Big Green

D E E P C L E A N E R

USERS GUIDE

1672 SERIES

Safety Instructions

Product View

Assembly

Operations / Special Tools

Maintenance

Troubleshooting

Replacement Parts

Consumer Services

Warranty

Thanks for buying a BISSELL Big Green
Were glad you purchased a BISSELL Big Green multi-purpose deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your Big Green is well made, and we back it with a limited two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, youll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your Big Green. Thanks again, from all of us at BISSELL.
Mark J. Bissell President and Chief Executive Officer
IMPORTANT SAFETY INSTRUCTIONS
Use only manufacturers recommended attachments I Use only cleaning products formulated by BISSELL for use in this appliance. I Keep openings free of dust, lint, hair, etc. I Keep appliance on a level surface I Turn off all controls before unplugging To reduce the risk I Unplug by grasping the plug, not the cord of electrical shock,use indoors only. I Be extra careful when cleaning stairs Always install float before any wet I Pay close attention when working cleaning operation. around children I Do not leave machine when it is plugged in WARNING: The Power Cord on this product I Do not service machine when it is plugged in contains lead, a chemical known to the State I Do not use with damaged cord or plug of California to cause birth defects or other I Do not use machine if it has been dropped, reproductive harm. damaged, left outdoors or dropped into water WASH HANDS AFTER HANDLING. I Do not use outdoors SAVE THESE INSTRUCTIONS I Do not handle unit with wet hands I Do not pull or carry by cord, use cord as a FOR FUTURE USE. handle, close door on cord, pull cord around THIS MODEL IS FOR HOUSEHOLD USE ONLY. sharp corners or edges, run appliance over THIS APPLIANCE MUST BE cord, or expose cord to heated surfaces I Do not carry the appliance while in use GROUNDED WHEN IN USE. I Do not unplug by pulling on cord Grounding provides a safe path of resistance I Do not handle plug or appliance with wet hands for electrical equipment, reducing the risk of I Do not use without ball and ball cage in place shock should the appliance malfunction. The I Do not use without dry filter bag or motor cord has an equipment-grounding conductor filter in place except when wet vacuuming or and a grounding plug. This three-prong plug deep cleaning must only be plugged into an outlet that is I Do not put any object into appliance openings, properly installed and grounded in accordance use with blocked opening, or restrict air flow with all local codes and ordinances. I Do not expose hair, loose clothing, fingers Grounded Outlets or body parts to openings or moving parts I Do not pick up hot or burning objects I Do not pick up flammable or combustible Grounding Pin materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive Improper connection liquids or vapor of the equipment-grounding conductor can I Do not use appliance in an enclosed space result in a risk of electrical shock. Check filled with vapors given off by oil base with a qualified electrician or service person if paint, paint thinner, some moth proofing you arent sure if the outlet is properly substances, flammable dust, or other grounded. DO NOT MODIFY THE PLUG. If it explosive or toxic vapors will not fit the outlet, have a proper outlet I Do not pick up toxic material (chlorine bleach, installed by a qualified electrician. This appliance is designed for use on a nominal ammonia, drain cleaner, gasoline, etc.) 120-volt circuit, and has a grounding I Do not modify the 3-prong grounded plug attachment plug that looks like the plug in I Do not allow to be used as a toy the drawing above. Make certain that the I Do not use for any purpose other than appliance is connected to an outlet having described in this Users Guide the same configuration as the plug. No plug I Use dry filter bag and motor filter when adapter should be used with this appliance. dry vacuuming When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your Big Green. Always connect to a properly grounded outlet. Unplug from outlet when not in use and before servicing.

WARNING:

Large Vacuum Flex Hose Clips

14. 9. 13. 12.

Vacuum Flex Hose Hose with Threaded Connectors Grip/Trigger Unit
Finger tighten threaded outlet connections. Do not over tighten, or use pliers or tools to tighten.

Wand Solution Tube

Top Power Unit

Small Wand Clips

Motor Filter Aluminum Wands

Ball Cage

Measuring Cup

Tank Unit Ball

Tank Siphon Tube

Casters

Floor Nozzle

How To Use This Guide

This Users Guide has been designed to help you get the most satisfaction from your BISSELL Big Green. Youll find assembly and operating instructions, safety precautions and pre-cleaning tips, as well as maintenance and troubleshooting instructions. Please read this Guide thoroughly before assembling your Big Green cleaner. Pay particular attention to the product diagram, assembly instructions, and part names. Locate and organize all parts before assembly. Familiarize yourself with the parts and where they fit. Following this Users Guide will greatly enhance your ability to get the most performance from your BISSELL Big Green for many years.
Several parts are packed inside the collection tank/tank unit. Separate tank unit from top power unit to find these parts. Also, match the number on the written instructions to the number on the assembly picture to better understand each assembly step.

How To Put It Together

1. 2. 3. 4. 5. 6. 7.
Casters. Locate 4 casters inside plastic packaging in collection tank. Turn tank unit upside down. Insert four casters and push until they snap into place. Ball. Place ball on raised area of recovery tank bottom. NOTE: Ball may have an unusual color due to recycled high density polyethylene (HDPE) used in its manufacture. Ball Cage. Position ball cage over ball and press cage firmly onto raised area. Motor Filter. Locate motor filter and insert it into cavity on the underside of the top power unit. Tank Unit. Flip carrying handle down over filling cavity on tank unit. Top Power Unit. Place top power unit on tank unit. Twist top power unit until it drops into place on tank unit. Flip up carrying handle to lock units. Aluminum Wands. Fit bottom wand section into top aluminum wand section. Latch button pops through hole to lock sections together. NOTE: Wands are identical and interchangeable. Buttons must be on upper end of wands for proper assembly. Aluminum wands fit together snugly. Floor Nozzle. Fit floor nozzle over bottom wand and lock with latch button. Grip/Trigger Unit. Fit grip/trigger unit into top wand lock with latch button.

Tank Unit

Motor Filter
How To Put It Together Continued

10. 11. 12. 13.

Wand Solution Tube. Connect wand solution tube to spray tip on floor nozzle and to cap valve on grip/trigger unit. Small Wand Clips. Secure tube to wand with two small wand clips. Vacuum Flex Hose. Connect vacuum flex hose to grip/trigger unit and lock with latch buttons. Insert vacuum flex hose into inlet on top power unit and lock in place. Hose with Threaded Connectors. Attach hose with threaded connectors to threaded outlet on grip/trigger unit. Finger tighten only. Press hose into molded slot under grip/trigger unit. Attach other end to threaded outlet on power unit. Finger tighten only. Vacuum Flex Hose Clips. Hold vacuum flex hose and hose with threaded connectors together. Snap three large vacuum flex hose clips in place at three clip bands on flex hose. Tank Siphon Tube. Pull up tank siphon tube next to filling cavity on tank unit. Insert firmly into opening on power unit. Assembly is now complete.
Wand Solution Tube Vacuum Flex Hose
Hose with Threaded Connectors
Grip/Trigger Unit Cap Valve

14. 15.

Siphon Tube
Special Attachments For Every Job
See individual sections for proper usage of all accessories
Make sure the power and tank units are properly aligned and locked with the carrying handle before pulling up siphon tube assembly and inserting it into power unit.

For Wet/Deep Cleaning

Bare Floor Attachment Floor Nozzle Brush Small Area Cleaning Nozzle For Dry Vacuuming
Dry Floor Nozzle Dry Filter Bag

Dusting Brush

Small Vacuum Nozzle Crevice Attachment
How To Begin Deep Cleaning Carpet

1. 2. 3. 4. 5.

Vacuum carpet (see page 10, HOW TO DRY VACUUM). Decide where to begin and end your job. Clean in 3 X 4 sections, starting in areas farthest from exit. Plan to leave a path open to empty collection tank and replenish filling cavity. Carpeting will dry in two to four hours, depending on carpet style and air circulation in room. A floor fan speeds drying. Plan activities to give carpet time to dry. Replace furniture on damp carpeting by placing waxed paper under legs until floor dries completely.

Deep Cleaning Upholstery

1. 2. 3.
Check manufacturers tag before cleaning. W or WS on the tag means you can use your Big Green. If tag is coded with an S (with diagonal strike-through), or says Dry Clean Only, do not proceed. If manufacturers tag is missing or not coded, check with your furniture dealer. If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet.
Always vacuum before you clean. If possible, move large furniture aside. But if its not possible to move your furniture, dont worry - your Big Green features a cleaning wand that easily maneuvers under and around furniture.

Cleaning Bare Floors

Deep cleaning carpeting and upholstery regularly can reduce dust and allergens in your home.

1. 2. 3. 4. 5. 6.

The Big Green is not recommended for cleaning wood floors. Use only Bissell Floor Care cleaning solution on no-wax floors. Never use Bissell Carpet Cleaner or other carpet cleaners on bare floors. Sweep before starting. Remove old wax before cleaning. Leave an exit path. Allow at least 1/2 hour drying time.
How To Deep Clean Carpet Getting Ready
Remove dry filter bag from ball cage. Remove concentrate measuring cup from filling cavity on side of tank unit. Pour two gallons of hot tap water (temperature should not exceed 120 F/48 C) into filling cavity until level reaches bottom of three vertical lines in tank unit. Shake bottle of BISSELL Carpet Care. Fill measuring lid to fill line (10 ounces). Empty measuring lid into filling cavity and replace measuring lid. Plug power cord into approved grounded outlet.
Remove Measuring Cup From Filling Cavity

Filling Cavity

Pre-treating
Use only BISSELL Carpet Care in this appliance. Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void warranty.
Pre-treat highly soiled areas: Press on pump/spray switch, hold floor nozzle 4 - 6 above soiled carpet, and pull trigger to spray cleaning solution. Wait 5-10 minutes. Scrub tough stains with floor nozzle brush.

Deep Cleaning

Turn on pump/spray and vacuum/suction switches. Place floor nozzle directly on carpet at arms length. Pull trigger to spray cleaning solution while pulling wand toward you. Repeat, keeping floor nozzle firmly against carpet surface. Continue until no more dirt can be removed. Do not overwet. Release spray trigger. Vacuum area until no more cleaning solution can be removed. Continue to clean entire carpet, working in 3 x 4 sections. If the machine loses suction, stops spraying and/or motor noise rises in pitch, empty the tank [see WHEN YOURE DONE, page 9]. Failure to empty tank will damage unit. If floor nozzle stops spraying, turn off pump immediately and check cleaning solution level. Never run pump dry.

Vacuum/suction switch

Pump/spray switch
Deep cleaning stairs and high traffic areas on a regular basis can prolong carpet life.

When Youre Done

Turn off pump/spray and vacuum/suction switches. Unplug from outlet. Remove tank siphon tube, flip down carrying handle and lift top power unit from tank unit. Carry tank unit to a toilet or sink to empty. With carrying handle in one hand, place other hand in gripping slot under filling cavity on tank unit. Lift and pour to empty. Make sure ball and ball cage are firmly seated on raised area. Replace power unit and lock in place with carry handle. See PUTTING IT AWAY on page 12.
How To Clean Upholstery And Small Areas

Getting Ready

Disconnect wand solution tube and aluminum wands from grip/trigger unit. Moisten O-ring at base of cap valve with soapy water. Align small area cleaning nozzle with cap valve and vacuum tube on grip/trigger unit. Press latch button on vacuum tube and slide small area cleaning nozzle on until latch button locks in place. Check manufacturers tag and/or test fabric in an inconspicuous place.
To clean upholstery, disconnect wand solution tube and aluminum wand from grip/trigger unit. Moisten O-ring at base of cap valve with soapy water. Align the Small Area Cleaning Nozzle with the cap valve and vacuum tube on grip/trigger unit, then press latch button on vacuum tube and slide together until latch button locks in place.
Check upholstery stuffing before cleaning. Colored stuffing may bleed through fabric when wet.

Cleaning

Turn on vacuum/suction and pump/spray switches. Depress trigger and pull small area cleaning nozzle toward you. Release trigger and repeat action to extract excess moisture. Repeat until area is clean. See WHEN YOURE DONE, above and PUTTING IT AWAY, page 12.
How To Clean Bare Floors Getting Ready
Attach bare floor attachment to bottom of floor nozzle with rubber and brush strips facing out. Align front edges and snap together. Fill measuring lid twice with Bissell Floor Care and empty into filling cavity. Vacuum/suction switch Pour two gallons of hot tap water into filling cavity. Water level should reach the bottom of three vertical lines in tank unit.
Pump/spray switch Floor Nozzle

Bare Floor Attachment

Turn vacuum/suction and pump/spray switches on. Depress trigger and pull floor nozzle toward you. Release trigger and repeat action to extract excess moisture. Disconnect bare floor attachment. Turn off machine, hold floor nozzle away from you, push bare floor tool off with thumbs. See WHEN YOURE DONE, page 9 and PUTTING IT AWAY, page 12.
To clean bare floors, attach Bare Floor Attachment to bottom of Floor Nozzle with the rubber and brush strips facing out. Align front edges

How To Dry Vacuum

Make sure tank unit is dry before proceeding. Check motor filter. Clean if necessary. Pull dry filter bag over ball cage, catching edge of bag over lip at bottom of cage. Place ball on raised area at bottom of tank unit. Position ball cage over ball and press firmly onto raised area. Remove two small aluminum wand clips and floor nozzle from wand.

7. 8. 9. 10. 11.

Attach one of four dry vacuuming tools. Insert tank siphon tube in tank unit.
Turn on vacuum/suction switch. Vacuum as usual. Empty collection tank when it is half full. See PUTTING IT AWAY, page 12.
Always check motor filter before dry vacuuming. Clean if necessary.

How To Wet Vacuum

Remove dry filter bag from ball cage. Place ball on raised area on bottom of tank unit. Position ball cage over ball and press firmly onto raised area. Insert tank siphon tube in tank unit. Attach bare floor tool to floor nozzle.
Turn on vacuum/suction switch. Do not turn on pump/spray switch or pump damage may occur. Place Big Green in a dry area of the floor. Vacuum as usual.
If the machine loses suction and/or motor noise rises in pitch, empty the tank [see WHEN YOURE DONE]. Failure to empty tank will damage unit. See WHEN YOURE DONE, page 9 and PUTTING IT AWAY, page 12.
Clean water spills can be picked up from surfaces directly. No cleaning solution is necessary.
Putting It Away After Deep Cleaning/Wet Vacuuming
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Rinse filling cavity with clean water. Leave about 1/2 gallon of clean water in filling cavity. Hold floor nozzle over bucket or sink. Turn on pump/spray switch, pull trigger for 30 seconds, and empty power unit. Empty filling cavity of excess water. Drain solution hoses. Empty and rinse collection tank. Rinse and dry collection tank, ball cage, ball, wands, and tools. Remove tank siphon tube from opening on power unit. Remove filter from end of tank siphon tube, clean filter under running water, then replace filter in end of tank siphon tube. Replace tank siphon tube in opening in power unit. We recommend that you air dry before closing unit for storage.

Tank siphon tube filter

Always clean floor nozzle spray tip and tank siphon tube filter before storing appliance.

After Dry Vacuuming

Remove motor filter from top power unit and rinse with water. Squeeze to remove water, then air dry before reinstalling. Clean after each vacuuming. Remove dry filter bag from ball cage. Shake to remove surface dirt. Rinse bag by hand in warm water. Air dry before reinstalling.

Weak or no suction / motor suddenly runs louder / motor runs hot.

Possible Causes

Remedies

Vacuum is not operating

Collection tank unit is full Air leak Dirty filter(s) Power unit improperly attached
Kink/blockage in hoses/tubes
Check electrical plug Vacuum/switch on? Call BISSELL Consumer Services (see page 15) Empty collection tank Check all vacuum connections Secure all latch buttons See PUTTING IT AWAY, After Dry Vacuuming, Steps 1-2 (see page 12) Reposition top power unit on tank unit Carrying handle in place to lock tank unit and top power unit? Straighten hoses/tubes Check aluminum wands/vacuum flex hose/solution hose and tube for obstructions
Reduced spray or no spray / Leaking connections.
Tank siphon tube filter clogged Filling cavity empty Spray tip clogged Tank siphon tube/Solution hose/ Wand solution tube kinked/disconnected Pump is not operating

Connections not tight

See PUTTING IT AWAY Steps 9-11 (see page 12) Refill filling cavity See PUTTING IT AWAY Step 8 (see page 12) Tighten loose connections Relax kinks in solution tubes/hoses Check electrical plug Pump/spray switch on? Call BISSELL Consumer Services ( see page 15) Finger tighten all connections (do not use pliers or other tools)
To reduce the risk of fire, electric shock or injury unplug from outlet before servicing.
BISSELL Replacement Parts

Part No.

210-4706 555-9129 555-9013 216-4181 210-1188 010-9156 010-6055 213-9152 203-1659 555-9008 555-6502 215-9151 555-9044 603-2920 017-3533 213-3537 213-1526 213-3004 213-0329 215-9075 214-1523 555-9011 555-9036 210-2283 210-4740 215-6150 555-9005 555-9003 213-0471

Part Name

1 Vacuum flex hose Large vacuum flex hose clips (3) 2 Hose with threaded connectors Grip/trigger unit 3 Dusting brush Crevice attachment Small vacuum nozzle Drain clean-out attachment Cap valve assembly Wand solution tube Small wand clips (2) Small nozzle Aluminum wands (2, interchangeable) Top power unit 14 Motor filter Filter bag Ball cage Measuring cup Ball Tank unit (includes filling 17 cavity, collection tank, and handle Wall storage rack with screws (optional on (optional on some models 19 Tank siphon tube Tank siphon tube filter Caster (individual) 20 Dry floor nozzle Spray tip Floor nozzle Floor nozzle brush Bare floor attachment 24 23
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call: BISSELL Consumer Services

1-800-237-7691

Monday - Friday Saturday 8 a.m. 10 p.m. ET 9 a.m. 8 p.m. ET Or write: BISSELL Homecare, Inc. PO Box 3606 Grand Rapids, MI 49501 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It is your warranty.
You may purchase replacement parts from your retailer, by using the order form in this Users Guide, by calling BISSELL Consumer Services or by visiting our website. To locate a retailer near you, or to place an order using Visa, MasterCard, Discover or American Express, call
Monday - Friday 8 a.m. 10 p.m. ET Saturday 9 a.m. 8 p.m. ET Or visit our Website - www.bissell.com

About Your Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELLs option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part. See information below on "If your BISSELL product should require service". This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website www.bissell.com to locate a BISSELL Authorized Service Center in your area. If there are no authorized BISSELL Service Centers in your area, select the "Customer Service" tab, and follow the instructions for contacting us via email. A BISSELL Representative will issue you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair. The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your proof of date of purchase in the event of a warranty claim do not send original.) If you need information about repairs or replacement parts, or if you have questions about your warranty, select the "Customer Service" tab on our website and follow the instructions for contacting us by e-mail. Or call: BISSELL Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. - 9 p.m. EST Saturday 9 a.m. - 5 p.m.EST Or write: BISSELL HOMECARE, INC. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services

BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELLS LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
2003 BISSELL Homecare, Inc Grand Rapids, Michigan All rights reserved. Printed in USA Part Number 010-5859 Rev 7/03 Visit our website at: www.bissell.com

Canister Deep Cleaner Model 1672 Produced > 04023
BISSELL Service Center Dept. 1-800-457-1509 Fax: 1-800-517-9535 partner.bissell.com

20 Issued: February 2004

2004 BISSELL Homecare, Inc.
CANISTER DEEP CLEANER Model 1672 > 04023
KEY PART NO DESCRIPTION FLEX HOSE CLIPS FLEX HOSE SOLUTION HOSE 8.5' GRIP AND TRIGGER ASSY CAP VALVE ALUMINUM WAND (1pc) WAND RETAINING CLIPS WAND SOLUTION TUBE HANDLE SIPHON TUBE ASSY CONNECTOR - INLET SIPHON TUBE FILTER TANK ASSY MEASURING CUP CASTER - LT GREY (4pk) SMALL VACUUM NOZZLE DUSTING BRUSH UPH NOZZLE - SHORT CREVICE TOOL BARE FLOOR ATTACHMENT FLOOR NOZZLE ASSY SPRAY TIP FLOOR NOZZLE BRUSH POWER UNIT > 04023 SWITCH CONNECTOR NUT SPRING AND TUBE ASSY HOSE CLAMP.335 ID COVER/SWITCH ASSY PUMP CLIP CORDSET PUMP HOSE - INLET TO TANK CONNECTOR INLET - FEMALE CONNECTOR INLET - MALE MOTOR HOUSING & CONNECTOR ASSY SEAL - NITRILE PVC VACUUM MOTOR FOAM FILTER BAFFLE TANK COVER SECONDARY FILTER BALL CAGE BALL FLOAT

xx xx xx xx xx

2105706
FILTER BAG DRY FLOOR NOZZLE w/ SWIVEL DRY FLOOR NOZZLE - NEW O-RING FOR CAP VALVE USER'S GUIDE - 1672
Issued: 02/04 Revised: 09/BISSELL Homecare, Inc.
BISSELL Service Center Dept 1-800-457-1509 Fax 1-800-517-9535 partner.bissell.com