Multi-Protocol On-board Print Server
Network User's Guide for HL-2070N
Please read this manual thoroughly before using the printer. You can print or view this manual from the Printer CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your printer needs. Download the latest drivers and utilities for your Brother printers or read the FAQs and troubleshooting tips. Version 1
Definitions of warnings, cautions, and notes
We use the following icon throughout this Users Guide: Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Trademarks

Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother Industries, Ltd. UNIX is a registered trademark of The Open Group. Apple, Macintosh, Quick Draw and LaserWriter are registered trademarks of Apple Computer, Inc. HP, Hewlett-Packard, Jetdirect and PCL are registered trademarks of Hewlett-Packard Company. Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation. All other terms, brand and product names mentioned in this Users Guide are registered trademarks or trademarks of their respective companies.
Compilation and publication notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest products descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. 2004 Brother Industries Ltd.

Table of contents

Introduction....1-1
Overview..... 1-1 Types of network connection.... 1-2 Network connection example.... 1-2 Peer-to-Peer printing using TCP/IP.... 1-2 Network shared printing.... 1-3 Protocols..... 1-4 TCP/IP protocols and functionalities.... 1-4 DHCP/BOOTP/RARP.... 1-4 APIPA.... 1-4 DNS client..... 1-4 NetBIOS/IP.... 1-4 LPR/LPD.... 1-4 Port9100..... 1-5 SMTP client..... 1-5 IPP.... 1-5 mDNS.... 1-5 TELNET..... 1-5 SNMP.... 1-5 Web server (HTTP)..... 1-5
Configuring your network printer...2-1
Overview..... 2-1 IP addresses, subnet masks and gateways... 2-1 IP address..... 2-1 How the IP address is assigned to your print server:.. 2-1 Subnet mask..... 2-2 Gateway (and router).... 2-2 Setting the IP address and subnet mask... 2-3 Using the BRAdmin Professional utility and the TCP/IP protocol to configure your network printer (for Windows only).... 2-3 BRAdmin Professional utility.... 2-3 How to configure your printer using the BRAdmin Professional utility.. 2-3 Using other methods to configure your network printer... 2-4 Changing the print server settings.... 2-4 Using the BRAdmin Professional utility and the TCP/IP protocol to change the print server settings (for Windows only).... 2-4 Using the HTTP (web browser) and the TCP/IP protocol to change the print server settings.. 2-5
Network printing from Windows: basic TCP/IP Peer-to-Peer printing.3-1
Overview..... 3-1 For Windows 2000/XP users.... 3-1 Configuring the standard TCP/IP port.... 3-1 Printer driver not yet installed... 3-1 Printer driver already installed.... 3-2 For Windows NT 4.0 users.... 3-3 Installing the TCP/IP protocol.... 3-3
Installing the Brother Peer-to-Peer software... 3-3 Associating to the printer.... 3-4 Adding a second Brother LPR port.... 3-5 For Windows 95/98/Me users.... 3-5 Installing the Brother Peer-to-Peer software... 3-5 Associating to the printer.... 3-6 Adding a second Brother LPR port.... 3-7 Other sources of information.... 3-7

Windows TCP/IP
Also known as Server or Print Server

Network printer

Network Shared
In a larger network, we recommend a Network Shared printing environment. The Server or the Print Server needs the TCP/IP Print Protocol configured. The Brother printer needs to have an appropriate IP address configuration unless the printer is shared via the parallel or USB interface at the server.

Protocols

TCP/IP protocols and functionalities 1
Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow the users to gain access to network-connected resources. The print server used on this Brother product supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol. TCP/IP is the most popular set of protocols used for communication such as Internet and E-mail. This protocol can be used in almost all operating systems such as Windows, Macintosh and Linux. The following TCP/IP protocols are available on this Brother product.

DHCP/BOOTP/RARP

By using the DHCP/BOOTP/RARP protocols, the IP address can be automatically configured. Note To use the DHCP/BOOTP/RARP protocols, please contact your network administrator.
If you do not assign an IP address manually (using the BRAdmin software) or automatically (using a DHCP/BOOTP/RARP server), the Automatic Private IP Addressing (APIPA) protocol will automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255.

DNS client

The Brother print server supports the Domain Name Service (DNS) client function. This function allows the print server to communicate with other devices by using its DNS name.

NetBIOS/IP

NetBIOS over IP basic functionality allows the Brother print server to appear in a Windows network neighborhood.

LPR/LPD

One of the standard printing protocols in a TCP/IP network.

Port9100

HP network printer compatible port.

SMTP client

Simple Mail Transfer Protocol (SMTP) client is used to send e-mails via Internet or Intranet.
Internet Printing Protocol (IPP Version 1.0) allows you to print documents directly to any accessible printer via the internet.
mDNS allows the Brother print server connected to a Brother printer to automatically configure itself to work in a Mac OS X Simple Network Configured system. (Mac OS X 10.2.4 or greater).

For Windows 2000/XP users
By default, Windows 2000/XP systems install with all the necessary software required for you to be able to print. This section describes the most commonly used configuration, Standard TCP/IP Port printing. Windows 2000/XP users can also print via Internet using the IPP protocol. For more information, see Internet printing for Windows on page 5-1. If you have already installed the printer driver, jump to Printer driver already installed on page 3-2.
Configuring the standard TCP/IP port
Printer driver not yet installed
For Windows 2000: Go to the Start button, select Settings and then Printers. For Windows XP: Go to the Start button and select Printers and Faxes. For Windows 2000: Double click the Add Printer icon to get the Add Printer Wizard. For Windows XP: Click Add a printer to get the Add Printer Wizard. Click Next when you see the Welcome to the Add Printer Wizard screen.
Select Local printer and deselect the Automatically detect and install my Plug and Play printer option. Click Next. You must now select the correct Network printing port. Select Create a new port and select Standard TCP/IP Port port from the pull-down window. Click Next. The Add Standard TCP/IP Printer Port Wizard will now appear. Click Next. Enter the IP address, or the print server name you wish to configure. The Wizard will automatically enter the Port name information for you. Click Next. Windows 2000/XP will now contact the printer that you specified. If you did not specify the correct IP address or name then you will receive an error message. Click the Finish button to complete the Wizard. Now that you have configured the port, you must specify which printer driver you wish to use. Select the appropriate driver from the list of supported printers. If you are using a driver supplied with the printer on CD-ROM then select the Have Disk option to browse to the CD-ROM. For example, select the X:\Driver\PCL\WIN2K_XP\your language folder (where X is your drive letter). Click Open, and then OK. Select your printer model, then click Next. Specify a name and click the Next button. Now specify if you wish to share the printer, enter the share name and click Next. Continue through the Wizard clicking the Finish button when complete.
Printer driver already installed
If you have already installed the printer driver and wish to configure it for network printing, follow these steps:
Select the printer driver you wish to configure. Select File and then Properties. Click the Ports tab of the driver and click Add Port.
Select the port that you wish to use. Typically this would be Standard TCP/IP Port. Then click the New Port. button. The Standard TCP/IP Port Wizard will start. Follow steps 8 to 12 of Printer driver not yet installed on page 3-1.

For Windows NT 4.0 users

Windows NT 4.0 users can send print job using Brother Peer-to-Peer Print software provided on the Brother CD-ROM supplied with the printer.

Installing the TCP/IP protocol
If you did not install the TCP/IP protocol during the installation of your Windows NT4.0 system (either workstation or server) follow these steps. If you have already installed the TCP/IP protocol, proceed to the next section, Installing the Brother Peer-to-Peer software on page 3-3.
Go to the Start button, select Settings, and then Control Panel. Run the Network applet by double clicking the Network icon and then click the Protocols tab. Select Add, and double click the TCP/IP Protocol. Insert the requested disk(s), or CD-ROM, to copy the required files. Click the Close button. The Windows NT4.0 system will review protocol bindings and then you will see the TCP/IP Properties dialog. Configure the host IP address, subnet mask, and gateway address in that dialog. Consult your system manager for these addresses. Click OK to exit (your Windows NT4.0 workstation or server will need to be re-booted).
Installing the Brother Peer-to-Peer software
Start the CD-ROM installation menu program according to the printer Quick Setup Guide. Select the HL-2070N and the desired language. Then click Install Other Drivers or Utilities. Select the Network Print Software installation program. Click Next in response to the Welcome message. Read the license agreement carefully. Then follow the on-screen instructions.
Select the Brother Peer-to-Peer Print (LPR) button. Select the desired directory to install the Brother Peer-to-Peer Print (LPR) files and click Next. The installation program will create the directory for you if it does not already exist on your disk. Enter the Port name that you wish to use and click OK. The default port name is BLP1. Whichever name you choose, it must be unique and it MUST begin with BLP. You must now enter the actual IP address of the print server and the print server name. If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page. The NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address. Note The node name and the NetBIOS name is printed on the Printer Settings Page. To learn how to print the Printer Settings Page, see Printing the Printer Settings Page on page 7-2. If you search the device using the search function in Step 8 above, disable the Personal Firewall software if you are using it. Once you are sure that you can print, re-start your Personal Firewall software.

Start the CD-ROM installation menu program according to the Quick Setup Guide. Select the HL-2070N and the desired language. Then click Install Other Drivers or Utilities. Select the Network Print Software installation program. Click Next in response to the Welcome message. Read the license agreement carefully. Then follow the on-screen instructions. Select the Brother Peer-to-Peer Print (LPR) button.
Select the desired directory to install the Brother Peer-to-Peer Print (LPR) files and push Next. The installation program will create the directory for you if it does not already exist on your disk. Enter the Port name that you wish to use and click OK. The default port name is BLP1. Whichever name you choose, it must be unique and it MUST begin with BLP. You must now enter the actual IP address of the print server and the print server name. If you have edited the hosts file on your computer or are using Domain Name System, you can also enter the DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page. The NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address. Note The node name and the NetBIOS name is printed on the Printer Settings Page. To learn how to print the Printer Settings Page, see Printing the Printer Settings Page on page 7-2. If you search the device using the search function in Step 8 above, disable the Personal Firewall software if you are using it. Once you are sure that you can print, re-start your Personal Firewall software.
To do this, go the Start button, select Settings and then Printers. Select Add Printer to begin the printer installation. Click Next when you get the Add Printer Wizard window. Select Local Printer when you are asked how the printers are connected to your computer, and then click Next. Select the correct driver. Click Next when you are done. If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and click Next. Select the Brother LPR port (the port name you assigned in step 7 of the Installing the Brother Peer-to-Peer software on page 3-5) and click Next. Enter any desired name for the Brother printer and click Next. For example, you could call the printer Networked Brother Printer.
Windows will now ask you if you wish to print out a test page, select Yes and then select Finish. You have now finished installing the Peer-to-Peer Print (LPR) software.
Adding a second Brother LPR port 3
You do not re-run the install program to add a new Brother LPR port. Instead, go to the Start button, select Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select File from the menu bar, and then Properties. Click the Details tab and then the Add Port button. In the Add Port dialog, select the Other radio button and then highlight Brother LPR port. Click OK and enter the port name. The default port name is BLP1. If you have already used this name, you will get an error message if you try to use it again, in which case use BLP2, etc. Once you have specified the port name, click the OK button. You will then see the Port Properties dialog. Enter the IP address of the printer that you wish to print to and click OK. You should now see the port that you have just created in the Print to the following port setting of the printer driver.

Changing the Workgroup/Domain Name using the BRAdmin Professional utility
Note The print server must have a valid IP address and your computer must also have a valid IP address; you can configure the IP address by using the BRAdmin Professional utility. See Using the BRAdmin Professional utility and the TCP/IP protocol to configure your network printer (for Windows only) on page 2-3. Please use the BRAdmin Professional utility version that was supplied on the CD-ROM with your Brother product. You can also download the latest Brother BRAdmin Professional utility version from http://solutions.brother.com. This utility is only available for Windows users. The default password for Brother print servers is access.
Start the BRAdmin Professional utility (from Windows 95/98/Me, Windows NT 4.0 and Windows 2000/XP), by clicking Start / Programs / Brother Administrator Utilities / Brother BRAdmin Professional Utilities / BRAdmin Professional.
Select TCP/IP in the left frame of the main BRAdmin window. Select the print server which you want to configure, in the right frame of the main BRAdmin window. Select Configure Print Server from the Control menu. Enter a password. The default Password is access.
Select NetBIOS tab. Enter a workgroup/domain name.
Note Because of the way that Microsoft networks work, the print server may take several minutes to appear in the network neighborhood. You will also find that the print server may take several minutes to disappear from the network neighborhood even if the printer is switched off. This is a feature of Microsoft workgroup and domain based networks.
Changing the Workgroup/Domain Name using a web browser
You can also use a standard WWW browser to change the NetBIOS name. To do this, connect to the print server using its IP address and then select the Configure NetBIOS option from the Network Configuration screen, then enter your workgroup/domain name into the Domain Name text box. Make sure you submit the changes (click the Submit button).
Changing the Workgroup/Domain Name using TELNET
If you are unable to use the BRAdmin Professional utility, you can use TELNET. When you are connected to the print server, enter the default password access in response to the # prompt. Type in anything in response to the Enter Username> prompt, you will then be at the Local> prompt. Now enter the command:

SET NETBIOS DOMAIN domainname EXIT
Where domainname is the name of the domain or workgroup that you are on. If you are not sure what your domain name or workgroup name is, look in the Identification tab in your Windows 95/98/Me and Windows NT4.0 network applet.
Installing the Brother NetBIOS Port Monitor
The Brother NetBIOS Port Monitor requires the TCP/IP transport protocols to be installed on your Windows 95/98/Me/2000/XP and Windows NT4.0 computer. To install those protocols, see your Windows documentation. If you are using the TCP/IP protocol, the proper IP address should be defined on both the Brother print server and your client PC. Note If you already installed the driver from the printers CD-ROM Installer and you selected Brother Peer-to-Peer Network Printer during the installation then you do not need to install the Brother Network Print Software again.
Start the CD-ROM installation menu program according to the printer Quick Setup Guide. Select the HL-2070N and the desired language. Then click Install Other Drivers or Utilities. Select the Network Print Software installation program. Click Next in response to the Welcome message. Read the license agreement carefully. Then follow the on-screen instructions. Select Brother Peer-to-Peer Print (NetBIOS) installation. Select the desired directory to install the Brother Network Direct Print files and click Next. Enter the port name that you wish to use. The port name must start with "BNT". For example BNT1. Whichever name you choose, it must be unique. Then click OK. The name must be unique on your PC, however other computers can use the same port name as the name you specify on your PC. You must now enter the server name and port name for the actual print server. You can use the Browse button to search for the print server, select the domain/workgroup name, and then the server is listed. If the print server does not automatically appear in your browse list, then you must ensure that the domain name is configured correctly. Otherwise you must enter the name manually. The name should be compliant with UNC (Universal Name Convention). For example: \\NodeName\ServiceName. Where NodeName is the NetBIOS name of the Brother print server (the default name is usually BRN_xxxxxx, where xxxxxx is the last six digits of the Ethernet address), and ServiceName is the service name for NetBIOS of the print server. By default it is BINARY_P1. For example: \\BRN_310107\BINARY_P1
Note You can find the NetBIOS name and node name by printing out the Printer Settings Page. See Printing the Printer Settings Page on page 7-2.

Click the Ports tab and click the Add Port button. In the Add Port dialog, highlight Brother NetBIOS port. Click New Port and enter the port name. The default port name is BNT1. If you have already used this name, you will get an error message if you try to use it again, in which case use BNT2, etc. Once you have specified the port name, click the OK button. You will then see the Port Properties Dialog. Enter the print server and port name of the printer that you wish to print to and click OK. You should now see the port that you have just created in the Print to the following port setting of the printer driver.
Visit http://solutions.brother.com for more information on network printing. See Chapter 2 of this Users Guide to learn how to configure the IP address of the printer.
Internet printing for Windows
Windows 2000/XP users can print using TCP/IP using the standard Network Printing software and IPP protocol software built into any Windows 2000/XP installation. Note You must configure the IP address on your printer before you proceed with this chapter. If you havent done yet, see Chapter 2 first. Verify the host computer and print server are either on the same subnet, or that the router is properly configured to pass data between the two devices. The default password for Brother print servers is access.
Windows 2000/XP IPP printing
Use the following instructions if you wish to use the IPP printing capabilities of Windows 2000/XP.
For Windows 2000: Go to the Start button, select Settings and then Printers. For Windows XP: Go to the Start button and select Printers and Faxes. For Windows 2000: Double click the Add Printer icon to get the Add Printer Wizard. For Windows XP: Click Add a printer to get the Add Printer Wizard. Click Next when you see the Welcome to the Add Printer Wizard screen. Select Local printer or Network printer. For Windows 2000: Make sure that you select Network Printer. For Windows XP: Make sure that you select A network printer, or a printer attached to another computer. Click Next. For Windows 2000: Select Connect to a printer on the Internet or on your intranet and then enter the following in the URL field: http://printer_ip_address:631/ipp (Where printer_ip_address is the IP address or the print server name). For Windows XP: Select Connect to a printer on the Internet or on a home or office network and then enter the following in the URL field: http://printer_ip_address:631/ipp (Where printer_ip_address is the IP address or the print server name).

Restoring the network settings to factory default
If you wish to reset the print server back to its default factory settings (resetting all information such as the password and IP address information), please follow these steps:
Turn off the printer. Make sure that the front cover is closed and power cord is plugged in. Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the Toner, Drum and Paper LEDs light up. Release the Go button. Make sure that the Toner, Drum and Paper LEDs are off. Press the Go button six times and then release the Go button. Make sure that all the LEDs light up to indicate the print server has been reset to its default factory settings.
Disabling the APIPA protocol
If the APIPA protocol is enabled, the print server will automatically allocate a Link-Local IP address in the range (169.254.1.0 - 169.254.254.255) when the print server cannot obtain an IP address through the BOOT Method you have set. By default, the APIPA protocol is enabled. If you wish to automatically disable the APIPA protocol, please follow these steps:
Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down the Go button as you turn on the power switch. Keep the Go button pressed down until the Toner, Drum and Paper LEDs light up. Release the Go button. Make sure that the Toner, Drum and Paper LEDs are off. Press the Go button seven times and then release the Go button. Make sure that all the LEDs light up. Then the APIPA protocol has been disabled. Note For more information on APIPA, see Chapter 1 or Chapter 2, or visit http://solutions.brother.com. You can also disable the APIPA protocol using the web browser, BRAdmin Professional or Web BRAdmin.

Troubleshooting

This chapter describes procedures for troubleshooting problems you may encounter with a Brother print server, it is divided into the following sections: General problems Network print software installation problems Printing problems Protocol-specific troubleshooting

General problems

CD-ROM is inserted, but does not start automatically
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM. In this case, execute Start.exe in the root directory of the CD-ROM.
How to reset the Brother print server to factory default
You can reset the print server back to its default factory settings (resetting all information such as the password and IP address information). See Restoring the network settings to factory default on page 7-2.

Error during printing

If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with high resolution), the printer is unable to accept your print job until the ongoing printing is finished. If the waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes the error message. In such situations, execute the print job again after the other jobs are completed.
Protocol-specific troubleshooting
Windows 95/98/Me and Windows NT4.0 Peer-to-Peer print (LPR) troubleshooting
If you are having trouble printing on a Windows 95/98/Me, Windows NT 4.0 or later Peer-to-Peer network (LPR method), check the following:
Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows 95/98/Me or Windows NT 4.0 Peer-to-Peer chapters. Try to turn the Byte Count on in the Configure port area of printer driver properties.
You may find that during the installation of BLP software, the screen that prompts you for a Port name is not displayed. This may happen on some Windows 95/98/Me and Windows NT 4.0 computers. Press the ALT and TAB keys to make it appear.
Windows 95/98/Me and Windows NT4.0 Peer-to-Peer print (NetBIOS) troubleshooting
If you are having trouble printing on a Windows 95/98/Me, Windows NT 4.0 or later Peer-to-Peer network (NetBIOS), check the following:
Make sure that the Brother NetBIOS Port driver is correctly installed and configured according to the Windows 95/98/Me or Windows NT 4.0 Peer-to-Peer (NetBIOS) chapters. You may find that during the installation of the port driver, the screen that prompts you for a Port name is not displayed. This happens on some Windows 95/98/Me and Windows NT 4.0 computers. Press the ALT and TAB keys to make it appear. Make sure that the print server is configured to be in the same workgroup or domain as the rest of your computers. It may take several minutes for the print server to appear in the network neighborhood.
Windows 2000/XP IPP troubleshooting
Want to use a different Port number other than 631.
If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows 2000/XP system. http://ip_address/ipp
Get More Info option in Windows 2000 not working
If you are using a URL of: http://ip_address:631 or http://ip_address:631/ipp, the Get More Info option in Windows 2000 will not function. If you wish to use the Get More Info option, use the following URL: http://ip_address This will then force Windows 2000/XP to use Port 80 to communicate with the Brother print server.
Web browser troubleshooting (TCP/IP)

#bootp dgram udp wait /usr/etc/bootpd bootpd -i
Depending on the system, this entry might be called bootps instead of bootp. Note In order to enable BOOTP, simply use an editor to delete the # (if there is no #, then BOOTP is already enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type (1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the print server. Unfortunately, the exact format for doing this is not standardized, so you will need to refer to your system documentation to determine how to enter this information (many UNIX systems also have template examples in the bootptab file that you can use for reference). Some examples of typical /etc/bootptab entries include:

BRN_310107 1

00:80:77:31:01:07 192.168.1.2
BRN_310107:ht=ethernet:ha=008077310107:\ ip=192.168.1.2:
Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included a download filename in the configuration file; if this is the case, simply create a null file on the host and specify the name of this file and its path in the configuration file. As with rarp, the print server will load its IP address from the BOOTP server when the printer is powered on.
Using RARP to configure the IP address
The Brother print servers IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry similar to the following:

00:80:77:31:01:07

BRN_310107
Where the first entry is the Ethernet address of the print server and the second entry is the name of the print server (the name must be the same as the one you put in the /etc/hosts file).
If the rarp daemon is not already running, start it (depending on the system the command can be rarpd, rarpd -a, in.rarpd -a or something else; type man rarpd or refer to your system documentation for additional information). To verify that the rarp daemon is running on a Berkeley UNIX-based system, type the following command:
ps -ax | grep -v grep | grep rarpd
For AT&T UNIX-based systems, type:

Using the TELNET console to configure the IP address
You can also use the TELNET command to change the IP address. Using TELNET is effective way, when you change the IP address. But a valid IP address must already be programmed into the print server. Type TELNET ipaddress at the command prompt of the system prompt, where ipaddress is the IP address of the print server. When you are connected, push the Return or Enter key to get the # prompt, enter the password access (the password will not appear on the screen). You will be prompted for a user name. Enter anything in response to this prompt. You will then get the Local> prompt. Type SET IP ADDRESS ipaddress, where ipaddress is the desired IP address you wish to assign to the print server (check with your network manager for the IP address to use). For example:
Local> SET IP ADDRESS 192.168.1.3
You will now need to set the subnet mask by typing SET IP SUBNET subnet mask, where subnet mask is the desired subnet mask you wish to assign to the print server (check with your network manager for the subnet mask to use). For example:
Local> SET IP SUBNET 255.255.255.0
If you do not have any subnets, use one of the following default subnet masks: 255.0.0.0 for class A networks 255.255.0.0 for class B networks 255.255.255.0 for class C networks The leftmost group of digits in your IP address can identify the type of network you have. The value of this group ranges from 1 through 127 for Class A networks (e.g., 13.27.7.1), 128 through 191 for Class B networks (e.g.,128.10.1.30), and 192 through 255 for Class C networks (e.g., 192.168.1.4). If you have a gateway (router), enter its address with the command SET IP ROUTER routeraddress, where routeraddress is the desired IP address of the gateway you wish to assign to the print server. For example:
Local> SET IP ROUTER 192.168.1.4
Type SET IP METHOD STATIC to set the method of IP access configuration to static. To verify that you have entered the IP information correctly, type SHOW IP. Type EXIT or CTR-D (i.e., hold down the control key and type "D") to end the remote console session.
Using the Brother Web BRAdmin server software for IIS* to configure the IP address
The Web BRAdmin server software is designed to manage all LAN/WAN Brother network connected devices. By installing the Web BRAdmin server software on a computer running IIS*, Administrators with a web browser can connect to the Web BRAdmin server, which then communicates with the device itself. Unlike the BRAdmin Professional utility - which is designed for Windows systems only - the Web BRAdmin server software can be accessed from any client computer with a web browser that supports Java. Please note this software is not included on the CD-ROM that was supplied with your Brother product. Please visit http://solutions.brother.com/webbradmin to learn more about this software and to download it. IIS* = Internet Information Server 4.0, 5.0 or 5.1

http://www.brother.com/registration/
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com
You can check here for the Brother driver updates.

Customer service

In USA: In Canada: 1-800-276-7746 1-877-BROTHER
If you have comments or suggestions, please write us at: In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6

In Canada:

Service center locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
B Service center locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER
Brother fax back system (USA only)
Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine. Call the number below and follow the recorded instructions to receive a fax about how to use the system and an index of fax back subjects.
In USA only: 1-800-521-2846
Internet Addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com (In USA Only) For Brother Accessories & Supplies: http://www.brothermall.com
Brother numbers (for Europe and other countries)
By registering your Brother product, you will be recorded as the original owner of the product. Your registration with Brother: may serve as a confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covered by insurance; and, will help us to notify you of enhancements to your product and special offers. Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at
The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
Visit http://www.brother.com for contact information on your local Brother office.

Service center locations

For service centres in Europe, contact your local Brother Office. Address and telephone contact information for European offices can be found at http://www.brother.com and select your country.

DEC TCP/IP Servers for VMS(UCX)
You need to run the sys$system:ucx:$lprsetup command, specify a printer name, and then enter the print server IP address as the remote system name. Specify one of the print server services (see beginning of this section for options) as the remote system printer name (accept the defaults for other questions).

TGV's Multinet

TGV's Multinet requires you to run the MULTINET CONFIGURE /PRINTERS command, then use the ADD command to add a printer, specifying the print server IP address, a protocol type of LPD, and one of the service options described at the beginning of this section as the remote print queue.

Wollongong's PATHWAY

First make sure that you have the Access option with lpd enabled. Then enter the print server name and IP address in the TWG$TCP:[NETDIST.ETC]HOSTS file, run the LPGEN program, and execute the command: add queue/rmachine=prnservername/rprinter=prnserverservice, where queue is the name of the queue, prnservername is the print server name from the hosts file, and prnserverservice is the print server service name.

IBM/AS4000

To use a Brother print server with an IBM AS/400 running IBMs TCP/IP gateways services for OS/400 (the OS/400 system must be v3.1 or later) Use the CFGTCP command at your OS/400 prompt to add the print servers TCP/IP address to the AS/400 host table. Use the following one-line OS/400 command to create the LPD queue:
CRTOUTQ OUTQ(<queuename> RMSTSYS (*INTNETADR) RMTPRTO(<service>) AUTOSTRWTR(1) CNNTYPE(*IP) DESTTYPE (*OTHER) MFRTYPMDL (<driver>) INTNETADR(<ipaddress>) TEXT (<description>)
where <queuename> is the new AS/400 print queue name, <service> is the print server service name, BINARY_P1 or TEXT_P1, <driver> is the OS/400 printer driver name (*HP4 is recommended if in doubt), and <ipaddress> is the IP address of the print server.Note that the IP address and description must be enclosed in single quotes.

Other Systems

Other systems use similar programs to set up Print servers. These programs will generally ask for the following information: Requested information: remote printer remote host computer name You should use: Binary or Text service name Any name (must match the name in the printcap file, if any) or in some cases, you may enter the print server IP address here IP address of print server.

IPP Printing from Windows 2000 Clients
If you wish to print using the IPP protocol, follow these steps: 1. From the Printers Folder select "Add Printer", the "Add Printer Wizard" will now stat. Click on "Next" 2. Select "Network Printer" 3. Click the "Connect to a printer on the Internet or on your intranet" option 4. You must now enter a URL name, a typical example of a URL name for a printer that supports the IPP protocol is: http://ip_address:631/ipp (where ip_address is the IP address, NetBIOS name or DNS name of the print server). 5. Click the "Next" button 6. Windows 2000 will now connect to the device that you specified and determine the model number of the printer, if the appropriate driver is installed on the PC, it will be used, if the appropriate driver is not available you will be asked to insert the driver diskette that was supplied with the printer. 7. Follow the Wizard through to the end of the installation. 8. Click the "Finish" button to complete the Wizard.
IPP printing from Windows 95/98/Me Clients
It is also possible to send a IPP print jobs from a Windows 95/98/Me client PC providing the PC has the ability to connect to and access Windows 2000 resources. Visit the Microsoft web site (www.microsoft.com) and download the Windows Internet Print Services support software for Windows systems. Once installed, this software will allow you to connect to a Windows 2000 system that is also running IIS and send print jobs using the IPP protocol. By using Microsofts IPP software you can also send jobs to other printers that do not support the IPP protocol.
Windows 2000 Printing (Printer Driver already installed)
If you have already installed the printer driver and wish to configure it for network printing, follow these steps: 1. 2. 3. 4. Select the printer driver you wish to configure Select File and then chose Properties Click the Ports tab of the driver and click Add Port Select the port that you wish to use, typically this would be Standard TCP/IP Port, then click the New Port button. 5. The standard TCP/IP Port Wizard will start. Follow steps 6-10 of the Standard TCP/IP Port Printing section.

Windows NT4.0/2000

2. Select Add Printer to begin the printer installation. 3. Click Next when you get the add Printer Wizard window. 4. Select My Computer when you are asked how the printer is connected to your computer, and then push Next. 5. Select the Brother NetBIOS Port (Port name you assigned in step 6 of the Installing the Brother Peer-to-Peer Print (NetBIOS) section ) and press Next. 6. Select the correct driver. Click Next when you are done. 7. If you have selected a printer driver that is already used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and press Next. 8. Enter any desired name for the Brother printer and press Next. For example, you could call the printer "Networked Brother Printer". 9. Select not Shared or Shared and Share Name and press Next. 10. Windows will now ask you if you wish to print out a test page, select Yes and then select Finish. You are now ready to print. If necessary, you can share the printer on your PC so that all print jobs are routed through your computer.
Adding a Second NetBIOS Print Port
1. You do not need to re-run the installation program to add a new NetBIOS port. Instead, press the Start button, select Settings, and open the Printers windows. Click on the icon of the printer that you wish to configure, select File from the Menu bar, and then choose Properties.
2. Click on the Details tab and push the Add Port button. In the Add Port dialog, select the Other radio button and then highlight "Brother NetBIOS port". Click OK and enter the port name. The default port name is BNT1. If you have already used this name, you will get an error message if you try to use it again, in which case use BNT2, etc Once you have specified the Port name, click the OK button. You will then see the Port Properties Dialog. Enter the print server and port name of the printer that you wish to print to and click OK. You should now see the port that you have just created in the "Print to the following port" setting of the printer driver.

2. Click on the Port/s tab and push the Add Port button. In the Add Port dialog, highlight "Brother NetBIOS port". Click New Port and enter the port name. The default port name is BNT1. If you have already used this name, you will get an error message if you try to use it again, in which case use BNT2, etc Once you have specified the Port name, click the OK button. You will then see the Port Properties Dialog. Enter the print server and port name of the printer that you wish to print to and click OK. You should now see the port that you have just created in the "Print to the following port" setting of the printer driver.
LAN Server/OS/2 Warp Server Configuration
As Brother print servers support the SMB protocol over TCP/IP via a NetBIOS interface, you can easily configure your printer to work with an IBM LAN Server and OS/2 Warp Server networks that have IBM TCP/IP V2.0 or later installed on the fileserver. Use the following procedure to configure the LAN Server, OS/2 Warp Server or OS/2 Warp connect workstation.

Server Configuration:

1. 2. 3. 4. 5. 6. 7. Open the Templates folder on the OS/2 desktop. Using the right mouse button, drag the Printer template onto the desktop. Type in any desired name for the printer from the Create a Printer window. Choose an unused port (for example, LPT3) to connect to the printer. Choose the appropriate printer driver from the list. Click Create and then OK. If desired, indicate whether you want to share the printer.
Workstation Configuration:
On each workstation that you wish to print from, execute the following step: Go to the DOS or OS/2 command prompt and enter the command:
NET USE LPTx: \\NodeName\ServiceName
Where "x" is the LPT port number (1 through 9), NodeName is the NetBIOS Name of the print server (usually BRN_xxxxxx by default, where "xxxxxx" is the last six digits of Ethernet address) and ServiceName is the service name of the Print Server (BINARY_P1 by default). For example:
NET USE LPT2: \\BRN_310107\BINARY_P1
NET USE LPT2: \\BR0_234523\BINARY_P1
You can find the NetBIOS name and MAC address by printing out the printer configuration page. Refer to the Quick Setup Guide for information on how to print the configuration page on your print server.
1. Visit http://solutions.brother.com/ for more information on network printing. 2. Refer chapter 10 of this user guide to learn how to configure the IP address of the printer.
CHAPTER 5 BIP INTERNET PRINTING INSTALLATION

CHAPTER FIVE

How to Configure Internet Printing for Windows 95/98/Me NT 4.0/Windows 2000
Internet Printing Installation
Brother's Brother Internet Print (BIP ) software, for Windows 95/98/Me/NT4.0, allows a PC user at one location, to send a print job to a Brother Printer at a remote location via the Internet. For example, a user on a PC in New York could print a document directly from his Microsoft Excel application program to a printer in Paris. Windows 2000 users can also use this BIP software, but are recommended to use the IPP protocol support that is part of the Windows 2000 operating systems. Skip to the Windows 2000 IPP Printing section of this document. Quick Tips: 1. The default IP address of Brother print servers is 192.0.0.192. To change it, use the print front panel (if applicable), the BRAdmin application, or let your DHCP server allocate an IP address to the printer. 2. Refer to chapter 10 of this user guide to learn how to configure the IP address on your printer. 3. The default password for Brother print servers is "access". 4. Windows 2000 users can print using TCP/IP using the standard Network Printing software and IPP protocol software built into any Windows 2000 installation. 5. Windows 95/98/Me users can send print jobs using the IPP protocol via Windows2000 computer providing that the Microsoft Internet Print Services software is installed on the client PC, IIS is installed and running on the server and that the client PC is using version 4 or later of Microsoft Internet Explorer.

General Information

In order to use a Brother print server on a NetWare network, one or more file servers must be configured with a print queue that the print server can service. Users send their print requests to the file server's print queue, and the jobs are then spooled (either directly, or in the case of remote printer mode, via an intermediate print server) to the appropriate Brother print server. The system administrator can create Bindery (NetWare 3), NDS (NetWare 3 and NetWare 4) based queues in a single environment without having to switch between applications by using the BRAdmin application. NetWare 5 users wishing to configure an NDPS printer must use the NWADMIN application supplied with NetWare 5. Please note that it is possible to create IPX BINDERY or NDS based queues on a NetWare 5 system using the BRAdmin application. You must install the Novell NetWare Client 32 if you wish to create queue information on your NetWare servers using the BRAdmin application. If you can't use the BRAdmin application in your environment, you can create the queue using the traditional NetWare PCONSOLE utility or NWADMIN utilities, but you will then also need to use the Brother BRCONFIG utility, TELNET or a WWW browser to configure the print server as described later in this chapter. Brother print servers can service up to 16 file servers and 32 queues.
Creating a NDPS Printer Using NWADMIN for NetWare5
With NetWare 5, Novell has released a new preferred printing system called Novell Distributed Print Services (NDPS). Before the Print Server can be configured, NDPS must be installed on the NetWare 5 server and an NDPS Manager configured on the server. For further information regarding NDPS printers and printing please refer to the Other Sources of Information section at the end of this chapter.

NDPS Manager

This creates a NDPS manager that interacts with services running at the server and manages an unlimited number of printer agents. You have to create an NDPS manager within an NDS tree before creating serverbased printer agents. If the NDPS manager controls a printer attached directly to the server, you must load the manager on the server that the printer is attached to. 1. In NetWare administrator, navigate to the area you want the NDPS manager to reside. Select Object | Create | NDPS Manager and click OK. 2. Enter an NDPS manager name 3. Browse to a server (which has NDPS installed but no NDPS manager installed) where you want to install the NDPS manager and then to the volume you want the NDPS manager database assigned to. Click create.

Configuring DLC on Windows NT/2000
To use DLC on Windows NT, you must first install the DLC protocol. 1. Log into Windows NT with administrative privileges. Go to the NT Control Panel and double click on the Network icon. Windows 2000 users select the properties of the Local Area Connection. 2. On Windows NT 3.5x systems, select Add Software. On Windows NT 4.0 systems, click on the Protocol tab, and click Add. Windows 2000 users click the Install button from the General Tab. 3. Select DLC Protocol and then OK or Add if using Windows 2000. You may be asked for the location of the files, for Intel based computers, the necessary files are stored in the i386 directory of the Windows NT CDROM. If you have a non-Intel platform, specify the correct directory on your Windows NT CD-ROM. Click Continue (for 3.5x systems) or Close (for 4.0 systems). 4. Reboot your system to make the change take effect. Windows 2000 should not require a re-boot.
Windows 2000 Printer Setup
1. Log into Windows 2000 with administrative privileges. From the Start menu, select Settings and then Printers. 2. Select Add Printer (If you have already installed a Brother printer driver, double click the printer driver that you wish to configure and then select Printers/Properties, select the Ports tab, Click on Add Port and continue from Step 6 (ignoring steps 11-14) about installing the correct driver). 3. Click Next. 4. Select Local Printer and make sure that Automatically detect and install my Plug and Play printer is not checked. 5. Click Next 6. Select the Create a new port: option and highlight Hewlett-Packard Network Port 7. Click Next 8. A list of available print server MAC addresses (Ethernet addresses) appears in the larger box under Card Address. Select the address of the desired print server (you can see the Ethernet address on the printer configuration page) You can find the node name and MAC address by printing out the printer configuration page. Refer to the Quick Setup Guide for information on how to print the configuration page on your print server. 9. The selected print server address will then appear in the smaller box under Card Address. 10. Type in any desired name for the port (the name must not be the name of an existing port or DOS device, such as LPT1) and click OK then on the Printer Ports screen, click Next. 11. Select the correct driver click Next. 12. Give a name to the printer and specify if you wish to be able to print from DOS application. Then click Next 13. Specify the share name (if you are going to share the printer). 14. Enter the Location and Comment information and click Next until you see the Completing the Add Printer Wizard screen. 15. Click Finish

BRN_00:80:77:31:01:07 192.189.207.3
BRN_310107:ht=ethernet:ha=008077310107:\ ip=192.189.207.3:
Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included a download filename in the configuration file; if this is the case, simply create a null file on the host and specify the name of this file and its path in the configuration file. As with rarp, the print server will load its IP address from the BOOTP server when the printer is powered on.
Configuring the IP Address with DEC NCP or BRCONFIG
Users of DEC and Novell networks have additional alternatives for configuring the IP address of Brother print servers by using the remote console facility. On VMS systems, you will need to have DECNET running in order to use the remote console. The procedure of DEC Network is as follows: Connect to the remote console, if you are using the remote console with VMS or LTRIX, you will need to know the circuit ID *QNA-0 for Q-BUS systems, SVA-0 for DEC workstations, UNA-0 for UNIBUS systems, BNA-0 for BI systems, and MNA-0 for XMI systems; you can get the circuit ID by executing the VMS NCP command SHOW KNOWN CIRCUITS) and the Ethernet address of the print server (which you can get either from the label on the print server or via the printer configuration page). To do this on a printer that has an LCD panel: take the printer off-line by pressing the SEL button, press and hold down the SHIFT button then press the UP arrow button until PRINT CONFIG is displayed, press the SET button. The printer will then print out a configuration sheet, the sheet labeled "Print Configuration" contains all Print Server configuration information. Put the printer back on-line again by pressing the SEL button. For internal Print Servers that are connected to a Brother printer which do not have an LCD panel, refer to your printer user guide for instructions on how to print out a configuration page. Brother's external interfaces, which connect to the parallel interface, have a black button recessed into the rear of the unit. Press this button to print out a configuration sheet. On VMS systems, the connection is made as shown in the following example:
$ MCR NCP NCP>CONNECT VIA QNA-0 PHY ADD 00-80-77-31-01-07
On ULTRIX systems, you would execute commands similar to the following example:
# addnode BR -c qna-0 -h 00-80-77-31-01-07 # ccr BR
On a NetWare networks, you can use the BRCONFIG utility which are included with every print server. If you are using the remote console, you will get the message Console connected (VMS) or Connection established (BRCONFIG) or Remote console reserved (ULTRIX). Press RETURN and enter the default password "access" in response to the "#" prompt (it will not echo). You will be prompted for a user name. Enter anything in response to this prompt. You will then get the Local> prompt. Type SET IP ADDRESS ipaddress, where ipaddress is the desired IP address you wish to assign to the print server (check with your network manager for the IP address to use). For example:

Local> SET IP ADDRESS 192.189.207.3
You will now need to set the subnet mask by typing SET IP SUBNET subnet mask, where subnet mask is the desired subnet mask you wish to assign to the print server (check with your network manager for the subnet mask to use). For example:
Local> SET IP SUBNET 255.255.255.0
If you do not have any subnets, use one of the following default subnet masks: 255.255.255.0 255.255.0.0 255.0.0.0 for class C networks for class B networks for class A networks
The leftmost group of digits in your IP address can identify the type of network you have. The value of this group ranges from 192 through 255 for Class C networks (e.g., 192.189.207.3), 128 through 191 for Class B networks (e.g.,128.10.1.30), and 1 through 127 for Class A networks (e.g., 13.27.7.1). If you have a gateway (router), enter its address with the command SET IP ROUTER routeraddress, where routeraddress is the desired IP address of the gateway you wish to assign to the print server. For example:
Local> SET IP ROUTER 192.189.207.1
To verify that you have entered the IP information correctly, type SHOW IP. Type EXIT or CTR-D (i.e., hold down the control key and type "D") to end the remote console session.
Changing the IP Address settings with the TELNET Console
You can also use the TELNET command to change the IP address. Using TELNET is effective way, when you change the IP address. But a valid IP address must already be programmed into the print server. If you are using the TELNET, you will be expected to enter the password of the print server. Press RETURN and enter the default password of "access" in response to the "#" prompt (it will not echo). You will be prompted for a user name. Enter anything in response to this prompt. You will then get the Local> prompt. Type SET IP ADDRESS ipaddress, where ipaddress is the desired IP address you wish to assign to the print server (check with your network manager for the IP address to use). For example:

Visit http://solutions.brother.com/ for more information on network printing.
CHAPTER 11 TROUBLESHOOTING

CHAPTER ELEVEN

Troubleshooting
This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print Server, it is divided into the following sections: 1. Installation Problems 2. Intermittent Problems 3. Protocol-Specific Troubleshooting

Installation problems

If you cannot print over the network, check the following: 1. Make sure that the printer is powered on, is on-line and ready to print. Verify that the printer and the configuration are good by printing the configuration page. Refer to the Quick Setup Guide for information on how to print the configuration page on your print server. If the test fails, check: a. If the Alarm LED on the printer front panel is ON or blinking and all of the LEDs on the back panel - near the UTP (Ethernet) connector - are OFF, or the Orange (F) LED is blinking, then the network firmware settings may be corrupted. (NC-2000 series print server users, please consult the troubleshooting section of the NC-2000 series user guide). In this event, try to restore the factory default settings of the print server by pressing the TEST switch on the back panel of the printer for longer than 5 seconds. Once you have done that, switch the printer off and then on again, and try to print out the configuration page.
2. If the configuration page prints but you cannot print documents, try the following If none of the following steps are successful, there is almost certainly a hardware or network problem!
If you are using TCP/IP: Try pinging the print server from the host operating system command prompt with the command:

ping ipaddress

Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server load its IP address (after setting the IP address). If a successful response is received, then proceed to the UNIX, TCP/IP Windows NT/LAN Server, Windows98/95/Me Peer to Peer (LPR), Internet Printing or Web Browser troubleshooting section. Otherwise, proceed to step 3, and then go to TCP/IP Trouble shooting section. b. If you are using Novell system: Verify that the print server can be seen on the network. To do this, login as the SUPERVISOR (not as someone with supervisor privileges) or ADMIN (for Netware 4 or later servers), go into PCONSOLE or NWADMIN, select PRINT SERVER INFORMATION, and select the name of the print server (make sure that you have entered the print server name). If you can see Print Server Status and Control in the menu, then the Brother print server is visible to the network, proceed to the Novel NetWare Installation Troubleshooting Section. Otherwise, go to step 3. If you are running AppleTalk for Macintosh: Make sure that you can see the print server name under the LaserWriter 8 icon in the Chooser. If it is visible, then the connection is good, so proceed to the AppleTalk for Macintosh Section. Otherwise, go to step 3.

FTP not an active protocol The FTP protocol is only activated on Brother printers that have at least 8Megabytes of printer memory. Printers that are supplied with less than 8Mbytes will automatically disable FTP protocol. If you printer does not have at least 8Mbytes of memory, upgrade the memory using a SIMM or DIMM (whichever is appropriate) the FTP protocol will then be automatically activated. Want to use a different Port number other than 631 If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows 2000 system.

http://ip_address/ipp

Get More Info option in Windows 2000 not working If you are using a URL of:
http://ip_address:631 or http://ip_address:631/ipp, the Get More Info option in Windows 2000 will not function. If you wish to use the Get More Info option use the following URL: http://ip_address
This will then force Windows 2000 to use Port 80 to communicate with the Brother print server. Windows 95/98/Me clients not able to get the driver from a Windows 2000 system. You must be using version 4.0 or later of Internet Explorer and the Microsoft Internet Print Services software must be installed on your client computers.
Novell NetWare Troubleshooting
If you cannot print from NetWare and you have checked the hardware and network as described in the previous steps, first verify that the Brother print server is attached to the server queue by going to PCONSOLE, selecting PRINT QUEUE INFORMATION, and then CURRENTLY ATTACHED SERVERS. If the print server does not appear in the list of attached servers, then check the following: It is always a good idea to try followings in order to eliminate the possibility of setup errors Turning off the printer and then on again to force to rescan the Netware queue. Deleting and recreating the print server and creating a new print queue in order to eliminate the possibility of setup errors. 1. If you changed the login password, you must change the password in both the Brother print server (using the SET NETWARE PASSWORD command if you are using the BRConfig software) or by using a web browser or the BRAdmin application and in the file server (using the PCONSOLE Print Server Information Change Password command). 2. If you created the print queue using PCONSOLE and instead of BRAdmin, make sure that you have enabled at least one NetWare file server using the SET NETWARE SERVER servername ENABLED command. 3. Have you exceeded your NetWare user limit? 4. Make sure that the print server name you used in PCONSOLE exactly matches the name that is configured in the print server, and make sure it is defined as a Queue Server for the print queue. 5. If you are running both 802.3 and Ethernet II frames on different file servers on your network, there is a possibility that the print server may not make a connection to the desired file server. Try forcing the frame type to the desired one using the SET NETWARE FRAME command from the print server remote console or using BRAdmin. 6. If you are using DOS CAPTURE statement and losing portions of your print job, try setting the TIMEOUT parameter in your CAPTURE statement to a higher value (at least 50 seconds for Windows).

where "xxxxxx" is the last six digits of the Ethernet address (for example, BRN_310107_P1). For more information on services and how to define them, refer to the chapter: commands.pdf on the CD-ROM that was supplied with your Brother product.
Appendix C Reloading the Print Server Firmware
The firmware on the print server is stored in flash memory. This means that you can upgrade the firmware by downloading the appropriate update file. To get the latest firmware update, access the Brother Solutions web site at http://solutions.brother.com/ Some software versions that we provide will automatically factory reset your print server parameters. We try to avoid doing this, however, if we add a significant new feature to our print server, it can result in the print server being factory reset. Because of this, we STRONGLY recommend that you make a note of the current print server configuration before you upgrade. To do this, Print out a configuration page (refer to your Quick Setup Guide for information on how to print a configuration page). There are three methods of upgrading the firmware in your Brother print server: 1. Use the BRAdmin application (Recommended) 2. Use the FTP protocol (Recommended if running on Macintosh or Unix network) 3. Use another system (such as a Novell or Unix system to send the new firmware file to the print server).
Reloading firmware using BRAdmin
The BRAdmin application can be used to easily re-program your Brother print server. 1. Start BRAdmin. 2. Highlight the appropriate print server. Then press select the Control menu and choose Load Firmware. You can select more than one print server by pressing CTRL+<select> or SHIFT+<select> on each additional print server. There are three possible ways of sending the new software version to the print server. For whichever method you select, you must enter a password for the print server. The default password for the print server is "access". 3. TFTP PUT from this host Use this method if you have TCP/IP already installed on your PC. BRAdmin will use the TFTP protocol to send the new firmware data to the print server. 4. TFTP GET from a server If you have a TFTP server installed in your network (many Unix systems provide TFTP support), you may wish to use this option. The new firmware file must be located in the TFTP BOOT directory on your TFTP server. In this case, your PC makes the print server read the firmware data from the assigned TFTP server. If you do not provide the correct file name, then the upgrade will fail. You must also ensure that the firmware file is set so that the print server can read the file. On Unix systems you can use the chmod command to specify file attributes. For example, chmod filename 666 allows the filename to be accessed by anyone. Also make sure that the TFTP service is running on your Unix server. 5. Netware GET from a server You must have a Netware server on your network (running IPX/SPX) and you must store the new firmware file in the SYS/Login directory of the server. In this case, your PC makes the print server read the firmware data from the assigned Netware server, the print server attaches to the Netware server and reads the firmware itself.

Reloading using the FTP Protocol from a Web Browser
Please visit the Brother Solutions Web site at http://solutions.brother.com for more information on upgrading the print server using a web browser.
AIX... 1-3 AIX 4.0.. 1-8 AppleTalk.. 7-1, 7-3, 11-3, 11-14 ARP...1-2, 10-1, 10-6 HP/UX... 1-3, 1-7 HTTP... 9-1, 10-2, A-1 Hyper Text Transfer Protocol..9-1
IBM LAN Server..2-1 IBM RS/6000 AIX..1-8 IBM/AS4000..1-11 IIS... 2-1, 3-1 Internet...5-1 Internet Printing...5-1 IPP.. 2-1, 2-4, 3-1, 5-1, 5-11 IPX/SPX...10-1 ISP...5-2
Berkeley UNIX... 1-1 BINARY_P1..1-1, 1-4, A-3 BIP... 5-1 BOOTP... 1-2, 10-8 BRAdmin... 10-3 Brother LPR port.. 3-4 Brother NetBIOS Port Monitor.. 4-2, 4-4 Brother Peer to Peer Print.. 3-4 Browser... 9-2 BR-Script PPD installer.. 7-2
JetAdmin...11-10 JetDirect...3-1
CFGTCP... 1-11 Chooser.. 7-1
LAN Server... 2-9, 4-8 LED...11-4 Linux... 1-1, 1-6 lpc... 1-5, 1-12 lpstat....1-5
DEC... 1-11 Desktop Printer.. 7-4 DHCP... 1-2, 3-1, 4-1, 10-1, 10-5 DLC... 8-1, 8-2 DLC/LLC... 11-15 DNS.... 9-2 DOMAIN... 4-2 DOS.... 4-1
Macintosh...7-1 mailboxname...5-6 Microsoft Internet Explorer...2-1 Microsoft Internet Print Services.. 2-1, 3-1 Microsoft TCP/IP printing..2-1 MIME...5-2
E-mail... 5-2 emailpassword... 5-6 EtherTalk.. 7-1, 7-3
NET USE...4-8 NetBIOS..2-6, 4-1, 4-8, 11-10 Netware GET..A-5 network neighborhood..4-1 Novell...11-3 Novell NetWare..11-13 NT 4.0...2-1
Firmware... A-4 flash memory.. A-4 FTP... 11-12 FTP...1-2, 1-10, A-4, A-7
OS/2....2-9 OS/2 Warp..4-8 OS/2 Warp Server.. 2-1, 2-9 OS/400...1-11
hosts.... 3-3 HP distributed print service... 1-7 HP JetDirect... 3-1
password... 1-1, 2-1, 3-1, 4-1, 5-1 Peer to Peer Printing.. 3-1 Peer-to-Peer... 11-10 ping... 11-3 POP3..5-2, 5-3, 5-6 PPD... 7-2 printcap.. 1-5 PRINTCAP... 1-1
sysadmsh...1-10 System 8.6.. 7-1, 7-4
TCP/IP... 1-1, 10-1 TELNET. 4-3, 5-6, 10-2, 10-11, A-1, A-2 TEXT_P1... 1-1, 1-4, A-3 TFTP GET...A-5 TFTP PUT..A-5 TGV's Multinet...1-11
RARP.. 10-7 Reloading firmware.. A-5 RFC 1001... 10-5 rlpstat... 1-5 router... 8-1

UNIX...1-1

Web browser..10-2 WebJetAdmin...A-1 Windows 2000.. 2-1, 3-1, 5-1, 8-1, 11-12 Windows 2000 Printing.. 2-3, 2-4 Windows 95/98/Me..3-1 Windows NT...8-1 Windows NT 3.51...2-1 Windows NT 3.5x...2-1 Windows NT 3.5x Printing..2-8 Windows NT 4 Printing..2-7 Windows NT 4.0 Printing. 2-5, 2-6 Wollongong's PATHWAY..1-11 WORKGROUP..4-2
sam... 1-7 SCO UNIX... 1-10 SCOADMIN.. 1-10 Server Message Block.. 4-1 service... 1-4 Simple Mail Transport Protocol.. 5-2 smaller networks.. 3-1 SMB... 4-1, 4-8 smit... 1-8 SMTP.. 5-2, 5-8 Sun Solaris 2.x... 1-9