USER GUIDE

Big Button 510 System
Digital Cordless Telephones Extra large buttons and display
THIS EQUIPMENT IS NOT DESIGNED FOR MAKING EMERGENCY TELEPHONE CALLS WHEN THE POWER FAILS. ALTERNATIVE ARRANGEMENTS SHOULD BE MADE FOR ACCESS TO DIAL EMERGENCY SERVICES.

Ver. 1, Mar, 05

Before operating this set, please read these instructions carefully.
BINATONE Big Button 510 System User Guide - Back Page
BINATONE Big Button 510 System User Guide - Front Page 1)White background and black letters 2)Material: 100lb Double face art paper 3) Size: 105mm(w) x 148mm(H) A6
Color profile: Generic CMYK printer profile Composite Default screen
Important note emergency calls
The Big Button 510 is not designed for making emergency calls when the mains power fails. So you should make alternative arrangements for access to Emergency Services. (This means that you should also have a basic phone that does not need mains power, connected to your line so that you can make calls during a power failure.)

If you need help

The Binatone Help Line is available from 9.00 am to 5.00 pm, Monday to Friday, on 9677 Calls are charged at Local Call rate.
Unpacking your Big Button 510 system
In the box are: the cordless handset (up to six, depending on which Big Button 510 system you have bought) the base unit three rechargeable batteries and a battery compartment cover for each handset a telephone line cable for the base unit a mains power lead and adapter for the base unit up to five charger pods, each with a separate mains power lead and adapter Keep the packaging materials in a safe place in case you later need to transport the unit. Keep your sales (till) receipt, which is your guarantee.
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Where to find it

UP and DOWN buttons Press during a call to adjust the volume in the earpiece. Press to move through the list of stored numbers or Caller Display records. PHONE /OK button Press to begin or answer a telephone call. Press while programming to confirm your selection. PROG button Press to start programming. Press during a call to make a note of a number in the Notebook. (Last Number Redial)/ CDS/ PAUSE button Press ONCE to make a repeat call to one of the last five numbers you dialled. Press TWICE to see a list of Caller Display records. Press to generate pauses when using the phone on a PBX. /INT (Intercom) button Press to make an intercom call (if you have more than one handset).
HANG UP / C (Cancel) button Press to hang up at the end of a call. Press and hold for 1 second to lock the keypad. Press and hold for 3 seconds to turn the handset on and off. While dialling or programming, press BRIEFLY to delete digits from the display; or press and HOLD to clear the display. R (Recall) button You may need this during a call if your Big Button 510 is connected to a PBX, or if you use BTs Select Services. MEMORY button
Press to store numbers in memory and to make calls to stored numbers. IN USE light This comes on when you have a connection to the telephone line. HANDSET LOCATOR button Press to make all registered handsets ring, (useful if you've forgotten where you put a handset). Ringer

SCROLL (

#) buttons
When a long number (more than 16 digits) is shown on the display, press these to scroll along the digits.
If the display is blank Press the button to switch the handset on
Before you can use the handset to make calls you will need to fit and fully charge the batteries, as described on pages 6 and 7. Please read the notes on pages 3 and 4 before you install the base unit.
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Symbols on the display

The time is shown if youve set the handsets clock The handsets number (1 if you have a single system, 1, 2 or 3 if you have a Twin or Triple system) The base units number (1, unless you have registered your handset to more than one base unit) The duration of each call is shown on the display from 20 seconds after you press the PHONE button for a line, until 5 seconds after you end the call.

To store a number 11 To make a memory call 11 Chain dialling 12 To change a stored number 12 To delete a stored number 12 To use the notebook 13 To store an LNR number in memory 13
Customising your base unit
Troubleshooting Cleaning and care Declaration of conformity Guarantee and service Technical details Index
General points 27 Emergency numbers 27 Ringer volume and melody 28 Call barring 28 Date and time 30 To clear all Caller Display memories 31 To reset the base unit 31 Indirect Network 32
To set the network access code 32 To set additional local dialling codes 33 To turn Indirect Network on and off 33
Connection and conditions for use
You can connect your Big Button 510 to a direct exchange line (DEL) a line connected to a local exchange, with its own phone number; to an extension socket connected to a DEL; or to an extension on an approved compatible PBX. Do not connect the Big Button 510 as an extension to a payphone. The ringer equivalence numbers (RENs) of all instruments (phones, fax machines, etc.) connected to an exchange line must not add up to more than 4 otherwise, one or more of them may not ring and/or answer calls correctly. The Big Button 510 has a REN of 1, and most other telephones have a REN of 1 unless marked otherwise.

Read these notes first

Choosing a site The base unit and charger pod(s) should be placed on a for the base level surface, in a position where: unit and the mains adapter plug will reach an easily accessible charger pod 230-V AC switched mains supply socket never try to lengthen the mains power cable the base units telephone line cable will reach your telephone line socket or extension socket (the charger pod does not have a telephone line connection) it is not close to another telephone this can cause radio interference it is not close to a sink, bath or shower, or anywhere else where it might get wet it is not close to other electrical equipment fridges, washing machines, microwave ovens, fluorescent lights, TVs etc. Radio signals between handset and base unit To use your handset and base unit together, you must be able to establish a radio link between them. Be aware that: Any large metal object like a refrigerator, a mirror or a filing cabinet between the handset and the base unit may block the radio signal. Other solid structures, like walls, may reduce the signal strength. IMPORTANT The Big Button 510 base unit and charger pod must be used with the mains adapter supplied with the unit. Using any other adapter will result in non-compliance with EN60950, and will invalidate any approval given to this apparatus. Only use the rechargeable batteries supplied with the handset. DONT use non-rechargeable batteries they may burst, causing damage.

Mains power connection

Battery safety
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Installation and set-up

Choose a suitable site for the base unit See page 4
Connect the mains power lead and the telephone line cord into the underside of the base unit
Use the telephone line cord supplied with your Big Button 510 do not use any other telephone line cord
Plug the mains adapter into a 230 V AC, 50 Hz mains socket, with the switch on the socket set to OFF See the note on page 4
If you have one or more charger pods
Plug the mains adapter into a 230 V AC, 50 Hz mains socket, with the switch on the socket set to OFF

See the note on page 4

Switch on at the mains socket(s)
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Fit the rechargeable batteries in each handset
A. Fit the three batteries as shown, making sure you match the + and ends to the markings in the battery compartment
B. Fit the battery compartment cover, sliding it into place and pressing firmly to make sure it is secure
DONT use non-rechargeable batteries in the handset.
Charge the batteries for 15 hours Before you use the handset for the first time, its important to charge the batteries fully. The handset beeps when its correctly in position on the charging cradle.
The battery level symbol blinks
Leave the handset on the charging cradle for 15 hours.
The battery charge level symbol should increase by one bar every half hour when youre charging an empty battery. If you think that the symbol isnt showing the correct battery charge level, remove and refit the batteries.
The Charge light comes on.
8 Connect the base unit to the telephone line
Switch off power at the mains socket Insert the telephone line plug into the socket as shown Switch mains power back on
Make sure the mains socket is switched on if you want to use the phone it will not work without electrical power
Use the plug to raise the shutter before pushing it into the socket

NOTE: the charger pod does not have a connection to the telephone line.
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Before you start

Electrical safety
DO NOT let the base unit or charger pod get wet. Electrical equipment can cause serious injury if used while you are wet or standing in water. If the base unit or charger pod ever falls into water, DO NOT retrieve it until you have unplugged the power lead from the mains and the telephone line plug from the telephone socket (base unit only); then pull it out by the unplugged cables. NEVER use your Big Button 510 outdoors during a thunderstorm unplug the base unit from the telephone line and the mains socket when there are storms in your area. Damage caused by lightning is not covered by the guarantee. If the sound quality gets worse as you move around while on a call, this is probably caused by interference between the handset and the base unit, perhaps because you are too near to another phone or other electrical equipment. Move to a different position to clear the interference. If you do not move, your call may be cut off.

Interference

Out of range warning
Radio interference in the environment may occasionally cause a short break in the link between the handset and the base unit while you are on a call. The handsets display will flash briefly, while the unit automatically restores the link. If you hear a warning tone during a call, and/or the sound in the earpiece becomes faint or distorted, you may be going out of range of the base unit. Move nearer to the base unit within 20 seconds, until the tone stops. Otherwise, your call may be cut off.

Switching on and off

To switch the handset on and off To switch the handset off and save battery power:
Press the HANG UP/C button and hold it for 3 seconds until the display goes blank To switch the handset back on:

To lock the keypad

Briefly press the HANG UP/C button

To lock the keypad:

Press the HANG UP/C button and hold it for 1 second until the key symbol and a group of dashes appear on the display To unlock the keypad:
Press the HANG UP/C button and hold it for 1 second until the key symbol disappears from the display Or simply replace the handset on the base unit or charger pod When the handset is switched off, it cant be used for making calls, including emergency calls. When the handset is switched off, it wont ring for incoming calls, but the base unit will still ring. To answer a call when the handset is switched off, you need to switch it back on. Remember that it may take a few moments for the handset to re-establish a radio link with the base unit. When you dont need to use the handset (for example, overnight or when you go out), replace it on the base unit or charger pod, to keep the batteries charged

Making and answering calls

To make a call

Key in the telephone number If you make a mistake, press the HANG UP/C button to clear digits one by one from the display.
Press the PHONE/OK button (You can dial the number after you press the PHONE/OK button to get Dial tone if you prefer, but you wont be able to correct any mistakes if you do it this way.) If you want to use the Indirect Network feature, turn to page 32 for more information.

To answer a call

When theres an incoming call, call or the phone number (if you subscribe to Caller Display: see page 14) flashes on the display; and the base unit and handset ring.

To end a call

Press any button to answer the call Press the HANG UP/C button so that the IN USE light on the base unit goes out Or simply replace the handset on the base unit or charger pod During a call, to adjust the volume in the earpiece:

Earpiece volume

Press the or button There are three volume levels, shown by bars on the right-hand side of the display. After you end your call, the earpiece volume will stay at the level you have set.

Last Number Redial (LNR)

To make a repeat call to the last number you dialled (up to 24 digits):
Press the Redial/CDS button Press the PHONE/OK button To make a repeat call to one of the the last five numbers you dialled:
Press the Redial/CDS button Press the or button if necessary until the number you want is displayed Press the PHONE/OK button To clear a number from the Last Number Redial (LNR) memories:
Press the Redial/CDS button, then the or button until the number you want to delete is displayed Press and hold the HANG UP/C button until you hear a tone; OR press and hold the HANG UP/C button for 5 seconds to clear all five LNR memories
Only numbers youve dialled manually will be stored in the LNR memories; not numbers youve dialled from memory or from the Caller Display list. Numbers youve dialled more than once will be stored only once. Each time you dial a number, it clears the oldest one from the LNR memories; so you dont need to clear numbers manually unless you want to.

Memory dialling

You can store up to 20 phone numbers in memory. Each number can have up to 24 digits. The 20 memory locations are numbered 01 to 20. To store a number
Key in the phone number If you make a mistake, press the HANG UP/C button to clear one digit at a time from the display.
Press and hold the MEMORY button for at least a second The phone number appears on the display, with the first free memory location to the left of it. To store it in a different location, use the or button to move to the one you prefer.
Press the PHONE/OK button to confirm

To make a memory call

Press the or button to scroll through the records Once youve checked all the records, the CID symbol disappears from the display.

To return a call

To ring back someone whos called you:
Follow steps 1 to 3 on page 14 to display the number Press the PHONE/OK button to dial the number
To delete Caller Display 1 records
To delete a Caller Display record: Follow steps 1 to 3 on page 14 to display the number Press and hold the HANG UP/C button until you hear a tone; OR press and hold the HANG UP/C button for 5 seconds to clear all 10 records To move a Caller Display record to a more permanent memory location: Follow steps 1 to 3 on page 14 to display the number Press and hold the MEMORY button for one second The display shows the first free memory location. You can press the or button to select a different free location if you wish (only free locations are displayed).
To store a Caller Display number in 1 memory
Using a multi-handset system
If you have an Big Button 510 multi-handset system, you already have up to six handsets registered to your base unit. You can register additional handsets altogether, up to six handsets per base unit. With two or more handsets registered, you can: make intercom calls from one handset to another transfer an outside call from one handset to another shuttle between an outside call and an intercom call set up a three-way conference call Each handsets number (h1 to h6) is shown on its display.
To make an 1 intercom call
Only one handset can be connected to the outside line at once. If you try to make a call while another handset is already on the line, youll hear Busy tone. Some of the instructions in this section tell you to press a button for one second. This means that you should press the button and hold it down for a moment until the display changes, you hear a tone, or you are connected to another call. Press the /INT button for one second
INT appears on your handsets display, with the
numbers of all other registered handsets. Key in a handset number; OR press 9 to call all other registered handsets The other handset rings, and the INT symbol flashes on its display. When the other handset user answers, you will be connected.
To answer an intercom call

Press the PROG button then 2

Key tone

Use the or button to change the melody Press the PHONE/OK button to confirm Normally, whenever you press a button on the handset, you hear a beep tone. You can turn these tones off if you prefer.
Press the PROG button then 3
Use the or buttons to set: 0 for key tone off 1 for key tone on Press the PHONE/OK button to confirm

Direct Call

With Direct Call turned on, when you press any key except the PROG button, the handset will automatically make a call to a number you have programmed in. This feature is sometimes called babysitters call.
With Direct Call turned on, it is not possible to make emergency calls, unless you have programmed an emergency number such as 999 as the Direct Call number. But remember that the number you have programmed will be dialled automatically when any key is pressed. Before you can turn Direct Call on, you must program the telephone number.
Press the PROG button then 1 3
Key in the number You can press the HANG UP/C button to clear digits one by one; or press and hold the HANG UP/C button to clear the Direct Call number completely. Press the PHONE/OK button to confirm To turn Direct Call on and off:
Press the PROG button then 1 2
Use the or buttons to set: 0 for Direct Call off 1 for Direct Call on Press the PHONE/OK button to confirm While Direct Call is turned on, the display shows and the Direct Call number. You can answer calls as normal.

To clear all memories

This is a way of clearing all stored numbers at once, from the memory locations and the Last Number Redial memories. If you have set a Direct Call number, it will be cleared too.
Press the PROG button then 1 9
Press the PHONE/OK button to confirm Note: Caller ID memories are cleared by resetting the base unit (see page 31).

To reset the handset

When you reset the handset, you return all its settings to their defaults, as follows: 7 ringer volume ringer melody 4 key tone on Indirect Network off (see page 32) auto-answer off select base unit automatic (best connection)
Press the PROG button then 1 0
General points You can customise the settings of your Big Button 510 base unit, using a menu which is shown on the handsets display. Please note that:

Emergency numbers

These two numbers can be dialled even when call barring is set (see page 28).
Press the PROG button then 3 1
Key in the first emergency number Press the PHONE/OK button to confirm Press 2 Key in the second emergency number
The base unit has eight ringer volume levels, including 0 for off; and eight ringer melodies. With the volume set to 0, the base unit will not ring for an incoming call. To change the volume:

Use the or button to change the melody Press the PHONE/OK button to confirm

Call barring

You can set call barring for individual handsets registered to your base unit. There are two kinds of call barring:
You can bar calls to up to two specific numbers (which can be dialling codes) with up to eight digits each. With this option, you need to program in the numbers first, then turn the barring on and off. You can bar certain types of call no outside calls, or no international calls.
When either kind of call barring is turned on, you may not be able to make a call, and you may see a key symbol on the display.
To bar calls to specific numbers
Key in the handset number (1 to 6) Press Key in the first barred number Press the PHONE/OK button to confirm Press Key in the handset number (1 to 6) Press Key in the second barred number Press the PHONE/OK button to confirm To turn specific number barring ON and OFF: Press the PROG button then 2 Key in the handset number (1 to 6) Press 0 then use the or button to set: 0 for call barring OFF 1 for call barring ON Press the PHONE/OK button to confirm
To turn barring of certain types of call ON and OFF
Key in the handset number (1 to 6) Use the or button to set: 0 no outside calls (intercom calls only) 1 no international calls 2 all calls allowed (call barring OFF) Press the PHONE/OK button to confirm

Date and time

You need to set the date and time if they are to be shown correctly on the handsets displays and stored with Caller Display records.
Press the PROG button then 2 3
Key in the date as a six-digit number for example, 131002 for 13 October 2002, 020303 for 2 March 2003.
Press the PHONE/OK button to confirm Key in the time as a four-digit number for example, 0830 for 8:30 am, 1406 for 2:06 pm.
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To clear all Caller Display memories
This is a way of clearing all stored numbers from the Caller Display memories.
Press the PROG button then 2 9

To reset the base unit

When you reset the base unit, you return all its settings to their defaults, as follows: 7 ringer volume 4 ringer melody on key tone none call barring Caller Display memories empty Indirect Network codes none (see page 32)
Press the PROG button then 2 0

Indirect Network

You can use this feature if you make some of your calls via a different network from the one that supplies your exchange line. By using indirect access to an alternative network, you may be able to save money on longdistance and international calls. When you subscribe to an alternative network provider, they will send you a network access code To route calls over the alternative network, you need to key in the access code each time you make a call. Your Big Button 510 can do this automatically when you dial a long-distance or international number (beginning with 0), either manually or from memory. For local calls (numbers not beginning with 0), the Big Button 510 will not dial the network access code; so these calls will be routed over your local network. You can also set two local dialling codes, beginning with 0, for which the network access code wont be dialled. The network access code and the additional local dialling codes are set on the base unit, and apply to all registered handsets. But you need to turn the Indirect Network feature on and off on individual handsets.
To set the network access code
Press the PROG button then 0
Key in the network access code (up to six digits) Press the PHONE/OK button to confirm
To set 1 additional local dialling codes
Key in the first dialling code (up to 6 digits) Press the PHONE/OK button to confirm Press Key in the second dialling code (up to 6 digits) Press the PHONE/OK button to confirm
To turn Indirect Network on and off
You need to do this on each handset.
Press the PROG button then 1 4
Use the or buttons to set: 0 for Indirect Network off 1 for Indirect Network on Press the PHONE/OK button to confirm When you make a call, the handset will dial the network access code when you dial a number beginning with 0, except when its to one of the local codes you have set. When a call is routed via Indirect Network, LC is shown on the display.
Note for Indirect Network to work, you must dial the phone number (or select it from memory, LNR memory or Caller Display memory) before you press the PHONE/OK button for an outside line.

Troubleshooting

ALWAYS check first that:
The Big Button 510 must be serviced by trained engineers. NEVER attempt any repairs or adjustments yourself you could make the problem worse and invalidate the Guarantee. you have followed all the steps listed on pages 5 and 6 to install and set up your Big Button 510 all connectors are firmly inserted in their sockets mains power is switched on at the socket the handsets batteries are correctly and securely installed, and are not run down

Everyday use

I cannot make If the handsets display is blank, it may be switched off. or answer calls. Press the HANG UP/C button to switch it back on. Check that the base units mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone not just for charging the batteries. Make sure youre using the telephone line cable that was supplied with your Big Button 510. Other telephone line cables might not work. Move the handset closer to the base unit. Check the Battery Level symbol on the display. If it is low, replace the handset on the base unit or charger pod to recharge the batteries. Switch off power at the mains socket, wait for a few seconds and then switch back on. This may solve the problem.

I cannot make a call.

The handsets keypad may be locked (see page 8). Unlock it before you make a call. Call barring to specific numbers may have been set and turned on (see page 29). Barring of certain types of call (international, or all outside calls) may have been turned on (see page 30).
When I press keys, nothing happens. When I key in a number, it appears on the display, but I cant make an outside call.
Make sure the batteries are fitted in your handset. If the Battery Level symbol on the display shows low, recharge the batteries. Try moving the handset closer to the base unit. Try a different position for the base unit somewhere higher if possible, or further from other electrical equipment. Call barring to specific numbers may have been set and turned on (see page 29). Barring of certain types of call (international, or all outside calls) may have been turned on (see page 30).

The phone does not ring

Check that the base units mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone not just for charging the batteries. Make sure youre using the telephone line cable that was supplied with your Big Button 510. Other telephone line cables might not work. Check that the total REN value of all equipment connected to your telephone line is no more than 4 (see page 3). Disconnect one or more telephones and see whether that helps.
My call was cut off when I went out of range. Now I cant use my handset. There is interference and noise on the line.
Move the handset closer to the base unit before you try again to make a call.
Move the handset closer to the base unit, or to a different position. Try moving the base unit so that its not near other electrical equipment, such as a television or a computer. Youll get the best results if you site the base unit as high as possible. For example, in a two-storey house, the first-floor landing is an ideal place for the base unit.
I hear beeps from my handset while Im on a call.
You may be going out of range of the base unit. Move closer, or your call may be cut off. Check the Battery Level symbol on the display. If it is low, recharge the batteries. You need to subscribe to the Caller Display feature from BT or your service provider. The caller may have withheld their number by dialling 141. Or they may be calling from a network that does not transmit the Caller ID (for example, it may be an international call). If youre using a Big Button 510 Twin system, or have extra handsets registered to your base unit, check that another handset isnt already in use on a call.
The Caller Display feature isnt working.
When I try to make a call, I hear Busy tone.
The volume in the earpiece is low when Im on a call.
Make sure youre holding the earpiece correctly over your ear. Adjust the volume using the or button.
I cant transfer a call. Make sure the other handset is in range of the base unit. Make sure youre dialling the correct number for the other handset (1 to 6, or 9 for all registered handsets).

Batteries

The handsets battery pack is running low within an hour or two. Before you first used the handset, you should have left it on the base unit or charger pod for up to 15 hours to charge the batteries fully. You may need to replace the batteries (see below). Clean the battery charging contacts with a dry cloth. Check the connections between the base unit and the mains power socket. I try to recharge the batteries, but I still get a warning that they are low. You need to replace the batteries. To find out how to obtain replacements, call the Binatone Spares Department on 9677, between 9.00 am and 5.00 pm, Monday to Friday. Dispose of used batteries safely never burn them, or put them where they could get punctured. DONT use non-rechargeable batteries in your Big Button 510 they may burst, causing damage.

Declaration of conformity
The Binatone Big Button 510 complies with the essential protective requirements and objectives of:
EC R&TTE Directive 1999/5/EC EC Low Voltage Directive 73/23/EEC EC EMC Directive 89/336/EEC
and conforms to the following relevant harmonised standards:
Radio: TBR 6 EMC: EN 301489 Safety: EN 60950, EN 41003 Other: I-CTR 37
Binatone Telecom plc operates a policy of continuous product improvement, and so reserves the right to make changes to the product and functions without notice.
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Guarantee and service

The Binatone Big Button 510 is guaranteed for 12 months from the date of purchase shown on your sales receipt. The Guarantee does not cover damage by misuse or negligence, or by excessive voltages for example, faults on the telephone line, or lightning. Please keep your sales (till) receipt this is your guarantee. You should also keep the original packaging material. In the unlikely event that you need to return your Big Button 510 to our Repair Centre while it is under guarantee, there will be a 5 handling charge. While the 1 Disconnect the base unit from the telephone line and unit is under the mains electricity supply Guarantee 2 Pack up all parts of your Big Button 510, using the original packaging. Remember to include the mains adapter
3 Return the unit to the shop where you bought it,
making sure you take your sales receipt After the Guarantee has expired If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair under Guarantee. Then
3 Call our Service Department on 9677 and ask
for a quotation of the repair charge and details of where to send your Big Button 510 for repair
4 Make sure you include with your Big Button 510:
your name and address a cheque or postal order for the value of the repair charge
5 Return your Big Button 510 to the address given by the

Service Department

Technical details
Standard Frequency range Digital Enhanced Cordless Telecommunications (DECT) 1.88 to 1.9 GHz (bandwidth = 20 MHz)
Channel bandwidth 1.728 MHz Operating range Operating time up to 300 m outdoors; up to 50 m indoors standby: 100 hours approx. talking: 9 hours approx. battery charge time: 15 hours

Temperature range Operating 0 C to 40 C Storage -20 C to 60 C Electrical power Handset three AAA-size 300 mAH Nickel Cadmium (NiCd) rechargeable batteries
Base unit/charger pod input 230 V AC, 50 Hz; output
AC 9 V, 300 mA Port specification The port (connected to the mains power supply) is a SELV port with respect to EN41003. The port (connected to the telephone line) is a TNV port with respect to EN41003. PBX compatibility Timed break recall: 100 ms (short press); 250 ms (long press). Pause length (using the Redial/CDS button): 3 seconds. Signalling type: DTMF (dual-tone multifrequency), also called tone dialling. Network connection This equipment is intended to be used in the UK only. Operation on other countries PSTN termination points cannot be guaranteed.
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answering a call, 9 answering an intercom call, 17 auto-answer, 23 electrical power, 5, 42 emergency calls, 25, 27 emergency numbers, 27 ending a call, 9
babysitters call (Direct Call), 25 batteries charging the handsets batteries, 6 fitting the batteries, 6
guarantee, 41 HANDSET LOCATOR button, 1920 Indirect Network, 3233 local dialling codes, 33 network access code, 32 turning on and off, 33 installation, 56 intercom calls, 1617 interference, 4, 7
call barring, 2830 specific numbers, 29 types of call, 30 Caller Display, 1415 checking records, 14 deleting records, 15, 31 returning calls, 15 storing LNR numbers in memory, 15 chain dialling, 12 cleaning and care, 40 conference calls, 18 connection and conditions for use, 3 customisation base unit, 2731 handset, 2326
key tone, 24 Last Number Redial, 10 on a PBX, 38 storing LNR numbers in memory, 13 locking the keypad, 8
making a call, 9 memory dialling, 1113 chain dialling, 12 deleting numbers, 12, 26 notebook, 13 storing and dialling numbers, 11 multi-handset use, 1622
date and time setting, 30 de-registering handsets, 21 Direct Call, 25

earpiece volume, 9

New Call tone, 19 notebook, 13 Out of range warning, 7 paging handsets, 19 pause, 38, 42 PBX compatibility, 42 problems, 3439
radio signals, 4, 8 recall type, 42 registering handsets, 20, 22 REN (ringer equivalence number), 3 resetting the base unit, 31 resetting the handset, 26 ringer volume and melody base unit, 28 handset, 24
selecting a base unit, 21 service information, 41 shuttling between calls, 18 signalling, 42 site for the base unit, 4 site for the charger pod, 4 switching on and off, 8

SYSTEM ADMINISTRATION AND SPECIAL FEATURES GUIDE

DCS 400si

DIGITAL COMMUNICATIONS SYSTEM

April 1999

TABLE OF CONTENTS
ABOUT THIS BOOK... 1 SPECIAL FEATURES
System Ring Plans... 2 Manual Ring Plan Change... 2 Temporary Ring Plan Override... 2 Calling The System Operator.. 2 Operator Recalls... 3 Executive Barge-in... 3 Walking Class of Service.. 4 In/Out of Group.... 4 Direct Inward System Access (DISA)... 5 DISA Security... 5 Forced Account Codes... 6 Authorization Codes... 6 Using the Tie Line... 7 Alarm Sensor Operation... 7
SYSTEM ADMINISTRATOR PROGRAMMING
Customer Level Access... 9 Change Feature Passcode... 9 Set Date and Time Display.. 10 Reset Station Passcodes to Default.. 11 Program Station Names... 1213 Program Trunk Names... 14 Program Station Group Names... 15 Program System Speed Dial Numbers.. 1617 Program System Speed Dial Names.. 18 Program Personal Speed Dial Numbers for Other Stations. 1920 Program Personal Speed Dial Names for Other Stations.. 2122 Create Programmed Station Messages.. 23 Set Alarm/Appointment Reminder with Message.. 2425 Managing Key Assignments.. 2627 Programming Account Codes... 28 Station Timers.... 29 Adding Names to the Translation Table.. 3031 Holiday... 32 Customer Set Relocation... 3334
SYSTEM MAINTENANCE ALARMS. 35
CALLER ID AND ANI SPECIAL FEATURES
Abandon Call List... 8 Caller ID/ANI on SMDR... 8 Number to Name Translation.. 8

ABOUT THIS BOOK

This book contains instructions for special features that every telephone user may not need to know. The owner can decide who the system administrator will be and who will have access to these features. Station users can be trained on only the items that apply to them. This procedure will help control costs and telephone abuse.
Several of the features listed in this book are specific to the system operator or attendant position. You can have more than one operator or set your system up to be used without an operator.
The designated system administrator can access specific programs and modify some functions to better manage the DCS 400si office telephone system. Instructions are detailed and easy to follow. When assistance is needed, contact your installation and service company.

SPECIAL FEATURES

SYSTEM RING PLANS
Your system is designed to have a maximum of six different Ring Plans. Each ring plan can be programmed to allow different lines to ring different ring plans to ring different station and/or station groups. Examples of why different ring plans are required can include normal day operation, night operation, using different operators during different lunch shifts and Saturday or evening hours of operation. While the system is in a ring plan, each station will be limited to its individual Ring Plan class of service dialing restrictions. You can place the system in one of any six of these ring plans at any time. Ring Plans are available on an individual tenant basis and may be set automatically or manually. Automatic Ring Plans have an individual start time and will remain in that mode until the beginning of the next defined ring plan. If no automatic timer is set, you must change ring plans manually. Any of these ring plans can be switched from one plan to another at any time by manually pressing a ring plan button. There are two ways to override the automatic ring plans; one is a temporary override until the next programmed start time, and the other is a permanent override until manually changed.

CALLING THE SYSTEM OPERATOR
Any station that dials 0 will ring its assigned operator. (If tenant service is used, each tenant may have a different operator or operator group.) Calls to the system or tenant operator are easily identified because the CALL key will have a fast flashing red light. Station users will never receive a busy signal when they dial 0 or the operator group number. The calls will continue ringing in queue until answered.

OPERATOR RECALLS

Transferred calls that go unanswered will recall to the station that originated the transfer. Should the station that originated the transfer not answer the recall, the call will be sent to the operator as a transfer recall. A call left on hold will recall the station that put it on hold. If the hold recall is unanswered at the station that originated the hold, the call is sent to the operator. Both types of recalls will ring and have a slow flashing amber light on the LINE key or CALL key.

EXECUTIVE BARGE-IN

If you want to break into another conversation, you must be allowed to barge-in and the other station or trunk must not be secure. Dial the desired extension or trunk number and listen for the busy signal. Press the BARGE-IN button and begin speaking after the tone. Hang up when you are finished. The system can be set for one of the three following barge-in options: No barge-in allowed Barge-in with intrusion tone Barge-in without intrusion tone (service observing) When the second or third option is selected the barger will take priority over the line. This means unless you (barger) hang up first, the station or line you barged into will still be connected to you when the station you barged into hangs up. When the third option is selected, the station that barges-in can monitor the conversation and no warning tone or display will be sent to the station being monitored. The handset transmitter and keyset microphone are disabled. The party that originated the barge-in may join the conversation by pressing the MUTE button on the keyset. Your service company must program these options for you.

MANUAL RING PLAN CHANGE

Press the RTO button plus the ring plan passcode (four digits) and the ring plan (1-6) you wish to set. The system will override all the automatic time tables and will remain in the set ring plan until manually changed. To manually change or cancel the ring plan time override and return ring plan operation to the system clock: press the RTO plus the ring plan passcode (four digits) and a 0 to cancel the ring plan time override and return to normal operation.

FORCED ACCOUNT CODES

Account codes are used to provide accountability for the incoming and outgoing calls. If you do not have SMDR running, you cannot use this information. These account codes can be either forced or optional, but if forced, are always verified from a system list of up to 500 entries.
USING FORCED ACCOUNT CODES
Lift the handset and press the ACCT CODE key or dial 47. Enter the account code. Press the account code button again, press TRSF or hookflash (on an SLT). If a correct code is entered, you will hear a dial tone and you can make an outside call in the usual manner. If an incorrect code is entered, the station returns error tone. This code will always print on SMDR reports. For information on entering and changing forced account codes, see the system administrator programming section of this book.

INCOMING

Station users in the other system can access the tie line and make intercom calls to stations in your system. Answer tie line calls ringing at your station as you would any other outside call. They can be put on hold, transferred and conferenced in the same manner as are other outside calls.

IN AND OUT ON TIE LINE

Users accessing the tie line from the other system can get a line in your system and make outgoing calls. These calls can be controlled by assigning a dialing class to the tie line. For further information, see your service company.

AUTHORIZATION CODES

Authorization codes are used to validate a station user and give permission to make a call. These four digit authorization codes can be either forced or optional, but if used, are always verified from a system list of 250 entries. Each authorization code has an associated class of service. When the code is entered, the class of service is changed to that of the authorization code.

ALARM SENSOR OPERATION

Your system may be equipped with an alarm sensor. When this sensor is activated, the designated display stations will ring and display a related message.The alarm will ring for a programmable time before cancelling the ringing; however, the alarm display will remain until the alarm is cleared. This message is programmable. To clear the alarm: Lift the handset and dial 57. Enter the alarm clear passcode (obtain from your service company). Replace the handset.

USING AUTHORIZATION CODES
After going off-hook, the station user must dial followed by a four digit authorization code. If you enter a correct code, you will hear confirmation tone and then receive DCS dial tone and you can make an outside call in the usual manner. The station then follows the dialing class for that authorization code. If you enter an incorrect code, the station returns error tone. This code may or may not print on SMDR reports depending on SMDR programming.
NOTE: The Caller ID features below require optional software and/or hardware. Please ask your installation and service company for details.
CALLER ID SPECIAL FEATURES

INVESTIGATE

Investigate allows selected stations with a special class of service to investigate any call in progress. If CID information is available for an incoming call, you will know to whom this station user is speaking. For outgoing calls, you can see the number that was dialed. After investigating, you may barge-in on the conversation, disconnect the call or hang up your phone to end the investigation. At your keyset, press the INVESTIGATE key. Enter your station passcode. (Default passcodes cannot be used.) Enter the station number to be investigated. You can now press BARGE to barge-in on the conversation. OR You can press NND to view more information about the call. OR You can press DROP to disconnect the call. NOTES: 1. If the call is an outgoing call, the NND key will not appear. 2. This feature requires optional software and/or hardware. Please ask your installation and service company for details.

ABANDON CALL LIST (100)

The system has a system-wide abandoned calls list that stores CID information for the last 100 calls that rang but were not answered and were accompanied with valid CID information. Calls with CID information consisting of OUT OF AREA, PAYPHONE or PRIVATE will not be stored in the list. The abandoned calls list is accessed using the system administrators passcode. When reviewing this list, you are provided options to CLEAR the entry or DIAL the number. You can use the NND key to toggle between the CID name, CID number and the date and time the call came in. The system must be using LCR to dial numbers from the abandoned calls list. To view the list of abandoned incoming calls for which CID information has been received: Dial 64 and dial the system administrator passcode. Scroll through the entries using the VOL keys.

CHANGE PASSCODE RING PLAN: 0000
RESET STATION PASSCODES TO DEFAULT
Individual keyset users can set or change their own individual passcodes. These passcodes are used to lock and unlock keysets, override toll restriction and access the DISA feature. At times, it may be necessary for the system administrator to reset a stations passcode to default 1234. This program cannot be used to display passcodes, only to reset them.
4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
SET DATE AND TIME DISPLAY
Should it ever become necessary to correct the date and time displayed on all of the keysets, do so as soon as you notice that they are incorrect. Automatic Operating Mode will not work correctly and SMDR records will be of no value when the date and time are not correct. The display format is the following: W (Day of the week): Enter 0 for Sunday and 6 for Saturday. MM (Month): Enter 01 for January and 12 for December. DD (Day of the month): Enter a number in the range of 0131. YY (Year): Enter the last two digits of the year. HH (Hours): Use the 24 hour clock and enter a number in the range of 0024. MM (Minutes): Enter a number in the range of 0059. Failure to enter the time using the 24 hour clock will cause the date to change at 12:00 P.M. Open customer programming and follow the instructions below.
PROGRAM KEYS UP & DOWN - Select the extension number. HOLD - Press to reset the passcode. Open customer programming and follow the instructions below.
ACTION 1. Press TRSF and then dial 101 Display shows 2. Dial the station number OR use the UP and DOWN keys to scroll through the keyset numbers and press the right soft key to move the cursor right 3. Press HOLD to reset the passcode
DISPLAY [201] PASSCODE PASSCODE: [205] PASSCODE PASSCODE:
ACTION 1. Press TRSF and then dial 505 Display shows 2. Enter the new time and date using the above format 3. Verify the time and date and reenter them if necessary 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
DISPLAY OLD:6010184:0047 NEW:WMMDDYY:HHMM OLD:6010184:0047 NEW:3020994:1445 OLD:3020994:1445 NEW:WMMDDYY:HHMM
[205] PASSCODE PASSCODE : 1234
4. Press the right soft key to return to step 2 OR press TRSF to store and exit programming OR press SPK to store and advance to the next program
DEFAULT DATA: ALL STATION PASSCODES = 1234

If you have entered invalid data, you will receive an [ INVALID ENTRY ] message for three seconds. Reenter the correct date and time. If the information you entered is incorrect, repeat the procedure. 10 11

PROGRAM STATION NAMES

This program is used to assign a character name or identification for each extension. You may assign a name of 11 characters long. PROGRAM KEYS UP & DOWN - Used to scroll and move cursor. KEYPAD - Used to enter characters. HOLD - Press to clear entry. Open customer programming and follow the instructions below. ACTION 1. Press TRSF and then dial 104 Display shows 2. Dial station number (e.g., 205) OR press UP or DOWN to select the station and press the right soft key to move the cursor 3. Enter the station name using the procedure described on the next page and press the right soft key to return to step 2 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program NOTE: Directory information is always 11 characters. DEFAULT DATA: NONE DISPLAY [201] STN NAME
Names are written using the keypad. Each press of a key will select a character. Pressing the dial pad key moves the cursor to the next position. For example, if the directory name is SAM SMITH, press the number 7 three times to get the letter S. Press the number 2 once to get the letter A. Continue selecting characters from the table below to complete your message. Press the A key to change the letter from upper case to lower case. NOTE: When the character you want appears on the same dial pad key as does the previous character, press the UP key to move the cursor to the right. COUNT DIAL 0 DIAL 1 DIAL 2 DIAL Q space A D G J M P T W : 2 Z ? B E H K N R U X = 3. , C F I L O S V Y [ 4 ) ! @ # $ % ^ & ( ] 9

[205] STN NAME

DIAL 4 DIAL 5 DIAL 6 DIAL 7

[205] STN NAME SAM SMITH

DIAL 8 DIAL 9 DIAL
The # key can be used for the following special characters: #, space, &, !, :, ?,., %, $, -, /, =, [, ], @, ^, (, ), _, +, {, }, |, ;, \, and ~.

PROGRAM TRUNK NAMES

This program is used to assign a character name or identification for each C.O. line. You may assign a name of 11 characters long. PROGRAM KEYS
PROGRAM STATION GROUP NAMES
This program is used to assign a character name or identification for each station group (501549). You may assign a name 11 characters long.
PROGRAM KEYS UP & DOWN - Used to scroll and move cursor. KEYPAD - Used to enter characters. HOLD - Press to clear entry. Open customer programming and follow the instructions below. Open customer programming and follow the instructions below. ACTION 1. Press TRSF and then dial 404 Display shows 2. Dial trunk (e.g., 704) OR press UP or DOWN to select trunk and press the right soft key to move the cursor 3. Enter the trunk name using the procedure in Program Station Names and press the right soft key to return to step 2 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program DISPLAY [701] TRUNK NAME ACTION 1. Press TRSF and then dial 602 Display shows the first group [704] TRUNK NAME 2. Dial the group number (e.g., 505) OR press the UP or DOWN key to make a selection and press the left or right soft key to move the cursor 3. Enter the name using the method in Program Station Names 4. Press the left or right soft key to return to step 2 OR press TRSF to store and exit programming OR press SPK to store and advance to the next program [505] SGR NAME DISPLAY [501] SGR NAME UP & DOWN - Used to scroll and move cursor. KEYPAD - Used to enter characters. HOLD - Press to clear entry.

[704] TRUNK NAME SAMSUNG

[505] SGR NAME SAMSUNG
PROGRAM SYSTEM SPEED DIAL NUMBERS
The system list starts with 200 numbers and can be increased in blocks of ten. The maximum amount is 500 numbers if no more than 1000 station speed dial numbers are assigned. See your service company to increase or decrease the system list. The speed dial codes are 500999. Each speed dial number consists of a line access code and the telephone number to be dialed. The access code can be any line group, individual line, station group or individual extension. The speed dial number can be up to 24 characters long including , #, FLASH and PAUSE. NOTE: If Least Cost Routing (LCR) is being used, the LCR access code must be entered. When you are entering a speed dial number, there are some special keys that you will need to use. These are the bottom row of programmable keys on the LCD 12B and LCD 24B keysets and are known as keys A, B, C, D, E and F. PROGRAM KEYS UP & DOWN - Select the speed dial bin. KEYPAD - Used to enter number. HOLD - Press to clear entry. SPK/RLS - Save data and advance to next program. A - Does not have a function. B - Inserts a FLASH. C - Inserts a PAUSE. D - Changes the dialing type from pulse to tone. E - Hides and displays digits. F - Changes display to speed dial name entry. Open customer programming and follow the instructions below. ACTION 1. Press TRSF and then dial 705 Display shows the first number 2. Dial the speed bin desired (e.g., 505) OR press UP or DOWN to choose and press the right soft key to move the cursor DISPLAY SYS SPEED DIAL 500: SYS SPEED DIAL 505:
3. Enter the access code (e.g., 9the system will automatically insert a dash) followed by the phone number (up to 24 digits long) and press the right soft key to return to step 2 4. Press the F key to toggle to Program System Speed Dial Names, step 3 to enter the name 5. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
SYS SPEED DIAL 505:9121223456789

SYS SPEED NAME 505:

DEFAULT DATA: NO SPEED NUMBERS ASSIGNED
PROGRAM SYSTEM SPEED DIAL NAMES
This program is used to assign a character name or identification for each system speed dial location. This name enables you to locate the speed dial number when you are using the directory dial feature. You may assign a name 11 characters long.
PROGRAM PERSONAL SPEED DIAL NUMBERS FOR OTHER STATIONS
Individual station users can program their own numbers, but in cases where this is not practical, or for single line telephone users, this program allows a system administrator to view or change any stations speed dial numbers. The station speed dial codes are 0049. Each station begins with ten numbers (0009) and can be assigned more in blocks of ten (up to a maximum of fifty numbers). Each speed dial number consists of a line access code and the telephone number to be dialed. The access code can be any line group, individual line, station group or individual extension. The speed dial number can be up to 24 characters long including , #, FLASH and PAUSE. NOTE: If Least Cost Routing (LCR) is used, the LCR access code must be entered. When you are entering a speed dial number, there are some special keys that you will need to use. These are the bottom row of programmable keys on the LCD 12B and LCD 24B keysets and are known as keys A, B, C, D, E and F.

PROGRAM KEYS UP & DOWN - Used to scroll through speed dial bins. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next program. HOLD - Used to clear previous entry.
ACTION 1. Press TRSF and then 706 Display shows the first name 2. Dial the system speed number (e.g., 505) OR press UP or DOWN to select the entry number and press the right soft key to move the cursor 3. Enter the name as shown in Program Station Names and press the right soft key to return to step 2 OR press the F key to toggle to the speed dial number to return to Program System Speed Dial Numbers, step 4 4. Press the right soft key to return to step 2 above OR press TRSF to store and exit programming OR press SPK to store and advance to the next program
DISPLAY SYS SPEED NAME 500: SYS SPEED NAME 505:
PROGRAM KEYS UP & DOWN - Scrolls through extension numbers and speed dial bins. KEYPAD - Used to enter number. HOLD - Press to clear entry. A - Does not have a function. B - Inserts a FLASH. C - Inserts a PAUSE. D - Changes the dialing type from pulse to tone. E - Hides and displays digits. F - Changes display to speed dial name entry. Open customer programming and follow the instructions below.
SYS SPEED NAME 505:SAMSUNG
ACTION 1. Press TRSF and then dial 105 Display shows
DISPLAY [201] SPEED DIAL 00 :
2. Dial the station number (e.g., 205) OR press UP or DOWN to select the station and press the right soft key to move the cursor OR press the left soft key to go to step 4 3. If the selected station has no speed dial bins, this display will be shown and a new station may be selected 4. Dial the location number (e.g., 05) OR press UP or DOWN to select the location and press the right soft key to move the cursor OR press the left soft key to return to step 2 5. Enter the trunk access code (e.g., 9) followed by the number to be dialed (e.g., 4264100) OR press the right soft key to return to step 2 OR press the left soft key to return to step 3 OR press HOLD to clear an entry (if an error is made, use the DOWN key to step back) 6. Press the F key to access Program Station Speed Dial Names OR press TRSF to save and exit programming OR press SPK to save and advance to the next program

[205] SPEED DIAL 00 :

PROGRAM PERSONAL SPEED DIAL NAMES FOR OTHER STATIONS
Each individual station user can program his/her own names but in cases where it is impractical or for single line telephone users, this program allows a system administrator to view or change any stations speed dial names. The station speed dial codes are 0049. Each station begins with ten numbers (0009) and can be assigned more in blocks of ten up to a maximum of fifty numbers.
[205] SPEED DIAL SPDBLK NOT EXIST

[205] SPEED DIAL 05: _

PROGRAM KEYS UP & DOWN - Used to scroll through extension numbers and speed dial bins. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPK - Used to store data and advance to next program. HOLD - Used to clear previous entry. ANS/RLS - Used to select ALL.
[205] SPEED DIAL 05 : 9-4264100_
ACTION 1. Press TRSF and then dial 106 Display shows 2. Dial the station number (e.g., 205) OR press UP or DOWN to select the station and press the right soft key to move the cursor 3. If the selected station has no speed dial bins, this display will be shown and a new station may be selected 4. Dial the speed dial location (e.g., 05) OR use UP or DOWN to scroll through the location numbers and use the right soft key to move the cursor OR press the left soft key to return to step 2 above
DISPLAY [201] SPEED NAME 00: [205] SPEED NAME 00:
DEFAULT DATA: NO SPEED DIAL NUMBERS PROGRAMMED

[205] SPEED NAME 01:_

5. Enter the name using the procedure in Program Station Names and press the right soft key to return to step 2 OR press the left soft key to return to step 3 6. Press the F key to access Program Personal Speed Dial Numbers for Other Stations OR press TRSF to store and exit programming OR press SPK to store and advance to the next program
[205] SPEED NAME 01:SAM SMITH
CREATE PROGRAMMED STATION MESSAGES
The programmed station message feature lets you set a message at your phone to notify users with Display Phones that you may be out of town. This way, when Display Phone users call their display will show OUT OF TOWN and they will know why you do not answer. DCS 400si system stores 30 messages for you to choose from, numbered from 01-30. Messages 26-30 are special in that you can add a date or time mark to end the message with. For example, the message will display Return at XXXXX so other people will know when to reach you. PROGRAM KEYS UP & DOWN - Select the message number. KEYPAD - Used to enter characters. HOLD - Press to clear entry. Open customer programming and follow the instructions below.

ACTION 1. Press TRSF and then dial 715 Display shows the first message 2. Dial in the message number (e.g., 11) OR press UP or DOWN to scroll through the messages and press the right soft key to move the cursor 3. Enter in the message using the procedure in Program Station Names and press the right soft key to return to step 2 above 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
DISPLAY PGM.MESSAGE (01) GIVE ME THE CALL PGM.MESSAGE (16) EMPTY MESSAGE
PGM.MESSAGE (16) IN THE SHOWROOM
SET ALARM/APPOINTMENT REMINDER WITH MESSAGE
Keyset users can set their own alarms but standard telephone users cannot. The system administrator can set alarm/appointment reminders for other stations in the system.
6. Enter the messages using the procedure in Program Station Names and press the right soft key to return to step 2 7. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
[205]ALM REM (2) TAKE MEDICATION
PROGRAM KEYS UP & DOWN - Scroll through extensions. HOLD - Press to clear data. KEYPAD - Used to enter data. Open customer programming and follow the instructions below.
ACTION 1. Press TRSF and then dial 116 Display shows 2. Dial the station number (e.g., 205) OR press UP or DOWN to select the station and press the right soft key to move the cursor OR press ANS/RLS to select all stations 3. Dial 13 to select the alarm (e.g., 2) OR press UP or DOWN to select the alarm and press the right soft key to move the cursor OR press the left soft key to return to step 2 4. Enter the alarm time in 24 hour clock format (e.g., 1300) and the display will automatically advance to step 5 5. Enter the alarm type from the list above OR press UP or DOWN to select the alarm type and press the right soft key to move the cursor
DISPLAY [201]ALM REM(1) HHMM: NOTSET [205]ALM REM(1) HHMM: NOTSET OR [ALL]ALM REM(1) HHMM: NOTSET [201]ALM REM(1) HHMM: NOTSET
[205]ALM REM (2) HHMM:1300NOTSET
[205]ALM REM (2) HHMM:1300DAILY

MANAGING KEY ASSIGNMENTS

You can view station key assignments and add extenders to some of the programmable keys for easy one touch operation of frequently used features. An extender is a number that makes an otherwise general key very specific. Adding the digit 4 to a PAGE key defines this key for paging zone four. Adding 225 to a directed pickup key will define this key as pickup for extension 225 only. The key must already be assigned by the installing technician. Use this program to assign extenders to the following keys: KEY BOSS. DP. DS. FWRD. GPIK. IG. MMPG. PAGE. PARK. RP. SPD.. PMSG. DIR. VT. SG. DESCRIPTION EXTENDER
3. Enter the key number (e.g., 18) OR use UP and DOWN to scroll through the keys and use the right soft key to move the cursor OR press the key to be programmed 4. Dial the extender according to the list above and the system will display your selection If there are no more entries, press the left soft key to return to step 2 5. Press TRSF to store and exit programming OR press SPK to store and advance to the next program

[205] KEY EXTEND 18:DS

[205] KEY EXTEND 18:DS207
Boss/Secretary. (14) Direct Pickup.. (Extension or station group number) Direct Station.. (Any extension number) Call Forwarding. (07) Group Pick-Up.. (0120) In/Out of Group. (Any group number you are part of) Meet Me Page.. (09, ) Page.. (09, ) Park (orbits). (09) Ring Plan.. (16), HOLD for none Speed Dialing. (0049, 500999) Programmed Messages. (0130) Directory.. PERS (1), SYS (2) or STN (3) Voice Mail Transfer. Voice Mail Group (501549) Station Group. 500 or 5000 through 549 or 5049
PROGRAM KEYS UP & DOWN - Select the extension number. KEYPAD - Used to enter extender codes. HOLD - Used to clear the displayed data. Open customer programming and follow the instructions below. ACTION 1. Press TRSF and then dial 107 Display shows the first station 2. Dial the station number (e.g., 205) OR use UP or DOWN to scroll through the station numbers and press the right soft key to move the cursor 26 DISPLAY [201] KEY EXTEND 01:CALL1 [205] KEY EXTEND 01:CALL1
PROGRAMMING ACCOUNT CODES
This program is used to add or change account code entries. PROGRAM KEYS KEYPAD - Used to enter the account code (allowable digits 09). UP & DOWN - Used to select entry number. FLASH & TRSF - Used to view and change only the used entries. SPK/RLS - Used to clear data. Open customer programming and follow the instructions below.

STATION TIMERS

Each station can have an individual Forward No Answer, DTMF Duration, and a First Digit Delay timer to accommodate station users with different individual work habits. NO ANS FWD is the time a call will ring at a station before forwarding to the programmed destination. DTMF DUR is the duration of the DTMF digits sent to a voice mail port. F-DGT DELY is the time the system will wait after the voice mail answers before sending DTMF digits. When adjusting this timer, make sure that the Forward No Answer timer value is not greater than the transfer recall timer. The ranges for these timers are Forward No Answer timer is 000-250 seconds, DTMF Duration is 0100ms-9900ms, and the First Digit Delay is 0100ms-9900ms. Open customer programming and follow the instructions below.
ACTION 1. Press TRSF and then dial 708 Display shows 2. Dial the account code entry (e.g., 005) OR press UP or DOWN to select the entry number and press the right soft key to move the cursor 3. Enter the account code via the dial pad, e.g., 1234 (maximum of 12 digits) and press the right soft key to move the cursor back to step 2 4. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
DISPLAY ACCOUNT CODE (001) ACCOUNT CODE (005)

TRANSLATION:(0005) DIGIT:3054264100
TRANSLATION:(0005) SAMSUNG TELECOM

DEFAULT DATA: NONE

Open customer programming and follow the instructions below.

HOLIDAY

This program provides the ability to set as many as 20 different holidays. Each holiday will override the System Operating Mode for that particular date with a programmed ring plan. PROGRAM KEYS UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. HOLD - Used to clear an entry.

CUSTOMER SET RELOCATION

This program is used to swap information associated with two stations. All assignments such as trunk ring, station group, station COS, station speed dial etc. will follow this program. 12 button keysets and 24 button keysets can be exchanged. Basic 7 button keysets can be exchanged with Basic 7 button key sets. Single line stations numbers can be exchanged. If incompatible set types are selected the DCS system will provide an ERROR: NO MATCH message. 12 button and 24 button key assignments should be taken in consideration when relocating these type of sets. The table below shows which phones can be switched with each other. NOTE: In order to use this program it must first be activated by a technician. Please see your installing company to have this done if you wish to use this program. CUSTOMER SET RELOCATION ALLOW TABLE
S/L S/L 7 B TN B SC 12 L CD 12 B SC 24 L CD 24 AOM Y ES NO NO NO NO NO NO NO 7 B TN B SC 12 L CD 12 B SC 24 L CD 24 NO Y ES NO NO NO NO NO NO NO NO Y ES Y ES Y ES Y ES NO NO NO NO Y ES Y ES Y ES Y ES NO NO NO NO Y ES Y ES Y ES Y ES NO NO NO NO Y ES Y ES Y ES Y ES NO NO AOM NO NO NO NO NO NO Y ES NO 64 B M NO NO NO NO NO NO NO Y ES
ACTION 1. Press TRSF and then dial 512 Display shows 2. Press the right soft key to move the cursor to bottom half of display 3. Enter the desired ring plan (e.g., 0-6) Display will return to STEP 1 4. Press UP or DOWN to change display to holiday assignment 5. Press the right soft key to move the cursor to bottom half of display 6. Enter a desired holiday date (e.g., 1225) 7. Press TRSF to store and exit programming OR press SPK to store and advance to the next program
DISPLAY RING PLAN FOLLOW1 RING PLAN FOLLOW1 RING PLAN FOLLOW4 ASSIGN HOLIDAY 01: ASSIGN HOLIDAY 01: ASSIGN HOLIDAY 01: ASSIGN HOLIDAY 01:1225