Set the matching sensitivity level for voice commands
1. In the device options, click Voice Dialing. 2. Perform one of the following actions: To increase matches, set the Sensitivity field closer to Reject Less. To reduce the number of incorrect matches, set the Sensitivity field closer to Reject More. 3. Press the Menu key. 4. Click Save.
Improve voice recognition of numbers
1. 2. 3. 4. In the device options, click Voice Dialing. Press the Menu key. Click Adapt Digits. Complete the instructions on the screen.
Voice dialing troubleshooting
I cannot make calls using a voice command
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are using a Bluetooth enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. Verify that your keyboard is unlocked. Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language options. Certain languages might not be supported.
My device does not recognize names or numbers in voice commands
Try performing the following actions: Say the first name and the last name of your contact. If your BlackBerry device does not often identify matches, set the matching sensitivity level to reject less. If your device often identifies incorrect matches, set the matching sensitivity level to reject more. Improve voice recognition of numbers.

Camera and video camera

Take a picture
1. In the camera, click the trackball. 2. Perform one of the following actions: To take another picture, click the

icon. icon.

To set the picture as a caller ID picture or Home screen background, click the To rename and save the picture, click the To send the picture, click the To delete the picture, click the icon. icon. icon.
Zoom in to or out from a subject
In the camera, perform one of the following actions: To zoom in, roll the trackball up. To zoom out, roll the trackball down.
View the number of remaining pictures
In the camera, if the viewfinder is not occupying the full screen, the approximate number of pictures that you can save appears in the lower-left corner of the screen.

Type in Arabic or Russian using multi-tap
Verify that your keyboard displays Arabic or Russian letters. If you have set your typing input method to multi-tap or you are typing a phone number or password, perform one of the following actions: To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.
Switch typing input methods
You can only switch typing input methods if the typing input language for your BlackBerry device is Arabic or Russian. 1. In the device options, click Language. 2. Perform one of the following actions: To use the multi-tap input method, set the Input Language field to <Language> Multitap.
To use the SureType input method, set the Input Language field to <Language>. 3. Press the Menu key. 4. Click Save.
Change the typing input language
Verify that your BlackBerry Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Input Language field. Press the Menu key. Click Save.
Typing tips for the Korean typing input method
To type the alternate character on a key, press the key twice. To type a number, hold the number key. To convert a Hangul character to its equivalent Chinese character, in the device options, on the Language screen, verify that the Use Space for Han Homonyms check box is selected. Highlight the character. Press the Space key.

Spelling checker

1. In the device options, click Spell Check. 2. Select the Spell Check Email Before Sending option. 3. Press the Menu key.

4. Click Save.

Change options for checking spelling
You can change the type and length of words that the spelling checker includes when checking spelling. 1. 2. 3. 4. In the device options, click Spell Check. Select or clear the check box beside one or more options. Press the Menu key. Click Save.
Add a word to the custom dictionary
1. 2. 3. 4. 5. 6. In the device options, click Spell Check. Click Custom Dictionary. Press the Menu key. Click New. Type a word or letter combination. Click the trackball.
Change a word in the custom dictionary

Create an AutoText entry

1. 2. 3. 4. 5. In the device options, click AutoText. Press the Menu key. Click New. In the Replace field, type the text to replace. In the With field, perform one of the following actions: Type replacement text. To insert a macro (for example, the current date or time), press the Menu key. Click Insert Macro.
6. In the Using field, perform one of the following actions: To capitalize the entry exactly as you typed it, click Specified Case.
To capitalize the entry according to the context, click SmartCase. 7. Set the language. 8. Press the Menu key. 9. Click Save.

Change an AutoText entry

1. 2. 3. 4. 5. In the device options, click AutoText. Click an AutoText entry. Change the AutoText entry. Click the trackball. Click Save.

Delete an AutoText entry

1. 2. 3. 4. In the device options, click AutoText. Highlight an AutoText entry. Press the Menu key. Click Delete.

Undo an AutoText change

Press the Backspace/Delete key twice.
To insert a period, press the Space key twice. The next letter is capitalized. To capitalize a letter, hold the letter key until the capitalized letter appears. To type the alternate character on a key, press the Alt key and the character key. To type an accented or special character, hold the letter key and roll the trackball to the left or right. For example, to type , hold U and roll the trackball to the left until appears. Release the letter key when the accented or special character appears. To type a number in a number field, press a number key. You do not need to press the Alt key.
To type a number in a text field, hold the Alt key and press the number key. To turn on NUM lock, press the Alt key and the Left Shift key. To turn off NUM lock, press the Shift key. To turn on CAP lock, press the Alt key and the Right Shift key. To turn off CAP lock, press the Shift key. To switch typing input languages, in the device options, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the Alt key and press the Enter key. Continue to hold the Alt key and highlight a language. Release the Alt key. Insert symbols To insert an at sign (@) or a period (.) in an email address field, press the Space key. To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text To highlight a line of text, press the Shift key and roll the trackball up or down. To highlight text character by character, hold the Shift key and roll the trackball left or right. To cancel a text selection, press the Escape key. To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. To copy highlighted text when typing, press the Alt key and click the trackball. To paste highlighted text when typing, press the Shift key and click the trackball.

1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a bookmark folder. Press the Menu key. Click Add Subfolder.
File a bookmark for a web page
1. On a web page, press the Menu key. 2. 3. 4. 5. 6. 7. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Move Bookmark. Roll the trackball to the new location. Click the trackball.
Rename a bookmark folder for web pages
You can only rename folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Rename Folder.
Delete a bookmark folder for web pages
You can only delete folders that you created. 1. Highlight a folder. 2. Press the Menu key. 3. Click Delete Folder.

Web feeds

About web feeds
Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories that the web site has published since the last time that you checked the web feed. If a title interests you, you can view the web feed content, or if an audio version of the content is available, you can listen to the web feed content. You can open web feeds on web pages, or you can subscribe to web feeds and open them from your bookmark list. In your bookmark list, web feeds that have been updated since the last time you checked them appear in italic. In a web feed, unopened web feed titles appear in bold. If one or more web feeds are available on a web page, the Add Web Feed option appears in the menu.

Subscribe to a web feed

2. 3. 4. 5. 6. 1. On a web page, press the Menu key. Click Add Web Feed. Select the check box beside a web feed. In the Auto Synchronize field, set how often the browser should check for updates to the web feed. In the Start time field, set the time of day when the browser should start checking for updates. Click Add.

View web feed content

1. In a web feed, highlight a title. 2. Press the Menu key. 3. Perform one of the following actions: To view a summary of the story, click Show Description. To view the full story, click Read Story. To hide a description, highlight a title. Press the Menu key. Click Hide Description.
Listen to web feed content
If your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service, you can listen to web feed content that does not exceed 5 MB. If your BlackBerry device is associated with an email account that uses the BlackBerry Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB. For more information, contact your administrator. 1. In a web feed, highlight a title. 2. Press the Menu key. 3. Click Get Audio.

Mark a web feed title as opened or unopened
In a web feed, perform one of the following actions: Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. Highlight a date field. Press the Menu key. Click Mark Prior Opened.

Change a web feed

1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Edit Bookmark. Change the web feed. Click Accept.

File a web feed

1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Move Bookmark. Roll the trackball to the new location. Click the trackball.

Delete a web feed

1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Delete Bookmark.

Browser options

Change the default browser view
2. 3. 4. 5. 6. 1. In the browser, press the Menu key. Click Options. Click General Properties. Change the Default View field. Press the Menu key. Click Save Options.
Change the home page or start page
Depending on your wireless service provider, you might not be able to change the home page. 1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click Browser Configuration. Perform any of the following actions: In the Home Page Address field, type a web address. Change the Start Page field.
5. Press the Menu key. 6. Click Save Options.
Change JavaScript options
1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click Browser Configuration. Select any of the following check boxes: Support JavaScript Allow JavaScript popups Terminate slow running scripts
Change options for pictures and animation on web pages
1. In the browser, press the Menu key.
2. Click Options. 3. Perform any of the following actions: To stop displaying pictures, click Browser Configuration. Change the Show Images field. To change the quality of pictures, click General Properties. Change the Image Quality field. To change the number of times that animated graphics repeat, click General Properties. Change the Repeat Animations field. 4. Press the Menu key. 5. Click Save Options.
Change display options for web pages
1. In the browser, press the Menu key. 2. Click Options. 3. Perform any of the following actions: To view a cursor in Column view, click General Properties. Select the Enable cursor in column view check box. To view background images, click Browser Configuration. Select the Use Background Images check box. To stop viewing foreground and background colors, click Browser Configuration. Clear the Use Foreground and Background Colors check box. To change the browsing experience, click Browser Configuration. Change the Emulation Mode field. 4. Press the Menu key. 5. Click Save Options.

View directions as a route on a map
When viewing text directions, click View On Map. To view text directions again, press the Menu key. Click View Directions.

Send a route or a map

1. On a map, press the Menu key. 2. Click Send Directions or Send Location. 3. Click a message type.

View a location on a map

1. On a map, press the Menu key. 2. Click Find Location. 3. Perform one of the following actions: To view your current location, click Where I Am. To view a new location, click Enter An Address. To type location information in specific address fields, select the Advanced check box. To view a saved location, click From Favorites. To view a location for a contact, click From Address Book.
To view a location that you viewed recently, click the location.
View a list of points of interest near a location
You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local Search. 3. Type the point of interest information. 4. Click the trackball.
View points of interest on a map
When viewing a list of points of interest, click View On Map. To view a list of points of interest again, press the Menu key. Click View Businesses.

Track your movement

Verify that you have set a GPS receiver to use when you track your movement. 1. On a map, click the trackball. 2. Click Start GPS Navigation. To stop tracking your movement, press the Menu key. Click Stop GPS Navigation.

Navigation

Zoom in to a direction on a route
1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point.
Zoom in to or out from a map
1. On a map, click the trackball. 2. Perform one of the following actions: To zoom in, roll the trackball up. To zoom out, roll the trackball down. 3. Click the trackball.

Pan a map

Roll the trackball.

Maps bookmarks

Add a bookmark for a location or route
1. On a map, press the Menu key. 2. Click Add To Favorites.
Change a bookmark for a location or route
1. 2. 3. 4. 5. 6. 7. 8. 9. On a map, press the Menu key. Click Find Location. Click From Favorites. Highlight a bookmark. Press the Menu key. Click Edit. Change the bookmark. Press the Menu key. Click Save.

Create a category for contacts, tasks, or memos
2. 3. 4. 5. 6. 1. In the address book, task list, or memo list, press the Menu key. Click Filter. Press the Menu key. Click New. Type a name for the category. Press the Enter key.
Categorize a contact, task, or memo
1. 2. 3. 4. 5. When creating or changing a contact, task, or memo, press the Menu key. Click Categories. Select the check box beside a category. Press the Menu key. Click Save.
Sort contacts, tasks, or memos by category
1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Select the check box next to a category.
Delete a contact, task, or memo from a category
1. 2. 3. 4. 5. When changing a contact, task, or memo, press the Menu key. Click Categories. Clear the check box beside the category. Press the Menu key. Click Save.

Delete a category

1. 2. 3. 4. In the address book, task list, or memo list, press the Menu key. Click Filter. Highlight a category. Press the Menu key.
5. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted.

Mailing lists

About mailing lists
You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry device do not appear in the email application on your computer.

Create a mailing list

1. 2. 3. 4. 5. 6. 7. 8. 9. In the address book, press the Menu key. Click New Group. Type a name for the mailing list. Press the Menu key. Click Add Member. Click a contact. To add another contact, repeat steps 4 to 6. Press the Menu key. Click Save Group.

Change a mailing list

1. 2. 3. 4. 5. In the address book, highlight a mailing list. Press the Menu key. Click Edit Group. Click a contact. Click one of the following menu items: Add Member Change Member Delete Member
6. Press the Menu key. 7. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your address book.

View a mailing list

In the address book, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member.

Delete a mailing list

1. In the address book, highlight a mailing list. 2. Press the Menu key. 3. Click Delete Group.

Multiple address books

About multiple address books
If your BlackBerrydevice is associated with multiple email accounts, you might have contacts from each address book on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work address book and your personal address book on your device. For more information, contact your wireless service provider.

Switch address books

Verify that you have multiple address books on your BlackBerry device. 1. In an address book, press the Menu key. 2. Click Select Address Book. 3. Click an address book.
Change the default address book
Verify that you have multiple address books on your BlackBerry device. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Default Services. Change the Address Book (SYNC) field. Press the Menu key. Click Save.

SIM card phone book

About the SIM card phone book
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the address book on your BlackBerry device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN entries to your SIM card phone book. You can also search for ADN entries or SDN entries. ADN entries appear in plain text and SDN entries appear in bold.
Add a contact to your SIM card
Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. 2. 3. 4. 5. 6. 7. In the address book, press the Menu key. Click SIM Phone Book. Press the Menu key. Click New. Type the contact information. Press the Menu key. Click Save.
Copy contacts from your SIM card to your address book
Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Press the Menu key. 4. Click Copy All To Address Book. Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your address book, your BlackBerry device does not copy the SIM card contact.
Copy a contact from your address book to your SIM card
Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, click a contact. 2. 3. 4. 5. Highlight a phone number. Press the Menu key. Click Copy to SIM Phone Book. Press the Menu key.

6. Click Save.

Change a SIM card contact
1. 2. 3. 4. 5. 6. 7. 8. In the address book, press the Menu key. Click SIM Phone Book. Highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save.

Delete a SIM card contact
1. 2. 3. 4. 5. In the address book, press the Menu key. Click SIM Phone Book. Highlight a contact. Press the Menu key. Click Delete.

Contact list options

Sort contacts or tasks
1. 2. 3. 4. 5. 6. In the address book or task list, press the Menu key. Click Options. If necessary, click General Options. Change the Sort By field. Press the Menu key. Click Save.
Change the display options for contacts
You can change how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. 2. 3. 4. In the device options, click Language. Change the Name Display field. Press the Menu key. Click Save.
View the number of contacts stored on your device
1. In the address book, press the Menu key. 2. Click Options. 3. Click an address book. The Number of Entries field displays the number of contacts that are stored in the address book.

Contact troubleshooting

Caller ID pictures are not appearing on my device
If your BlackBerry device is associated with a Microsoft Outlook 2000 email account and you add a picture for a contact in the email application on your computer, verify that the file name for the picture is ContactPicture.jpg.

Calendar

Calendar basics

About calendar views

You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments.

Switch calendar views

1. In a calendar, press the Menu key. 2. Click a view.

Move around a calendar

1. In a calendar, press the Menu key. 2. Perform one of the following actions: To move to a specific date, click Go To Date. To move to the current date, click Today. To move forward or back by a time period, click Prev or Next.

Switch calendars

Verify that you have multiple calendars on your BlackBerry device. 1. In a calendar, press the Menu key. 2. Click Select Calendar. 3. Click a calendar.
Use color to differentiate calendars
Verify that you have multiple calendars on your BlackBerry device. 1. 2. 3. 4. 5. 6. In a calendar, press the Menu key. Click Options. Click a calendar. Change the Appointment Color field. Press the Menu key. Click Save.
Change the calendar that reminds you of appointments
Verify that you have multiple calendars on your BlackBerry device. 1. 2. 3. 4. In a calendar, press the Menu key. Click Options. Click a calendar. Change the Display Reminders field.
Change the default calendar
Verify that you have multiple calendars on your BlackBerry device. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Default Services. Change the Calendar (CICAL) field. Press the Menu key. Click Save.

Calendar troubleshooting

I cannot schedule appointments that span multiple days
If you use IBM Lotus Notes, you cannot schedule appointments that span multiple days.
I cannot set some fields when scheduling appointments
If you use IBM Lotus Notes, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting.
If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents, your computer might not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.

Task basics

Create a task
2. 3. 4. 5. 6. 7. 1. In the task list, press the Menu key. Click New. Type the task information. Set a due date for the task. If the task recurs, set the Recurrence field. Press the Menu key. Click Save.

Change a task

1. 2. 3. 4. 5. 6. In the task list, highlight a task. Press the Menu key. Click Open. Change the task information. Press the Menu key. Click Save.
Change the status of a task
1. In the task list, highlight a task. 2. Press the Menu key. 3. Perform one of the following actions: To mark the task as complete, click Mark Completed.
To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save.

Hide completed tasks

Set a limit for device password attempts
1. 2. 3. 4. 5. In the device options, click Security Options. Click General Settings. Set the Number of Password Attempts field. Press the Menu key. Click Save.

Password keeper

About the password keeper
Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password. When you type this password, the password keeper decrypts your passwords. You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols.
Add a password to the password keeper
1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click New. Type the password information. Click the trackball. Click Save.
Generate a random password
1. 2. 3. 4. 5. 6. 7. In the password keeper, press the Menu key. Click New. Press the Menu key. Click Random Password. Type the password information. Click the trackball. Click Save.
Set criteria for randomly generated passwords
1. In the password keeper, press the Menu key. 2. Click Options.
3. Set the random password fields. 4. Press the Menu key. 5. Click Save.
View a password in the password keeper
In the password keeper, click a password.
Change a password in the password keeper
1. 2. 3. 4. 5. 6. In the password keeper, highlight a password. Press the Menu key. Click Open. Change the password information. Click the trackball. Click Save.
Hide passwords in the password keeper
1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click Options. Set the Show Password field to No. Press the Menu key. Click Save.
To show passwords in the password keeper again, set the Show Password field to Yes.
You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. 3. 4. 5. 6. Click Options. If necessary, click General Options. Change the Confirm Delete field to No. Press the Menu key. Click Save.
Delete a password from the password keeper
1. In the password keeper, highlight a password. 2. Press the Menu key.

3. Click Delete.

Change the password keeper password
1. In the password keeper, press the Menu key. 2. Click Change Password.

Copy a password

1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password. To clear the clipboard, press the Menu key. Click Clear Clipboard. Note: Passwords are not encrypted when they are on the clipboard.

1. In the device options, click Security Options.
Click Certificate Servers. Highlight a certificate server. Press the Menu key. Click Delete.

Key stores

About the key store
The key store on your BlackBerry device might store the following items. To access these items in the key store, you must type a key store password. personal certificates (certificate and private key pairs) certificates that you download using the certificate synchronization tool of the BlackBerry Desktop Manager certificates that you download from an LDAP certificate server certificates that you add from a message personal PGP keys (public and private key pairs) PGP public keys that you download from an LDAP certificate server PGP public keys that you add from a message root certificates that are included in the BlackBerry Desktop Software
Change the key store password
1. 2. 3. 4. In the device options, click Security Options. Click Key Stores. Press the Menu key. Click Change Password.
Change when your device deletes the key store password
1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Private Key Password Timeout field. Press the Menu key. Click Save.
To access private keys after your BlackBerry device deletes the key store password, you must type your key store password.
Add contacts to your address book automatically when you add items to the key store
Click Key Stores. Change the Key Store Address Injector field to Enabled. Press the Menu key. Click Save.
Change the service that your device uses to download certificates
Depending on your organization, you might not be able to change the service that you use to download certificates. For more information, contact your administrator. 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Certificate Service field. Press the Menu key. Click Save.
Turn off automatic backup of key store data
By default, items in the key store on your BlackBerry device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and restore of key store data. 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Allow Key Store Backup/Restore field to No. Press the Menu key. Click Save.

Lock your device when you remove your smart card from your smart card reader
1. 2. 3. 4. 5. In the device options, click Security Options. Click Smart Card. Change the Lock On Card Removal field to Enabled. Press the Menu key. Click Save.
About smart password entry
If you use two-factor authentication and your BlackBerry device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field. When you type the password again, your device applies a smart password filter to the password field. If the password is numeric, a 123 indicator appears beside the password field and you do not have to press the Alt key to type numbers. If the password is alphanumeric, an ABC indicator appears beside the password field.
Prerequisites: Smart password entry
Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry device. Verify that two-factor authentication is turned on.
Turn off smart password entry
You can turn off smart password entry to reduce the chance that someone might guess your BlackBerry device password or smart card password based on the smart password filter that your device applies to password fields. 1. In the device options, click Security Options.
Click General Settings. Set the Smart Password Entry field to Disabled. Press the Menu key. Click Save.
To turn on smart password entry again, set the Smart Password Entry field to Enabled.
Switch smart password filters
In a blank password field, press the Enter key. The indicator for the new smart password filter appears beside the password field.
Prerequisites: Authentication certificates
Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry device. Verify that you have imported a certificate from your smart card that you can use for signing and verification. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry devices. Verify that you have set a device password. Verify that two-factor authentication is turned on. Verify that you have the smart card password. You should have received this password when you received your smart card.
Use a certificate to authenticate your smart card
If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry device. 1. 2. 3. 4. 5. In the device options, click Security Options. Click General Settings. Set the Authentication Certificate field. Press the Menu key. Click Save.

Device disposal

The BlackBerry device should not be placed in household waste bins. Please check local regulations for information about the disposal of electronic products in your area.

Driving safety

Check the laws and regulations regarding the use of wireless devices in the areas where you drive. Always obey them. Also, if using the BlackBerry device in your car, please use the following minimum guidelines: Give your full attention to driving; driving safely is your first responsibility.
Use hands-free operation if it is available. Pull off the road and park before using your BlackBerry device in any way. Research In Motion (RIM) recommends that you do not use the BlackBerry device while driving. Instead, consider having a passenger in the vehicle use the BlackBerry device for you, or find a safe location to stop your vehicle prior to using the device. Store the BlackBerry device safely before driving your vehicle. Do not use any charging accessory as a means of storing the BlackBerry device while you are in a vehicle. If your vehicle is equipped with an air bag, do not place the BlackBerry device or other objects above the air bag, or in the air bag deployment area. If in-vehicle wireless equipment is improperly stored or installed, and the air bag inflates, serious injury could result. Radio frequency (RF) signals might affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment has been added to your vehicle, you should also consult the manufacturer of that equipment for information on RF signals.

Accessories

Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and might be dangerous.

Antenna care

Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could damage the BlackBerry device and might violate U.S. Federal Communications Commission (FCC) regulations.
Operating and storage temperatures
Situate the BlackBerry device or device accessories away from heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to use the BlackBerry device for more than two weeks, turn off the device power, remove the battery, and follow the operating and storage temperatures listed in the following table: Device operating Device storage Travel charger operating Travel charger storage 32 to 104F (0 to 40C) 50 to 86F (10 to 30C) 32 to 104F (0 to 40C) -22 to 167F (-30 to 75C)
Interference with electronic equipment

Most modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment might not be shielded against the RF signals from the BlackBerry device. Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, verify that you are using the BlackBerry device in accordance with the safety requirements associated with your particular pacemaker, which might include the following requirements: Always keep the BlackBerry device more than 7 inches (20 cm) from the pacemaker when the device is turned on. Do not carry the BlackBerry device in your breast pocket. When using the phone on the BlackBerry device, use the ear opposite the pacemaker for making and receiving calls to minimize the potential interference. If you have any reason to suspect that interference is taking place, turn off all wireless connections on the BlackBerry device immediately. Hearing aids: Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your wireless service provider or contact the manufacturer of your hearing aid to discuss alternatives. Other medical devices: If you use any other personal medical device, consult the manufacturer of your device to determine if the device is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Health care facilities: Turn off all wireless connections on the BlackBerry device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on the BlackBerry device before boarding an aircraft. The effect of using the BlackBerry device with wireless connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance, might disrupt the network, might otherwise be dangerous to the operation of the aircraft, and might be illegal. With all wireless connections on the BlackBerry device turned off, use only non-radio based device applications in accordance with airline regulations for electronic devices.

Dangerous areas

The BlackBerry device is not an intrinsically safe device and is not suitable for use in hazardous environments, where such devices are required, including without limitation, in presence of gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication services, air traffic control, and life support or weapons systems. Potentially explosive atmospheres: Turn off all wireless connections on the BlackBerry device when in any area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

Do not use the phone on the BlackBerry device to report a gas leak in the vicinity of the leak. Leave the area and, if the phone is available and active on the BlackBerry device, make the call from a safe location. Blasting areas: To avoid interfering with blasting operations, turn off all wireless connections on the BlackBerry device when in a blasting area or in areas posted: Turn off two-way radio. Obey all signs and instructions.

Service

Only qualified service personnel should perform repairs to the BlackBerry device. Disconnect the power supply cables from the computer or electrical outlet and refer the BlackBerry device or charging accessory for service to qualified service personnel if any of the following situations occur: the power supply cord, plug, or connector is damaged liquid has been spilled or objects have fallen into the BlackBerry device or charging accessory the BlackBerry device or charging accessory has been exposed to rain or water the BlackBerry device or charging accessory becomes very hot to the touch the BlackBerry device or charging accessory has been dropped or damaged in any way the BlackBerry device or charging accessory does not operate normally by following the instructions in the user documentation the BlackBerry device or charging accessory exhibits a distinct change in performance Do not attempt to disassemble the BlackBerry device or any charging accessory.
To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user documentation for the BlackBerry device. An improper adjustment of other controls might cause damage and will often require extensive work by a qualified technician to restore the BlackBerry device, charging accessory, or any other accessory to normal operation. Failure to observe all safety instructions contained in the user documentation for the BlackBerry device will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal action, or both.
Additional safety guidelines
Speakerphone: The BlackBerry device is equipped with a speakerphone that can generate audio levels loud enough for phone call operation while holding the device at an arm's length from your head. When using your BlackBerry device speakerphone, never hold the device to your ear. Serious and permanent hearing damage could occur. Camera: Certain jurisdictions might prohibit or restrict your use of certain features on the BlackBerry device. When taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you while using the BlackBerry device. Honor the personal rights of others. Copyright protections might prevent you from copying, modifying, transferring, or forwarding some pictures, music (including ring tones), or other content. Do not aim the camera directly at the sun or any other bright light. This action could cause serious damage to your eyes or damage the BlackBerry device. Camera flash LED aperture, LED notification light, and trackball lights: The camera flash LED aperture is located on the back of your BlackBerry device, above the camera lens. The LED notification light is located on the front of your BlackBerry device, in the top right corner. Exposure to flashing lights on the BlackBerry device can cause epileptic seizures or blackouts

and might be dangerous to you or others. In the event that you experience, or your use of the BlackBerry device causes in others, any disorientation, loss of awareness, twitching, convulsions, or any involuntary movements, stop using the BlackBerry device immediately and consult a physician. If you are susceptible to epileptic seizures or blackouts, consult your physician before using the BlackBerry device. Caution: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Audio files: The BlackBerry device has the capability to play audio files. When listening to audio files using headphones, permanent hearing loss might occur if headphones are used at a high volume. Avoid increasing the volume of your headphones to block out noisy surroundings. If you experience ringing in your ears or muffled speech, consult a physician to have your hearing checked. Liquids and foreign objects: Never push objects of any kind into the BlackBerry device or device accessories through openings as this action might cause a short circuit, a fire, or electric shock. Do not use the BlackBerry device or device accessories near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool). Never spill liquid of any kind on the BlackBerry device or device accessories. Stability: Do not place the BlackBerry device or device accessory on any unstable surface. It could fall, thereby potentially causing serious injury to a person and serious damage to the BlackBerry device or device accessory. Take care when using the BlackBerry device with any charging accessories to route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking. Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near the BlackBerry device or device accessory. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning either the BlackBerry device or the charging accessory.
Repetitive strain: When using the BlackBerry device, take frequent breaks. If you experience any discomfort in your neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when using the BlackBerry device, cease use immediately. If discomfort persists, consult a physician. Holster: The BlackBerry device might not come with a holster (body-worn accessory). If you wear the BlackBerry device on your body, always put the device in a BlackBerry device holster supplied or approved by Research In Motion (RIM). If you do not use a holster supplied or approved by RIM when you carry the BlackBerry device, keep the device at least 0.98 inches (25 mm) from your body when the BlackBerry device is turned on and connected to a wireless network. When using any data feature of the BlackBerry device, with or without a USB cable, keep the device at least 0.98 inches (25 mm) from your body. Using accessories that are not supplied or approved by RIM might cause your BlackBerry device to exceed radio frequency (RF) exposure guidelines. Carrying solutions: Most BlackBerry carrying solutions for BlackBerry devices, for example holsters, totes, and pouches, incorporate a magnet into the physical structure of the carrying solution. Do not place items containing magnetic strip components such as debit cards, credit cards, hotel key cards, phone cards, or similar items near BlackBerry carrying solutions which incorporate a magnet into the physical structure of the carrying solution as the magnet might damage or erase the data stored on the magnetic strip.

Compliance information

Exposure to radio frequency signals
The BlackBerry device radio is a low power radio transmitter and receiver. When the BlackBerry device radio is turned on, it receives and also sends out radio frequency (RF) signals. The BlackBerry device is designed to comply with Federal Communications Commission (FCC), Ministry of Internal Affairs and Communications (MIC), and Industry Canada (IC) guidelines respecting safety levels of RF exposure for wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies: ANSI/IEEE C95.1, 1999, American National Standards Institute/Institute of Electrical and Electronics Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz to 3 GHz) International Commission on Non-Ionizing Radiation Protection (ICNIRP), 1998, Guidelines for Limiting Exposure to Time-Varying Electric, Magnetic, and Electromagnetic fields (up to 300 GHz) Official Journal of the European Union (OJEU), 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)
MIC, 2001, Article 14-2 of the Ordinance for Regulating Radio Equipment To maintain compliance with FCC, IC, MIC, and EU RF exposure guidelines when you carry the BlackBerry device on your body, use only accessories that are supplied or approved by Research In Motion (RIM). Use of accessories that are not expressly approved by RIM might violate FCC, IC, and EU RF exposure guidelines and might void any warranty applicable to the BlackBerry device. If you do not use a body-worn accessory supplied or approved by RIM when you carry the BlackBerry device, keep the device at least 0.98 inches (25 mm) from your body when the BlackBerry device is turned on and connected to a wireless network. When using any data feature of the BlackBerry device, with or without a USB cable, keep the device at least 0.98 inches (25 mm) from your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry device, verify that the accessory does not contain metal and keep the BlackBerry device at least 0.98 inches (25 mm) from your body when the BlackBerry device is turned on and connected to a wireless network.

Specific absorption rate data
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. The BlackBerry device is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government, Industry Canada of the Canadian Government (IC), and recommended by The Council of the European Union. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. The SAR limit recommended by The Council of the European Union is 2.0W/kg**. Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC, IC, and The Council of the European Union that it does not exceed the limit established by the government-adopted requirement for safe exposure under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC, IC, and The Council of the European Union for each model. The highest SAR value for each device model when tested for use at the ear is outlined below: Device BlackBerry Curve 8310 smartphone 1 g / 10 g SAR (W/kg) 1.09/0.59
The highest SAR value for this BlackBerry device when clipped on a belt, in a Research In Motion (RIM) approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions, including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come equipped with an integrated belt clip SHOULD NOT be worn or carried on the body. For more information regarding the wearing or carrying of this BlackBerry device without using a RIM approved carrying solution equipped with an integrated belt clip, see the Holster information in the Additional safety guidelines section of this document. Device BlackBerry 8310 smartphone 1 g / 10 g SAR (W/kg) 1.11/0.63

Body-worn measurements differ among wireless device and phone models, depending upon available accessories and FCC, IC, and The Council of the European Union requirements. The FCC has granted an Equipment Authorization for this wireless device model with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this wireless device model is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea after searching on FCC ID L6ARBN40GW. Additional information on Specific Absorption Rates (SAR) can be found on the CTIA - The Wireless Association web site at www.ctia.org. ___________________________________
* In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6 watts/kg (W/kg) averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. ** In Europe, the SAR limit for mobile devices used by the public is 2.0 watts/kg (W/kg) averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL).
FCC compliance statement (United States)
FCC Class B Part 15 This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instructions, may cause interference harmful to radio communications. There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help.

US Information Concerning the Federal Communications Commission ("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices
When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on their box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better/ higher of the two ratings. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. For additional information about the FCC's actions with regard to hearing aid compatible wireless devices and other steps the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, please go to www.fcc.gov/cgb/dro.
Industry Canada certification
This BlackBerry device complies with relevant Industry Canada RSS standards, under certification number 2503A-RBN40GW.

Class B compliance

This BlackBerry device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.

EU regulatory conformance
Research In Motion Limited hereby declares that this BlackBerry device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at the following location in the EU community: www.blackberry.com/go/ declarationofconformity. Research In Motion UK Limited
200 Bath Road, Slough, Berkshire SL1 3XE United Kingdom
Additional regulatory conformance
Specific details about compliance to the following standards and regulatory bodies may be obtained from Research In Motion: PCS Type Certification Review Board (PTCRB) Underwriters Laboratories (UL) 60950-1 requirements for Canada and the United States Radio and Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC Global Certification Forum Certification Criteria (GCF CC) requirements International Electrotechnical Commission (IEC) 60825-1 2001: Safety of Laser Products

Product information

Mechanical properties weight approximately 3.9 oz. (111 g) including lithium-ion battery
size (L x W x H) memory Power battery SIM interface port LED camera flash LED class maximum radiated power Device radio specifications quad-band support power class
4.2 x 2.4 x 0.61 in. (107 x 60 x 15.5 mm) 64-MB flash memory, 16-MB SRAM
removable, rechargeable lithium-ion cell supports 3V SIM cards USB-compatible port for data synchronization and charging
Class 1 LED product 810 uW
GSM 850, GSM 900, DCS 1800, PCS 1900 MHz Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 (GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900) GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz

transmitting frequency

receiving frequency
GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 1930 to 1990 MHz, A-GPS: 1575 MHz, AGPS E911: 1575 MHz
Bluetooth radio specifications single-band support power class transmitting and receiving frequency ISM 2.4 GHz Bluetooth Class to 2480 MHz

Legal notice

2008 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, and countries around the world. Bluetooth is a trademark of Bluetooth SIG. GSM is a trademark of the GSM MOU Association. IEEE Std 1725 is a trademark of the Institute of Electrical and Electronics Engineers, Inc. All other trademarks are the properties of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change
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The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry Curve 8310 smartphone model number: RBN41GW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada