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Free ASKO Laundry Platforms
February 15, 2011 through May 31, 2011
Purchase any pair of ASKO Family size or XXL Laundry and receive a free set of Laundry platforms.
Up to a $675.00 Retail Value
BRADLEE | www.bradlee.net 1400 Elliott Ave W, Seattle | 206-284-SW Bonita Rd, Suite D100, Tigard | 503-968-Bridgeport Road, Richmond | 604-244-- 73rd Avenue SE, Calgary | 403-297-1000
USE AND CARE GUIDE
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE
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IMPORTANT SAFETY INSTRUCTIONS CHILD SAFETY FEATURES ASKO WASHER FEATURES INSTALLATION INSTRUCTIONS PREPARING THE LAUNDRY THE DETERGENT DRAWER DETERGENTS FABRIC SOFTENERS FABRIC DYEING RECOMMENDED WASH TEMPERATURES W6021 OPERATING INSTRUCTIONS W6441 OPERATING INSTRUCTIONS W6761 OPERATING INSTRUCTIONS CARE AND MAINTENANCE INSTRUCTIONS COMMON LAUNDRY PROBLEMS TROUBLESHOOTING ASKO PRODUCT WARRANTY INDEX 25 26
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. WARNING! This appliance must be properly grounded. GROUNDING INSTRUCTIONS A) Grounding instructions for a grounded, cordconnected appliance In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. WARNING! Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative or personnel if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. B) Grounding instructions for a permanently connected appliance: This appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding terminal or lead on the appliance. NOTE: This manual does not cover every possible condition and situation that may occur. Use common sense and caution when installing, operating, and maintaining any appliance.
Read all instructions before using the appliance. Do not run appliance while you are out of the home. Do not wash or dry articles that have been previously
cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, cooking oils, or other flammable or explosive substances because they give off vapors that could ignite or explode. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children. Before the appliance is removed from service or discarded, remove the door to the washing compartment. Do not reach into the appliance if the drum is moving. Do not install or store this appliance where it will be exposed to the weather. Do not tamper with controls. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user-repair instructions or in published user-repair instructions that you understand and have the skills to carry out. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all water faucets and let the water flow from each for several minutes. This will release any accumulated
CHILD SAFETY FEATURES
CHILD-SAFE DETERGENT DRAWER
ASKO washers have a child-safety catch on the detergent drawer that can be engaged to prevent a child from opening the drawer and possibly coming into contact with the detergent or fabric softener. Refer to page 8 for instructions on how to engage the child-safety catch. This is to prevent children from inadvertently starting the machine. Refer to the operating instructions for these models to program this safety feature.
MORE CHILD-SAFETY TIPS
Laundry detergents are corrosive, so always keep Should a child swallow detergent, give plenty to drink
immediately, i.e., one or two glasses of milk or water. Do not try to induce vomiting. Seek medical advice immediately: 1-800-POISON1 Always close the door and start the appliance as soon as you put in the detergent. Always turn the power off to the machine when it is not in use. Always keep small children away from the machine when it is open. There may be some detergent residue left inside the machine. If laundry detergent gets in someones eyes, rinse them with plenty of water for at least 15 minutes. them out of reach of children.
To remove the shipping supports, follow the instructions below: 1. Unscrew the 5/8 (12 mm) bolts holding the supports in place and remove the bolts.
2. Push the rubber spacer up then pull it out of the slot.
Tap Cold water supply
3. Rotate the spacer so that the extruded end points toward the machine. 4. Insert it into the slot and push down to lock it into position.
NOTE: If unit is installed on a second story, follow local building codes. We recommend a drip pan be installed.
DRAIN OUTLET CONNECTION
The machine is supplied with the outlet hose already attached. The hose should be extended over a suitable sink edge or drain pipe at a height of 24 to 36 (610 mm to 914 mm) above the bottom of the unit. (The lower height is preferable.) Make sure that the hose is not kinked. NOTE: If the hose is extended, the internal diameter of the coupling must not be less than 1/2.
The washer can be placed next to the dryer. It is essential that the machine is leveled and the locknuts tight to prevent excessive vibration during the spin cycles. Also be sure to leave a minimum of 1/2 (12 mm) of space between the washer and the dryer. The height adjustment for the washer is 33-1/2 to 34-1/2 (850 mm to 876 mm). Do not raise it higher than 34-1/2.
ASKO washers should never be stacked on a counter or a dryer. You can, however, stack an ASKO dryer on an ASKO washer. Refer to your Dryer Use and Care Guide for instructions on how to do this.
ASKO washers can be installed beneath a cabinet or worktop with a height of 34-1/2 ( 876 mm). There must be a gap of about 1/2 (12 mm) all around the machine, including between the rear edge of the machine top panel and the back wall. The opening width must be at least 24-1/2 (622 mm). Space must also be available for the inlet and drain hoses. See the diagram below for measurements and positions.
WARNING! Do not extend the drain hose higher than
36 (914 mm) from the bottom of the unit.
The machine is delivered ready-fitted with a plug and is intended for connection to an ASKO Dryer, which is equipped with a matching receptacle. The plug supplied with the washer can only be used with an ASKO Dryer. If the washer is used separately or with another dryer, it must be on a separate 220 V single-phase circuit. If the machine is to be used in a wet area, the supply must be protected by a residual current device. As supplied: 230 V, 60 Hz 2000 W heating element 15 A fuse required
WARNING! Connection to a permanently wired supply point must be made only by a qualified electrician.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. WARNING! Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
If the drain outlet is higher than 24, the connections will need to be recessed.
PREPARING THE LAUNDRY
We believe ASKO washers clean better than any other washer available on the market. With proper attention to how you prepare your laundry items for washing and drying, your wardrobe and linens will look like new for years.
Cotton and Linen Fabrics
These items should be washed in full loads because the tumble action of the tub along with the gentle rubbing and lifting and falling movement of the clothes gives the best cleaning result.
SORTING THE LAUNDRY
Properly sorting your laundry is a very important factor in ensuring that your clothing and linens look new for a long time. Another important factor is properly following the care label instructions (see next page). Below are some basic rules for sorting your laundry: Sort by 1. Fabric color Whites; pastels and medium colors; bright colors; dark colors 2. Amount of soil Heavily soiled items should be washed separately from lightly soiled items. 3. Fabric Type Delicates should be washed separately. You should also consider separating fabrics that tend to shed lint (e.g., cotton, chenille, and terrycloth) from fabrics that attract lint (e.g., permanent press, corduroy, velveteen, flannel and synthetics).
CARE LABEL INSTRUCTIONS
Most clothes and other washable items have permanent care labels. Read these labels carefully! Care label instructions and warnings should be followed for the best cleaning results. The table below defines the symbols used on fabric care labels. (NOTE: Some manufacturers may use slightly different symbols.) As an example, the symbols in the label illustrated below mean: wash in warm water on permanent press setting. Use non-chlorine bleach. Dry on permanent press setting. Iron on low temperature setting.
CARE LABEL SYMBOLS
THE DETERGENT DRAWER
The detergent drawer on ASKO washers automatically dispenses the detergent and fabric softener at the appropriate times. Simply pour the measured amounts of detergent and softener into the proper compartments (as illustrated) and close the drawer.
Prewash detergent Main wash detergent Liquid detergent partition (see below) Control Button Definitions NOTE: Fabric softener Childsafety catch Pullout handle
Control Button Definitions
Inside the detergent drawer is a plate that illustrates the buttons on the control panel and defines each button. Refer to the Operating Instructions in this guide for your specific model for more details regarding the control buttons.
All ASKO washers have a child-safety catch on the detergent drawer that can be engaged to prevent a child from opening the drawer and possibly coming into contact with the detergent or fabric softener. The safety catch is the red plastic piece on the back right side of the pull-out handle. To engage the catch, open detergent drawer a little then pull the catch forward and release it. Once the catch is engaged, you must push it to the left each time you open the detergent drawer. To disengage the catch, push it to the left then back.
To avoid oversudsing, do not put detergent in the prewash compartment unless you are using one of the Heavy wash programs which has a prewash cycle.
Laundry detergents are available in low-, normal- and high-sudsing formulas. A detergents ability to clean is not relative to the amount of suds it produces. Excess suds in a front-loading washer actually interfere with the cleaning because they cushion the tumbling action. Also, high-sudsing detergents are more difficult to completely rinse out. The use of anything other than a low-sudsing detergent can cause severe oversudsing, which could cause suds to backup through the detergent compartment and run down the front of the washer onto the floor. If oversudsing occurs, run the wash through one or more rinse programs until all items are thoroughly rinsed. Remove the laundry then run the washer through a Normal wash program to get rid of any remaining detergent. We recommend that you dont use bleach in your ASKO washer. The tumbling wash action, temperature control options, extended wash times and proper amount of detergent are sufficient to remove most stains.
THE CONTROL PANEL
Door Open Button
Press to open the glass door. (Please note that the unit must be at the end of a program to open the glass door.)
Program Control Temperature Control
Turn clockwise to select the wash temperature. Turn to select a program. (Please note that the dial does not move as the program advances.)
Drain Spin Rinse Hand/ 120 Delicate Wool 140 Heavy Normal Perma press Quick Super quick Stain
Power Indicator Light
Glows when the power is turned on.
Press to turn on power to the machine.
Press to start or stop/ interrupt a program.
Super Rinse Button
Press to program seven rinses.
No Spin/No Drain
Press to omit the spin and final drain cycles.
800 RPM Spin Button
Press to reduce spin speed from 1200 rpm to 800 rpm.
The Power button turns the power to the machine on and off. When the power is on, the power indicator light glows red. The power must be on before you can open the door, set the programs or start the machine.
OPTION BUTTONS Super Rinse
Press this button to add two rinses. Press the button again to turn this option off. (This option cannot be cancelled after the main wash water has pumped out.) This option is recommended for persons with sensitive skin or allergies.
Once youve selected the program and options, press this button to start the washer. To stop the washer during a program, press and hold this button down until the unit stops (about 3 seconds).
Press this button to omit the spin cycles in all programs along with the final drain. If you select this option, the unit will stop with water in the drum, so you will have to run the Drain program before you can open the door.
DOOR OPEN BUTTON
When the washer has completed a program, press this button to open the door. Note that the power must be on and the unit must be at the end of a program and the water drained before the door will open. NOTE: For instructions on how to open the door manually in case of power failure, see page 24.
Press this button to reduce the spin speed from 1200 rpm to 800 rpm. This option is for delicate fabrics that should not be spun at high speeds. Note: This option does not apply to the Rinse and Spin programs.)
PROGRAM CONTROL KNOB
Turn this knob to the desired program. The table on the following page defines each program.
CANCELLING A PROGRAM
To cancel a program after it has started, press and hold the Start/Stop button until the unit stops. If there is water in the unit, you will have to turn the Program Control knob to Drain then press Start. The water will drain and the unit will stop in 30 to 45 seconds. You can then open the door.
TEMPERATURE CONTROL KNOB
Turn this knob clockwise to the desired wash temperature. Always refer to the garments care labels for recommended wash temeratures. Please note that the wash temperature for the Wool Wash and Hand Wash/Delicate programs will not heat higher than 105 F.
W6021 PROGRAMS AND OPTIONS
Your ASKO washer has several programs and options specifically designed to give you the cleanest laundry possible. The tables below define each program.
Program Stain Heavy wash Normal wash Synthetic wash Quick wash Super quick wash Wool wash Hand wash/Delicate Rinse Spin Drain Prewash yes no no no no no no no n/a n/a n/a Main Wash Long Long Short Short Short Short Short Short n/a n/a n/a Wash Action Normal Normal Normal Normal Normal Normal Gentle Gentle n/a n/a n/a Temp.(1) # ( F) Rinses 85 (2) 85 (2) n/a n/a n/a 1 n/a n/a Int. Spin 2 no no no no no n/a n/a n/a Final Spin Long Long Long short Long Short Short Short Long Long n/a Spin Speed n/a Load Size Full Full Full Half Full Half Third Third Full Full Full
(1) Program times will increase when you select higher wash temperatures. (See Temperature Control on page 3.) (2) The maximum wash temperature for the Wool Wash and Hand Wash/Delicate programs is 105 F.
Some fabrics may not be able to withstand extremely hot temperatures. Always refer to the garment care label for recommended wash temperature.
W6441 OPERATING INSTRUCTIONS
LED Window Power Button
Press to turn on power to the machine. Displays wash temperature, program options, estimated running time, and the remaining time.
Drain Spin Stain Heavy Normal Perma press Quick Super quick
Glows when the power is on.
Rinse Hand/ Delicate Wool
Turn to select a program. (Please note that the dial does not move as the program advances.)
Press to select a program option.
Press to open the glass door. (Please note that there will be a three-second delay before the door will open.)
The Power button turns the power to the machine on and off. When the power is on, the power indicator light glows red. The power must be on before you can open the door, select program options, or start the machine.
Once youve selected the program and options, press this button to start the washer. To stop the washer during a program, press and hold this button until the indicator light above it goes off. If you press this button to stop a program, the program will start again from the beginning.
Turn this knob to the desired program. The programs are described in the table below. Please note that the knob does not move as the program advances. Stop Position The Stop position is where the line on the top of the dial aligns with the line on the panel.
The power must be on and you must press this button to open the door. Hold down the button until the indicator light goes off (about 3 seconds). You will hear the door lock release. Please note that the water must be drained before the door will open. NOTE: For instructions on how to open the door manually in case of power failure, see page 24.
The LED window displays the wash temperature for the selected program, the estimated running time, and the remaining time. It also displays the available options for each program. (See Option Buttons on the next page.) 00 on the LED indicates no program has been selected. End on the LED indicates the program is complete.
INTERRUPTING OR CANCELLING A PROGRAM
To interrupt a program to add an item to the wash, press and hold the Door Open button until the indicator light next to the button comes on (about 3 seconds). Any water in the machine will be pumped out before the door will open. Add the item to be washed and, if necessary, add more detergent. When you close the door, the unit will start at the point it was interrupted. To cancel a program, press and hold the Start/Stop button until the indicator light above it goes off. When you press Start/Stop again, the program will restart from the beginning.
Remaining Time Indication
When you select a program, the LED displays the estimated program time based on the time the program ran previously. As the program progresses, the LED displays the remaining program time. This time will vary somewhat due to the temperature of the incoming water and the size of the load. The remaining time is recalculated before the final rinse and may be increased or decreased on the LED. The program time and remaining time display as the hours followed by an H and the minutes, as illustrated:
This option is designed to reduce wrinkling of garments that are not going to be taken out of the washer right away. When you select Anti-crease, the drum will rotate once every minute at the end of the program for two hours or until you press the Door Open button. The indicator light will stay lit when this option is on. To cancel this option, hold down the button until the indicator light goes off. This option cannot be cancelled after you have started the program.
PROGRAMMING CHILD-SAFE START/STOP
You can program the washer not to start unless the Start button is held down for three seconds. This is to prevent children from inadvertently starting the machine. To program this function, follow the steps below: 1. Turn the machine off then on again. (00 should show on the display.) 2. Press the Start button five times in succession then press the Spin Speed button five times. (This must be done within 15 seconds.) 3. Within three seconds, press the Spin Speed button again to select Child-safe start. The LED will display 3 to indicate the Child-safe function is active. (If the child-safe start has already been activated, 0 will display after you press the Spin Speed button.)
CHANGING TEMPERATURE READOUT FROM CELSIUS TO FAHRENHEIT
You can change the temperature readout on the LED from Celsius to Fahrenheit and vice versa. To do this, follow the steps below: 1. Turn the machine off then on again. (00 should show on the display.) 2. Press the Start button five times in succession then press the Temperature button five times. (This must
W6441 ERROR MESSAGES
Error messages will display on the LED if faults occur while a program is in progress. The table below defines each possible error message.
To remove the message, turn the power off or change the program.
When this symbol flashes on the LED it merely means the glass door isnt closed securely. Close the door and try again. 0000 If this message flashes on the LED, the machine has failed to spin. This could be because the load is out of balance. Turn the power off then on again. Open the door and redistribute the washing. Run the Spin program again. This indicates an overflow has occurred. Call a service technician. This indicates a problem with the motor. Call a service technician. This indicates a problem with the drain pump. Refer to the Troubleshooting chapter for possible solutions. This indicates a problem with the water inlet. Refer to the Troubleshooting chapter for possible solutions. This indicates a problem with the thermistor. Call a service technician. This indicates a temperature stop fault. Call a service technician. This indicates a door opening fault. Call a service technician.
Displays when you press the Door Open button.
Wash temperature for the selected program.
When you press the Power button, the display toggles between the program numbers and the wash program names, (e.g., Normal, Super quick, etc.)
P1 P2 P3 P4
Light wash Light wash Quick wash Hand wash
Spin speed for the selected program.
When you start a program, the total time the program runs is displayed. As the program progresses, the time remaining displays. The program time toggles between the hours (e.g., 1h) and the minutes (e.g., 22).
P1 P2 P3 P4 Start Stop 105 43
Displays the program that is selected/running.
Indicates that you pressed Start and the program is running.
Indicates that the program has ended or that you pressed Stop.
THE PRESET PROGRAMS
Model W6761 is delivered preset with four commonly used programs. The table below lists the preset programs and the settings for each. To select a program, simply press one of the program buttons and press Start. Preset Program P1 P2 P3 P4 * Wash Temp 140 F 105 F 105 F 85 F Spin Speed * 1600 rpm 1600 rpm 1600 rpm 800 rpm # of # Rinses Spins 1 1
Wash Cycle Light wash Light wash Quick wash Hand wash
Types of Laundry Normally soiled loads Normally soiled perm press Lightly soiled fabrics Washable silks, nylon, etc.
The spin speeds in the preset programs are the maximum speed settings for these specific wash programs.
CAUTION! Some fabrics may not be able to withstand extremely hot temperatures. Always refer to the garment care label for recommended wash temperatures.
CUSTOMIZING THE PRESET PROGRAM BUTTONS
In addition to the preset programs listed above, you can customize the preset buttons to use any of the programs listed in the table below. This table also lists the pre-programmed settings for each program. For example, if you select Perma Press on the program menu, it is automatically programmed to wash at 105 F using a normal wash action, rinse three times then do a short spin, then rinse two more times, do a long spin and drain. You can modify some of these settings (see Wash Program Options below). AVAILABLE PROGRAMS Program Heavy wash Normal wash Light wash Synthetic wash Quick wash Super quick wash Wool wash Hand wash Rinse Spin Drain Prewash yes no no no no no no no n/a n/a n/a Main Wash Long Long Short Short Short Short Short Short n/a n/a n/a Wash Action Normal Normal Normal Normal Normal Normal Gentle Gentle n/a n/a n/a Temp. # Int. ( F) Rinses Spin n/a n/a n/a 1 n/a n/a 2 no no no no no n/a n/a n/a Final Spin Long Long Long Short Long Short Short Short Long Long n/a Spin Speed n/a Load Size Full Full Full Half Full Half Third Third Full Full Full
2. Use the Arrow buttons to raise or lower the spin speed setting. To omit the spin cycle, press the arrow button until No Spin displays. To omit the spin and final drain cycles, press the arrow until No Drain displays. (Note: You will have to run a drain program to open the door.) 3. When the spin speed you prefer displays, press ENTER. The LCD will display the new spin speed. 4. If you only want to use this setting temporarily (for this one load), press START. When the program ends it will revert back to the previous setting. 5. If you want to save this setting permanently, press ENTER again then press START. The program will retain the change.
This lets you set a delayed start from 1 to 24 hours. This means you can set the washer to start at the most convenient time for you, such as an hour before you arrive home from work. This feature is also useful in areas where utility companies offer discount rates during off-peak hours. 1. Press MENU until Select time for delayed start displays.
CHANGING THE LANGUAGE ON THE LCD WINDOW
There are eleven languages available for the LCD window:
English French Spanish Portuguese Italian German
Swedish Danish Norwegian Netherlands Finnish
To change the language, follow the steps below: 1. Turn the machine off then on again. 2. Press ENTER five times in succession then press P1 five times. (This must be done within 15 seconds.) 2. Use the Arrow buttons to increase or decrease the delay time. (The numbers indicate hours.) 3. When the number of hours you want to delay starting the machine displays, press ENTER. The LCD will display the delay start time. 4. If you only want to use this setting temporarily (for this one load), press START. When the program ends it will revert back to the previous setting. 5. If you want to save this setting permanently, press ENTER again then press START. The program will retain the change. 3. When the Language menu displays, press advance to the desired language. 4. When your preference displays, press ENTER. to
CHANGING THE TEMPERATURE READOUT ON THE LCD WINDOW FROM CELSIUS TO FAHRENHEIT
ERROR MESSAGE SOLUTION
When this symbol flashes at the lower right corner of the display it merely means the glass door isnt closed securely. Close the door and try again. 0000 If this message flashes at the top right of the LCD window, the machine has failed to spin. This could be because the load is out of balance. Turn the power off then on again. Open the door and redistribute the washing. Run the Spin program again. Call a service technician. Call a service technician Call a service technician. Call a service technician. Call a service technician. Call a service technician. Make sure the water tap is open. Check the pin trap for possible blockage. Make sure the outlet hose isnt kinked.
Door lock fault Overflow Pressure sensor fault Temperature stop fault Thermistor fault Wash motor fault Water inlet fault Water outlet fault
CARE AND MAINTENANCE INSTRUCTIONS
CLEANING THE DETERGENT DRAWER
1. Pull the drawer out as far as it goes then lift it up and pull it out completely, as illustrated. 2. Clean the drawer with a soft brush under warm running water. Do not put the drawer into a dishwasher. 3. Replace the drawer by tilting it into position.
CLEANING THE CONTROL PANEL
To clean the control panel, use only a warm, damp cloth. To prevent penetration of water into the door lock and electrical components, never spray water or cleaning solvents on the control panel. Also, never use abrasive cleaners or scouring pads on the outer surfaces because they will scratch the finish and could remove the writing on the control panel. Some paper towels may also scratch the finish. WARNING!
Never spray clean the control panel. You could damage the electrical components. Also, never use abrasive cleaners, scouring pads or paper towels on the outer surfaces because they will scratch the finish and they could remove the writing on the control panel.
CLEANING THE PIN TRAP
Your washing machine has a pin trap designed to trap pins, hairpins, coins and similar items. This trap should be cleaned occasionally. To do this, follow the steps below: 1. Make sure as much water as possible is drained out of the tub then turn off the power to the machine. 2. Using the flat edge of the liquid detergent partition piece, a flathead screwdriver or similar item, gently pry open the drain pump cover, as shown. 3. There is always a small amount of water in the drain pump area. Before you open the drain cover, place a shallow container, such as a pie pan, on the floor below the drain to catch the water. 4. Pull the small black drain hose loose from its position on the door cover and let the water drain into the pan. 5. Unscrew the pin trap cover and lift it out.
Foam in the final rinse water.
Make sure nothing is blocking the outlet hose. Check for kinks in the outlet hose. Make sure the pin trap isnt blocked. (See page 21.) Make sure that no part of the hose (including any joints) is less than 3/4 (19 mm) in diameter.
The machine wont start.
Check that the glass door is closed securely. Make sure the power switch is turned on. If the power switch is on and the indicator lamp is not lit, there is no power supply. Make sure the machine is properly plugged into the electrical outlet. Check the house breaker switch/fuses.
Water left in the machine after final spin.
Make sure the No Spin option isnt turned on. Make sure the pin trap isnt clogged. (See page 21.) Make sure the outlet hose isnt clogged. Check for kinks in the outlet hose. Make sure that no part of the outlet hose (including any joints) is less than 3/4 (19 mm) in diameter.
The machine doesnt fill.
Make sure the tap to the water supply line is open. Turn off the water supply then disconnect the inlet hose and check to see if the strainer in the inlet connection is blocked.
All hoses should be inspected at least once a year. If they show signs of cracking, they should be replaced. Check to see if hose connections at faucets are tight. Make sure the end of the outlet hose is securely inserted into the drain receptacle. Make sure nothing is caught between the Smart Seal and the tank, such as apron strings, small handkerchiefs, socks, etc.
The machine will not spin.
Make sure the pin trap or outlet hose isnt blocked. Clean if necessary. (See page 21.) Make sure the No Spin option is turned off. If a load is out of balance, the washer will rotate a few seconds to redistribute the load then attempt to spin again. It will do this up to ten times at a high spin speed (1000 rpm or higher). If it still isnt balanced, it will advance the timer with no spin.
MODELS W6021, W6441, W6761
Be sure to complete the Warranty Registration Card you received with your appliance and mail it to AM Appliance Group to validate your appliance warranty. Cosmetic damage must be reported to your dealer within five days from the date of purchase. After unpacking the washer, thoroughly check the unit for cosmetic damage.
FOR RESIDENTIAL INSTALLATIONS ONLY LENGTH OF WARRANTY Three-Year Full
From date of purchase.
AM APPLIANCE GROUP WILL PAY FOR:
ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be provided by an authorized ASKO service agent. ASKO replacement parts (labor cost not included) for any defective solid-state controls, timers, motors, or pumps. Service must be provided by an authorized ASKO service agent. ASKO replacement parts (labor cost not included) of the stainless steel tank if it fails to hold water due to a manufacturing defect, such as rusting or cracking. Service must be provided by an authorized ASKO service agent.
Fourth & Fifth Year Limited
Three year full plus fourth and fifth year limited from date of purchase.
FOR NON-RESIDENTIAL INSTALLATIONS Six-Month Full Warranty
From date of purchase. ASKO replacement parts and/or repair labor to correct defect in materials or workmanship. Service must be provided by an authorized ASKO service agent.
AM APPLIANCE GROUP WILL NOT PAY FOR:
A. Service calls to: 1. Correct the installation of the appliance. 2. Repair damage due to shipment, delivery, installation, misuse or abuse. 3. Instruct how to use the appliance. 4. Replace house fuses or correct house wiring. 5. Correct house plumbing, including drainage problems related to improper installation. 6. Clean or service air device in drain line. B. Repair and/or replacement parts for failure of product if appliance is used for other than home/residential use. C. Damage resulting from accident, fire, floods, acts of God, alteration, misuse, abuse, improper installation, or installation not in accordance with local electrical or plumbing codes. D. Any shipping costs for parts during the limited warranty period. E. Replacement parts or repair labor costs for units operated outside the continental United States. F. Pickup and delivery. ASKO washers are designed to be repaired in the home.
IN NO EVENT SHALL AM APPLIANCE GROUP BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
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