ProHeat

USERS GUIDE

7901 SERIES 8910 SERIES

Safety Instructions

Product View/Accessories

Assembly

Features / Operations

Routine Maintenance

Troubleshooting

Consumer Services

Replacement Parts

Warranty
Thanks for buying a BISSELL ProHeat
Were glad you purchased a BISSELL ProHeat heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your ProHeat is well made, and we back it with a full one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, youll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat. Thanks again, from all of us at BISSELL.
Mark J. Bissell President and Chief Executive Officer
IMPORTANT SAFETY INSTRUCTIONS
Use only cleaning products formulated by BISSELL for use in this appliance. I Keep openings free of dust, lint, hair, etc. I Do not point attachment nozzle at people or animals. I Keep appliance on a level surface. To reduce the risk of I Turn off all controls before unplugging. fire, electric shock, or injury: I Unplug before attaching the Turbo Brush. I Do not immerse. I Be extra careful when cleaning stairs. I Use only on surfaces moistened by I Close attention is necessary when used by cleaning process. or near children. I Always connect to a properly grounded outlet. I WARNING: The Power Cord on this product I See Grounding Instructions. contains lead, a chemical known to the State I Unplug from outlet when not in use and before of California to cause birth defects or other conducting maintenance or troubleshooting. reproductive harm. WASH HANDS AFTER I Do not leave machine when it is plugged in. HANDLING. I Do not service machine when it is plugged in. SAVE THESE INSTRUCTIONS. I Do not use with damaged cord or plug. I If appliance is not working as it should, has THIS MODEL IS FOR HOUSEHOLD USE ONLY. been dropped, damaged, left outdoors, or Commercial use of this unit voids the dropped in to water, have it repaired at an manufacturers warranty. authorized Service Center. GROUNDING INSTRUCTIONS I Use indoors only. I Do not pull or carry by cord, use cord as a This appliance must be connected to a grounded wiring system. If it should malfunction or break handle, close door on cord, pull cord around down, grounding provides a safe path of least sharp corners or edges, run appliance over resistance for electrical current, reducing the risk cord, or expose cord to heated surfaces. of electrical shock. The cord for this appliance I Do not carry the appliance while in use. has an equipment-grounding conductor and a I Do not unplug by pulling on cord. Unplug by grounding plug. It must only be plugged into an grasping the plug, not the cord. outlet that is properly installed and grounded in I Do not handle plug or appliance with wet hands. accordance with all local codes and ordinances. I Do not put any object into appliance openings, Grounded use with blocked opening, or restrict air flow. Outlets I Do not expose hair, loose clothing, fingers or body parts to openings or moving parts. I Do not pick up hot or burning objects. Grounding Pin I Do not pick up flammable or combustible materials Improper connection (lighter fluid, gasoline, kerosene, etc.) or use in the of the equipment-grounding conductor presence of explosive liquids or vapor. can result in a risk of electrical shock. I Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, Check with a qualified electrician or some moth proofing sub stances, flammable dust, service person if you arent sure if the outlet is properly grounded. DO NOT or other explosive or toxic vapors. MODIFY THE PLUG. If it will not fit the I Do not pick up toxic material (chlorine bleach, outlet, have a proper outlet installed by a ammonia, drain cleaner, gasoline, etc.). qualified electrician. This appliance is I Do not modify the 3-prong grounded plug. designed for use on a nominal 120-volt I Do not allow to be used as a toy. circuit, and has a grounding attachment I Do not use for any purpose other than plug that looks like the plug in the described in this Users Guide. drawing above. Make certain that the I Do not operate the appliance unless the belt door appliance is connected to an outlet having is securely assembled in the location provided. the same configuration as the plug. I Use only manufacturers recommended No plug adapter should be used with attachments. this appliance.

When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your PROHEAT

WARNING:

Trigger
Keep plenty of genuine BISSELL Fiber Cleansing Formula and Scotchgard Protector Cartridges on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and void the warranty.

Upper Handle

Power Switch

SmartTemp Switch

Crevice Tool Storage
Tool Caddy Power Cord Quick Release
Tough Stain Brush Storage

Tank-inTank

Hex Nuts
TurboBrush Storage (select models only) Handle Release SmartTemp Ready Light SmartMix Switch SmartMix Tank
Flex Hose Lower Handle Flow Indicator (Filter Inside) ReadyTools Dial Applicator Tool Storage

Accessories

*All items may not be included with your model. More tools are available. To order replacement parts or tools please refer to page 23.
4 Upholstery Tool Tough Stain Brush (Available on select

models only.)

PreTreat Wand
(Available on select models only.)
Bare Floor Attachment DirtLifter PowerBrush

Spraying Crevice Tool

Belt Access Door Floor Nozzle Window

TRIAL SIZE

ON CTI SU H US BR
Floor Cleansing Formula FOR DEEP CLEANING MACHINES

TOUGH STAIN PRECLEANER

Penetrates and Loosens Tough Stains & Embedded Dirt before Deep Cleaning

ES DEEP

Safely Deep Cleans and Revitalizes No-Wax Floors

AND STA

TO THE EYES. CAUTION: MAY BE IRRITATINGCAREFULLY READ BACK PANEL

32 FL.OZ.

(946 mL)

Applicator Tool 4

Scotchgard protector

TurboBrush

16 oz. BISSELL Multi-Allergen Formula with Scotchgard Protection
16 oz. BISSELL Fiber Cleansing Formula with Scotchgard Protection
16 oz. 16 oz. Tough Stain Floor Cleansing PreCleaner Formula

How to use this guide

Power Switch SmartTemp Switch
The SmartTemp Ready Light indicates when the heater is ON. The heater should be turned on two minutes before cleaning, to become fully warmed up and ready for cleaning. It is found on the front of the handle where it is easy to see while you clean. SmartTemp increases the water temperature approximately 25 and will not allow it to exceed 180.

SmartMix bottle

SmartMix
Provides custom control for each cleaning job.

1. 2. 3.

Lift the SmartMix concentrate bottle up and out of the machine base. Turn the bottle over so that the valve cap is in an upward position. Unscrew the valve cap and fill the bottle to the mark with BISSELL Fiber Cleansing Formula. Replace the valve cap turning until snug.
Replace SmartMix concentrate bottle.
Choose the SmartMix setting that fits the cleaning job. Water Rinse / Carpet Protector -This setting must also be used when applying the carpet protectant through the applicator, to prevent the pump from temporarily losing its prime. Normal- automatically provides the best mix of water and concentrate for most cleaning jobs. High Traffic- automatically mixes the right amount of water and concentrate to dissolve tough grime and heavy soil. Note: Residual cleaning materials left in carpet from other products may cause excessive foaming when picked up. If foam is overflowing tank, move SmartMix dial to Water Only position until the condition stops. Note: Both the SmartMix Bottle and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty, the machine will temporarily lose its prime and not apply either cleaning solution or water only.
H TR IG AFH N W OR FI C A M C PR AR TE AL O PE R R TE T I N C TO SE / R

SmartMix Dial

Deep Cleaning stairs and high traffic areas on a regular basis and using the carpet protectant can prolong carpet life.

DirtLifter PowerBrush

The powered brush roll at the floor nozzle is designed to enhance cleaning performance. The bristle pattern lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights and protects your carpet if you leave the power switch ON. When the machine handle is in the fully upright position, Carpet Saver automatically raises the brush off the carpet.

WARNING: fire, To reduce the risk of
use only BISSELL Deep Cleaning Formula for full size machines in your ProHeat. Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void warranty. Chemical spot cleaners or solvent based soil removers should not be used. These products may react with the plastic materials used in your ProHeat, causing cracking or pitting.

Tank-in-Tank

Our Tank-in-Tank system is designed with a bladder inside for clean water. As you clean, the bladder will empty. Dirty water collects in the tank outside the bladder. Step on handle release to lay the machine handle down out of the way.

Tank-in-Tank Continued

Lift the Tank-in-Tank handle. The handle locks the lid in place. Carry it like a bucket to fill at the sink. Note: You may notice hair and debris deposits on the carpet that were loosened by the brushing action (especially with newer carpets that have never been deep cleaned before). This debris should be picked up and thrown away. Debris that deposits in the Brush Belt should be cleaned between uses to keep the Belts running free.

Lift and Carry

Set the tank down and rotate the handle forward to unlatch the lid. Lift off and set the lid aside. Find the mouth of the Bladder and fill to the bottom of the neck with clean hot tap water. *Do not boil or microwave water as it can destroy the Bladder. Note: Fill the Bladder with clean hot tap water only.

Rotate Handle to Unlatch

6. 7. 8. 9.
Replace the tank lid matching the lid and tank edges. Handle must be in the forward position to reinstall.
Rotate the handle to the carrying position to re-latch the lid. Replace tank in machine base, seating firmly in place.
Fill bladder only with clean hot tap water
Rotate handle back down to the latched position. Note: Both the SmartMix Bottle and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty the machine will not apply either cleaning solution or water only.

Latched

When Its Time to Empty Tank-in-Tank
Remove the Tank-in-Tank follow steps 1 and 2 on page 7 and 8. Carry the Tank-in-Tank, like a bucket, to the sink where you will dispose of the dirty water.
When Its Time to Empty Tank-in-Tank Continued

3. 4. 5.

Remove Tank Lid by rotating handle forward to unlatch lid and lifting lid off tank. Pour out dirty water.

3 Rotate Handle to

Pour out

4 dirty water

After each use, remove and rinse the lint screen located on the tank lid. A. Remove tank assembly from unit. B. Remove tank lid. C. Remove any debris caught in lint screen. D. Reinsert lint screen on tank lid. The screen will click into place E. Replace tank lid. F. Reinsert tank assembly into unit. Refill with clean tap water as above, steps 5 through 9 on page 8, and refill the SmartMix bottle with BISSELL Fiber Cleansing Formula as necessary. When the cleaning job is complete, rinse out the Tank-in-Tank by rinsing clean water between the bladder and tank. Return Tank-in-Tank to the machine, following steps 6 through 9 on page 8. Refer to the Maintenance section, pg. 17 for the final cleanup.

Unlatch

5C Lint Screen
A special red float device in the tank will cause the cleaner to stop removing solution from the carpet and the motor sound will rise in pitch to let you know the dirty water tank is full.

The Flow Indicator

The Flow Indicator is located on the machine base. It spins when the trigger is pressed to indicate that the machine is applying cleaning solution to the floor. It will stop spinning to indicate that the SmartMix bottle or bladder needs to be refilled, or when the trigger is released. Flow Indicator does not spin when set to Tool setting.
Thorough vacuuming before deep cleaning will prevent early clogging of lint trap.

ReadyTools Dial

This provides above floor cleaning with the flip of a switch. Just choose the cleaning tool or protector applicator, attach to the flex hose and ProHeat is ready to clean upholstery, stairs or apply extra protection against dirt and tough stains when using the Scotchgard protector applicator.* *Set the dial to Floor Cleaning when cleaning carpets or bare floors or set it to Tools/PreTreat when using the flex hose attachments or for pre-treating floors, or when applying the Scotchgard protector applicator. *SmartTemp heats the cleaning solution for carpet and bare floor application only. It does not heat solution sprayed through the accessory tools.

Flow Indicator

R NG FLOO NI CLEA

S TOOL AT RE PRET

Operations Before You Clean Carpets

1. 2. 3. 4.

Plan activities to give carpet time to dry.
Remove easily moved furniture from the room (chairs, lamps, coffee tables, etc).
Vacuum thoroughly to pick up loose debris and pet hair before using the ProHeat. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.

1 RT STAERE H

Machine Preparation
Set up the machine following instructions in The Features section, pages 6-9. Use Fiber Cleansing Formula in the SmartMix tank when cleaning carpets, stairs or upholstery. Use clean water in the SmartMix tank for gentle cleaning, rinsing, or when applying carpet protectant. Choose the SmartMix setting to match the cleaning job. Set the ReadyTools switch to either Tools/PreTreat or Floor Cleaning.

PreTreating

Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet, high traffic areas such as entryways and hallways, or stairs.

1. 2. 3. 4. 5.

Set the SmartMix dial to High Traffic.
Try pre-treating stairs or entry ways with BISSELL Tough Stain PreCleaner. Then deep clean with the SmartMix dial set on High Traffic.
Set ReadyTools dial to PreTreat. Plug into a proper outlet and turn ON both the Power and SmartTemp switches.
While pressing the trigger, slowly make several passes over the area to be cleaned. Caution: Do not overwet. Turn the machine Power switches OFF and let BISSELL Deep Cleaning Formula dissolve the tough soil for 1-2 minutes before continuing.

Carpet Cleaning

Plug into a proper outlet and turn the Power and the SmartTemp switches ON. Wait two minutes for the heater to warm up before beginning to clean. While pressing the trigger, make one slow forward wet pass and another one back. Let the SmartTemp heated formula and DirtLifter Powerbrush do the work for you. Caution: Do not overwet. Note: Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure. Release the trigger and make one slow forward and back pass over the same area to remove any residual dirty water. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you cant see any more water being pulled up. Note: Both the SmartMix and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty the machine will not apply either cleaning solution or water only. When the cleaning job is complete refer to the Maintenance section for machine cleanup and storage instructions on page 17-19.
ATTENTION BERBER CARPET OWNERS: have a Some Berber Carpets
tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. Please see Stain Removal instructions on page 12.

Stain Removal

Do Not Delay! Failure to attend to an accident soon after it occurs may cause it to set and become permanent. Before treating any stain, follow these pre-treatment steps: Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse.

2. 3. 4.

Gently scrape up semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery. If the area has dried, remove the remaining semi-solids and residue with a sweeper or vacuum. Be sure to pre-test any spot removal solutions or chemicals on an inconspicuous area first. This is extremely important; different dyes and materials could be damaged or discolored by a cleaning solution. If such a change should occur, try a different solution or call a professional. If cleaning on Berber Carpet gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area.

Use one of the following methods to Preclean the stain: Using BISSELL Tough Stain Precleaner, generously spray the area with the formula. Gently work the solution with a clean cloth or towel into the area using light strokes from the edges of the stain to the center. When your cloth reaches the center of the stain, gently pinch it in an upward motion. Make sure to turn and change your cloth frequently and do not rub the stain. You may repeat this process several times.
or Use your BISSELL deep cleaner as a Precleaner. With one of the tools attached to hose, set the Ready Tools dial to Pretreat and the SmartMix dial to the High Traffic setting. Spray the area with solution and allow the Deep Cleaning formula to penetrate for 3-5 minutes.
Once the Precleaning is complete, use the attached tool to gently scrub the stain with back and forth strokes. Allow to dry. Some difficult stains may require a second treatment.
(Available on select models only)
Unplug cleaner from the outlet before attaching TurboBrush. Attach TurboBrush to the flex hose by pressing tool onto the grip/trigger until button snaps into hole. Make certain tool is securely in place.
Move the TurboBrush switch to the BRUSH position. This activates the brush when the unit is running. Place the tool directly on the soiled surface. Apply downward pressure on the tool and pull towards you while pulling trigger to spray cleaning solution.

H US BR

N IO CT SU
Release the spray trigger and move the switch to the SUCTION position. Vacuum the area until no more cleaning solution can be removed. Repeat steps 1-3 until no more dirt can be removed. Caution: Do not overwet.

When Youre Done

Disconnect the TurboBrush from the flex hose by pushing down on the button lock and pulling straight off. Once removed from the flex hose, the TurboBrush can be cleaned. A) Move the switch to the SUCTION position B) Rinse under running water. C) Check spray nozzle for dirt. If necessary, clean with a soft bristle brush. D) Replace TurboBrush in its special storage location on the handle front. (on select models only

Scotchgard protector Applicator (Optional)
The Scotchgard protector applicator (with formula included) can be used to help retain the carpet cleanliness you achieve with your ProHeat machine. For best results the post cleaning treatment should be applied while the carpet is still wet or damp. It is recommended that the Scotchgard protector is applied every 12 months in all carpeted areas, and after every deep cleaning for high traffic areas such as entryways and stairs. Immediately after cleaning and rinsing your carpets, empty the Tank-in-Tank and refill the bladder with clean hot tap water. (See page 7 & 8 for instructions.)

2. 3. 4. 5. 6. 7.

Set the ReadyTools dial to Tools/Pretreat. Purge the hose to eliminate cleaning solution from the tube by spraying water through the hose without attachments into a sink for 15-30 seconds. Attach cartridge to the applicator tool, following instructions on cartridge. Turn the SmartMix dial to the Water Rinse/Carpet Protectant Setting. Place the Scotchgard protector applicator onto the end of the Flex Hose. The water from the Tank-in-Tank will automatically mix with the concentrated protectant formula contained in the cartridge. Before applying Scotchgard protector, test a small, hidden area for colorfastness. Examine area when dry. If color is affected, do not use. For upholstery look for manufacturers cleanability code tag. Use on fabrics coded W or WS. If coded S or X do not use. Not recommended for use on velvet, silk vinyl, leather or 100% cotton upholstery. Plan your route to leave an exit path. It is best to begin protecting in the corner farthest from your exit. Apply Scotchgard protector in a slow sweeping motion with a slight overlap of the treated area. For best coverage, follow the guide on the cartridge. One 8 oz. cartridge protects 200 square feet (18.6 square meters). This is equal to two average size rooms (each at 10 x 10 feet or 3 x 3 meters. Periodically check the product level in the bottle to ensure best coverage. Be careful not to spray the protector onto furniture or fabric that has not been tested for colorfastness. If this does occur, wipe off the protector. Remove bottle from spraying tool. If concentrate is left, put the cap on and store for later use at room temperature. With applicator tool still on the end of flex hose, spray clean hot water into sink to avoid any future clogging. Store tool on the back of unit in the caddy.
If clogged, soak applicator tool in hot tap water before using.
8. 9. 10. 11. 12. 13. 14.

Plan your cleaning route to leave an exit path. Plan activities to allow 30 minutes for the floor to dry completely.
Attach the Bare Floor Tool

1. 2. 3. 4. 5. 6.

Step on the handle release to lay the machine handle down. Remove the Tank-in-Tank from the machine base. Lift the machine base to expose the underside of the nozzle. Attach Bare Floor Tool to nozzle with long tab to the right side (ReadyTools side) of the nozzle. First attach left side (short Tab) catching tab over nozzle edge. Gently bend long tab (right side) outward to easily snap over edge of clear nozzle on left.
Bottom Front Edge of Machine Base Bare Floor Cleaning Tool Snap Together
Set up machine following instructions in the Features section, pages 6-9. Be sure to thoroughly rinse out any remaining Fiber Cleansing Formula from the SmartMix bottle to prevent slippery linoleum, vinyl, and tile floors. Use BISSELL Floor Cleansing Formula in the SmartMix tank. Check ReadyTools dial - it should be set on Floor Cleaning. Choose the SmartMix setting to match the cleaning job. Plug into a proper outlet and turn Power Switch ON. Turn SmartTemp switch ON. The SmartTemp Ready Light illuminates and the ProHeat is ready to clean.
Bare Floor Cleaning Technique
Slowly move the machine nozzle with Bare Floor Tool forward and back over soiled surface one time while pressing the trigger. Caution: Do not over wet. Repeat the motion without pressing the trigger using the Bare Floor Tool to squeegee and suction up the dirty water. Repeat steps 1 and 2 backing along the exit path. Allow about 30 minutes for the floor to dry completely. When the cleaning job is complete refer to the Maintenance/Storage section on page 17-20. To remove Bare Floor Tool gently bend long tab (right side) outward and pull tool down away from nozzle. Rinse thoroughly, dry and store
electric shock or injury unplug from outlet before servicing.
SmartMix Bottle may be stored with concentrate ready for your next cleaning job. Make sure dial is turned to the Water Rinse/ Carpet Protector Setting when storing.

Turn Power and SmartTemp switches OFF. Unplug power cord from the outlet and coil around Power Cord Quick Release. Remove and rinse tools in clean, running water, dry and replace tool caddy. Coil flex hose around storage brackets on tool caddy. Remove Tank-In-Tank, dispose of dirty water. See Features section, Page 7-9.
Rinse out Tank-In-Tank and replace on the machine; Clean out lint trap. Clean out the Flow Indicator Filter each time it is used to ensure best cleaning performance. Unscrew the Flow Indicator Cap, lift out the red rotor and white filter. Rinse all three parts in tap water. Replace the filter and rotor. Replace the Flow Indicator Cap; turn until snug, do not over-tighten. Wipe all exterior surface with a soft cloth.

8. 9. 10.

Store cleaner upright in a protected, dry area. Note: ProHeat uses water and must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty. When carpet is dry, vacuum again to remove hair and fuzz that the ProHeat may have loosened.

Rotor Filter

Pump Belt Replacement
Turn the machine off and unplug from the wall outlet.
Step on the release pedal and recline the handle down onto floor. (see illustration).
Remove Tank-In-Tank and SmartMix tanks. Set them aside (see illustration).
Remove Belt Access Door located near the Floor Cleaning/ Tools switch by inserting a flat head screwdriver into the slot nearest to the handle and gently prying the access door off (see illustration).
Turn the machine onto its side so the belt access area is facing upward (see illustration).
On the bottom of the machine, near the belt access area, is a red retainer plate that holds the black brush arm and brush in place. Using a Phillips head screwdriver remove the screw that holds the red retainer plate in place. Set red retainer plate and Phillips head screw aside (see illustration).

7. 8. 9.

Remove the black brush arm that holds the brush in place. Set the black brush arm aside (see illustration).
Remove the toothed brush belt from the brush then from the red pump pulley. Set the toothed brush belt and brush aside.
Locate and remove broken pump belt.

To Install the Replacement Pump Belt
With the unit still on its side, loop one end of the replacement pump belt around the red pump pulley and then the other end around the silver motor shaft (see illustration). Do not twist the replacement pump belt.
Re-install the toothed brush belt first onto the red pump pulley and then onto the toothed end of the brush (see illustration).
Re-Install the brush into the base of unit.
Place the black brush arm onto the brush and slide black brush arm into base of unit. The black brush arm and brush should slide easily into original position(see illustration).
Re-install the red retainer plate and Phillips head screw (see illustration).
Using your finger, gently spin the replacement pump belt on the silver motor shaft. If assembled correctly, the replacement pump belt should rotate freely around the silver motor shaft and drive pulley without obstruction. The brush should also rotate freely when the silver motor shaft is turned.
Turn the machine right side up and replace the Tank-InTank, SmartMix tank and belt access door (see illustration).)
Assembly is now complete. If you have any questions, or are having trouble installing your replacement pump belt, please call BISSELL Consumer Services at 1-800-237-7691.
SmartTemp Ready Light does not illuminate.
fire, electric shock or injury unplug from outlet before servicing.

Possible Causes

The SmartTemp switch is not turned ON. The machine Power Switch is not turned ON.

Remedies

Turn on the SmartTemp switch. Both switches must be ON to activate the SmartTemp Ready Light.
Reduced spray or no spray
Bladder may be empty. SmartMix bottle may be empty.
Refill bladder with hot tap water. Fill with BISSELL Advanced Cleaning Formula for cleaning or water if rinsing,or using the Scotchgard protector applicator. Clean out Flow Indicator Filter, page 17. Turn power OFF; remove & reseat tanks. Inspect for presence of seals. Turn power OFF; after 1 minute turn ON and depress trigger. Turn the machine OFF and unplug from the outlet. To check if a Pump Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. You should be able to see the Pump Belt looped around the motor shaft. If it is broken or missing, please refer to Replacement Parts on pg.23 before calling Consumer Services. Complete installation instructions will accompany the replacement belt.
The filter may be clogged. Tanks may not be seated properly. Pump may have lost prime. The Pump Belt may be broken.

Lift Here

Insert Screwdriver Blade Here
Troubleshooting Continued

DirtLifter PowerBrush does not turn.
The Brush Belt or Pump Belt is off or broken.
Turn the machine OFF and unplug from the outlet. To check if a Pump Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken refer to pages 18-19.
Carpet Protector is not spraying.
Bottle not connected properly to the tool. Solution clogging the Spray trigger.
Follow instructions on cartridge assuring proper fit. Soak applicator tool only in hot water. Spray without the cartridge attached to purge any residual Solution left in the tool. Soak applicator tool only in hot water. Spray without the cartridge attached to purge any residual Solution left in the tool. Set to proper setting.
Applicator tool spray is blocked.
SmartMix not set on water/rinse carpet protector setting.
ReadyTool dial not set on tool setting. Set to tool setting.
Cleaner not picking up solution.
Ready Tools dial may be at the wrong setting for the cleaning job. Nozzle Window may not be properly attached.
Set ReadyTools dial to either Tools or PreTreat or Floor Cleaning. Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the Nozzle Window are snapped into the mating slots in the main housing. Re-install lid; refer to The Operations section.
Tank-in-Tank lid is not properly installed.
Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to function; remove and reseat Tank-in-Tank. Poor tool position. (Hand held attachments only). Tank-in-Tank has picked up maximum dirty water. Adjust angle; apply more downward pressure. Empty Tank-in-Tank, refer to the Operations section.
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call: BISSELL Consumer Services

1-800-237-7691

Monday - Friday Saturday 8 a.m. 10 p.m. ET 9 a.m. 8 p.m. ET Or write: BISSELL Homecare, Inc. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.com

SMART MIX TANK POWERSTEAMER 1697-W PROHEAT 8910-1
Our new 2X formulas are concentrated therefore less is needed than indicated on your tank. Please follow instructions to mark a new fill line. Formula Line

Instructions:

Option 1 (Liquid Measure): 1. Using a standard liquid measuring cup (or cap on BISSELL 2X deep cleaning formula), measure 7oz of water (3caps full) and pour into tank. 2. Using permanent marker draw new water line. 3. The formula line will remain the same. Option 2 (Template): 1. Print out template at 100% on 8 x 11 (letter size) paper. 2. Use scissors to cut out template on dotted lines. 3. Line up template with flat side of tank that contains current formula line. 4. Use a permanent marker to trace new water line where template indicates.

New Water Line

Cut on dotted line
to verify print accuracy 1 inch scale