Getting Started Guide

BlackBerry Storm 9500 Smartphone
MAT-23037-001 | PRINTSPEC-016 SWD-468881-1203041523-001 | RCC51UW

Contents

Welcome to BlackBerry!....5 Set up your device.....7 Insert the SIM card and battery....7 Charge the battery.....9 Complete the setup wizard....11 Learn the basics.... 15 Move around the screen....16 Applications.....16 Move between screens.....18 Open a menu.....18 Use the shortcut bar....18 Change your screen orientation....19 About the SurePress touch screen....19 Typing basics.....20 Home screen status indicators....23 Message list status indicators....24 Phone status indicators.....24 Calendar status indicators.....25 Camera status indicators.....25 Wireless coverage indicators....25
Start using your device....27 Make a call.....27 Send an email message....27 Send an SMS text message....28 Add a contact.....28 Take a picture......29 Record a video......29 Visit a web page.....30 Schedule an appointment....30 Pair with a Bluetooth enabled device....31 About using your device with a computer...31 About switching devices....33 Transfer a file between your device and your computer using the Roxio Media Manager.34 Synchronize data between your device and your computer...35 Insert a media card.....35 Find more information.....36 Carry your device....37 Tips..... 39 Message tips.....39 Media tips..... 39 Browser tips.....40 Troubleshooting....41
I cannot connect to a wireless network....41 I cannot associate my device with an email address...41 I cannot send or receive messages....41 I cannot make or receive calls....43 Legal notice.....45

Welcome to BlackBerry!

Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry Storm smartphone is easy. Simply verify that your SIM card and battery are inserted in your device, charge the battery, and complete the setup wizard. After you complete the setup wizard, take some time to explore the features on your device. This guide provides tips and instructions to help you learn the basics quickly.

Set up your device

Insert the SIM card and battery
Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry device. 1. 2. 3. 4. 5. 6. 7. 8. 9. Slide up the release buttons for the battery cover and lift off the battery cover. If the battery is inserted, remove the battery. If your SIM card is already inserted, proceed to step 8. Remove the SIM card from any packaging. Hold the SIM card so that the metal contacts on the SIM card face down and the cutoff corner of the SIM card points toward the bottom-left corner of your device. Slide the SIM card into the SIM card holder until it stops. Insert the battery so that the metal contacts on the battery align with the metal contacts on your device. Slide the metal notches at the top of the battery cover into the slots at the top of the device. Push down the battery cover so that it clicks into place.

If the battery is charged, the device turns on. If the device does not turn on, charge the battery.
Figure 1. Remove the battery cover
Figure 2. Insert the SIM card
Figure 3. Insert the battery
Figure 4. Replace the battery cover

Charge the battery

1. Connect the small end of the travel charger cable to the micro-USB port on the side of your BlackBerry device. 2. If necessary, perform one of the following actions: Insert the plug blade attachment into the power adapter. Fold down the plug blades on the power adapter. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power.
Figure 5. Connect the travel charger cable to your device
Figure 6. Insert the plug blade attachment or fold down the plug blades (if necessary)
You can use the micro-USB cable that came with your device to connect your device to your computer for charging. For more information, see the "About using your device with a computer" topic.
Battery power level indicators
full battery power low battery power battery charging
Complete the setup wizard
The setup wizard is designed to help you learn about typing, change options to personalize your BlackBerry device, and set up one or more email addresses. 1. On the Welcome screen, read the setup wizard introduction. 2. Click Continue. 3. Complete the instructions on the screen. Note: If the Welcome screen does not appear automatically, on the Home screen, press the key. In the Setup folder, click Setup Wizard.
About email setup options
If you have not already set up an email address, you can use one of following options to set up email. Depending on your wireless service provider, the available options might vary.
BlackBerry Internet Service option: Use this email setup option to create a new email address for your device or to associate your device with one or more (up to ten) existing email addresses. This option is most common for individual users. You can set up email using this option by selecting the I want to create or add an email address option in the setup wizard on your device. BlackBerry Enterprise Server option: Use this email setup option to associate your device with a Microsoft Outlook work email account, IBM Lotus Notes work email account, or Novell GroupWise work email account and to take advantage of advanced capabilities for wireless data synchronization. If your administrator has provided you with an activation password, you can set up email using this option by selecting the I want to use a work email account with a BlackBerry Enterprise Server option in the setup wizard on your device. If you do not have an activation password, contact your administrator. BlackBerry Desktop Redirector option: Use this email setup option to associate your device with a Microsoft Outlook (Workgroup Installation) email account. You can set up email using this option by installing the BlackBerry Desktop Software and selecting the BlackBerry Desktop Redirector option. If you use this email setup option, you must keep your computer turned on to receive email messages.

Add or create an email address using the setup wizard
1. In the setup wizard, on the email setup screen, select the I want to create or add an email address option. Click Next. 2. Click Next.

3. 4. 5. 6.

If necessary, click Update Now. If necessary, click Create New Account. To accept the terms of the license agreement, select the Yes option. Click I Agree. If necessary, type a login user name and password of your choice. Click Next. Record your user name and password in a safe place. 7. Complete the instructions on the screen.

Learn the basics

Move around the screen
To select an item, click (press) the item. To scroll down, slide your finger up. To scroll up, slide your finger down. To highlight an item, touch the screen lightly.
For more information about SurePress touch screen navigation, see the setup wizard on your BlackBerry device.

Applications

By default, a select number of applications appear on the Home screen. To view more applications on the Home screen, press the key. Take some time to explore the applications that are available on your BlackBerry device. Here are a few applications to get you started.

Figure 7. Home screen

Click Setup Wizard in the Setup folder to learn about typing, change options to personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks. Click Email Settings in the Setup folder to set up one or more email addresses or change BlackBerry Internet Service email options. Click Browser to visit web pages or view the browser bookmark list. Click Camera to take a picture. Click Video Camera in the Applications folder to record a video. Click Media to view saved songs, ring tones, videos, or pictures. Click Messages to view a list of your messages. Click Options to view the main list of device options. You can also access additional options from the menu in each application. Click Contacts to view your contact list or add a new contact. Click Help to view the user guide for your device.

Move between screens

To move back a screen, press the To return to the Home screen, press the To close an application, press and hold the key. key. key.
To move to the next item, slide your finger to the left quickly. To move to the previous item, slide your finger to the right quickly. For more information about touch screen navigation, see the setup wizard on your BlackBerry device.

Open a menu

To open a menu in any application to access options and available actions, press the key. Press the key again to select the highlighted action. To close a menu, press the key.

Use the shortcut bar

Depending on the application, a shortcut bar might appear at the bottom of the screen to help you complete common actions quickly. On some screens, the shortcut bar might be hidden by default.
To show or hide the shortcut bar, touch the screen. To view a label for a shortcut, touch and hold the icon. To use the shortcut, click the icon.
Change your screen orientation
To switch between portrait view and landscape view, turn your BlackBerry device sideways.
Figure 8. Portrait view Figure 9. Landscape view
About the SurePress touch screen
The innovative SurePress touch screen on your BlackBerry device combines a traditional touch screen experience with a responsive click technology. When you type or click items on the screen, the SurePress touch screen is designed to give you tactile feedback, providing you with a familiar computer-style experience.

Typing basics

About typing
When you need to type, your BlackBerry device displays one of three keyboard styles automatically, based on the field that you type in and the orientation of your device. If you are using your device in portrait view, you can switch between the SureType technology keyboard and the multi-tap keyboard. These keyboards show more than one letter on each key. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout. SureType technology is designed to predict words as you type them. If you are using your device in landscape view, you can type on a keyboard that uses a computer-style letter layout with one letter on each key.
Switch typing input methods when typing
To perform this task, you must be using your device in portrait view. 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType.
Type text using SureType technology
To perform this task, you must be using your device in portrait view. 1. Press the letter key once for each letter in a word. 2. Perform one of the following actions: To select an item from the list that appears when you type and start typing a new word, highlight the item. Press the Enter key. To select an item from the list that appears when you type and continue typing the same word, click the item. To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen. To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen.

Type text using multi-tap
To perform this task, you must be using your device in portrait view. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice. To type the third letter on a key, press the letter key three times. To type the fourth letter on a key, press the letter key four times.

Typing indicators

multi-tap input mode Shift mode number lock mode typing input language Alt mode

Typing shortcuts

To insert a period, press the Space key twice. The next letter is capitalized. To capitalize a letter, hold the letter key until the capitalized letter appears. To type an accented character, press and hold the letter key. Click the accented character that appears on the screen. To turn on NUM lock, hold the 123 key until the lock indicator appears on the 123 key. To turn off NUM lock, press the 123 key again. To turn on CAP lock, hold the Shift key until the lock indicator appears on the Shift key. To turn off CAP lock, press the Shift key again. To insert an at sign (@) or a period (.) in an email address field, press the Space key. To type a symbol, press the Symbol key. To see more symbols, press the Symbol key again.
To place the cursor within text, click the screen. To move the cursor one character at a time, touch the screen near the cursor until the cursor changes from a solid box to an outlined box. Slide your finger to move the cursor. To cut or copy text and paste it into another application, simultaneously touch the screen before and after the text that you want to copy. Click the cut or copy icon at the bottom of the screen. Place the cursor where you want to insert the cut or copied text. Press the Menu key. Click Paste. To change the typing input language quickly when you are using your BlackBerry device in landscape view, click the globe icon. Click an input language.
Home screen status indicators
alarm set unopened message count missed calendar reminder voice mail message Bluetooth technology is turned on missed call count sending data receiving data roaming paired with Bluetooth enabled device
Message list status indicators
unopened message opened message message with an attachment message is high priority SMS text message filed message MMS message sent message message is sending message not sent draft message

Phone status indicators

missed call placed call received call
Calendar status indicators
reminder set recurring appointment or meeting calendar entry with notes meeting exception to recurring appointment or meeting

Camera status indicators

flash is turned on flash is turned off automatic flash mode slow shutter speed
Wireless coverage indicators
Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry device.

You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages. You can use the phone and send and receive email messages or use the browser with a high-speed data connection simultaneously. You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser with a high-speed data connection. You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser. You can use the phone and send and receive SMS text messages.
You can only make emergency calls. Your connection to the wireless network is turned off. You are not in a wireless coverage area.

Start using your device

Make a call
1. In the phone application, perform one of the following actions: Type a phone number. Click the contacts icon. Type part of a contact name. Highlight a contact or phone number. 2. Press the To end the call, press the key. key.

Send an email message

1. In a message list, press the key. 2. Click Compose Email. 3. In the To field, perform one of the following actions: Type an email address. Type a contact name. Type part of a contact name. Click a contact. 4. Type a message.
5. Press the 6. Click Send.

Send an SMS text message

You can send an SMS text message to up to ten recipients. 1. In a message list, press the key. 2. Click Compose SMS. 3. In the To field, perform one of the following actions: Type an SMS phone number (include the country code and area code). Type a contact name. Type part of a contact name. Click a contact. 4. Type a message. 5. Press the key. 6. Click Send.

Add a contact

1. In the contact list, click Add Contact. 2. Type the contact information. 3. Press the key.

4. Click Save.

Take a picture
1. In the camera, if necessary, perform the following actions: To zoom in to or out from a subject, slide your finger up or down. To lock the focus on a subject, press the Right Convenience key halfway. 2. To take a picture, click the camera icon. Note: The approximate number of pictures that you can save to the BlackBerry device memory or the media card appears in the lower-left corner of the screen. If you save pictures to the device memory, you can insert a media card into your device to save more pictures.

Record a video

1. In the video camera, click the record icon. 2. To pause recording, click the pause icon again. Note: The approximate amount of memory available for saving videos to the device memory or the media card appears in the lower-left corner of the screen.

Visit a web page

Depending on your wireless service provider, multiple browsers might appear on your BlackBerry device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: If a web address field appears on the screen, type a web address. If a web address field does not appear on the screen, press the Go To. Type a web address. 2. Press the Enter key.

key. Click

Schedule an appointment
1. In a calendar, press the 2. 3. 4. 5. key. Click New. Type the appointment information. If the appointment recurs, change the Recurrence field. Press the key.

6. Click Save.

Pair with a Bluetooth enabled device
Some Bluetooth enabled devices have a passkey that you must type before you can pair with them. 1. In the Bluetooth setup application, click Search or Listen. 2. If necessary, click a Bluetooth enabled device. 3. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry device. 4. If necessary, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device.
About using your device with a computer
You can install the BlackBerry Desktop Software on your computer and connect your BlackBerry device to your computer to perform any of the following actions: Charge your device. Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. Back up and restore device data. Transfer files between your device and your computer. Add applications to your device.
Set up and manage email message forwarding or wireless calendar synchronization if your administrator has advised you to do so. Set up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a Microsoft Outlook (Workgroup installation) email account that resides on a Microsoft Exchange Server version 5.5 or later. For more information about synchronizing data, backing up or restoring data, adding applications, or other functions, see the BlackBerry Desktop Software Online Help.

System requirements

Intel compatible 486 or higher computer that is compliant with USB 1.1 or later Microsoft Windows 2000, or later BlackBerry User Tools CD available USB port
Install the BlackBerry Desktop Software
1. Verify that your BlackBerry device is not connected to your computer. 2. Insert the BlackBerry User Tools CD into the CD drive on your computer. 3. Click BlackBerry Desktop Software. 4. Complete the instructions on the screen until the Setup Type screen appears. 5. On the Setup Type screen, perform one of the following actions:

If you do not want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Typical option. Click Next. If you want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Custom option. Click Next. In the Certificate Synchronization drop-down list, click This feature, and all subfeatures, will be installed on local hard drive. 6. Complete the instructions on the screen. 7. When the installation is complete, connect the smaller end of the USB cable to the USB port on the side of your device. 8. Connect the larger end of the USB cable to the USB port on your computer. If the BlackBerry Desktop Manager does not open automatically, on the taskbar, click Start > Programs > BlackBerry > Desktop Manager.

About switching devices

You can import data from your current BlackBerry device, Palm device, or Windows Mobile powered device to your new BlackBerry device using the switch device wizard tool of the BlackBerry Desktop Manager. For more information about switching devices, see the BlackBerry Desktop Software Online Help.

Switch devices

To perform this task you must install the most recent version of the BlackBerry Desktop Software.

1. 2. 3. 4. 5.

Connect your current device to your computer. Open the BlackBerry Desktop Manager. Click Switch Device Wizard. Click Start. Complete the instructions on the screen.
Note: Changes that you made to sound profiles on your current BlackBerry device are not imported to your new device. If you are switching from a BlackBerry device that is associated with the BlackBerry Internet Service, on your new BlackBerry device, in the setup wizard, open the email setup screen. Update your device PIN.
Transfer a file between your device and your computer using the Roxio Media Manager
1. 2. 3. 4. 5. Connect your BlackBerry device to your computer. On your computer, open the BlackBerry Desktop Manager. Click Media. In the Media Manager section, click Start. Click one of the following options: Manage Pictures Manage Music Manage Videos
6. In the left pane, click the Folders tab. 7. Drag a file or folder from one location to another. For more information about transferring and managing media files, see the online help that is available in the Roxio Media Manager.
Synchronize data between your device and your computer

1. 2. 3. 4. 5. Connect your BlackBerry device to your computer. Open the BlackBerry Desktop Manager. Click Synchronize. Select the check box beside one or more actions. Click Synchronize.

Insert a media card

Use a microSD media card to extend the memory available on your BlackBerry device for storing media files such as songs, ring tones, videos, or pictures. The media card might be sold separately from your device. 1. Slide up the release buttons for the battery cover and lift off the battery cover. 2. Hold the media card so that the metal contacts on the media card face down and point toward the top of your device and the notch on your media card is on the right.
3. Slide the media card into the media card slot until it stops. To remove the media card, slide the media card out of the slot.
Figure 10. Insert the media card

Find more information

To view the user guide for your BlackBerry device, click Help in the application list or in an application menu. To view the BlackBerry 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry User Tools CD that came with your device into the CD drive on your computer. To find information about your wireless network or your wireless service plan, visit your wireless service provider web site. To find software, games, and accessories for your device, visit www.discoverblackberry.com.
To buy accessories for your device, contact your wireless service provider or visit www.shopblackberry.com.

Carry your device

Your BlackBerry device might not come with a holster (body-worn carrying solution equipped with an integrated belt clip). If you wear the device on your body, always put the device in a holster with an integrated belt clip supplied or approved by Research In Motion (RIM). Carrying solutions, including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come equipped with an integrated belt clip should not be worn or carried on the body. For more information about carrying your device, including separation distances when wearing your device, see the Safety and Product Information booklet on the BlackBerry User Tools CD that came with your device. To purchase RIM approved holsters equipped with an integrated belt clip or other accessories for your device, contact your wireless service provider or visit www.shopblackberry.com.

Message tips

To show messages that are from a specific contact or that have a specific subject line, in a message list, touch and hold a contact name or subject line. To move to the top of a message list, click and hold the scroll up icon on the shortcut bar at the bottom of the screen. To move to the bottom of a message list, click and hold the scroll down icon on the shortcut bar at the bottom of the screen. To move to the next or previous message in an email message conversation, above the subject line of the message, slide your finger to the left or right quickly. To move to the next or previous message in a message list, in the body of the message, slide your finger to the left or right quickly.

Media tips

To show the progress bar and additional controls while playing a media file, touch the screen. To hide the progress bar and controls, touch the screen again. To show songs from a certain category, in a list of songs, touch and hold a category. For example, to show songs from a certain artist, touch and hold an artist name.
To show the shortcut bar at the bottom of the screen while viewing a picture, touch the screen. To hide the shortcut bar, touch the screen again. To zoom in to a specific location on a picture, touch the location twice quickly.

Browser tips

To hide the shortcut bar at the bottom of the screen, touch the screen. To show the shortcut bar, touch the screen again. To zoom in to a specific location on a web page, touch the location twice quickly. To show the cursor so that you can select items and links, click the cursor icon on the shortcut bar at the bottom of the screen. To use the browser in pan mode so that you can pan and zoom in to web pages, click the pan icon on the shortcut bar at the bottom of the screen.

Troubleshooting

I cannot connect to a wireless network
Try performing the following actions: Verify that your SIM card is inserted in your BlackBerry device correctly. Verify that you have turned on the connection to the wireless network.
I cannot associate my device with an email address
Try performing the following actions: On the email setup screen, verify that you have typed all the email address information correctly. Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider.
I cannot send or receive messages
Try performing the following actions:
Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Press the key. Click Register Now. If you switched devices, verify that you have switched email service to your new device. To switch email service to your new device, in the setup wizard, open the email setup screen. If you created a user name and password when you set up email on your device, type your login information. Press the key. Click Change Device. If you did not create a user name and password when you set up email, complete the instructions on the screen. If the menu item for sending a message does not appear, verify that you have added an email address or a PIN for your contact. Resend the message. Open the message. Press the key. Click Resend. If you use email message filters, verify that the options for email message filters are set correctly.

I cannot make or receive calls
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. If you are not receiving calls, verify that call blocking and call forwarding are turned off. Your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number.

Legal notice

2008 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType, SurePress and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. IBM, Domino, Lotus, and Lotus Notes are trademarks of International Business Machines Corporation. Intel is a trademark of Intel Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. Roxio is a trademark of Sonic Solutions. All other trademarks are the property of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its

affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NONINFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY
SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL,

Block calls

To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. 1. 2. 3. 4. 5. 6. 7. 8. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Call Barring. Highlight a call blocking option. Press the Menu key. Click Enable. Type your call blocking password.
To stop blocking calls, highlight a call blocking option. Press the Menu key. Click Disable.
Change the call blocking password
1. 2. 3. 4. 5. 6. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Call Barring. Press the Menu key. Click Change Password.

Fixed dialing

About fixed dialing
If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers (for example, 911 or 112). If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing list. To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. Depending on your wireless service provider and wireless network, this feature might not be supported.

Turn on fixed dialing

To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. 2. 3. 4. 5. 6. 7. 8. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Press the Menu key. Click Enable FDN Mode. Type your PIN2 code. Press the Enter key.
To turn off fixed dialing, press the Menu key. Click Disable FDN Mode.
Add a contact to your fixed dialing list
To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Press the Menu key. Click New. Type your PIN2 code. Press the Menu key. Type a name and a phone number. Press the Menu key. Click Save.

Set an out-of-office reply
To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Change the Use Out Of Office Reply field to Yes. In the text box that appears, type a reply. If you use IBM Lotus Notes, in the Until field, set the date on which the out-of-office reply should turn off. Press the Menu key. Click Save.
To turn off the out-of-office reply, change the Use Out Of Office Reply field to No.
Request delivery or read confirmation for email messages
Depending on your wireless service provider, this feature might not be supported. 1. 2. 3. 4. 5. 6. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. Perform any of the following actions: To send read notification when a sender requests it, change the Send Read Receipts field. To request delivery or read notification when you send email messages, change the Confirm Delivery and Confirm Read fields. 7. Press the Menu key. 8. Click Save.
View email messages in plain text format
1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Change the Enable HTML Email field to No. Press the Menu key. Click Save.
Stop loading pictures in HTML email messages
By default, your BlackBerry device automatically downloads and displays inline pictures that are embedded in HTML email messages. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options. 4. Click Email Settings. 5. If necessary, change the Message Services field. 6. Change the Download Images Automatically field to No. 7. Press the Menu key. 8. Click Save. To view pictures in an HTML email message, press the Menu key. Click Get Images.

About message classifications
If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message. Your administrator specifies the message classifications that you can use. If you receive a message that uses message classifications, you can view the abbreviation for the classification in the subject line of the message and the full description for the classification in the body of the message. You can also view the abbreviation and full description for the classification for a sent message in the sent items folder.
Change the default message classification
To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and your administrator must turn on message classifications. Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Default Classification field. 5. Press the Menu key. 6. Click Save.
Change the size of S/MIME indicators in messages
1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click S/MIME. Change the Message Viewer Icons field. Press the Menu key. Click Save.
Change the encryption algorithms for S/MIME-protected messages
If a message has multiple recipients, your BlackBerry device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click S/MIME. 4. Select the check box beside one or more encryption algorithms. 5. Press the Menu key. 6. Click Save.
Request delivery notification for signed S/MIME-protected messages
1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click S/MIME. Change the Request S/MIME Receipts field to Yes. Press the Menu key. Click Save.

Delete a contact

1. In the contact list, highlight a contact. 2. Press the Menu key. 3. Click Delete.
Search for contacts in your organization's address book
To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. In the contact list, press the Menu key. Click Lookup. Type part or all of a contact name. Press the Enter key.
Manage contact lookup results
1. In the contact lookup results, highlight a contact. 2. Press the Menu key. 3. Perform one of the following actions: To add a contact to your contact list, click Add to Contacts. To add all the contacts, click Add All to Contacts. To view information for a contact, click View.
To delete a contact from the contact lookup results, click Delete. To delete the contact lookup results, click Delete Lookup. To start a new contact lookup, click Lookup.

Customizing contacts

Assign a ring tone to a contact
1. 2. 3. 4. In the contact list, highlight a contact. Press the Menu key. Click Edit. In the Custom Ring Tones/Alerts section, perform one of the following actions: To assign a ring tone to phone calls that you receive from the contact, click Phone. To assign a ring tone to messages that you receive from the contact, click Messages. 5. Set the ring tone information. 6. Press the Menu key. 7. Click Save.
Add a caller ID picture for a contact
1. 2. 3. 4. 5. 6. 7. 8. 9. In the contact list, highlight a contact. Press the Menu key. Click Add Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save.
Change the caller ID picture for a contact
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. In the contact list, highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Press the Menu key. Click Replace Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box.
11. Press the Menu key. 12. Click Crop and Save.
Delete the caller ID picture for a contact
1. 2. 3. 4. 5. 6. 7. 8. In the contact list, highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Press the Menu key. Click Delete Picture. Press the Menu key. Click Save.

Mailing lists

About mailing lists
You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry device do not appear in the email application on your computer.

Create a mailing list

1. 2. 3. 4. 5. 6. 7. 8. 9. In the contact list, press the Menu key. Click New Group. Type a name for the mailing list. Press the Menu key. Click Add Member. Click a contact. To add another contact, repeat steps 4 to 6. Press the Menu key. Click Save Group.

If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.

Task basics

Create a task
1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Tasks icon. Click Add Task. Type the task information. Set a due date for the task. If the task recurs, set the Recurrence field. Press the Menu key. Click Save.

Change a task

1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Tasks icon. Highlight a task. Press the Menu key. Click Open. Change the task information. Press the Menu key. Click Save.
Change the status of a task
1. 2. 3. 4. On the Home screen or in a folder, click the Tasks icon. Highlight a task. Press the Menu key. Perform one of the following actions: To mark the task as complete, click Mark Completed.
To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save.

Hide completed tasks

1. On the Home screen or in a folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed.

Send a task or memo

1. 2. 3. 4. 5. On the Home screen or in a folder, click the Tasks icon or the MemoPad icon. Highlight a task or memo. Press the Menu key. Click Forward As. Click a message type.

Delete a task

1. 2. 3. 4. On the Home screen or in a folder, click the Tasks icon. Highlight a task. Press the Menu key. Click Delete.

Task list options

1. 2. 3. 4. 5. In the contact list or task list, press the Menu key. Click Options. If necessary, click General Options. Change the Sort By field. Press the Menu key.

6. Click Save.

View the number of tasks or memos stored on your device
1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry device.

GPS technology

About GPS technology
Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with information such as driving directions. If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth enabled GPS receiver. For more information, contact your wireless service provider. If your device is connected to a CDMA network and you make an emergency call or your device is in Emergency Callback Mode, an emergency operator might be able to use GPS technology to estimate your location. Note: In an emergency, always provide the emergency operator with as much information as possible. Emergency operators might not be able to estimate your location using only GPS technology.

Get your GPS location

Depending on your wireless service provider and wireless network, this feature might not be supported. To perform this task, you must pair your BlackBerry device with a Bluetooth enabled GPS receiver if your device does not have an internal GPS receiver. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click GPS. Press the Menu key. Click Refresh GPS.
The longitude and latitude coordinates for your current location appear.

Turn off location aiding

Depending on your wireless service provider and wireless network, this feature might not be supported. By default, location aiding is turned on to improve the performance of GPS technology. When location aiding is turned on, your BlackBerry device connects to a central server periodically, which can increase your data service charges. To avoid these charges, you can turn off location aiding, but it might take longer for your device to get your GPS location. For more information, contact your wireless service provider. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options.
3. Click GPS. 4. Perform one of the following actions: To turn off location aiding, change the Location Aiding field to Disabled. To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming. 5. Press the Menu key. 6. Click Save.
GPS technology troubleshooting
I cannot use GPS technology
Try performing the following actions: If you are outdoors, move away from buildings and expose your device to open sky. If you are indoors, move close to a window. If you have paired your BlackBerry device with a Bluetooth enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.

Map basics

Get directions
On the Home screen, click the Maps icon. On a map, press the Menu key. Click Get Directions. Perform one of the following actions to specify a starting location: To specify your current location if your device has an internal GPS receiver, or is paired with a Bluetooth enabled GPS receiver, click Where I Am. To specify a new location, click Enter Address. To type location information in specific address fields, select the Advanced check box. To specify a saved location, click Favorites. To specify a location for a contact, click From Contacts. To specify a recently viewed location, click the location. 5. Select or clear the check box beside one or more route options. 6. Repeat step 3 to specify an ending location. To get directions from the ending location to the starting location, press the Menu key. Click Reverse Directions. 1. 2. 3. 4.
View directions as a route on a map
When viewing text directions, click View On Map. To view text directions again, press the Menu key. Click View Directions.

Send a route or a map

1. On a map, press the Menu key. 2. Click Send Directions or Send Location. 3. Click a message type.

View a location on a map

1. 2. 3. 4. On the Home screen, click the Maps icon. On a map, press the Menu key. Click Find Location. Perform one of the following actions:
To specify your current location, click Where I Am. Your BlackBerry device must have a built in GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this task. To view a new location, click Enter An Address. To type location information in specific address fields, select the Advanced check box. To view a saved location, click Favorites. To view a location for a contact, click From Contacts. To view a location that you viewed recently, click the location.
View a list of points of interest near a location
You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local Search. 3. Type the point of interest information. 4. Press the Enter key.
View points of interest on a map
1. On the Home screen, click the Maps icon. 2. When viewing a list of points of interest, click View On Map. To view a list of points of interest again, press the Menu key. Click View Businesses.

Track your movement

To perform this task, you must set a GPS receiver to use when you track your movement. 1. On a map, press the Menu key. 2. Click Start GPS Navigation. To stop tracking your movement, press the Menu key. Click Stop GPS Navigation. Related topics About GPS technology, 185

Turn off ping vibration

1. 2. 3. 4. In BlackBerry Messenger, on the Contact list screen, press the Menu key. Click Options. Change the Vibrate When Receiving a Ping field to No. Press the Menu key.
5. Click Save. To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes.
Prevent conversations from appearing in the main message list
1. 2. 3. 4. 5. In BlackBerry Messenger, on the Contact list screen, press the Menu key. Click Options. Change the Show Conversations in Message List field to No. Press the Menu key. Click Save.
To view conversations in the main message list again, change the Show Conversations in Message List field to Yes.

Start a conference

1. 2. 3. 4. In BlackBerry Messenger, during a conversation, press the Menu key. Click Invite to Conference. Select one or more BlackBerry Messenger contacts. Click OK.
View conference participants
1. In BlackBerry Messenger, during a conference, press the Menu key. 2. Click View Participants.

Copy a conversation

When you copy a conversation, you can paste it into other BlackBerry device applications. 1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Copy History.

Clear a conversation

1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Clear History.

Send a broadcast message

Broadcast messages that you send appear in all your BlackBerry Messenger conversations. To perform this task, you must have at least two conversations in the conversation group. 1. In BlackBerry Messenger, in the conversation group, highlight a contact. 2. Press the Menu key. 3. Click Broadcast Message.
4. Type a message. 5. Click OK.
Send your GPS location to a contact
To perform this task, you must set a GPS receiver to use. 1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Send My Location.

End a conversation

1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click End Conversation.

Availability

Change your availability status
If you change your availability status to Unavailable, you receive BlackBerry Messenger messages, but you are not notified. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Edit My Info. 3. Click a status. 4. If necessary, type a message that contacts can see when they view your contact information. 5. Click Save.

Change your display name

1. 2. 3. 4. In BlackBerry Messenger, on the Contact list screen, press the Menu key. Click Edit My Info. Type a display name. Click Save.
Show when you are on the phone
1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow On The Phone presence status field to Yes. To stop showing when you are on the phone, change the Allow On The Phone presence status field to No.

Show when you are listening to an audio file
1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Now Playing presence status field to Yes. To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No.
Receive notification when a contact becomes available
1. In BlackBerry Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert.

Applications

Switch applications
1. In any application, press the Menu key. 2. Click Switch Application. 3. Perform one of the following actions: If the application that you want to switch to appears, click the application. If the application that you want to switch to does not appear, click Home Screen.
Add, update, or return to the previous version of an application using the application center
You can use the application center to add, update, or return to the previous version of a select number of applications that are hosted by your wireless service provider. 1. In the application center, click an application. 2. Click Install. 3. Click Download.

Add an application

1. 2. 3. 4. On a web page, highlight a link for an application. Press the Menu key. Click Download. Click OK.
Related topics Legal notice, 263
View properties for an application
1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Applications. Click an application.

Related topics

Legal notice, 263
Delete a third-party application
If your device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to delete some third-party applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight a third-party application. 2. Press the Menu key. 3. Click Delete.
Receive a device password prompt before you add an application
To perform this task, you must have set a BlackBerry device password. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Password. Change the Prompt on application install field to Yes. Press the Menu key. Click Save.
View the size of an application database
1. 2. 3. 4. On the Home screen or in a folder, click the Options icon. Click Status. Press the Menu key. Click Database Sizes.
Check for application updates
You can use the application center to check for updates for a select number of applications that are hosted by your wireless service provider. In the application center, perform one of the following actions: To check for application updates manually, click Refresh. To check for application updates automatically, press the Menu key. Click Auto Refresh List.

About updating the BlackBerry Device Software
You might want to update your BlackBerry Device Software for one of the following reasons:
to access new applications and features to resolve a technical issue your wireless service provider requires that you update the BlackBerry Device Software.
The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of device data, and the number of applications on your BlackBerry device. You cannot use your device or make emergency calls when the update is in progress. During the update, your device might reset or display a white screen momentarily - this is expected. Do not remove the battery while the update is in progress. You might be able to update your BlackBerry Device Software over the wireless network, from a web site, or using the BlackBerry Desktop Manager. You can update your BlackBerry Device Software over the wireless network if a Wireless Update icon appears on the Home screen of your device. You can also check for updates manually through the device options. The available update might be a complete software update, or a partial software update only. If the available update is a complete software update, your device data is backed up on your device and restored during the installation process. Depending on the options set by your wireless service provider or administrator, you might not be able to update the BlackBerry Device Software over the wireless network. Depending on your wireless service provider, extra fees might apply when you download the update to your device. If your device is associated with the BlackBerry Internet Service, you can update the BlackBerry Device Software by connecting your device to your computer and visiting www.blackberry.com/update. If you have installed the BlackBerry Desktop Software on your computer, you can update the BlackBerry Device Software using the BlackBerry Desktop Manager. For more information about updating the software using the BlackBerry Desktop Manager, see the online help that is available in the BlackBerry Desktop Manager.

Switch wireless networks manually
To perform this task, your wireless service plan must include this service and your BlackBerry device must be connected to a GSM or UMTS network. Your device is designed to switch to an appropriate wireless network automatically when you travel. 1. On the Home screen or in a folder, click the Options icon. 2. Click Mobile Network. 3. Change the Network Selection Mode field to Manual. 4. Click Scan for Available Networks. 5. Click a wireless network. 6. Click Select Network. 7. Press the Menu key. 8. Click Save. To connect to your wireless service provider's wireless network again, change the Network Selection Mode field to Automatic.
Verify the status of network connections and services
1. On the Home screen, click the Manage Connections icon. 2. Click Services Status.
Wireless network coverage troubleshooting
I cannot connect to a wireless network
Depending on your BlackBerry device model and wireless network, this feature might not be supported. Try performing the following actions: If your BlackBerry device uses a SIM card, verify that your SIM card is inserted in your device correctly. If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global roaming mode and that your SIM card is inserted in your device correctly. Verify that you have turned on the connection to the wireless network. Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports the connection speed. Related topics
Turn off a wireless connection, 206 Switch wireless networks manually, 210
Power, battery, and memory

Turn off your device

Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. If you have not set your BlackBerry device to turn on and turn off automatically at specific times, press and hold the Power key or Power/ Lock key on the top left of your device. If you have set your device to turn on and turn off automatically at specific times, on the Home screen or in a folder, click the Power Off icon. If you want your device to stay turned off until you turn it on again, click Full Power Off. If you want your device to turn on again at the specified time or for alarm or calendar reminders, click Turn Off.

PGP key options Change the display name for a PGP key
1. 2. 3. 4. 5. 6. 7. 8. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP keys. Highlight a PGP key. Press the Menu key. Click Change Label. Type a display name for the PGP key. Click OK.
Turn off the display name prompt that appears when you add a PGP key to the key store
1. 2. 3. 4. 5. 6. 7. 8. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP keys. Press the Menu key. Click Fetch PGP Keys. Press the Menu key. Click Options. Change the Prompt for Label field to No.
9. Press the Menu key. 10. Click Save. When you add a PGP key, your BlackBerry device uses the name that the PGP Universal Server set for the key when it generated the key.
Turn off the fetch status prompt that appears when you add a PGP key to the key store
1. 2. 3. 4. 5. 6. 7. 8. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP Keys. Press the Menu key. Click Fetch PGP Keys. Press the Menu key. Click Options. Perform one of the following actions: To download the revocation status of a PGP key when you add it to the key store, change the Fetch Status field to Yes. To add a PGP key to the key store without downloading the revocation status, change the Fetch Status field to No. 9. Press the Menu key. 10. Click Save.
PGP key troubleshooting I cannot download a PGP key from an LDAP certificate server
Try performing the following actions: Verify that your organization permits you to download PGP keys from an LDAP certificate server. For more information, contact your administrator. If you changed the connection type that your BlackBerry device uses to connect to an LDAP certificate server, try using the default connection type.

Certificate servers

Add a certificate server
1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Certificate Servers. Press the Menu key. Click New Server. Specify information for the certificate server.
7. Press the Menu key. 8. Click Save.
Change connection information for a certificate server
1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Certificate Servers. Highlight a certificate server. Press the Menu key. Click Edit. Change connection information for the certificate server. Press the Menu key. Click Save.
Connection options for LDAP certificate servers
Friendly Name: Type a display name for the certificate server. Server Name: Type the network address of the certificate server. Base Query: Type the base query information for the certificate server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for your organizations network. The default port number is 389. Authentication Type: Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry device uses an SSL connection or a TLS connection to connect to the certificate server.

I cannot run or submit a diagnostic report
Try performing the following actions: Try running the diagnostic report again. In the diagnostic report, press the Menu key. Click Repeat All Steps. Verify that your BlackBerry device is connected to the wireless network. If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit a diagnostic report to a PIN, try submitting the report to an email address.
View the version number of the BlackBerry Device Software on your device
1. On the Home screen or in a folder, click the Options icon. 2. Click About. To return to the Options screen, press the Escape key three times.

BrickBreaker

About BrickBreaker
The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 times on any level, the bricks descend one space each time that you hit the ball with the paddle.

BrickBreaker capsules

Long: This capsule makes the paddle longer. Slow: This capsule slows down the ball. Gun: This capsule enables you to shoot three bullets at the bricks; a bullet can destroy unbreakable bricks. Laser: This capsule enables you to shoot unlimited laser beams at the bricks. Multi: This capsule puts four balls in play. Catch: This capsule enables you to catch and hold the ball. Flip: This capsule changes the direction of the paddle. Wrap: This capsule enables you to move the paddle beyond the edge of the screen. Bomb: This capsule destroys the next brick that you hit and damages nearby bricks. Life: This capsule gives you an additional life.

BrickBreaker scoring

Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points

Play BrickBreaker

To move the paddle, slide your finger left or right. To release the ball in catch mode, click the screen. To shoot the laser or gun, click the screen.