ATT-1855CIB-d04.qxd

3/19/05

5:08 PM

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User Manual (Part 2)

Speakerphone/ Answering System 1855
with Caller ID & Call Waiting

R ID / MESSAG LLE ES CA

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For customer service or product information, visit our web site at

Please also read

Important Product Information
Enclosed in product package.

Table of contents

Getting Started
Quick reference guide.2 Parts checklist..3 Before you begin..4 Telephone installation..5 Wall mounting..6
www.telephones.att.com or call 1-800-222-3111.
Answering System Operation
Answering system operation..17 Day and time announcements.18 Outgoing announcements.19 Announce Only mode..20 Changing feature options..21 Message playback.22 Recording and playing memos.23 Message window displays..24 Remote access.25

Telephone Operation

Basic operation..8 Options during calls..9 Feature menu..10

Memory Dialing

One touch dialing..12 Speed dialing..12 Entering numbers.13

Appendix

Icons, tones & indicator lights.26 In case of difficulty..27 INDEX..29

Caller ID Log

How Caller ID works..14 To review Caller ID log..15 To dial a Caller ID entry.16
Copyright 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

5:09 PM

Quick reference guide
Answering system controls

Parts checklist

Memory dialing
Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

Telephone function keys

Telephone function keys (see pages 8-9)
REDIAL.Press to redial last number called. FLASH..During a call, press to receive an incoming call, if you subscribe to a Call Waiting service. VOLUME.Press to adjust volume of ringer or active call. MUTE..Press to silence microphone; press again to resume. SPEAKER.Press to turn speakerphone on or off (begin or end a call). Telephone handset

Handset cord Telephone

Answering system controls (see pages 17-24)
Power adapter Telephone line cord
Repeat message, record memo or change menu NC AN settings.

R LLE CA

SSAG ES
Skip to next message, record announcement or change menu settings.
Press to play or stop playing messages. Press and hold to play old messages. REMOVE.Press to delete message currently playing. ON/OFF.Press to turn answering system on or off. SETUP..Press to review, hold to change answering system options. CLOCK..Press to review, hold to set the day and time. Directory card
Memory dialing (see pages 12-13)
DISPLAY DIAL.Lift handset and press to dial number displayed on screen. PROG/MEM.Press to program or dial a number in Speed Dial memory. M1-M3..Press to program or dial a One Touch Dialing number.

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Before you begin
About Caller Identification Caller ID with Call Waiting features in this telephone let you see whos calling before you answer the phone, even when youre on another call.These features require services provided by your local telephone company. Contact your telephone service provider if: You have both Caller ID and Call Waiting, but as separate services (you may need combined service) You have only Caller ID service, or only Call Waiting service You dont subscribe to any Caller ID or Call Waiting services. You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.There may be fees for these services, and they may not be available in all areas. Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment. See Caller ID Operation, beginning on page 14, for more details about how these features work.

Telephone installation

Install the telephone as shown below. Choose a location where the phone is not exposed to excessive heat, cold, dust or moisture.
Plug line cord into telephone jack.
Plug power cord transformer into electrical outlet.

Route cord through slot.

AC 6V TEL LINE POWER
Plug coiled handset cord into jack on left side of telephone.
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 2223111.
Be sure to use an electrical outlet not controlled by a wall switch.

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Wall mounting
The telephone can be installed on any standard wall-phone outlet. Choose a location where the phone is not exposed to excessive heat, cold, dust or moisture.
Plug line cord into telephone, then wrap cord around posts as shown below. Leave a few inches free, enough to route wire under tabs and plug into the wall jack.

Line cord

Power cord
After cords are connected, press and slide down firmly so phone is held securely on outlet mounting pegs.
Press and pull to remove wall-mount bracket.
Turn bracket upside down. Plug power cord transformer into electrical outlet.

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Remove handset cradle tab, rotate and replace to hold handset securely in place when wall mounted.
Insert bracket tabs into lower notches.
Press down firmly to click in place.

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Telephone Operation Volume level

Basic operation

Making and answering calls To answer a call, lift the handset, or press SPEAKER to use the speakerphone. To make a call, lift the handset (or press SPEAKER), then dial a number. Replace the handset (or press SPEAKER) to hang up. Hands-free speakerphone calls To answer an incoming call, press SPEAKER. To make a call, press SPEAKER, then dial a number.When the handset is out of the cradle you can press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press SPEAKER again to hang up.

Options while on calls

To adjust listening volume Press the VOLUME buttons to adjust listening volume. There are eight volume levels for the speakerphone, and four levels for the handset. Each button press raises or lowers listening volume by one level. Call waiting If you have Call Waiting service, you will hear a beep if someone calls while you are already on a call. Press FLASH to put your current call on hold and take the new call.You can press FLASH at any time to switch back and forth between calls.
Light is on when phone is muted

REDIAL

Last number redial The most recently dialed number is displayed when you lift the handset or press SPEAKER. Press REDIAL to dial it again. To adjust ringer volume
Mute Press MUTE to silence the microphone during a call. You will be able to hear, but your caller will not be able to hear you until you press MUTE again to resume your conversation.

Volume level

ME M O

22 CALL

To adjust the ringing volume, press the VOLUME buttons while the phone is idle. Each button press raises or lowers the ringer volume by one level.You can turn the ringer off, or select one of seven volume levels.

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Telephone Operation Turn off answering system (red light off)

Feature menu

In the feature menu you can customize how the telephone works. Make sure the answering system is off (red light off), then press SET UP repeatedly until the feature you want is displayed. Press SKIP/REPEAT to change settings. Press SET UP again to accept the new setting and move to the next feature.

Language

WHICH LANGUAGE?
Press SKIP/REPEAT to select the language used in all menus and screen displays.You can choose English, Espanol or Francais. Home area code/Local area codes
Press SET UP to select feature. Press SKIP/REPEAT to change. Press SET UP to save.

Contrast

4 SET CONTRAST
Press SKIP/REPEAT to adjust screen contrast to maximize readability in different lighting conditions.There are five contrast levels (1-5). Call history Press SKIP/REPEAT to turn the Caller ID log on or off: All Calls: Each incoming call is logged. No Calls: No Caller ID information is kept. Repeated calls The Caller ID log notifies you when multiple calls are received from the same number. Press SKIP/REPEAT to turn this feature on or off: Combined: Only the most recent call from each number is kept. A REP icon is displayed if more than one call is received from the same number. Separate: Each call is logged, even if the same person calls more than once. Call waiting When on, the telephone displays and logs Caller ID information if you get a new incoming call while on an existing call. Press SKIP/REPEAT to turn this feature on or off.

HAC-HOME AREA CODE?

Caller ID numbers are not always displayed in the correct dialing format.To make callbacks easier, you can enter your home area code so that it is not included when a number is displayed or dialed. You can also enter up to 4 local area codes for areas nearby.When you receive a call from one of these areas, the local area code is automatically included when the number is displayed or dialed. Use the keypad to enter your home area code, then press SET UP to enter up to 4 other area codes if desired. When you dial a Caller ID entry: Calls from your designated home area code will be dialed out using 7 digits, without the area code (i.e., 555-1234) Calls from your designated local area codes will be dialed out using 10 digits, with the area code included (i.e., 818-555-1234).

LAC1-LOCaL AREA CODE

CALL HISTORY

REPEATED CALLS

cid-CALL WAIT

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555 1234

Memory capacity The telephone can store up to 12 numbers in memory locations for quick dialing. Each memory location can store a number up to 24 digits long. One touch dialing (M1-M3) To dial numbers stored in One Touch buttons, lift the handset (or press SPEAKER), then press a One Touch button (M1, M2, M3). Speed dialing (1-9) To dial numbers in Speed Dialing memory locations: 1 Lift the handset (or press SPEAKER). 2 Press PROG/MEM. 3 Press a digit to dial the location you want (1-9). Timeouts and error tones If you pause for too long while programming a memory location, the procedure will time out and you will have to begin again. If you store a number in a memory location that is already in use, the old number will be overwritten with the new number.
Memory Dialing Press PROG/MEM, then enter number

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ENTER NUMBER

Entering numbers

One touch dialing (M1-M3) To program One Touch buttons: 1 Press PROG/MEM. 2 Enter a telephone number (up to 24 digits), or import one by pressing REDIAL or REPEAT/MEMO. 3 Press PROG/MEM. 4 Press a One Touch button (M1, M2, M3). 5 Repeat steps 2-4 to program another button, or press REMOVE to save and exit. Speed dialing (1-9) To dial numbers in Speed Dialing memory locations: 1 Press PROG/MEM. 2 Enter a telephone number (up to 24 digits), or import one by pressing REDIAL or REPEAT/MEMO. 3 Press PROG/MEM. 4 Press a digit to select the location you want (1-9). 5 Repeat steps 2-4 to program another memory location, or press REMOVE to save and exit. Options while entering numbers Press SKIP to erase numbers if you make a mistake. Press REPEAT twice to enter a 3-second dialing pause. Press REMOVE to exit without saving the number. To change numbers To change a number, follow the steps above to enter another number in its place.

Press PROG/MEM, then press button (M1-M3) or enter location (1-9)

ENTER LOCATION?

STORED
Repeat to enter another number, or press REMOVE to exit.

Directory card

M1- Mom M2- Bill at work M3- School 1- John Smith 2- Betty Johnson 3- Pat Taylor 4- Chris Williams
Directory card The directory card provided with your telephone can be used to record names or numbers stored in memory locations.The back peels off to expose an adhesive surface so you can attach it to the underside of the handset if desired.

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Pat Williams

12:34 PM 10-23

How Caller ID works If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first or second ring. Information about the last 50 incoming calls is stored in your call log.You can review the call log to find out who has called, or return the call without dialing. If you answer a call before the information appears on the screen, it will not be saved in your call log.

1 12:34 PM 10-23

To review your call log
To review your Caller ID log Press REPEAT/MEMO to display the most recent call. Press SKIP/ANNC to scroll through the list of earlier calls, or press REPEAT/MEMO to scroll back to more recent calls. To return a call To call a number that is currently displayed, lift the handset (or press SPEAKER) then press DISPLAY DIAL. (See page 16 for important dialing options.)

cHRIS THOMPSON

2 12:08 PM 10-23
Light on: New call(s) received

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22 CALLs

Old (viewed) calls

New (unviewed) calls
To copy an entry into memory To copy any displayed number into memory, press PROG/MEM until Enter Location? is displayed, then enter a memory location number (1-9). To delete entries Press REMOVE to delete the displayed entry from your Caller ID log. Press and hold REMOVE to delete all entries.
New call (unviewed) Repeat call (see page 10)

Time/date of call

NEW REP No:
Call number (1 to 50) Callers number

Callers name

1 12:34 PM10-23

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To dial a call log entry
To call a number that is currently displayed, lift the handset (or press SPEAKER) then press DISPLAY DIAL. Dialing options Caller ID numbers may appear with an area code that may not be required for local calls. If the number displayed is not in the correct format, you can change how it is dialed. While the number is displayed, press SET UP, then press ANNC to see various dialing options (with or without area code, with or without preceding 1). When the option you want is displayed, lift the handset (or press SPEAKER) then press DISPLAY DIAL.

Message counter

Message capacity The answering system can record up to 99 messages, depending on how long each message is. Individual messages can be up to 3 minutes long, but total maximum recording time is 19 minutes. Messages will remain available for replay until you delete them.
Number of messages recorded (or, during playback, message number currently playing).
Press to repeat message; hold while listening to slow down playback (see page 22). Press and hold to record memo (see page 23). Press to start or stop message playback (see page 22).
Press to skip message; hold while listening to speed up playback (see page 22). Press and hold record outgoing announcement (see page 19).
Press to turn answering system on or off.
Press to delete message (see page 22). Press to hear feature options. Hold to change options (see page 21).
Press to hear day/time. Hold to set day/time (see page 18).
NOTE: The answering system must be on to review or change any settings.

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Day and time announcements
To set day and time Before playing each message, the answering system announces the day and time the message was received.

N AN C

Outgoing announcements
The outgoing announcement is what callers hear when calls are answered by the answering system. The phone is pre-programmed to answer calls with Hello. Please leave a message after the tone. You can use this announcement, or replace it with a recording of your own voice. To record your outgoing announcement Press and hold SKIP/ANNC. Begin speaking when A appears in the message window.To stop recording, release the button.The message just recorded will be played back. Speak facing the telephone from about 9 inches away. You can record an announcement up to 3 minutes long. Announcements less than 3 seconds long will not be recorded. To review your outgoing announcement Press PROG/MEM, then SKIP/ANNC to hear the currently used outgoing announcement. To delete your outgoing announcement Press PROG/MEM, then SKIP/ANNC to hear the currently used outgoing announcement. Press REMOVE during playback to delete your announcement. When your announcement is deleted, calls will be answered with the pre-programmed announcement described above.

Sunday

SKIP/REPEAT
Before using the answering system, you should follow the steps at left to set the day and time, so messages are dated correctly. To begin, press and hold the CLOCK button for 1 second. The system uses voice prompts to guide you. Each time you press SKIP, the day, hour, minute or year advances by one. Each time you press REPEAT, the day, hour, minute or year is reduced by one.When you hear the correct setting, press CLOCK to move to the next setting. To check day and time You can press CLOCK at any time to hear the current day and time without changing it.

Press and hold SKIP/ANNC. Begin speaking when A appears in message window. Release button to stop recording.

Monday

Press until correct day is spoken.

Speak into microphone.

Press until correct hour is spoken.

Microphone

Press until correct minute is spoken.
Press until correct year is spoken.

Monday, 1 pm, 2005

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AO (Announce Only) stops flashing after an announcement is recorded.

Announce Only mode

In Announce Only mode, callers hear an announcement but cannot leave messages.This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date. To turn Announce Only on or off Press and hold SET UP until you hear Selected announcement is A. Then press SKIP/REPEAT until you hear the option you want: A: Callers hear current outgoing announcement and can leave messages. Announce Only: Callers hear current outgoing announcement and cannot leave messages. Press PLAY/STOP to save your selection and exit, or press SET UP again to change other features (see page 21). To record your outgoing announcement After turning on the Announce Only feature, follow the procedure on page 19 to record your announcement. If you do not record an announcement, incoming calls will be answered after 10 rings, but callers will hear no announcement and will not be able to leave a message.

Changing feature options

When the answering system is on, you can customize how the system operates. Press and hold SET UP to begin, then press repeatedly to hear each feature. Press SKIP/REPEAT to change the setting of any feature. Feature options
System announces: (Default settings underlined)
SET UP Press and hold for 1 second to enter feature menu.

SET UP

Selected announcement is A
SET UP Press until desired feature is heard (see list at right).

Feature description: A: Callers can leave messages. Announce Only: Callers cannot leave messages (see page 19). Choose number of rings before the system answers a call (2 to 7). There are two tollsaver options: 2/4 (2 rings if new messages, 4 otherwise) and 4/6 (4 rings if new messages, 6 otherwise). When on, the telephone beeps every 10 seconds when you have new messages. Follow prompts to enter a 3-digit number (must be between 500 and 999). A special tone alerts you when callers enter this code (must be 500-999). When on, you will hear your outgoing announcement as callers hear it. When on, you will hear Caller ID number spoken when a call is received. When on, you will hear callers phone number spoken before message playback. When on, the telephone will accept calls from callers with blocked Caller ID. When on, you can hear callers as they leave messages. Press SKIP/REPEAT to hear and select one of four different ringing styles.
Selected announcement is. Options: A / Announce Only Number of rings is. Options: 2-7 / 24 / 46 (default 4)

Announce Only

SKIP/REPEAT Press until desired selection is heard.

PLAY/STOP

SET UP Press to set selection and move to next menu option.
Message alert is. Options: On / Off Remote access code is. Options: 500-999 / (default 500) Priority call code is. Options: 500-999 / (default 999) Announcement monitor is. Options: On / Off Number announce is. Options: On / Off Store number is. Options: On / Off Accept blocked calls is. Options: On / Off Call screening is. Options: On / Off Selected ring is. Options: Ring style 1-4
PLAY/STOP Press to set selection and exit menu.
What is Priority Call Code? If a caller enters your Priority Call Code while your announcement is playing, youll be alerted with a special tone so you can answer the call. The code is pre-set to 999. See steps at right to change it.

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Answering System Operation Number of messages (or, during playback, message number currently playing).

Message playback

Press PLAY/STOP to hear only new (unheard) messages. Press and hold PLAY/STOP to hear all messages. If you have new messages waiting, you will hear only the new messages (oldest first). Announcements Before each message, you will hear the day and time it was received. After the last message, you will hear End of messages. If the system has less than 5 minutes of recording time left, you will hear time remaining. Options during playback Press VOLUME button to adjust speaker volume. Press SKIP to skip to next message (or hold down to speed up message playback). Press REPEAT to repeat message currently playing. Press twice to hear previous message. (Hold down to slow down message playback). Press REMOVE to delete message being played back. Press PLAY/STOP to stop playback. To delete all messages To delete all messages, press and hold REMOVE while the phone is idle (not during a call, or during message playback).

Recording and playing memos
Memos are messages you record yourself.They are saved, played back and deleted exactly like incoming messages.You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system. To record a memo Follow the steps at left to record a memo. Elapsed time (in seconds) is shown in the message window as you record.You can record a memo up to 3 minutes long. Memos less than 1 second long will not be recorded. To play back a memo Press PLAY/STOP to hear messages and memos (see page 22 for other options).
Press and hold REPEAT/MEMO, then begin speaking. Elapsed time is shown in message window. Press PLAY/STOP to stop recording.
Press PLAY/STOP to begin or end message playback.
Message playback begins. See options at right.

Message playback ends.

NOTE: If F is flashing in the message window, memory is full. You will have to delete some messages before new ones can be received.
NOTE: If you have new (unheard) messages, the Delete All feature will not work.

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Message window

Message window displays

The message window usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this window. Message window displays
A 3-digit security code is required to access your answering system from any touch-tone phone.This code is 500 by default; see page 21 to change it.

Remote access

Play messages
Press 1 to hear all messages. Press 2 to hear only new messages. Press to repeat current message.

0 1-99

Dial your telephone number from any touch-tone phone. When system answers, enter your 3-digit Remote Access Code (500 unless you have changed it).

Repeat message

No messages waiting. Number of messages/memos, or message currently playing (see page 22). Current Remote Access Code while setting (see page 21).

Skip message

Press to skip to next message.
0-7 / 1-8 0-59 (counting) F (flashing) CL (flashing) AO --- (flashing) -||-(on) (off)
Current ringer volume/listening volume level while adjusting. Elapsed time while recording a memo (see page 23) or announcement (see page 19). Memory is full. Messages must be deleted before new messages can be received. Clock needs to be set (see page 18). Announce Only mode is on. If flashing, no announcement has been recorded (see page 19). System is answering a call, or being accessed remotely. System is being programmed or initialized. Displayed for 1 second when any answering system setting is turned on or off.

Press to stop any operation (stop playback, stop recording). Press 3 to delete message during playback. Press 33 to delete all messages. Press to review current outgoing announcement. Press * 7, wait for beep, then begin speaking. Press 5 to stop recording and hear playback of new announcement. Press #, wait for beep, then begin speaking. Press 5 to stop recording.
Enter remote commands (see list at right). Hang up to end call and save all undeleted messages.

Delete message

Review announcement

Record announcement

*7to begin recording 5to stop recording

Record memo

#to begin recording 5to stop recording

Turn system on

If off, system will answer after 10 rings. Enter your access code, then press to turn on. Press 8 to hear current day & time. Press # 8 to change day & time. Press to hear current status of all answering system settings. Press to hang up answering system.
Review/set day & time

8 / #8 9

Review settings

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Icons, tones & indicator lights

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 2223111.
Telephone does not work at all
Make sure the AC adapter is plugged into an outlet not controlled by a wall switch. Make sure the line cord is plugged firmly into the telephone and the modular jack (see page 5).

Status icons

Ringer is off (see page 8).

NEW REP No. ERR MSG# CL

New call received (see page 14). Repeat call from same number (see page 14). Call number (see page 14). Error (current operation has been unsuccessful; try again). Message number (see page 17). If flashing, set answering system clock (see page 18).

Telephone does not ring

Make sure the ringer is on (see page 8). Make sure the telephone line cord and AC adapter are plugged in properly (see page 5). You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

Alert tones

Beep (1 quick beep) Beep-Beep-Beep-Beep-Beep (5 quick beeps) Beep-Beep-Beep (3 quick beeps, repeated) Confirmation tone (procedure completed). Error tone (current operation has been unsuccessful; try again). Priority call alert (caller has entered priority call code; see page 21).
If you hear noise or interference during a call
Appliances plugged into the same circuit as the telephone can cause interference. Try moving the appliance or telephone to another outlet. Disconnect the telephone from the modular jack and connect another telephone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

Indicator lights

NEW CALL On when new call(s) received since Caller ID log last reviewed.
ANSWERING SYSTEM On: Answering system is on. Off: Answering system is off. Flashing: New message(s) received MUTE On when microphone is muted.
SPEAKER On when speakerphone is in use.

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Incomplete messages
If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 3 minutes. If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call. If the systems memory becomes full during a message, the system stops recording and disconnects the call. Increase speaker volume.
A AC adapter, 5, 7 Access code, 25 Alert tones, 26 Answering calls, 8 Answering system, 17 announce only, 20 delete messages, 22 feature options, 21 outgoing announcement, 19 memos, 23 play messages, 22, 25 remote access, 25 C Call logs, 14 Caller ID, 14 delete entries, 15 dial entries, 16 Call screening, 21 Call waiting, 4, 9 D Day/time, 18 Delete Call Log entries, 15 Dialing, manual dialing, 8 memory dialing, 12 E Ending calls, 8 Error tones, 26 F Flash (switchhook flash), 9 I Incoming call log, 14 Incoming calls, answering, 8 Incoming messages, 17 Indicator lights, 25 L Last number redial, 8
Difficulty hearing messages
M Making calls, 8 Memos, 23 Menus, 2, 10-11, 21 Message alert, 21 Messages, 17-25 Microphone, 19, 23 Missed calls, 14 Mute, 9 N Number of rings before answer, 21 O On/off button, 17 Outgoing announcement, 19 P Playback (messages), 22 Problems, 27 Q Quick reference guide, 2 R Receiving calls, 8 Redial, 8 Repeat, 22 Ring tone options, 21 Ringer volume, 8 S Skip, 22 Sounds & alerts, 26 Speakerphone, 8 T Time, 14, 18 Tones, 26 Troubleshooting, 27 V Volume controls, 8, 9
System does not Make sure that the answering system is on. answer after If Toll Saver is activated, the number of rings changes when you have correct number new messages waiting (see page 21). of rings
In some cases, the system may be affected by the ringing system used by the local telephone company. If the memory is full or the system is off, the system will answer after 10 rings. You need to reset the answering system clock (see page 18).
CL flashes in message window
System does not respond to remote commands
Make sure to enter your Remote Access Code correctly (see page 25). Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code. There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly. When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the telephone. Make sure there is no background noise (TV, music, etc.) while you are recording. Record your outgoing announcement from a remote telephone (see page 25).

Announcement message is not clear

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www.telephones.att.com
Copyright 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1.4 AT&T 03/08/05.

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Telephone installation
Install the telephone as shown below. Choose a location where the phone is not exposed to excessive heat, cold, dust or moisture.
Plug line cord into telephone jack.
Plug power cord transformer into electrical outlet.

Route cord through slot.

AC 6V TEL LINE POWER
Plug coiled handset cord into jack on left side of telephone.
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 2223111.
Be sure to use an electrical outlet not controlled by a wall switch.

5:37 PM

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Wall mounting

The telephone can be installed on any standard wall-phone outlet. Choose a location where the phone is not exposed to excessive heat, cold, dust or moisture.
Press and pull to remove wall-mount bracket.
Turn bracket upside down.
Insert bracket tabs into lower notches.
Press down firmly to click in place.

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Plug line cord into telephone, then wrap cord around posts as shown below. Leave a few inches free, enough to route wire under tabs and plug into the wall jack.

Line cord

Power cord
After cords are connected, press and slide down firmly so phone is held securely on outlet mounting pegs.

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Remove handset cradle tab, rotate and replace to hold handset securely in place when wall mounted.

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Basic operation
Making and answering calls To answer a call, lift the handset, or press SPEAKER to use the speakerphone. To make a call, lift the handset (or press SPEAKER), then dial a number. Replace the handset (or press SPEAKER) to hang up. Hands-free speakerphone calls To answer an incoming call, press SPEAKER. To make a call, press SPEAKER, then dial a number. When the handset is out of the cradle you can press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press SPEAKER again to hang up.

REDIAL

Last number redial The most recently dialed number is displayed when you lift the handset or press SPEAKER. Press REDIAL to dial it again. To adjust ringer volume

Volume level

22 CALL 4 NEW
To adjust the ringing volume, press the VOLUME buttons while the phone is idle. Each button press raises or lowers the ringer volume by one level. You can turn the ringer off, or select one of seven volume levels.

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Telephone Operation Volume level

Options while on calls

To adjust listening volume Press the VOLUME buttons to adjust listening volume. There are eight volume levels for the speakerphone, and four levels for the handset. Each button press raises or lowers listening volume by one level. Call waiting If you have Call Waiting service, you will hear a beep if someone calls while you are already on a call. Press FLASH to put your current call on hold and take the new call. You can press FLASH at any time to switch back and forth between calls.

Light is on when phone is muted
Mute Press MUTE to silence the microphone during a call. You will be able to hear, but your caller will not be able to hear you until you press MUTE again to resume your conversation.

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Telephone Operation Turn off answering system (red light off)

Feature menu

In the feature menu you can customize how the telephone works. Make sure the answering system is off (red light off), then press SET UP repeatedly until the feature you want is displayed. Press SKIP/REPEAT to change settings. Press SET UP again to accept the new setting and move to the next feature.
Press SET UP to select feature. Press SKIP/REPEAT to change. Press SET UP to save.

Contrast

4 SET CONTRAST
Press SKIP/REPEAT to adjust screen contrast to maximize readability in different lighting conditions.There are five contrast levels (1-5). Call history Press SKIP/REPEAT to turn the Caller ID log on or off: All Calls: Each incoming call is logged. No Calls: No Caller ID information is kept. Repeated calls The Caller ID log notifies you when multiple calls are received from the same number. Press SKIP/REPEAT to turn this feature on or off: Combined: Only the most recent call from each number is kept. A REP icon is displayed if more than one call is received from the same number. Separate: Each call is logged, even if the same person calls more than once. Call waiting When on, the telephone displays and logs Caller ID information if you get a new incoming call while on an existing call. Press SKIP/REPEAT to turn this feature on or off.

CALL HISTORY

REPEATED CALLS

cid-CALL WAIT

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Language

WHICH LANGUAGE?
Press SKIP/REPEAT to select the language used in all menus and screen displays.You can choose English, Espanol or Francais. Home area code/Local area codes

HAC-HOME AREA CODE?

Caller ID numbers are not always displayed in the correct dialing format.To make callbacks easier, you can enter your home area code so that it is not included when a number is displayed or dialed. You can also enter up to 4 local area codes for areas nearby. When you receive a call from one of these areas, the local area code is automatically included when the number is displayed or dialed. Use the keypad to enter your home area code, then press SET UP to enter up to 4 other area codes if desired. When you dial a Caller ID entry: Calls from your designated home area code will be dialed out using 7 digits, without the area code (i.e., 555-1234) Calls from your designated local area codes will be dialed out using 10 digits, with the area code included (i.e., 818-555-1234).

LAC1-LOCaL AREA CODE

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R ID / MESSAG LLE ES

555 1234
Memory capacity The telephone can store up to 12 numbers in memory locations for quick dialing. Each memory location can store a number up to 24 digits long. One touch dialing (M1-M3) To dial numbers stored in One Touch buttons, lift the handset (or press SPEAKER), then press a One Touch button (M1, M2, M3). Speed dialing (1-9)
To dial numbers in Speed Dialing memory locations: 1 Lift the handset (or press SPEAKER). 2 Press PROG/MEM. 3 Press a digit to dial the location you want (1-9). Directory card The directory card provided with your telephone can be used to record names or numbers stored in memory locations.The back peels off to expose an adhesive surface so you can attach it to the underside of the handset if desired.
NOTE: If you pause for too long while programming a memory location, the procedure will time out and you will have to begin again.

Directory card

M1- Mom M2- Bill at work M3- School 1- John Smith 2- Betty Johnson 3- Pat Taylor 4- Chris Williams
NOTE: If you store a number in a memory location that is already in use, the old number will be overwritten with the new number.

5:38 PM

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Memory Dialing Press PROG/MEM, then enter number

ENTER NUMBER

Entering numbers
One touch dialing (M1-M3) To program One Touch buttons: 1 Press PROG/MEM. 2 Enter a telephone number (up to 24 digits), or import one by pressing REDIAL or REPEAT/MEMO. 3 Press PROG/MEM. 4 Press a One Touch button (M1, M2, M3). 5 Repeat steps 2-4 to program another button, or press REMOVE to save and exit. Speed dialing (1-9) To program Speed Dialing memory locations: 1 Press PROG/MEM. 2 Enter a telephone number (up to 24 digits), or import one by pressing REDIAL or REPEAT/MEMO. 3 Press PROG/MEM. 4 Press a digit to select the location you want (1-9). 5 Repeat steps 2-4 to program another memory location, or press REMOVE to save and exit. Options while entering numbers Press SKIP to erase numbers if you make a mistake. Press REPEAT twice to enter a 3-second dialing pause. Press REMOVE to exit without saving the number. To change numbers To change a number, follow the steps above to enter another number in its place.
Press PROG/MEM, then press button (M1-M3) or enter location (1-9)

ENTER LOCATION?

STORED
Repeat to enter another number, or press REMOVE to exit.

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12:34 PM 10-23

Pat Williams

How Caller ID works If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first or second ring. Information about the last 50 incoming calls is stored in your call log. You can review the call log to find out who has called, or return the call without dialing. If you answer a call before the information appears on the screen, it will not be saved in your call log.
Light on: New call(s) received

22 CALLs

Total calls

New (unviewed) calls

New call (unviewed) Repeat call (see page 10)

Time/date of call

NEW REP No:

1 12:34 PM10-23

Call number (1 to 50) Callers number

Callers name

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1 12:34 PM 10-23

To review your call log
To review your Caller ID log Press REPEAT/MEMO to display the most recent call. Press SKIP/ANNC repeatedly to scroll through the list of earlier calls, or press REPEAT/MEMO to scroll back to more recent calls. To return a call To dial a number that is currently displayed, press DISPLAY DIAL and then lift the handset (or press SPEAKER) (See page 16 for important dialing options.) If you forget to lift the handset or press SPEAKER the display will remind you to do so by displaying "LIFT RECEIVER". To copy an entry into memory

2 12:08 PM 10-23

cHRIS THOMPSON
To copy any displayed number (see page 16 for important dialing options) into memory, press PROG /MEM. The name and time will be removed, and the telephone number will remain in the display. Press PROG/MEM again. ENTER LOCATION? will appear in the display. Enter a memory location number (1-9). To delete entries Press REMOVE to delete the displayed entry from your Caller ID log. Press and hold REMOVE to delete all entries, then press REMOVE again to confirm.

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To dial a call log entry
To call a number that is currently displayed, press DISPLAY DIAL, then lift the handset (or press SPEAKER). Dialing options
Note: You can also remove the area code or add a preceding "1" before programming a number into memory by pressing SETUP once, and ANNC repeatedly, until you see the correct option.

Caller ID numbers may appear with an area code that may not be required for local calls. If the number displayed is not in the correct format, you can change how it is dialed. While the number is displayed, press SET UP, then press ANNC repeatedly to see various dialing options (with or without area code, with or without preceding 1). When the option you want is displayed, press DISPLAY DIAL and then lift the handset (or press SPEAKER).

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Message counter Number of messages recorded (or, during playback, message number currently playing).
Message capacity The answering system can record up to 99 messages, depending on how long each message is. Individual messages can be up to 3 minutes long, but total maximum recording time is 19 minutes. Messages will remain available for replay until you delete them.
Press to repeat message; hold while listening to slow down playback (see page 22). Press and hold to record memo (see page 23). Press to start or stop message playback (see page 22).
Press to skip message; hold while listening to speed up playback (see page 22). Press and hold record outgoing announcement (see page 19).
Press to turn answering system on or off.
Press to delete message (see page 22). Press to hear feature options. Hold to change options (see page 21).
Press to hear day/time. Hold to set day/time (see page 18).
NOTE: The answering system must be on to review or change settings.

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Day and time announcements
To set day and time Before playing each message, the answering system announces the day and time the message was received.

Sunday

SKIP/REPEAT
Before using the answering system, you should follow the steps at left to set the day and time, so messages are dated correctly. To begin, press and hold the CLOCK button for 2 seconds. The system uses voice prompts to guide you. Each time you press SKIP, the day, hour, minute or year advances by one. Each time you press REPEAT, the day, hour, minute or year is reduced by one.When you hear the correct setting, press CLOCK to move to the next setting. To check day and time You can press CLOCK at any time to hear the current day and time without changing it.

Monday

Press until correct day is spoken.
Press until correct hour is spoken.
Press until correct minute is spoken.
Press until correct year is spoken.

Monday, 1 pm, 2005

5:39 PM

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Outgoing announcements
The outgoing announcement is what callers hear when calls are answered by the answering system. The phone is pre-programmed to answer calls with Hello. Please leave a message after the tone. You can use this announcement, or replace it with a recording of your own voice. To record your outgoing announcement Press and hold SKIP/ANNC. Begin speaking when A appears in the message window.To stop recording, release the button.The message just recorded will be played back. Speak facing the telephone from about 9 inches away. You can record an announcement up to 3 minutes long. Announcements less than 3 seconds long will not be recorded. To review your outgoing announcement
Press and hold SKIP/ANNC. Begin speaking when A appears in message window. Release button to stop recording.

Speak into microphone.

Microphone
Press PROG/MEM, then SKIP/ANNC to hear the currently used outgoing announcement. To delete your outgoing announcement Press PROG/MEM, then SKIP/ANNC to hear the currently used outgoing announcement. Press REMOVE during playback to delete your announcement. When your announcement is deleted, calls will be answered with the pre-programmed announcement described above.

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AO (Announce Only) stops flashing after an announcement is recorded.

Announce Only mode

In Announce Only mode, callers hear an announcement but cannot leave messages.This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date. To turn Announce Only on or off Press and hold SET UP until you hear Selected announcement is A Then press SKIP/REPEAT until you hear the option you want: A: Callers hear current outgoing announcement and can leave messages. Announce Only: Callers hear current outgoing announcement and cannot leave messages. Press PLAY/STOP to save your selection and exit, or press SET UP again to change other features (see page 21). To record your outgoing announcement After turning on the Announce Only feature, follow the procedure on page 19 to record your announcement.

SET UP Press and hold for 1 second to enter feature menu.
Selected announcement is A

Announce Only

PLAY/STOP
If you do not record an announcement, incoming calls will be answered after 10 rings, but callers will hear No Announcement and will not be able to leave a message.

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Changing feature options
When the answering system is on, you can customize how the system operates. Press and hold SET UP to begin, then press repeatedly to hear each feature. Press SKIP/REPEAT to change the setting of any feature. Feature options
System announces: (Default settings underlined)
SET UP Press until desired feature is heard (see list at right).
Feature description: A: Callers can leave messages. Announce Only: Callers cannot leave messages (see page 19). Choose number of rings before the system answers a call (2 to 7). There are two tollsaver options: 2/4 (2 rings if new messages, 4 otherwise) and 4/6 (4 rings if new messages, 6 otherwise). When on, the telephone beeps every 15 seconds when you have new messages. Follow prompts to enter a 3-digit number (must be between 500 and 999). A special tone alerts you when callers enter this code (must be 500-999). When on, you will hear your outgoing announcement as callers hear it. When on, you will hear Caller ID number spoken when a call is received. When on, you will hear callers phone number spoken before message playback. When on, the telephone will accept calls from callers with blocked Caller ID. When on, you can hear callers as they leave messages. Press SKIP/REPEAT to hear and select one of four different ringing styles.
Selected announcement is. Options: A / Announce Only Number of rings is. Options: 2-7 / 24 / 46 (default 4)
SKIP/REPEAT Press until desired selection is heard.
SET UP Press to set selection and move to next menu option.
Message alert is. Options: On / Off Remote access code is. Options: 500-999 / (default 500) Priority call code is. Options: 500-999 / (default 999) Announcement monitor is. Options: On / Off Number announce is. Options: On / Off Store number is. Options: On / Off Accept blocked calls is. Options: On / Off Call screening is. Options: On / Off Selected ring is. Options: Ring style 1-4
PLAY/STOP Press to set selection and exit menu.
What is Priority Call Code? If a caller enters your Priority Call Code while your announcement is playing, youll be alerted with a special tone so you can answer the call. The code is pre-set to 999. See steps at right to change it.

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Answering System Operation Number of messages (or, during playback, message number currently playing).

Message playback

Press PLAY/STOP to hear only new (unheard) messages. Press and hold PLAY/STOP to hear all messages. If you have new messages waiting, you will hear only the new messages (oldest first). Announcements Before each message, you will hear the day and time it was received. After the last message, you will hear End of messages. If the system has less than 5 minutes of recording time left, you will hear time remaining. Options during playback Press VOLUME button to adjust speaker volume. Press SKIP to skip to next message (or hold down to speed up message playback). Press REPEAT to repeat message currently playing. Press twice to hear previous message. (Hold down to slow down message playback). Press REMOVE to delete message being played back. Press PLAY/STOP to stop playback. To delete all messages To delete all messages, press and hold REMOVE while the phone is idle (not during a call, or during message playback).

Press PLAY/STOP to begin or end message playback.
Message playback begins. See options at right.

Message playback ends.

NOTE: If F is flashing in the message window, memory is full. You will have to delete some messages before new ones can be received.
NOTE: If you have new (unheard) messages, the Delete All feature will not work.

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Recording and playing memos
Memos are messages you record yourself.They are saved, played back and deleted exactly like incoming messages.You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system. To record a memo Follow the steps at left to record a memo. Elapsed time (in seconds) is shown in the message window as you record.You can record a memo up to 3 minutes long.
Press and hold REPEAT/MEMO, then begin speaking. Elapsed time is shown in message window. Press PLAY/STOP to stop recording.
To play back a memo Press PLAY/STOP to hear messages and memos (see page 22 for other options).

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Message window

Message window displays

The message window usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this window. Message window displays

0 1-99

No messages waiting. Number of messages/memos, or message currently playing (see page 22). Current Remote Access Code while setting (see page 21).
0-7 / 1-8 0-59 (counting) F (flashing) CL (flashing) AO --- (flashing) -||-(on) FS (off)
Current ringer volume/listening volume level while adjusting. Elapsed time while recording a memo (see page 23) or announcement (see page 19). Memory is full. Messages must be deleted before new messages can be received. Clock needs to be set (see page 18). Announce Only mode is on. If flashing, no announcement has been recorded (see page 19). System is answering a call, or being accessed remotely. System is being programmed or initialized. Displayed for 1 second when any answering system setting is turned on or off. Displayed during feature setting review.

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A 3-digit security code is required to access your answering system from any touch-tone phone.This code is 500 by default; see page 21 to change it.
Remote access Remote access to hear all messages. Press 1 Play messages Press 2 to hear only new messages. 1/2

Repeat or go back

Dial your telephone number from any touch-tone phone. When system answers, enter your 3-digit Remote Access Code (500 unless you have changed it).

Skip message

Press to repeat current message. Press 4 twice (4 4) to hear previous message. Press to skip to next message.
Press to stop any operation (stop playback, stop recording). Press 3 to delete message during playback. Press 33 to delete all messages. Press to review current outgoing announcement. Press * 7, wait for beep, then begin speaking. Press 5 to stop recording and hear playback of new announcement. Press #, wait for beep, then begin speaking. Press 5 to stop recording.
Enter remote commands (see list at right). Hang up to end call and save all undeleted messages.

Delete message

Review announcement

Record announcement

*7to begin recording 5to stop recording
The system uses voice prompts to help you set the day, hour and minute, and year.
1 Press * 8. You will hear the current day, and, "to change, press 6 or 4." Press 4 repeatedly to advance or press 6 repeatedly to reduce the value of the setting. When you hear the correct value for the day, (or hour, or minute, or year,) press 8 to move to the next time setting. Repeat steps 2 and 3 to change each time setting. When finished, the system will announce the new day, hour, minute, and year.

Record memo

#to begin recording 5to stop recording

Turn system on

If off, system will answer after 10 rings. Enter your access code, then press 0 to turn on.

Turn system off

Review/set day & time

8 / *8

Press 8 to hear current day & time. Press * 8 to change day & time. Follow the steps at left to set the day and time.

Review settings

Press to hear current status of all answering system settings. Press to hang up answering system.

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Icons, tones & indicator lights

NEW REP No: ERR

Status icons
Ringer is off (see page 8).

NEW REP No. ERR MSG# CL

New call received (see page 14). Repeat call from same number (see page 14). Call number (see page 14). Error (current operation has been unsuccessful; try again). Message number (see page 17). If flashing, set answering system clock (see page 18).

Alert tones

Beep (1 quick beep) Beep-Beep-Beep-Beep-Beep (5 quick beeps) Beep-Beep-Beep (3 quick beeps, repeated) Confirmation tone (procedure completed). Error tone (current operation has been unsuccessful; try again). Priority call alert (caller has entered priority call code; see page 21).

Indicator lights

NEW CALL On when new call(s) received since Caller ID log last reviewed.
ANSWERING SYSTEM On: Answering system is on. Off: Answering system is off. Flashing: New message(s) received MUTE On when microphone is muted.
SPEAKER On when speakerphone is in use.

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In case of difficulty
If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 2223111.
Telephone does not work at all
Make sure the AC adapter is plugged into an outlet not controlled by a wall switch. Make sure the line cord is plugged firmly into the telephone and the modular jack (see page 5).

Telephone does not ring

Make sure the ringer is on (see page 8). Make sure the telephone line cord and AC adapter are plugged in properly (see page 5). You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.
If you hear noise or interference during a call
Appliances plugged into the same circuit as the telephone can cause interference. Try moving the appliance or telephone to another outlet. Disconnect the telephone from the modular jack and connect another telephone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Incomplete messages
If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 3 minutes. If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call. If the systems memory becomes full during a message, the system stops recording and disconnects the call. Increase speaker volume.
Difficulty hearing messages
System does not Make sure that the answering system is on. answer after If Toll Saver is activated, the number of rings changes when you have correct number new messages waiting (see page 21). of rings

In some cases, the system may be affected by the ringing system used by the local telephone company. If the memory is full or the system is off, the system will answer after 10 rings. You need to reset the answering system clock (see page 18).
CL flashes in message window
System does not respond to remote commands
Make sure to enter your Remote Access Code correctly (see page 25). Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code. There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly. When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the telephone. Make sure there is no background noise (TV, music, etc.) while you are recording. Record your outgoing announcement from a remote telephone (see page 25).
Announcement message is not clear

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A AC adapter, 5, 7 Access code, 25 Alert tones, 26 Answering calls, 8 Answering system, 17 announce only, 20 delete messages, 22 feature options, 21 outgoing announcement, 19 memos, 23 play messages, 22, 25 remote access, 25 C Call logs, 14 Caller ID, 14 delete entries, 15 dial entries, 16 Call screening, 21 Call waiting, 4, 9 D Day/time, 18 Delete Call Log entries, 15 Dialing, manual dialing, 8 memory dialing, 12 E Ending calls, 8 Error tones, 26 F Flash (switchhook flash), 9 I Incoming call log, 14 Incoming calls, answering, 8 Incoming messages, 17 Indicator lights, 26 L Last number redial, 8
M Making calls, 8 Memos, 23 Menus, 2, 10-11, 21 Message alert, 21 Messages, 17-25 Microphone, 19, 23 Missed calls, 14 Mute, 9 N Number of rings before answer, 21 O On/off button, 17 Outgoing announcement, 19 P Priority Call, 21 Playback (messages), 22 Problems, 27 Q Quick reference guide, 2 R Receiving calls, 8 Redial, 8 Repeat, 22 Ring tone options, 21 Ringer volume, 8 S Skip, 22 Sounds & alerts, 26 Speakerphone, 8 T Time, 14, 18 Tones, 26 Troubleshooting, 27 V Volume controls, 8, 9

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Copyright 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 07/23/05.