Application troubleshooting......139 Maps troubleshooting........146 Contact troubleshooting.......158 Calendar troubleshooting.......167 Bluetooth technology troubleshooting......188 Date and time troubleshooting.......191 Notification profile troubleshooting.......198 Display troubleshooting.......209 Language troubleshooting.......213 Wireless network coverage troubleshooting......218 Security troubleshooting........247 Diagnostic reports.......272 Glossary........275 Legal notice.......279

BlackBerry basics

About typing input methods
You can type on your BlackBerry device using the SureType input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialing experience. SureType technology is designed to predict words as you type them. When you use SureType technology, you press the letter key for each letter in a word once until the word appears in a list that appears on the screen. For example, to type run, you would press the R key once, the U key once, and so on until run appears in the list. When you use multi-tap, you press a letter key once to type the first letter on the key and twice to type the second letter. For example, to type run, you would press the key twice, the key once, and the key twice. SureType technology is the default typing input method for most fields. Multi-tap is the default typing input method for phone number and password fields.
Type text using SureType technology
1. Press the letter key once for each letter in a word. 2. Perform one of the following actions: To select an item from the list that appears when you type and start typing a new word, highlight the item. Press the Enter key. To select an item from the list that appears when you type and continue typing the same word, click the item. To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen. To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen.
Switch typing input methods
1. In the device options, click Language. 2. Perform one of the following actions: To use the multi-tap input method, set the Input Language field to <Language> Multitap. To use the SureType input method, set the Input Language field to <Language>. 3. Press the Menu key. 4. Click Save.

Switch applications

1. In any application, press the Menu key. 2. Click Switch Application. 3. Perform one of the following actions: If the application that you want to switch to appears, highlight an application and press the Enter key. If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key.

View call logs in a message list
1. 2. 3. 4. In the phone, press the Menu key. Click Options. Click Call Logging. Select an option for a call log type.
To hide call logs in a message list, select the None option.

Add notes to a call log

1. 2. 3. 4. 5. 6. In the phone, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Add Notes. Type call notes.
7. Click the trackball. 8. Click Save.

Change call log notes

1. 2. 3. 4. 5. 6. 7. 8. In the phone, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Edit Notes. Change the call notes. Click the trackball. Click Save.

Send a call log

1. 2. 3. 4. 5. In the phone, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Forward.

Delete call log notes

1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Edit Notes. Press the Menu key. Click Clear Field. Click the trackball. Click Save.

Call waiting

Prerequisites: Call waiting
Verify that your wireless service plan includes this service.
Verify that your wireless service provider has set up your SIM card for this service.

Turn on call waiting

If you have more than one phone number associated with your BlackBerry device, you can change call waiting options for the active phone number only. 1. 2. 3. 4. In the phone, press the Menu key. Click Options. Click Call Waiting. Change the Call Waiting Enabled field to Yes.
5. Press the Menu key. 6. Click Save. To turn off call waiting, change the Call Waiting Enabled field to No.

Call forwarding

About call forwarding
Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card. You might not be able to change or delete these phone numbers or add new ones. If you have more than one phone number associated with your BlackBerry device, you can only change call forwarding options for the active phone number. For more information, contact your wireless service provider.
Prerequisites: Call forwarding

Send an MMS message

1. In a message list, press the key. 2. Click Compose MMS. 3. Perform one of the following actions: If the contact is not in your address book, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Click the trackball. If the contact is in your address book, click a contact. Click an email address or MMS phone number. 4. Type a message. 5. Press the key. 6. Click Send.

Reply to a message

1. In a message, click the trackball.
2. Click Reply or Reply to All.

Forward a message

You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press the Menu key. 2. Perform one of the following actions: Click Forward. Click Forward As. Click a message type.

Resend a message

1. In a sent message, press the Menu key. 2. Perform one of the following actions: To change the message, click Edit. Change the message. Click the trackball. Click Send. To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Address. Click a new contact. Click the trackball. Click Send. To resend the message without changing it, click Resend.
Stop a message from sending
Verify that you are not in a wireless coverage area and your BlackBerry device is not connected to the wireless network. A clock icon should appear beside the message. 1. In a message list, highlight the message. 2. Press the Menu key. 3. Click Delete.

Managing messages

Open a message
If your BlackBerry device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. In a message list, click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve.

Save a message

1. In a message, press the Menu key. 2. Click Save.
Search for text in a message, in an attachment, or on a web page
To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. 2. 3. 4. In a message, in an attachment, or on a web page, press the Menu key. Click Find. Type the text. Press the Enter key.

Change the input options for SureType technology
1. 2. 3. 4. 5. In the device options, click Language. Click Input Options. Change the input options. Press the Menu key. Click Save.

Spelling checker

You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling.
3. Perform any of the following actions: To accept the suggested spelling, click the highlighted word. To ignore the suggested spelling, press the Escape key. To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All. To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary. To stop checking spelling, press the Menu key. Click Cancel Spell Check.
1. In the device options, click Spell Check. 2. Select the Spell Check Email Before Sending option. 3. Press the Menu key. 4. Click Save.
Change options for checking spelling
You can change the type and length of words that the spelling checker includes when checking spelling. 1. In the device options, click Spell Check. 2. Select or clear the check box beside one or more options. 3. Press the Menu key. 4. Click Save.
Add a word to the custom dictionary
1. 2. 3. 4. 5. 6. In the device options, click Spell Check. Click Custom Dictionary. Press the Menu key. Click New. Type a word or letter combination. Click the trackball.
Change a word in the custom dictionary
1. 2. 3. 4. 5. 6. In the device options, click Spell Check. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word.

7. Click the trackball.

Delete a word from the custom dictionary
1. 2. 3. 4. 5. In the device options, click Spell Check. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Delete.

Custom dictionary

About the custom dictionary
If you type a word or letter combination that your BlackBerry device does not recognize, your device adds the word or letter combination to the custom dictionary. You can also add words or letter combinations manually to the custom dictionary. Your device deletes words from the custom dictionary if you do not use them.
Add a custom dictionary item
1. 2. 3. 4. 5. 6. In the device options, click Custom Dictionary. Press the Menu key. Click New. Type a word or letter combination. Click the trackball. Click Save.

Encryption Strength: Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data that is encrypted using 128bit encryption or 56-bit encryption, change this field to Allow Weak. Prompt for Server Trust: Specify whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have an authentication certificate for.
Add a trusted content server
Add content servers to your trusted content server list to accelerate the authentication process when you are authenticating with a content server. 1. 2. 3. 4. 5. In the device options, click Security Options. Click TLS. Press the Menu key. Click Add Host. Perform one of the following actions: If the TLS Default field is set to Proxy, in the Host Name field, type the web address for the content server. If the TLS Default field is set to Handheld, in the Host Name field, type the web address for the content server. Set the Certificate field to the client certificate that you want to use to authenticate with the content server. 6. Click OK. 7. Press the Menu key. 8. Click Save.

Browser push

About browser push
Browser push is designed to push information from a web application to your BlackBerry device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in a message list or, an icon on the Home screen or in the application list might change to indicate that new information is available. The web application might also push updated information to your browser cache without notifying you. If information is pushed to your browser cache, the information is available on your device even when your device is not connected to the wireless network. Your device supports different types of browser push messages. Service loading messages and service indication messages include updated information. Other browser push messages include messages that appear in your browser cache.

Turn off browser push

1. In the device options, click Advanced Options. 2. Click Browser Push. 3. Perform one of the following actions: To reject all browser push messages, clear the Enable Push, Enable MDS Push, and Enable WAP Push check boxes. To reject browser push messages through a BlackBerry Enterprise Server or BlackBerry Internet Service, clear the Enable MDS Push check box. To reject browser push messages through WAP gateways, clear the Enable WAP Push check box.

Browser push options

Process MDS: Set whether your BlackBerry device accepts browser push messages from the BlackBerry Enterprise Server or BlackBerry Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway.
To insert a period (.) in the web address field, press the Space key. To insert a slash mark (/) in the web address field, press the Shift key and the Space key. To stop loading a web page, press the Escape key. To close the browser, hold the Escape key. On a web page To switch between Column view and Page view, press the at sign (@) key. To move to a specific web page, press the period (.) key. To open the bookmark list, press 5. To add a bookmark, press the question mark (?) key. To follow a link, highlight or pause on the link. Press the Enter key. To hide the banner, press the exclamation point (!) key. To view the banner, press the exclamation point (!) key. Navigate a web page
To move up a screen, press 3. To move down a screen, press 9. To move to the top of a web page, press 1. To move to the bottom of a web page, press 7.

Browser troubleshooting

No browser is available on my device
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. Verify that your wireless service plan includes this service.
I cannot set up automatic synchronization for bookmarks
When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off.

Applications

Add an application
1. 2. 3. 4. On a web page, highlight a link for an application. Press the Menu key. Click Download. Click OK.
View properties for an application
1. In the device options, click Advanced Options. 2. Click Applications. 3. Click an application.

Multiple address books

About multiple address books
If your BlackBerrydevice is associated with multiple email accounts, you might have contacts from each address book on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work address book and your personal address book on your device. For more information, contact your wireless service provider.

Switch address books

Verify that you have multiple address books on your BlackBerry device. 1. In an address book, press the Menu key. 2. Click Select Address Book. 3. Click an address book.
Change the default address book
Verify that you have multiple address books on your BlackBerry device. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Default Services. Change the Address Book (SYNC) field. Press the Menu key. Click Save.

SIM card phone book

About the SIM card phone book
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN entries to your SIM card phone book. You can also search for ADN entries or SDN entries. ADN entries appear in plain text and SDN entries appear in bold.
Add a contact to your SIM card
Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. 2. 3. 4. 5. 6. 7. In the address book, press the Menu key. Click SIM Phone Book. Press the Menu key. Click New. Type the contact information. Press the Menu key. Click Save.
Copy contacts from your SIM card to your address book
Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Press the Menu key. 4. Click Copy All To Address Book. Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your address book, your BlackBerry device does not copy the SIM card contact.
Copy a contact from your address book to your SIM card
Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, click a contact. 2. 3. 4. 5. Highlight a phone number. Press the Menu key. Click Copy to SIM Phone Book. Press the Menu key.

To turn on Bluetooth connection notification again, change the LED Connection Indicator field to On.
Turn off the prompt that appears when connecting or pairing
1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Set the Trusted field to Yes. Press the Menu key. Click Save.
To turn on the prompt again, set the Trusted field to No.
Turn off a Bluetooth profile
1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Clear the check box beside one or more Bluetooth profiles. Press the Menu key. Click Save.

Bluetooth profiles

Headset (HSP) This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile. Handsfree (HFP) This profile allows you to connect your device to Bluetooth enabled headsets and car kits that support the Handsfree profile. Serial Port Profile This profile allows you to connect your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer. Desktop Connectivity This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can synchronize your organizer data. Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. Your device must be associated with an email account that uses a BlackBerry Enterprise Server. Data Transfer This service allows you to connect your device to Bluetooth enabled devices that support the transfer of data such as media files. Dial-Up Networking (DUN) This profile allows you to use your device as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software. Audio Source (A2DP) This profile allows you to output audio to Bluetooth enabled devices that support stereo audio such as stereo headsets, speakers, and car kits. A/V Remote Control (AVRCP)
This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry device.
Encrypt data that you send or receive using Bluetooth technology
Verify that the Bluetooth enabled device supports data encryption. 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Change the Security Level field to High+Encryption. Press the Menu key. Click Save.
Turn off automatic reconnection to Bluetooth enabled devices

Depending on your theme, application icons can appear on the Home screen or in an application list. If your theme uses an application list, the first few applications in the application list might also appear on the Home screen.
Add an application folder
1. 2. 3. 4. 5. In the application list, press the Menu key. Click Add Folder. Type a name for the folder. To change the folder icon, in the Icon field, click the trackball. Roll the trackball to highlight a folder icon. Click a folder icon. Click Add.

Move an application icon

1. 2. 3. 4. In the application list, highlight an application icon. Press the Menu key. Click Move. Perform one of the following actions: To move the application icon, roll the trackball to the new location. Click the trackball. To move the application icon into an application folder, click an application folder.
To move the application icon out of an application folder, click the Up folder.

Hide an application icon

Depending on your theme, you might not be able to hide some application icons. 1. In the application list, highlight an application icon. 2. Press the Menu key. 3. Click Hide. To view a hidden application, press the Menu key. Click Show All.
Delete an application folder
1. In the application list, highlight an application folder. 2. Press the Menu key. 3. Click Delete.

Keyboard options

1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Rate field. Press the Menu key. Click Save.

Themes

About themes
Depending on your wireless service provider, you might be able to set a theme on your BlackBerry device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are in.cod file format.

Switch themes

1. In the device options, click Theme. 2. Click a theme.

Delete a theme

You can only delete themes that you have downloaded to your BlackBerry device. 1. In the device options, click Theme. 2. Highlight a theme.
3. Press the Menu key. 4. Click Delete.

Download a theme

Verify that your wireless service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key. 3. Click Download Themes.

Display troubleshooting

My device screen turns off
When you do not use your BlackBerry device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key.

My display changed

Depending on your theme, display options, such as your font and Home screen background, might change when you switch themes.

Language

Change the display language
Verify that your BlackBerry Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Language field. Press the Menu key. Click Save.

Add a display language

You can add a display language using the application loader tool of the BlackBerry Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry Desktop Software Online Help.
Delete a display language
In the setup wizard, complete the instructions on the Language Removal screen.
Turn off the shortcut for switching typing input languages
Verify that your BlackBerry Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Use Input Method Shortcut field to No. Press the Menu key. Click Save.
To turn on the shortcut for switching typing input languages, change the Use Input Method Shortcut field to Yes. To receive notification when you switch typing input languages, change the Notify me field to Yes.
Verify that your BlackBerry Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language. 2. Change the Voice Dialing Language field. 3. Press the Menu key. 4. Click Save.

Language troubleshooting

Some characters do not appear correctly on my device

My device prompts me to make an emergency call when I type a password
If your BlackBerry device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key.
Third-party application control
About permissions for third-party applications
You can set permissions that control how third-party applications on your BlackBerry device interact with the other applications on your device. For example, you can control whether third-party applications can access data or the Internet, make calls, or use Bluetooth connections. If you have added third-party applications to your device, the device firewall is designed to prevent these applications from sending or receiving data without your knowledge. Before a third-party application sends or receives data, a dialog box prompts you to accept or deny the connection request. If you turn off the prompt, you can reset the firewall options to receive the connection prompt again.
Reset connection permissions for third-party applications
1. 2. 3. 4. In the device options, click Security Options. Click Firewall. Press the Menu key. Click Reset Settings.
About direct Internet connections for third-party applications
Some third-party applications that you add to your BlackBerry device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection.
Set up a direct Internet connection for a third-party application
Verify that you have an APN and that you have the user name and password for the APN. For more information, contact your wireless service provider. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click TCP. Type the APN information. Press the Menu key. Click Save.
Set permissions for a third-party application
Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry device. For more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless service provider or administrator.

Data permissions for third-party applications
Email: Set whether third-party applications can access email, SMS text, or PIN messages on your BlackBerry device. PIM: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files: Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry Desktop Manager or Bluetooth technology. Key Store: Set whether third-party applications can access certificates or keys in the key store on your device. Key Store Medium Security: Set whether third-party applications can access certificates or keys in the key store if your device caches the key store password.

BrickBreaker

About BrickBreaker
The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds.

BrickBreaker capsules

Long: This capsule makes the paddle longer. Slow: This capsule slows down the ball. Gun: This capsule enables you to shoot three bullets at the bricks; a bullet can destroy unbreakable bricks. Laser: This capsule enables you to shoot unlimited laser beams at the bricks. Multi: This capsule puts four balls in play. Catch: This capsule enables you to catch and hold the ball. Flip: This capsule changes the direction of the paddle. Wrap: This capsule enables you to move the paddle beyond the edge of the screen. Bomb: This capsule destroys the next brick that you hit and damages nearby bricks. Life: This capsule gives you an additional life.

BrickBreaker scoring

Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points

Play BrickBreaker

To move the paddle, roll the trackball. To release the ball in catch mode, press the Space key. To shoot the laser or gun, press the Space key.

Your BlackBerry device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: If you are trying to save a picture to your device memory, delete old data or messages from your device. If you are trying to save a picture or video on your media card, delete old media files. In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures. Increase the maximum amount of memory available for pictures.
Try performing the following actions: If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode. If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry Desktop Manager. If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device.
If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. In the media card options, change the Encryption Mode field to None or Security Password.
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now. Verify that data service is turned on. If you use email message filters, verify that the options for email message filters are set correctly. Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder, that you want to receive email messages from. Verify that your device is not blocking messages. For more information, contact your administrator.

Getting Started Guide

BlackBerry Pearl 8110 Smartphone
MAT-17274-001 | PRINTSPEC-016 SWD-318211-1123085148-001 | RBQ41GW

Contents

Welcome to BlackBerry!....5 Set up your device.....7 Insert the SIM card and battery....7 Charge the battery.....9 Complete the setup wizard....11 Learn the basics.... 15 Move around the screen....16 Open a menu.....17 Change the value in a field.....18 Typing basics.....19 Applications.....22 Home screen status indicators....23 Message list status indicators.....23 Phone status indicators.....24 Calendar status indicators.....24 Camera status indicators.....25 Wireless coverage indicators....25 Start using your device....27 Make a call.....27
Send an email message....27 Send an SMS text message....28 Add a contact.....28 Take a picture......29 Record a video......29 Visit a web page.....30 Schedule an appointment....30 Pair with a Bluetooth enabled device....31 About using your device with a computer...31 About switching devices....33 Transfer a file between your device and your computer using the Roxio Media Manager.34 Synchronize data between your device and your computer...35 About accessories.....35 About adding applications to your device....36 Insert a media card..... 36 Find more information.....38 Troubleshooting.....39 I cannot connect to a wireless network.... 39 I cannot associate my device with an email address...39 I do not know which email setup option to select in the setup wizard.. 40 I cannot send messages.....41 I am not receiving messages.....42 I cannot make or receive calls.... 43

Legal notice.....45

Welcome to BlackBerry!
Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry Pearl smartphone is easy. Simply verify that your SIM card and battery are inserted in your device, charge the battery, and complete the setup wizard. After you complete the setup wizard, take some time to explore the features on your device. This guide provides tips and instructions to help you learn the basics quickly.

Set up your device

Insert the SIM card and battery
Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry device. Depending on your wireless service provider, you might need a PIN code for your SIM card. For more information, contact your wireless service provider. Press the release button for the battery cover. Slide off the battery cover. If the battery is inserted, remove the battery. If your SIM card is already inserted, proceed to step 8. Remove the SIM card from any packaging. Hold the SIM card so that the metal contacts on the SIM card face down and the cutoff corner of the SIM card points toward the top of your device. 7. Slide the SIM card into the SIM card holder. 8. Insert the battery so that the metal contacts on the battery align with the metal contacts on your device. 9. Slide the battery cover back onto the device so that it clicks into place. If the battery is charged, the device turns on. If the device does not turn on, charge the battery. 1. 2. 3. 4. 5. 6.

Figure 1. Remove the battery cover
Figure 2. Insert the SIM card
Figure 3. Insert the battery

Charge the battery

1. Connect the small end of the travel charger cable to the USB port on the side of your BlackBerry device. 2. If necessary, perform one of the following actions: Insert the plug blade attachment into the power adapter. Fold the plug blades down. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power.
Figure 4. Connect the travel charger cable to your device
Figure 5. Insert the plug attachment or fold the plug blades down (if necessary)
If you have an available USB port on your computer and you have installed the BlackBerry Desktop Software, you can use the USB cable that came with your device to connect your device to your computer for charging. For more information, see the "About using your device with a computer" topic.
Battery power level indicators
full battery power low battery power battery charging
Complete the setup wizard
The setup wizard is designed to help you learn about typing, change options to personalize your BlackBerry device, and set up one or more email addresses. 1. 2. 3. 4. 5. 6. In the setup wizard dialog box, roll the trackball to highlight Run Setup Wizard. Click (press) the trackball. Read the setup wizard introduction. Roll the trackball to highlight Next. Click the trackball. Complete the instructions on the screen.
Note: If the setup wizard dialog box does not appear automatically, on the Home screen, key. Click Setup Wizard. press the
Figure 6. Setup wizard screen
About email setup options
Use one of the following options to set up email on your BlackBerry device: BlackBerry Internet Service option: Use this email setup option to create a new email address for your device or to associate your device with one or more (up to ten) existing email addresses. You can set up email using this option by selecting the I want to create or add an email address option in the setup wizard on your device. BlackBerry Enterprise Server option: Use this email setup option to associate your device with a Microsoft Outlook, IBM Lotus Notes, or Novell GroupWise work email account and to take advantage of advanced wireless data synchronization capabilities. If your system administrator has provided you with an enterprise activation password, you can set up email using this option by selecting the I want
to use a work email account with a BlackBerry Enterprise Server option in the setup wizard on your device. If you do not have an enterprise activation password, contact your system administrator. BlackBerry Desktop Redirector option: Use this email setup option to associate your device with a Microsoft Outlook (Workgroup Installation) email account. You can set up email using this option by installing the BlackBerry Desktop Software and selecting the BlackBerry Desktop Redirector option. If you use this email setup option, you must keep your computer turned on to receive your email messages. Note: The available email setup options might vary depending on your wireless service plan.

Add or create an email address using the setup wizard
1. In the setup wizard, on the email setup screen, select the I want to create or add an email address option. Click Next. 2. Click Next. 3. If necessary, click Update Now. 4. If necessary, click Create New Account. 5. To accept the terms of the license agreement, select the Yes option. Click I Agree. 6. If necessary, type a login user name and password of your choice. Type the password using the multi-tap input method. Click Next. Record your user name and password in a safe place. 7. Complete the instructions on the screen. Use the multi-tap input method to type a password.

Learn the basics

Move around the screen
To open the application list, press the key on the Home screen. To move the cursor in any direction and highlight items, roll the trackball. To select an item or follow a link, click the trackball. To move back a screen, press the key. To return to the Home screen, press the key.

Figure 7. Home screen

Figure 8. Application list
Figure 9. Move around the screen

Open a menu

To open a menu of all the available actions for a highlighted item in an application, press the key. If you click an item with more than one common available action, a short menu of these available actions appears. To view more available actions for the highlighted item, press the key or click Full Menu. To close a menu, press the key.

Figure 10. Full menu

Figure 11. Short menu
Change the value in a field
1. Highlight a field. 2. Click the trackball. 3. Click a value.
Figure 12. Change the value in a field

Typing basics

About typing input methods
You can type on your BlackBerry device using the SureType input method or the multitap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialing experience. SureType technology is designed to predict words as you type them. When you use SureType technology, you press the letter key for each letter in a word once until the word appears in a list that appears on the screen. For example, to type run, you would press the R key once, the U key once, and so on until run appears in the list.
When you use multi-tap, you press a letter key once to type the first letter on the key and key twice to type the second letter. For example, to type run, you would press the twice, the key once, and the key twice.

SureType technology is the default typing input method for most fields. Multi-tap is the default typing input method for phone number and password fields.
Type text using SureType technology
1. Press the letter key once for each letter in a word. 2. Perform one of the following actions: To select an item from the list that appears when you type and start typing a new word, highlight the item. Press the Enter key. To select an item from the list that appears when you type and continue typing the same word, click the item. To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen. To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen.
Type text using multi-tap
To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

Typing indicators

multi-tap input mode Shift mode number lock mode Alt mode

Typing tips

To capitalize a letter, hold the letter key until the capitalized letter appears or press the key and the letter key. To type the alternate character on a key, press the For example, to type a question mark (?), press the key and the character key. key and. key
To type a symbol, press the key. To view more symbols, press the again. Type the letter that appears below the symbol.
To type an accented or special character, hold the letter key and roll the trackball and roll to the left or right. Click a character. For example, to type , hold the trackball to the left until is highlighted. Click the trackball. To turn on NUM lock, hold the lock, press the key. key and press the key. To turn off NUM

Applications

Take some time to explore the applications that are available on your BlackBerry device. Here are a few applications to get you started. Click Setup Wizard to learn about typing, change options to personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks. Click Email Settings to set up one or more email addresses or change BlackBerry Internet Service email options. Click Browser to visit web pages or view the browser bookmark list. Click Call Log to make a call or view a list of recent calls. Click Camera to take a picture. Click Video Camera to record a video. Click Media to view saved songs, ring tones, videos, or pictures. Click Messages to view a list of your messages. More than one message list might appear on your device. Click Options to view the main list of device options. You can also access additional options from the menu in each application.

Click Address Book to view your contact list or add a new contact. Click Help to view the user guide for your device. The user guide provides procedures to help you use your device.
Home screen status indicators
alarm set unopened message count missed calendar reminder voice mail message Bluetooth technology is turned on missed call count sending data receiving data roaming paired with Bluetooth enabled device
Message list status indicators
unopened message opened message MMS message sent message
message contains attachment message is high priority SMS text message
message is sending message not sent

Phone status indicators

missed call placed call received call
Calendar status indicators
reminder set recurring appointment or meeting calendar entry with notes meeting exception to recurring appointment or meeting

Camera status indicators

flash is turned on flash is turned off automatic flash mode slow shutter speed
Wireless coverage indicators
Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry device. A wireless coverage level might limit the use of some device features. You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser with a highspeed data connection. You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser. You can use the phone and send and receive SMS text messages.
You can only make emergency calls.
Your connection to the wireless network is turned off. You are not in a wireless coverage area.

Start using your device

Make a call
1. On the Home screen or in the phone, perform one of the following actions: Type a phone number. Type part of a contact name. Highlight a contact or phone number. 2. Press the To end the call, press the key. key.

Send an email message

1. In a message list, press the key. 2. Click Compose Email. 3. In the To field, perform one of the following actions: Type an email address. Type a contact name. Type part of a contact name. Click a contact. 4. Type a message.
5. Press the 6. Click Send.

Send an SMS text message

1. In a message list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: If the contact is not in your address book, click Use Once. Type an SMS phone number (include the country code and area code).Click the trackball. If the contact is in your address book, click a contact. 4. Type a message. 5. Click the trackball. 6. Click Send.

Add a contact

1. In the address book, press the 2. Click New Address. 3. Type the contact information. 4. Click the trackball. key.

5. Click Save.

Take a picture
1. In the camera, click the trackball. 2. Perform one of the following actions: To take another picture, click the camera icon. To delete the picture, click the trash can icon. To set the picture as a caller ID picture or Home screen background, click the crop icon. To forward the picture, click the envelope icon. To rename and save the picture, click the folder icon.

Record a video

Verify that you have inserted a media card into your BlackBerry device. 1. In the video camera, click the trackball. 2. Perform one of the following actions: To pause recording, click the trackball. To resume recording, click the resume icon. To stop recording and save the video, click the stop icon. To play the video, click the play icon.
To delete the video, click the trash can icon. To forward the video, click the envelope icon. To rename the video, click the folder icon.

Visit a web page

Depending on your wireless service provider, multiple browsers might appear on your BlackBerry device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: If a web address field appears on the screen, type a web address. If a web address field does not appear on the screen, press the Go To. Type a web address. 2. Click the trackball.

key. Click

Schedule an appointment
1. 2. 3. 4. 5. In a calendar, press the Menu key. Click New. Type the appointment information. If the appointment recurs, change the Recurrence field. Click the trackball.

6. Click Save.

Pair with a Bluetooth enabled device
Some Bluetooth enabled devices have a passkey that you must type before you can pair with them. 1. In the Bluetooth setup application, click Search for devices from here or Allow another device to find me. 2. Click OK. 3. If necessary, click a Bluetooth enabled device. 4. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry device. 5. If necessary, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device.
About using your device with a computer
You can install the BlackBerry Desktop Software on your computer and connect your BlackBerry device to your computer to perform any of the following actions: Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. Back up and restore device data. Transfer files between your device and your computer.
Add applications to your device. Set up and manage email message forwarding or wireless calendar synchronization if your system administrator has advised you to do so. Set up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a MicrosoftOutlook (Workgroup installation) email account that resides on a Microsoft Exchange Server version 5.5 or later. Charge your device. For more information about synchronizing data, backing up or restoring data, adding applications, or other functions, see the BlackBerry Desktop Software Online Help.

Installation prerequisites
Intel compatible 486 or higher computer that is compliant with USB 1.1 or later MicrosoftWindows 2000, or later available USB port CD drive
Install the BlackBerry Desktop Software
1. Verify that your BlackBerry device is not connected to your computer. 2. Insert the BlackBerry User Tools CD into the CD drive on your computer. 3. Click BlackBerry Desktop Software.
4. Complete the instructions on the screen. 5. When the installation is complete, connect the smaller end of the USB cable to the USB port on the side of your device. 6. Connect the larger end of the USB cable to the USB port on your computer. Note: If the BlackBerry Desktop Manager does not open automatically, on the taskbar, click Start > Programs > BlackBerry > Desktop Manager.

About switching devices

You can import data from your current BlackBerry device, Palm device, or Windows Mobile powered device to your new BlackBerry device using the switch device wizard tool of the BlackBerry Desktop Manager. For more information about switching devices, see the BlackBerry Desktop Software Online Help.

Switch devices

Verify that you have installed the most recent version of the BlackBerry Desktop Software. 1. Connect your current device to your computer. 2. Open the BlackBerry Desktop Manager. 3. Click Switch Device Wizard.
4. Complete the instructions on the screen. If you are switching from a BlackBerry device that is associated with the BlackBerry Internet Service, on your new BlackBerry device, in the setup wizard, open the email setup screen. Update your device PIN.
Transfer a file between your device and your computer using the Roxio Media Manager
1. 2. 3. 4. Connect your BlackBerry device to your computer. On your computer, open the BlackBerry Desktop Manager. Double-click Media Manager. Drag a file or folder from one location to another.
For more information about transferring and managing media files, see the online help that is available in the Roxio Media Manager.
Roxio Media Manager views
In the Roxio Media Manager that is available in the BlackBerry Desktop Manager, you can view media files in one of four views. Click My Media to view media files, organized by media type, that are stored on your computer.
Click Folders to view media files, organized by folder, that are stored on your computer. Click My MediaSpace (UPnP) to view media files that are stored on Universal Plug and Play devices that are connected to your computer. Click My Devices to view media files that are stored on wireless devices that are connected to your computer.

Synchronize data between your device and your computer
1. 2. 3. 4. 5. Connect your BlackBerrydevice to your computer. Open the BlackBerry Desktop Manager. Click Synchronize. Select the check box beside one or more actions. Click Synchronize now.

About accessories

You can buy accessories such as batteries, carrying solutions, headsets, and charging solutions for your BlackBerry device. For more information, contact your wireless service provider or visit www.shopblackberry.com.
CAUTION: Use only accessories that Research In Motion has approved for use with your device. Use of other accessories might invalidate your warranty and might be dangerous.
About adding applications to your device
You can download applications for your BlackBerry device from a web site such as mobile.blackberry.com using the browser on your device. You can also download applications from a web site such as www.handango.com/blackberry/ using a browser on your computer. If you download an application using a browser on your computer, you can add the application to your device using the application loader tool of the BlackBerry Desktop Software. The BlackBerry Desktop Software is available on the BlackBerry User Tools CD that came with your device. CAUTION: If you add an application to your device, read the terms and conditions for the application carefully. Research In Motion makes no representation, warranty, or guarantee whatsoever for applications that you add to your device and assumes no liability for them.

Insert a media card

Use a microSD media card to extend the memory available on your BlackBerry device for storing media files such as songs, ring tones, videos, or pictures. The media card might be sold separately from your device. 1. Lift the edge of the cover for the media card slot. 2. Rotate the cover 180 degrees. 3. Hold the media card so that the metal contacts on the media card point toward the front of your device.
4. Slide the media card into the media card slot so that the media card clicks into place. 5. Rotate the cover for the media card slot so that the peg on the cover fits into the small hole on your device and the cover lies flat. To remove the media card, remove the cover for the media card slot. Press the media card in and then pull the media card out.
Figure 13. Insert the media card
Figure 14. Remove the media card

Find more information

To view the user guide for your BlackBerry device, click Help in the application list or in an application menu. To view the BlackBerry 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry User Tools CD that came with your device into the CD drive on your computer. To find information about your wireless network or your wireless service plan, visit your wireless service provider web site. To find software, games, and accessories for your device, visit www.discoverblackberry.com.

Troubleshooting

I cannot connect to a wireless network
Try performing the following actions: Verify that your SIM card is inserted in your BlackBerry device correctly. Verify that you have turned on the connection to the wireless network. Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again.
I cannot associate my device with an email address
Try performing the following actions: On the email setup screen, verify that you have typed all the email address information correctly. To type your password, use the multi-tap input method. Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider.
If you are trying to add a Microsoft Outlook or IBM Lotus Notes work email address to your BlackBerry device, in a browser on your computer, log in to the email setup web site using the web page address provided by your wireless service provider and add the work email address. To log in, you must have a login user name and password. You can create a login user name and password in the setup wizard on the email setup screen.
I do not know which email setup option to select in the setup wizard
Select the I want to create or add an email address option if the other options do not apply to you. This option is the most common option for individual users. If you select this option, an email setup screen appears on your BlackBerry device. On this screen, you can create a new email address for your device or associate your device with an existing, supported email address. Select the I want to use a work email account with a BlackBerry Enterprise Server option if a system administrator has provided you with a password that you can use to activate your device over the wireless network. If you select this option, an Enterprise Activation screen appears. On this screen, you can type your work email address and the password provided by your system administrator to activate your device. Select the I want to skip email setup option if any of the following situations apply:

A representative from the store where you bought your device has already helped you to set up your email address. You have already visited the email setup web site using a browser on your computer and have set up an email address. You have an existing email account and have access to a BlackBerry Enterprise Server, but your system administrator has not provided you with a password that you can use to activate your device over the wireless network. For more information about setting up email for your device, contact your system administrator. You have a Microsoft Outlook (Workgroup installation) email account on a Microsoft Exchange Server Version 5.5 or later and you want to use the BlackBerry Desktop Redirector to forward email messages to your device.

I cannot send messages

Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact. If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet Service. If
you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Press the key. Click Register Now. Resend the message. Open the message. Press the key. Click Resend.
I am not receiving messages
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host key. Click Register Now. Routing Table. Press the

If you switched devices, verify that you have switched email service to your new device. To switch email service to your new device, in the setup wizard, open the email setup screen. If you created a user name and password when you set up key. Click email on your device, type your login information. Press the Change Device. If you did not create a user name and password when you set up email, complete the instructions on the screen. If you use email message filters, verify that the options for email message filters are set correctly.
I cannot make or receive calls
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. If you are not receiving calls, verify that call blocking and call forwarding are turned off. If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as the primary number.

Legal notice

2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Bluetooth is a trademark of Bluetooth SIG. Handango is a trademark of Handango, Inc. IBM, Domino, Lotus, and Lotus Notes are trademarks of International Business Machines Corporation. Intel is a trademark of Intel Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. Roxio is a trademark of Sonic Solutions. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. Portions of the BlackBerry Device Software are copyright 2007 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry device and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/ patents for a list of RIM (as hereinafter defined) patents. This document is provided "as is" and Research In Motion Limited and its affiliated companies ("RIM") assume no responsibility for any typographical, technical, or other inaccuracies in this document. In order to protect RIM proprietary and confidential

information and/or trade secrets, this document may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information, hardware or software, products or services and/or third-party web sites (collectively the "Third-Party Information"). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third-Party Information or the third party in any way. Installation and use of Third-Party Information with RIM's products and services may require one or more patent, trademark, or copyright licenses in order to avoid infringement of the
intellectual property rights of others. Any dealings with Third-Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. You are solely responsible for determining whether such third-party licenses are required and are responsible for acquiring any such licenses relating to Third-Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third-Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third-Party Information shall be governed by and subject to you agreeing to the terms of the Third-Party Information licenses. Any Third-Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-Party Information and RIM assumes no liability whatsoever in relation to the Third-Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom