Google Talk for BlackBerry Smartphones

User Guide

Version: 2.5
SWDT391406-561391-0512090202-001

Contents

Basics....... About Google Talk for BlackBerry smartphones.... Sign in to Google Talk for BlackBerry smartphones.... Change your display picture..... About sound profiles...... Find more troubleshooting information..... Availability....... About your status...... Change your status...... Add a status message....... Create a custom status...... Receive notification when a friend is online..... Friends....... Add a friend....... View a friend's information...... Link a friend with a contact in the contacts application..... Rename a friend...... Delete a friend...... Block a friend...... View blocked friends...... Organize offline friends...... A friend no longer appears in my friend list..... Chats...... Send a message...... Add an emoticon...... Send a file to a friend....... Email a chat....... Copy a chat...... Clear a chat...... Switch chats....... End a chat....... Prevent chats from appearing in the messages application.... Stop grouping messages in chats...... I am not receiving notification for incoming messages.... Text sometimes changes after I type it..... Chat history....... 10 11
Turn on chat history...... View the chat history for a friend...... Search for text in a chat history...... Delete a chat history...... Provide feedback...... IT policy rules...... Legal notice.......

Basics

About Google Talk for BlackBerry smartphones
You can use Google Talk for BlackBerry smartphones to chat with other Google Talk users from your BlackBerry smartphone. To use Google Talk for BlackBerry smartphones, you must have a Google Talk user name and the Google Talk for BlackBerry smartphones application installed on your smartphone. To get a Google account, visit google.com/accounts.
Sign in to Google Talk for BlackBerry smartphones
1. On the Home screen or in the application list, click Google Talk. 2. Type your Google Talk user name and password. 3. Click Sign In. To sign out, press the Menu key > Sign Out.
Change your display picture
1. 2. 3. 4. 5. On the friend list screen, press the Menu key > My Details. Press the Menu key > Change Picture. Click a picture. If necessary, center the picture in the box. Press the Menu key > Crop and Save. Press the Menu key > Save.

About sound profiles

You can set notification options, such as vibrate or tone, for Google Talk for BlackBerry smartphones in the sounds application. The Google Talk Alert item specifies how you are notified when a friend that you have set an availability notification for becomes available. The Google Talk New Message item specifies how you are notified of incoming Google Talk messages. Depending on the sound profile that is set in the sounds application on your smartphone, you might not hear the audible notification that you have set for Google Talk for BlackBerry smartphones. For more information about sounds, click the Help icon on the Home screen of your BlackBerry smartphone.

Find more troubleshooting information
To troubleshoot an issue and read knowledge base articles, visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.

Availability

About your status
Your status is made up of a status indicator and a status message. You can create a custom status by typing your own status message and choosing a status indicator.

Change your status

1. On the friend list screen, press the Menu key > My Details. 2. Change the Status field.

Add a status message

1. On the contact list screen, press the Menu key > My Details. 2. Type a status message. 3. Press the Menu key > Save.

Create a custom status

1. 2. 3. 4. On the friend list screen, press the Menu key > My Details. Change the Status field. Click Custom status. Type a status message. To change the status indicator that appears beside your status message to busy, select the Show busy icon check box. To add the custom status to the status list, select the Add to status message list check box. 5. Click OK.
Receive notification when a friend is online
You can receive a message when the friend is online. Depending on the sound profile that is set on your smartphone, you might also receive an audible notification. 1. On the friend list screen, in a friend group, highlight an offline friend. 2. Press the Menu key > Alert Me > OK.

Friends

Add a friend
1. 2. 3. 4. On the friend list screen, press the Menu key > Add a Friend. Type a user name. Click OK. To link the friend with a contact in the contacts application, perform one of the following actions: If the friend is already in the contacts application, click Select Contact. Click a contact. If the friend is not yet in the contacts application, click New Contact. Type the contact information. Press the Menu key > Save.
View a friend's information
1. On the friend list screen, highlight a friend. 2. Press the Menu key > Friend Details.

Link a friend with a contact in the contacts application
When you link a friend with a contact in the contacts application, you might be able to perform additional tasks. For example, during a chat, you might be able to call or send an email message quickly to the friend from the menu. 1. On the friend list screen, in a friend group, highlight a friend. 2. Press the Menu key > Link to BlackBerry Contact. If the friend is already in the contacts application, click Select Contact. Click a contact. If the friend is not yet in the contacts application, click New Contact. Type the contact information. Press the Menu key > Save.

Rename a friend

1. 2. 3. 4. On the friend list screen, highlight a friend. Press the Menu key > Friend Details. Type a new name. Press the Menu key > Save.

Delete a friend

1. On the friend list screen, in a friend group, highlight a friend. 2. Press the Menu key > Remove.

Block a friend

If you block a friend, you appear as offline in that friend's friend list. 1. On the friend list screen, in a friend group, highlight a friend. 2. Press the Menu key > Block. To unblock a friend, click Unblock.

View blocked friends

1. On the friend list screen, press the Menu key > Settings. 2. Change the Show Blocked Friends field to Yes. 3. Press the Menu key > Save. To hide blocked contacts, change the Show Blocked Friends field to No.

Organize offline friends

1. On the friend list screen, press the Menu key > Settings. To group offline friends, change the Show Offline Friends field to Group. To hide offline friends, change the Show Offline Friends field to No. To view offline friends, change the Show Offline Friends field to Yes. 2. Press the Menu key > Save.
A friend no longer appears in my friend list
Try performing the following actions: If you have changed settings to hide offline friends, organize offline friends so that you can view offline friends. If you have collapsed the group that the friend is in, expand the group. On the friend list screen, click the group.

Send a message

1. On the friend list screen, click a friend. 2. Type a message. 3. Press the Enter key.

Add an emoticon

1. When you are composing a message, press the Menu key > Add Smiley. 2. Click an emoticon.

Send a file to a friend

If your BlackBerry smartphone is associated with an email account that uses a BlackBerry Enterprise Server, you might be able to send files that are stored on your organization's network. For more information about accessing a file from your organization's network, click the Help icon on the Home screen of your BlackBerry smartphone. 1. On the friend list screen, highlight an online friend. 2. Press the Menu key > Send File. To send a picture, click Picture. Click a picture. To send a document, click File. Click a file. To send a voice note, click Voice Note. Record your message. Click Send. To send a contact attachment, click Contact. Click a contact. To send multiple files, click Multiple. Click a file. On the chat screen, click Add another file. Click another file. Click Send.

Email a chat

Depending on your wireless service plan, this feature might not be supported. During a chat, press the Menu key > Email Chat.

Copy a chat

During a chat, press the Menu key > Copy Chat.

Clear a chat

During a chat, press the Menu key > Clear Chat.

Switch chats

1. During a chat, press the Menu key > Switch Chat. 2. Click a friend.

End a chat

During a chat, press the Menu key > End Chat.
Prevent chats from appearing in the messages application
1. On the friend list screen, press the Menu key > Settings. 2. Change the Show Chats in Messages Application field to No. 3. Press the Menu key > Save. To view chats in the messages application again, change the Show Chats in Messages Application field to Yes.
Stop grouping messages in chats
In a chat, by default, consecutive messages that you send or receive are grouped together. 1. On the friend list screen, press the Menu key > Settings. 2. Change the Group Sequential Messages in Chats field to No. 3. Press the Menu key > Save.
I am not receiving notification for incoming messages
In the sounds application, try performing the following actions: Verify that the All Alerts Off sound profile is not selected. Verify that the Volume fields in the Google Talk New Message item are not set to Silent.
Change the notification options for the Google Talk New Message item.
Text sometimes changes after I type it
If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically. To view or change AutoText entries, during a chat, press the Menu key > Edit AutoText. For more information about AutoText, click the Help icon on the Home screen of your BlackBerry smartphone.

Chat history

Turn on chat history
1. On the friend list screen, press the Menu key > Settings. 2. Change the Save Chat History field to Device or Media Card. 3. Press the Menu key > Save.
View the chat history for a friend
You can only perform this task if you have previously turned on chat history. 1. On the friend list screen, highlight a friend. 2. Press the Menu key > View History. 3. Click a chat history.
Search for text in a chat history
You can only perform this task if you have previously turned on chat history. 1. On the friend list screen, highlight a friend. 2. Press the Menu key > View History. 3. Type the text. 4. Click Search. 5. In the search results, click a chat history.

Delete a chat history

You can only perform this task if you have previously turned on chat history. 1. On the friend list screen, highlight a friend. 2. Press the Menu key > View History. 3. Press the Menu key. 4. Perform one of the following actions: To delete the chat history for an individual friend, click Delete Contact's History. To delete the chat history for all friends, click Delete Complete History.

Provide feedback

To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.

IT policy rules

BlackBerry Enterprise Server administrators can use IT policy rules to prevent users from accessing certain applications and features. For more information about IT policy rules, visit http://docs.blackberry.com/en/ to read the BlackBerry Enterprise Server Policy Reference Guide.

Legal notice

2011 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Google and Google Talk are trademarks of Google Inc. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NONINFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR

ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY: (A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION. Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services are provided as a convenience to you and are provided "AS IS" with no express or implied conditions, endorsements, guarantees, representations, or warranties of any kind by RIM and RIM assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software. The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road

Egham, Surrey TW20 9LF United Kingdom Published in Canada

Google Talk for BlackBerry Smartphones

Version: 2.2

User Guide
SWDT391406-432686-0505100930-001

Contents

Basics........ About Google Talk for BlackBerry devices....... Sign in to Google Talk for BlackBerry devices...... Change your display picture....... Sign out of Google Talk for BlackBerry devices...... Delete Google Talk for BlackBerry devices...... Friends........ About Friends....... Add a friend....... View a friend's information....... Associate a friend with a contact in the main contact list on your BlackBerry device..... Rename a Friend....... Delete a friend........ Block a friend........ Hide blocked friends........ Save a Friend's display picture to your device...... Hide display pictures in the Friend list...... Organize offline friends........ A friend no longer appears in my friend list...... Conversations....... Send a message....... Open a chat....... Add an emoticon....... Send a file to a friend....... Prevent chats from appearing in the main message list...... Switch chats....... Call or send an email message to a contact quickly during a conversation..... Send a chat as an email message...... Copy a chat........ Clear a chat........ End a chat........ Stop grouping messages in chats...... I am not receiving notification for incoming messages..... Text sometimes changes after I type it...... Conversation history........ View the chat history for a friend....... Delete a chat history........ 11
Availability........ About the availability status....... Change your availability status....... Create a custom availability status....... Delete custom availability statuses....... Receive notification when a friend is online...... About sound profiles........ Legal notice........

Basics

About Google Talk for BlackBerry devices
You can use Google Talk for BlackBerry devices to chat with other Google Talk users from your BlackBerry device. To use Google Talk for BlackBerry devices, you must have a Google Talk user name and the Google Talk for BlackBerry devices application installed on your device. To get a Google account, visit google.com/accounts. If you are signed in to Google Talk on your computer and on your device, and you reply to a Google Talk message on your device, subsequent messages for that conversation are sent to your device. You can send and receive email messages and use other applications on your device while the Google Talk for BlackBerry devices application is running. An indicator appears in the device status section of the screen when you receive a new Google Talk message.
Sign in to Google Talk for BlackBerry devices
1. On the Home screen or in the application list, click Google Talk. 2. Type your Google Talk user name and password. 3. Click Sign In. Note: If you cannot remember your Google Talk user name or password, visit www.google.com/support/talk.
Change your display picture
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Friend list screen, press the Menu key. Click My Details. Press the Menu key. Click Change Picture. Click a picture. Center the picture in the box. Press the Menu key. Click Crop and Save. Press the Menu key. Click Save.
Sign out of Google Talk for BlackBerry devices
When you sign out of Google Talk for BlackBerrydevices, you do not receive Google Talk messages on your device. If you sign out without closing existing conversations, you can access the conversations the next time that you sign in to Google Talk for BlackBerry devices. 1. On the Friend list screen, press the Menu key. 2. Click Sign Out.

Delete Google Talk for BlackBerry devices
1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Applications. Highlight the Google Talk for BlackBerry devices application. Press the Menu key. Click Delete.

Friends

About Friends
The Friend list displays your individual contacts, or Friends. Google Talk for BlackBerry devices uses your existing Friends from your Google Talk account.

Add a friend

1. On the Friend list screen, press the Menu key. 2. Click Add a Friend. 3. In the user name field, perform one of the following actions: Type an email address. Type part of the name of a contact in the main contact list on your BlackBerry device. Click a contact name. 4. Click OK. 5. To associate the friend with a contact in the main contact list on your device, perform one of the following actions: If the friend is in your main contact list, click Select Contact. Click an email address. If the friend is not in your main contact list, click New Contact. Type the contact information. Press the Menu key. Click Save.
View a friend's information
1. On the Friend list screen, highlight a friend. 2. Press the Menu key. 3. Click Friend Details.
Associate a friend with a contact in the main contact list on your BlackBerry device
You can associate a friend with a contact in your main contact list who has an email address, phone number, or both. You can then perform actions such as call or send an email message to the friend quickly during a chat. 1. In a friend group, highlight a friend. 2. Press the Menu key. 3. Click Link to BlackBerry Contact. 4. Perform one of the following actions: If the friend is in your main contact list, click Select Contact. Click a contact.

Rename a Friend

If the friend is not in your main contact list, click New Contact. Type the contact information. Press the Menu key. Click Save.
1. 2. 3. 4. 5. In a Friend group, highlight a Friend. Press the Menu key. Click Rename. Type a name. Click OK.

Delete a friend

1. In a friend group, highlight a friend. 2. Press the Menu key. 3. Click Remove.

Block a friend

If you block a friend, you appear as offline in that friend's friend list. 1. In a friend group, highlight a friend. 2. Press the Menu key. 3. Click Block. To unblock a friend, click Unblock.

Hide blocked friends

1. 2. 3. 4. 5. On the Friend list screen, press the Menu key. Click Settings. Change the Show Blocked Friends field to No. Press the Menu key. Click Save.
To view blocked friends again, change the Show Blocked Friends field to Yes.

Save a Friend's display picture to your device
1. 2. 3. 4. 5. 6. On the Friend list screen, highlight a Friend. Press the Menu key. Click Friend Details. Press the Menu key. Click Save Picture. Click Save.
Hide display pictures in the Friend list
1. 2. 3. 4. 5. On the Friend list screen, press the Menu key. Click Settings. Change the Show Pictures field to No. Press the Menu key. Click Save.
To view display pictures again, change the Show Pictures field to Yes.

Organize offline friends

1. On the Friend list screen, press the Menu key. 2. Click Settings. 3. Perform one of the following actions: To group offline friends, change the Show Offline Friends field to Group. To hide offline friends, change the Show Offline Friends field to No. To view offline friends, change the Show Offline Friends field to Yes. 4. Press the Menu key. 5. Click Save.
A friend no longer appears in my friend list
Try performing the following actions: If you have changed options to hide offline friends, organize offline friends so that you can view offline friends. If you have collapsed the group that the friend is in, expand the group. On the Friend list screen, click the group.

Conversations

Send a message
1. On the friend list screen, click a friend. 2. Type a message. 3. Press the Enter key.

Open a chat

Chats appear in the Chat group and, by default, in the main message list on your BlackBerry device. In the Chat group, click a friend.

Add an emoticon

1. When you are composing a message, press the Menu key. 2. Click Add Smiley. 3. Click an emoticon.

Send a file to a friend

1. 2. 3. 4. On the Friend list screen, highlight an online friend. Press the Menu key. Click Send File. Perform one of the following actions: To send a picture, click Picture. Click a picture. To send a document, click File. Click a file. To send a voice note, click Voice Note. Record your message. Click Send. To send a contact attachment, click Contact. To send multiple files, click Multiple. Click a file. To add more files, click Add another file. Click another file. Click Send.

Prevent chats from appearing in the main message list
1. On the Friend list screen, press the Menu key. 2. Click Settings.

Switch chats

3. Change the Show Chats in Message List field to No. 4. Press the Menu key. 5. Click Save.
1. During a chat, press the Menu key. 2. Click Switch Chat. 3. Click a friend.
Call or send an email message to a contact quickly during a conversation
To perform this task, the Friend must be associated with a contact in the main contact list on your BlackBerry device. During a conversation, perform any of the following actions: Press the Menu key.Click Call <Contact Name>. Press the Menu key.Click Email <Contact Name>.
Send a chat as an email message
1. During a chat, press the Menu key. 2. Click Email Chat.

Copy a chat

1. During a chat, press the Menu key. 2. Click Copy Chat.

Clear a chat

1. During a chat, press the Menu key. 2. Click Clear Chat.

End a chat

1. During a chat, press the Menu key. 2. Click End Chat.
Stop grouping messages in chats
In a chat, by default, consecutive messages that you send or receive are grouped together. 1. On the Friend list screen, press the Menu key. 2. Click Settings. 3. Change the Group Messages In Chat field to No. 4. Press the Menu key. 5. Click Save.
I am not receiving notification for incoming messages
In the sounds application, try performing the following actions: Verify that the All Alerts Off sound profile is not selected. Verify that the Volume fields in the Google Talk New Message item are not set to Silent. Change the notification options for the Google Talk New Message item.
Text sometimes changes after I type it
If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically. To view or change AutoText entries, during a conversation, press the Menu key. Click Edit AutoText.
For more information about AutoText, click Help on your BlackBerry device.

Conversation history

View the chat history for a friend
To perform this task, on the Settings screen, the Save Chat History field must be set to save chats on your BlackBerry device or on a media card. 1. 2. 3. 4. On the Friend list screen, highlight a friend. Press the Menu key. Click View History. Click a chat history.

Delete a chat history

1. 2. 3. 4. 5. On the Friend list screen, highlight a friend. Press the Menu key. Click View History. Press the Menu key. Perform one of the following actions: To delete the chat history for an individual friend, click Delete Contact's History. To delete the chat history for all friends, click Delete Complete History.

Availability

About the availability status
Your availability status is made up of a status message and an availability indicator. You can create a custom availability status by typing your own status message and choosing an availability indicator. By default, the availability indicator appears as available.
Change your availability status
1. On the Friend list screen, press the Menu key. 2. Click My Status. 3. Click an availability status.
Create a custom availability status
1. 2. 3. 4. 5. On the Friend list screen, press the Menu key. Click My Status. Click Custom status. Type a status message. Perform any of the following actions: To change the availability indicator that appears beside your status message to busy, select the Show busy icon check box. To add the custom availability status to the status list, select the Add to status message list check box. 6. Click OK.
Delete custom availability statuses
1. On the Friend list screen, press the Menu key. 2. Click My Status. 3. Click Clear all custom statuses.
Receive notification when a friend is online
1. In a friend group, highlight an offline friend. 2. Press the Menu key. 3. Click Alert Me.

About sound profiles

4. Click OK.
You can set notification options, such as vibrate or tone, for Google Talk for BlackBerry devices in the sounds application. The Google Talk Alert sound profile specifies how you are notified when a friend that you have set an availability alert for becomes available. The Google Talk New Message sound profile specifies how you are notified of incoming Google Talk messages.

Legal notice

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