web page at ati.amd.com/ crossfire.
Use Graphics Cards with Different Amounts of Memory
In some ATI CrossFireX configurations, graphics cards with different amounts of memory can by used; however, restarting your computer is required after enabling ATI CrossFireX. This will cause ATI CrossFireX to reduce the amount of memory on the card with the most amount of memory to match the memory size of the graphics card with the least amount of memory. Clicking OK to the memory mismatch error message will restart your computer.
Note: When disabling ATI CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size.
3D Client is Active
You will not be able to start ATI CrossFireX if a 3D application, game, or video playback, such as a DVD movie, is running. Close all open 3D applications, games, and movie player applications, and then enable ATI CrossFireX.
ATI CrossFireX is Currently Unavailable
This error has occurred because ATI CrossFireX did not correctly detect your graphics hardware or there is a problem with the software.
Check that the graphics cards are installed correctly. Check that the interconnect cable is installed correctly. Close all running 3D applications. Re-install the ATI Catalyst Control Center and drivers.
Screen Rotation is Unavailable
Screen rotation function does not work or is unavailable. Screen rotation is not an available feature on ATI CrossFireX systems.
Video Displays Flicker During System Startup
This is normal during ATI CrossFireX start-up.
ATI CrossFireX Starts in Software Mode
This is normal when starting up for the first time after installing two ATI CrossFireX graphics cards if neither card is installed in the primary PCI Express slot. You can change the ATI CrossFireX mode in the ATI Catalyst Control Center.
ATI CrossFireX Disabled After Swapping/Moving Cards
If you change the ATI CrossFireX configuration by moving the graphics cards to different slots on the motherboard, disable ATI CrossFireX and restore factory default settings in ATI Catalyst Control Center first. Once the cards have been swapped, enable ATI CrossFireX. This ensures the new configuration is detected by the computer.
Chapter 3 Reference
The following section offers troubleshooting tips and provides customer care, warranty, and compliance information.
Minimum requirements are:
Motherboard with one PCIe 16 lane graphics slot. AMD Athlon or Intel Pentium 4 CPU. 1 GB RAM. CD-ROM or DVD-ROM drive for installing software. A 400 watt or better power supply. For a list of certified power supplies, see
To implement a CrossFire configuration using the ATI Radeon HD 3400 series requires:
A CrossFire certified motherboard. For an up-to-date listing of certified
motherboards, see ati.amd.com/products/certified. A PCIe 400 watt or greater power supply. For an up-to-date listing of certified power supplies, see ati.amd.com/certifiedpsu.
Using ATI Catalyst Control Center
ATI Catalyst Control Center Overview
The ATI Catalyst Control Center software provides access to the display features of the graphics card. Use the software to fine-tune graphics settings, enable or disable connected display devices, and change the orientation of the desktop. Many features display previews of the changes before they are applied. A simplified view of the features that includes wizards to quickly make changes. A powerful interface that enables complete configuration of the Advanced View feature set of the graphics card. The ATI Catalyst Control Center software can be customized for easy access to the most-used features.
For information on the individual features of the software, access the comprehensive in-program help system (see Accessing Help or visit the AMD Customer Care Web site at http://ati.amd.com/support/).
Starting the ATI Catalyst Control Center Software
The following table shows the ways you can start the ATI Catalyst Control Center software: Table 31 ATI Catalyst Control Center Access Routes Access Route Windows Desktop Instructions 1. Right-click anywhere on the desktop. 2. From the shortcut menu that appears, click ATI CATALYST(R) Control Center. Windows Start Menu Windows System Tray Desktop Shortcut 1. Click Start on the Windows task bar. 2. Select All Programs Catalyst Control Center. 1. Right-click the ATI icon in the Windows System Tray. 2. From the short menu, select ATI Catalyst Control Center. When you first installed the ATI Catalyst Control Center, the setup wizard provided you with the option of placing a shortcut on the desktop. If you chose this option, you can double-click the ATI Catalyst Control Center desktop shortcut. Press the predefined hot keys, Ctrl+Alt+C, to launch ATI Catalyst Control Center. You can also define your own hot key sequence by using the ATI Catalyst Control Center Hotkey Manager.
Predefined Hot Keys
Accessing ATI Catalyst Control Center Help
ATI Catalyst Control Center Help provides information on the features and concepts of your ATI Radeon graphics card. You can also use the ATI Catalyst Control Center Help feature to access usage information, generate a problem report, and get software version information for your graphics card.
1. Open ATI Catalyst Control Center in the Advanced view. 2. Choose one of the following options:
Press the F1 key at any time to get specific help on the currently displayed information. From the ATI Catalyst Control Center Dashboard, choose Help Help Contents to browse the entire help contents. From the ATI Catalyst Control Center Dashboard, choose Help Search Help to search the help contents for a specific term. To access AMD's Web site, from the ATI Catalyst Control Center Dashboard, choose Help Go to ATI.com.
Searching the Help
1. In Advanced view, click Help in the Dashboard. 2. Click Search Help. 3. Enter the word(s) you wish to search for the in search box of the
ATI Catalyst Control Center Help.
4. Click Go.
Graphics Card Installation Troubleshooting Tips
For more advanced troubleshooting information, contact AMD Customer Care for ATI products at ati.amd.com.
The graphics card doesn't fit any of the motherboard slots.
The graphics card needs to be exchanged for one with a bus that matches the motherboard.
The computer beeps and the boot process stops.
Make certain that the graphics card is properly connected to the internal power supply and the motherboard.
The computer does not boot up properly.
Verify that the installation instructions were followed correctly. Make certain that the graphics card is properly connected to the power supply and the motherboard. If using Windows operating system, restart your computer in Safe Mode. For information on Safe Mode, consult the Windows documentation. Check the system configuration utility for interrupt assignments.
The computer boots up but there is no display.
Verify that the monitor is connected properly to the computer and a power supply. If your motherboard has on-board graphics capabilities, you may need to disable them. Consult your motherboard documentation for more information. Note: Some manufacturers do not allow the on-board graphics to be disabled or to become the secondary display.
HDTV/HDTV Adapter Troubleshooting
Table 32 HDTV/HDTV Adapter Troubleshooting Tips Problem Possible Solution The colors on the Ensure that the connections between the component video TV display are adapter and the HDTV are correct. incorrect. There is no The TV will not display anything until Windows starts; this display on the TV. may take several minutes. Make sure the TV is set to YPbPr input. Make sure that the HDTV component video adapter is properly connected. DVDs will not play in highquality modes. The entire display is not visible. The display appears tilted. The CRT display is green. Copy-protected DVDs restrict playback to 480i and 480p modes. If the component input device supports it, try 720p mode.
Consult the HDTV documentation. The system is in component output mode. Restart the computer with only the CRT monitor connected.
For detailed instructions on how to use your product, refer to the documentation included on the installation CD. To activate Customer Care, you must register your product at ati.amd.com/ online/registration. If you require further assistance with your product, the following Customer Care options are available:
Service Online or mail
Availability 24 hours a day
Language Access English, French, Spanish http://ati.amd.com/ support/ or Advanced Micro Devices, Inc., Graphics Product Group, Attention: Customer Care, 1 Commerce Valley Drive East, Markham, Ontario, Canada L3T 7X6 1-877-284-1566 (tollfree) or 1-905-882-2626 (Canada) (International and/or local toll charges to Canada will apply).
Telephone US & Canada
Monday to Thursday: 9:00 a.m. to 5:30 p.m. Friday: 9:00 a.m. to 3:00 p.m. Note: AMD reserves the right to change hours of support. For more information, please refer to ati.amd.com/support/ terms/.
AMD Customer Care for Graphics Products will work to resolve your issue and help you to get your ATI product up and running. If your issue is not resolved, our technicians will determine whether the difficulty you are experiencing is the result of the ATI product, whether your product contains a defect, and whether your product is under warranty.
AMD Customer Care is unable to assist with refunds, returns, or exchange-
specific inquiries. If resolving the problem being experienced is critical to your decision to keep the product, it is your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds, returns, or exchange. AMD is not responsible for any expense incurred accessing Customer Care. It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget. AMD Customer Care reserves the right to limit support options for products that are not registered or are reaching end of life.
International Compliance Information
This section details the worldwide compliance information for this product, which is manufactured to be compliant in the regions where it is sold.
FCC Compliance Information
This product complies with FCC Rules part 15. Operation is subject to the following conditions:
This device may not cause harmful interference. This device must accept any interference received, including interference
that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Re-orient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Complies with FCC 15.107, 15.109, 15.111, and 15.117. For further compliance information: Advanced Micro Devices, Inc. 62 Forest Street Marlborough, MA 01752 USA Tel: 508-303-3900
Industry Canada Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003 and with BETS-7, Section 3.6. Cet appareil numrique de la Classe B est conforme la norme NMB-003 du Canada, et NTMR-7, Section 3.6.
CE Compliance Information
EMC Directive 2004/108/EC CISPR 22:2003 +A1:2004/EN 55022:1998 +A1:2000 +A2:2003Class B: Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment. CISPR24:1997/EN 55024:1998 +A1:2001 and +A2:2003Information Technology Equipment Immunity CharacteristicsLimits and Methods of Measurements
Europe: The Low Voltage Directive2006/95/EC EN 60950-1, 1st editionSafety of Information Technology Equipment USA/Canada: SafetyPart 1: General Requirements) CSA C22.2 No. 60950-1-03, 1st edition, 2006-07 (Information Technology EquipmentSafetyPart 1: General Requirements) To meet UL safety requirements, the computers maximum room temperature should not exceed 40 C.
UL 60950-1, 1st edition, 2006-07-07 (Information Technology Equipment
Waste Electrical and Electronic Equipment (WEEE) Directive Compliance
This product was manufactured by Advanced Micro Devices, Inc.
VCCI Class B ITE Compliance Information
MIC Certification Information
"Class B" Equipment (Household purpose info/telecommunications equipment) As this equipment has undergone EMC registration for household purpose, this product can be used in any area including residential area.
Quick Reference Guide Desktop Graphics Solutions
Key Technologies ATI PowerPlay Energy Saving Technology Graphics Video Display & Connectivity HDMI Connectivity via DVI-HDMI Adapter (2)
Capable Video Output Resolution (3)
Blu-ray / HD DVD 1080p Decoding
Designed for DirectX10.1 (SM 4.1)
Free ATI Avivo Video Converter (1)
Designed for DirectX9 (SM 3.0c)
Designed for DirectX10 (SM 4.0)
Built-in HDMI (with HDCP) (2,4)
Integrated DisplayPort Support
Silent Cooling Versions available
Built-in HDMI with 5.1 Audio (2)
Unified Video Decoder (UVD)
Unified Shader Architecture
High-quality DVD playback
Up to 24x Custom Filter AA
Dual-Link DVI with HDCP (4)
ATI Hybrid Graphics Ready
Pixel / Vertex Shader Units
PCI Express 2.0 support
Digital LCD Support
Best suitable for
ATI Radeon HD 3870 X2 ATI Radeon HD 3870 ATI Radeon HD 3850 ATI Radeon HD 3650 ATI Radeon HD 3470 ATI Radeon HD 3450 ATI Radeon HD 2900 XT ATI Radeon HD 2600 X2 ATI Radeon HD 2600 XT ATI Radeon HD 2600 PRO ATI Radeon HD 2400 XT ATI Radeon HD 2400 PRO ATI Radeon X1950 XT ATI Radeon X1950 PRO ATI Radeon X1950 GT ATI Radeon X1650 PRO ATI Radeon X1550 ATI Radeon X1050
Ultimate Gamer, Technology Enthusiast Power Gamer, Technology Enthusiast Gaming & Video Enthusiast Gaming & Video Enthusiast Advanced PC User, Casual Gamer Advanced PC User, Casual Gamer Power Gamer, Technology Enthusiast Power Gamer, Technology Enthusiast Gaming & Video Enthusiast Gaming & Video Enthusiast Advanced PC User, Casual Gamer Advanced PC User, Casual Gamer Power Gamer, Technology Enthusiast Gaming & Video Enthusiast Gaming & Video Enthusiast Gaming & Video Enthusiast Advanced PC User, Casual Gamer Advanced PC User, Casual Gamer
ATI Avivo (1)
2x 256-bit 256-bit 256-bit 128-bit 64-bit 64-bit 512-bit 128-bit 128-bit 64-bit 64-bit 256-bit 256-bit 128-bit 128-bit 64/128-bit 64/128-bit
1GB 1GB 1GB 512MB 512MB 512MB 1GB 512MB 512MB 512MB 512MB 256MB 256MB 512MB 256MB 256MB 256MB
2x 40 48/8 36/8 24/5 12/5 8/4 4/2
1080p 1080p 1080p 1080p 1080p 1080p 1080p 1080p 1080p 1080p 1080p 720p 1080p 1080p 1080p 720p 720p 720p
2048x1536 2048x1536 2048x1536 2048x1536 2048x1536 2048x1536
2560x1600 2560x1600 2560x1600 2560x1600 2560x1600 2560x1600
ATI Radeon HD 3000 Series
Performance Mid-Range Entry-Level
5.1 Surround Audio Output
Memory Interface (max.)
Stream Processing Units
Max. Resolution Analog
Max. Frame Buffer Size
Max. Resolution Digital
10-bit Display Engine
ATI Avivo HD (1)
ATI Radeon HD 2000 Series
2x 128-bit 2x 512MB 2x 120
2048x1536 2048x1536 2048x1536 2048x1536 2048x1536
2560x1600 2560x1600 2560x1600 2560x1600 2560x1600
2048x1536 2560x1600 2048x1536 2560x1600 2048x1536 2048x1536 2048x1536 2048x1536 1920x1200 1920x1200 1920x1200 1920x1200
ATI Radeon X1000 Series
* ATI Radeon HD 3870 GPUs support PCIe 2.0. Some third party board configurations may not fully comply with complete PCIe 2.0 specification and operate at PCIe 1.1 specifications on motherboards that support PCIe 2.0. Please consult with board manufacturer if this is an important feature for you. ** Dual-Link capable with one HDCP key only. Playing HDCP content requires additional HDCP ready components, including but not limited to an HDCP ready monitor, Blu-ray or HD DVD disc drive, multimedia application and computer operating system.
1) ATI Avivo and ATI Avivo HD are technologies that include a broad set of capabilities offered by certain ATI Radeon GPUs. Not all products have all features and full enablement of some capabilities may require complementary products. 2) May not support all HDMI displays. Please visit AMD Customer Care at ati.amd.com for more information. 3) 1080p output requires 1080p HD capable display for 1080p capable graphics products. 4) Playing HDCP content requires additional HDCP ready components, including but not limited to an HDCP
ready monitor, Blu-ray or HD DVD disc drive, multimedia application and computer operating system. 5) Indicated ATI Radeon GPUs support AGP. Not all board manufacturers may manufacture AGP boards. Please consult with board manufacturers if this is an important feature for you. 6) 10-bit display required. 7) ATI Hybrid Graphics requires a compatible AMD 7-Series Integrated Chipset-based motherboard and an ATI Radeon HD 3400 Series GPU-based graphics card.
ATI Radeon HD graphics chips have numerous features integrated into the processor itself (e.g., HDCP, HDMI, etc.). Third parties manufacturing products based on, or incorporating ATI Radeon HD graphics chips, may choose to enable some or all of these features. If a particular feature is important to you, please inquire of the manufacturer if a particular product supports this feature. In addition, some features or technologies may require you to purchase additional components in order to make full use of them (e.g. a Blu-ray or HD-DVD drive, HDCP-ready monitor, etc.).
Windows Vista, the Windows Vista Start button and DirectX are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. 2008, Advanced Micro Devices, Inc., AMD, and the AMD Arrow logo, ATI, the ATI logo, Avivo, Catalyst, Catalyst Control Center, CrossFireX, HyperMemory, PowerPlay, Radeon, SurroundView, The Ultimate Visual Experience and combinations thereof are trademarks of Advanced Micro Devices, Inc.
The Ultimate Visual Experience
ATI Catalyst Control Center
Driver and System Control
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