Avaya IP Office Voicemailpro
License, 8 ports: Standard
VoiceMail Pro adds significant value to VoiceMail Lite with increased capacity and refined services. Businesses with growing needs can scale up to 30 simultaneous calls, and every business can take advantage of the VoiceMail Pro Manager. A powerful voice processing system with an easy-to-use graphical interface, VoiceMail Pro Manager offers tools that make your employees more productive, including integrated voice and e-mail messaging, and auto attendant. At its most basic, VoiceMail Pro Manager... Read more [ Report abuse or wrong photo | Share your Avaya IP Office Voicemailpro photo ]
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Avaya IP Office Voicemailpro
Avaya IP Office Voicemail Pro Client Overview
User reviews and opinions
|EGA||5:29pm on Tuesday, October 26th, 2010|
|Absolutely brilliant. I am using the display under MacOSX. Setting it up was a breeze - plug it in and install the drivers.|
|ccinex||5:44pm on Wednesday, September 8th, 2010|
|I love the pen pad the size takes abit of getting used as I used the extra large size at work for several years but the medium is the perfect size for...|
|gjhicks||1:22pm on Friday, August 27th, 2010|
|These headphones excel above the average VoIP / Gaming headphones. The microphone is crystal-clear. Good deal for the price. The sound is alright, a little better than I expected.|
|ahoch||4:44pm on Wednesday, June 30th, 2010|
|This device its about....10=15% better in feel than a tablet. It will not solve your inability to make quality marks. This is my first Wacom. It is much nicer than my off-market tablet, and rightfully so, but I suppose I expected more luxury out of the price.|
|mbatten||9:54pm on Thursday, June 10th, 2010|
|I normally use a headphones when I want watch movies because I hate disturbing others when watching movies late night. So.|
|sharding||2:45am on Sunday, June 6th, 2010|
|I am a college student that is heavily into graphic and web design. This is my first pen tablet and I am positive I have made the right decision!|
|arichard||10:40pm on Monday, May 3rd, 2010|
|Amazing Simply put, this tablet is amazing. I went from using the Intuos2 to this tablet and I was blown away. Wacom Rocks I have had Wacom tablets for years. This product is great. The drivers are always the easiest to install. Intuos 2 pen The pen works fine. The only complaint I have is that the nib sometimes is too short.|
|curmudgeon42||2:39pm on Monday, March 29th, 2010|
|"Ok im only 13 but still I recomend this! "Great size. Not too big and not too small of an area to work with. I use it for touching up photographs on the computer and painting.|
|matt01||11:36pm on Saturday, March 20th, 2010|
|This tablet is fantastic! I had a Bamboo and the Intous4 blows it away! This tablet is fantastic! I had a Bamboo and the Intous4 blows it away! Makes fine adjustments a snap. Upgraded from years of mousework and finally see what the big deal was! Good Control","Natural Feel|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Mailbox Users Guide
40DHB0002USCP Issue 5 (09/23/2002)
IP Office Mailbox User... 3
Introduction..... 3 Accessing Your Mailbox..... 3 General Operation.... 4 Voicemail Help Menu..... 5 Changing Your Greeting Message.... 6 Forwarding Options..... 6 Voicemail Reception.... 7 Edit Hunt Group Greeting Messages.... 7
Mailbox Users Guide IP Office
Page ii 40DHB0002USCP Issue 5 (09/23/2002)
IP Office Mailbox User
This manual covers the mailbox controls available to IP Office Voicemail Lite users. The same controls are also available to IP Office Voicemail Pro users if that system is running IP Office telephony mode, contact your System Administrator for details.
Accessing Your Mailbox
To access your mailbox from your own extension, dial *17. Until you have set an access code for your mailbox you can only access it from your own extension. By default your mailbox starts with no access code. Once you set an access code (by dialling *04 when in your mailbox), you can access your mailbox from other locations. To do that call your extension and when you hear your voicemail greeting press 8. You will be asked for your access code and once that is entered you can check your message. Your System Administrator can setup other methods for you to access your mailbox from other locations (including external locations). Contact your System Administrator for details. If you regularly access your mailbox from a location other than your own extension, you can ask your System Administrator to set that location as a 'trusted location'. When accessing your mailbox from a trusted location you will not be asked for your access code. By default your own extension is a 'trusted location'. If your extension is in a public area you may want this changed so that you need to enter the access code even from your own extension. Once in your mailbox you will hear the number of new messages you have (if any). The system then plays back all new messages. You can press 8 for Help on what controls you can use. Once new messages have been listened to, they are then considered old messages and will automatically be deleted 36 hours after they were first played. If a message is left and that message is retrieved on the same day then only the time will be given. If a message is retrieved the day after it was left then the date is referred to as 'yesterday', then followed by the time. Any messages older than two days will be given the appropriate date.
Page 3 40DHB0002USCP Issue 5 (09/23/2002)
You can use the following default short codes from your own extension. Access your mailbox from your own extension: *17 Turn voicemail on/off: *18 / *19 Turn voicemail ringback on/off: *48 / *49 If you call your own extension and are diverted to voicemail to leave a message, you can press 8 during the initial voicemail greeting to switch to collecting your messages. Once in your mailbox, whether from your own extension or remotely, you can use the controls below. Note: Messages are automatically deleted 36 hours after being played unless you select to save the message (press 5 whilst the message is playing).
Enter mailbox and password 3. Edit Greeting Review normal greeting 1 Review out of hours greeting 2 Review 'queued' message 3 Review 'still queued' message 4
Mailbox Play old messages 1 Play saved messages 2 Edit greeting 3 Delete current message 4 Save current message 5 Forward to email 6 Forwarding options 6 Repeat last message 7 Help 8 Skip current message 9 Fast forward # Rewind * Call back sender (internal) ** Direct all to email *01 Send email notification *02 Turn email use off *03 Change mailbox access code *04
3. Edit Greeting Listen to greeting 1 Record new greeting 2 Save new greeting 3 Save new greeting as loop 4 Return to mailbox 8
Voicemail Pro Only
6. Forwarding Forward to email 1 Forward to extension(s) 2 Foward to extension(s) with header message 3 (follow each extension number with # and then a final # to finish entry) Save message 4
Whilst playing message the user can also press and hold 0 to pause the message. If they have a voicemail reception number set, pressing 0 will call that number. Email options require setup by your System Administrator. Voicemail Pro operation may be customised for some individual users and groups to provide different options.
Page 4 40DHB0002USCP Issue 5 (09/23/2002)
Voicemail Help Menu
You can press 8 at any time to listen to the Help Menu. 1 - Play old messages. 2 - Play saved messages. 3 - Edit your greeting. 4 - Delete the message you are currently listening to. 5 - Save the message you are currently listening to. 6 - Forwarding options. 7 - Repeat the last Message. 8 Help. 9 - Skip the message. ** - Call back the sender (while listening to the message internally only). *01 - Direct all messages to email. *02 - Send email notification. *03 - Turn off email functions. *04 - Change your access code.
Additional features (not announced) # - Forward message. * - Rewind message. 0 - Pause message (whilst 0 is held down) or call voicemail reception.
Page 5 40DHB0002USCP Issue 5 (09/23/2002)
Changing Your Greeting Message
You can record a personalised greeting message by pressing 3 whilst in your mailbox. The following options are given: 1 - Hear your greeting message This option also allows you to hear the message you have just recorded so that you can then decide to rerecord it or save it. 2 - Change your greeting message You will be asked to speak after the tone and then press 2 at the end of the message. The system will see the 2 as the end of message and return to the menu, where you can press 1 to hear the new message and then press 3 to make the recording active. If you do not wish to use the recording you can rerecord it or just hang up and the previous greeting will still be in use. 3 - Save your greeting message If you hang up before pressing 3 the previous greeting will be used. 4 - Save your message for playing on a continuous loop This option can be used to continually play the greeting. Callers will not be able to leave a message, but may still press 0 to go to "reception" (see "Voicemail Reception" on page 7).
After listening to a message you can press 6 and use the following options: 1 - Forward message to email To be able to use this facility you System Administrator must enter an email address for you. The message "Email not enabled on this mailbox" is heard if Voicemail Email has not been configured. 2 - Forward message to other extensions You will be prompted to supply the list of extensions. Separate each extension with a # and finish with another #. For example: To forward to extensions 201, 202 and 203 key in: 201#202#203## To forward to extension 201 only, key in: 201## 3 - Prepend a header message This option allows you to forward the message with you own message added at the start. You will be prompted to record your message and then press any key to finish recording. Then key in the list of extensions using a # to separate each extension and finish the list with another #. See the examples above. 4 - Send message into your saved messages list This is the same as pressing 5 from the main menu and will save the message until deleted. # - Cancel this forwarding
Page 6 40DHB0002USCP Issue 5 (09/23/2002)
After a caller has been routed to Voicemail, you may wish to give the caller the option to be transferred to another extension, for example; Reception, an assistant or to an external number such as your mobile. To do this your System Administrator must setup a Voicemail Reception number for you. Then you should record a new greeting message informing callers that if they press 0 they will be transferred.
Edit Hunt Group Greeting Messages
The System Administrator may setup a method for you to access the mailbox of a hunt group. You can edit the greeting messages for the hunt group by pressing 3 after entering the mailbox. They will then be given the following options: 1. 2. 3. 4. Standard greeting Out of Hours greeting You are in a queue greeting You are still in a queue greeting
The standard greeting is used when the hunt group is In Service but none of the available extensions can answer a call (busy or no answer). The Out of Hours greeting message is used when the hunt group is in Night Service, Out of Service or out of hours specified by a Time Profile and fallback groups are not being used. The remaining two greeting messages are used when a caller is held in a queue. All of the above options are then followed by the following menu: 1. 2. 3. 4. Hear your greeting message Change your greeting message Save your greeting message Save your greeting message for playing on a continuous loop
After pressing 2 to change the message, you will be prompted to press 2 again when you have finished recording. You will then be returned back to the menu to enable you to hear the new message, rerecord or save the message.
Page 7 40DHB0002USCP Issue 5 (09/23/2002)
Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others. Intellectual property related to this product (including trademarks) and registered to Lucent Technologies have been transferred or licensed to Avaya. All trademarks identified by the or are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements. Any comments or suggestions regarding this document should be sent to "email@example.com". 2002 Avaya Inc. All rights reserved. Avaya SMBS Sterling Court 15 - 21 Mundells Welwyn Garden City Hertfordshire AL7 1LZ England Tel: +44 (0) Fax: +44 (0) Email: firstname.lastname@example.org Web: http://www.avaya.com
700 Nicholas Blvd. Elk Grove Village, IL 60007 T 847.427.2330 | F 847.427.2370 www.ccctechnologies.com
Avaya IP Office VoiceMail Pro Quick Reference Guide
Activity Menu: Press 1 to Record Press 2 to Get Messages Press 3 for Personal Greetings Press 5 for Personal Options Press 6 for Outcalling Press 7 to Scan Messages Press *8 to Transfer Press *9 to Wait Press **6 for Directory Press **7 to Re-Login Play-Back Controls: Press 0 to Skip Header Press 1 to Reply/Forward Press 2 to Restart Press *2 to Skip to Previous Press 3 to Pause/Resume General Tips: Press *4 for Help Press **9 to Exit Press *W to Wait Press 23 to Replay Header Press 5 to go Back/*5 to Restart Press 6 to Advance Press *# to Save and Skip Category Press # to Save and Play Next Press **4 to Play Next Press *3 to Erase and Play Next Press **8 to Undelete Press *1 to Print Fax Check Messages from outside: 1. 2. 3. 4. Call your phone number Listen to your message, wait for the tone and press # Press *7, then press your extension number and # Enter your password followed by #
Copyright 2008 CCC Technologies, Inc. All right reserved.
Avaya IP Office VoiceMail Pro Reference Guide
VoiceMail Pro adds significant value to VoiceMail Lite with increased capacity and refined services. Businesses with growing needs can scale up to 30 simultaneous calls, and every business can take advantage of the VoiceMail Pro Manager. A powerful voice processing system with an easy-to-use graphical interface, VoiceMail Pro Manager offers tools that make your employees more productive, including integrated voice and e-mail messaging, and auto attendant. At its most basic, VoiceMail Pro Manager provides auto-attendant functionality - helping busy operators, and providing information to customers via recorded messages while they route to the appropriate extension. This includes a simple configuration suited to your particular company - such as "press 1 for sales, 2 for service, or 3 for the operator" - that either answers all incoming calls or serves as the primary backup for a live operator during high-volume periods. Auto Attendant gives customers a list of department or individual extensions to choose from - increasing the efficiency of your transactions with direct access, and by helping the caller "learn" the extension they need for future calls. Auto Attendant is also helpful when multiple languages are required; businesses can enable an initial selection set that lets callers choose the language they prefer for navigating subsequent options. Having trouble with interruptions from people trying to sell you something, or other "blocked" calls? The Whisper Announce function asks the caller for their name, which is then forwarded to the destination user who can decide whether to accept the call or not. To avoid frustrated customers and dropped calls, Assisted Transfer monitors transferred calls, returning them to the sender if the transfer isn't answered. The graphical user interface allows users to set VoiceMail Pro functions for given time periods: normal operation, heavy traffic periods, holidays, and more. VoiceMail Pro then anticipates changes to provide the best service possible at all times. A Speaking Clock is a free option that monitors calls to help management keep enact strategies for reducing call charges. And VoiceMail Pro can even act as an office assistant, triggering actions connected to Avaya IP Office - for instance, allowing users to turn on the office heat via their cell phones as they drive to work.
|Category||Internet & communication applications|
|Subcategory||Internet & communication - IP telephony|
|License Qty||8 ports|
|Universal Product Identifiers|
Lexibook E71 EMP-1710 YP-Q1JAB KDL-32BX300 LP-8800C W8400D MY230X HBH-DS220 32CV510U FL-36R S 5002 SRQ-4015 AJ-HD1400 70ES-03S RT-211 Midway LQ-300K DJ-X7E TXP50V10E HP188F4LK KX-FL403FX RX-ED50 DSC-S80 DVD-S557 T 747 Boss DR-5 AW10ECB8 Grandtour IP1000 SM-348B Quick-O 3030 3000EN Asus A4L2 50212 GFA-5800 Openmatic DJJ1 Kodak C913 ESF63021 EFT635X 700 RDS M608C DMC-FS5 System NN-ST477 Multifacewin Doro X5 TK-7000 Replicator Tutor DV-SP500 KV-29FX64B CPX 900 WEP700 Graphire2 Xcam2 C24AWR N80 Control H1 HP-3000S HST-SE581 Binatone B350 GR-D33us-gr-d33 SC-HTR310 Lightsaber Simulator 2006 DSC-S2100 B DSC-W220 B S3500I Lwhd1200FR Gzmc500US-GZ-mc500 52LG50 29DH55N NV-DCF1 KD-400Z Nokia 1255 PC1555MX 32PFL5403D 2115I WS-311M Dvdr3450H 58 Coder 5 Synkron 200Y HS 300 Bluetooth MY150X KX-W1030 Review TC-32LX70 CDX-L580X AD30VT-XL 2435-S255 Enlarger RD-6513 LA32R71B Espio 115V KS-FX650R FD282NFX GS34V440 Breeze-2004 Wfmc4300UC-II 82999
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