Promise Technology, Inc. VTrak M-Class Compatibility List, Version 2.0-0
VTrak M-Class Compatibility List
Service Release 4/Mx10 Service Release 1
VTrak Systems: VTrak M500p - 3U/15-bay Ultra320 SCSI to SATAII RAID VTrak M300p - 2U/12-bay Ultra320 SCSI to SATAII RAID VTrak M200p - 2U/8-bay Ultra320 SCSI to SATAII RAID VTrak M500i - 3U/15-bay 1Gb iSCSI to SATAII RAID VTrak M300i - 2U/12-bay 1Gb iSCSI to SATAII RAID VTrak M200i - 2U/8-bay 1Gb iSCSI to SATAII RAID VTrak M500f - 3U/15-bay 2Gb FC to SATAII RAID VTrak M300f - 2U/12-bay 2Gb FC to SATAII RAID VTrak M200f - 2U/8-bay 2Gb FC to SATAII RAID
=================================================================== VTrak M-Class Service Release 4: Firmware: 2.14.0000.00 Software: 2.14.0000.00 ===================================================================
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1. Host System Compatibility
Vendor Model Asus A8N32-SLI-Deluxe Asus M2n32 WS Professional Asus NCT-D Asus P5MT-M Dell PowerEdge 1800 Dell PowerEdge SC430 Dell PowerEdge SC1420 Gigabyte GA-9ILDR IBM xSeries 226 Server Intel SE7221BA1 Intel SE7525GP2 Intel SE7320SP2 Intel SE7520AF2 Intel DX955XBK Intel P945GPT Intel SE7320NH1-E Intel 5000PSL-SAS MSI K8N Master2-Far SATA MSI K8N Diamond Plus Tyan 5360GNP Tyan S2895 Tyan K8SE S2892 SuperMicro X6DVLG SuperMicro X6DALG SuperMicro X6DHEG SuperMicro X6DAE SuperMicro H8DCE SuperMicro 7044hTr SuperMicro X6DH3G Sun Fire V120 Server Sun Fire V240 Server Apple G5 HP zx2000 Workstation BIOS A03 A01 A03 F8 1.P06 P06 P59 1.1.02 1.03 2.01 R 1.0a R 1.1c R 1.2a 4.34 1.1b 3.4.1 1.03b v2.0 v2.0 v3.03 v2.31 Chipset nVidia nForce 4 SLI nVidia nForce 590 SLI Intel E7525 Intel E7320 Intel E7520 Intel E7320 Intel E7320 Intel E7520 Intel E7530 Intel E7221 Intel E7525 Intel E7320 Intel E7520 Intel 955 Intel 945 Intel E7320 Intel 5000P nVidia nForce Pro 2200 nVidia nForce 4 SLI Intel E7520 nVidia nForce nVidia nForce Intel E7320 Intel E7525 Intel E7520 Intel E7525 nVidia nForce Pro 2200 Intel E7520 Intel E7320 ALI - SUN ALI - SUN Apple Agilent Platform Type AMD64 AMD64 Intel EM64T 32-bit Intel EM64T 32-bit Intel EM64T Intel EM64T Intel EM64T 32-bit Intel EM64T Intel EM64T Intel EM64T 32-bit 32-bit 32-bit Intel EM64T AMD64 AMD64 Intel EM64T AMD64 AMD64 Intel EM64T Intel EM64T Intel EM64T Intel EM64T AMD64 Intel EM64T Intel EM64T SPARC SPARC PPC IA64 CPU Type AMD Athlon 64 X2 AMD Athlon 64 X2 Intel Xeon Intel Pentium 4 Intel Xeon Intel Pentium 4 Intel Xeon Intel Xeon Intel Xeon Intel Pentium 4 Intel Xeon Intel Xeon Intel Xeon Intel Pentium 4 Intel Pentium D Intel Pentium 4 Intel Xeon AMD Opteron 244 AMD Athlon 64 Intel Xeon AMD Opteron 244 AMD Opteron 244 Intel Xeon Intel Xeon Intel Xeon Intel Xeon AMD Opteron 265 Intel Xeon Intel Xeon UltraSPARC IIi UltraSPARC IIIi PPC Intel Itainium 2
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2. Operating Environment Compatibility Operating System Interoperability Matrix
VTrak M500p VTrak M500i VTrak M500f VTrak M300p VTrak M300i VTrak M300f VTrak M200p VTrak M200i VTrak M200f Vendor Core Platform Type U320 SCSI 1Gb iSCSI 2Gb Fibre Microsoft Windows NT 4.0 w/ SP6a x86 LS NS LS Microsoft Windows 2000 w/ SP4 x86 LS NS LS Microsoft Windows 2003 w/ SP1 x86 Supported Supported Supported Microsoft Windows 2003 w/ SP1 x64 Supported Supported Supported Microsoft Windows 2003 w/ SP1 IA64 Supported Supported Supported Microsoft Windows 2003 R2 w/ SP1 x86 Supported Supported Supported Microsoft Windows 2003 R2 w/ SP1 x64 Supported Supported Supported Microsoft Windows Longhorn Server x86 FS FS FS Microsoft Windows Longhorn Server x64 FS FS FS Microsoft Windows XP w/SP2 x86 Supported Supported Supported Microsoft Windows XP for x64 x64 Supported Supported Supported Microsoft Windows Vista Pro x86 FS FS FS Microsoft Windows Vista Pro x64 FS FS FS RedHat Enterprise Linux 4 Base x86 Supported Supported Supported RedHat Enterprise Linux 4 Base x64 Supported Supported Supported RedHat Enterprise Linux 4 U4 x86 Supported Supported Supported RedHat Enterprise Linux 4 U4 x64 Supported Supported Supported RedHat Enterprise Linux 5 Beta x86 FS FS FS RedHat Enterprise Linux 5 Beta x64 FS FS FS RedHat Fedora Core 4 x86 Supported Supported Supported RedHat Fedora Core 4 x64 Supported Supported Supported RedHat Fedora Core 5 x86 Supported Supported Supported RedHat Fedora Core 5 x64 Supported Supported Supported SuSE Enterprise Linux 9 w/SP3 x86 Supported Supported Supported SuSE Enterprise Linux 9 w/SP3 x64 Supported Supported Supported SuSE Enterprise Linux 10 x86 Supported Supported Supported SuSE Enterprise Linux 10 x64 Supported Supported Supported SuSE Professional 10 x86 Supported Supported Supported SuSE Professional 10 x64 Supported Supported Supported FreeBSD FreeBSD 6.1 x86 Supported NS Supported FreeBSD FreeBSD 6.1 x64 Supported NS Supported SCO OpenServer 5.0.7 x86 Supported NS Supported SCO UnixWare 7.1.4 x86 Supported NS Supported Sun Solaris 9 x86 LS NS LS Sun Solaris 9 SPARC LS NS LS Sun Solaris 10 x86 Supported Supported Supported Sun Solaris 10 x64 Supported Supported Supported Sun Solaris 10 SPARC Supported Supported Supported Apple Mac OS 10.3 PPC LS NS LS Apple Mac OS 10.4 PPC Supported NS Supported Novell NetWare 6.0 w/SP6 x86 LS NS LS Novell NetWare 6.5 w/SP5 x86 Supported NS Supported VMware ESX Server 3.0 x86 FS FS FS VMware ESX Server 3.0 x64 FS FS FS LS Legacy Support (not tested with currently released firmware package). FS Future Support (OS is targeted for future support). NS Not Supported (No host support available for test). Supported OS has been tested with the Promise VTrak systems and has been deemed compatible.

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3. Hard Disk Drive Compatibility
Nearline Storage Drives [SATA] Vendor Family Hitachi Deskstar T7K500 Maxtor MaXLine Pro 500 MaXLine III MaXLine Plus II Seagate Barracuda ES NL35.2 NL35.2 NL35.2 NL35.2 NL35.1 NL35.1 Western Digital Raptor Raptor Caviar RE2 Caviar RE2 Caviar RE Caviar RE Caviar RE Caviar RE Caviar RE
Model HDT725050VLA380 7H500F0 7V320F0 7Y250M0 ST3750640NS ST3500641NS ST3500641NS ST3400833NS ST3250642NS ST3400832NS ST3250823NS WD1500ADFD WD740GD WD5000YS WD4000YR WD2500SD WD2000SD WD1600YS WD1200SD WD2500YD
Capacity 500 GB 500 GB 320 GB 250 GB 750 GB 500 GB 500 GB 400 GB 250 GB 400 GB 250 GB 150 GB 74 GB 500 GB 400 GB 250 GB 200 GB 160 GB 120 GB 250 GB
Interface/Queue 3.0Gb/s - NCQ 3.0Gb/s - NCQ 3Gb/s - NCQ 1.5Gb/s 3.0Gb/s - NCQ 3.0Gb/s - NCQ 3.0Gb/s - NCQ 3Gb/s - NCQ 3Gb/s - NCQ 1.5Gb/s - NCQ 1.5Gb/s - NCQ 1.5Gb/s - NCQ 1.5Gb/s - TCQ 3Gb/s 1.5Gb/s - NCQ 1.5Gb/s 1.5Gb/s 3Gb/s 1.5Gb/s 3.0Gb/s - NCQ
Firmware Not Tested VA101650 YAR51EW0 3AEF 3AGE 3AAE 3AAE 3AAE 5.01 5.01 20.07P20 31.08F31 07.02E07 01.06A01 08.02D08 08.02D08 02001c03 08.02D08 Not Tested
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Desktop Storage Drives [SATA] Vendor Family Hitachi Deskstar 7K500 Deskstar T7K250 Deskstar 7K80 DeskStar 7K400 DeskStar 7K250 Deskstar 7K250 Maxtor DiamondMax 11 DiamondMax 10 DiamondMax 10 DiamondMax 10 DiamondMax 10 DiamondMax Plus 9 DiamondMax Plus 9 DiamondMax Plus 9 DiamondMax Plus 9 Seagate Barracuda 7200.10 Barracuda 7200.9 Barracuda 7200.9 Barracuda 7200.8 Barracuda 7200.7 NCQ Barracuda 7200.7 Barracuda 7200.7 Samsung SpinPoint T133 SpinPoint T133 SpinPoint P120 SpinPoint P80 SpinPoint P80 Western Caviar SE16 Digital Caviar SE16 Caviar SE16 Caviar SE Caviar SE Caviar SE Caviar SE
Model HDS725050KLA360 HDT722525DLA380 HDS728080PLA380 HDS724040KLSA80 HDS722525VLSA80 HDS722580VLSA80 6H500F0 6V250F0 6V200E0 6V160E0 6V080E0 6Y250M0 6Y200M0 6Y160M0 6Y080M0 ST3750640AS ST3500641AS ST3808110AS ST3400832AS ST3160828AS ST3200822AS ST380023AS HD400LJ HD300LJ SP2004C SP1614C SP0812C WD5000KS WD4000KD WD2500KS WD3200JD WD2500JD WD2000JD WD1600JD

Capacity 500 GB 250 GB 80 GB 400 GB 250 GB 80 GB 500 GB 250 GB 200 GB 160 GB 80 GB 250 GB 200 GB 160 GB 80 GB 750 GB 500 GB 80 GB 400 GB 160 GB 200 GB 80 GB 400 GB 300 GB 200 GB 160 GB 80 GB 500 GB 400 GB 250 GB 320 GB 250 GB 200 GB 160 GB
Interface/Queue 3.0Gb/s - NCQ 3Gb/s - NCQ 3Gb/s - NCQ 1.5Gb/s - TCQ 1.5Gb/s - TCQ 1.5Gb/s - TCQ 3.0Gb/s - NCQ 3Gb/s - NCQ 3Gb/s - NCQ 3Gb/s - NCQ 3Gb/s - NCQ 1.5Gb/s 1.5Gb/s 1.5Gb/s 1.5Gb/s 3Gb/s - NCQ 3Gb/s - NCQ 3Gb/s - NCQ 1.5Gb/s - NCQ 1.5Gb/s - NCQ 1.5Gb/s 1.5Gb/s 3Gb/s - NCQ 3Gb/s - NCQ 3Gb/s - NCQ 1.5Gb/s 1.5Gb/s 3.0Gb/s - NCQ 1.5Gb/s - NCQ 3Gb/s - NCQ 1.5Gb/s 1.5Gb/s 1.5Gb/s 1.5Gb/s
Firmware A10C K440A80A PF20A60A2NH6 KFAOA46A V36OA63A V320 H802W9MH VA101650 VA101650 VA101650 VA101650 YAR41BW0 YAR41BW0 YAR41BW0 YAR51BW0 3AAC 3AGE 3AAE 3.01 / 3.03 3.02 3.01 3.01 ZZ1002J 2T100-11 VM100-33 SW100-27 SU100-27 0805J08 0805J08 02.01C03 0805J08 02.05D02 08.02D08 08.02D08
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4. M500p/M300p/M200p [Ultra320 SCSI] Compatibility
4.1. SCSI Host Bus Adapters Note 1: Promise supports daisy-chaining up to 6 VTrak SCSI Enclosures. However, this is handled adequately with LSI Logic Ultra320 SCSI adapters but Adaptec Ultra320 adapters will only be able to support 3 enclosures running at Ultra320 speeds. Cascading more than 3 enclosures with Adaptec Ultra320 adapters will require the user to downgrade the negotiation to Ultra160. Note 2: The Adaptec Ultra320 embedded Windows and Linux drivers will cause many bus timeouts and external bus resets to the VTrak enclosure. These drivers MUST be updated to the latest driver versions in order for the device to work properly (See Appendix for the driver versions). Windows drivers have been verified to work. Please check the Adaptec web page for updated drivers Be aware, Windows will attempt to load the embedded driver whenever a hardware change is detected with the Adaptec Ultra320 adapter.

Applies to: Windows 2003 Server w.SP1 (x86/x64) Windows 2003 Server R2 (x86/x64) Windows XP Professional w/SP2 Windows XP Professional for x64 Linux Kernel 2.4 based distribution Linux Kernel 2.6 based distribution Note: Linux Kernel 2.4/2.6 based distribution has not been tested with the Adapted Ultra 320 series. Please see Adaptec site for drivers

Vendor Adaptec

ATTO LSI Logic
Model 29320ALP-R 29320A-R 39320A-R 29320LP-R 29320-R 39320D 39320D-R 39320-R 29160 29160LP 39160 PowerDomain 29160 ExpressPCI UL4D ExpressPCI UL4S LSI20320-R LSI21320-R LSI22320-R LSIU320 LSI22915A X6758A
Description 133MHz PCI-X to 1 VHDCI U320 with RAID 133MHz PCI-X to 1 HD U320 with RAID 133MHz PCI-X to 2 VHDCI U320 with RAID 133MHz PCI-X to 1 VHDCI U320 with RAID 133MHz PCI-X to 1 HD U320 with RAID 133MHz PCI-X to 2 VHDCI U320 133MHz PCI-X to 2 VHDCI U320 with RAID 133MHz PCI-X to 1 HD U320 with RAID 66MHz PCI to 1 HD U160 66MHz PCI to 1 VHDCI U160 66MHz PCI to 2 VHDCI U160 66MHz PCI to 1 HD U160 133MHz PCI-X to 2 VHDCI U320 133MHz PCI-X to 1 HD U320 133MHz PCI-X to 1 VHDCI U320 with RAID 133MHz PCI-X to 1 HD U320 with RAID 133MHz PCI-X to 2 VHDCI U320 with RAID 133MHz PCI-X to 1 HD U320 66MHz PCI to 2 VHDCI U160 133MHz PCI-X to 2 VHDCI U320
BIOS v4.30.0 v4.30.0 v4.30.0 v4.30.0 v4.30.0 v4.10.1 v4.30.0 v4.30.0 v3.10.0 v3.10.0 v3.10.0 v2.20 v2.20 v5.10.06 v5.10.06 v5.10.06 v5.07.03 v4.19.00 SUNPack

Firmware

v1.03.29.20 v1.03.29.20 v1.03.29.20 v1.03.27
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*In the descriptions above, the term RAID refers to RAID 0/1/10/1E.
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5. M500i/M300i/M200i [iSCSI] Compatibility
5.1. iSCSI Host Initiators
Vendor Adaptec Alacritech Model 7211C SES2001XT SES2002XT SEN2104ET NC370T NC340T PRO/1000 MT PRO/1000 PT SANblade QLA4010C SANblade QLA4010 SANblade QLA4050C SANblade QLA4052C Type iSCSI TOE iSCSI TOE iSCSI TOE TCP Offload TCP Offload TCP Offload TCP Offload TCP Offload iSCSI TOE iSCSI TOE iSCSI TOE iSCSI TOE BIOS B40 N/A N/A N/A N/A N/A N/A N/A v1.11 v1.11 v1.09 v1.09 Firmware B41 N/A N/A N/A N/A N/A N/A N/A v3.0.0.16 v3.0.0.16 v2.0.0.45 v2.0.0.45

HP Intel Qlogic

Software iSCSI Initiators: Microsoft iSCSI Initiator UNH iSCSI Initiator Cisco iSCSI Initiator 5.2. Ethernet Switches
Vendor Dell Model PowerConnect 5224 PowerConnect 2608 PowerConnect 6024 Catalyst 2970 TigerSwitch 10/100/1000 DGS-1016T GS524T BayStack 5510-24T MIL-S8000G MIL-S24000T
v2.02 Microsoft Windows 2003 Server v1.7.0 Linux 2.6 Kernel v4.02 Linux 2.6 Kernel

Port Count 8 24

Max Speed 1Gb 1Gb 1Gb 1Gb 1Gb 1Gb 1Gb 1Gb 1Gb 1Gb
Cisco SMC DLink Netgear Nortel Networks MilLan
Managed Yes No Yes Yes Yes Yes No Yes Yes No

Model HFBR-5720L BRC-JSP-21L0AA1 CIS-GLC-SX-MM SCP6586-GL-CN FTRJ8519P1WNL FTLF8524P2xNy FTRJ8524P2xNy CPD-221470-B21 TXN3111 TXN31115 MCD-IPSSFP-SX PL-XPL-VC-S23-12 SPLC-20-8-1-B
Type 2Gb Multi-mode 2Gb Multi-mode 2Gb Multi-mode 2Gb Multi-mode 2Gb Multi-mode 4Gb Multi-mode 4Gb Multi-mode 2Gb Multi-mode 2Gb Multi-mode 4Gb Multi-mode 2Gb Multi-mode 2Gb Multi-mode 2Gb Multi-mode Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
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Promise VTrak M500f

Qlogic SANbox 5600

Qlogic SANbox 5200

Qlogic SANbox 1400

Cisco MDS 9020

7. 3rd Party Application Compatibility
Software Package Veritas Corporation Backup Exec v10.0 Application Local Backup Platform Windows 2003 Windows 2003 RedHat EL 3.0 Veritas Corporation NetBackup v5.1 Network Backup RedHat EL 4.0 Solaris 9 SPARC Solaris 10 SPARC Windows 2003 Veritas Corporation Storage Foundation Suite v4.1 Volume Manager RedHat EL 3.0 RedHat EL 4.0 Windows 2003 Veritas Corporation Storage Foundation Suite v4.0 Volume Manager Network Backup Network Backup Local Backup RedHat EL 3.0 RedHat EL 4.0 Computer Associates BrightStor ARCserve Backup r11.1 Windows 2003 Windows 2003 BakBone Software Inc. NetVault v7.3 HP Open View Storage Virtual Replicator v4.1 RedHat EL 3.0 RedHat EL 4.0 Windows 2003 RedHat EL 3.0 Arkeia Corporation Network Backup v5.3.8 Network Backup RedHat EL 4.0 Solaris 9 SPARC Solaris 10 SPARC
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8. Appendix A Driver Support
Note 1: Promise SQA Lab testing is primarily performed with STORPORT drivers. In the event where a STORPORT driver is not available, then a SCSI MINIPORT driver is used. Note 2: Embedded Windows STORPORT.SYS driver needs to be updated to v5.2.3790.2723. (http://support.microsoft.com/kb/916048)
Vendor Adaptec Model 29320ALP-R 29320A-R 39320A-R 29320LP-R 29320-R Windows x86 v3.00S10* v3.00S10* v3.00S10* v3.00S10* v3.00S10* Windows x64 v3.00S10* v3.00S10* v3.00S10* v3.00S10* v3.00S10* Windows IA64 N/A N/A N/A Embedded Embedded Embedded Embedded Embedded Embedded Embedded Embedded N/A v3.0 v3.0 v1.20.17 v1.20.17 v1.20.17 v1.20.17 Embedded N/A Windows IA64 v2.18 v1.20a7 v1.20a7 v1.20a7 v1.20a7 v1.20a7 v1.20a7 v1.20a7 v1.20a7 v1.20a7 v1.21.08 v1.21.08 v1.21.08 v1.21.08 v1.21.08 N/A N/A v9.1.2.19 v9.1.2.19 v9.1.2.19 v9.1.2.19 v9.1.2.19 v9.1.2.19 v9.1.2.19 v9.1.2.19

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Model 7211C SES2001XT SES2002XT SEN2104ET NC370T NC340T PRO/1000 MT PRO/1000 PT SANblade QLA4010C SANblade QLA4010 SANblade QLA4050C SANblade QLA4052C
MacOS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Netware N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A

End of Report

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