User Guide Supplement

S/MIME Support Package for BlackBerry Smartphones BlackBerry 8700 Series
SWD-327206-0324102627-001

Contents

Certificates........3 Certificate basics........3 Certificate status........5 Certificate options.......7 Certificate shortcuts........8 Certificate troubleshooting........9 Certificate servers.......11 Add a certificate server.......11 Change connection information for a certificate server......11 Connection options for LDAP certificate servers.......11 Connection options for OCSP and CRL servers...... 12 Send connection information for a certificate server..... 12 Delete a certificate server....... 12 Key stores........13 About the key store........13 Change the key store password....... 13 Change when your device deletes the key store password...... 13 Add contacts to your address book automatically when you add items to the key store.... 13 Change the service that your device uses to download certificates.....14 Turn off automatic backup of key store data.......14 Change the refresh rate for certificate revocation lists......14 Reject certificate revocation lists from unverified CRL servers.....14 S/MIME-protected messages.......17 S/MIME-protected message basics......17 S/MIME-protected message status......18 S/MIME-protected message options.......19 S/MIME-protected message troubleshooting......22 Smart cards.......23 About using a smart card with your device......23 Import a certificate from a smart card.......23

Certificates

Certificate basics
Download a certificate from an LDAP certificate server
1. In the device options, click Security Options. 2. 3. 4. 5. 6. 7. 8. 9. Click Certificates. Click the trackwheel. Click Fetch Certificates. Specify the search criteria. Click the trackwheel. Click Search. Click a certificate. Click Add Certificate to Key Store.
View properties for a certificate
1. 2. 3. 4. In the device options, click Security Options. Click Certificates. Click a certificate. Click Details.

Certificate properties

Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Trust Status: This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry device), or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device). Expiration Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports X.509 and WTLS certificate formats.
Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA, DSA, Diffie-Hellman, and ECC keys. Subject: This field displays information about the certificate subject. Issuer: This field displays information about the certificate issuer. Serial Number: This field displays the certificate serial number in hexadecimal format. Key Usage: This field displays approved uses of the public key. Subject Alt Name: This field displays an alternate email address for the certificate subject, if an alternate email address is available. SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate.
View one type of certificate in the certificate list
1. In the device options, click Security Options. 2. Click Certificates. 3. Click the trackwheel. 4. Click one of the following menu items: Show My Certs Show Others Certs Show CA Certs Show Root Certs To view all the certificates on your BlackBerry device, click the trackwheel. Click Show All Certs.

Send a certificate

When you send a certificate, your BlackBerry device sends the public key, but does not send the corresponding private key. 1. 2. 3. 4. In the device options, click Security Options. Click Certificates. Highlight a certificate. Click the trackwheel.
5. Click Send via Email or Send via PIN.

Delete a certificate

1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Click the trackwheel. Click Delete.

View the certificate chain for a certificate
1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Click the trackwheel. Click Show Chain.

Certificate status

Certificate status indicators
: The certificate has a corresponding private key that is stored on your BlackBerry device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak. : The certificate is untrusted or revoked, or a certificate in the certificate chain is untrusted, revoked, expired, not valid, or cannot be verified.
Check the revocation status of a certificate or certificate chain
1. In the device options, click Security Options. 2. Click Certificates. 3. Highlight a certificate.
4. Click the trackwheel. 5. Click Fetch Status or Fetch Chain Status.
Change the trust status of a certificate
1. 2. 3. 4. 5. 6. In the device options, click Security Options. Click Certificates. Highlight a certificate. Click the trackwheel. Click Trust or Distrust. If necessary, perform one of the following actions: To trust the highlighted certificate, click Selected Certificate. To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain.

Revoke a certificate

If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry device. Your device does not update the revocation status on the certificate authority or CRL servers. 1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Security Options. Click Certificates. Highlight a certificate. Click the trackwheel. Click Revoke. Click Yes. Change the Reason field. Click OK.
To cancel a certificate hold, highlight the certificate. Click the trackwheel. Click Cancel Hold.
Certificate revocation reasons
Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer works for the organization.

Superseded: A new certificate is replacing an existing certificate. Cessation of Operation: The certificate subject no longer requires the certificate. Certificate Hold: You want to revoke the certificate temporarily.

Certificate options

Change the display name for a certificate
1. In the device options, click Security Options. 2. 3. 4. 5. 6. 7. Click Certificates. Highlight a certificate. Click the trackwheel. Click Change Label. Type a display name for the certificate. Click OK.
Add an email address to a certificate
1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Security Options. Click Certificates. Highlight a certificate. Click the trackwheel. Click Associate Addresses. Click the trackwheel. Click Add Address. Perform one of the following actions: Click a contact. Click Use Once. Click Email. Type an email address. Click the trackwheel. Click Continue.
9. Click the trackwheel. 10. Click Save.
Turn off the display name prompt that appears when you add a certificate to the key store
1. In the device options, click Security Options. 2. Click Certificates.

3. 4. 5. 6. 7. 8. 9.

Click the trackwheel. Click Fetch Certificates. Click the trackwheel. Click Options. Change the Prompt for Label field to No. Click the trackwheel. Click Save.
When you add a certificate, your BlackBerry device uses the certificate subject as the name for the certificate.
Turn off the fetch status prompt that appears when you add a certificate to the key store
1. In the device options, click Security Options. 2. 3. 4. 5. 6. 7. Click Certificates. Click the trackwheel. Click Fetch Certificates. Click the trackwheel. Click Options. Perform one of the following actions: To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes. To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No.
8. Click the trackwheel. 9. Click Save.

Certificate shortcuts

To view the certificate issuer, press the Space key. To view the properties of a certificate, press the Enter key. To view the security level of a certificate, press the Alt key and L. To view the serial number of a certificate, press the Alt key and S. To view certificates for certificate authorities, press the Alt key and C. To view personal certificates and certificates for other people, press the Alt key and E. To view personal certificates, press the Alt key and P. To view certificates for other people, press the Alt key and O. To view root certificates, press the Alt key and R. To view all certificates, press the Alt key and A.
Certificate troubleshooting
I cannot download a certificate
If you changed the connection type that your BlackBerry device uses to connect to the LDAP certificate server, try switching to the default connection type.

Certificate servers

Add a certificate server
1. In the device options, click Security Options. 2. 3. 4. 5. 6. 7. Click Certificate Servers. Click the trackwheel. Click New Server. Specify information for the certificate server. Click the trackwheel. Click Save.
Change connection information for a certificate server
1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Security Options. Click Certificate Servers. Highlight a certificate server. Click the trackwheel. Click Edit. Change connection information for the certificate server. Click the trackwheel. Click Save.
Connection options for LDAP certificate servers
Friendly Name: Type a display name for the certificate server. Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for your organizations network. The default port number is 389. Authentication Type: Specify whether you must log in to the certificate server.
Connection Type: Specify whether your BlackBerry device uses an SSL connection or a TLS connection to connect to the certificate server.

Connection options for OCSP and CRL servers
Friendly Name: Type a display name for the certificate server. Server URL: Type the web address of the certificate server.
Send connection information for a certificate server
1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificate Servers. Highlight a certificate server. Click the trackwheel. Click Email Server or PIN Server.
Delete a certificate server
1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificate Servers. Highlight a certificate server. Click the trackwheel. Click Delete.

Key stores

About the key store
The key store on your BlackBerry device might store the following items. To access these items in the key store, you must type a key store password. personal certificates (certificate and private key pairs) certificates that you download using the certificate synchronization tool of the BlackBerry Desktop Manager certificates that you download from an LDAP certificate server certificates that you add from a message personal PGP keys (public and private key pairs) PGP public keys that you download from an LDAP certificate server PGP public keys that you add from a message root certificates that are included in the BlackBerry Desktop Software
Change the key store password
1. 2. 3. 4. In the device options, click Security Options. Click Key Stores. Click the trackwheel. Click Change Password.
Change when your device deletes the key store password
1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Private Key Password Timeout field. Click the trackwheel. Click Save.
To access private keys after your BlackBerry device deletes the key store password, you must type your key store password.
Add contacts to your address book automatically when you add items to the key store
1. In the device options, click Security Options. 2. Click Key Stores.
3. Change the Key Store Address Injector field to Enabled. 4. Click the trackwheel. 5. Click Save.
Change the service that your device uses to download certificates
Depending on your organization, you might not be able to change the service that you use to download certificates. For more information, contact your administrator. 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Certificate Service field. Click the trackwheel. Click Save.

Turn off automatic backup of key store data
By default, items in the key store on your BlackBerry device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and restore of key store data. 1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Allow Key Store Backup/Restore field to No. Click the trackwheel. Click Save.
To turn on automatic backup of key store data, change the Allow Key Store Backup/Restore field to Yes.
Change the refresh rate for certificate revocation lists
1. 2. 3. 4. 5. In the device options, click Security Options. Click Key Stores. Change the Certificate Status Expires After field. Click the trackwheel. Click Save.
Your BlackBerry device downloads a new revocation status automatically when your device uses a key store item with a status that is older than the time limit that you set.
Reject certificate revocation lists from unverified CRL servers
1. In the device options, click Security Options.

2. 3. 4. 5.

Click Key Stores. Change the Accept Unverified CRLs field to No. Click the trackwheel. Click Save.
Your BlackBerry device rejects certificate revocation lists from CRL servers that the BlackBerry MDS Connection Service cannot verify.
S/MIME-protected messages
S/MIME-protected message basics
About signing and encrypting messages
You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message has not been changed. Encryption is designed to keep messages confidential. When you encrypt a message, your device uses the recipients public key to encrypt the message. Recipients use their private key to decrypt the message. To send an encrypted PIN message, you must have a PIN and an email address for the contact in your address book. Your device uses the email address in your address book to locate a PGP key or certificate for the contact.
Sign or encrypt a message
You can sign or encrypt email messages and PIN messages. 1. When composing a message, change the Encoding field. 2. If necessary, change the Classification field.
Attach a certificate to a message
You can attach a certificate to email messages and PIN messages. 1. 2. 3. 4. 5. When composing a message, click the trackwheel. Click Attach Certificates. Highlight a certificate. Click the trackwheel. Click Continue.

Download the certificate used to sign or encrypt a message
If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry device, you can download the certificate. 1. In a message, highlight the encryption indicator or a digital signature indicator. 2. Click the trackwheel. 3. Click Fetch Senders Certificate.
Add a certificate from a message
1. In a message, highlight a digital signature indicator. 2. Click the trackwheel. 3. Click Import Senders certificate.
Add a certificate from an attachment
1. 2. 3. 4. In a message, click the certificate attachment. Click Retrieve Certificate Attachment. Click the certificate. Click Import Certificate.
Add connection information for a certificate server from a message
1. In a message, highlight the certificate server indicator. 2. Click the trackwheel. 3. Click Import Server.
View the certificate used to sign or encrypt a message
1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Click the trackwheel. 3. Click Display Sender's Certificate or Display Encryption Certificate.
View encryption information for a weakly encrypted message
1. In a weakly encrypted message, highlight the encryption status indicator. 2. Click the trackwheel. 3. Click Encryption Details.
S/MIME-protected message status
Digital signature indicators
: Your BlackBerry device verified the digital signature. :
Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the certificate chain. : The senders email address does not match the email address of the certificate subject, or the senders certificate is revoked, is not trusted, cannot be verified , or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate. : The senders certificate is expired.
Encryption status indicators
Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted.
Check the status of a certificate or certificate chain
If a certificate is included in a received message, or is already stored in the key store on your BlackBerry device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain. 1. In a message, highlight a digital signature indicator. 2. Click the trackwheel. 3. Click Check Senders Certificate or Check Senders Cert Chain.

S/MIME-protected message options
Change your signing or encryption certificate
Your BlackBerry device uses your encryption certificate to encrypt messages in the sent items folder and includes your encryption certificate in messages that you send so that recipients can encrypt their reply messages.

1. 2. 3. 4. 5.

In the device options, click Security Options. Click S/MIME. In the Signing Options section or the Encryption Options section, change the Certificate field. Click the trackwheel. Click Save.
Change the default signing and encryption option
Your BlackBerry device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Default Services. Change the Default Encoding field. Click the trackwheel. Click Save.
About message classifications
If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message. Your administrator specifies the message classifications that you can use. If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder.
Change the default message classification
Verify that your administrator has turned on message classifications. Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the message classification that was used for the last message. 1. In the device options, click Advanced Options. 2. 3. 4. 5. Click Default Services. Change the Default Classification field. Click the trackwheel. Click Save.
Change the size of S/MIME indicators in messages
1. 2. 3. 4. 5. In the device options, click Security Options. Click S/MIME. Change the Message Viewer Icons field. Click the trackwheel. Click Save.
Change the encryption algorithms for S/MIME-protected messages
If a message has multiple recipients, your BlackBerry device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. 2. 3. 4. 5. In the device options, click Security Options. Click S/MIME. Select the check box beside one or more encryption algorithms. Click the trackwheel. Click Save.

Request delivery notification for signed S/MIME-protected messages
1. In the device options, click Security Options. 2. 3. 4. 5. Click S/MIME. Change the Request S/MIME Receipts field to Yes. Click the trackwheel. Click Save.
Turn off the prompt that appears before an S/MIME-protected message is truncated
1. 2. 3. 4. 5. In the device options, click Security Options. Click S/MIME. Change the Warn about truncated messages field to No. Click the trackwheel. Click Save.
To turn on the prompt again, change the Warn about truncated messages field to Yes.
Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use
1. In the device options, click Security Options. 2. Click S/MIME.
3. Change the Warn about problems with my certificates field to No. 4. Click the trackwheel. 5. Click Save. To turn on the prompt again, change the Warn about problems with my certificates field to Yes.
S/MIME-protected message troubleshooting
Some signing and encryption options are not available on my device
Try performing the following actions: Verify that the email account that you are using supports all signing and encryption options. If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification.
I cannot open an attachment in an encrypted message
The attachment information might not be available on the BlackBerry Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages. You cannot open an attachment in a PGP protected message that was encrypted using the OpenPGP format by an IBM Lotus Notes client working with PGP Desktop Professional or that was encrypted by the PGP Universal Server.

Smart cards

About using a smart card with your device
Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry device, but you cannot import private keys. As a result, private key operations such as signing and decryption use the smart card, and public key operations such as verification and encryption use the public certificates on your device. If you use a smart card certificate to authenticate to your device, after you connect your smart card reader to your device, your device requests authentication from the smart card each time that you unlock your device. If the S/MIME Support Package for BlackBerry devices is installed on your device, you can use smart card certificates to send S/MIMEprotected messages.
Import a certificate from a smart card

1. 2. 3. 4. 5. 6. 7. 8. 9. In the device options, click Security Options. Click Certificates. Click the trackwheel. Click Import Smart Card Certs. Type your smart card password. Select the check box beside a certificate. Click OK. Type your key store password. Click OK.

Safety and Product Information
BlackBerry 8700 Smartphone
MAT-14271-001 | PRINTSPEC-021 SWDT52906-52906-0819042425-001 | RAT4xGW

Contents

Safety and product information....3 Safety information.....3 Compliance information..... 13 Product information......21 Legal notice......23
Safety and product information

Safety information

Please read these safety and operation instructions before using the BlackBerry device or any accessories provided with the device. Retain these instructions for future use. In some countries there may be restrictions on using Bluetooth enabled and wireless devices with encryption software. Check with your local authorities.

Electrical safety

Charge the BlackBerry device using only the USB cable HDW-06610-001, travel charger ASY-07040-001 or ASY-07559-001, automotive charger ASY-04195-001, or other charging accessory provided or specifically approved by Research In Motion Limited (RIM) for use with this BlackBerry device. Any approval from RIM under this document must be in writing and must be from a person authorized to provide such approval. Use of any other accessory might invalidate any warranty provided with the BlackBerry device and might be dangerous. Use the charging accessories provided with the BlackBerry device or any other RIM approved charging accessories only from the type of power source indicated on the marking label. Before using any power supply, verify that the mains voltage is in accordance with the voltage printed on the power supply.
Do not overload power outlets, extension cords, or convenience receptacles as this might result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the charging accessory from the power outlet or convenience receptacle. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where the power cord connects to the BlackBerry device. Unplug charging accessories during lightning storms or when unused for long periods of time. Do not use charging accessories outside or in any area exposed to the elements. For more information about inserting the lithium-ion battery and connecting the power supply, see the documentation that came with the BlackBerry device.
Battery safety and disposal
The BlackBerry device contains a removable lithium-ion battery. Do not dispose of either the BlackBerry device or the lithium-ion battery in a fire. Dispose of the lithium-ion battery in accordance with the laws and regulations in your area governing disposal of such cell types. The lithium-ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium-ion battery. Do not heat the lithium-ion battery above 140F (60C). Do not allow metal objects to contact the battery terminals. Use only the lithium-ion battery that Research In Motion (RIM) specifies for use with your particular BlackBerry device model. RIM specifies lithium-ion batteries for use in BlackBerry devices in compliance with IEEE Std 1725-200x. Using any other lithium-ion battery might invalidate any warranty provided with the BlackBerry device and might present a risk of fire or explosion.
Battery usage by children should be supervised. When this icon appears on your BlackBerry device, the lithium-ion battery is not inserted or an invalid lithium-ion battery is inserted. If you have inserted an invalid lithium-ion battery, remove it immediately and insert the lithium-ion battery that RIM specifies for use with your particular BlackBerry device model. If you have inserted the lithiumion battery that is specified for use with your particular BlackBerry device model, remove and reinsert the lithium-ion battery. Verify that the battery connectors align with the connectors on your BlackBerry device.

Device disposal

The BlackBerry device should not be placed in household waste bins. Please check local regulations for information about the disposal of electronic products in your area.

Driving safety

Check the laws and regulations regarding the use of wireless devices in the areas where you drive. Always obey them. Also, if using the BlackBerry device in your car, please use the following minimum guidelines: Give your full attention to driving; driving safely is your first responsibility.
Use hands-free operation if it is available. Pull off the road and park before using your BlackBerry device in any way. Research In Motion (RIM) recommends that you do not use the BlackBerry device while driving. Instead, consider having a passenger in the vehicle use the BlackBerry device for you, or find a safe location to stop your vehicle prior to using the device. Store the BlackBerry device safely before driving your vehicle. Do not use any charging accessory as a means of storing the BlackBerry device while you are in a vehicle. If your vehicle is equipped with an air bag, do not place the BlackBerry device or other objects above the air bag, or in the air bag deployment area. If in-vehicle wireless equipment is improperly stored or installed, and the air bag inflates, serious injury could result. Radio frequency (RF) signals might affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment has been added to your vehicle, you should also consult the manufacturer of that equipment for information on RF signals.

Accessories

Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and might be dangerous.

Antenna care

Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could damage the BlackBerry device and might violate U.S. Federal Communications Commission (FCC) regulations.
Operating and storage temperatures
Situate the BlackBerry device or device accessories away from heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to use the BlackBerry device for more than two weeks, turn off the device power, remove the battery, and follow the operating and storage temperatures listed in the following table: Device operating Device storage Travel charger operating Travel charger storage 32 to 104F (0 to 40C) 50 to 86F (10 to 30C) 32 to 104F (0 to 40C) -22 to 167F (-30 to 75C)
Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment might not be shielded against the RF signals from the BlackBerry device. Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, verify that you are using the BlackBerry device in accordance with the safety requirements associated with your particular pacemaker, which might include the following requirements: Always keep the BlackBerry device more than 7 inches (20 cm) from the pacemaker when the device is turned on. Do not carry the BlackBerry device in your breast pocket. When using the phone on the BlackBerry device, use the ear opposite the pacemaker for making and receiving calls to minimize the potential interference. If you have any reason to suspect that interference is taking place, turn off all wireless connections on the BlackBerry device immediately. Hearing aids: Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your wireless service provider or contact the manufacturer of your hearing aid to discuss alternatives. Other medical devices: If you use any other personal medical device, consult the manufacturer of your device to determine if the device is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Health care facilities: Turn off all wireless connections on the BlackBerry device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on the BlackBerry device before boarding an aircraft. The effect of using the BlackBerry device with wireless connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance, might disrupt the network, might otherwise be dangerous to the operation of the aircraft, and might be illegal. With all wireless connections on the BlackBerry device turned off, use only non-radio based device applications in accordance with airline regulations for electronic devices.

Dangerous areas

The BlackBerry device is not an intrinsically safe device and is not suitable for use in hazardous environments, where such devices are required, including without limitation, in presence of gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication services, air traffic control, and life support or weapons systems. Potentially explosive atmospheres: Turn off all wireless connections on the BlackBerry device when in any area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

Do not use the phone on the BlackBerry device to report a gas leak in the vicinity of the leak. Leave the area and, if the phone is available and active on the BlackBerry device, make the call from a safe location. Blasting areas: To avoid interfering with blasting operations, turn off all wireless connections on the BlackBerry device when in a blasting area or in areas posted: Turn off two-way radio. Obey all signs and instructions.

Service

Only qualified service personnel should perform repairs to the BlackBerry device. Disconnect the power supply cables from the computer or electrical outlet and refer the BlackBerry device or charging accessory for service to qualified service personnel if any of the following situations occur: the power supply cord, plug, or connector is damaged liquid has been spilled or objects have fallen into the BlackBerry device or charging accessory the BlackBerry device or charging accessory has been exposed to rain or water the BlackBerry device or charging accessory becomes very hot to the touch the BlackBerry device or charging accessory has been dropped or damaged in any way the BlackBerry device or charging accessory does not operate normally by following the instructions in the user documentation the BlackBerry device or charging accessory exhibits a distinct change in performance Do not attempt to disassemble the BlackBerry device or any charging accessory.
To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user documentation for the BlackBerry device. An improper adjustment of other controls might cause damage and will often require extensive work by a qualified technician to restore the BlackBerry device, charging accessory, or any other accessory to normal operation. Failure to observe all safety instructions contained in the user documentation for the BlackBerry device will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal action, or both.
Additional safety guidelines

Speakerphone: The BlackBerry device is equipped with a speakerphone that can generate audio levels loud enough for phone call operation while holding the device at an arm's length from your head. When using your BlackBerry device speakerphone, never hold the device to your ear. Serious and permanent hearing damage could occur. LED notification light: The LED notification light is located on the front of your BlackBerry device, to the right of the camera lens. Exposure to flashing lights on the BlackBerry device can cause epileptic seizures or blackouts and might be dangerous to you or others. In the event that you experience, or your use of the BlackBerry device causes in others, any disorientation, loss of awareness, twitching, convulsions, or any involuntary movements, stop using the BlackBerry device immediately and consult a physician. If you are susceptible to epileptic seizures or blackouts, consult your physician before using the BlackBerry device. Caution: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Audio files: The BlackBerry device has the capability to play audio files. When listening to audio files using headphones, permanent hearing loss might occur if headphones are used at a high volume. Avoid increasing the volume of your headphones to block out noisy surroundings. If you experience ringing in your ears or muffled speech, consult a physician to have your hearing checked. Liquids and foreign objects: Never push objects of any kind into the BlackBerry device or device accessories through openings as this action might cause a short circuit, a fire, or electric shock. Do not use the BlackBerry device or device accessories near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool). Never spill liquid of any kind on the BlackBerry device or device accessories. Stability: Do not place the BlackBerry device or device accessory on any unstable surface. It could fall, thereby potentially causing serious injury to a person and serious damage to the BlackBerry device or device accessory. Take care when using the BlackBerry device with any charging accessories to route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking. Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near the BlackBerry device or device accessory. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning either the BlackBerry device or the charging accessory. Repetitive strain: When using the BlackBerry device, take frequent breaks. If you experience any discomfort in your neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when using the BlackBerry device, cease use immediately. If discomfort persists, consult a physician.

Holster: The BlackBerry device might not come with a holster (body-worn accessory). If you wear the BlackBerry device on your body, always put the device in a BlackBerry device holster equipped with an integrated belt clip supplied or approved by Research In Motion (RIM). If you do not use a holster equipped with an integrated belt clip supplied or approved by RIM when you carry the BlackBerry device, keep the device at least 0.98 inches (25 mm) from your body when the BlackBerry device is turned on and connected to a wireless network. When using any data feature of the BlackBerry device, with or without a USB cable, hold the device at least 0.98 inches (25 mm) from your body. Using accessories that are not supplied or approved by RIM might cause your BlackBerry device to exceed radio frequency (RF) exposure guidelines. For more information on radio frequency exposure, see the "Compliance information" section of this document. Carrying solutions: Most BlackBerry carrying solutions for BlackBerry devices, for example holsters, totes, and pouches, incorporate a magnet into the physical structure of the carrying solution. Do not place items containing magnetic strip components such as debit cards, credit cards, hotel key cards, phone cards, or similar items near BlackBerry carrying solutions which incorporate a magnet into the physical structure of the carrying solution as the magnet might damage or erase the data stored on the magnetic strip.

Compliance information

Exposure to radio frequency signals
The BlackBerry device radio is a low power radio transmitter and receiver. When the BlackBerry device radio is turned on, it receives and also sends out radio frequency (RF) signals. The BlackBerry device is designed to comply with Federal Communications Commission (FCC),
Ministry of Internal Affairs and Communications (MIC), and Industry Canada (IC) guidelines respecting safety levels of RF exposure for wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies: ANSI/IEEE C95.1, 1999, American National Standards Institute/Institute of Electrical and Electronics Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz to 3 GHz) International Commission on Non-Ionizing Radiation Protection (ICNIRP), 1998, Guidelines for Limiting Exposure to Time-Varying Electric, Magnetic, and Electromagnetic fields (up to 300 GHz) Official Journal of the European Union (OJEU), 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz) MIC, 2001, Article 14-2 of the Ordinance for Regulating Radio Equipment To maintain compliance with FCC, IC, MIC, and EU RF exposure guidelines when you carry the BlackBerry device on your body, use only accessories equipped with an integrated belt clip that are supplied or approved by Research In Motion (RIM). Use of accessories that are not expressly approved by RIM might violate FCC, IC, and EU RF exposure guidelines and might void any

warranty applicable to the BlackBerry device. If you do not use a body-worn accessory equipped with an integrated belt clip supplied or approved by RIM when you carry the BlackBerry device, keep the device at least 0.98 inches (25 mm) from your body when the BlackBerry device is turned on and connected to a wireless network. When using any data feature of the BlackBerry device, with or without a USB cable, hold the device at least 0.98 inches (25 mm) from your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry device, verify that the accessory does not contain metal and keep the BlackBerry device at least 0.98 inches (25 mm) from your body when the BlackBerry device is turned on and connected to a wireless network.
Specific absorption rate data
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. The BlackBerry device is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government, Industry Canada of the Canadian Government (IC), and recommended by The Council of the European Union. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. The SAR limit recommended by The Council of the European Union is 2.0W/kg**. Tests for SAR are conducted
using standard operating positions specified by the FCC/IC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC, IC, and The Council of the European Union that it does not exceed the limit established by the government-adopted requirement for safe exposure under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC, IC, and The Council of the European Union for each model. The highest SAR value for each device model when tested for use at the ear is outlined below: Device BlackBerry 8700c smartphone BlackBerry 8700f smartphone BlackBerry 8700g smartphone BlackBerry 8700r smartphone BlackBerry 8700v smartphone 1 g / 10 g SAR (W/kg) 1.34/1.05 1.46/1.04 1.46/1.04 1.34/1.05 1.46/1.04

The highest reported SAR value for this BlackBerry device when clipped on a belt, in a Research In Motion (RIM) approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions, including RIM approved carrying solutions and carrying solutions not
approved by RIM, that do not come equipped with an integrated belt clip SHOULD NOT be worn or carried on the body. For more information regarding the wearing or carrying of this BlackBerry device without using a RIM approved carrying solution equipped with an integrated belt clip, see the Holster information in the "Additional safety guidelines" section of this document. Device BlackBerry 8700c smartphone BlackBerry 8700f smartphone BlackBerry 8700g smartphone BlackBerry 8700r smartphone BlackBerry 8700v smartphone 1 g / 10 g SAR (W/kg) 1.15/1.11 1.19/1.03 0.31/0.24 1.19/1.03 1.19/1.03
Body-worn measurements differ among wireless device and phone models, depending upon available accessories and FCC, IC, and The Council of the European Union requirements. The FCC has granted an Equipment Authorization for this wireless device model with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this wireless device model is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea after searching on FCC ID L6ARAT40GW. Additional information on Specific Absorption Rates (SAR) can be found on the CTIA - The Wireless Association web site at www.ctia.org. ___________________________________
* In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6 watts/kg (W/kg) averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. ** In Europe, the SAR limit for mobile devices used by the public is 2.0 watts/kg (W/kg) averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL).

FCC compliance statement (United States)
FCC Class B Part 15 This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instructions, may cause interference harmful to radio communications. There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help.
Industry Canada certification
This BlackBerry device complies with Industry Canada RSS 102, RSS 132, RSS 133, and RSS 210, under certification number 2503A-RAT40GW.

Class B compliance

This BlackBerry device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.
EU regulatory conformance
Research In Motion Limited hereby declares that this BlackBerry device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at the following location in the EU community: www.blackberry.com/go/ declarationofconformity. Research In Motion UK Limited 200 Bath Road, Slough, Berkshire SL1 3XE United Kingdom

Additional regulatory conformance
Specific details about compliance to the following standards and regulatory bodies may be obtained from Research In Motion:
PCS Type Certification Review Board (PTCRB) Underwriters Laboratories (UL) 60950-1 requirements for Canada and the United States Radio and Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC Global Certification Forum Certification Criteria (GCF CC) requirements

Product information

Mechanical properties weight size (L x W x H) memory Power battery SIM interface port Device radio specifications removable, rechargeable lithium-ion cell supports 3V SIM cards USB-compatible port for data synchronization and charging approximately 4.6 oz. (131 g) including lithium-ion battery 4.33 x 2.74 x 0.77 in. (110 x 69.5 x 19.5 mm) 64-MB flash memory, 16-MB SRAM
quad-band support power class
GSM 850, GSM 900, DCS 1800, PCS 1900 MHz Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 (GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900) GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 1930 to 1990 MHz
transmitting frequency receiving frequency
Bluetooth radio specifications single-band support power class transmitting and receiving frequency ISM 2.4 GHz Bluetooth Class to 2480 MHz

Legal notice

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