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iPod shuffle Users Guide

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Contents

14 Quick Start What You Need to Get Started Four Steps to Playing Music on iPod shuffle Transferring and Playing Music Using iTunes to Organize Music on Your Computer Transferring Music to iPod shuffle Using the iPod shuffle Controls
16 Charging the Battery 18 Storing Files on iPod shuffle 20 iPod shuffle Accessories 22 Tips and Troubleshooting 26 Learning More, Service, and Support 27 Safety and Cleaning
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Quick Start

Congratulations on purchasing your iPod shuffle. Read this section to get started using iPod shuffle quickly.
iPod shuffle works with your computer. Import songs from your CD collection or from the iTunes Music Store (available in some countries only) to your computer, then connect iPod shuffle to transfer a selection of songs for listening on the go.
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What You Need to Get Started
To use iPod shuffle with a Macintosh, you must have: A Macintosh with built-in USB To charge iPod shuffle, connect it to a high-power USB port. For fast transfer speeds, connect it to a USB 2.0 port. Mac OS X v10.2.8, Mac OS X v10.3.4 or later To use low-power USB ports, you must have Mac OS X v10.3.6 or later iTunes 4.7.1 or later (iTunes is included on the iPod CD) To be sure you have the latest version of iTunes, go to www.apple.com/itunes. iPod software (included on the iPod CD) To use iPod shuffle with a Windows PC, you must have: A Windows PC with built-in USB or a USB card installed To charge iPod shuffle, connect it to a high-power USB port. For fast transfer speeds, connect it to a USB 2.0 port. Windows 2000 with Service Pack 4 or later, or Windows XP Home or Professional with Service Pack 2 or later iTunes 4.7.1 or later (iTunes is included on the iPod CD) To be sure you have the latest version of iTunes, go to www.apple.com/itunes. iPod software (included on the iPod CD) Important: If iPod shuffle is obstructed from fitting into the USB ports on your computer, you can use an iPod shuffle Dock or a USB extension cable. These items are available at www.ipod.com/store.
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Your iPod shuffle includes the following components:

iPod shuffle

USB cap

Apple Earphones

Lanyard
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Four Steps to Playing Music on iPod shuffle
To set up iPod shuffle, you install software from the iPod CD, and import songs from your music CD collection or purchase songs from the iTunes Music Store (available in some countries only). Then you transfer the songs to iPod shuffle for listening on the go. Step 1: Install the Software Insert the iPod CD into your computer and install iTunes and the iPod software. Step 2: Import Music to Your Computer Complete this step if you havent already transferred music to your computer. You can import music from your audio CDs, or if you have an Internet connection, you can buy music online and download it to your computer using the iTunes Music Store. You can browse over a million songs and listen to a 30-second preview of any song. To import music to your computer from an audio CD: 1 Insert a CD into your computer. iTunes opens automatically and the CD is selected in the iTunes Source list. 2 Uncheck songs you dont want to transfer, then click Import. 3 Repeat for any other CDs with songs youd like to import. To buy music online: 1 Open iTunes and click Music Store in the Source list. 2 Click the Account button and follow the onscreen instructions to set up an account or enter your existing Apple Account or America Online (AOL) account information (this option is available in some countries only).

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Step 3: Connect iPod shuffle to Charge the Battery and Transfer Music Remove the USB cap from iPod shuffle and connect iPod shuffle to a high-power USB port on your computer. For fastest transfer speeds, connect iPod shuffle to a USB 2.0 port.
Insert iPod shuffle into a high-power USB 2.0 port on your computer.
Important: If iPod shuffle is obstructed from fitting into the USB ports on your computer, you can use an iPod shuffle Dock or a USB extension cable, available at www.ipod.com/store.
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To charge the iPod shuffle battery: When iPod shuffle is connected to a high-power USB port on your computer, the battery charges. The battery status light on the back of iPod shuffle (see page 14) is amber when the battery is charging, and green when the battery is fully charged. If you dont see this light, try connecting iPod shuffle to another USB port. The first time you connect iPod shuffle, leave it connected for about four hours to charge the battery fully. To transfer songs to iPod shuffle: When you connect iPod shuffle to your computer, iTunes opens automatically and transfers a selection of songs to iPod shuffle. When the song transfer is complete, a message in iTunes says iPod update is complete. Okay to disconnect. Step 4: Play Music Once you have charged the iPod shuffle battery and transferred songs, you are ready to play music. Disconnect iPod shuffle from your computer and set the switch (on the back of iPod shuffle) to play in order () or shuffle (). Then insert the Apple Earphones, press Play on iPod shuffle, and enjoy!
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Transferring and Playing Music
Read this section to learn about transferring music to iPod shuffle and playing music.
Once you get music into your computer (see page 6), you can connect iPod shuffle and set iTunes to transfer music to iPod shuffle the way you like. Then, each time you connect iPod shuffle, iTunes transfers music according to your settings.

Using iTunes to Organize Music on Your Computer
Using iTunes, you can browse, play, and manage your music on your computer. You can organize music into lists of songs, called playlists. You can set iTunes to transfer music from one of these playlists to iPod shuffle.
To create a playlist in iTunes: In iTunes, click the Add (+) button and type a name for the playlist, then drag songs from the library or another playlist to the new playlist.
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Note: iTunes has many other features. You can create CDs that play in standard CD players (if your computer has a CD-recordable drive), create dynamically updated playlists called Smart Playlists, listen to Internet radio, rate songs according to preference, and much more. This guide has information about using iTunes to transfer music to iPod shuffle. For information about using all the other features of iTunes, open iTunes and choose Help > iTunes and Music Store Help.
Transferring Music to iPod shuffle
You can connect iPod shuffle to any USB port on your computer to transfer songs from iTunes. For much faster transfer speeds, connect iPod shuffle to a USB 2.0 port. You can transfer songs automatically or manually. To transfer songs automatically to iPod shuffle: Simply remove the USB cap and connect iPod shuffle to your computer. iTunes opens and transfers music to iPod shuffle according to your settings in iTunes (see page 11). If iPod shuffle is already connected and you have changed settings, click Autofill to choose and transfer new songs according to the new settings. Note: With versions of Mac OS X before Mac OS X v10.3.6, you must use a high-power USB port. To transfer songs manually to iPod shuffle: Connect iPod shuffle and drag songs to iPod shuffle in the Source list.
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To delete songs manually from iPod shuffle: 1 Connect iPod shuffle and select it in the Source list. 2 Select a song and press the Delete key on your keyboard. To set iTunes to keep iPod shuffle in the Source list when it isnt connected: You can set iTunes to keep iPod shuffle in the Source list even when you disconnect it. You can change settings or add or delete songs in the iPod shuffle list. The next time you connect iPod shuffle, songs are transferred according to your changes. 1 In iTunes, select iPod shuffle in the Source list and click the Options button.

Options button

2 Select Keep this iPod in the source list.
Setting How iTunes Transfers Music to iPod shuffle
You can set iTunes to transfer a selection of songs from your entire music library or from a selected playlist in iTunes. You can set it to choose songs in order or randomly. Connect iPod shuffle to your computer and select iPod shuffle in the iTunes Source list. Then follow the instructions below. To select the source from which iTunes transfers songs to iPod shuffle: In the Autofill from pop-up menu, choose a playlist. To transfer songs from your entire music library, choose Library.
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To set iTunes to choose a random selection of songs from your selected source: Select Choose songs randomly. If this option is not selected, iTunes transfers songs in the order they appear in the selected playlist or Library. To set iTunes to choose higher rated songs more often for transfer: Select Choose higher rated songs more often. To set iTunes to leave songs youve already chosen on iPod shuffle when you click Autofill: Deselect Replace all songs when Autofilling. When you click Autofill, songs youve already chosen remain and iTunes selects more songs to fill the available space on iPod shuffle.
Converting Songs to Save Space on iPod shuffle
Songs encoded using formats other than AAC may take up more space. You can set iTunes to convert higher bitrate songs when they transfer, so theyll take up less space on iPod shuffle. To set iTunes to convert higher bit rate songs to 128 kbps AAC when they transfer: 1 Connect iPod shuffle to your computer. 2 In iTunes, select iPod shuffle in the Source list and click the Options button.
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3 Select Convert higher bitrate songs to 128 kbps AAC for this iPod. Note: If this option is selected, songs encoded in AIFF or Apple Lossless format are converted to 128 kbps when transferred to iPod shuffle (the song files in iTunes arent affected). Otherwise, iPod shuffle doesnt play songs encoded in those formats.
Audio File Formats Supported by iPod shuffle
AAC (M4A, M4B, M4P) (up to 320 Kbps) MP3 (up to 320 Kbps) MP3 Variable Bit Rate (VBR) WAV AA (audible.com spoken word, formats 2, 3, and 4)

A song encoded using AAC or MP3 format has near CD-quality sound, but takes up much less space than a song encoded using AIFF or WAV format. When you import music from a CD using iTunes, it is converted to AAC format by default. Using iTunes for Windows, you can convert nonprotected WMA files to AAC or MP3 format. This can be useful if you have a library of music encoded in WMA format. For more information, open iTunes and choose Help > iTunes and Music Store Help. iPod shuffle does not support AIFF, Apple Lossless, MPEG Layer 1, MPEG Layer 2 audio files, WMA, or audible.com format 1.
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Using the iPod shuffle Controls
Use the iPod shuffle controls to play and pause songs and change the volume. Use the switch on the back of iPod shuffle to set iPod shuffle to play through songs in order or to shuffle songs.
Status light Headphones port

Volume Up button

Off position

Play/Pause button

Play in order position

Previous/Rewind button

Shuffle songs position

Volume Down button

Battery status button/light

Next/Fast-forward button

USB connector
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iPod shuffle Controls Set iPod shuffle to play songs in order Set iPod shuffle to shuffle songs Go to beginning of playlist Turn iPod shuffle off Play or pause a song Set the switch to play in order (). Set the switch to shuffle (). Press the Play/Pause () button three times quickly (within one second). Set the switch to Off. Press the Play/Pause () button. When iPod shuffle is paused, the status light blinks green for one minute. Press the Volume Up () or Volume Down (D) button. Press the Next/Fast-forward () button. Press the Previous/Rewind (]) button once to start a song over. Press it twice to play the previous song. Press and hold the Next/Fast-forward () or Previous/Rewind (]) button. Press and hold the Play/Pause () button for about three seconds. The status light blinks orange three times. Press and hold Play/Pause again to enable the buttons. The status light blinks green. Press the battery status button. See page 17.
Change the volume Skip to the next song Start a song over or play the previous song
Fast-forward or rewind a song Disable the iPod shuffle buttons (So you dont press them accidentally)

Check the battery level

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Charging the Battery

Read this section to learn about charging the iPod shuffle battery.
iPod shuffle has an internal, non-user-replaceable, rechargeable battery. To charge the iPod shuffle battery: Remove the USB cap and connect iPod shuffle to a high-power USB port on your computer. The battery status light on the back of iPod shuffle turns on. The iPod shuffle battery is 80-percent charged in about two hours, and fully charged in about four hours. When the battery is charging, the iPod shuffle status light is amber. When the battery is fully charged, the light is green until you disconnect iPod shuffle. If you dont see the status light, try another USB port on your computer. Note: If iPod shuffle is being used as a disk (see page 18), the status light blinks amber continuously. Note: Rechargeable batteries have a limited number of charge cycles. Battery life and number of charge cycles vary by use and settings. For more information, go to www.apple.com/batteries.

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To check the battery status: Press the battery status button on the back of iPod shuffle. The battery status light indicates the level of charge.

Battery status light

Battery status button
If the battery status light is green when you press the battery status button, iPod shuffle has a good charge. If the light is amber, iPod shuffle is low on charge, and if its red, very little charge is left and you should recharge iPod shuffle soon. If no light is visible, the battery is out of power and you must recharge iPod shuffle to use it.
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Storing Files on iPod shuffle
Read this section to learn about using iPod shuffle as an external disk.
You can store data on iPod shuffle. You can connect iPod shuffle to another computer to transfer the data. To enable using iPod shuffle as a disk: 1 Connect iPod shuffle to your computer. 2 In iTunes, select iPod shuffle in the Source list and click the Options button.
3 Select Enable disk use. 4 If you want to reserve a certain amount of space for file storage, use the Storage Allocation slider. Note: To make space for songs, you must delete files from iPod shuffle.
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When you use iPod shuffle as a disk, the status light on the front of iPod shuffle blinks orange continuously, and the iPod shuffle disk icon appears on the desktop on the Mac, or as the next available drive letter in Windows Explorer on a Windows PC. Drag files to and from iPod shuffle to copy them.

Ejecting iPod shuffle

Important: If the iPod shuffle status light is blinking orange, you must eject iPod shuffle before disconnecting it from your computer. If you dont eject iPod shuffle before disconnecting it, you could damage files on iPod shuffle. To eject iPod shuffle: Click the Eject (C) button next to iPod shuffle in the iTunes Source list. If youre using a Mac, you can also eject iPod shuffle by dragging the iPod shuffle icon on the desktop to the Trash. If youre using a Windows PC, you can eject iPod shuffle by clicking the Safely Remove Hardware icon in the Windows system tray and selecting your iPod shuffle.

Preventing iTunes From Opening Automatically
If you use iPod shuffle primarily as a disk, you may want to keep iTunes from opening automatically when you connect iPod shuffle to your computer. To prevent iTunes from opening automatically when you connect iPod shuffle: 1 In iTunes, select iPod shuffle in the Source list and click the Options button. 2 Deselect Open iTunes when this iPod is attached.
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iPod shuffle Accessories

iPod shuffle comes with some accessories, and many others are available for purchase at www.ipod.com/store.
iPod shuffle comes with a pair of high-quality earbud headphones. To use the earbud headphones: Plug them in to the Headphones port, then place the earbud in your ear as shown.
The headphones cord is adjustable.
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iPod shuffle Lanyard

Remove the USB cap from iPod shuffle. Then attach iPod shuffle firmly to the lanyard. To disconnect iPod shuffle, simply pull it from the lanyard.
Snap iPod shuffle into the lanyard.
Warning Use caution when carrying iPod shuffle using the lanyard. Certain activities may pose a risk of injury, especially if the lanyard becomes caught or trappedfor example, while running, cycling, or working around machinery.

Available Accessories

To purchase iPod shuffle accessories, go to www.ipod.com/store. Available accessories include: iPod shuffle Dock iPod shuffle Armband iPod USB Power Adapter Additional accessories such as speakers, headsets, car stereo adapters, and more
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Tips and Troubleshooting

Most problems with iPod shuffle can be solved quickly by following the advice in this chapter.
If Your iPod shuffle Wont Turn On or Respond
If the status light blinks orange when you press a button, iPod shuffles buttons are disabled. Press and hold the Play/Pause () button for about three seconds, until the status light blinks green. If that doesnt work, connect iPod shuffle to a high-power USB port on your computer. Your iPod shuffle battery may need to be recharged. Turn iPod shuffle off, wait five seconds, then turn it on again. If that doesnt work, you may need to restore iPod shuffle software. See iPod shuffle Software Update and Restore on page 24.

If Your iPod shuffle Isnt Playing Music
Make sure the headphones connector is pushed in all the way. Make sure the volume is adjusted properly. If that doesnt work, press the Play/Pause () button. Your iPod shuffle may be paused.
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If You Connect iPod shuffle to Your Computer and Nothing Happens
Connect iPod shuffle to a high-power USB port on your computer. It may need to be recharged. Note: With versions of Mac OS X before Mac OS X v10.3.6, you can use iPod shuffle only with high-power USB ports. Make sure iPod shuffle is connected firmly to your computer. Be sure the connector is oriented correctly. It can only be inserted one way. Turn iPod shuffle off, wait five seconds, then turn it on again. Make sure you have installed the software from the iPod CD. Make sure you have the required computer and software. See What You Need to Get Started on page 4. If that doesnt work, you may need to restore iPod shuffle software. See iPod shuffle Software Update and Restore below.
If iPod shuffle Is Obstructed From Fitting Into the USB Port
You can connect using an iPod shuffle Dock or a USB extension cable, available at www.ipod.com/store.

If Songs Transfer Slowly

Connect iPod shuffle to a USB 2.0 port on your computer for fast transfer speeds. USB 2.0 transfers songs and data much faster than USB 1.1.
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iPod shuffle Software Update and Restore
Apple periodically updates iPod shuffle software to improve performance or add features. It is recommended that you update your iPod shuffle to use the latest software. You can choose either to update or to restore the iPod shuffle software. If you choose to update, the software is updated, but your settings and songs are not affected. If you choose to restore, all songs and data are erased from your iPod shuffle. All iPod shuffle settings are restored to their original state. To update or restore iPod shuffle with the latest software: 1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update has the latest software for all models of iPod. 2 Double-click the software install file and follow the onscreen instructions to install the iPod shuffle Update. 3 Connect iPod shuffle to your computer and open iTunes. The iPod Updater application opens. If youre using a Windows PC and the iPod Updater application doesnt open automatically, you can find the updater by choosing Start > All Programs > iPod. 4 Follow the onscreen instructions to update or restore iPod shuffle software. If you use the iPod Updater application and it doesnt see that iPod shuffle is connected to your computer, turn iPod shuffle off and turn it on again.

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If you want to restore iPod shuffle software and you dont have an Internet connection, you can use the iPod Updater application that was installed on your computer when you installed the software from the iPod CD. To restore iPod shuffle software using the iPod Updater application that came on your iPod CD: If you have a Mac, you can find the iPod Updater application in Applications/Utilities/ iPod Software. If you have a Windows PC, you can find the iPod Updater application by choosing Start > All Programs > iPod.
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Learning More, Service, and Support
There is more information about using iPod shuffle in onscreen help and on the web.

Onscreen Help

To learn more about using iTunes, open iTunes and choose Help > iTunes and Music Store Help.

Online Resources

For the latest information on iPod shuffle, go to www.apple.com/ipod. For an online iPod shuffle tutorial, iPod shuffle service and support information, and the latest Apple software downloads, go to www.apple.com/support/ipod. To register iPod shuffle, go to www.apple.com/register.
Obtaining Warranty Service
If the product appears to be damaged or does not function properly, go to www.apple.com/support for instructions on how to obtain warranty service.
Finding the Serial Number of Your iPod shuffle
The serial number is printed on the back of your iPod shuffle, near the USB connector.
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Safety and Cleaning

Read on to learn about using iPod shuffle safely and cleaning iPod shuffle.

Cleaning

Follow these general rules when cleaning the outside of your iPod shuffle and its components: Make sure your iPod shuffle is unplugged. Use a damp, soft, lint-free cloth. Avoid getting moisture in openings. Dont use aerosol sprays, solvents, alcohol, or abrasives.

About Handling

Your iPod shuffle may be damaged by improper storage or handling. Be careful not to drop your iPod shuffle when playing or transporting the device. Put the USB cap on iPod shuffle when it isnt connected to your computer.

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Important Safety Instructions
When setting up and using your iPod shuffle, remember the following: Follow all instructions and warnings dealing with your iPod shuffle. Keep these instructions handy for reference by you and others. Warning Electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical product and do not permit them to handle any cables.

Connectors and Ports

Never force a connector into a port. If the connector and port do not join with reasonable ease, they probably dont match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.
Do Not Use Headphones While Driving
Important: Use of headphones while operating a vehicle is not recommended and is illegal in some areas. Be careful and attentive while driving. Stop listening to your iPod shuffle if you find it disruptive or distracting while operating any type of vehicle or performing any other activity that requires your full attention. Warning Permanent hearing loss may occur if earbuds or headphones are used at high volume. You can adapt over time to a higher volume of sound, which may sound normal but can be damaging to your hearing. Set your iPod shuffle volume to a safe level before that happens. If you experience ringing in your ears, reduce the volume or discontinue use of your iPod shuffle.
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About Operating and Storage Temperatures
Operate your iPod shuffle in a place where the temperature is always between 0 and 35 C (32 to 95 F). Store your iPod shuffle in a place where the temperature is always between 20 and 45 C (4 to 113 F). Dont leave iPod shuffle in your car, since temperatures in parked cars can exceed this range. iPod shuffle play time may temporarily shorten in low-temperature conditions.

Avoid Wet Locations

Warning To reduce the chance of shock or injury, do not use your iPod shuffle in or near water or wet locations. Keep your iPod shuffle away from sources of liquids, such as drinks, washbasins, bathtubs, shower stalls, rain and so on. In case of a spill, you may have to send your equipment to Apple for service. See Learning More, Service, and Support on page 26.
Do Not Make Repairs Yourself
Warning Do not attempt to open your iPod shuffle, disassemble it, or remove the battery. You run the risk of electric shock and voiding the limited warranty. No userserviceable parts are inside. For service, see Learning More, Service, and Support on page 26.

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Communications Regulation Information
FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected. Radio and Television Interference This computer equipment generates, uses, and can radiate radio-frequency energy. If it is not installed and used properlythat is, in strict accordance with Apples instructionsit may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices. If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures: Turn the television or radio antenna until the interference stops. Move the computer to one side or the other of the television or radio. Move the computer farther away from the television or radio. Plug the computer in to an outlet that is on a different circuit from the television or radio. (That is, make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses.) If necessary, consult an Apple Authorized Service Provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/ television technician for additional suggestions.
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Important: Changes or modifications to this product not authorized by Apple Computer, Inc. could void the EMC compliance and negate your authority to operate the product. This product was tested for EMC compliance under conditions that included the use of Apple peripheral devices and Apple shielded cables and connectors between system components. It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple Authorized Reseller. For non-Apple peripheral devices, contact the manufacturer or dealer for assistance. Responsible party (contact for FCC matters only): Apple Computer, Inc. Product Compliance, 1 Infinite Loop M/S 26-A, Cupertino, CA 95014-2084, 408-974-2000. Industry Canada Statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.

VCCI Class B Statement

Electrical Rating 5V DC, 1 A maximum Battery Your iPod shuffle contains a battery. If you have problems with battery life, be sure to update iPod shuffle with the latest software. If you still have problems, go to www.apple.com/support/ ipod for more information. Dispose of iPod shuffle according to your local environmental laws and guidelines. Taiwan:
Nederlands: Gebruikte batterijen kunnen worden ingeleverd bij de chemokar of in een speciale batterijcontainer voor klein chemisch afval (kca) worden gedeponeerd.
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European Community Complies with European Directives 72/23/EEC and 89/336/EEC.
2005 Apple Computer, Inc. All rights reserved. Apple, the Apple logo, iPod, iTunes, Mac, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Finder is a trademark of Apple Computer, Inc.
Apple and the Environment At Apple, we recognize our responsibility to minimize the environmental impacts of our operations and products. For more information, go to www.apple.com/environment/summary.html.
Apple Store and iTunes Music Store are service marks of Apple Computer, Inc., registered in the U.S. and other countries.
www.apple.com/ipod www.apple.com/support/ipod
034-3039-A Printed in XXXX

Connecting iPod shuffle

To connect iPod shuffle to your computer: m Plug one end of the included USB cable into the earphone port of iPod shuffle, and the other end into a USB 2.0 port on your computer. Note: Charging or syncing iPod shuffle is faster if you connect it to a high-power USB 2.0 port. On most keyboards, the USB port doesnt provide enough power to charge at optimal speed.
A longer USB cable is available separately at www.apple.com/ipodstore.
The first time you connect iPod shuffle to your computer, iTunes helps you configure iPod shuffle and sync it with your iTunes library. By default, iTunes automatically syncs songs on iPod shuffle when you connect it to your computer. When iTunes is finished, you can disconnect iPod shuffle. You can sync songs while your battery is charging. If you connect iPod shuffle to a different computer and iPod shuffle is set to sync music automatically, iTunes prompts you before syncing any music. If you click Yes, the songs and other audio files already on iPod shuffle will be erased and replaced with songs and other audio files on the computer iPod shuffle is connected to. For information about adding music to iPod shuffle and using iPod shuffle with more than one computer, see Chapter 4, Listening to Music, on page 20.
Disconnecting iPod shuffle
Its important not to disconnect iPod shuffle from your computer while audio files are syncing or when iPod shuffle is being used as an external disk. Its OK to disconnect iPod shuffle if the status light is not blinking orange, or if you see the OK to disconnect message at the top of the iTunes window. Important: If you see the Do not disconnect message in iTunes or if the status light on iPod shuffle is blinking orange, you must first eject iPod shuffle before disconnecting it. Failing to do so may damage files on iPod shuffle and require you to restore iPod shuffle in iTunes. For information about restoring, see Updating and Restoring iPod shuffle Software on page 31. If you enable iPod shuffle for disk use (see page 26), you must always eject iPod shuffle before disconnecting it. To eject iPod shuffle: m Click the Eject (C) button next to iPod shuffle in the list of devices in iTunes. If youre using a Mac, you can also eject iPod shuffle by dragging the iPod shuffle icon on the desktop to the Trash. If youre using a Windows PC, you can also eject iPod shuffle in My Computer or by clicking the Safely Remove Hardware icon in the Windows system tray and selecting iPod shuffle. To disconnect iPod shuffle: m Detach the USB cable from iPod shuffle and from the computer.

Charging the Battery

iPod shuffle has an internal battery that is rechargeable and not user-replaceable. For best results, the first time you use iPod shuffle, let it charge for about three hours to fully charge it. The battery is 80-percent charged in about two hours and fully charged in about three hours. If iPod shuffle isnt used for a while, the battery might need to be recharged. You can sync music while the battery is charging. You can disconnect and use iPod shuffle before its fully charged. In iTunes, the battery icon next to your iPod shuffle name shows the battery status. The icon displays a lightning bolt when the battery is charging and a plug when the battery is fully charged. You can charge the iPod shuffle battery in two ways: Connect iPod shuffle to your computer. Use the Apple USB Power Adapter, available separately. To charge the battery using your computer: m Connect iPod shuffle to a high-power USB 2.0 port on your computer using the included USB cable. The computer must be turned on and not in sleep mode. When the battery is charging, the status light on iPod shuffle is solid orange. When the battery is fully charged, the status light turns green. If iPod shuffle is being used as an external disk or is syncing with iTunes, the status light blinks orange to let you know that you must eject iPod shuffle before disconnecting it. In this case, your battery may be either still charging or fully charged. You can check the status by viewing the battery icon next to your iPod shuffle name in the list of devices in iTunes. If you dont see the status light, iPod shuffle might not be connected to a high-power USB 2.0 port. Try another USB 2.0 port on your computer. If you want to charge the battery when youre away from your computer, you can connect iPod shuffle to an Apple USB Power Adapter. To purchase iPod shuffle accessories, go to www.apple.com/ipodstore. To charge the battery using the Apple USB Power Adapter: 1 Connect the AC plug adapter to the power adapter (they might already be connected). 2 Plug the USB connector of the USB cable into the power adapter. 3 Connect the other end of the USB cable to iPod shuffle.

4 Plug the power adapter into a working power outlet.
Apple USB Power Adapter (your adapter may look different)

iPod shuffle USB cable

WARNING: Make sure the power adapter is fully assembled before plugging it into a power outlet. Read all safety instructions about using the Apple USB Power Adapter on page 33 before use. Rechargeable batteries have a limited number of charge cycles. Battery life and number of charge cycles vary by use and settings. For information, go to www.apple.com/batteries.
Checking the Battery Status
You can check the battery status of iPod shuffle when its connected to your computer or disconnected. The status light tells you approximately how much charge is in the battery.
Status light when connected Solid green Solid orange Blinking orange Fully charged Charging Do not disconnect (iTunes is syncing, or iPod shuffle is enabled for disk use); may be still charging or may be fully charged
If iPod shuffle is on and not connected to a computer, check the battery status without interrupting playback by quickly turning iPod shuffle off and then on again. You can also use VoiceOver to hear battery status information.
Status light when disconnected Solid green Good charge VoiceOver Battery full Battery 75% Battery 50% Battery 25% Battery low

Solid orange Solid red

Low charge Very low charge

Setting Up iPod shuffle

To set up iPod shuffle, you use iTunes on your computer to import, buy, and organize your music, audio podcasts, and audiobooks. Then you connect iPod shuffle to your computer and sync it to your iTunes library.
Read on to learn more about the steps in this process, including: Getting music from your CD collection, hard disk, or the iTunes Store (part of iTunes and available in some countries only) into the iTunes application on your computer Organizing your music and other audio into playlists Syncing songs, audiobooks, and podcasts (free downloadable radio-style shows) in your iTunes library with iPod shuffle Listening to music or other audio on the go

About iTunes

Chapter 3 Setting Up iPod shuffle
You can browse or search the iTunes Store to find the album, song, or artist youre looking for. Open iTunes and click iTunes Store in the list on the left. To browse the iTunes Store, choose a category (for example, Music) on the left side of the iTunes Store home page. You can choose a genre, look at new releases, click one of the featured songs, look at Top Songs and more, or click Browse under Quick Links in the main iTunes Store window. To browse for podcasts, click the Podcasts link on the left side of the iTunes Store home page. To search the iTunes Store, type the name of an album, song, artist, or composer in the search field. Press Return or choose an item from the list that appears. To narrow your search results, choose an item from the pop-up menu in the upper left (the default is All Results). For example, to narrow your search to songs and albums, choose Music from the pop-up menu. To search for a combination of items, click Power Search in the Search Results page. To return to the home page of the iTunes Store, click the Home button in the status line at the top of the page. To buy a song, album, or audiobook: 1 Select iTunes Store, and then find the item you want to buy. You can double-click a song or other item to listen to a portion of it and make sure its what you want. (If your network connection is slower than 128 kbps, choose iTunes Preferences, and in the Store pane, select Load complete preview before playing.) 2 Click Buy Song, Buy Album, or Buy Book. The item is downloaded to your computer and charged to the credit card listed in your Apple or AOL account. To download or subscribe to a podcast: 1 Select iTunes Store. 2 Click the Podcasts link on the left side of the home page in the iTunes Store. 3 Browse for the podcast you want to download. To download a single podcast episode, click the Get Episode button next to the episode. To subscribe to a podcast, click the Subscribe button next to the podcast graphic. iTunes downloads the most recent episode. As new episodes become available, theyre automatically downloaded to iTunes when you connect to the Internet.

Adding Songs Already on Your Computer to Your iTunes Library
If you have songs on your computer encoded in file formats that iTunes supports, you can easily add the songs to iTunes.
To add songs on your computer to your iTunes library: m Drag the folder or disk containing the audio files to your iTunes library (or choose File > Add to Library and select the folder or disk). If iTunes supports the song file format, the songs are automatically added to your iTunes library. You can also drag individual song files to iTunes. Note: Using iTunes for Windows, you can convert nonprotected WMA files to AAC or MP3 format. This can be useful if you have a library of music encoded in WMA format. For more information, open iTunes and choose Help > iTunes Help.
Importing Music from Your Audio CDs into iTunes
Follow these instructions to get music from your CDs into iTunes. To import music from an audio CD into iTunes: 1 Insert a CD into your computer and open iTunes. If you have an Internet connection, iTunes gets the names of the songs on the CD from the Internet (if available) and lists them in the window. If you dont have an Internet connection, you can import your CDs, and later, when youre connected to the Internet, select the songs in iTunes and then choose Advanced > Get CD Track Names. iTunes will bring in the track names for the imported CDs. If the CD track names arent available online, you can enter the names of the songs manually. See the following section, Entering Names of Songs and Other Details. With song information entered, you can browse for songs in iTunes by title, artist, album, and more. 2 Click to remove the checkmark next to any song you dont want to import. 3 Click the Import button. The display area at the top of the iTunes page shows how long it will take to import each song. By default, iTunes plays songs as theyre imported. If youre importing a lot of songs, you might want to stop the songs from playing to improve performance. 4 To eject the CD, click the Eject (C) button. You cant eject a CD until the import is done. 5 Repeat these steps for any other CDs with songs you want to import.
Entering Names of Songs and Other Details
You can manually enter song titles and other information, including comments, for songs and other items in your iTunes library. To enter CD song names and other information manually: 1 Select the first song on the CD and choose File > Get Info. 2 Click Info.

3 Enter the song information. 4 Click Next to enter information for the next track. 5 Click OK when you finish.

Organizing Your Music

Using iTunes, you can organize songs and other items into lists, called playlists, in any way you want. For example, you can create playlists with songs to listen to while exercising, or playlists with songs for a particular mood. You can also create Smart Playlists that update automatically based on rules you define. When you add songs to iTunes that match the rules, they get added automatically to the Smart Playlist. You can also pick a song and use the Genius feature to create a playlist for you (see the next section for more information). You cant create a playlist on iPod shuffle when its disconnected from iTunes. You can create as many playlists as you like, using any of the songs in your iTunes library. Changes you make to any of your playlists in iTunes, such as adding or removing songs, wont change the contents of your iTunes library. When you listen to playlists on iPod shuffle, all playlists created in iTunes behave the same way. You can choose them by name on your iPod shuffle. To create a playlist in iTunes: 1 Click the Add () button or choose File > New Playlist. 2 Type a name for the playlist. 3 Click Music in the Library list, and then drag a song or other item to the playlist. To select multiple songs, hold down the Shift key or the Command (x) key on a Mac, or the Shift key or the Control key on a Windows PC, as you click each song. To create a Smart Playlist: m Choose File > New Smart Playlist and define the rules for your playlist. Smart playlists created in iTunes can be synced to iPod shuffle like any other iTunes playlist.

Using Genius in iTunes

Genius automatically creates playlists containing songs in your library that go great together. To play Genius playlists on iPod shuffle, you first need to set up Genius in iTunes. Genius is a free service, but you need an iTunes Store account (if you dont have one, you can set one up when you turn on Genius). To set up Genius: 1 In iTunes, choose Store > Turn on Genius.
2 Follow the onscreen instructions. 3 Connect and sync iPod shuffle. You can now use Genius to create a Genius playlist that you can sync to iPod shuffle. To create a Genius playlist in iTunes: 1 Click Music in the Library list or select a playlist. 2 Select a song. 3 Click the Genius button at the bottom of the iTunes window.

4 To change the maximum number of songs included in the playlist, choose a number from the pop-up menu. 5 To save the playlist, click Save Playlist. You can change a saved playlist by adding or removing items. You can also click Refresh to create a new playlist based on the same original song. Genius playlists created in iTunes can be synced to iPod shuffle like any other iTunes playlist.
Adding Music to iPod shuffle
After your music is imported and organized in iTunes, you can easily add it to iPod shuffle.
To set how music is added from iTunes on your computer to iPod shuffle, you connect iPod shuffle to your computer, and then use iTunes preferences to choose iPod shuffle settings. You can set iTunes to add music to iPod shuffle in three ways: Sync songs and playlists: When you connect iPod shuffle, its automatically updated to match the songs and other items in your iTunes library. You can sync all songs and playlists or selected playlists. Any other songs on iPod shuffle are deleted. See the following section for more information.
Manually add music to iPod shuffle: When you connect iPod shuffle, you can drag songs and playlists individually to iPod shuffle, and delete songs and playlists individually from iPod shuffle. Using this option, you can add songs from more than one computer without erasing songs from iPod shuffle. When you manage music yourself, you must always eject iPod shuffle from iTunes before you can disconnect it. See Managing iPod shuffle Manually on page 17. Autofill iPod shuffle: When you choose to manually manage content on iPod shuffle, you can have iTunes automatically fill iPod shuffle with a selection of songs and other content that you specify. See Autofilling iPod shuffle on page 18.
Syncing Music Automatically
By default, iPod shuffle is set to sync all songs and playlists when you connect it to your computer. This is the simplest way to add music to iPod shuffle. You just connect iPod shuffle to your computer, let it add songs, audiobooks, and audio podcasts automatically, and then disconnect it and go. If you added any songs to iTunes since the last time you connected iPod shuffle, theyre synced with iPod shuffle. If you deleted songs from iTunes, theyre removed from iPod shuffle. To sync music with iPod shuffle: m Simply connect iPod shuffle to your computer. If iPod shuffle is set to sync automatically, the update begins. Important: The first time you connect iPod shuffle to a computer, a message asks if you want to sync songs automatically. If you accept, all songs, audiobooks, and podcasts are erased from iPod shuffle and replaced with songs and other items from that computer. If you dont accept, you can still add songs to iPod shuffle manually without erasing any of the songs already on iPod shuffle. While music is being synced from your computer to iPod shuffle, the iTunes status window shows progress, and you see a sync icon next to iPod shuffle in the list of devices. When the update is done, a message in iTunes says iPod update is complete. If, during iPod shuffle setup, you didnt choose to automatically sync music to iPod shuffle, you can do it later. You can sync all songs and playlists, or just selected playlists. To set up iTunes to automatically sync music with iPod shuffle: 1 Connect iPod shuffle to your computer. 2 In iTunes, select iPod shuffle in the list of devices, and then click the Music tab. 3 Select Sync music. 4 Choose All songs and playlists, or choose Selected playlists and then select the playlists you want to sync.

Listening to Music

After you set up iPod shuffle, you can listen to songs, audiobooks, and podcasts. Read this chapter to learn about listening to iPod shuffle on the go.
When you disconnect iPod shuffle from your computer, you can clip on iPod shuffle and listen to music, audiobooks, and podcasts, while controlling playback with the earphone remote. VoiceOver lets you hear the name of the song youre playing, choose from a spoken menu of playlists, or get battery status.

Playing Music

After you sync iPod shuffle with music and other audio content, you can listen to it. To listen to songs and other items on iPod shuffle: 1 Plug the earphones into iPod shuffle and place the earbuds in your ears. 2 Slide the three-way switch on iPod shuffle from OFF to play in order () or shuffle (). Playback begins. If iPod shuffle is on when you plug in earphones, playback doesnt start automatically. Click the Center button on the remote or slide the three-way switch off and on again to start playback. To preserve battery life when you arent using iPod shuffle, slide the three-way switch to OFF. When you plug in earphones, wait until the green status light turns off before clicking buttons on the remote. Refer to the table that follows for information about controlling playback with the earphone remote. WARNING: Read all safety instructions about avoiding hearing damage on page 33 before use.
The status light on iPod shuffle blinks in response when you click the buttons on the earphone remote.
To Play Pause Change the volume Do this Click the Center button once. Click the Center button once. 30 seconds Click the Volume Up ( ) or Volume Blinks green for each Down (D) button to increase or decrease volume increment the volume. You hear a tone when you Blinks orange three change the volume while iPod shuffle is times when the upper or lower paused. volume limit is reached Double-click the Center button. Triple-click the Center button within 6 seconds of the track starting. To restart the current track, triple-click after 6 seconds. Double-click and hold the Center button. Triple-click and hold the Center button. Click and hold the Center button. Click the Center button until you hear a tone, and then release to hear the playlist menu. When you hear the name of the playlist you want, click to select it. You can click or D to move quickly through the playlist menu. Click and hold the Center button. Blinks green once Blinks green once Status light response Blinks green once Blinks green for

Go to the next track (or audiobook chapter) Go to the previous track (or audiobook chapter)
Fast-forward Rewind Hear song title and artist names Hear playlist menu
Blinks green once Blinks green once Blinks green once Blinks green once

Exit the playlist menu

Blinks green once
Setting iPod shuffle to Play Songs in Order or Shuffle Songs
You can set iPod shuffle to shuffle songs or play them in the order in which theyre organized in iTunes. You hear a tone when you slide the three-way switch. To set iPod shuffle to play songs in order: m Slide the three-way switch to play in order (). After the last song plays, iPod shuffle starts playing the first song again. Important: When you listen to audiobooks or podcasts, slide the three-way switch to play in order so chapters or episodes play in the recorded order. To set iPod shuffle to shuffle: m Slide the three-way switch to shuffle (). To reshuffle songs, slide the three-way switch from shuffle () to play in order () and back to shuffle again.
Chapter 4 Listening to Music
Using the VoiceOver Feature
iPod shuffle can provide more control over your playback options by speaking your song titles and artist names, and announcing a menu of playlists for you to choose from. VoiceOver also tells you battery status and other messages. VoiceOver is available in selected languages. To hear these announcements, install the VoiceOver Kit and enable the VoiceOver feature in iTunes. You can enable VoiceOver when you first set up iPod shuffle, or you can do it later. You set VoiceOver options on the Summary tab in iTunes. The following sections describe how to turn on and customize this feature. To enable VoiceOver when you set up iPod shuffle: 1 Connect iPod shuffle to your computer. 2 Follow the onscreen instructions in iTunes. Enable VoiceOver is selected by default. 3 Click Continue, and then follow the onscreen instructions to download and install the VoiceOver Kit. 4 In the Summary tab, under Voice Feedback, choose the language you want from the Language pop-up menu. This sets the language for your spoken system messages and playlist names, as well as many of the song titles and artist names. Note: To pick a different language for specific songs, select them in iTunes, choose File > Get Info, choose a VoiceOver language from the pop-up menu on the Options tab, and then click OK. 5 Click Apply. When setup is complete, VoiceOver is enabled on iPod shuffle. To enable VoiceOver at a later time: 1 Connect iPod shuffle to your computer. 2 In iTunes, select iPod shuffle in the list of devices, and click the Summary tab. 3 Under Voice Feedback, select Enable VoiceOver. 4 Click Apply. 5 Follow the onscreen instructions to download and install the VoiceOver Kit. 6 Choose the language you want from the pop-up menu under Voice Feedback. 7 Click Apply. When syncing is finished, VoiceOver is enabled.

To disable VoiceOver: 1 In iTunes, select iPod shuffle in the list of devices, and click the Summary tab. 2 Under Voice Feedback, click to deselect Enable VoiceOver. 3 Click Apply. When syncing is finished, VoiceOver is disabled. Youll still hear some system announcements in English on iPod shuffle, such as battery status, error messages, and a generic numbered playlist menu. You wont hear song titles and artist names.
Hearing Song Announcements
The VoiceOver feature can speak the current song title and artist name while youre listening to iPod shuffle. If you dont want to hear song titles and artist names, you can disable VoiceOver in iTunes (see Using the VoiceOver Feature on page 22). To hear the current song announcement: m Click and hold the Center button on the remote. You hear the current song title and artist name. If youre listening to an audiobook, you hear the book title. You can use VoiceOver to navigate to another song when youre listening to song announcements. To navigate using song announcements: If iPod shuffle is playing, click and hold the Center button to hear the current song announcement; double-click to hear the next announcement while the next song plays; triple-click to hear the previous announcement while the previous song plays. If iPod shuffle is paused, click and hold the Center button to hear the current song announcement; double-click to hear the next announcement; triple-click to hear the previous announcement. Press the Center button to play the announced song.

Using the Playlist Menu

When VoiceOver is enabled, you can choose from a spoken menu to listen to any playlist youve synced from iTunes to iPod shuffle. If audiobooks and audio podcasts are synced to iPod shuffle, their titles are also read as part of the playlist menu. If VoiceOver is disabled in iTunes, you hear an abbreviated menu of playlists in numbered order, but not by name (for example, Playlist 1, Playlist 2, and so on).
The playlist menu announces items in this order: The current playlist (if applicable) All Songs (default playlist of all the songs on iPod shuffle) Any remaining playlists in order Podcasts (if you choose this, you go to the first podcast in your list; you can navigate from there to other podcasts) Audiobooks (each audiobook title is a separate playlist announcement) To choose an item from the playlist menu: 1 Click and hold the Center button on the remote. 2 Continue holding after you hear the current song announcement, until you hear a tone. 3 Release the Center button at the tone. You hear the names of your playlists. When youre listening to the playlist menu, you can click the Volume Up () or Volume Down (D) button to move forward or backward in the playlist menu. 4 When you hear the name of the playlist you want, click the Center button to select it. You hear a tone, and then the first item in your playlist plays. To restart a playlist, follow these steps to select the playlist you want. To exit from the playlist menu: m Click and hold the Center button on the remote.

Setting Songs to Play at the Same Volume Level
The loudness of songs and other audio may vary depending on how the audio was recorded or encoded. You can set iTunes to automatically adjust the volume of songs so they play at the same relative volume level, and you can set iPod shuffle to use those same iTunes volume settings. To set iTunes to play songs at the same volume level: 1 In iTunes, choose iTunes > Preferences if youre using a Mac, or choose Edit > Preferences if youre using a Windows PC. 2 Click Playback and select Sound Check. To set iPod shuffle to use the iTunes volume settings: 1 Connect iPod shuffle to your computer. 2 In iTunes, select iPod shuffle in the list of devices. 3 Click the Summary tab. 4 Select Enable Sound Check. 5 Click Apply. If you havent turned on Sound Check in iTunes, setting it on iPod shuffle has no effect.

Setting a Volume Limit

You can set a limit for the volume on iPod shuffle. You can also set a password in iTunes to prevent anyone else from changing this setting. If youve set a volume limit on iPod shuffle, the status light blinks orange three times if you try to increase the volume beyond the limit. To set a volume limit for iPod shuffle: 1 Set iPod shuffle to the desired maximum volume. 2 Connect iPod shuffle to your computer. 3 In iTunes, select iPod shuffle in the list of devices, and then click the Summary tab. 4 Select Limit maximum volume. 5 Drag the slider to the desired maximum volume. The initial slider setting shows the volume iPod shuffle was set to when you selected the Limit maximum volume checkbox. 6 To require a password to change this setting, click the lock and then enter and verify a password. If you set a password, you must enter it before you can change or remove the volume limit. Note: The volume level may vary if you use different earphones or headphones. To remove the volume limit: 1 Connect iPod shuffle to your computer. 2 In iTunes, select iPod shuffle in the list of devices. 3 Click the Summary tab. 4 Deselect Limit maximum volume. Enter the password, if required. If you forget the password, you can restore iPod shuffle. See Updating and Restoring iPod shuffle Software on page 31.
Storing Files on iPod shuffle
Use iPod shuffle to carry your data as well as your music.
Read this chapter to find out how to use iPod shuffle as an external disk.
Using iPod shuffle as an External Disk
You can use iPod shuffle as an external disk to store data files. To sync iPod shuffle with music and other audio that you want to listen to, you must use iTunes. You cant play audio files that youve copied to iPod shuffle using the Macintosh Finder or Windows Explorer. To enable iPod shuffle as an external disk: 1 Connect iPod shuffle to your computer. 2 In iTunes, select iPod shuffle in the list of devices. 3 Click the Summary tab. 4 In the Options section, select Enable disk use. You may need to scroll down to see the disk settings. 5 Click Apply. When you set iTunes to autofill iPod shuffle, you can reserve space for disk use. See Autofilling iPod shuffle on page 18. When you use iPod shuffle as an external disk, the iPod shuffle disk icon appears on the desktop on a Mac, or as the next available drive letter in Windows Explorer on a Windows PC. When iPod shuffle is enabled as a hard disk and you connect it to your computer, the status light blinks orange continuously. Be sure to eject iPod shuffle in iTunes before you disconnect it from your computer.

Transferring Files Between Computers
When you enable disk use on iPod shuffle, you can transfer files from one computer to another. iPod shuffle is formatted as a FAT-32 volume, which is supported by both Macs and PCs. This allows you to use iPod shuffle to transfer files between computers with different operating systems. To transfer files between computers: 1 After enabling disk use on iPod shuffle, connect it to the computer you want to get the files from. Important: If iPod shuffle is set to sync automatically, when you connect iPod shuffle to a different computer or user account, a message asks if you want to erase iPod shuffle and sync with the new iTunes library. Click Cancel if you dont want to erase whats on iPod shuffle. 2 Using the computers file system (the Finder on a Mac, Windows Explorer on a PC), drag the files to your iPod shuffle. 3 Disconnect iPod shuffle, and then connect it to the other computer. Again, click Cancel if you dont want to erase whats on iPod shuffle. 4 Drag the files from iPod shuffle to a location on the other computer.
Preventing iTunes from Opening Automatically
You can keep iTunes from opening automatically when you connect iPod shuffle to your computer. To prevent iTunes from opening automatically: 1 Connect iPod shuffle to your computer. 2 In iTunes, select iPod shuffle in the list of devices. 3 Click the Summary tab. 4 In the Options section, deselect Open iTunes when this iPod is connected. 5 Click Apply.
Chapter 5 Storing Files on iPod shuffle

Tips and Troubleshooting

Most problems with iPod shuffle can be solved quickly by following the advice in this chapter.
The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesnt help, read on for solutions to specific problems. Reset iPod shuffle by turning it off, waiting 10 seconds, and then turning it back on again. Retry with a different USB 2.0 port if you cannot see iPod shuffle in iTunes. Restart your computer, and make sure you have the latest software updates installed. Reinstall iTunes software from the latest version on the web. Restore iPod shuffle. See Updating and Restoring iPod shuffle Software on page 31. If the status light glows red persistently or you hear the error message Please use iTunes to restore Connect iPod shuffle to your computer and restore it in iTunes. See Updating and Restoring iPod shuffle Software on page 31. If iPod shuffle wont turn on or respond Connect iPod shuffle to a high-power USB 2.0 port on your computer. Your iPod shuffle battery may need to be recharged. Turn iPod shuffle off, wait 10 seconds, and then turn it on again. You may need to restore iPod shuffle software. See Updating and Restoring iPod shuffle Software on page 31.

If iPod shuffle isnt playing music iPod shuffle might not have any music on it. If you hear the message Please use iTunes to sync music, connect iPod shuffle to your computer to sync music to it. Slide the three-way switch off and then on again. Make sure the earphone or headphone connector is pushed in all the way. Make sure the volume is adjusted properly. A volume limit might be set. See Setting a Volume Limit on page 25. iPod shuffle might be paused. Try clicking the Center button on the earphone remote. If you connect iPod shuffle to your computer and nothing happens Connect iPod shuffle to a high-power USB 2.0 port on your computer. Your iPod shuffle battery may need to be recharged. Make sure youve installed the latest iTunes software from www.apple.com/ipod/start. Try connecting the USB cable to a different USB 2.0 port on your computer. Make sure the USB cable is firmly connected toiPod shuffle and to the computer. Make sure the USB connector is oriented correctly. It can be inserted only one way. iPod shuffle might need to be reset. Turn iPod shuffle off, wait 10 seconds, and then turn it back on again. If iPod shuffle doesnt appear in iTunes or the Finder, the battery may be completely discharged. Let iPod shuffle charge for several minutes to see if it comes back to life. Make sure you have the required computer and software. See If you want to doublecheck the system requirements on page 30. Try restarting your computer. You might need to restore iPod software. See Updating and Restoring iPod shuffle Software on page 31. iPod shuffle may need to be repaired. You can arrange for service on the iPod shuffle Service & Support website at www.apple.com/support/ipodshuffle/service. If you cant sync a song or other item onto iPod shuffle The song might have been encoded in a format that iPod shuffle doesnt support. The following audio file formats are supported by iPod shuffle. These include formats for audiobooks and podcasts: AAC (M4A, M4B, M4P) (up to 320 kbps) Apple Lossless (a high-quality compressed format) MP3 (up to 320 kbps) MP3 Variable Bit Rate (VBR) WAV AA (audible.com spoken word, formats 2, 3, and 4) AIFF
Chapter 6 Tips and Troubleshooting
A song encoded using Apple Lossless format has near full CD-quality sound, but takes up only about half as much space as a song encoded using AIFF or WAV format. The same song encoded in AAC or MP3 format takes up even less space. When you import music from a CD using iTunes, its converted to AAC format by default. You can have iPod shuffle automatically convert files encoded at higher bit rates to 128 kbps AAC files as theyre synced with iPod shuffle. See Fitting More Songs onto iPod shuffle on page 19. Using iTunes for Windows, you can convert unprotected WMA files to AAC or MP3 format. This can be useful if you have a collection of music encoded in WMA format. iPod shuffle doesnt support WMA, MPEG Layer 1, MPEG Layer 2 audio files, or audible.com format 1. If you have a song in iTunes that isnt supported by iPod shuffle, you can convert it to a format iPod shuffle supports. For more information, see iTunes Help. If your podcasts or audiobooks dont play correctly Make sure the three-way switch on iPod shuffle is set to play in order (). If a playlist includes mixed tracks (songs, podcasts, and audiobooks, for example), audiobooks and podcasts wont play if iPod shuffle is set to shuffle (). If the chapters of an audiobook were added to iPod shuffle out of order, connect iPod shuffle to your computer and rearrange the tracks using iTunes. If you want to double-check the system requirements To use iPod shuffle, you must have: One of the following computer configurations: A Macintosh with a USB 2.0 port A Windows PC with a USB 2.0 port or a USB 2.0 card installed One of the following operating systems: Mac OS X v10.4.11 or later, Windows Vista, or Windows XP Home or Professional with Service Pack 3 or later Internet access (a broadband connection is recommended) iTunes 8.1 or later (iTunes can be downloaded from www.apple.com/ipod/start) If your Windows PC doesnt have a high-power USB 2.0 port, you can purchase and install a USB 2.0 card.

Learning More, Service, and Support
You can find more information about using iPod shuffle in onscreen help and on the web.
The following table describes where to get iPod-related software and service information.
To learn about Service and support, discussions, tutorials, and Apple software downloads Using iTunes Do this Go to: www.apple.com/support/ipodshuffle
Open iTunes and choose Help > iTunes Help. For an online iTunes tutorial (available in some areas only), go to: www.apple.com/itunes/tutorials Go to: www.apple.com/ipodshuffle To register iPod shuffle, install iTunes on your computer and connect iPod shuffle. Look under the clip on iPod shuffle. Or, in iTunes (with iPod shuffle connected to your computer), select iPod shuffle in the list of devices, and click the Summary tab. First follow the advice in this booklet, the onscreen help, and online resources, and then go to: www.apple.com/support/ipodshuffle/service
The latest information about iPod shuffle Registering iPod shuffle Finding the iPod shuffle serial number Obtaining warranty service
Regulatory Compliance Information

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected. If necessary, consult an Apple-authorized service provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/television technician for additional suggestions. Important: Changes or modifications to this product not authorized by Apple Inc. could void the EMC compliance and negate your authority to operate the product. This product was tested for EMC compliance under conditions that included the use of Apple peripheral devices and Apple shielded cables and connectors between system components. It is important that you use Apple peripheral devices and shielded cables and connectors between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain Apple peripheral devices and the proper shielded cables and connectors through an Apple Authorized Reseller. For non-Apple peripheral devices, contact the manufacturer or dealer for assistance. Responsible party (contact for FCC matters only): Apple Inc. Corporate Compliance 1 Infinite Loop, MS 26-A Cupertino, CA 95014-2084
Radio and Television Interference