BlackBerry 8700c Wireless Handheld
Uncompromising email, browsing and phone performance in an all-in-one device that elegantly integrates the industrys most advanced hardware, software and network technologies.
BlackBerry 8700c for the Enterprise
For GSM/GPRS and EDGE Networks
Uncompromising Email, Browsing and Phone Performance in an All-in-one Device
The BlackBerry 8700c Wireless Handheld elegantly integrates the industrys most advanced hardware, software and network technologies in a thin, stylish, lightweight handheld with a full QWERTY keyboard.
The BlackBerry 8700c allows users to travel internationally while maintaining wireless connectivity to a full suite of applications including email, Internet, intranet access, phone, MMS, SMS and organizer applications. It is a breakthrough in wireless innovation, providing the ultimate balance of performance, design and function.*
Built-in speakerphone and Bluetooth support Bright, high-resolution LCD color screen Side user-definable convenience key
LED indicator notifies users when new information has arrived Integrated speaker
Unrivalled Email and Browsing Performance
The BlackBerry 8700c provides dramatic performance as the result of a precisely tuned combination of technologies. It operates on the latest high speed wireless networks and features the powerful Intel PXA901 processor, 64 MB flash memory and 16 MB SDRAM, delivering a dynamic, highly responsive experience when viewing attachments and graphics, browsing the web and running applications. The bright, high-resolution QVGA color LCD screen provides ample workspace for viewing email, web pages and applications. Intelligent light sensing technology automatically optimizes screen lighting levels for indoor and outdoor viewing.
Thumb-operated trackwheel allows for quick navigation
Front user-definable convenience key Dedicated send and end keys for immediate call management Phone dial pad for one-handed dialing Integrated microphone
35 key QWERTY keyboard for fast two-handed thumb typing
Complete, Uncompromising Phone Features
The BlackBerry 8700c offers complete, uncompromising phone features in a thin, lightweight handheld that provides a natural feel during operation. The BlackBerry 8700c provides loud, clear phone calls and intuitive call management features, such as conference calling, speed dial and call forwarding. It also features built-in speakerphone, polyphonic and MP3 ring tones, large dedicated send and end keys, quad-band network support for international roaming and Bluetooth support for wide compatibility with hands-free accessories and car kits.

Specifications

Size Weight Keyboard Navigation 4.3x2.7x0.8 inches/11.0 x 6.95 x 1.95 cm (LxWxD) 4.7 oz/134g 35 key backlit QWERTY keyboard. Dedicated Send, End, Convenience, Power and Mute keys. Thumb-operated trackwheel Integrated speaker and microphone Hands-free speakerphone Hands-free headset capable Bluetooth v2.0 hands-free headset and car kit support Polyphonic and MP3 ring tones, vibrate mode, LED indicator. Intuitive icons and menus High resolution 320x240 colour LCD display supporting over 65,000 colours BlackBerry C-S2 Battery (1100 mAhr Removable/rechargeable Lithium cell) Up to 16 days (384 hours) standby and 4 hours talk time Intel PXA901 at 312 MHz 64 MB flash, 16 MB SDRAM Handset: Password protection and keyboard lock Server: Works with BlackBerry Enterprise Server for advanced encryption of email and data Quad-band network support: 850/900/1800/1900 MHz GSM/GPRS and EDGE networks

Enterprise Friendly

The BlackBerry 8700c is the perfect compliment to the BlackBerry Enterprise Solution. Its fast performance and outstanding ergonomic features allow users to take full advantage of enterprise applications that are wirelessly enabled by the BlackBerry platform, such as sales force automation, field service automation, network and systems management and more. The BlackBerry 8700c works with the BlackBerry Enterprise Solution to provide users and IT managers with advanced security features and enterprise-grade functionality such as single mailbox integration, remote address book look-up and more.

Voice Input/ Output

Notification User Interface Display Battery Battery Life**

Easy-to-Use

The BlackBerry 8700c is easy to use thanks to award winning BlackBerry push delivery technology that enables email and information to be delivered automatically and effortlessly. The ergonomic 35-key QWERTY keyboard offers users a familiar typing experience that makes entering information or dialing fast, easy and accurate. For more information, visit: www.blackberry.com/go/blackberry8700c
Processor Memory Security

Supported Networks

*Check with service provider for availability, roaming arrangements and service plans. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server software, BlackBerry Desktop Software, and/or BlackBerry handheld software and may require additional development for access to corporate applications. Prior to subscribing to or implementing any third party products or services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with RIM's products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM's products and services are provided as is. RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products and services and RIM assumes no liability whatsoever in relation to the third party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages. **Based on GSMA PRD TW.09 Battery Life Measurement Technique. Actual results may vary. Network availability and coverage are dependent upon a number of factors including location and transmission environment. 2005 Cingular Wireless LLC. All rights reserved. 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion Limited. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by RIM is under license. Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. Screen image is simulated. The specifications and features contained in this document are subject to change without notice. Printed in Canada. MAT-10892-001

To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume.

Check voice mail

In the phone, click the trackwheel. Click Call Voicemail.

Adjust the phone volume

To increase the volume, during a call, roll the trackwheel up. To decrease the volume, roll the trackwheel down.

Answer calls

To answer a call, click Answer. If you do not want to answer a call, click Ignore. If you are already connected to a call and you receive another call, perform one of the following actions: To end your current call and answer the incoming call, click Answer - Drop Current. To place the current call on hold and answer the incoming call, click Answer - Hold Current.
Turn on and off speakerphone
To turn on speakerphone, during a call, press the Speakerphone key. To turn off speakerphone, during a call, press the Speakerphone key again.

11: Phone

Warning: Do not hold the BlackBerry device near your ear while you use speakerphone. Hearing damage can occur. See the BlackBerry Safety and Product Information Booklet for more information about using speakerphone safely. Related topic Use Bluetooth wireless technology during a call (See page 76.)
3. Press the Send key. 4. During the second call, click the trackwheel. 5. Click Join. Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number or contact. Related topics Manage contacts during a conference call (See page 43.) Place calls on hold (See page 42.)
Alternate between two calls
To alternate between two connected calls, click the trackwheel. Click Swap.
Use other programs during calls
To use other device programs during a call, click the trackwheel. Click Home Screen. Note: If you switch to a different program and you want to end the phone call, press the End key.
Manage contacts during a conference call
To speak privately with one contact, click the trackwheel. Click Split Call. To disconnect one contact from a conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel. To disconnect from a conference call without disconnecting your contacts, click the trackwheel. Click Transfer.

Dial using letters

To type letters when dialing a phone number, press the Alt key. Type the letter. To type multiple letters during a call, press the Right Shift key + the Alt key. Type letters. To type numbers again, press the Right Shift key. Note: When you type a letter in a phone number, your BlackBerry device dials the number that is associated with the letter on a conventional phone keypad.
Assign speed dial numbers to keys
1. In the phone, click the trackwheel. 2. Click View Speed Dial List. 3. Click an unassigned key. 4. Click New Speed Dial. 5. Click a contact. 6. Click Add Speed Dial To <contact name>. Note: To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK.

Manage saved images

In the pictures list, click an image. Click one of the following menu items: Open Delete
Organize bookmarks into folders
In the bookmarks list, click a folder. Perform one of the following actions: To add a folder, click Add Subfolder. To open a bookmark folder with subfolders, click Expand. To close a bookmark folder with subfolders, click Collapse. To rename a folder that you added, click the trackwheel. Click Rename Folder. To move a bookmark into a folder, click the bookmark. Click Move Bookmark. Roll the trackwheel to move the bookmark. Click the trackwheel.

Browser shortcuts

To return to the last page that you viewed, press the Escape button. To insert a period in the Go To dialog box, press the Space key. To insert a slash mark (/) in the Go To dialog box, press the Shift key + the Space key. To go to the home page, press H. To edit a web address in the Go To dialog box, hold the Alt key and roll the trackwheel. In the Go To field, edit the text. Click the trackwheel. Click OK. To open the bookmarks screen, press K. To add a bookmark, press A. To refresh a web page, press R. To search for a word on a page, press F. To find the next instance of a word on a page, press V. To view the history, press I. To move to the next page in the history, press N. To move to the previous page in the history, press the Backspace/Delete key. To view, copy, or send the address for a link, press L. To view, copy, or send the address for a page, press P. To view more images, press M. To view all images, press Q. To open the browser options, press O. To move down a page, press the Space key. To move up a page, press the Shift key + the Space key. To save a web page to the messages list, press S. To view a file link, press the Enter key. To stop a web page from loading, press the Escape button. To move to a specific web page, press G. To move between full-screen mode and normal mode, press U. To move the browser to the background to use another program, press D. To close the browser, hold the Escape button.

Clear browser caches

In the browser options, click Cache Operations. Click the button for a type of cache.

About TLS

Transport Layer Security (TLS) is designed to provide additional authentication and security when you browse web pages using the BlackBerry Browser. Related topic How do I set BlackBerry Browser security options? (See page 137.)

About WTLS

Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that is designed to provide security for WAP services. Related topic How do I set WAP Browser security options? (See page 137.)

Downloading

Download programs Manage programs Prevent third-party programs from transmitting data Download ring tones Manage ring tones Download background images Download themes About browser push Turn on browser push Downloading frequently asked questions Related topic Legal notice (See page 149.)

About categories

You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes as your desktop email program, you can apply more than one category to a task on your BlackBerry device, but only one category synchronizes with the task in your desktop email program. Categories are shared between the address book, the task list, and the memos list and changes that are made in one program are made in all programs.

About custom phone tunes

You can add a custom phone tune for a contact without changing other notifications. Custom phone tune settings appear in both the address book and the profiles list. When you add a custom phone tune to a contact, a new profile exception appears in the profiles list as Calls From <contact>. Profile exceptions are shared between the address book and the profiles list and changes made in one program are made in the other program.

Create categories

1. In the address book, task list, or memos list, click the trackwheel. 2. Click Filter. 3. Click the trackwheel. 4. Click New. 5. Type a name for the category. 6. Press the Enter key. 7. Click the trackwheel. 8. Click Close. Related topic About categories (See page 60.)
Add a phone tune for a contact
1. In the address book, click a contact. 2. Click Edit. 3. Click the trackwheel. 4. Click Add Custom Phone Tune. 5. Set a phone tune. 6. Click the trackwheel. 7. Click Save.

14: Contacts

Apply categories to contacts, tasks, or memos
1. When creating or editing a contact, task, or memo, click the trackwheel. 2. Click Categories. 3. Select a category. 4. Press the Space key. 5. Click the trackwheel. 6. Click Save.

Add pauses or waits

When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add Pause. Type the additional numbers. Related topic About pauses and waits (See page 61.)
About remote address book search
To find and add contacts from your company address book, your BlackBerry device must be integrated with an account that uses BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM Lotus Domino, or BlackBerry Enterprise Server version 4.0 or later for Novell GroupWise. Contact your system administrator for more information.
Sort contacts, tasks, or memos by category
In the address book, task list, or memos list, click the trackwheel. Click Filter. Select a category. Press the Space key. Note: To view your full list of contacts again, click the trackwheel. Click Filter. Clear the check box beside the selected category.

In the BlackBerry device calendar, you can view your appointments and meetings in one of four views. Day, Week, and Month views show all your appointments for the selected time period. Agenda view shows all your scheduled appointments in a list.

Change the calendar view

To change to another calendar view (Day, Week, Month, or Agenda), click the trackwheel. Click a view. To change the default view that appears when you open the calendar, in the calendar options, set the Initial View field. Click the trackwheel. Click Save.
Related topics Change the default reminder time for appointments and meetings (See page 64.) About power off and reminders (See page 89.)
2. Click New. 3. Type the meeting details. 4. If the meeting is recurring, set how frequently it should recur. 5. Click the trackwheel. 6. Click Invite Attendee. 7. Click a contact. 8. Click Invite. 9. Repeat steps 5 to 8 to add other contacts to your meeting. 10. Click the trackwheel. 11. Click Save. Notes: If your meeting recurs, perform the following actions: Set the Every field to change the frequency of the appointment. For example, to set an appointment to recur every three days, set the Every field to 3. Select the Relative Date check box for the appointment to recur on a relative date (for example, on the last Friday of each month). In the Days field, set the days on which the weekly appointment should recur. To select a day, press the Space key. Related topics Change the default reminder time for appointments and meetings (See page 64.) About power off and reminders (See page 89.)
Schedule appointments quickly
In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment. Type a location in parentheses. Click the trackwheel. Note: To change the start and end times, after typing the location, hold the Shift key and roll the trackwheel. To change the end time only, roll the trackwheel. Related topics Change the default reminder time for appointments and meetings (See page 64.) About power off and reminders (See page 89.)
Change the default reminder time for appointments and meetings
In the calendar options, set the Default Reminder field to the amount of time before the appointment that the BlackBerry device should remind you. The default is 15 minutes. Related topics About power off and reminders (See page 89.) Can I set a snooze time for task and calendar reminders? (See page 142.) What is dismissed if I click Dismiss All in a reminder? (See page 142.)
Manage appointments and meetings
To view your list of appointments, in Month view, click a day. Click View Appts. To view or change details for an appointment or meeting, click the appointment or meeting. Click Open.

Schedule meetings

1. In the calendar, click the trackwheel.

Pair with another Bluetooth-enabled device
1. In the device options, click Bluetooth. 2. Click the trackwheel. 3. Click Add Device. 4. Click the name of a Bluetooth-enabled device. 5. In the Enter passkey for <device name> field, type a passkey. 6. Type the same passkey on the Bluetooth-enabled device to which you are pairing. Notes: Verify that the Bluetooth-enabled device that you want to pair with is in the correct mode for pairing. The names of Bluetooth-enabled devices with which you have already paired appear in the list of paired Bluetooth-enabled devices. They do not appear in the list of Bluetooth-enabled devices that appears when you click Add Device.
About Bluetooth wireless technology
Bluetooth wireless technology is designed to enable your BlackBerry device to establish wireless connections with other Bluetooth-enabled devices, such as a handsfree car kit or wireless headset, in close proximity.
Turn on or off the Bluetooth radio
To turn on the Bluetooth radio, in the device options, click Bluetooth. Click the trackwheel. Click Enable Bluetooth. To turn off the Bluetooth radio, in the device options, click Bluetooth. Click the trackwheel. Click Disable Bluetooth.
Related topic About Bluetooth pairings (See page 75.)
2. During a call, click the trackwheel. Click Activate <Bluetooth device>. Related topic About Bluetooth pairings (See page 75.)
Manage paired Bluetooth-enabled devices
In the list of paired Bluetooth-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions: Edit the paired Bluetooth-enabled device name. Set whether the paired Bluetooth-enabled device can connect with your BlackBerry device without prompting. Set whether Bluetooth connections with your BlackBerry device are encrypted. Note: To remove a Bluetooth-enabled device from the list of paired Bluetooth-enabled devices, click a Bluetoothenabled device. Click Delete Device.
Share your address book with a paired Bluetooth-enabled device
In the Bluetooth options, in the Address Book Transfer field, perform one of the following actions: To share all the contacts in your BlackBerry device address book, select All Entries. To share contacts that you have had contact with recently over the phone, select Hotlist Only.

Set how your BlackBerry device appears to other Bluetooth-enabled devices
In the Bluetooth options, perform one of the following actions: In the Device Name field, type the name of your BlackBerry device. In the Discoverable field, set whether your BlackBerry device is available for pairing with other Bluetooth-enabled devices.
Use Bluetooth wireless technology during a call
1. Verify that the Bluetooth radio is turned on and that your BlackBerry device is paired with a Bluetooth-enabled device.

Date and time

Set the date and time Why is the time on my device incorrect? If you have set the Date/Time Source field to Network, the device might have the incorrect time. Try setting the Date/Time Source field to BlackBerry. If you have set the Date/Time Source field to Network or BlackBerry, you can update the time. On the Date/ Time screen, click the trackwheel. Click Update Time.

Set the date and time

1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Note: Depending on your service provider, multiple date and time sources might be available. To use the wireless network as the date and time source, set the Date/Time Source field to Network. To use the BlackBerry network as the date and time source, set the Date/Time Source field to BlackBerry. To set the date and time yourself, set the Date/ Time Source field to Off. Set the other fields on the Date/Time screen.
Why is the time on my device incorrect?
If you have traveled to a different time zone, set the Time Zone field to display the correct time zone.

Profiles

About profiles Enable profiles Create notification profiles Manage notification profiles Manage ring tones Create profile exceptions Manage profile exceptions Manage contacts in profile exceptions Add a phone tune for a contact Silence your device Set the alarm Profiles frequently asked questions Note: To change the current notification profile quickly, select a profile. Press the Space key.
Create notification profiles
1. In the profiles list, click the trackwheel. 2. Click New Profile. 3. Type a name for the profile. 4. Click an item. 5. Click Edit. 6. Set how you want to receive notification for that item. 7. Click the trackwheel. 8. Click Save. 9. Click the trackwheel. 10. Click Save.

About profiles

Notification profiles are designed to alert you of appointment and task reminders, and incoming messages, calls, and browser content. You can create a profile that specifies which sounds to use, whether to notify you when the BlackBerry device is in or out of the holster, and what volume level to use. You can use different sounds for each type of item. The device has six preset notification profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can edit these default profiles, except for the Off profile. You cannot delete them.

Create profile exceptions
1. In the profiles list, click the trackwheel. 2. Click New Exception. 3. In the Exception field, type a name for the profile exception. 4. In the From field, click the trackwheel. 5. Click Add Name. 6. Click a contact. 7. Click Continue. 8. In the Use Profile field, set the profile on which the exception should be based. 9. Click the trackwheel. 10. Click Save.
Manage contacts in profile exceptions
In a profiles exception, in the From field, click a contact. Click one of the following menu items: Change Name

22: Profiles

Delete Name
Why isnt the ring tone being played the number of times that I have set?
For phone calls, the number of times that the BlackBerry device sounds or vibrates is not determined by the number of beeps that you set in your notification profile. The device sounds or vibrates until the caller or the network ends the connection.

Silence your device

To silence your BlackBerry device, in the profiles list, select the Quiet profile. To receive only vibrate notification, in the profiles list, select the Vibrate profile. To turn off all notification, including profile exceptions and LED notification, in the profiles list, select the Off profile. Related topic Silence the alarm (See page 71.)
Why am I not receiving notification for incoming calls or received messages?
In the profiles list, verify that the Off profile is not enabled. If this profile is enabled, all notification is turned off, including profile exceptions and LED notification. If you set the Custom Phone Tune field to MUTE, you do not receive notification for calls from the contacts that the exception applies to.
Profiles frequently asked questions
What is the escalating volume level? Why isnt the ring tone being played the number of times that I have set? Why am I not receiving notification for incoming calls or received messages? How do I set custom notification for messages from a specific contact? Why can I not edit all the fields for a Calls From profile exception? Can I set one phone tune for all my profiles? Can I be notified of other items during a call?
How do I set custom notification for messages from a specific contact?
In the profiles list, create a new notification profile that sets the tune that you want to use for your messages. Create a profile exception for the contact and set the Use Profile field to the new notification profile.

Organize the programs list
If your theme uses a programs list, you can move or hide applications in the list. In the device options, click Home Screen. Click Organize Applications. Perform one of the following actions: To move an icon in the programs list, click the icon. Click Move Application. Roll the trackwheel to move the icon. Click the trackwheel. Click Complete Move. To hide an icon in the programs list, click the icon. Click Hide Application. To show a hidden icon in the programs list, click a crossed-out icon. Click Show Application. To reset the list, click the trackwheel. Click Revert to Defaults.
Show only the unread messages indicator on the Home screen
Depending on your theme, you might be able to hide the unread messages count displayed with the unread messages indicator on the Home screen. In the device options, click Home Screen. Clear the Show number of unread messages checkbox. Click the trackwheel. Click Save.

Language

Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device?
Why do some characters not appear correctly on my device?
If your BlackBerry device is integrated with the BlackBerry Enterprise Server and the BlackBerry Enterprise Server does not support the characters, the characters do not appear correctly when you use the BlackBerry Browser or open an attachment. Contact your system administrator for more information. If your device is integrated with the BlackBerry Internet Service, contact your service provider for more information about supporting characters on your device.

Set the display language

In the device options, click Language. In the Language field, click a language. Click Save.

About the input language

You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language.

Set the input language

In the device options, click Language. In the Input method field, click a language. Click Save. Related topics About the input language (See page 87.) Set the display language (See page 87.)
Add or remove a display language
If your BlackBerry Handheld Software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information.

Power and battery

About power off and reminders Set the device to turn on and off automatically Check the battery level Extend battery life Reset the device 3. Specify the times when the BlackBerry device should turn on and off on weekdays. 4. Set the Weekend field to Enabled. 5. Specify the times when the device should turn on and off on weekends. 6. Click the trackwheel. 7. Click Save.

Scan for networks to add to the preferred network list
1. In the device options, click Network. 2. Click the trackwheel. 3. Click My Preferred Network List. 4. Click the trackwheel. 5. Click Add Network. 6. Click Select From Available Networks. 7. Select a network. 8. Click the trackwheel. 9. Click Select Network. Related topic About the preferred network list (See page 91.)
Manage the preferred network list
In the preferred network list, click a network. Perform one of the following actions: To view the details of a network in the list, click View. To move a network higher or lower in the list, click the network. Click Move. Roll the trackwheel where you want to move the network. Click the trackwheel. Save the changes. To delete a network from the preferred network list, click Delete. Save the changes.
How do I register my device with the network?
When you select a different network or load new programs, your BlackBerry device should register with the network automatically. To register your device manually, in the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now.

SIM card

About the SIM card phone book Add SIM card contacts Add SIM card contacts to your address book Manage SIM card contacts Leave SMS messages on a SIM card Set SIM card security Change the SIM card PIN code 4. Click New. 5. Type the contact information. 6. Click the trackwheel. 7. Click Save.
Add SIM card contacts to your address book
In the address book, click the trackwheel. Click SIM Phone Book. Click the trackwheel. Click Copy All To Address Book. Notes: If you attempt to copy a SIM card contact with a phone number that matches that of a contact that is already listed in the address book, the SIM card contact is not copied. If you attempt to copy a SIM card contact with a name that matches that of a contact that is already listed in the address book, the SIM card contact is copied even if in the address book options the Allow Duplicate Names field is set to No.

Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security frequently asked questions
About permissions for third-party programs
You can set whether third-party programs on your BlackBerry device can use data or connections from other programs. For example, a third-party program might use data from personal information management (PIM) programs or connections from programs such as the phone. On the Permissions screen, if you set a permission field to Allow, you are granting third-party programs access to that program or connection. If you set a permission field to Prompt, you are prompted whenever a third-party program requests access to that program or connection. If you set a permission field to Deny, access to that program or connection by third-party programs is designed to be blocked. If programs or connections within a group have different permission values, the permission field for the group is Custom. Related topic About firewall settings (See page 101.)

About firewall settings

If you have third-party programs on your BlackBerry device, the firewall option is designed to prevent these programs from transmitting data without your knowledge. Related topic Legal notice (See page 149.)
Prevent third-party programs from transmitting data
When a third-party program on your BlackBerry device attempts to transmit data, a dialog box appears. Accept or deny the connection request. To reset the firewall settings, in the device options, click Security Options. Click Firewall. Click the trackwheel. Click Reset Settings. Related topics About firewall settings (See page 101.) Legal notice (See page 149.)
Set permissions for third-party programs
Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information. 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4. Click Edit Permissions. 5. Perform one of the following actions: To control whether third-party programs can make an external connection from your device, set the Connections group permission field. To control whether third-party programs can communicate with other programs on your device, set the Interactions group permission field. To control whether third-party programs can access personal information from programs on your device, set the User Data group permission field. 6. Click the trackwheel. 7. Click Save. 8. Click Reset Now. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

How do I add multiple contacts with the same name to my contact list?
In the address book options, set the Allow Duplicate Names field to Yes. Save the changes.
Why does the Add Custom Phone Tune option not appear?
The Add Custom Phone Tune option does not appear in the menu if a custom phone tune has already been added for the contact. A Calls From profile exception appears in the profiles list for contacts with a custom phone tune.
Can I change how my contacts or tasks display?
Yes. In the address book, tasks, or memo options, set the Sort By field. Save the changes.
How do I change the volume level for the custom phone tune?
Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile. To create a custom phone tune with a different volume level, in the profiles list, create an exception that is based on a profile that is different from the active profile.
Can I clear all the categories that apply to a contact, task, or memo?
Yes. When editing the contact, task, or memo, click the trackwheel. Click Categories. Click the trackwheel. Click Clear Selection. Save the changes.
Yes. In the address book, calendar, tasks, or memo options, set the Confirm Delete option to No. Save the changes.
How do I know how many contacts, calendar entries, tasks, or memos I have saved?
In the address book, calendar, tasks, or memo options, the Number of Entries field displays how many contacts, calendar entries, tasks, or memos are saved.
Calendar frequently asked questions
Can I synchronize PIM items over the wireless network? Are there any restrictions for using the calendar with Lotus Notes? How do I expand the number of hours that are shown in the calendar? How do I change the day of the week that displays first when viewing the calendar in Week view? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? How do I scroll through the calendar in each view? How do I change how long appointments remain in the device calendar? How do I know how many contacts, calendar entries, tasks, or memos I have saved? Can I set a snooze time for task and calendar reminders? What is dismissed if I click Dismiss All in a reminder? Can I show tasks in the device calendar? Why do some characters in my desktop calendar not appear correctly after synchronization?

How do I expand the number of hours that are shown in the calendar?
In the calendar options, set the Start Of Day and End Of Day fields. Save the changes.
How do I change the day of the week that displays first when viewing the calendar in Week view?
In the calendar options, set the First Day Of Week field. Save the changes.
How do I scroll through the calendar in each view?
In Day view, roll the trackwheel to move through the hours in a day. Roll the trackwheel to the top of the screen to select a day in the navigation bar. Click the trackwheel to view the selected day. Hold the Alt key and roll the trackwheel to move from one day to the next. In Week view, roll the trackwheel to move vertically through the hours in a day. Hold the Alt key and roll the trackwheel to move horizontally through the days of the week. In Month view, roll the trackwheel to move horizontally through the days of the month. Hold Alt and roll the trackwheel to move vertically between weeks. In Agenda view, roll the trackwheel to move through the appointments. Hold the Alt key and roll the trackwheel to move through days.
Are there any restrictions for using the calendar with Lotus Notes?
Yes. If you are an IBM Lotus Notes user, you cannot create appointments that span multiple days. Also, you can only edit the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when editing a recurring appointment or meeting. When editing a recurring meeting that you created, you can also edit the meeting participants.
How do I change how long appointments remain in the device calendar?
To change the number of days that your BlackBerry device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time. When you increase the amount of time in this field, any appointments in your calendar during that period of time appear in your device calendar.

Options and fields shortcuts
To select a check box, press the Space key. To clear a check box, press the Space key again. To change an option field, hold the Alt key. Click a value. To move to an item in a list or menu, type the first letter of the item. To clear a field, click the trackwheel. Click Clear Field.
Navigating screens shortcuts
To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel. To move to the top of a screen, press T. To move to the bottom of a screen, press B. To move down a screen, press the Space key. To move up a screen, press the Shift key + the Space key. To move to the next item, press N. To move to the previous item, press P. To delete a selected item, press the Backspace/Delete key.

Editing text shortcuts

To select a line of text, press the Shift key and roll the trackwheel. To select text character by character, hold the Shift key and roll the trackwheel. To cut the selected text, press the Shift key + the Backspace/Delete key. To copy the selected text, press the Alt key and click the trackwheel. To paste the selected text, press the Shift key and click the trackwheel.

Legal notice

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