Setting Up Your BT Business Hub Advanced Feature: Access Control
Your BT Business Hub includes Access Control, letting you restrict what content users on your network can access, and what times they can access the Internet. Status Lights
Power Off Blinking Green Blinking Orange Red DSL Off Blinking Green Solid Green Internet Off Solid Green State Hub not powered, check power cable and power socket. Hub is starting up, should stop blinking after a short time. Hub is updating its firmware, wait till Hub restarts. System error, restart the Hub. State No DSL cable connected/ Microfilter or phone line problem. Hub is attempting to connect to local telephone exchange Blinking becomes fast if connection fails for more than 3 minutes. Hub is connected to local telephone exchange.

Item code: 039435

Introduction
Use this guide to get your BT Business Hub set up and connected to your Teleworker service. If you have any problems with your installation, contact your Corporate Administrator for further assistance.
Setting up your Business Hub
1) Plug a microfilter in between the wall socket and each device that shares the telephone line. This applies not just to telephones but can also include fax machines, burglar alarms, and any digital satellite equipment. You should have received two boxed microfilters with your BT Business Hub.
Your Starter Pack contains:
State No broadband service connected. Broadband service connected. Attempting to connect to broadband service. Connection to broadband failed. Recheck username and password. State No device connected. Device connected. Device sending / receiving data.
Internet Access Control Use Internet Access Control to change the times that you wish to allow different users access to the Internet. You can specify what times and days for access by different types of activity, such as browsing and Instant Messaging. Content Screening Use Content Screening to limit the kind of content that users can browse. You can assign each user to one of two groups, each offering different content filters.

Blinking Green Solid Red

2) Plug the Power Adapter into the back of your BT Business Hub (socket marked Power), then plug the other end of the Adapter into the nearest mains power socket. 3) Plug one end of the grey broadband cable into the DSL socket on the back of the BT Business Hub and plug the other end into the microfilter (attached to your phone line in step 1). The microfilter socket is also marked DSL. 4) Ensure that the power is switched on and monitor the lights on the front of the BT Business Hub. Note: you can choose to place the Hub flat on a desk, or attach the stand so that it can stand on its side, taking up less desk space. 5) Wait till the power light stops flashing and turns green. The broadband status light will flash. Wait until it stops flashing before proceeding. If the broadband light doesnt stop flashing, read the troubleshooting section found at the end of this guide before continuing. See the troubleshooting section for more information about the status lights. 6) You can now connect your computer to the BT Business Hub. You connect using one of three methods. Ethernet, Wireless or USB, each of these connection types is addressed separately in the next section. 1
Ethernet, Wireless or USB Off Solid Green Flashing Green

Before you start:

Has your service been activated? Dont follow these instructions until you have received confirmation that your broadband service has been activated. Have you got your broadband username and password to hand? To complete the set up of your BT Business Hub you will need the broadband username and password. Have you uninstalled any previous hardware devices? If you already have a USB broadband modem installed on your computer it must be uninstalled before continuing. Where is the installation CD? The BT Business Hub does not require an installation CD, just follow the instructions in this guide. USB Support Although the BT Business Hub supports USB, you may need to download USB drivers in order for this type of connection to work. Download drivers at http://www.btteleworker.com/

Internet light flashes / turns red If the Internet light flashes then turns red, this indicates that your broadband service has been detected, but you are not able to connect to it. The most common reason for this is incorrect username or password information. You can retype these by clicking on Broadband Link and Advanced Settings.

Troubleshooting

You can find extensive online help on the BT Business Hub control screen by clicking Help on the grey menu.
Broadband light flashes: Check your microfilters - there should be a microfilter on each telephone extension on which a telephone device is used. Make sure that you dont use two microfilters on the same extension. If you are using a telephone extension cable, try connecting your BT Business Hub directly on the master telephone socket. Telephone extensions are a common cause of connection problems, it is advisable that you use the wireless networking rather than a telephone extension cable, if you are unable to place your computer close to your master telephone socket. 4
If you need further help in getting your BT Business Hub set up, contact your Corporate Administrator.
> Support > Technical Support > Broadband hardware setup guides
Connecting to your BT Business Hub
Connecting with Ethernet 1) Plug the yellow Ethernet cable into LOCAL ETHERNET port 1 (Any of the 4 available ports will work. 2) Plug the other end of the Ethernet cable into your computers Ethernet Port. The Ethernet status light on the front of your BT Business Hub will now light up. If the status light doesnt light up, check your cable is connected properly, check that your computers network adapter is working. 3) Proceed to the section called Configuring your BT Business Hub. Connecting with Wireless
(Requires that your computer be equipped with a wireless adapter)
Connecting with USB We recommend using USB only if absolutely necessary. You will need to download drivers before installing your BT Business Hub Download Drivers at http://www.btteleworker.com/
>Support >Technical Support >Broadband hardware setup guides
4) First you will need to enter a Key Code. This ensures that UK settings are automatically applied to your hardware. If the Key Code is not automatically populated, type in 528Y-27G4-A222-22BJ-B22V
Advanced Feature: Firewall
The BT Business Hub comes with a built-in firewall, to help protect your business from intrusion. The firewalls default setting will offer you excellent protection. You may need to alter the firewalls settings if you need to run Internet services from your network. Changing your firewall settings 1) Click on the Firewall button on the top bar of your BT Business Hub control screen. 2) Click on Firewall Settings on the grey menu bar.

1) Double-click on the downloaded driver file. Run the file and save the BT Business Hub drivers on your computer. 2) Plug the blue USB cable into the USB socket of your BT Business Hub. 3) Plug the other end of the USB cable into a USB socket on your computer. 4) A window will appear asking to Add New Hardware. Proceed with the on-screen instructions. When asked to locate the driver files, select the location where the driver files were downloaded. By default this is C:\TWUSB_TEMP 5) The USB drivers will now install. This may take a few minutes. Once complete, check that the power and USB light status lights are both green. Then proceed with the next section, Configuring your BT Business Hub. 5) Click Next and proceed to the next screen. Select the default Greenwich Mean Time. Click Next. 6) On the Set Up Connection Info screen, type in your broadband username and password.
1) Ensure that your computers wireless adapter card is installed and working properly. 2) Use your wireless adapters connection utility, or from My Network Places select Connect to a network.
3) On the Firewall Settings screen you can select from a list of applications and games that you wish Internet users to be able to access on your network. Just click on an application and click the Add button. Once you have selected all the applications you need, click Done.
Configuring your BT Business Hub
1) Open up a web browser. Ignore the message that comes up saying that Cannot connect to server. In the address line of your browser type in http://home. Press Enter on your keyboard. If this fails, instead use http://192.168.1.254. 2) The BT Business Hubs Setup screen will appear. 3) Click on Run System Setup Wizard. 3) Your BT Business Hub will show up as BTBusinessHub-000. Click on it, then click the Connect button. 4) A window will open, asking you to type in the network Security Key or passphrase for your BTBusinessHub-000. 5) You need to type in the security key that is written on the label on the bottom of the hub. Use the second number, not the serial number on the top of the label. When typed in, click Connect. 6) Proceed to the section called Configuring your BT Business Hub. 2 Your Broadband username will look like <username>@<business_unit_id>.BTHA or mxtwuk/username^companydomain.extension
Advanced Feature: Digital Phone
Your BT Business Hub includes a built-in telephone port that supports two separate phone lines. Use the line doubler to provide two telephone connections to your Hub. Click on Voice Network and follow the on-screen instructions for setting up each phone with single or multiple phone numbers. Note: calling Emergency Services (dialling 999) may not work using Digital Phone in the event that there is loss of power.

7) The BT Business Hub will now attempt to connect to your broadband service. If you encounter a problem, click BACK, check and retype your username and password. 8) Your BT Business Hub will now be connected to the Internet. You can confirm this by checking that the Internet status light is green. Congratulations, your broadband service is now ready to use. 3

The BT Business Hub

Introduction
The BT Business Hub allows you to create a network with your computers and peripheral devices. Here are just a few of the benefits of using the BT Business Hub to network your office. High-performance integrated modem. The BT Business Hubs technology is optimised to improve ADSL performance. It also minimises common interference found when other devices (such as dimmer switches or fluorescent lighting) are in contact with the ADSL line. High-performance router. The BT Business Hubs router provides the fastest data transfer speeds available between your network and the internet. The highperformance router distributes data seamlessly to all of the computers on your network, without a dramatic loss of performance or speed. Professional-grade firewall. The BT Business Hub firewall includes both standard NAT/PAT security and Stateful Packet Inspection to defend against Denial of Service Internet attacks. Flexible networking. The BT Business Hub includes a variety of networking technologies in one box: Ethernet, direct USB and wireless. Use any or all of the following technologies to create a network with your computers and peripherals. Firewall Monitor. The BT Business Hub Firewall Monitor enhanced service extends the professional-grade firewall capabilities of your BT Business Hub by continuously assessing threats to your network. Firewall Monitor allows you to: automatically download updates to your firewall software to help protect against new threats receive on-screen notification to alert you of network attacks review details about attacks blocked and the source of the attacks Internet Access Controls. The BT Business Hub Access Controls offers two features that help network administrators maintain control over what the PCs on the network can access on the internet, and how often: Content Screening and Internet Access Controls. Content Screening allows you to help protect your network from web sites with unsuitable content. You control what sites or types of sites can and cannot be accessed. Internet Access Control allows you to: decide when your devices can access the internet; and restrict internet access by day of week and time of day.
Networking Technology Overview
Ethernet. Ethernet is a local area network (LAN) technology that transmits information between computers at speeds of 10 or 100Mbps. The BT Business Hub has 4 Ethernet ports for directly connecting computers or devices. If your office is wired for Ethernet, you can use the Ethernet interface(s) on the hub to create a broadband network. USB. The BT Business Hubs USB 1.1 port allows you to directly connect a computer or other network-ready device. Wireless. The BT Business Hub includes an integrated wireless access point, which allows users to roam wirelessly throughout the home or office. BT Business Hub's wireless technology virtually eliminates wireless 'coldspots' in the home. In addition, the BT Business Hub employs a special triple antenna design. The third antenna is used only for transmitting packets, thus mitigating the power loss associated with switching the antenna use back and forth between transmit and receive. This results in greater access point sensitivity, as antenna placement can be better optimised with a dedicated set of receiveonly antennas.

Technical Specifications

Local Network Interfaces Ethernet 10/100 with Auto-crossover (1 or 4-port RJ-45) USB 1.1 slave,series-B port for PC and Mac connectivity Wireless 802.11g access point VoIP Functionality Two (2) derived voice lines via an embedded RJ-11 jack PSTN failover functionality on Phone Line 1 PSTN break out functionality (to make and receive calls from the PSTN line) on Phone Line 1 Software upgradable to support back-to-back SIP user agent (proxy function) Wireless Functionality 802.11g wireless access point, backwards compatible with 802.11b Multi-SSID: Provides two virtual wireless LANs, one for private data network traffic, and a second dedicated to optimising BT Fusion voice traffic. WEP 64,128; WPA, & WPA2 wireless security support MAC Address filtering for enhanced security on the private data network. Broadband Network Interfaces Integrated 2Wire ADSL modem ADSL 1, ADSL2, ADSL2 RE, ADSL2+(1 RJ-11) Software Tools and Diagnostics BT Welcome Pack materials include an extensive, step by step CD-based Windows and MacOS installation wizard Configuration Simple Web-based user interface for easy configuration and diagnostics Quick summary page with shortcuts to most commonly used features Network Protocol Support ATM UNI, UBR, VBRnrt, VBRrt, CBR Support up to 8 ATM PVCs in any configuration IPv4, IPv6 capable, TCP, UDP, ARP, ICMP DHCP client/server, DNS client/server, HTTP client and server Single IP and multi-IP support Multicast IGMP Proxy, IGMP Snooping PPPoE, PPPoA, PAP, CHAP, RFC 2684/1483 Ethernet Support up to 8 PPP links and up to 8 PVCs 802.1x broadband network authentication Diagnostics and Management Remote management and provisioning via SSL connection from BTs Remote Management Platform (RMS) (DSL Forum TR-069) Integrated gateway-based diagnostics automatically intervene during error conditions; intercept subscriber Web requests and provide self-guided resolutions ATM Ping, DNS Ping, ICMP Ping, Traceroute Web-based remote gateway technician view and remote management Multi-color indicator lights that monitor your connection and assist with troubleshooting Automatic, remote software upgrades via the secure TR069 remote management standard to ensure the latest features and services are available. Internet Security Integrated firewall includes stateful packet inspection (Layer 4) and local IP spoofing verification Supports stealth mode operation Unique signed security certificate manufactured into each gateway for TR-069 management authentication NAT/PAT Support Standard NAT/PAT between LAN and WAN Automated NAT Pass-Thru for LAN client-initiated VPN tunnels (IPSec, PPTP, L2TP), SIP, H.323, RTP Easy to configure NAT pass-through (pinholes) for common applications (games, servers, etc.) DMZplus for automatic WAN IP assignment to one local device Standard Hardware Features TR-068 compliant industrial design and LED indicators Horizontal desktop placement, or vertical standing via stand (included) Built-in wall mounting keyholes for subscriber mounting capability External power supply Physical Specifications product dimensions: 23cm x 19cm x 4cm; (.64Kg) giftbox dimensions: 20.5cm x 25.8cm x 10.9cm; (1.3Kg) Operating Environment Temperature: 0 to 40 C Humidity: 15% to 80%, non-condensing Altitude: 0' 8,000'MSL Minimum Requirements CD Setup Wizard supports Windows 98, 98SE,2000, ME, XP, Mac OSX (10.1)and higher. Installation requires a standard Web browser (i.e. Internet Explorer) All computers and devices to be connected to the gateway must have an Ethernet network interface card or available USB port (Windows 98, 2000, ME or XP; Mac OS 8.6 to 9.x, and 10.2 or higher)