BlackBerry Client for use with Microsoft Office Live Communications Server 2005
version 2.1.18 and version 2.2.19

Release Notes

Note This document is provided for informational purposes only, and does not constitute a binding legal document unless specifically incorporated by reference into a binding legal agreement between you and Research In Motion (RIM). In the event that you enter into a binding legal agreement with RIM, all provisions contained in such binding legal agreement shall apply, regardless of whether such provisions conflict with information contained herein. 2009 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Microsoft is a trademark of Microsoft Corporation. All other trademarks are the properties of their respective owners. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY: (A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS.

IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION. Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that your airtime service provider has agreed to support all of their features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services are provided as a convenience to you and are provided "AS IS" with no express or implied conditions, endorsements, guarantees, representations, or warranties of any kind by RIM and RIM assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. Send us your comments on release notes: www.blackberry.com/docsfeedback Document ID: 23893799 Last modified: 2 April 2009

Related resources

Guide BlackBerry Enterprise Server Feature and Technical Overview Information BlackBerry Enterprise Server features system architecture data and process flows system requirements installation instructions upgrade considerations environment-specific configurations system requirements upgrade instructions high availability considerations high availability configuration information system setup and management BlackBerry device implementation instructions monitoring configuration monitoring instructions BlackBerry Device Software update methods update instructions IT policy rule descriptions application control policy rule descriptions configuration settings BlackBerry Enterprise Server security information security process flows
BlackBerry Enterprise Server Installation and Configuration Guide BlackBerry Enterprise Server Upgrade Planning Guide BlackBerry Enterprise Server Upgrade Guide BlackBerry Enterprise Server Planning Guide BlackBerry Enterprise Server Administration Guide BlackBerry Enterprise Server Monitoring Guide BlackBerry Enterprise Server Device Software Update Guide Policy Reference Guide

BlackBerry Enterprise Solution Security Technical Overview

Product information

For more information about the new features of the collaboration clients, see the BlackBerry Enterprise Server Feature and Technical Overview.

Fixed issues

BlackBerry Client for use with Microsoft Office Live Communications Server 2005 version 2.1.18 SDR 208750 In certain circumstances, previous versions of the client might use an increased amount of memory on the BlackBerry device, and the client might stop responding. In the BlackBerry Client for use with Microsoft Office Live Communications Server 2005 version 2.1.18, this issue is resolved. SDR 182032 In previous versions of the client, in certain circumstances, when a user sends a message in a conversation, the message might display three times instead of once in the conversation on the recipients client. In the BlackBerry Client for use with Microsoft Office Live Communications Server 2005 version 2.1.18, this issue is resolved. SDR 182031 In previous versions of the client, in rare circumstances, if a user adds a contact to the contact list using the BlackBerry device, the contact might not receive an Add Request notification. In the BlackBerry Client for use with Microsoft Office Live Communications Server 2005 version 2.1.18, this issue is resolved. SDR 136586 In previous versions of the client, if a user sends a request to the BlackBerry Collaboration Service to add a contact to their contact list, and the request contains an invalid group ID or group name, the BlackBerry Collaboration Service does not respond to the request and the client does not display an error message. In the BlackBerry Client for use with Microsoft Office Live Communications Server 2005 version 2.1.18, this issue is resolved. BlackBerry Client for use with Microsoft Office Live Communications Server 2005 version 2.2.19 SDR 301851 SDR 228634 Automatic login is turned off by default. In previous French versions of the client, the emoticon selection list is not translated into French. In the French version of the BlackBerry Client for use with Microsoft Office Live Communications Server 2005 version 2.2.19, this issue is resolved.

Known issues

BlackBerry Client for use with Microsoft Office Live Communications Server 2005 version 2.1.18 SDR 295920 If a user adds a Windows Live Messenger contact to the contact list, the Windows Live Messenger contact appears offline. Workaround Instruct users to log out, and then log back in to the client.

User Guide

BlackBerry Client for use with Microsoft Office Live Communications Server 2005 BlackBerry smartphone with a trackwheel

Version: 2.1

SWDT373971-397321-0702085443-001

Contents

Basics........3 About BlackBerry Client for use with Microsoft Office Live Communications Server 2005....3 Log in to the BlackBerry Client for use with Microsoft Office Live Communications Server 2005....3 Log out of the BlackBerry Client for use with Microsoft Office Live Communications Server 2005....3 Delete the BlackBerry Client for use with Microsoft Office Live Communications Server 2005...3 Contacts........5 About contacts.......5 Add a contact........5 Respond to an invitation.......5 View a contact's information.......5 Associate a contact with a contact in the main contact list on your BlackBerry device....5 Change a contact's display picture.......6 Hide the display pictures that appear beside contacts in the contact list.....6 Delete a contact........6 A contact no longer appears in my contact list......6 Groups........7 Add a group........7 Move a contact to a group.......7 Remove a contact from a group.......7 Rename a group.......7 Delete a group.......7 Organize offline contacts.......7 Conversations........9 Send a message.......9 Send a message to a user that is not in your contact list.....9 Open a conversation........9 Add an emoticon.......9 Switch conversations........9 Call or send an email message to a contact quickly during a conversation....9 Send a conversation as an email message......10 Start a conference.......10 View a list of conference participants.......10 Copy a conversation........10 Clear a conversation.......10 End a conversation.......10 Stop grouping messages in conversations......10 I am not receiving notification of new messages......11
Text sometimes changes after I type it......11 Conversation history.......13 View the conversation history for a contact......13 Delete a conversation history.......13 Availability.......15 Change your availability status......15 Clear your availability status......15 Set your availability indicator to reflect your device status.....15 Hide the status messages that appear beside contacts in the contact list....15 Receive notification when a contact becomes available.....15 About notification profiles.......16 Change a notification profile......16 Legal notice.......17

Basics

About BlackBerry Client for use with Microsoft Office Live Communications Server 2005
You can use BlackBerry Client for use with Microsoft Office Live Communications Server 2005 to chat with other Microsoft Office Communicator users using your BlackBerry device. To use the client, you must have a Microsoft Office Communicator user name. If you do not have a user name, contact your administrator. You can send and receive email messages and use other applications on your device while the client is running. When you receive a new instant message, an icon appears in the device status section of the screen.
Log in to the BlackBerry Client for use with Microsoft Office Live Communications Server 2005
If you do not remember your user name or password, contact your administrator. 1. In the BlackBerry Client for use withMicrosoft Office Live Communications Server 2005, type your user name and password. 2. Perform any of the following actions: To avoid typing your password each time that you log in, select the Save Password check box. To log in to the client automatically each time that you turn on your BlackBerry device, select the Automatically log me on check box. To set your availability status before you log in, select the Use custom login status check box. Highlight the Sign In option. Click the trackwheel. Click a login status. 3. Click Sign In.
Log out of the BlackBerry Client for use with Microsoft Office Live Communications Server 2005
If you log out of BlackBerry Client for use with Microsoft Office Live Communications Server 2005, you do not receive messages. If you log out without closing your existing conversations, you can access them again the next time that you log in. If you turn off or reset your BlackBerry device, you can access your active conversations the next time that you log in to the client. 1. On the Contact list screen, click the trackwheel. 2. Click Sign Out.

Delete the BlackBerry Client for use with Microsoft Office Live Communications Server 2005
1. In the device options, click Advanced Options. 2. Click Applications. 3. Highlight the BlackBerry Client for use with Microsoft Office Live Communications Server 2005.
4. Click the trackwheel. 5. Click Delete.

Contacts

About contacts
Your contact list displays your list of individual contacts and groups. The contact list includes your existing Microsoft Office Communicator contacts.

Add a contact

On the Contact list screen, click the trackwheel. Click Add a Contact. Click a group. In the Sign-in name field, perform one of the following actions: Type a user name. Type part of a user name. Click a user name. Type part of a user name. Click Lookup. Click a contact. 5. Click OK. 6. To associate the contact with a contact in the main contact list on your BlackBerry device, perform one of the following actions: If the contact is in your main contact list, click Select Contact. Click an email address. If the contact is not in your main contact list, click New Contact. Type the contact information. Click the trackwheel. Click Save. 1. 2. 3. 4.

Respond to an invitation

1. On the Contact list screen, in the Requests list, click an invitation. 2. Click Accept or Deny.
View a contact's information
1. On the contact list screen, highlight a contact. 2. Click the trackwheel. 3. Click View Contact Info.
Associate a contact with a contact in the main contact list on your BlackBerry device
You can associate a contact from your client with a contact in your main contact list who has an email address, phone number, or both. You can then complete some tasks more quickly, such as calling or sending an email message to the contact quickly during a conversation. 1. On the Contact list screen, highlight a contact. 2. Click the trackwheel. 3. Click Link to BlackBerry Contact. 4. Perform one of the following actions:
If the contact is in your main contact list, click Select Contact. Click an email address. If the contact is not in your main contact list, click New Contact. Type the contact information. Click the trackwheel. Click Save.
Change a contact's display picture
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. On the Contact list screen, click a contact. Click View Contact Info. If necessary, associate the contact with a contact in the main contact list. Click the trackwheel. Click Change Picture. Click a picture. Center the picture in the box. Click the trackwheel. Click Crop and Save. Click the trackwheel. Click Save.

Hide the display pictures that appear beside contacts in the contact list
1. 2. 3. 4. 5. On the Contact list screen, click the trackwheel. Click Options. Change the Show Contact Pictures field to No. Click the trackwheel. Click Save.

Delete a contact

1. 2. 3. 4. On the Contact list screen, highlight a contact. Click the trackwheel. Click Delete Contact. Click Delete.
A contact no longer appears in my contact list
Try performing the following actions: If you have set your client to hide offline contacts, organize offline contacts so that you can view offline contacts. If you have collapsed the group that the contact is in, expand the group. On the Contact list screen, highlight the group. Click the trackwheel.

Groups

Add a group
1. 2. 3. 4. On the Contact list screen, click the trackwheel. Click Create New Group. Type a group name. Click OK.
Move a contact to a group
1. 2. 3. 4. On the contact list screen, highlight a contact. Click the trackwheel. Click Move Contact To. In the Select Group drop-down list, click a group.
Remove a contact from a group
When you remove a contact from a group that you created, the contact is moved to the default group. 1. On the Contact list screen, highlight a contact. 2. Click the trackwheel. 3. Click Remove Contact from Group.

Rename a group

1. 2. 3. 4. 5. On the contact list screen, highlight a group. Click the trackwheel. Click Rename Group. Type a group name. Click OK.

Delete a group

1. 2. 3. 4. On the Contact list screen, highlight a group. Click the trackwheel. Click Delete Group. Click Delete.
Organize offline contacts
1. On the Contact list screen, click the trackwheel. 2. Click Options.
3. In the Show Offline Contacts drop-down list, click one of the following options: To group offline contacts, click Group. To view offline contacts, click Yes. To hide offline contacts, click No. 4. Click the trackwheel. 5. Click Save.

Conversations

Send a message
1. 2. 3. 4. On the Contact list screen, click an online contact. Click Send IM. Type a message. Press the Enter key.
Send a message to a user that is not in your contact list
1. 2. 3. 4. On the Contact list screen, click the trackwheel. Click Send IM to Other. Type a user name. Click OK.

Open a conversation

Conversations appear in the Conversations group and in the main message list on your BlackBerry device. 1. On the Contact list screen, in the Conversations group, click a contact. 2. Click Open Conversation.

Add an emoticon

1. When you are composing a message, press the Symbol key. 2. Press the Symbol key multiple times until the emoticons appear. 3. Click an emoticon.

Switch conversations

1. During a conversation, click the trackwheel. 2. Click Switch Conversation. 3. Click a contact.
Call or send an email message to a contact quickly during a conversation
To perform this task, the contact from your client must be associated with a contact in the main contact list on your BlackBerry device. During a conversation, perform any of the following actions: Click the trackwheel. Click Call <Contact Name>. Click the trackwheel. Click Email <Contact Name>.
Send a conversation as an email message
1. During a conversation, click the trackwheel. 2. Click Email Conversation.

Start a conference

1. 2. 3. 4. 5. During a conversation, click the trackwheel. Click Invite to Conversation. In the drop-down list, click a contact. Type a message. Click OK.
View a list of conference participants
1. During a conference, click the trackwheel. 2. Click View Participants.

Copy a conversation

1. During a conversation, click the trackwheel. 2. Click Copy Conversation.

Clear a conversation

1. During a conversation, click the trackwheel. 2. Click Clear Conversation.

End a conversation

1. During a conversation, click the trackwheel. 2. Click End Conversation.
Stop grouping messages in conversations
In a conversation, by default, consecutive messages that you send or receive are grouped together. 1. On the Contact list screen, click the trackwheel. 2. Click Options. 3. In the Group Messages in Conversation drop-down list, click No. 4. Click the trackwheel. 5. Click Save.
I am not receiving notification of new messages
Try performing the following actions: In the notification profile list, click the active notification profile. Change the notification option for the Enterprise Messenger New Message item to Tone, Vibrate, or Vibrate+Tone. In the notification profile list, for the active notification profile, verify that the Volume fields for the Enterprise Messenger New Message item are not set to Mute.

Text sometimes changes after I type it
If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically. 1. To view or change AutoText entries, during a conversation, click the trackwheel. 2. Click Edit AutoText. For more information about AutoText, click Help on your BlackBerry device.

Conversation history

View the conversation history for a contact
To perform this task, on the Options screen, the Save Message History field must be set to save conversations on your BlackBerry device or on a media card. 1. 2. 3. 4. On the Contact list screen, highlight a contact. Click the trackwheel. Click View History. Click a conversation history.
Delete a conversation history
1. 2. 3. 4. 5. On the Contact list screen, highlight a contact. Click the trackwheel. Click View History. Click the trackwheel. Perform one of the following actions: To delete the conversation history for an individual contact, click Delete Contact's History. To delete the conversation history for all contacts, click Delete Complete History.

Availability

Change your availability status
1. At the top of the Contact list screen, click your user name. 2. Click an availability status.
Clear your availability status
1. At the top of the Contact list screen, click your user name. 2. Click Reset Status.
Set your availability indicator to reflect your device status
You can set your availability indicator to change to Away when you do not use your BlackBerry device for the duration of time that you set. When you use your device again, the availability indicator changes back to its previous state. 1. On the Contact list screen, click the trackwheel. 2. Click Options. 3. Change the Show me as Away when idle for field to a duration of time. 4. Click the trackwheel. 5. Click Save.
Hide the status messages that appear beside contacts in the contact list
1. 2. 3. 4. 5. On the Contact list screen, click the trackwheel. Click Options. Change the Show Status Messages field to No. Click the trackwheel. Click Save.
Receive notification when a contact becomes available
1. 2. 3. 4. On the contact list screen, highlight an offline contact. Click the trackwheel. Click Alert Me. Click OK.

To stop receiving notifications, highlight a contact. Click the trackwheel. Click Clear Alert.
About notification profiles
In the notification profile list, you can set notification options such as vibrate or tone for the client. The Enterprise Messenger Alert notification profile specifies how you are notified when a contact becomes available. The Enterprise Messenger New Message notification profile specifies how you are notified of incoming instant messages.
Change a notification profile
1. 2. 3. 4. 5. 6. In the profile list, click Advanced. Click a notification profile. Click Edit. Change the notification profile. Click the trackwheel. Click Save.

Legal notice

This guide describes tasks associated with a BlackBerry device with a trackwheel. 2008 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, and countries around the world. Microsoft and Windows are trademarks of Microsoft Corporation. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL,

PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY: (A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION. Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that your airtime service provider has agreed to support all of their features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services are provided as a convenience to you and are provided "AS IS" with no express or implied conditions, endorsements, guarantees, representations, or warranties of any kind by RIM and RIM assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE