Hands-free Speakerphone with LCD Display

User guide

AUDIOLINE TEL35

INSTALLATION

FUNCTIONS

SHIFT RINGER OFF LO HIGH

REDIAL SPEAKER

STORE RECALL

Wall mount clip LCD Display Time and Set buttons Memory buttons Shift button Store button Recall button Mute button Pause button Redial button
Speaker LED Speaker button Dial buttons, 0-9, *, # Microphone Volume Control Ringer Switch (Off/Low/High)

VOLUME

ASSEMBLY INSTRUCTIONS PARTS LIST
1 - TEL35 Telephone 1 - Telephone Handset 1 - Line cord

BATTERY

Two AAA 1.5V batteries (not supplied) must be fitted before connection to the telephone network. This will ensure full function of the LCD display and memory retention in the event of the telephone being disconnected from the Network. # Remove screw from battery compartment on base. # Insert batteries, observing correct polarity. # Replace cover and retaining screw. # The clock will commence at 12-00-00 (see page 6 for setting the current time). NOTE: 1. Always disconnect the telephone from the line when replacing batteries. 2. Dispose of used batteries safely and never in a fire. 3. The batteries should be replaced when the display intensity becomes significantly reduced.

GETTING CONNECTED

# Insert the telephone plug into a telephone socket. # The majority of modern digital exchanges are now Tone dialling and consequently this telephone has been pre-set to Tone dialling. If you experience any problems contact your Network Operator.

THE TELEPHONE

MAKING & RECEIVING CALLS
Handset Operation # Lift handset and wait for Dial Tone (the Call Timer commences counting from 0-00). # Dial the telephone number (the Display shows number dialled and after 10 seconds call time commences counting). # To terminate the call replace the handset. Hands-free Operation # Press the [SPEAKER] button (the red LED light will illuminate). # Dial the telephone number. # When the called party answers, speak clearly in the direction of the microphone at the front of the telephone. # To terminate the call press [SPEAKER] button (the LED light will go off). # It is possible to receive a call in the hands-free mode, simply press [SPEAKER] button when the phone rings. Switching from Hands-free to Handset use # Lift the handset. # Hands-free mode will be automatically disabled. # Replace the handset to terminate the call. Switching from Handset to Hands-free Simply, press and hold the [SPEAKER] button and then replace the handset.
MEMORY STORAGE & DIALLING
Your 18 most frequently used numbers (up to 16 digits) can be stored in the memory. 9 at one touch access and 9 at two touch access. Memory Storage - one touch access # Lift handset or press [SPEAKER] button. # Press and release [STORE] button. # Enter the telephone number. # Press and release memory location button. # Replace handset or press [SPEAKER] button. Memory storage - two touch access # Lift handset or press [SPEAKER] button. # Press and release [STORE] button. # Enter the telephone number. # Press and release [SHIFT] button. # Press and release [MEMORY] location button. # Replace handset or press [SPEAKER] button.
NOTE: If you are storing successive numbers you must always replace the handset before entering the next number for storage. Make a note of the name of the owner of the telephone number and its location on the memory index pad.

DIALLING USING MEMORY

One Touch Access # Lift handset or press [SPEAKER] button. # Press the appropriate memory location button. Two Touch Access # Lift handset or press [SPEAKER] button. # Press and release [SHIFT] button. # Press the appropriate memory location button.

CHAIN DIALLING

Telephone numbers stored in different memory locations can be dialled one after another by simply pressing the appropriate buttons. This feature is useful when accessing electronic banking facilities, where the banks telephone number, your account and pin number are stored in different memory locations.

LAST NUMBER REDIAL

If the number you called is busy or if you want to call the previous number again, simply; P Lift the handset and wait for Dial Tone. P Press the [REDIAL] button (item 10 on the diagram on page 1). The phone will call the last number you dialled.

LCD DISPLAY

Your Audioline TEL35 has a multi-function LCD (Liquid Crystal Display) which indicates: The current time The number you are dialling The duration of both incoming and outgoing calls Setting the current time 12 Hour Clock P denotes PM, A denotes AM WHAT YOU DO Press set button Press [TIME] button until the correct hour is displayed Press [SET] button Press [TIME] button until the correct minute(s) is displayed Press [SET] button The clock will commence counting The minute(s) digits will flash WHAT YOU SEE The hour digit(s) will flash
If you wish to talk privately without your caller overhearing, press and hold the [MUTE] button. To resume your conversation with your caller, release the [MUTE] button.

RECALL

The [RECALL] button can be used to access additional PABX facilities. The Audioline TEL35 is pre-set to 100ms Time Break Recall for Australia and 600ms for New Zealand.
For some Network services such as home banking or PABX use, it may be necessary to insert a pause between digits. Use the [PAUSE] button to enter a 3 second pause. 6

SPEAKER VOLUME CONTROL

When using the telephone in the hands-free mode the volume level of the speaker may be adjusted by using the control on the right handside of the telephone (item 15 on the diagram on page 1)

RINGER CONTROL

To adjust the ringing volume of the telephone, move the switch on the right hand side to either Off-Low-High (item 16 on the diagram on page 1).
ADDITIONAL NETWORK SERVICES
Optional services such as call waiting, call foward etc,. Can be accessed via the Recall button. A subsription may apply. For further information contact your Network Operator.

WALL MOUNTING

The Audioline TEL35 can be wall mounted with an optional bracket (part no. TWB223 not supplied). When the telephone is wall mounted the handset wall mount clip must be rotated 180 degrees (item 1 on the diagram on page 1).

OTHER INFORMATION

WARNING
It is recommended that you disconnect your telephone during a thunderstorm as you can get a shock from your telephone (and other electrical appliances). We recommend you follow these simple precautions during a thunderstorm: # Do not use your telephone unless the call is urgent. # If you must use your telephone, make the call as brief as possible and keep clear of electrical equipment and metal fixtures. # Do not stand in bare feet on uncovered concrete floors. # Do not touch brick or concrete walls. NOTE: Do not install your telephone in damp or high humidity locations, such as a laundry or bathroom. If any damage is caused by such elements it is not covered by the manufacturers warranty.

CLEANING

The casing should be cleaned by wiping with a damp cloth. # Do not use abrasives, solvents or spray polish that may enter through holes in the earpiece and mouthpiece and cause damage. # Do not place the telephone in direct sunlight or use in extreme humidity. # Clean the display with a soft dry cloth. Do not push on the display, it can be damaged.
The REN (Ringer Equivalance Number) is of significance only if you wish to connect more than 1 telephone to your telephone line. Your telephone line has a maximum REN capacity of 3. Your Audioline TEL35 has a REN of 1, thus it is feasible to connect 2 more telephones of a value of 1 to your system. You should not exceed a value of 3 on the complete system, otherwise the volume of the ringer in any phone will decrease and one telephone may not ring at all.

GUARANTEE

If you believe your Audioline TEL35 is malfunctioning, please refer to the relevant section and/or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully. The Audioline TEL35 is guaranteed for a period of 12 months from the date of purchase. In the unlikely event of a fault during this period, please contact our Helpline for assistance. If the product is then found to be faulty you will be asked to return it directly to DORO with a copy of the purchase receipt. DORO Australia Pty Ltd PO Box 6760 Baulkham Hills BC NSW 2153 Australia Helpline (02) Fax: (02) 8853-8489 Email: doro@doro.com.au NOTE: The guarantee does not extend to damage caused by misuse, negligence, excessive voltage, faults on the telephone line or lightning. This guarantee in no way affects your statutory rights. DORO is the trademark of DORO AB.

SYSTEM ADMINISTRATION AND SPECIAL FEATURES GUIDE

DCS 400si

DIGITAL COMMUNICATIONS SYSTEM

April 1999

TABLE OF CONTENTS
ABOUT THIS BOOK... 1 SPECIAL FEATURES
System Ring Plans... 2 Manual Ring Plan Change... 2 Temporary Ring Plan Override... 2 Calling The System Operator.. 2 Operator Recalls... 3 Executive Barge-in... 3 Walking Class of Service.. 4 In/Out of Group.... 4 Direct Inward System Access (DISA)... 5 DISA Security... 5 Forced Account Codes... 6 Authorization Codes... 6 Using the Tie Line... 7 Alarm Sensor Operation... 7
SYSTEM ADMINISTRATOR PROGRAMMING
Customer Level Access... 9 Change Feature Passcode... 9 Set Date and Time Display.. 10 Reset Station Passcodes to Default.. 11 Program Station Names... 1213 Program Trunk Names... 14 Program Station Group Names... 15 Program System Speed Dial Numbers.. 1617 Program System Speed Dial Names.. 18 Program Personal Speed Dial Numbers for Other Stations. 1920 Program Personal Speed Dial Names for Other Stations.. 2122 Create Programmed Station Messages.. 23 Set Alarm/Appointment Reminder with Message.. 2425 Managing Key Assignments.. 2627 Programming Account Codes... 28 Station Timers.... 29 Adding Names to the Translation Table.. 3031 Holiday... 32 Customer Set Relocation... 3334
SYSTEM MAINTENANCE ALARMS. 35
CALLER ID AND ANI SPECIAL FEATURES
Abandon Call List... 8 Caller ID/ANI on SMDR... 8 Number to Name Translation.. 8

ABOUT THIS BOOK

This book contains instructions for special features that every telephone user may not need to know. The owner can decide who the system administrator will be and who will have access to these features. Station users can be trained on only the items that apply to them. This procedure will help control costs and telephone abuse.
Several of the features listed in this book are specific to the system operator or attendant position. You can have more than one operator or set your system up to be used without an operator.
The designated system administrator can access specific programs and modify some functions to better manage the DCS 400si office telephone system. Instructions are detailed and easy to follow. When assistance is needed, contact your installation and service company.

SPECIAL FEATURES

SYSTEM RING PLANS
Your system is designed to have a maximum of six different Ring Plans. Each ring plan can be programmed to allow different lines to ring different ring plans to ring different station and/or station groups. Examples of why different ring plans are required can include normal day operation, night operation, using different operators during different lunch shifts and Saturday or evening hours of operation. While the system is in a ring plan, each station will be limited to its individual Ring Plan class of service dialing restrictions. You can place the system in one of any six of these ring plans at any time. Ring Plans are available on an individual tenant basis and may be set automatically or manually. Automatic Ring Plans have an individual start time and will remain in that mode until the beginning of the next defined ring plan. If no automatic timer is set, you must change ring plans manually. Any of these ring plans can be switched from one plan to another at any time by manually pressing a ring plan button. There are two ways to override the automatic ring plans; one is a temporary override until the next programmed start time, and the other is a permanent override until manually changed.

CALLING THE SYSTEM OPERATOR
Any station that dials 0 will ring its assigned operator. (If tenant service is used, each tenant may have a different operator or operator group.) Calls to the system or tenant operator are easily identified because the CALL key will have a fast flashing red light. Station users will never receive a busy signal when they dial 0 or the operator group number. The calls will continue ringing in queue until answered.

OPERATOR RECALLS

Transferred calls that go unanswered will recall to the station that originated the transfer. Should the station that originated the transfer not answer the recall, the call will be sent to the operator as a transfer recall. A call left on hold will recall the station that put it on hold. If the hold recall is unanswered at the station that originated the hold, the call is sent to the operator. Both types of recalls will ring and have a slow flashing amber light on the LINE key or CALL key.

EXECUTIVE BARGE-IN

If you want to break into another conversation, you must be allowed to barge-in and the other station or trunk must not be secure. Dial the desired extension or trunk number and listen for the busy signal. Press the BARGE-IN button and begin speaking after the tone. Hang up when you are finished. The system can be set for one of the three following barge-in options: No barge-in allowed Barge-in with intrusion tone Barge-in without intrusion tone (service observing) When the second or third option is selected the barger will take priority over the line. This means unless you (barger) hang up first, the station or line you barged into will still be connected to you when the station you barged into hangs up. When the third option is selected, the station that barges-in can monitor the conversation and no warning tone or display will be sent to the station being monitored. The handset transmitter and keyset microphone are disabled. The party that originated the barge-in may join the conversation by pressing the MUTE button on the keyset. Your service company must program these options for you.

MANUAL RING PLAN CHANGE

Press the RTO button plus the ring plan passcode (four digits) and the ring plan (1-6) you wish to set. The system will override all the automatic time tables and will remain in the set ring plan until manually changed. To manually change or cancel the ring plan time override and return ring plan operation to the system clock: press the RTO plus the ring plan passcode (four digits) and a 0 to cancel the ring plan time override and return to normal operation.

TEMPORARY RING PLAN CHANGE
Press the RP button plus the ring plan passcode (four digits) and the ring plan (1-6) you wish to set. The system will remain in that ring plan until the next automatic start time for the next ring plan goes into effect. NOTE: This button may also be assigned an extender of one of the six ring plans. Example: An RP button is given an extender of 3 (RP3) and the operation of this button is a push on/push off type of operation with the system always returning to ring plan 1 when the key is turned off. When the system is operating in ring plan 3, the RP3 button will light steady red, and when off the light will also turn off.

WARNING

Barge-in without tone may violate state or federal laws concerning the right to privacy. Samsung Telecommunications America is in no way responsible for the possible misuse of this feature.
DIRECT INWARD SYSTEM ACCESS (DISA)
From outside of the office, selected individuals can call into the DCS 400si system on special DISA line(s). A security code must be entered to gain access. Once these individuals are in the system, they can make outside calls using the office lines or call stations within the system. Individuals who will use DISA must have their stations assigned for DISA access and must change their station passcodes. The default passcode 1234 cannot be used. Call in on the DISA line from any phone with tone dialing. You will hear DCS dial tone. Dial your security code (your extension number plus your station passcode). If you are allowed access, you will receive DCS dial tone. Dial any line access code, receive outside dial tone and then dial a telephone number OR dial any extension number to call a station in the system. To make another call, press , receive dial tone and dial another number. Press # and hang up when finished.

WALKING CLASS OF SERVICE

You can change a restricted stations class of service to the same class as your station, allowing you to make calls or use features that would otherwise be restricted from that station. Lift the handset or press the SPK or the MONITOR key. Dial 59 and then your extension number. Dial your station passcode and receive internal dial tone. Dial an access code and then the telephone numberORuse the desired feature as usual. Hang up. The station will be returned to its restricted status. NOTE: The default station passcode 1234 cannot be used.

AUTHORIZATION CODES

Authorization codes are used to validate a station user and give permission to make a call. These four digit authorization codes can be either forced or optional, but if used, are always verified from a system list of 250 entries. Each authorization code has an associated class of service. When the code is entered, the class of service is changed to that of the authorization code.

ALARM SENSOR OPERATION

Your system may be equipped with an alarm sensor. When this sensor is activated, the designated display stations will ring and display a related message.The alarm will ring for a programmable time before cancelling the ringing; however, the alarm display will remain until the alarm is cleared. This message is programmable. To clear the alarm: Lift the handset and dial 57. Enter the alarm clear passcode (obtain from your service company). Replace the handset.
USING AUTHORIZATION CODES
After going off-hook, the station user must dial followed by a four digit authorization code. If you enter a correct code, you will hear confirmation tone and then receive DCS dial tone and you can make an outside call in the usual manner. The station then follows the dialing class for that authorization code. If you enter an incorrect code, the station returns error tone. This code may or may not print on SMDR reports depending on SMDR programming.
NOTE: The Caller ID features below require optional software and/or hardware. Please ask your installation and service company for details.
CALLER ID SPECIAL FEATURES

INVESTIGATE

Investigate allows selected stations with a special class of service to investigate any call in progress. If CID information is available for an incoming call, you will know to whom this station user is speaking. For outgoing calls, you can see the number that was dialed. After investigating, you may barge-in on the conversation, disconnect the call or hang up your phone to end the investigation. At your keyset, press the INVESTIGATE key. Enter your station passcode. (Default passcodes cannot be used.) Enter the station number to be investigated. You can now press BARGE to barge-in on the conversation. OR You can press NND to view more information about the call. OR You can press DROP to disconnect the call. NOTES: 1. If the call is an outgoing call, the NND key will not appear. 2. This feature requires optional software and/or hardware. Please ask your installation and service company for details.

ABANDON CALL LIST (100)

The system has a system-wide abandoned calls list that stores CID information for the last 100 calls that rang but were not answered and were accompanied with valid CID information. Calls with CID information consisting of OUT OF AREA, PAYPHONE or PRIVATE will not be stored in the list. The abandoned calls list is accessed using the system administrators passcode. When reviewing this list, you are provided options to CLEAR the entry or DIAL the number. You can use the NND key to toggle between the CID name, CID number and the date and time the call came in. The system must be using LCR to dial numbers from the abandoned calls list. To view the list of abandoned incoming calls for which CID information has been received: Dial 64 and dial the system administrator passcode. Scroll through the entries using the VOL keys.

CALLER ID/ANI ON SMDR

The Station Message Detail Records (SMDR) report can be set to include the CID name and number or ANI (Automatic Number Identification) number for incoming calls. This format expands the printout to 113 characters. You must use a wide carriage printer or an 80 column printer set to the condensed print option. NOTE: ANI service does not provide name. Use CID/ANI translations to provide ANI name.

TEAR HERE

This feature may violate state or federal laws concerning the right to privacy. Samsung Telecommunications America is in no way responsible for the possible misuse of this feature.
NUMBER TO NAME TRANSLATION (1500)
The system provides a translation table of 1500 entries for use in areas that do not provide name and number (sometimes called deluxe) Caller ID or when ANI is received. When the CID or ANI number is received, the table is searched. When a match is found, the system will display the corresponding name from the table. This will allow users in areas that do not support deluxe Caller ID or have only ANI service to provide names for regular callers.
NOTE: This information is NOT repeated in this user guide.

CUSTOMER LEVEL ACCESS

Before any customer programs can be accessed, you must first open system programming using the passcode you have been assigned. You must use an LCD 12B or LCD 24B keyset. Should it become necessary to change this passcode, see your service company. While on-hook, press TRSF and then dial 200. Your display shows [ENABLE CUS. PROG. PASSCODE]. Dial the four digit passcode. The display shows [ENABLE CUS. PROG. DISABLE]. Dial 1 to enable. The display shows [ENABLE CUS. PROG - ENABLE]. Press TRSF. The keyset returns to its idle condition. Press TRSF and then dial the three digit program code you want to access. Follow the instructions for that program. NOTE: You must begin programming within 30 seconds. Once you are in programming, any delay of more than 30 seconds between key strokes will cause the system to automatically close programming.
CHANGING FEATURE PASSCODE
You can change individual feature passcodes. This program is used to change the passcodes for several features. These features are the following: RING PLAN SERVICE, DISA ALARM, ALARM CLEAR, and AA RECORD. Note: Each passcode is four digits long. Each digit can be 0 to 9. PROGRAM KEYS UP & DOWN - Select the extension number. HOLD - Press to reset the passcode to default settings. Open customer programming and follow the instructions below. ACTION 1. Press TRSF and then dial 202 Display shows 2. Use the UP and DOWN keys to scroll through the different options and press the right soft keys. DISPLAY CHANGE PASSCODE RING PLAN: 0000 CHANGE PASSCODE DISA ALARM:5678

3. Press HOLD to reset the passcode
CHANGE PASSCODE RING PLAN: 0000
RESET STATION PASSCODES TO DEFAULT
Individual keyset users can set or change their own individual passcodes. These passcodes are used to lock and unlock keysets, override toll restriction and access the DISA feature. At times, it may be necessary for the system administrator to reset a stations passcode to default 1234. This program cannot be used to display passcodes, only to reset them.
4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
SET DATE AND TIME DISPLAY
Should it ever become necessary to correct the date and time displayed on all of the keysets, do so as soon as you notice that they are incorrect. Automatic Operating Mode will not work correctly and SMDR records will be of no value when the date and time are not correct. The display format is the following: W (Day of the week): Enter 0 for Sunday and 6 for Saturday. MM (Month): Enter 01 for January and 12 for December. DD (Day of the month): Enter a number in the range of 0131. YY (Year): Enter the last two digits of the year. HH (Hours): Use the 24 hour clock and enter a number in the range of 0024. MM (Minutes): Enter a number in the range of 0059. Failure to enter the time using the 24 hour clock will cause the date to change at 12:00 P.M. Open customer programming and follow the instructions below.
PROGRAM KEYS UP & DOWN - Select the extension number. HOLD - Press to reset the passcode. Open customer programming and follow the instructions below.
ACTION 1. Press TRSF and then dial 101 Display shows 2. Dial the station number OR use the UP and DOWN keys to scroll through the keyset numbers and press the right soft key to move the cursor right 3. Press HOLD to reset the passcode
DISPLAY [201] PASSCODE PASSCODE: [205] PASSCODE PASSCODE:
ACTION 1. Press TRSF and then dial 505 Display shows 2. Enter the new time and date using the above format 3. Verify the time and date and reenter them if necessary 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
DISPLAY OLD:6010184:0047 NEW:WMMDDYY:HHMM OLD:6010184:0047 NEW:3020994:1445 OLD:3020994:1445 NEW:WMMDDYY:HHMM
[205] PASSCODE PASSCODE : 1234
4. Press the right soft key to return to step 2 OR press TRSF to store and exit programming OR press SPK to store and advance to the next program

Each individual station user can program his/her own names but in cases where it is impractical or for single line telephone users, this program allows a system administrator to view or change any stations speed dial names. The station speed dial codes are 0049. Each station begins with ten numbers (0009) and can be assigned more in blocks of ten up to a maximum of fifty numbers.
[205] SPEED DIAL SPDBLK NOT EXIST

[205] SPEED DIAL 05: _

PROGRAM KEYS UP & DOWN - Used to scroll through extension numbers and speed dial bins. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next program. HOLD - Used to clear previous entry. ANS/RLS - Used to select ALL.
[205] SPEED DIAL 05 : 9-4264100_
ACTION 1. Press TRSF and then dial 106 Display shows 2. Dial the station number (e.g., 205) OR press UP or DOWN to select the station and press the right soft key to move the cursor 3. If the selected station has no speed dial bins, this display will be shown and a new station may be selected 4. Dial the speed dial location (e.g., 05) OR use UP or DOWN to scroll through the location numbers and use the right soft key to move the cursor OR press the left soft key to return to step 2 above
DISPLAY [201] SPEED NAME 00: [205] SPEED NAME 00:
DEFAULT DATA: NO SPEED DIAL NUMBERS PROGRAMMED

[205] SPEED NAME 01:_

5. Enter the name using the procedure in Program Station Names and press the right soft key to return to step 2 OR press the left soft key to return to step 3 6. Press the F key to access Program Personal Speed Dial Numbers for Other Stations OR press TRSF to store and exit programming OR press SPK to store and advance to the next program
[205] SPEED NAME 01:SAM SMITH
CREATE PROGRAMMED STATION MESSAGES
The programmed station message feature lets you set a message at your phone to notify users with Display Phones that you may be out of town. This way, when Display Phone users call their display will show OUT OF TOWN and they will know why you do not answer. DCS 400si system stores 30 messages for you to choose from, numbered from 01-30. Messages 26-30 are special in that you can add a date or time mark to end the message with. For example, the message will display Return at XXXXX so other people will know when to reach you. PROGRAM KEYS UP & DOWN - Select the message number. KEYPAD - Used to enter characters. HOLD - Press to clear entry. Open customer programming and follow the instructions below.

[205] KEY EXTEND 18:DS

[205] KEY EXTEND 18:DS207
Boss/Secretary. (14) Direct Pickup.. (Extension or station group number) Direct Station.. (Any extension number) Call Forwarding. (07) Group Pick-Up.. (0120) In/Out of Group. (Any group number you are part of) Meet Me Page.. (09, ) Page.. (09, ) Park (orbits). (09) Ring Plan.. (16), HOLD for none Speed Dialing. (0049, 500999) Programmed Messages. (0130) Directory.. PERS (1), SYS (2) or STN (3) Voice Mail Transfer. Voice Mail Group (501549) Station Group. 500 or 5000 through 549 or 5049
PROGRAM KEYS UP & DOWN - Select the extension number. KEYPAD - Used to enter extender codes. HOLD - Used to clear the displayed data. Open customer programming and follow the instructions below. ACTION 1. Press TRSF and then dial 107 Display shows the first station 2. Dial the station number (e.g., 205) OR use UP or DOWN to scroll through the station numbers and press the right soft key to move the cursor 26 DISPLAY [201] KEY EXTEND 01:CALL1 [205] KEY EXTEND 01:CALL1
PROGRAMMING ACCOUNT CODES
This program is used to add or change account code entries. PROGRAM KEYS KEYPAD - Used to enter the account code (allowable digits 09). UP & DOWN - Used to select entry number. FLASH & TRSF - Used to view and change only the used entries. SPK/RLS - Used to clear data. Open customer programming and follow the instructions below.

STATION TIMERS

Each station can have an individual Forward No Answer, DTMF Duration, and a First Digit Delay timer to accommodate station users with different individual work habits. NO ANS FWD is the time a call will ring at a station before forwarding to the programmed destination. DTMF DUR is the duration of the DTMF digits sent to a voice mail port. F-DGT DELY is the time the system will wait after the voice mail answers before sending DTMF digits. When adjusting this timer, make sure that the Forward No Answer timer value is not greater than the transfer recall timer. The ranges for these timers are Forward No Answer timer is 000-250 seconds, DTMF Duration is 0100ms-9900ms, and the First Digit Delay is 0100ms-9900ms. Open customer programming and follow the instructions below.
ACTION 1. Press TRSF and then dial 708 Display shows 2. Dial the account code entry (e.g., 005) OR press UP or DOWN to select the entry number and press the right soft key to move the cursor 3. Enter the account code via the dial pad, e.g., 1234 (maximum of 12 digits) and press the right soft key to move the cursor back to step 2 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program

DISPLAY ACCOUNT CODE (001) ACCOUNT CODE (005)
PROGRAM KEYS KEYPAD - Used to set timer values. UP & DOWN - Used to select extension number. SPK/RLS - Save data and advance to next program.
ACTION ACCOUNT CODE (005)123456789012 1. Press TRSF and then dial 502 Display shows 2. Dial the station number (e.g., 205) OR press UP or DOWN key to select the station and press the right soft key OR press ANS/RLS to select all stations and press the right soft key 3. Press UP or DOWN key to select the station timer and press the right soft key 4. Enter the new value via the dial pad, e.g., 0300 and the system will return to step 2 5. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
DISPLAY [201] NO ANS FWD 010 SEC [205] NO ANS FWD 010 SEC OR [ALL] NO ANS FWD 010 SEC [205] DTMF DUR. 0100 MS [205] DTMF DUR. 0100 MS0300
ADDING NAMES TO THE TRANSLATION TABLE
This program allows the system administrator or technician to associate a CID or ANI number received from the Central Office with a name programmed in this translation table. If there is no match between a received number and a name in this table, [no CID name] or [no ANI name] will be displayed. The translation table consists of 1500 entries with each entry comprised of a ten digit telephone number and a 16 digit name. Names are written using the keypad. Each press of a key will select a character. Pressing the next key will move the cursor to the next position. For example, if the directory name is SAM SMITH, press the number 7 three times to get the letter S. Now press the number 2 once to get the letter A. Continue selecting characters from the table below to complete your message. NOTE: When the character you want appears on the same dial pad key as the previous character, press the VOL UP key to move the cursor to the right. COUNT DIAL 0 DIAL 1 DIAL 2 DIAL 3 DIAL 4 DIAL 5 DIAL 6 DIAL 7 DIAL 8 DIAL 9 DIAL 1 Q space A D G J M P T W : 2 Z ? B E H K N R U X = 3. , C F I L O S V Y [ 4 ) ! @ # $ % ^ & ( ] 9
PROGRAM KEYS UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next MMC. HOLD - Used to clear previous entry. ACTION 1. Press TRSF and then dial 728 Display shows first entry 2. Dial entry number (e.g., 0005) OR use UP and DOWN to scroll through entries and press right soft key to select entry 3. Enter telephone number and press right soft key to advance to name entry OR enter telephone number and press left soft key to return to step 2 above 4. Enter associated name as described above and press right or left soft key to return to step 2 above OR press SPK to save and advance to next MMC OR press TRSF to save and exit programming DISPLAY TRANSLATION:(0001) DIGIT: TRANSLATION:(0005) DIGIT:_

TRANSLATION:(0005) DIGIT:3054264100
TRANSLATION:(0005) SAMSUNG TELECOM

DEFAULT DATA: NONE

Open customer programming and follow the instructions below.

HOLIDAY

This program provides the ability to set as many as 20 different holidays. Each holiday will override the System Operating Mode for that particular date with a programmed ring plan. PROGRAM KEYS UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. HOLD - Used to clear an entry.

CUSTOMER SET RELOCATION

This program is used to swap information associated with two stations. All assignments such as trunk ring, station group, station COS, station speed dial etc. will follow this program. 12 button keysets and 24 button keysets can be exchanged. Basic 7 button keysets can be exchanged with Basic 7 button key sets. Single line stations numbers can be exchanged. If incompatible set types are selected the DCS system will provide an ERROR: NO MATCH message. 12 button and 24 button key assignments should be taken in consideration when relocating these type of sets. The table below shows which phones can be switched with each other. NOTE: In order to use this program it must first be activated by a technician. Please see your installing company to have this done if you wish to use this program. CUSTOMER SET RELOCATION ALLOW TABLE
S/L S/L 7 B TN B SC 12 L CD 12 B SC 24 L CD 24 AOM Y ES NO NO NO NO NO NO NO 7 B TN B SC 12 L CD 12 B SC 24 L CD 24 NO Y ES NO NO NO NO NO NO NO NO Y ES Y ES Y ES Y ES NO NO NO NO Y ES Y ES Y ES Y ES NO NO NO NO Y ES Y ES Y ES Y ES NO NO NO NO Y ES Y ES Y ES Y ES NO NO AOM NO NO NO NO NO NO Y ES NO 64 B M NO NO NO NO NO NO NO Y ES
ACTION 1. Press TRSF and then dial 512 Display shows 2. Press the right soft key to move the cursor to bottom half of display 3. Enter the desired ring plan (e.g., 0-6) Display will return to STEP 1 4. Press UP or DOWN to change display to holiday assignment 5. Press the right soft key to move the cursor to bottom half of display 6. Enter a desired holiday date (e.g., 1225) 7. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
DISPLAY RING PLAN FOLLOW1 RING PLAN FOLLOW1 RING PLAN FOLLOW4 ASSIGN HOLIDAY 01: ASSIGN HOLIDAY 01: ASSIGN HOLIDAY 01: ASSIGN HOLIDAY 01:1225

64 B M

PROGRAM KEYS UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next program. HOLD - Used to clear previous entry. ANS/RLS - Used to select ALL.
ACTION 1. Press TRSF 315 Display shows 2. Enter first station number (e.g., 202) Press RIGHT soft key to move cursor 3. Enter second station number (e.g., 210) Press RIGHT soft key to enter data 4. Display will return to STEP 1 Go to STEP 2 OR press TRSF to store and exit programming.
DISPLAY SET RELOCATION EXT _ EXT SET RELOCATION EXT 202 EXT _ SET RELOCATION EXT 202 EXT 210 SET RELOCATION EXT _ EXT
SYSTEM MAINTENANCE ALARMS
The DCS 400si is provided with software that self-checks for any failures. If a failure does occur in the DCS 400si software or hardware, a fault error will be generated and buffered to an alarm report. During an alarm state every phone with an assigned SYSTEM ALARM button will ring and cause the SYSTEM ALARM button to flash amber. A phone with a display should be used so that the alarm information can be viewed. When an alarm occurs, the user can press the SYSTEM ALARM button to view and scroll through the alarms. This will silence the audible part of the alarm, but the SYSTEM ALARM button will continue to flash until your Service Company views and clears the alarms in the alarm report located in the system software.

SYSTEM ACCESS CODES

The DCS 400si telephone system has preset (default) feature access codes that use the following number plan. These codes can be used if a key is not available for the feature you want to use. Standard telephone users must always dial these codes.
+ xxx + xxx + xxx 19 2xx or 2xxx 3xx or 3xxx + xxx or 5000 to 549 or + + + 2
Call attendant or system operator Retrieve parked calls Put calls on and take calls off hold Retrieve calls on hold at another stn Door lock release Make speed dial calls Save number and redial it Recall dial tone for new call Last number redial Extension numbers Extension numbers Cancel Do Not Disturb Set Do Not Disturb Set Message No Ring Cancel message Set/return messages Busy station/line callback Busy station camp-on Set up a conference Enter account code Set programmed station message Send flash to outside line Station hunt groups Station hunt groups Page all internal zones Page internal zone 1 Page internal zone 2

55 + 3 Page internal zone + 4 Page internal zone + 5 Page external zone + 6 Page external zone + 7 Page external zone + 8 Page external zone + 9 Page all external zones 55 + All Page 56 Meet Me Answer 57 Alarm sensor clear 58 DISA alarm clear 59 Walking class of service Cancel all call forwarding + xxx Set Forward All Calls 602 + xxx Set Forward Busy 603 + xxx Set Forward No Ans 604 + xxx Set Fwd Busy/No Ans 605 + xxx Set Fwd Follow Me 607 + xxx Set Fwd DND 65 Directed call pickup 66 Group call pickup 67 Universal Answer 681 Dial by Voice 682 Dial by Voice Record 7xx or 7xxx Individual line numbers 8xx Trunk groups 9 Trunk group 9 (Local)