ProHeat 2X

USERS GUIDE
8920, 9200, 9300, 9400 SERIES

Safety Instructions

Product view / Accessories

Assembly

Features / Operations

Maintenance

Troubleshooting

Consumer Services

Replacement Parts

Warranty

Thanks for buying a BISSELL ProHeat 2X
Were glad you purchased a BISSELL ProHeat 2X heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your ProHeat 2X is well made, and we back it with a limited one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, youll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat 2X. Thanks again, from all of us at BISSELL.
Mark J. Bissell President and Chief Executive Officer
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your PROHEAT 2X. To reduce the risk of fire, electric shock, or injury: Do not immerse. Use only on surfaces moistened by cleaning process Always connect to a properly grounded outlet. See Grounding Instructions Unplug from outlet when not in use and before conducting maintenance or troubleshooting Do not leave machine when it is plugged in Do not service machine when it is plugged in Do not use with damaged cord or plug If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an Authorized Service Center Use indoors only Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces Unplug by grasping the plug, not the cord Do not handle plug or appliance with wet hands Do not put any object into appliance openings, use with blocked opening, or restrict air flow Do not expose hair, loose clothing, fingers or body parts to openings or moving parts Do not pick up hot or burning objects Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing sub stances, flammable dust, or other explosive or toxic vapors Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, gasoline, etc.) Do not modify the 3-prong grounded plug Do not allow to be used as a toy Do not use for any purpose other than described in this Users Guide Do not operate the appliance unless the nozzle is securely assembled in the location provided Do not unplug by pulling on the cord Use only manufacturers recommended attachments Always install float before any wet pick up operation Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage. See the cleaning fluid section of this guide Keep openings free of dust, lint, hair, etc. Do not point attachment nozzle at people or animals Keep appliance on a level surface Turn off all controls before unplugging Unplug before attaching the Turbo Brush Be extra careful when cleaning stairs Close attention is necessary when used by or near children WARNING: The Power Cord on this product contains lead, a chemical known to the State of California to cause birth defects or other reproductive harm. WASH HANDS AFTER HANDLING.

WARNING:

SAVE THESE INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY. Commercial use of this unit voids the manufacturers warranty.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Grounded Outlets

Grounding Pin
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you arent sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

Spray Trigger

Power Switch Extra Long Power Cord
Heater Switch Flex Hose Upper Handle
Easy Carry Handle Heat Indicator Light Tank Carry Handle ReadyTools Dial
Detent Pedal 2-in-1 Water Tank

Lower Base

Easy To Remove Nozzle

Edge Sweep Brushes

Optional Accessories:
These items are available for purchase with your model. To order replacement parts or additional tools or formulas, please refer to page 22-23.

3 Tough Stain Brush

4 Upholstery Tool

6 Wide Stair Tool

TurboBrush

Bare Floor Attachment

Spraying Crevice Tool 4 16
Scotchgard protector applicator

Tool Bag

Spray Trigger Upper Hose Rack
Hose Secure Latch Upper Handle TurboBrush Storage (Select Models) Crevice Tool Holder

Lower Hose Rack

Detent Pedal Formula Tank
Keep plenty of genuine BISSELL Advanced Cleaning Formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and void the warranty.
16 oz. BISSELL Fiber Cleansing Formula with Scotchgard Protection
16 oz. Tough Stain PreCleaner
8 oz. Hard Floor Solutions
8 oz. Scotchgard protector Cartridge 16 5

How to Use this Guide

This Users Guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat 2X. Youll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this Guide thoroughly before assembling your Deep Cleaner. Pay particular attention to the product diagram, assembly instructions, and part names. Locate and organize all parts before assembly. Familiarize yourself with the parts and where they go. Following this Users Guide will greatly enhance your ability to get the most performance from your BISSELL ProHeat 2X for many years. Your ProHeat 2X comes in four easy to assemble components. Upper Handle Lower Base Tool Caddy (2 pieces) The only thing you will need to assemble your cleaner is a Phillips head screwdriver.

WARNING: cleaner Do Not plug in your
until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures.

How To Put It Together

Refer to Assembly Diagram on page 4

1. 2. 3.

Slide Upper Handle onto Lower Handle. Screw in with 3 screws. Place Upper Hose Rack onto back of Upper Handle, and secure with 1 screw. Place Lower Hose Rack onto back of Upper Handle by pushing in and sliding down until it snaps into place. Snap tools into the Tool Caddy as shown in figure 4. Wrap Power Cord and Flex Hose as shown in figure 5. Keep Flex Hose snugly in place by using the Hose Secure Latch. ProHeat 2X assembly is now complete.

4. 5. 6.

Tough Stain Brush TurboBrush (available on select models only) Spraying Crevice Tool
Crevice Tool Holder Scotchgard Protector Tool (available on select models only)

Hose Secure Latch 16 6

Special Features of Your BISSELL ProHeat 2X
Your BISSELL ProHeat 2X Deep Cleaner is a home cleaning system that uses the power of heat and brushes to get the deep down dirt for a maximum clean. Not only does it come with a lot of unique features, it has been designed with you, the customer, in mind.

Built-in Heater Feature

BISSELL ProHeat models all feature a patented built-in heater which will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 190 degrees. The Heater switch on the front of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate wool or oriental rugs.
Dual DirtLifter PowerBrush
The 2 DirtLifter PowerBrush rolls are designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights and protects your carpet if you leave the power switch ON ( I ). Once the product is in the Upright position, the brushes automatically stop spinning. The Detent Pedal will activate the brush when floor cleaning.

Custom Clean

The Custom Clean feature automatically mixes hot tap water with the BISSELL formula. Simply choose one of the 4 settings (Heavy Traffic, Normal Clean, Light Clean, or Rinse) and the ProHeat 2X will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need. Having a separate solution tank from the water tank also allows no waste of formula. Because the water and solution are stored separately, they are not mixed until you are ready to clean. When your cleaning job is finished, the formula can be stored ready to use in your machine for the next time! This feature is available on all ProHeat 2X models, either on top of the Water Tank or on the Upper Handle.
Scotchgard protector Applicator Tool and Scotchgard Warranty
Carpet protection applied at the mill typically wears down with heavy foot traffic over time and with everyday cleaning, including deep cleaning. To help restore this important protection, BISSELL offers deep cleaning formulas with Scotchgard protector and a post-applicator to apply Scotchgard protector with the same materials used by carpet mills. This offers extra protection against dirt and tough stains to keep your carpets looking good longer. Until now, to maintain your Scotchgard 5-year limited stain warranty, you were required to hire a professional. By using your BISSELL ProHeat 2X machine with BISSELL formulas containing Scotchgard protector every 12 months, your carpet warranty from 3M remains in effect. No other home deep cleaning system can do this for you. Refer to the Scotchgard protector warranty for details.

2-in-1 Tank

Our 2-in-1 full capacity tank system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water pulled out of your carpets will collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows the user to maximize tank space, yet only carry one tank to and from the sink for emptying and filling.
Easy to Remove and Clean Nozzle
Now, cleaning up your machine after the cleaning process is easier than ever! Simply remove the 2-in-1 Tank and remove the screw to pop out the nozzle for rinsing in the sink. Dirt, loose carpet fibers, and remaining pet hair or fuzz gets washed away in a snap.

Once your cleaning is complete, you can simply make sure the Water Tank is emptied, rinsed out, and then put the unit away in a closet or basement for the next use. The Formula Tank can remain filled and ready to go, or it can simply be emptied back into the formula bottle if that is more convenient.
Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.
WARNING: fire, To reduce the risk of
electric shock or injury, unplug from the outlet before servicing.
For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete.
After You Clean (Continued)

Filter

Turn Power and Heater switches OFF (O). Unplug the machine and wrap the power cord. After emptying the Water Tank, rinse it out at a faucet with running hot tap water, taking care to clean underneath the Heavy Duty Bladder, and all around it. The top half of the Tank can be rinsed clean through the nozzle area. Also, pop out the Red filter underneath the top half of the Tank and rinse that out. Replace before putting the top and bottom halves of the tank together. Before you place the cleaned Water Tank back onto the machine, simply unscrew the Floor Nozzle using a Phillips head screwdriver. This can be rinsed out at the faucet. Then replace back onto the machine by starting from the bottom of the nozzle and hooking the tabs into the holes on the bottom sides of the machine. Secure into place with the screw. The inside of the end caps by the brush rolls can be wiped out with a clean paper towel, or, if a more thorough cleaning is desired, the end caps can be taken off using a Phillips head screwdriver and rinsed clean. Replace after cleaning. Any loose hair or debris can be pulled from the brush rolls and thrown away. For the most thorough clean before storage, follow directions on pages 17 & 18 for removal and replacement of the brush rolls and belts. After carpet is dry, vacuum again to remove hair and fuzz.

Post-Treatment Scotchgard Protector (Optional)
A few models are equipped with a Scotchgard Protector post-treatment applicator and cartridge. Using this, along with one of the BISSELL cleaning formulas containing Scotchgard, can be used to help retain the carpet cleanliness achieved with the ProHeat 2X machine. For best results, the post cleaning treatment should be applied while the carpet is still damp. It is recommended that the Scotchgard protector be applied every 12 months to all clean carpeted areas, and after every deep cleaning for high traffic areas such as entryways and stairs. 1.
Immediately after cleaning and rinsing your carpets, empty the Water Tank and refill the Heavy Duty Bladder with clean, hot tap water.
Purge the hose to eliminate cleaning solution from the tube by spraying clean water through the hose without attachments into a sink for 15-30 seconds. Attach Scotchgard post-applicator cartridge to the Applicator Tool, following the instructions on the cartridge. Attach the combined Tool/Cartridge to the hose. The water from the 2-in-1 Tank will automatically mix with the concentrated Scotchgard post-treatment formula contained in the cartridge. Turn the Custom Clean Dial to the Rinse/Protect setting. Before applying Scotchgard protector to a large area, test in a small, hidden area for colorfastness. Examine area when dry. If color is affected, do not use. For use on upholstery, look for manufacturers cleanability code tag. Use only on fabrics coded W or WS. If coded S or X, do not use. Not recommended for use on velvet, silk vinyl, leather, or 100% cotton upholstery. Apply Scotchgard protector in a slow sweeping motion with a slight overlap of the treated area. For best coverage, follow the guide on the cartridge. One 8 oz. cartridge protects 200 square feet (18.6 sq. meters). This is equal to two average size rooms, (each at 10 x 10 ft. or 3 x 3 meters). Periodically check the level in the bottle to ensure the best coverage. Be careful not to spray the protector onto furniture or fabric that has not been tested for colorfastness. If this does occur, wipe off the protector. Remove the bottle from the spraying applicator tool. If concentrate is left, replace the cap to the cartridge and store at room temperature for later use. With the applicator tool still on the end of the hose, spray clean hot water into the sink to avoid any future clogging. Store tool in a convenient location for use the next time.

If clogged, soak applicator tool in hot tap water before using.
Cleaning With Attachments
Your ProHeat 2X machine comes equipped with a hose and at least 1 attachment for cleaning stairs, upholstery, and more. 1.
Important! If using to clean Upholstery, check Upholstery Tags. A. Check manufacturers tag before cleaning. W or WS on the tag means you can use your ProHeat 2X. If the tag is coded with an X or an S (with a diagonal stripe through it), or says Dry Clean Only, do not proceed with any deep cleaning machine. Do not use on Velvet or Silk. If manufacturers tag is missing or not coded, check with your furniture dealer. B. Check for colorfastness in an inconspicuous place. C. If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet. D. Plan activities to allow upholstery time to dry. E. Vacuum thoroughly to pick up loose debris and pet hair. Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds. Follow the instructions on pages 9 & 10 for filling the Water Tank and the Formula Tank. Set Ready Tools Dial to the Hose Attachments Setting. This will allow spray and suction from the hose. Set Custom Clean Dial for Heavy Traffic, Normal Clean, Light Clean, or Rinse, as desired Attach the cleaning tool to the end of the hose. Plug in and turn on the Power Switch and Heater (if desired). Clean by pressing the trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction soiled water. Continue to clean in the area, working in small sections, until no more dirt can be removed. Rinse (optional) and suction as needed. Caution: Do no overwet. Remove and rinse tools in clean, running water. Dry and replace in the Tool Caddy. It is recommended that you suction clean water from the tap to rinse out the hose. Before replacing lift end of hose and stretch out to ensure all water is cleared from hose. Coil Flex hose around the Tool Caddy.
WARNING: To reduce the risk of
injury, be extra careful when cleaning stairs. Make sure machine is secure and level.
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Manufacturers tag

2. 3. 4. 5. 6. 7.
Cleaning With Attachments (Continued)

11. 12.

Empty Water Tank and rinse out, following the instructions on page 11. Return Ready Tools Dial to Floor Setting.

Cleaning Fluid Section

Keep plenty of genuine BISSELL Fiber Cleansing Formula and Scotchgard protector cartridges on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas.
WARNING: To Reduce the Risk of
Fire and Electric Shock due to internal componet damage, use only BISSELL cleaning fluids intended for use with the deep cleaner.
48 oz. BISSELL Fiber Cleansing Formula with Scotchgard Protection item # 0710
48 OZ. BISSELL Multi-Allergen Removal Formula with Scotchgard Protection item # 0720
48 oz. BISSELL Pet Odor and Soil Removal Formula with Scotchgard Protection item # 0730
Keep plenty of genuine BISSELL Fiber Cleansing Formula and Scotchgard protector cartridges on hand so you 48 oz. BISSELL can clean and protect whenever it fits your Natural Orange schedule. Always use Extract Formula genuine BISSELL deep with Scotchgard cleaning formulas. Protection Non-BISSELL cleaning solutions may harm the item # 0740 machine and void the warranty.

Stain Removal

Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent. 1.
Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse. Gently scrape up any semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery. If the area has dried, remove the remaining semi-solids and residue with a sweeper or vacuum.
Stain Removal (Continued)
Be sure to test any spot removal formulas in an inconspicuous area first. This is important as some dyes and materials could be damaged or discolored by cleaning solvents. If such a change should occur, try a different solution or call a professional. If cleaning on Berber carpeting, gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area. Using the BISSELL Tough Stain PreCleaner, spray evenly over soiled area. Do not overwet. Wait 3-5 minutes. Gently work the solution by blotting area with a clean, damp, color safe cloth. Clean using either the Floor Setting, or Hose Attachment Setting on the Ready Tools Dial.

Bare Floor Cleaning

Your ProHeat 2X model may have already come with a Bare Floor attachment and Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or at the website. The Bare Floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on hardwood floors. 1. 2. 3.
Vacuum or Sweep thoroughly to pick up any loose debris and pet hair. Move any furniture, if needed. Empty any carpet cleaning formula back into the BISSELL bottle if stored in the Formula Tank. Fill Formula Tank with BISSELL Hard Floor Solutions, available at many retailers, or contact BISSELL Consumer Services. Fill the Water Tank with Hot Tap Water and Set Aside. Attach the Bare Floor Tool onto the bottom of the machine underneath the Floor Nozzle. Check Ready Tools Dial. It should be set on Floor Cleaning. Set the Custom Clean Dial to Normal Clean. Plug into an outlet and turn the Power Switch and Heater ON ( I ).

4. 5. 6. 7. 8. 16

Bare Floor Cleaning (Continued)
Slowly move the machine forward and back over bare floor surface one time while depressing trigger. Caution: Do not overwet. Repeat the motion without pressing the trigger suction up the dirty water.
10. using the Bare Floor tool to squeegee and
Allow approximately 30 minutes for floors to dry. Remove Bare Floor tool and rinse and dry to store. If any formula remains in the Formula Tank, pour
13. it back into the Hard Floor Solutions bottle for
use the next time. Rinse out the Formula Tank.
Belt Removal and Replacement Instructions
Occasional replacement of one or both belts may become necessary. If that is needed, please follow the instructions below. 1. 2. 3. 4. 5.
Turn off the machine, and unplug it from the outlet. Remove both the Water Tank and the Formula Tank. Set aside. Unscrew the Front Nozzle and remove it. Set aside. Turn the machine on its side. IMPORTANT: cord side down. Remove the Clear End Cap by unscrewing the 2 Black Screws. Take care not to drop the screws into the unit. Remove 1 Silver Screw. Remove Pivot Arm by gently lifting up. Remove Small Brush Belt. Replace Small Brush Belt, and Reverse Steps Above.

6. 7. 8. 9.

Brush Removal and Replacement Instructions
Brushes can be removed for cleaning or replacement as desired. 1. 2. 3.
Follow Belt Removal Instructions on page 17. Remove Brush Rolls by pulling them off of the metal rods. Place Cleaned or New Brush Rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure to let the rod slide through the bushing to insure proper fit. Re-attach the long belt on the bottom to the cogs of the small roller brushes. Place small belt over back roller and metal cog.

4. 5. 6. 7. 8.

Place pivot arm in place and screw in place using the Silver screw. Re-attach Clear End Cap by tightening with the (2) Black screws. Return Front Nozzle to front of unit, be latching from underneath and then securing with a screw.
If you have any questions or are having trouble installing or replacing your belt(s) or brushes, please call BISSELL Consumer Services at 1-800-237-7691.
Built-in Heater Ready Light does not illuminate.
Possible Causes: 1 The Heater Switch is not turned ON ( I )
fire, electric shock or injury unplug from outlet before servicing.
Remedies: Turn the Heater Switch ON ( I ). Both switches must be ON ( I ) to activate the Heater Ready Light.
The Power Switch is not turned ON ( I )
Reduced Spray or No Spray.
Possible Causes: Water Tank may be empty Formula Tank may be empty Tanks may not be seated completely Pump may have lost prime
Remedies: Fill Heavy Duty Bladder with hot tap water. Fill Formula Tank with BISSELL Fiber Cleansing Formula for cleaning. Turn Power OFF (O). Remove and reseat tanks. Turn Power OFF (O) and then back ON ( I ). Wait one minute, then depress Trigger.
DirtLifter PowerBrushes do not turn
Possible Causes: The Brush is off or broken
Remedies: Turn the machine OFF (O) and unplug from outlet. Follow instructions on page 17. Brushes only rotate when unit is reclined using the detent pedal. Turn the machine OFF (O) and unplug from outlet. Check to see if foreign object is caught in brush roll. Remove object. Plug machine back in to reset circuit breaker.
The unit is in the upright position Circuit Breaker may have tripped
Carpet Protector is not spraying
Possible Causes: Cartridge is not connected to the tool Ready Tools Dial on Floor Setting Solution clogging the Spray Trigger

*Not all parts are included with every model.

About Your Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare Inc. will repair or replace (with new or remanufactured components or products), at BISSELLs option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part. See information below on "If your BISSELL product should require service". This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Services.
Website or E-mail: www.bissell.com Use the Customer Services tab. Or Call: BISSELL Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. - 10 p.m. EST Saturday 9 a.m. - 8 p.m. EST Or write: BISSELL Homecare Inc. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELLS LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
2005 BISSELL HOMECARE, Inc. Grand Rapids, Michigan All rights reserved. Printed in China. Part Number 310-5827 Rev 6/05 Visit our website at: www.bissell.com Scotchgard is a trademark of 3M

ProHeat

USERS GUIDE

7901 SERIES 8910 SERIES

Safety Instructions

Product View/Accessories

Assembly

Features / Operations

Routine Maintenance

Troubleshooting

Consumer Services

Replacement Parts

Warranty
Thanks for buying a BISSELL ProHeat
Were glad you purchased a BISSELL ProHeat heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your ProHeat is well made, and we back it with a full one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, youll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat. Thanks again, from all of us at BISSELL.
Mark J. Bissell President and Chief Executive Officer
IMPORTANT SAFETY INSTRUCTIONS
Use only cleaning products formulated by BISSELL for use in this appliance. I Keep openings free of dust, lint, hair, etc. I Do not point attachment nozzle at people or animals. I Keep appliance on a level surface. To reduce the risk of I Turn off all controls before unplugging. fire, electric shock, or injury: I Unplug before attaching the Turbo Brush. I Do not immerse. I Be extra careful when cleaning stairs. I Use only on surfaces moistened by I Close attention is necessary when used by cleaning process. or near children. I Always connect to a properly grounded outlet. I WARNING: The Power Cord on this product I See Grounding Instructions. contains lead, a chemical known to the State I Unplug from outlet when not in use and before of California to cause birth defects or other conducting maintenance or troubleshooting. reproductive harm. WASH HANDS AFTER I Do not leave machine when it is plugged in. HANDLING. I Do not service machine when it is plugged in. SAVE THESE INSTRUCTIONS. I Do not use with damaged cord or plug. I If appliance is not working as it should, has THIS MODEL IS FOR HOUSEHOLD USE ONLY. been dropped, damaged, left outdoors, or Commercial use of this unit voids the dropped in to water, have it repaired at an manufacturers warranty. authorized Service Center. GROUNDING INSTRUCTIONS I Use indoors only. I Do not pull or carry by cord, use cord as a This appliance must be connected to a grounded wiring system. If it should malfunction or break handle, close door on cord, pull cord around down, grounding provides a safe path of least sharp corners or edges, run appliance over resistance for electrical current, reducing the risk cord, or expose cord to heated surfaces. of electrical shock. The cord for this appliance I Do not carry the appliance while in use. has an equipment-grounding conductor and a I Do not unplug by pulling on cord. Unplug by grounding plug. It must only be plugged into an grasping the plug, not the cord. outlet that is properly installed and grounded in I Do not handle plug or appliance with wet hands. accordance with all local codes and ordinances. I Do not put any object into appliance openings, Grounded use with blocked opening, or restrict air flow. Outlets I Do not expose hair, loose clothing, fingers or body parts to openings or moving parts. I Do not pick up hot or burning objects. Grounding Pin I Do not pick up flammable or combustible materials Improper connection (lighter fluid, gasoline, kerosene, etc.) or use in the of the equipment-grounding conductor presence of explosive liquids or vapor. can result in a risk of electrical shock. I Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, Check with a qualified electrician or some moth proofing sub stances, flammable dust, service person if you arent sure if the outlet is properly grounded. DO NOT or other explosive or toxic vapors. MODIFY THE PLUG. If it will not fit the I Do not pick up toxic material (chlorine bleach, outlet, have a proper outlet installed by a ammonia, drain cleaner, gasoline, etc.). qualified electrician. This appliance is I Do not modify the 3-prong grounded plug. designed for use on a nominal 120-volt I Do not allow to be used as a toy. circuit, and has a grounding attachment I Do not use for any purpose other than plug that looks like the plug in the described in this Users Guide. drawing above. Make certain that the I Do not operate the appliance unless the belt door appliance is connected to an outlet having is securely assembled in the location provided. the same configuration as the plug. I Use only manufacturers recommended No plug adapter should be used with attachments. this appliance.
When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your PROHEAT

WARNING:

Trigger
Keep plenty of genuine BISSELL Fiber Cleansing Formula and Scotchgard Protector Cartridges on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and void the warranty.

Upper Handle

Power Switch

SmartTemp Switch

Crevice Tool Storage
Tool Caddy Power Cord Quick Release
Tough Stain Brush Storage

Tank-inTank

Hex Nuts
TurboBrush Storage (select models only) Handle Release SmartTemp Ready Light SmartMix Switch SmartMix Tank
Flex Hose Lower Handle Flow Indicator (Filter Inside) ReadyTools Dial Applicator Tool Storage

Accessories

*All items may not be included with your model. More tools are available. To order replacement parts or tools please refer to page 23.
4 Upholstery Tool Tough Stain Brush (Available on select

models only.)

PreTreat Wand
(Available on select models only.)
Bare Floor Attachment DirtLifter PowerBrush

Spraying Crevice Tool

Belt Access Door Floor Nozzle Window

TRIAL SIZE

ON CTI SU H US BR
Floor Cleansing Formula FOR DEEP CLEANING MACHINES

TOUGH STAIN PRECLEANER

Penetrates and Loosens Tough Stains & Embedded Dirt before Deep Cleaning

ES DEEP

Safely Deep Cleans and Revitalizes No-Wax Floors

AND STA

TO THE EYES. CAUTION: MAY BE IRRITATINGCAREFULLY READ BACK PANEL

32 FL.OZ.

(946 mL)

Applicator Tool 4

Scotchgard protector

TurboBrush

16 oz. BISSELL Multi-Allergen Formula with Scotchgard Protection
16 oz. BISSELL Fiber Cleansing Formula with Scotchgard Protection
16 oz. 16 oz. Tough Stain Floor Cleansing PreCleaner Formula

How to use this guide

This Users Guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat. Youll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this Guide thoroughly before assembling your deep cleaner. Pay particular attention to the product diagram, assembly instructions, and part names. Locate and organize all parts before assembly. Familiarize yourself with the parts and where they go. Following this Users Guide will greatly enhance your ability to get the most performance from your BISSELL ProHeat for many years. Your ProHeat comes in 3, easy to assemble components. The only tool you will need to assemble your cleaner is a Phillips head screwdriver. Upper Handle Lower Handle Tool Caddy

WARNING: cleaner Do Not plug in your
until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures.

How To Put It Together

Refer to Assembly Diagram on page 4

1. 2. 3. 4. 5. 6. 7.

Slide upper handle onto lower handle.
Feed bundled power cord through Tool Caddy from caddys flat side.
Align upper handle holes and Tool Caddy holes.
Place hex nut into back of Tool Caddy and hold in place. Insert bolt from front to back turning into the hex nut until snug. Do not over tighten. Repeat for the second bolt and hex nut. Insert 2 screws into lower 2 holes. Turn until snug. Snap tools into Storage on the Tool Caddy as shown in figure 6. Wrap Power Cord and Flex Hose as shown in figure 7. ProHeat assembly is now complete.
Special Features of your BISSELL ProHeat
The BISSELL SmartClean System
The ProHeat is a home cleaning system that automatically mixes hot tap water with Fiber Cleansing Formula and heats the solution as it is applied to the carpet. The combination of heated cleaning solution, powered brush and suction provide a safe and effective method of cleaning.

SmartTemp

Temperature control automatically heats the cleaning solution as it is being applied to the carpet (*) to safely optimize cleaning effectiveness.

SmartTemp Ready Light

The Power Switch controls power to the machine; both switches must be ON for SmartTemp to work. The SmartTemp Switch is found on the back of the handle next to the Power Switch. You may choose not to use the SmartTemp feature if you are cleaning delicate wool or oriental rugs. *SmartTemp heats the cleaning solution for carpet and bare floor application only. It does not heat solution sprayed through the accessory tools.
Power Switch SmartTemp Switch
The SmartTemp Ready Light indicates when the heater is ON. The heater should be turned on two minutes before cleaning, to become fully warmed up and ready for cleaning. It is found on the front of the handle where it is easy to see while you clean. SmartTemp increases the water temperature approximately 25 and will not allow it to exceed 180.

SmartMix bottle

SmartMix
Provides custom control for each cleaning job.

1. 2. 3.

Lift the SmartMix concentrate bottle up and out of the machine base. Turn the bottle over so that the valve cap is in an upward position. Unscrew the valve cap and fill the bottle to the mark with BISSELL Fiber Cleansing Formula. Replace the valve cap turning until snug.
Replace SmartMix concentrate bottle.
Choose the SmartMix setting that fits the cleaning job. Water Rinse / Carpet Protector -This setting must also be used when applying the carpet protectant through the applicator, to prevent the pump from temporarily losing its prime. Normal- automatically provides the best mix of water and concentrate for most cleaning jobs. High Traffic- automatically mixes the right amount of water and concentrate to dissolve tough grime and heavy soil. Note: Residual cleaning materials left in carpet from other products may cause excessive foaming when picked up. If foam is overflowing tank, move SmartMix dial to Water Only position until the condition stops. Note: Both the SmartMix Bottle and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty, the machine will temporarily lose its prime and not apply either cleaning solution or water only.

H TR IG AFH N W OR FI C A M C PR AR TE AL O PE R R TE T I N C TO SE / R

SmartMix Dial

Deep Cleaning stairs and high traffic areas on a regular basis and using the carpet protectant can prolong carpet life.

DirtLifter PowerBrush

The powered brush roll at the floor nozzle is designed to enhance cleaning performance. The bristle pattern lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights and protects your carpet if you leave the power switch ON. When the machine handle is in the fully upright position, Carpet Saver automatically raises the brush off the carpet.
WARNING: fire, To reduce the risk of
use only BISSELL Deep Cleaning Formula for full size machines in your ProHeat. Use of cleaning formulas which contain lemon or pine oil may damage this appliance and void warranty. Chemical spot cleaners or solvent based soil removers should not be used. These products may react with the plastic materials used in your ProHeat, causing cracking or pitting.

Tank-in-Tank

Our Tank-in-Tank system is designed with a bladder inside for clean water. As you clean, the bladder will empty. Dirty water collects in the tank outside the bladder. Step on handle release to lay the machine handle down out of the way.

Tank-in-Tank Continued

Lift the Tank-in-Tank handle. The handle locks the lid in place. Carry it like a bucket to fill at the sink. Note: You may notice hair and debris deposits on the carpet that were loosened by the brushing action (especially with newer carpets that have never been deep cleaned before). This debris should be picked up and thrown away. Debris that deposits in the Brush Belt should be cleaned between uses to keep the Belts running free.

Lift and Carry

Set the tank down and rotate the handle forward to unlatch the lid. Lift off and set the lid aside. Find the mouth of the Bladder and fill to the bottom of the neck with clean hot tap water. *Do not boil or microwave water as it can destroy the Bladder. Note: Fill the Bladder with clean hot tap water only.

Rotate Handle to Unlatch

6. 7. 8. 9.
Replace the tank lid matching the lid and tank edges. Handle must be in the forward position to reinstall.
Rotate the handle to the carrying position to re-latch the lid. Replace tank in machine base, seating firmly in place.
Fill bladder only with clean hot tap water
Rotate handle back down to the latched position. Note: Both the SmartMix Bottle and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty the machine will not apply either cleaning solution or water only.

Latched

When Its Time to Empty Tank-in-Tank
Remove the Tank-in-Tank follow steps 1 and 2 on page 7 and 8. Carry the Tank-in-Tank, like a bucket, to the sink where you will dispose of the dirty water.

When Its Time to Empty Tank-in-Tank Continued

3. 4. 5.

Remove Tank Lid by rotating handle forward to unlatch lid and lifting lid off tank. Pour out dirty water.

3 Rotate Handle to

Pour out

4 dirty water

After each use, remove and rinse the lint screen located on the tank lid. A. Remove tank assembly from unit. B. Remove tank lid. C. Remove any debris caught in lint screen. D. Reinsert lint screen on tank lid. The screen will click into place E. Replace tank lid. F. Reinsert tank assembly into unit. Refill with clean tap water as above, steps 5 through 9 on page 8, and refill the SmartMix bottle with BISSELL Fiber Cleansing Formula as necessary. When the cleaning job is complete, rinse out the Tank-in-Tank by rinsing clean water between the bladder and tank. Return Tank-in-Tank to the machine, following steps 6 through 9 on page 8. Refer to the Maintenance section, pg. 17 for the final cleanup.

Unlatch

5C Lint Screen
A special red float device in the tank will cause the cleaner to stop removing solution from the carpet and the motor sound will rise in pitch to let you know the dirty water tank is full.

The Flow Indicator

The Flow Indicator is located on the machine base. It spins when the trigger is pressed to indicate that the machine is applying cleaning solution to the floor. It will stop spinning to indicate that the SmartMix bottle or bladder needs to be refilled, or when the trigger is released. Flow Indicator does not spin when set to Tool setting.
Thorough vacuuming before deep cleaning will prevent early clogging of lint trap.

ReadyTools Dial

This provides above floor cleaning with the flip of a switch. Just choose the cleaning tool or protector applicator, attach to the flex hose and ProHeat is ready to clean upholstery, stairs or apply extra protection against dirt and tough stains when using the Scotchgard protector applicator.* *Set the dial to Floor Cleaning when cleaning carpets or bare floors or set it to Tools/PreTreat when using the flex hose attachments or for pre-treating floors, or when applying the Scotchgard protector applicator. *SmartTemp heats the cleaning solution for carpet and bare floor application only. It does not heat solution sprayed through the accessory tools.

Flow Indicator

R NG FLOO NI CLEA

S TOOL AT RE PRET

Operations Before You Clean Carpets

1. 2. 3. 4.

Plan activities to give carpet time to dry.
Remove easily moved furniture from the room (chairs, lamps, coffee tables, etc).
Vacuum thoroughly to pick up loose debris and pet hair before using the ProHeat. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.

1 RT STAERE H

Machine Preparation
Set up the machine following instructions in The Features section, pages 6-9. Use Fiber Cleansing Formula in the SmartMix tank when cleaning carpets, stairs or upholstery. Use clean water in the SmartMix tank for gentle cleaning, rinsing, or when applying carpet protectant. Choose the SmartMix setting to match the cleaning job. Set the ReadyTools switch to either Tools/PreTreat or Floor Cleaning.

PreTreating

Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet, high traffic areas such as entryways and hallways, or stairs.

1. 2. 3. 4. 5.

Set the SmartMix dial to High Traffic.
Try pre-treating stairs or entry ways with BISSELL Tough Stain PreCleaner. Then deep clean with the SmartMix dial set on High Traffic.
Set ReadyTools dial to PreTreat. Plug into a proper outlet and turn ON both the Power and SmartTemp switches.
While pressing the trigger, slowly make several passes over the area to be cleaned. Caution: Do not overwet. Turn the machine Power switches OFF and let BISSELL Deep Cleaning Formula dissolve the tough soil for 1-2 minutes before continuing.

Carpet Cleaning

Plug into a proper outlet and turn the Power and the SmartTemp switches ON. Wait two minutes for the heater to warm up before beginning to clean. While pressing the trigger, make one slow forward wet pass and another one back. Let the SmartTemp heated formula and DirtLifter Powerbrush do the work for you. Caution: Do not overwet. Note: Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure. Release the trigger and make one slow forward and back pass over the same area to remove any residual dirty water. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you cant see any more water being pulled up. Note: Both the SmartMix and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty the machine will not apply either cleaning solution or water only. When the cleaning job is complete refer to the Maintenance section for machine cleanup and storage instructions on page 17-19.
ATTENTION BERBER CARPET OWNERS: have a Some Berber Carpets
tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. Please see Stain Removal instructions on page 12.

Stain Removal

Do Not Delay! Failure to attend to an accident soon after it occurs may cause it to set and become permanent. Before treating any stain, follow these pre-treatment steps: Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse.

2. 3. 4.

Gently scrape up semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery. If the area has dried, remove the remaining semi-solids and residue with a sweeper or vacuum. Be sure to pre-test any spot removal solutions or chemicals on an inconspicuous area first. This is extremely important; different dyes and materials could be damaged or discolored by a cleaning solution. If such a change should occur, try a different solution or call a professional. If cleaning on Berber Carpet gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area.

Use one of the following methods to Preclean the stain: Using BISSELL Tough Stain Precleaner, generously spray the area with the formula. Gently work the solution with a clean cloth or towel into the area using light strokes from the edges of the stain to the center. When your cloth reaches the center of the stain, gently pinch it in an upward motion. Make sure to turn and change your cloth frequently and do not rub the stain. You may repeat this process several times.
or Use your BISSELL deep cleaner as a Precleaner. With one of the tools attached to hose, set the Ready Tools dial to Pretreat and the SmartMix dial to the High Traffic setting. Spray the area with solution and allow the Deep Cleaning formula to penetrate for 3-5 minutes.
Once the Precleaning is complete, use the attached tool to gently scrub the stain with back and forth strokes. Allow to dry. Some difficult stains may require a second treatment.
(Available on select models only)
Unplug cleaner from the outlet before attaching TurboBrush. Attach TurboBrush to the flex hose by pressing tool onto the grip/trigger until button snaps into hole. Make certain tool is securely in place.
Move the TurboBrush switch to the BRUSH position. This activates the brush when the unit is running. Place the tool directly on the soiled surface. Apply downward pressure on the tool and pull towards you while pulling trigger to spray cleaning solution.

H US BR

N IO CT SU
Release the spray trigger and move the switch to the SUCTION position. Vacuum the area until no more cleaning solution can be removed. Repeat steps 1-3 until no more dirt can be removed. Caution: Do not overwet.

When Youre Done

Disconnect the TurboBrush from the flex hose by pushing down on the button lock and pulling straight off. Once removed from the flex hose, the TurboBrush can be cleaned. A) Move the switch to the SUCTION position B) Rinse under running water. C) Check spray nozzle for dirt. If necessary, clean with a soft bristle brush. D) Replace TurboBrush in its special storage location on the handle front. (on select models only
Scotchgard protector Applicator (Optional)
The Scotchgard protector applicator (with formula included) can be used to help retain the carpet cleanliness you achieve with your ProHeat machine. For best results the post cleaning treatment should be applied while the carpet is still wet or damp. It is recommended that the Scotchgard protector is applied every 12 months in all carpeted areas, and after every deep cleaning for high traffic areas such as entryways and stairs. Immediately after cleaning and rinsing your carpets, empty the Tank-in-Tank and refill the bladder with clean hot tap water. (See page 7 & 8 for instructions.)

Manufacturers tag
WARNING: To reduce the risk of
injury, be extra careful when cleaning stairs. Make sure machine is secure and level.
Set up the machine following instructions in The Features section, pages 6-9. Use Fiber Cleansing Formula in SmartMix tank. Set the ReadyTools dial to Tools or PreTreat. * SmartTemp heats the cleaning solution for carpet and bare floor application only. It does not heat solution sprayed through the accessory tools. Set SmartMix Dial to Normal.
Use the BISSELL Pet Odor and Soil Removal Formula to deep clean pet odor and soil.
Deep cleaning carpeting and upholstery with BISSELL MultiAllergen Removal Formula regularly can reduce dust mite waste and allergens in your home.

Cleaning Technique

Choose the 4 Small Area Tool, the Tough Stain Brush, or the Spraying Crevice Tool and connect to the flex hose. Plug into a proper outlet and turn Power Switch ON. While pressing the trigger, slowly move the spraying tool back and forth over the soiled surface. Release the trigger to suction soiled water. Continue to clean soiled area, working in small sections, until no more dirt can be removed. Caution: Do not overwet. When the cleaning job is complete refer to the Maintenance section for machine cleanup and storage instructions on page 17-20.

Cleaning Bare Floors

The Bare Floor Tool (available with select models only) provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on hardwood floors.

Tilt Handle Back

Use BISSELL Floor Cleansing Formula. Vacuum or sweep thoroughly to pick up loose debris and pet hair. Remove easily moved furniture from the room, (chairs, tables, etc.)

Carrying Handle Release

Plan your cleaning route to leave an exit path. Plan activities to allow 30 minutes for the floor to dry completely.
Attach the Bare Floor Tool

1. 2. 3. 4. 5. 6.

Step on the handle release to lay the machine handle down. Remove the Tank-in-Tank from the machine base. Lift the machine base to expose the underside of the nozzle. Attach Bare Floor Tool to nozzle with long tab to the right side (ReadyTools side) of the nozzle. First attach left side (short Tab) catching tab over nozzle edge. Gently bend long tab (right side) outward to easily snap over edge of clear nozzle on left.
Bottom Front Edge of Machine Base Bare Floor Cleaning Tool Snap Together
Set up machine following instructions in the Features section, pages 6-9. Be sure to thoroughly rinse out any remaining Fiber Cleansing Formula from the SmartMix bottle to prevent slippery linoleum, vinyl, and tile floors. Use BISSELL Floor Cleansing Formula in the SmartMix tank. Check ReadyTools dial - it should be set on Floor Cleaning. Choose the SmartMix setting to match the cleaning job. Plug into a proper outlet and turn Power Switch ON. Turn SmartTemp switch ON. The SmartTemp Ready Light illuminates and the ProHeat is ready to clean.

Bare Floor Cleaning Technique
Slowly move the machine nozzle with Bare Floor Tool forward and back over soiled surface one time while pressing the trigger. Caution: Do not over wet. Repeat the motion without pressing the trigger using the Bare Floor Tool to squeegee and suction up the dirty water. Repeat steps 1 and 2 backing along the exit path. Allow about 30 minutes for the floor to dry completely. When the cleaning job is complete refer to the Maintenance/Storage section on page 17-20. To remove Bare Floor Tool gently bend long tab (right side) outward and pull tool down away from nozzle. Rinse thoroughly, dry and store
electric shock or injury unplug from outlet before servicing.
SmartMix Bottle may be stored with concentrate ready for your next cleaning job. Make sure dial is turned to the Water Rinse/ Carpet Protector Setting when storing.
Turn Power and SmartTemp switches OFF. Unplug power cord from the outlet and coil around Power Cord Quick Release. Remove and rinse tools in clean, running water, dry and replace tool caddy. Coil flex hose around storage brackets on tool caddy. Remove Tank-In-Tank, dispose of dirty water. See Features section, Page 7-9.
Rinse out Tank-In-Tank and replace on the machine; Clean out lint trap. Clean out the Flow Indicator Filter each time it is used to ensure best cleaning performance. Unscrew the Flow Indicator Cap, lift out the red rotor and white filter. Rinse all three parts in tap water. Replace the filter and rotor. Replace the Flow Indicator Cap; turn until snug, do not over-tighten. Wipe all exterior surface with a soft cloth.

8. 9. 10.

Store cleaner upright in a protected, dry area. Note: ProHeat uses water and must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty. When carpet is dry, vacuum again to remove hair and fuzz that the ProHeat may have loosened.

Rotor Filter

Pump Belt Replacement
Turn the machine off and unplug from the wall outlet.
Step on the release pedal and recline the handle down onto floor. (see illustration).

Remove Tank-In-Tank and SmartMix tanks. Set them aside (see illustration).
Remove Belt Access Door located near the Floor Cleaning/ Tools switch by inserting a flat head screwdriver into the slot nearest to the handle and gently prying the access door off (see illustration).
Turn the machine onto its side so the belt access area is facing upward (see illustration).
On the bottom of the machine, near the belt access area, is a red retainer plate that holds the black brush arm and brush in place. Using a Phillips head screwdriver remove the screw that holds the red retainer plate in place. Set red retainer plate and Phillips head screw aside (see illustration).

7. 8. 9.

Remove the black brush arm that holds the brush in place. Set the black brush arm aside (see illustration).
Remove the toothed brush belt from the brush then from the red pump pulley. Set the toothed brush belt and brush aside.
Locate and remove broken pump belt.
To Install the Replacement Pump Belt
With the unit still on its side, loop one end of the replacement pump belt around the red pump pulley and then the other end around the silver motor shaft (see illustration). Do not twist the replacement pump belt.
Re-install the toothed brush belt first onto the red pump pulley and then onto the toothed end of the brush (see illustration).
Re-Install the brush into the base of unit.
Place the black brush arm onto the brush and slide black brush arm into base of unit. The black brush arm and brush should slide easily into original position(see illustration).
Re-install the red retainer plate and Phillips head screw (see illustration).
Using your finger, gently spin the replacement pump belt on the silver motor shaft. If assembled correctly, the replacement pump belt should rotate freely around the silver motor shaft and drive pulley without obstruction. The brush should also rotate freely when the silver motor shaft is turned.
Turn the machine right side up and replace the Tank-InTank, SmartMix tank and belt access door (see illustration).)
Assembly is now complete. If you have any questions, or are having trouble installing your replacement pump belt, please call BISSELL Consumer Services at 1-800-237-7691.
SmartTemp Ready Light does not illuminate.
fire, electric shock or injury unplug from outlet before servicing.

Possible Causes

The SmartTemp switch is not turned ON. The machine Power Switch is not turned ON.

Remedies

Turn on the SmartTemp switch. Both switches must be ON to activate the SmartTemp Ready Light.
Reduced spray or no spray
Bladder may be empty. SmartMix bottle may be empty.
Refill bladder with hot tap water. Fill with BISSELL Advanced Cleaning Formula for cleaning or water if rinsing,or using the Scotchgard protector applicator. Clean out Flow Indicator Filter, page 17. Turn power OFF; remove & reseat tanks. Inspect for presence of seals. Turn power OFF; after 1 minute turn ON and depress trigger. Turn the machine OFF and unplug from the outlet. To check if a Pump Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. You should be able to see the Pump Belt looped around the motor shaft. If it is broken or missing, please refer to Replacement Parts on pg.23 before calling Consumer Services. Complete installation instructions will accompany the replacement belt.

The filter may be clogged. Tanks may not be seated properly. Pump may have lost prime. The Pump Belt may be broken.

Lift Here

Insert Screwdriver Blade Here
Troubleshooting Continued
DirtLifter PowerBrush does not turn.
The Brush Belt or Pump Belt is off or broken.
Turn the machine OFF and unplug from the outlet. To check if a Pump Belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the Belt Access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken refer to pages 18-19.
Carpet Protector is not spraying.
Bottle not connected properly to the tool. Solution clogging the Spray trigger.
Follow instructions on cartridge assuring proper fit. Soak applicator tool only in hot water. Spray without the cartridge attached to purge any residual Solution left in the tool. Soak applicator tool only in hot water. Spray without the cartridge attached to purge any residual Solution left in the tool. Set to proper setting.
Applicator tool spray is blocked.
SmartMix not set on water/rinse carpet protector setting.
ReadyTool dial not set on tool setting. Set to tool setting.
Cleaner not picking up solution.
Ready Tools dial may be at the wrong setting for the cleaning job. Nozzle Window may not be properly attached.
Set ReadyTools dial to either Tools or PreTreat or Floor Cleaning. Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the Nozzle Window are snapped into the mating slots in the main housing. Re-install lid; refer to The Operations section.
Tank-in-Tank lid is not properly installed.
Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to function; remove and reseat Tank-in-Tank. Poor tool position. (Hand held attachments only). Tank-in-Tank has picked up maximum dirty water. Adjust angle; apply more downward pressure. Empty Tank-in-Tank, refer to the Operations section.
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call: BISSELL Consumer Services

1-800-237-7691

Monday - Friday Saturday 8 a.m. 10 p.m. ET 9 a.m. 8 p.m. ET Or write: BISSELL Homecare, Inc. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See "About Your Warranty" on page 24 for details.

Please do not return this product to the store.
Replacement parts - BISSELL ProHeat

Item Part No.

1* 2* 3* 4* 5* 6* 210-9201 210-9148 210-1197 214-9131 214-9142 215-9155 215-9043 015-4439 015-9041 210-1785 210-1795 555-6503 210-4052 014-9865 215-0628 015-0621 015-215-0720 0730

Part Name

4 Small Area Tool Spraying Crevice Tool TurboBrush Bare Floor Tool PreTreat Wand Tough Stain Brush Tank Assembly Complete (Includes Lid Assembly) Tank Lid Assembly Tank Bottom (Assembly) SmartMix Bottle (Includes Cap Assembly) SmartMix Cap Assembly Flow Indicator Assembly Window Gasket Floor Nozzle Window and Gasket Replacement Pump Belt (With Instructions) Replacement Brush Belt (With Instructions) Lint Screen Scotchgard protector Cartridge Applicator Tool Fiber Cleansing Formula 48oz Multi-Allergen Removal Formula 48oz Pet Odor and Soil Removal Formula 48oz
*Not all parts are included with every model.

ON CTI SU

About Your Warranty
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.

Full One Year Warranty

Upon receipt of the product, BISSELL Homecare, Inc will repair (with new or remanufactured components), or if repair is not possible after a reasonable number of attempts, either replace (with new or remanufactured product) your ProHeat, or refund the purchase price, whichever you prefer, free of charge for one year from the date of purchase -any defective or malfunctioning part. See information below on How to Return Your BISSELL Product for Service. This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website www.bissell.com to locate a BISSELL Authorized Service Center in your area. Contact BISSELL Consumer Services. Website or E-mail: www.bissell.com Use the Customer Services tab. Or Call: BISSELL Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. - 10 p.m. ET Saturday 9 a.m. - 8 p.m.ET Or write BISSELL Homecare Inc. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services

BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELLS LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
2002 BISSELL HOMECARE, Inc. Grand Rapids, Michigan All rights reserved. Printed in USA. Part Number 010-5814 Rev 11/02 Visit our website at: www.bissell.com Scotchgard is a trademark of 3M