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Contents

17 Enterprise activation.....9 Email messages..... 11 PIN messages.....17 SMS messages...... 19 MMS messages..... 23 Search..... 27 Attachments.....29 Synchronizing data.....33 Backing up and restoring device data...35 Typing..... 37 Phone.....41 Browser..... 49 Downloading.....53 Contacts...... 57 Calendar...... 61 Tasks...... 65 Memos.....67
Alarm...... 69 Calculator.....71 Bluetooth..... 73 Date and time..... 75 Profiles..... 77 Screen display.....81 Language.....85 Power and battery.....87 Network coverage..... 89 SIM card...... 91 Security.....93 Third-party program control.... 99 BrickBreaker..... 103 Service books...... 105 Frequently asked questions.... 107 General frequently asked questions....109 Email and PIN messages frequently asked questions...111 SMS messages frequently asked questions.... 117 MMS messages frequently asked questions....119
Attachments frequently asked questions.... 121 Synchronization frequently asked questions... 125 Phone frequently asked questions... 129 Browser frequently asked questions.... 133 Contacts frequently asked questions....137 Calendar frequently asked questions... 139 Bluetooth frequently asked questions.... 141 Security frequently asked questions.... 143 Shortcuts..... 145 Legal notice..... 147 Index.....149

Enterprise activation

About enterprise activation Activate the device over the wireless network Verify activation status 2. In the device options, click Advanced Options. 3. Click Enterprise Activation. 4. Type your corporate email address and the password provided to you by your system administrator. 5. Click the trackwheel. 6. Click Activate. Note: Limit the use of your BlackBerry device until enterprise activation is complete. Related topic Why are some messages already on my device? (See page 112.)

File messages

To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

2: Email messages

Related topics Can I file messages? (See page 113.) View filed messages (See page 13.)
Save a copy of messages sent from the device
In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. Note: Copies of sent messages are stored in the Sent Items folder in your desktop email program.

View filed messages

To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save. To view messages that are stored in a specific folder, in a messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.

About auto signatures

Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry device when you compose the message. To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later.
Delete multiple messages at one time
To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key. To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete Prior. Note: When your email messages are reconciled between your BlackBerry device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program. Related topic Reconcile deleted messages (See page 33.)

Add an auto signature

1. In the messages options, click Email Settings. 2. Set the Use Auto Signature field to Yes. 3. Type an auto signature. 4. Click the trackwheel. 5. Click Save. Note: You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Service, log in to your account using a desktop browser to add an auto signature. Related topic About auto signatures (See page 13.)
Mark messages as opened or unopened

Manage filters

Click a filter. Perform one of the following actions: To turn on the filter, select a filter. Press the Space key. To view and edit a filter, click a filter. Click Edit. To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel. To delete the filter, click a filter. Click Delete.
6. Click Save. Notes: Make sure that you select the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder. To select all your folders for redirection, including your Sent Items folder, select the Select All check box. Messages that are sent from your desktop email program also appear on your BlackBerry device. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the BlackBerry Internet Service, log in to your account using a desktop browser to specify folder redirection settings. Related topics About folder redirection (See page 15.) How do I stop messages that are sent from my desktop email program from appearing on my device? (See page 115.) How do I make changes to the folders on my device? (See page 115.)

Create filters quickly

In a messages list, click a message on which to base your filter. Perform one of the following actions: To create a filter based on the sender, click Filter Sender. Type a title. Click the trackwheel. Click Save. To create a filter based on the subject, click Filter Subject. Type a title. Click the trackwheel. Click Save.

About folder redirection

If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry device. To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later.
Show or hide the number of new or unread messages
Unread messages are messages that you have not opened. New messages are messages that your BlackBerry device has received since you last opened the messages list. 1. In a message list, click the trackwheel. 2. Click Options. 3. Click General Options. 4. In the Display Message Count field, perform one of the following actions: To display counts for new messages, select New.

Set folder redirection

1. In the messages options, click Email Settings. 2. Click the trackwheel. 3. Click Folder Redirection. 4. Select the check boxes beside the folders from which messages should be forwarded. 5. Click the trackwheel.
To display counts for unread messages, select Unread. To never display counts, select None.

Related topic Can I synchronize PIM items over the wireless network? (See page 125.)
Turn on wireless PIM synchronization
In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. Click the trackwheel. Click Save. If the Wireless Synchronization option does not appear on the BlackBerry device, you can set wireless calendar synchronization using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information. Notes: If you have been using your device with wireless PIM synchronization turned off or you are turning on wireless PIM synchronization for the first time, synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization. If you turn on wireless PIM synchronization on the device, you cannot synchronize PIM items using the BlackBerry Desktop Software.
Backing up and restoring device data
About backing up and restoring device data Restore device data 5. Click Activate.
About backing up and restoring device data
If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings. Information that is saved as part of personal information management (PIM) synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the BlackBerry Desktop Software Online Help for more information about backing up and restoring device data manually. If your device is integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later and your device data is lost or erased, you should be able to restore your device data (but not message data) using enterprise activation.

Restore device data

1. In the device options, click Advanced Options. 2. Click Enterprise Activation. 3. Type your corporate email address and the password supplied by your system administrator. 4. Click the trackwheel.

Typing

About AutoText Use AutoText Create AutoText entries Manage AutoText entries Cut or copy text Paste text Turn on tones when pressing keys Set the cursor speed Typing shortcuts Typing frequently asked questions Create AutoText entries (See page 37.) Turn off AutoText for SMS messages (See page 38.)

Create AutoText entries

1. In the device options, click AutoText. 2. Click the trackwheel. 3. Click New. 4. In the Replace field, type the text to replace. 5. In the With field, type the text that should appear. 6. In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase). 7. Set the language. 8. Click the trackwheel. 9. Click Save. Related topic What is the Insert Macro menu item? (See page 38.) Turn off AutoText for SMS messages (See page 38.)

Use other programs during calls
To use other device programs during a call, click the trackwheel. Click Home Screen. Note: If you switch to a different program and you want to end the phone call, click the trackwheel. Click End Call.
Place calls on hold (See page 42.)
Manage contacts during a conference call
To speak privately with one contact, click the trackwheel. Click Split Call. To disconnect one contact from a conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel. To disconnect from a conference call without disconnecting your contacts, click the trackwheel. Click Transfer.

Dial using letters

To type letters when dialing a phone number, press the Alt key. Type the letter. To type multiple letters during a call, press the Right Shift key + the Alt key. Type letters. To type numbers again, press the Right Shift key. Note: When you type a letter in a phone number, your BlackBerry device dials the number that is associated with the letter on a conventional phone keypad.
Assign speed dial numbers to keys
1. In the phone, click the trackwheel. 2. Click View Speed Dial List. 3. Click an unassigned key. 4. Click New Speed Dial. 5. Click a contact. 6. Click Add Speed Dial To <contact name>. Note: To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK. Related topic Change speed dial numbers (See page 43.)

Make conference calls

1. During a call, click the trackwheel. 2. Click New Call. 3. Type a phone number or click a contact. 4. Click the trackwheel. 5. Click Call. 6. During the second call, click the trackwheel. 7. Click Join. Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number or contact. Related topics Manage contacts during a conference call (See page 43.)
Change speed dial numbers
In the phone, click the trackwheel. Click View Speed Dial List. Click a contact or phone number. Perform one of the following actions: To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. Click Add Speed Dial To <contact name>.
To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact. Click the trackwheel. To delete a contact from the speed dial list, click Delete.
To delete call log notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.

Add contacts to the FDN list
1. In the phone options, click FDN Phone List. 2. Click the trackwheel. 3. Click New.
To show the last number that you typed, press the Space key + the Enter key. Press the Enter key again to dial the number. To call your voice mail access number, hold 1. To type letters in phone numbers, hold the Alt key and type letters. To mute a call, press the Phone button. To turn off mute, press the Phone button again. To change the volume during a call, roll the trackwheel. To move to the top of the call log list in the phone, press the Space key. To insert a wait when typing a phone number, press B. To insert a pause when typing a phone number, press N.

Browser

About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Create bookmarks Manage bookmarks Clear browser caches About TLS About WTLS Browser shortcuts Browser frequently asked questions Notes: To insert a period, press the Space key. To insert a slash mark (/), press the Shift key + the Space key. The Go To dialog box tracks the web addresses that you type. To go to a web page on the list, click the web address. Click OK. Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information. Use the Internet Browser, which is available from some service providers, to view HTML web pages. Contact your service provider for more information about Internet Browser support.

Go to web pages

1. In the browser, click the trackwheel. 2. Click Go To. 3. Type a web address. 4. Click the trackwheel. 5. Click OK.

About the browser

Your BlackBerry device supports multiple browser types. Depending on your service provider and your integration option, more than one browser might appear. Your service provider might also change the browser name to reflect available services. Use the WAP Browser on your device to view WML web pages.

Use the browser

To select text and images as you scroll through a web page, click the trackwheel. Click Select Mode. To select only links and fields as you scroll through a web page, click the trackwheel. Click View Mode. To follow a link, click the link. Click Get Link.

To stop loading a web page, click the trackwheel. Click Stop. To view the previous web page in the history, click the trackwheel. Click Back. To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home. To view a list of the last 20 web pages that you visited, click the trackwheel. Click History. To refresh the current web page, click the trackwheel. Click Refresh. To view the address for the current web page, click the trackwheel. Click Page Address. To view the address for a link, click the link. Click Link Address. To view the address for an image, click the image. Click Image Address. To move the browser to the background to use another program, click the trackwheel. Click Hide. To close the browser, click the trackwheel. Click Close.

Navigate images

To pan horizontally across an image, hold the Alt key and roll the trackwheel. To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To zoom to the original image size, click the trackwheel. Click Zoom 1:1. To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate. Note: You can navigate full images or images in the pictures list.
Copy links, images, or web page addresses
On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address. To paste the address, place the cursor where you want to insert the copied text. Click the trackwheel. Click Paste. Related topic How do I select images and text on a web page? (See page 134.)

View images

To set how images load in your browser, in the browser options, click Browser Configuration. To load images while the page is loading, set the Show Images field. To show image placeholders if images do not load, set the Show Image Placeholders field to Yes. Click the trackwheel. Click Save. To load some images after the web page is loaded, click the trackwheel. Click More Images. To load all the images, click the trackwheel. Click All Images. To view an image on its own page, click the image. Click Full Image. To return to the web page, click the trackwheel. Click Back. Related topic Navigate images (See page 50.)
Send links or images in email messages
1. On a web page, click a link or image. 2. Click Link Address or Image Address. 3. Click Send Address. 4. In the To field, type an email address or a contact name. 5. Type a message. 6. Click the trackwheel. 7. Click Send.

12: Browser

Note: To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message. Related topic How do I select images and text on a web page? (See page 134.)

Turn on browser push

1. In the device options, click Advanced Options. 2. Click Browser Push. 3. Select one or more of the check boxes. 4. Set the options for browser push notification types. 5. Click the trackwheel. 6. Click Save. Note: If you turn on browser push notification for your WAP Browser, you can also select the Allow WAP Push Applications check box.
Why did a new program appear on my device?
If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later, your system administrator can send selected programs over the wireless network. Contact your system administrator for more information.

13: Downloading

Can I listen to a ring tone before I download it?
Yes. On a web page, click a ring tone link. Click Get Link. To preview the ring tone, click Play. To stop listening to the ring tone, click Stop.

Contacts

Add contacts Manage contacts Create mailing lists Manage mailing lists Manage contacts in mailing lists Add a phone tune for a contact Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Add pauses or waits Search for contacts in your company address book Search for PIM items Contacts frequently asked questions

Manage contacts

Click a contact. Click one of the following menu items: View Edit Delete
Related topic Share your address book with a paired Bluetoothenabled device (See page 74.)

Create mailing lists

1. In the address book, click the trackwheel. 2. Click New Group. 3. Type a name for the mailing list. 4. Click the trackwheel. 5. Click Add Member. 6. Click a contact. 7. Click Continue. 8. Repeat steps 4 to 7 to add other contacts to the mailing list. 9. Click the trackwheel. 10. Click Save Group. Note: If you create a mailing list, it is not copied to or from your desktop email program.

Add contacts

1. In the address book, click the trackwheel. 2. Click New Address. 3. Type the contact information. 4. Click the trackwheel. 5. Click Save. Note: To add a contact from a message, memo, call log, or web page, click the contact. Click Add to Address Book. Type any additional information. Click the trackwheel. Click Save.

Manage mailing lists

Click a mailing list. Click one of the following menu items:
View Group Edit Group Delete Group
Related topic About custom phone tunes (See page 58.) Create profile exceptions (See page 78.)
Manage contacts in mailing lists
Click a contact. Click one of the following menu items: View Member Change Member Delete Member Add Member

About categories

You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes as your desktop email program, you can apply more than one category to a task on your BlackBerry device, but only one category synchronizes with the task in your desktop email program. Categories are shared between the address book, the task list, and the memos list and changes that are made in one program are made in all programs.

Profiles frequently asked questions
What is the escalating volume level? Why isnt the ring tone being played the number of times that I have set? Why am I not receiving notification for incoming calls or received messages? How do I set custom notification for messages from a specific contact? Why can I not edit all the fields for a Calls From profile exception? Can I set one phone tune for all my profiles? Can I be notified of other items during a call?
How do I set custom notification for messages from a specific contact?
In the profiles list, create a new notification profile that sets the tune that you want to use for your messages. Create a profile exception for the contact and set the Use Profile field to the new notification profile.
What is the escalating volume level?
If you use the escalating volume level, the notification volume level consistently increases until the BlackBerry device reaches the loudest volume level.
Why can I not edit all the fields for a Calls From profile exception?
Calls From profile exceptions appear in the profiles list when you add a custom phone tune from the address book. Because these exceptions are for phone calls only, you can only edit the Custom Phone Tune field.
Can I set one phone tune for all my profiles?
Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune.
Can I be notified of other items during a call?
Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry device, you might not be able to set the Notify me during calls field for all items.

Screen display

Turn on and off backlighting Set how long backlighting remains on Set the display language Set a screen saver Set the Home screen background image Download background images Set the font About themes Apply a theme to your device Delete themes Download themes Organize the Home screen Organize the programs list Related topic About backlighting (See page 81.)
Set how long backlighting remains on
To set how long backlighting stays on if you do not use your BlackBerry device, in the device options, click Screen/Keyboard. Set the Backlight Timeout field. Click the trackwheel. Click Save. Related topics About backlighting (See page 81.) Turn on and off backlighting (See page 81.)

Set a screen saver

1. In the device options, click Screen/Keyboard. 2. Set the Standby Screen field to Enabled. 3. In the Standby Timeout field, set the amount of time that should pass before the screen saver appears. 4. Click the trackwheel. 5. Click Save. Note: You can set an image that you saved in the pictures list as your screen saver. In the pictures list, click an image. Click Set As Standby Screen. Save your changes. Related topic Save images (See page 51.)

How do I know when my Bluetooth radio is on?
Bluetooth icons appear on the Home screen if your Bluetooth radio is on or if you are connected with another Bluetooth-enabled device. See the printed documentation that accompanied your device for more information about Bluetooth icons.
How do I connect my BlackBerry device with another Bluetoothenabled device?
Verify that your Bluetooth radio is turned on and that your BlackBerry device is paired with a Bluetoothenabled device. In the list of paired Bluetooth-enabled devices, click a device. Click Connect.
What if I cant type a passkey on the Bluetooth-enabled device that I want to pair with?
If the Bluetooth-enabled device with which you are pairing has no screen where you can type a passkey, the passkey might be hard-coded. Try typing 0000 in the Enter passkey for <device name> field on your BlackBerry device to pair with the new Bluetoothenabled device.
Why does my list of paired Bluetoothenabled devices not appear?
Verify that your Bluetooth radio is turned on and that you have added Bluetooth-enabled devices to the paired Bluetooth-enabled devices list on your BlackBerry device. See Pair with another Bluetooth-enabled device on page 73 for more information.
How do I connect my BlackBerry device with my computer?
Verify that your Bluetooth radio is turned on and that your BlackBerry device is paired with your computer. In the list of paired Bluetooth-enabled devices, click your computer. Click Connect.
Can I connect to Bluetooth-enabled devices without being prompted?
You can only connect to a Bluetooth-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes.
Can I prevent Bluetooth-enabled devices from discovering my device when it is within range?
Yes. In the Bluetooth paired devices list, click the trackwheel. Click Options. Set the Discoverable field to No.
Security frequently asked questions
Why does the Verifying Security Software dialog box appear when I restart my device? How do I restore my device after clearing it? How do I prevent passwords from accidentally being copied to the clipboard? Can I regenerate encryption keys from my device? Why do additional security features appear in the device options? How do I specify the criteria for random passwords that are generated in the password keeper? How do I prevent passwords from appearing on the screen in the password keeper?
How do I prevent passwords from accidentally being copied to the clipboard?
In the password keeper options, set the Allow Clipboard Copy field to False.
Can I regenerate encryption keys from my device?
If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later, you can regenerate encryption keys from the device. If your device is integrated with an account that uses BlackBerry Enterprise Server version 3.6 or earlier for Microsoft Exchange, BlackBerry Enterprise Server version 2.2 or earlier for IBM Lotus Domino, or if you use the BlackBerry Desktop Redirector to forward messages to your device, update the encryption keys using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information.

Home screen shortcuts

To use the device in the dark, press the Power button. To lock the device, set a password. Click Lock. To lock the keyboard, on the Home screen, click Keyboard Lock. To unlock the keyboard, double-click the trackwheel. To move an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Move Application. Roll the trackwheel to move the icon. Click the trackwheel. To hide an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Hide Application.
Options and fields shortcuts
To select a check box, press the Space key. To clear a check box, press the Space key again. To change an option field, hold the Alt key. Click a value. To move to an item in a list or menu, type the first letter of the item. To clear a field, click the trackwheel. Click Clear Field.
To cut the selected text, press the Shift key + the Backspace/Delete key. To copy the selected text, press the Alt key and click the trackwheel. To paste the selected text, press the Shift key and click the trackwheel.
Navigating screens shortcuts
To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel. To move to the top of a screen, press T. To move to the bottom of a screen, press B. To move down a screen, press the Space key. To move up a screen, press the Shift key + the Space key. To move to the next item, press N. To move to the previous item, press P. To delete a selected item, press the Backspace/ Delete key.

Editing text shortcuts

To select a line of text, press the Shift key and roll the trackwheel. To select text character by character, hold the Shift key and roll the trackwheel.

Legal notice

2006 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. IBM, Lotus, Domino, and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is a trademark of Sun Microsystems, Inc. in the United States and other countries. Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. This document is provided as is and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR

frequently asked questions, 69 notification, 69 reminders and power off, 87 setting, 69 silencing, 69 snooze, 69 turning off, 69 volume, 69 weekend notification, 69 alpha-dialing, 43 animated graphics, viewing, 134 answering calls, 42

appointments

changing, 62 deleting, 63 number of, 138 opening, 62 recurring, 61 scheduling, 61 scheduling quickly, 62
area codes, setting default, 45 attachments
adding contacts from, 31 MMS messages, 23 opening, 29 shortcuts, 31 updating contacts from, 31 See also file attachments; address book attachments; images

address book

adding SIM card contacts to, 91 custom fields, 137 managing remote search results, 59 searching remote, 59 sharing with Bluetooth-enabled device, 74 updating contacts from attachments, 31 See also contacts

auto signature

about, 13 adding, 13

AutoText

about, 37 creating entries, 37 deleting entries, 37

address book attachments

editing entries, 37 example, 37 inserting macros, 38 specified case and smartcase, 37 turning off for SMS messages, 38 using, 37 viewing entries, 37 available features, 109

renaming folders, 52

checking high score site, 104 object, 103 paddle speed, 103 playing, 103 scoring, 103 submitting scores, 104 volume, 103

B backlight

configuring, 81 using, 81

browser

about, 49 changing content type, 134 changing home page, 134 clearing cache, 52 closing, 50 controlling scripts, 135 frequently asked questions, 133 hiding, 50 home page, 50 JavaScript support, 134 navigating, 49 receiving content from web applications, 54 requirements for using, 133 selecting content, 49, 134 sending images, 50 sending links, 50 sending web page addresses, 51 shortcuts, 52 viewing content, 49, 134 viewing files in, 51 viewing history, 50 viewing images, 50 See also web pages

backup

about, 35 type of device data backed up, 35

battery

about, 87 extending life, 87 level, 87

for PIN messages, 112 for SMS messages, 117
customizing, See setting cutting text, 38 D declining meeting invitations, 63 default
length of calendar reminder, 62 profiles, 77 deleted items, emptying folder, 127

desktop email program

add out-of-office reply from device, 14 conflicts, 126

device

activating over wireless network, 9 backing up data, 35 changing folders on, 115 resetting, 88 restoring, 35 silencing, 79 turning off automatically, 87 turning on automatically, 87 unlocking, 94

deleting

appointments, 63 AutoText entries, 37 bookmarks, 51 call forwarding number, 45 call notes, 44 categories, 59 contacts, 57 downloaded ring tones, 77 email messages, 12 filters, 15 fixed dialing contacts, 47 images, 51 mailing lists, 57 meetings, 63 memos, 67 MMS messages, 24 multiple messages, 13 networks from list, 90 original text from reply, 12 over the wireless network, 33 password keeper passwords, 96 PIN messages, 17 prior messages, 13 profile exceptions, 78 profiles, 77 remote address book search results, 59 saved searches, 27 service books, 105 SIM card phone book contacts, 91

device data

backed up during wireless backup, 35 clearing, 96 reducing size, 95 restoring, 143

device password

about, 93 changing, 93 setting, 93 turning off, 94

dialing

adding pause, 59 adding wait, 59 using letters, 43 See also calls; phone
disconnecting, from wireless network, 89 dismissing all
calendar reminders, 140 task reminders, 140

display

language, 85 options, 81 phone number, 131
distribution lists, See mailing lists

downloading

frequently asked questions, 54 images, 82 previewing ring tones, 55 programs, 53 ring tones, 53 themes, 82 draft messages, saving, 12
sending, 11 setting importance, 12 stop from sending, 112 viewing filed, 13 viewing longer subject line, 114 See also messages

email reconciliation

about, 33 deleted messages, 33 handling conflicts, 126 over the wireless network, 33 requirements for using, 125 with personal folders, 126

BlackBerry Wireless Handheld

Version 4.1 User Guide

BlackBerry 7520 Wireless Handheld Model Number: RAL11IN Last modified: 6 March 2006 Part number: SWD_X_HH(EN)-065.004 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. 2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, Always On, Always Connected and the envelope in motion symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a list of RIM [as hereinafter defined] patents. This document is provided as is and Research In Motion Limited and its affiliated companies (RIM) assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third party sources of information, hardware or software, products or services and/or third party web sites (collectively the Third-Party Information). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third Party Information or the third party in any way. Installation and use of Third Party Information with RIM's products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.

Save a copy of messages sent from the device
In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. Note: Copies of sent messages are stored in the Sent Items folder in your desktop email program.

View filed messages

To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save. To view messages that are stored in a specific folder, in a messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.

About auto signatures

Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry device when you compose the message. To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later.
Delete multiple messages at one time
To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key. To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete Prior. Note: When your email messages are reconciled between your BlackBerry device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program. Related topic Reconcile deleted messages (See page 31.)

Add an auto signature

1. In the messages options, click Email Settings. 2. Set the Use Auto Signature field to Yes. 3. Type an auto signature. 4. Click the trackwheel. 5. Click Save. Note: You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Service, log in to your account using a desktop browser to add an auto signature. Related topic About auto signatures (See page 13.)
Mark messages as opened or unopened

Manage saved searches

In the list of saved searches, click a search. Click one of the following menu items: Select Search Edit Search Delete Search
Note: To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last. Related topic Recall searches

Search for PIM items

1. In the search program, in the Text field, type text to search for. 2. In the Name field, type a contact name to search for. 3. Select one or more programs. 4. Click the trackwheel. 5. Click Search. Notes: If you type more than one word in the Text or Name field, all the words must appear for the search to be successful. File attachments are not searched when you search PIM items. Related topic How do I search for text in a file attachment? (See page 116.)
Search for messages from a specific contact
To search for all messages received from a specific sender, in a messages list, click a message. Click Search Sender. To search for all messages sent to a specific recipient, in a messages list, click a message. Click Search Recipient. Note: If your BlackBerry device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages from a specific contact, search from the main messages list.

Search shortcuts

To search for text in a specific program, in the program, click the trackwheel. Click Find. Type the text. To search for a contact, in a list of contacts, type the contact name or initials separated by a space. To stop a search that is in progress, press the Escape button.
Search for messages with a specific subject
To search for all messages with the same subject, click a message. Click Search Subject. Note: If your BlackBerry device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages with a specific subject, search from the main messages list.

Attachments

About attachments Open a file attachment Open embedded content View tables in attachments View attachment information Navigate spreadsheet attachments Navigate image attachments View presentations Navigate presentation attachments Manage vCard address book attachments Attachments shortcuts Attachments frequently asked questions

Open a file attachment

1. In a message, click the trackwheel. 2. Click Open Attachment. 3. Click the attachment. 4. Click Expand. 5. Perform one of the following actions: To open a table of contents for the file attachment, click Table of Contents. To open the file attachment, click Full Content.
6. Click Retrieve. Note: To reopen an image attachment quickly, in the message, click the attachment image. Click Open Attachment.

About attachments

You can view several types of file attachments on your BlackBerry device, including.zip,.htm,.html,.doc,.dot,.ppt,.pdf,.wpd,.txt,.vcf, and.xls files. You can also view.bmp,.gif,.jpg,.png, and.tif image attachments. If your device is integrated with an account that uses BlackBerry Enterprise Server version 4.1 or later, you can view.wmf files on your device. In a messages list, a paper clip icon appears beside messages with attachments. Related topic Can I view file attachments on my device? (See page 115.)

Open embedded content

In an attachment, click a content link. Click Retrieve. To return to the attachment, press the Escape button. Examples of embedded content include tables, images, footnotes, text boxes, or comments.
View tables in attachments
To preview a table that is embedded in a document, click the table link. Click Retrieve. To view the full table in the table preview, click the Table Link link. Click Retrieve.
View attachment information
To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions: If you have opened the complete file attachment, click View Info. If you have not opened the complete file attachment, click Retrieve Info.
To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To zoom to the original image size, click the trackwheel. Click Zoom 1:1. To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate. To view an image in more detail after zooming in, click the trackwheel. Click Enhance. To view an image at a higher resolution, click the trackwheel. Click Full Image. To view the previous page in a multiple-page image, click the trackwheel. Click Prev Page. To view the next page in a multiple-page image, click the trackwheel. Click Next Page. If the next page has not yet been retrieved, in the attachment, click the trackwheel. Click More. To switch to a different page in a multiple-page image, click the trackwheel. Click Table of Contents. In the table of contents, click a page. Perform one of the following actions: If the page has been retrieved (underlined with a solid line), click View. If the page has not been retrieved (underlined with a dashed line), click Retrieve.

Create mailing lists

1. In the address book, click the trackwheel. 2. Click New Group. 3. Type a name for the mailing list. 4. Click the trackwheel. 5. Click Add Member. 6. Click a contact. 7. Click Continue. 8. Repeat steps 4 to 7 to add other contacts to the mailing list. 9. Click the trackwheel. 10. Click Save Group. Note: If you create a mailing list, it is not copied to or from your desktop email program.

Add contacts

1. In the address book, click the trackwheel. 2. Click New Address. 3. Type the contact information. 4. Click the trackwheel. 5. Click Save. Note: To add a contact from a message, memo, call log, or web page, click the contact. Click Add to Address Book. Type any additional information. Click the trackwheel. Click Save.

Manage mailing lists

Click a mailing list. Click one of the following menu items:
View Group Edit Group Delete Group
6. Click the trackwheel. 7. Click Save. Related topic About custom phone tunes (See page 54.) Create profile exceptions (See page 74.)
Manage contacts in mailing lists
Click a contact. Click one of the following menu items: View Member Change Member Delete Member Add Member

About categories

You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes as your desktop email program, you can apply more than one category to a task on your BlackBerry device, but only one category synchronizes with the task in your desktop email program. Categories are shared between the address book, the task list, and the memos list and changes that are made in one program are made in all programs.
Note: When you delete members from a group or delete a group, the contacts remain in the address book.

About custom phone tunes

You can add a custom phone tune for a contact without changing other notifications. Custom phone tune settings appear in both the address book and the profiles list. When you add a custom phone tune to a contact, a new profile exception appears in the profiles list as Calls From <contact>. Profile exceptions are shared between the address book and the profiles list and changes made in one program are made in the other program. Note: You cannot create custom phone tunes for WalkieTalkie calls.

Create categories

1. In the address book, task list, or memos list, click the trackwheel. 2. Click Filter. 3. Click the trackwheel. 4. Click New. 5. Type a name for the category. 6. Press the Enter key. 7. Click the trackwheel. 8. Click Close. Related topic About categories (See page 54.)

Schedule appointments quickly
In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment. Type a location in parentheses. Click the trackwheel. Note: To change the start and end times, after typing the location, hold the Shift key and roll the trackwheel. To change the end time only, roll the trackwheel. Related topics Change the default reminder time for appointments and meetings (See page 58.) About power off and reminders (See page 81.)
Change the default reminder time for appointments and meetings
In the calendar options, set the Default Reminder field to the amount of time before the appointment that the BlackBerry device should remind you. The default is 15 minutes. Related topics About power off and reminders (See page 81.) Can I set a snooze time for task and calendar reminders? (See page 134.) What is dismissed if I click Dismiss All in a reminder? (See page 134.)
Manage appointments and meetings
To view your list of appointments, in Month view, click a day. Click View Appts. To view or change details for an appointment or meeting, click the appointment or meeting. Click Open.

Schedule meetings

1. In the calendar, click the trackwheel.

16: Calendar

To delete an appointment or meeting, click the appointment or meeting. Click Delete.
To move to the next day, week, or month, press the Space key. To move to the previous day, week, or month, press the Shift key + the Space key. To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel. To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel.
Respond to meeting invitations
In an open meeting invitation, click the trackwheel. Click one of the following menu items: Accept or Accept with comments Tentative or Tentative with comments Decline or Decline with comments
Notes: To check your calendar when replying to a meeting invitation, click the trackwheel. Click View Calendar. If you delete a meeting invitation from the messages list before you accept or decline it, the meeting is deleted from your desktop calendar.

Manage meeting participants
Open a meeting. In an Accepted or Declined field, click a contact. Click one of the following menu items: Invite Attendee Change Attendee Remove Attendee

Calendar shortcuts

For these shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No. To change to Agenda view, press A. To change to Day view, press D. To change to Week view, press W. To change to Month view, press M. To move to the current date, press T. To move to a specific date, press G. To create an appointment, press C.
Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Tasks frequently asked questions In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key.

Manage tasks

Click a task. Click one of the following menu items: Open Delete Delete Completed Mark Completed Mark In Progress Hide Completed

Create tasks

1. In the task list, click the trackwheel.

Change task status

To change the status for a task to Waiting or Deferred, open the task. Edit the Status field.
2. Click New. 3. Type the task details. 4. Set a due date for the task. 5. If the task is recurring, set how frequently it should recur. 6. Click the trackwheel. 7. Click Save. Notes: If your task recurs, perform the following actions: Set the Every field to change the frequency of the task. For example, to set a task to recur every three days, set the Every field to 3. Select the Relative Date check box for the task to recur on a relative date (for example, on the last Friday of each month).
Tasks frequently asked questions
Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? Can I change how my contacts or tasks display? Can I clear all the categories that apply to a contact, task, or memo? How do I know how many contacts, calendar entries, tasks, or memos I have saved? Can I set a snooze time for task and calendar reminders? What is dismissed if I click Dismiss All in a reminder? Can I show tasks in the device calendar?
Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos frequently asked questions Can I clear all the categories that apply to a contact, task, or memo? How do I know how many contacts, calendar entries, tasks, or memos I have saved?

Set the input language

In the device options, click Language. In the Input method field, click a language. Click Save. Related topics About the input language (See page 79.) Set the display language (See page 79.)
Add or remove a display language
If your BlackBerry Handheld Software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information.

Power and battery

About power off and reminders Set the device to turn on and off automatically Check the battery level Extend battery life Reset the device 3. Specify the times when the BlackBerry device should turn on and off on weekdays. 4. Set the Weekend field to Enabled. 5. Specify the times when the device should turn on and off on weekends. 6. Click the trackwheel. 7. Click Save.
About power off and reminders
If you turn off your BlackBerry device by pressing the Power button, or by clicking Turn Power Off on the Home screen and selecting Turn Off, your device should turn itself on at the following times: when the alarm turns on when the device is set to turn on automatically Related topic About power off and reminders (See page 81.)

Check the battery level

In the device options, click Status.
To turn on your device when calendar reminders occur, set the device to turn on and off automatically. If you turn off your device by clicking Turn Power Off on the Home screen and selecting Full Power Off, your device does not turn on until you press the Power button. Note: Depending on your theme, the location and name for Turn Power Off might change. See the printed documentation that accompanied your device for more information about the differences for your theme.

Extend battery life

Set the BlackBerry device to turn on and off automatically. Disconnect from the wireless network when you are not in a wireless coverage area. Delete the original message when you send a reply. Send a message to multiple contacts using Add To, Add Cc, or Add Bcc. Charge your device regularly. Related topics Set the device to turn on and off automatically (See page 81.) Manage messages (See page 12.) Add multiple contacts to a message (See page 12.)
Set the device to turn on and off automatically
1. In the device options, click Auto On/Off. 2. Set the Weekday field to Enabled.

Reset the device

Remove and reinsert the battery.

Network coverage

Connect to the wireless network How do I register my device with the network?
Connect to the wireless network
To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On. Note: To disconnect from the wireless network, on the Home screen, click Turn Wireless Off. When your device is not connected to the wireless network, you can continue to use the features that do not require a connection to the wireless network, such as managing tasks or using the calculator. You should disconnect from the wireless network in certain places, such as on an airplane. See the BlackBerry Safety and Product Information Booklet for more information.

About firewall settings

If you have third-party programs on your BlackBerry device, the firewall option is designed to prevent these programs from transmitting data without your knowledge. Related topic Legal notice (See page 141.)
Prevent third-party programs from transmitting data
When a third-party program on your BlackBerry device attempts to transmit data, a dialog box appears. Accept or deny the connection request. To reset the firewall settings, in the device options, click Security Options. Click Firewall. Click the trackwheel. Click Reset Settings. Related topics About firewall settings (See page 93.) Legal notice (See page 141.)
Set permissions for third-party programs
Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information. 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4. Click Edit Default Permissions. 5. Perform one of the following actions: To control whether third-party programs can make an external connection from your device, set the Connections group permission field. To control whether third-party programs can communicate with other programs on your device, set the Interactions group permission field. To control whether third-party programs can access personal information from programs on your device, set the User Data group permission field.
If your device is integrated with an account that uses BlackBerry Enterprise Server version 4.0 or later, some settings might appear differently than the settings described. Contact your system administrator for more information. Related topics About permissions for third-party programs (See page 93.) Control external connections (See page 94.) Control connections with the device (See page 95.) Control access to personal information (See page 95.) About firewall settings (See page 93.)
Control external connections
1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4. Click Edit Default Permissions. 5. In the Connections group, set the following fields: To control whether third-party programs can use physical connections to your BlackBerry device, such as a USB cable or RS-232 cable, set the USB/Serial field. To control whether third-party programs can use wireless connections that your device has established with other Bluetooth-enabled devices, set the Bluetooth field. To control whether third-party programs can make phone calls or access call logs, set the Phone field. To control whether third-party programs can use the GPS position of your device, set the Location (GPS) field. To control whether third-party programs can access the Internet or your corporate intranet

How do I search for text in a file attachment?
In the attachment, click the trackwheel. Click Find. Type the text. Click the trackwheel. To make the Find feature case sensitive when searching, select the Case Sensitive Search check box. If you have not retrieved all the text for a file attachment, a dialog box appears. To search the remaining text in the attachment, click Yes. If the search term is found, the content should be retrieved automatically. To view the text on your BlackBerry device, verify that you are in a wireless coverage area and that your device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
38: Attachments frequently asked questions
What does skipped content mean?
The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More.
Can I view tracked changes in document attachments?
Depending on the document type, you might be able to view tracked changes. In a document attachment, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel. Click Hide Changes.
Synchronization frequently asked questions
Can I reconcile email messages over the wireless network? Can I synchronize PIM items over the wireless network? How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? Why are some of my email messages not reconciling over the wireless network? Can I reconcile my personal folders? Can I empty the deleted messages folder on my computer remotely? Can I determine how much memory each database on my device is using? If your device is integrated with an account that uses the BlackBerry Internet Service, and your service provider supports wireless email reconciliation, verify that you have turned on wireless email reconciliation in the messages options.

Why am I no longer receiving calls?
Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. If you still cannot receive calls, verify that call forwarding is turned off.
How do I make calls from the Home screen?
In the phone options, click General Options. Verify that the Dial From Home Screen field is set to Yes. You can make calls from the Home screen, but you cannot use Home screen shortcuts.
Can I use the phone when the device or keyboard is locked?
The BlackBerry device is designed to enable you to make emergency calls when your device or keyboard is locked. See Make emergency calls on page 37 for more information. If your device is integrated with a corporate email account, you might be able to make other phone calls when your device is locked. Contact your system administrator for more information. If you receive a call when the keyboard is locked, the keyboard unlocks when you answer the call.
Why can I not make calls?
Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
If you receive a call when the device is password locked, you can answer the call, but your device remains password locked during the call. You can perform regular phone actions, such as mute and hold. When you end the call, the device remains password locked.
Can I set the phone to display frequently called numbers?
Yes. You can set the phone to display a list of frequently or recently called numbers instead of call logs. In the phone options, click General Options. Set the Phone List View field.
Can I use call forwarding?
Yes, if your service provider plan includes call forwarding and your SIM card is provisioned for the service. Contact your service provider for more information.
How do I stop my device from answering or ending calls automatically?
If you use a holster with your BlackBerry device, you can set how calls are handled when you insert or remove your device from the holster. To stop your device from answering calls automatically when you remove it from the holster, in the phone options, click General Options. Set the Auto Answer Calls field to No. To stop your device from ending calls automatically when you insert it in the holster, in the phone options, click General Options. Set the Auto End Calls field to No.
How do I edit the phone number to which my calls are forwarded?

INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (Third-Party Information). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation, the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications.

A accepting

meeting invitations, 59 service books, 99

opening, 29

addresses
image, 48 link, 48 web page, 48
frequently asked questions, 65 notification, 65 reminders and power off, 81 setting, 65 silencing, 65 snooze, 65 turning off, 65 volume, 65 weekend notification, 65 alpha-dialing, 40 animated graphics, viewing, 128
accessibility, default volume, 43 activation, enterprise, 9 adding
auto signature, 13 call forwarding number, 41 call notes, 41 contacts, 53 contacts from attachments, 29 contacts from remote address book search results, 55 contacts to email messages, 12 contacts to PIN messages, 12 contacts to profile exceptions, 74 contacts to SIM card phone book, 85 custom phone tunes, 54 display language, 79 meeting invitees, 59 members to mailing lists, 54 multiple contacts to filters, 14 paired Bluetooth-enabled devices, 69 pauses and waits, 55 programs, 51 ring tones, 51 SIM card contacts to address book, 85 See also creating

calendar views, 57 contacts in profile exceptions, 74 custom fields, 131 default calendar reminders, 58 device password, 87 email message recipients, 12 email messages, 12 first day of week in calendar, 133 mailing list members, 54 meeting invitees, 59 meetings, 58 message status, 13 password keeper password, 90 PIN messages, 12 sent messages, 12 SIM card security PIN code, 86 task status, 61 volume for custom phone tunes, 132 See also editing; setting checking voice mail, 39
searching in remote address book, 55 SIM card, 85 sorting, 131 sorting by category, 55 synchronizing, 31 vCard attachments, 22 viewing, 53 See also address book

content compression

about, 88 turning on, 89

content protection

about, 88 turning on, 88
converting measurements, 67 copying
calculation, 67 password keeper passwords, 90 text, 36

clearing

all categories, 132 browser cache, 50 device data, 90 fields, 139
corporate extension dialing, setting, 42 country codes, setting default, 42 creating
AutoText entries, 35 bookmarks, 49 categories, 54 email messages, 11 filters, 14 filters quickly, 15 generic filters, 109 links, 107 mailing lists, 53 MMS messages, 21 PIN messages, 17 profile exceptions, 74 profiles, 73 random passwords, 89 tasks, 61 See also adding cursor speed, setting, 36 custom fields, 131
compressing data size, 89 conflicts, with desktop email program data, 120 connecting, to wireless network, 83 contacts
adding, 53 adding custom phone tunes, 54 adding to email messages, 12 adding to PIN messages, 12 alerting, 45 allowing duplicate, 131 applying categories, 55 assigning speed dial, 40 calling, 37 changing in profile exceptions, 74 clearing all categories, 132 creating categories, 54 deleting, 53 deleting categories, 55 editing, 53 frequently asked questions, 131 managing remote search results, 55 number of, 132
custom notification, See profile exceptions; custom phone tunes custom phone tunes
about, 54 adding, 54 mute, 75 volume, 132
See also profile exceptions; custom notification
customizing, See setting cutting text, 36 D declining meeting invitations, 59 default