Compilation

and Publication

Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications change without notice. of this product are subject to
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Trademarks

The Brother Brother logo is a registered trademark trademark of Brother of Brother Industries, Industries, Ltd. trademarks registered of International trademarks manual of are Ltd. is a registered
IBM, IBM PC, MWAVE and IBM Aptiva Business Machines Corporation. Microsoft, Microsoft All other registered MS-DOS, Windows in the U.S. and other

are registered NT are

and Windows countries.
terms and brand and product trademarks of their respective
names mentioned companies.

in this

NOTICE

DISCLAIMER

WARRANTIES
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only)
This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first enduse purchaser of the accompanying product (referred to in this warranty as "this Product"). What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The "Warranty Period" is 1 year from the date you purchased this product. The "Warranty Period" for consumable items, such as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter. What is NOT covered: Warranty WILL BE VOID by Brother for repairs or replacements made necessary due to the following: (1) If the Product was not purchased from an authorized Brother reseller within the United States, (2) The Product has been serviced or modified by anyone other than an Authorized Service Representative of Brother, (3) The serial number has been modified, defaced or removed from this Product, (4) Non-Brother brand or non-Brother approved parts, supplies, power supplies or other accessories have been used with this Product, (5) Any damage caused by accident, neglect, abuse or misuse or, the recommended monthly volume has been exceeded, (6) Damages caused as a result of modification, alteration or repairs performed by anyone other than a Brother Authorized Service Representative. (7) NOT COVERED UNDER WARRANTY ARE: Consumable items, for example (including, but not limited to): ribbons, ink or toner cartridges, toner drum units, print heads, cleaning and/or instances where no defects in material or workmanship are found in the Product, etc. (8) Damage caused by improper connection and/ or disconnection of the Product; failure of the operator to follow operational instructions, improper set up of the Product. What to do if you think your Product defective: is dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center call 1-800-521-2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. What Brother will do: Brother (or its Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother's option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer's specifications for new products. The repaired or replacement product will be returned to you at no cost. Exchange Service:

QC H9B 3H6

(CANADA)

Table of Contents

Introduction... 1-1 1-1 1-1 1-1 1-2 1-4 1-4 1-4
Using This Manual... Finding Information... Conventions Used in this Manual.. FAX-1270e Control Panel Overview... About Fax Machines... Custom Features... Do You Have Voice Mail on the Phone Line'?..
Why Should There Be Trouble'?.. 1-4 How Can You Avoid Possible Problems'?.. 1-4 Fax Tones and Handshake... 1-4 Error Correction Mode (ECM).. Test Sheet Procedure and Product Registration (For USA Only)... Location and Connections.. Choosing a Location.. Packing List... Assembly... Attach the Document Support.. Attach the Paper Wire Extension.. Attach the Paper Support... Load the Paper... Acceptable Paper... Connections... Connecting the Machine.. Special Line Considerations.. Roll Over Phone Lines.. Two-Line Phone System.. Converting Telephone Wall Outlets. Installing Brother Machine, External Two-Line TAD and Two-Line Telephone... Multi-Line Connections (PBX).. If You Are Installing the Fax Machine to Work with a PBX:.... Custom Features on Your Phone Line.. Custom Features on a Single Line.. 1-5 1-5 2-1 2-1 2-2 2-3 2-3 2-3 2-3 2-4 2-4 2-5 2-5 2-6 2-6 2-6 2-6 2-7 2-7 2-8 2-8 2-8
Connecting an External Telephone Answering Device (TAD)... Sequence... Connections..

2-9 2-9 2-10

Outgoing Message (OGM) on an External TAD.. 2-10 Connecting an External Telephone. 2-10 On-Screen Programming... User-Friendly Programming.. Menu Selection Table... Alternating Displays.. Navigation Keys... 3-1 3-1 3-1 3-1 3-2
Initial Setup... 4-1 Getting Started... 4-1 Setting Date and Time.. 4-1 Setting Station ID... 4-1 Details for Entering Text.. 4-2 Inserting Spaces.. 4-2 Making Corrections.. 4-3 Repeating Letters.. 4-3 Special Characters and Symbols.. 4-3 Setting the Speaker Volume.. 4-3 Choosing the Handset Volume (For Volume Amplify). 4-4 Setting Volume Amplify... 4-5 Setting the Ring Volume... 4-5 Setting Beeper Volume... 4-5 Memory Storage... 4-6 Setting Tone/Pulse Dialing Mode.. 4-6 Setting Up Your Area Code (USA Only).. 4-6 Setup Receive... Basic Receiving Operations.. Select Receive Mode... To select or change your Receive Mode.. Setting Ring Delay.. Setting F/T Ring Time.. Easy Receive... Printing a Reduced Incoming Fax.. Recommended Reductions...
5-1 5-1 5-1 5-2 5-3 5-3 5-4 5-4 5-5
Setting Paper Size... Advanced Receiving Operations.. Operation from External or Extension Telephone.. For FAX/TEL Mode Only... Changing Remote Codes.. To Change Remote Codes... Printing a Fax in Memory.. Polling.... Setting Up Polling Receive.. Setting Up Sequential Polling Receive.. Setup Send.... Before You Begin... Automatic Document Feeder (ADF).. Manual Transmission... Automatic Transmission.. Manual and Automatic Fax Redial.. Quick-Scan Fax Transmission.. Basic Sending Operations... Composing Electronic Cover Page.. Cover Page for Next Fax Only.. Always Send a Cover Page.. Using a Printed Cover Page.. Composing Your Own Comments.. Contrast... Resolution... Advanced Sending Operations... Overseas Mode... Call Reservation / Call Back Message. Print Sample Call Back Message.. Delayed FAX... Setting Up for Polled Transmit.. Canceling a Scheduled Job.. Interrupting Delayed Fax and Polled Transmit Jobs. Auto Dial Numbers and Dialing Options.. Storing Numbers for Easy Dialing.. Storing One Touch Dial Numbers.. Storing Speed Dial Numbers.. Changing One Touch and Speed Dial Numbers.

If you're at an extension phone, you' 11need to lift the handset during the F/T Ring Time, and then press # between the double-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the fax machine by pressing -X--5 1.

Changing

Remote
Remote Codes might not work with some telephone systems. The preset Fax Receive Code is -X-- 1. The preset Telephone Answer Code is # 5 1. 5 If you arethe Fax Receive Code when -X-- 1 to # yourand the Telephone Answer try changing always disconnected from accessing # # external TAD remotely, Code 5 from # to 9. To Change Remote Codes [:::i.:,F;I:E:HOiE COEiE:

1 PressMenu/Set, 2, 4. 2

Press or to select (}N (or OFF),
If you want to, enter a new Fax Receive Code, and then press Menu/Set.
[F:i:::i::,::F;I:EC::E i:(.q!ii:.:.:+:!!5 i [TEL. i:::ibi:3i.,.iEF;i: i : :.';i:!!!!;
If you want to, enter a new Telephone Code, and then press Menu/Set.

Answer

SETUP RECEIVE

Printing a Fax in Memory

If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine: Press Menu/Set, 8, 4. { ,::i.F::'F;;: i i.iF:i:::i',:.:',

2 Press Fax Start.

o Press Stop/Exit. (See SettilTg Fax Stor*tge, page 9-2.)

Polling

Polling is the to "poll" of retrieving faxesor you another fax machine.poll your machine. You can use your fax machine process other machines, from can have someone All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone's fax machine to receive a fax, you pay for the call. (See C_mceling a Sclwd, led Job, page 6-9.) Q Some fax machines do not respond to the Polling feature.
Setting Up Polling Receive
Polling Receive is when you call another fax machine to receive a fax from it. Press Menu/Set, 2, 7. The LCD shows: 2 Press _-_? to select ON. { 'i:'=F 0 L.L.i i,.ii3 F;_: ::= ::.:: ]
[ F 0 L.L.1: ::= i'.ii:iii F;I:::0 i'.i"? '=:.:: [[":ilbiT[":ilF;i: :,:='i".i0,, F:i:::i=,
,_ Press Menu/Set. The LCD prompts you to enter the fax number you want to poll, and then to press Fax Start. Enter the fax number you are polling.
Press Fax Start. The LCD shows D_AHNG.

Enter a number (up to 20 digits), and then press Menu/Set.For example, if you press One Touch key 2:

[ :.i.: 2 : 0

If you want to enter a pause in the dialing sequence digits. Pressing "outside line," for example), press Redial/Pause as you're entering (to wait for an Redial/Pause enters a 3.5-second pause when the number is dialed, and a dash appears on the LCD.
Use the dial pad to enter the name or company to 15 characters), and then press Menu/Set. --OR_To Menu/Set. store the number Entering without a name,

(up press

[ i'.ii:::i i!ii: H :

(See Details,f!)r

Text, page 4-2.) and then press Menu/Set.

(s>

Press or to select the type of number,
FAX TEI, FAX/TEL (HAIN 7-1 AUTO
a fax only number a telephone (voice) number (voice) number
both a fax and telephone a number (usually

an access

code) for chain dialing

DIALING

OPTIONS
(_ Return to Step 2 to store another One Touch number

OR--Press

Stop/Exit.
When you dial an AUTO DIAL number the LCD shows the name you've stored, or if you haven't stored a name, the number you've stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Nedial/Pause. Each key press adds a 3.5 second pause. You can use chain dialing to store long dialing sequences. For example, to store 65 4321, divide the number into two parts. Store the first part as a Chain type number (this tells the system that the dialing sequence is not complete).

CHAIN--1234

The last part of the One Touch number must be stored as any of the other following three types.
FAX or FAX/TEL or TEL--4321
Now when you dial, just press the two keys (one alter the other in order) where you've stored the two parts of the number.
Storing Speed Dial Numbers
You can store Speed Dial numbers, so you can dial by pressing only four keys and Fax Start. There are 100 Speed Dial locations. Press Menu/Set, 6, 2. [ 2= :!ii; E E [?" [? i i:::i i:::' i. { :;i:::' E [.'.". i i:::i E ""[.". L.'? :i: J j
2 Use the dial pad to enter a two-digit location
(00-99), and then press Menu/Set.
3 Enter the number (up to 20 digits),
[ :i::: [ i'.ii:::i.:. i'i[ii:
4 Use the dial pad to enter the name or company
(up to 15 characters), and then press Menu/Set--OR--Press Menu/Set to store
the number without a name. (See Details.f!)r E_zteritzg Text, page 4-2.)
u> 5 Press or to select the type of number, and then press Menu/Set.

FAX FEL FAX/TEL CHAIN

a fax only number a telephone (voice) number both a fax and telephone (voice) number a number (usually an access code) for chain dialing OR--Press Stop/Exit.

,_7 When you hang up, the fax machine returns to pulse dialing service.

ephone

Services
Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID telephone services offered by some telephone companies. If you systemVoice Mail, only Call Waiting, RingMaster, line,answering service, an alarm have or other custom feature on your telephone an it may create a problem in the operation of your fax machine. (See Custom Features o1_a Sit_gle Lille, page 13-8.) If you have Voice Mail on your phone line, please read the following carefully.

Distinctive

The term "Distinctive Ring" is used by Brother to identity a telephone company service that is given many rzames, depelMing olzthe telepholze company you are using. For example, this service may be called SmartRing, RingMaster, Teen-Ring, Ident-aCall or Ident-a-Ring.
What Does Your Telephone Company's "Distinctive
Your telephone company's Distinctive Ring service than be on same phone line. If you need more one phone number,

Ring" Do?

to it is an
allows more than one number
inexpensive alternative to paying for an additional line. Each phone number has its own distinctive ring pattern, so you'll know which phone number is ringing. This is one way you can have a separate phone number for your fax machine.
Please consult your telephone company for availability and rates.
What Does Brother's "Distinctive
The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage of the telephone company's Distinctive Ring service. You can dedicate the new phone number on your line to receive only faxes.
You must purchase your telephone company's Distinctive program the Brother machine to work with it. Ring service bef!)re you

TELEPHONE

SERVICES

Do You Have Voice Mail?

If you have Voice Mail on the phone line you will install your new fax machine on, there is a strong t_ossibiliO" their Voice Mclil and the filx machine will cot!flict with each other while receiving the use of more itzcoming calls. However, on your this Distinctive line, so both Voice Ring feature allows neither than one number Mail and the fax
machine can coexist peacefully. If each one has a separate will interfere with the other's work. If you decide to get the Distinctive need to follow the directions provided, so your fax machine Ring service

phone number,

from the telephone the new Distinctive its incoming calls.

company,

you will they
below to "register" can recognize

Ring pattern

You can change thencancel it back on. When Ring pattern new any time. Youmake switchyou or turn the Distinctive can sure it off temporarily, you get a at fax number, reset this menu selection.
Before You Choose the Ring Pattern to Register
You can register patterns cannot will be provided in the Brother only one Distinctive be registered. compatibility Please from the telephone Ring pattern company with the fax machine. ring pattern and Canada Some ring that refer to some popular in the USA examples

that are shown

table below.
long - long short - long - short short - short - long very long (normal pattern) , _1 _ ,
If the ring pattern the telephone company provided cannot be registered by the fax, please check for other available ring pattern choices from the telephone company. N The fax machine will answer only calls to its registered number. the fax must << listen >>
N The first two rings are silent on the fax machine. to the ring pattern (compare it to the pattern

This is because

that was "registered").
N If you program the fax machine correctly, it will recognize the registered ring pattern of the "fax number" within two ring patterns and automatically answer with a fax tone. When the "voice number" is called, the fax machine will not interrupt the call.

Very Important

If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring feature. Here's why: Manual mode will never pick up a call by itself, since it is <<Neutral _>.When the fax machine is in this << neutral _> mode, the Distinctive Ring feature can be activated. The Distinctive Ring feature is actually an answering mode. So, do not activate FAX ONLY mode or FAX/TEL mode while using Distinctive Ring; otherwise, the fax machine will answer calls for all the numbers.

When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set. z_ To continue viewing the Caller ID Log (Step 2), press or.
{ i.".!i F:i!ii: i::0 i"iF::: N:? 3 ::, i i:: F:i

({( ::,02.

:i.2 : 00
{ [) ": i:::i :: F i:;i: !ii: :!ii; :!ii; " i:::i "T"J L. ::= i :!ii; " i".'i:
To exit the Caller ID Log, press Stop/Exit.
Returning a Call from the Log
You (See (For (See can scroll through the Caller ID Log and select a call to return automatically. page 8-3) USA Only) You must set up your AREA CODE in advance. Settir*g Up Your Area Code (USA 01_ly), page 4-6.) { i::F:iL.L.EF;I:1: L.O[!ii D 1
Log and when you see acall you wantto return { 0 :i.i:,9i;!!i:!ii::242!;:!ii:,42!;6 ) Press @ to scroll through the Caller ,D or _ { ,;!!, ) NF:i ;I: FiE bi[)E F;I:[) hi, ) :[ F "," :_i; immediately, press Menu/Set. { 0 :i.::,02."0 -. :i.2:00 ] ,_7 To begin dialing, press Fax Start. ( { D i F:iL. F::'F;i:E:!ii;:!ii; :!ii;TF:iF;I:i /_ Begin speaking when the other party answers.
) Ifhisfeatureplanbeavailable standard USA+ 7-digit ofthe c and number your ialing not not ollow d may does f incertain 1+areaode Canada. the areas dialingystem s forcallingutside areaode, may o your c you experience problems returning automatically the calls from Caller ID Log. Your fax machine will
automatically dial "1" plus the area code for any number that does not originate in your area code. If this is not the procedure followed by your dialing plan you will not be able to return calls automatically.
Registering a Caller ID Number
You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number. PressHold/Caller ID. { C:F:R.L.EF;I: i[? LOG J
2 After two seconds, press or to scroll
through the Log and when you see a caller you want to register, press Menu/Set. d To register the caller as a One Touch number, press the One Touch key where you want the number to be stored. --OR-To register the caller as a Speed Dial number, press Search/Speed Dial and use the dial pad to press the two-digit location code (00-99), and then press Menu/Set. If the LCD shows REG_STER_ [? 11 L.: F::' E S :!ii;ST i:::i T ] i:::i F;I: F;I:
D, the auto dial location already has a number. [ i".i:::i.:." i i'ii!i[ "1
Enter the caller's name, and then press Menu/Set. _ Press FAX TEL FAX/TEL CHAIN or
to select the type of number, and then press Menu/Set: a fax number a telephone (voice) number both a fax and telephone number a number, usually an access code, for chain dialing
_J Return to Step 2 to store another auto dial number--OR-Press Stop/Exit.

Call Waiting

offered number
ID feature lets you use the Call Waiting/Caller This feature displays ID service LCD. companies. of Call Waiting the telephone

pages,

and the UT to cancel.

you can press Copy

to copy the portion
or press Stop/Exit for stacked
To restart the copy job using less memory,

press Copy

copies.
Reducing and Enlarging Copies
When making reduce copies, you can reduce or enlarge the size of the printed select AUTO. image. To select To a to the size of your selected paper automatically,
reduction ratio, choose 93%, 87%, 75% or 51_%. To enlarge a document, select 15_.}%, 125% or 120%. To print a document at its original size, select 101}%. Place the original 2 face down in the ADF.

Press Enlarge/Reduce.

a ratio setting. if you want of copies sorted copies. press 9 for nine copies.
Press Copy--OR--Sort ,_7 Enter the number (_ Press Copy. (1-99)

you want. For example,

g Reports
Fax Settings and Activity
Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set, 7, 1. --OR-Press Menu/Set, 7, 2.
[ i. == 'FRFii.4 r,ii s s i o i.4 S
L 2 == c T == T E R =.= i::i :i:N i::ii
Customizing the Transmission Verification Report
You can use the Transmission Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, time and date of transmission and whether the transmission was successful (OK). When this feature is OFF, the report prints only if a transmission error prevented delivery (NG). Press Menu/Set, 7, 1. 2 Press _ to select ON (or OFF), [ i. ,, 'FRFii.4 i'ii S S i 0 i.4 S ]
and then press Menu/Set. 3 Press Stop/Exit.

Setting the Fax Activity

Report Interval
You can set the machine to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days). If you set the interval to FF, you can print the report by following the steps on the next page. Press Menu/Set, 7, 2.
[ 2 == C "T== i::i :i:i"i"TE R =.= i::iL ]
U23 Press _)_ to choose an interval, and then press Menu/Set. (If you choose 7 days, the LCD prompts you to choose a day at which to begin the 7-day countdown.)

On the rear panel of this
equipment is a label that contains, among Number and Ringer Equivalence Number request, provide this information
other information, the FCC Registration (REN) for this equipment. You must, upon company.

to your telephone

You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJI IC.
An FCC compliant equipment. telephone cord with a modular is designed plug is provided with this line or See the This equipment to be connected to the telephone
premise's wiring using a compatible modular Installation section of this manual for details. The REN is useful to determine the quantity
jack that is Part 68 compliant.

of devices

you may connect

to your

telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your fax damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in adwmce. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right m file a complaint with the FCC. Your telephone procedures company may make changes to its facilities, equipment, operations or
that could affect the proper

functioning

of your equipment. to maintain

If they do, you

will be notified in advance telephone service. If you experience service trouble
to give you an opportunity

uninterrupted

with this fax machine, on obtaining

please contact

a Brother

authorized company

center for information

service

or repair. The telephone
may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If you are not able to solve a problem with your fax machine, contact Brother Customer Service. (See Brother Numbers, page i.)

IMPORTANT

INFORMATION
International ENERGY STAR
The purpose development of the International and popularization

Compliance Statement

ENERGYSTAR

Program office

is to promote equipments.

the that this product

of energy-efficient Industries, for energy

As an ENERGYSTAR

Partner,
Ltd. has determined efficiency.

meets the ENERGY STAR

guidelines
Industry Canada Compliance Statement (For Canada Only)

{_ This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult with your dealer or local power company. _)} This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fit into only a grounding-type power outlet.This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug. J{5} Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord. J J If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA Only). J2 Do not place anything in front of the fax machine that will block the original. Do not place anything in the path of received faxes. Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.
_(_ Do not touch a document during printing. J
,;) Do not attempt to service this product yourself, as opening o1"removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, o1"you )nay contact Brother Customer Service for your nearest Brother Authorized Service Center. (See Brother Num!)ers', page i.) J(_ Unplug Service A B C D this product Center under from the wall outlet the following and refer servicing to a Brother Authorized

conditions:

When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls )nay result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. If the product has been dropped or the cabinet has been damaged. If the product exhibits a distinct change in performance, indicating a need for service.
J 7 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). _;_ This product must be installed near a power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the power outlet in order to shut off power completely.

bleshooting and Maintenance

Troubleshooting

If you can't resolve a difficulty with your fax machine Brother Numbers to call for assistance.

using the manual,

see page i for
The fax machine has a mechanical problem. Contact Brother Customer Service at
I i"i::i.k. ii i"4 ill)"T:;_ C):;_ :::: ] iiii i iiii:;_ill;b :::: ] ill;i::i ;H i3i:;_iiii i:;_i i C k H i

In USA:

1-800-284-4329 1-800-284-3238
(voice) (TTY (voice) (voice) (In Montreal) service for the hearing - impaired)
1-877-BROTHER (514) 685-6464

TROUBLESHOOTING

ROUTINE

MAINTENANCE

Error Messages
You may occasionally encounter a difficulty with your machine or telephone line. Itthis happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can CoITect most problems by yourself. If you need additional assistance, call the Brother l:ax-back system.

The machine

is out of ribbon or the print cartridge
[ F;I:E:!ii;Ei OR F;I:EF:::LFi[::E ]
not properly installed. Install the print cartridge again. (See Repla{ing the Print Cartridt{e, page 13-5.) The documents were not inserted or led properly, Jams, page 13-4.) or
were too long. (See Clearing

L.M i:::.L.i':.

U i',:: i. L:i.i. H M
( F:' E:.!ii; T0 F::' KE :? F;?. :.E;:.!ii;
[ i::::i"ii!ii:i::::i'::: F::'FiF::'EF?

J "

The t:ax machine is out of paper or paper is not ] _) properly loaded in the paper tray. Refill the paper or { F;I:E'i:L. OF:iD :::::::::::::::::::::::: i remove the paper and load it again. If this error ) appears while receiving a tax, load paper to restart printing, If you were coping or printing reports, load paper and try again, A poor quality phone line resulted in a communications error. TU the call again.
You have requested a polling call from another party, but the other l:ax machine is not in Poll Waiting mode. Verify the other parties polling setup. The print head has overheated. to cool. Wait 30 minutes l\_r it

Weight Refill Ribon Starter

Rolls Roll

Ribbon
'_ "Pages" refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode). Specifications are suhject to change without prior notice.

SPECIFICATIONS

ossary
Activity Report Lists information Transmit. RX means Receive. ADF (automatic document Auto document feeder) about the last 30 incoming and outgoing faxes. TX means
Refers to the number of pages that can be placed in the
feeder and ted one at a time automatically. in
Dial List A listing of names and numbers stored in One Touch and Speed Dial ruernory, numerical order. fax transmission Sending a tax without picking up the handset or pressing Hook.

automatic

beeper The sound the keys make when they are pressed, received or sent. Broadcasting The ability to send the sarue tax message
an error occurs or an original

has been

to more than one location.
Call Back Message you back. Call Reservation the other party. Caller IDA
Allows you to send a tax and then leave a message t\>r the other party to call
Allows you send a t:dXand then at the end of transmission,

you can talk with

selwice purchased

from the Telephone

Company
that lets you see the number (or
name) of the party calling you. Cancel Job Cancels a programmed job, like Delayed Fax or Polling. during automatic transmission to tell
CNG tones The special tones (beeps) sent by tax machines the receiving machine that a tax machine is calling. communication error (or Comm. caused by line noise or static. Contrast Setting to compensate darkening light originals. Error)
An error during tax sending or receiving,

usually

t\>r dark or light originals,

by lightening

dark originals
Cover Page Prints a page at the other party's machine, that contains the sender and recipient's name and tax number, number of pages and a comment. You can generate an electronic cover page at the other end with pre-programmed int\>nnation sample cover page to tax with your original. Delayed Distinctive Fax Sends your tax at a later time that day. A service purchased from the Telephone Company that provides another phone uses the new number to simulate froru ruernory or you can print a
nuruber on an existing phone line. The Brother tax machine a dedicated tax line. ECM (Error Correction Mode) the original that had an error.
Detects errors during lax transmission and resends the pages of
F/T Ring Time The length of time the lax ruachine rings (when the answer FAX/TEL) to notify you to pick up a voice call that it answered. Fax Forwarding Sends a lax received in memory to another preprogrammed l:ax machines

mode setting is

l:ax number.
fax tones The signals sent by sending and receiving int\_rmation.

t"4 i

EQUIPMENT ATTACHMENT LiMiTATiONS (For Canada Only)
NOTICE The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTICE The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 REN=0.3
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, Brother NJ 08807-0911 USA
International Corporation (Canada) Ltd. 1 rue HOtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6
us on the World http ://www. brother,

Advance Specifications

as of April 30, 2002

intelliFAX -1270e

Plain Paper Fax, Telephone & Copier

Featuring

14.4K bps Fax Modem 20 Page Automatic Document Feed 200 Sheet Paper Capacity 512K Memory stores up to 25 pages* for Out-ofPaper Reception Auto Fax/Tel Switching for receiving fax and voice calls on a single phone line 112 Station Auto Dialing 12 One Touch Keys, plus 100 additional Speed Dial locations Quick Scan faxes for memory transmission Fax Broadcasting to up to 112 locations Multi-Copying, up to 99 Copies, plus Sort Copy Reduction and Enlargement, 50%-150% Call Waiting/ Caller ID and Distinctive Ring Detection ready** Easy to change Replacement Print Cartridge, prints up to 450 pages

Other Standard Features

Fax Forwarding, Paging and Remote Retrieval Navigation keys for menus, options and index dialing Telephone Handset Answering Machine Interface 64 Shade Gray Scale for Photo Transmission Smoothing Enhanced Image Resolution Multiple Resolution Transmission Enhanced Remote Activation Auto Redial Electronic Cover Page Help List printing Search stored Auto Dial Numbers alphabetically Auto reduction of incoming faxes
* Based on ITU -T Test Chart #1 at standard resolution in error correction mode. ** Contact local phone company for availability of and charges for these services. Sold separately. This model is packaged for sale with a starter print cartridge yielding up to 100 pages.

Specifications

UPC Code: Reorder #: PPF1270e Carton Dimensions: 18.7w x 17.9d x 11.2h Carton Weight: 16.1 lbs. Unit Dimensions: 15.2w x 14.9d x 8.5h Unit Weight: 13.2 lbs.

Accessories

PC201 Replacement Print Cartridge PC202RF Two Refill Rolls for use in PC201 PC204RF Four Refill Rolls for use in PC201
Requires additional purchase.
All specifications are subject to change without notice.