BT Verve 450

User Guide

Welcome

to your BT Verve 450 Digital Cordless Telephone Answering Machine
Ultra slim handset. Answering machine with up to 15 minutes digital recording time and helpful voice prompts. 200 Name and number phonebook to store all your contact numbers for easy dialling. Store a directory entry then copy it or the entire phonebook to another BT Verve 450 handset. Send and receive text messages.1 Quick access to a range of BT Services including directory enquiries and call divert. Caller Display lets you see whos calling and your phone stores details of the last 20 callers in a Calls list.2 Register up to 5 handsets to the base without the need for additional wiring. Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors (in ideal conditions).
1 You must subscribe to your network providers Caller Display Service for text messaging to work and you must not withhold your telephone number. A quarterly fee may be payable. Some other network provider lines may not be compatible with this text messaging service. 2 You must subscribe to your network providers Caller Display or Call Waiting service for these features to work. A quarterly fee may be payable. Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Section

This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions in Getting Started, on the next few pages.
Need help? If you have any problems setting up or using your BT Verve 450 please call the Helpline on 2182* or email bt.helpdesk@vtecheurope.com Alternatively, you may find the answer in the Help section at the back of this guide. IMPORTANT Only use the telephone line cord supplied.
Got everything? BT Verve 450 handset BT Verve 450 base 1 x NiMH rechargeable battery (pre-installed) Mains power adaptor (item code 040367 for black product / item code 045028 for white product) Telephone line cord If you have purchased a BT Verve 450 multiple pack you will also have the following items for each handset: BT Verve 450 additional handset BT Verve 450 charger 1 x NiMH rechargeable battery (pre-installed) Small mains power adaptor for charger (item code 040368 for black product / item code 042169 for white product)
* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.

In this guide

Getting started Location. 7 Setting up. 7 Setting up for multiple packs. 9 Set date and time manually. 10 Getting to know your phone Handset buttons. 11 Handset display / display icons. 12 Base. 13 Navigating the menus. 14 Menu map. 15 Using the phone Switching the handset on or off. 16 Make an external call. 16 Preparatory dialling. 16 End a call. 16 Receive a call. 17 Call Waiting. 17 Earpiece / handsfree volume. 18 Secrecy (mute). 18 Handsfree. 18 Make a handsfree call. 18 Answer a call handsfree. 19 Switch to handsfree during a call. 19 Redial the last number called. 19 Redial a number from the redial list. 20 Save a number from the redial list to the directory. 20 Delete a redial number. 20 Delete all redial numbers. 21 Keypad lock. 21 Find handset (paging). 22 Message & Call inbox. 22 Directory Store a name and number. 23 View an entry. 24 View directory capacity. 24 Dial an entry. 24 Edit a name and number. 25 Copy an entry. 25 Copy all entries. 26 Delete an entry. 26 Delete entire directory. 27 Edit call group name. 27 Change call group ringtone. 28 Speed dial. 28 To copy a Directory entry to a Speed dial. 28 To delete a Speed dial. 29 To edit a Speed dial. 30 To dial using a Speed dial. 30

If you experience any problems, please call the Helpline on 2182* or email bt.helpdesk@vtecheurope.com
Sounds Handset ringer. 31 Handset beeps. 31 Settings Display contrast / Handset name. 33 Auto answer. 33 Handset reset. 34 Ringer. 34 Handset priority. 35 Dialling mode. 35 PBX / switchboard access code. 36 System PIN. 36 System reset. 37 Date / Time / Alarm Set date & time. 38 Set alarm call. 39 Stop alarm ring. 39 Calls lists Caller Display. 40 Calls list. 40 View call details. 40 Dial from the Calls list. 41 Copy a Calls list number to the directory. 41 Calls list settings. 42
New call alert. 42 Delete an entry. 43 Delete entire Calls list. 43 Voicemail. 43 BT Network services Pre-stored BT Services numbers. 44 BT (Directory Enquires). 44 BT Verve 450 Helpdesk. 44 Call Divert on/off/check. 45 Call Waiting on/off/check. 45 Answering machine Using the answering machine from the handset. 46 Switch the answering machine on / off. 46 Outgoing messages. 47 Record your own outgoing message. 47 Check or delete your outgoing message. 47 Answer settings. 48 Call screening. 49 Message playback. 50 Delete all old messages. 51 Using the answering machine at the base. 51 Switch on / off. 51 Message playback. 51 Remote access. 52
To enable / disable remote access. 52 If you forget to switch on your answering machine. 53 Operating your answering machine remotely. 53 Text messaging Subscribe to the text messaging service. 55 Cost of the fixed line service. 55 Send a text message. 56 Using the Outbox. 57 Receiving messages. 58 Read messages. 58 Edit or delete templates. 59 Service Centre numbers. 60 Add or change Service Centre numbers. 60 Select Send Service Centre. 61 Switch new message alert on or off. 62 Using additional handsets Registering an additional handset. 63 Select base. 64 De-register a handset. 64 Internal calls. 65 Call another handset. 65 Transfer a call. 65 3-way conference call. 66
Help. 67 General information Safety information. 74 Cleaning. 75 Environmental. 75 Product disposal instructions. 75 Guarantee. 76 Technical information. 77 R&TTE. 77 Declaration of Conformance. 77 Connecting to a switchboard. 77 Inserting a pause. 77 Recall. 77

Getting started

Location Place your BT Verve 450 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your BT Verve 450 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal. Setting up on the 1. Plug the mains power cable into the socket marked underside of the base and plug the other end into the mains power wall socket and switch the power on. You can place the cable behind the retaining clip to prevent the plug being accidentally pulled from the socket.
WARNING Do not place your BT Verve 450 in the bathroom or other humid areas. Handset range The BT Verve 450 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range. Signal strength The icon on your handset indicates when you are in range. If moving out of range of the base, the range indicator will flash. If you go out of range, any call you are on will be lost. Which power adaptor? If you have purchased a multiple pack, you should use the power adaptor with the smallest plug for the base. IMPORTANT The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power and telephone cables supplied with the product.
Battery low warning If the icon flashes in the handset display you will need to recharge the handset before you can use it again. You also hear a low battery warning beep once every 60 seconds. During charging, the icon will scroll in the display. Battery performance In ideal conditions, a fully charged battery should give up to 10 hours talk time or 100 hours standby time on a single charge. Note that new batteries do not reach full capacity until they have been in normal use for several days. To keep the battery in the best condition, leave the handset off the base for a few hours at a time. Running the battery right down at least once a week will help it last as long as possible. The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New batteries are available from the BT Verve 450 Helpline on 2182*. After charging your handset for the first time, subsequent charging time is about 68 hours a day. Batteries and handset may become warm during charging. This is normal.

Calls list displayed, press Option Details Delete Delete all Call number Store number Settings
BT menu Dir enquiries Helpdesk Divert on Divert off Check divert Call wait on Call wait off Chk call wait Empty Empty
Directory empty New entry Capacity
Redial list displayed, press Option Delete Delete all Call number Store number

Using the phone

When you make a call, the light on the base flashes. Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call. Out of range warning When the handset goes out of range of the base, the flashes. If you are on a call, the line will hang up. Move back within in range. The handset will automatically re-connect to the base.
Switch handset on or off To switch off 1. Press and hold.
2. Switch off? is displayed, press Yes to confirm. To switch on 1. Press and hold.
2. Switch off? is displayed, press No. Make an external call 1. Press.
2. When you hear the dial tone, dial the number. Preparatory dialling 1. Dial the number first. If you make a mistake press Clear to delete the last digit. 2. Press End a call 1. Press. to dial.
Auto answer As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press as well. Auto answer ON is the default setting. See page 33.
Receive a call When you receive a call, the phone rings. The display shows the callers number if available or the callers name if it matches an entry in the phonebook. If you do not have a Caller Display service, the screen shows External call. 1. Press Call Waiting Providing you have subscribed to your networks Call Waiting service and it is switched on, your BT Verve 450 will alert you to a second incoming call while you are already engaged on an external call. 1. You will hear the call waiting tone and the display will show the number of the caller, or the name if it matches an entry in your directory. 2. Press to answer the new call and your first caller is put on hold. 3. Press 4. Press to toggle between the two callers. to hang up the current call.
To switch your call waiting service on or off, see page 45.
Earpiece / handsfree volume During a call you can adjust the volume of the earpiece or loudspeaker. There are 5 levels. 1. Press or to increase or decrease the volume.

Secrecy (Mute)

During a call, you can talk to someone nearby without your caller hearing. 1. Press. The display shows Mute on and your caller cannot hear you. 2. Press again to return to your caller.

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker. Make a handsfree call

During a handsfree call, press to change the volume. or
1. Dial the number then press. is displayed. You hear your call over the handset loudspeaker. Press to switch the call between the earpiece and the loudspeaker.

2. Press

to end the call.
Answer a call handsfree When the phone rings: 1. Press. The call is transferred to the handset loudspeaker.
Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again.

Redial

Up to the last 15 telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the directory. Redial the last number called 1. Press 2. Press the last number you called is displayed. to dial.
Redial a number from the redial list 1. Press 2. Press 3. Press , the last number you called is displayed. or to dial. to scroll to the number you want.
Save a number from the redial list to the directory 1. Press you want. then scroll or to the number
2. Press Option and scroll

to Store number.

3. Press OK. Use the keypad to enter a name. 4. Scroll to Number. The number is displayed.
5. If required, scroll to Select Group then press or to select a group.
Press Clear to delete any unwanted digits and then enter new ones using the keypad. If the directory is full, the display shows Memory full and the number will not be saved. You will need to delete a number in the directory first, see page 26.
6. Press OK. The entry is saved. Press Back to return to the previous menu level. Delete a redial number 1. Press 2. Scroll. The last number dialled is displayed. or to the number you want.
3. Press Option. Delete is highlighted. Press OK.
4. Press Yes to confirm or No to cancel. 5. Press Back to return to the previous menu level. Delete all redial numbers 1. Press. The last number dialled is displayed. to Delete all and press OK.
3. Press Yes to confirm or No to cancel. 4. Press to exit and return to standby.
WARNING If the keypad is locked you will be able to dial the emergency numbers 999 and 112. When the keypad is locked you can still answer incoming calls and operate the handset as normal. When the call is ended, the keypad lock comes on again.

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying it around. To lock the keypad: 1. Press and hold is displayed. The handset beeps and Keypad locked
To unlock the keypad: 1. Press and hold. The handset beeps and Keypad unlocked is displayed for 2 seconds before returning to standby.
Paging calls cannot be answered by a handset.

Speed dial

You can allocate a name and number from the Directory to each of the Speed dial buttons 2 to 0. To copy a Directory entry to a Speed dial 1. Press. or to Speed dial and
to the Speed dial you want to store the
Directory entry in and press OK.
4. If a name and number is already allocated to the Speed dial you have chosen they will be displayed. To re-use this Speed dial see, To edit a Speed dial. 5. If the Speed dial is empty No number is displayed and then all the Directory entries. Scroll or to the entry you want to copy and press OK to save. 6. Press Back to return to the previous menu level. To delete a Speed dial 1. Press. or to Speed dial and
2. Press Option and scroll press OK. 3. Scroll or and press OK.
to the Speed dial you want to delete
4. The name and number is displayed, press Option and scroll to Delete. 5. Press OK to confirm, Deleted is displayed. 6. Press Back to return to the previous menu level.
To edit a Speed dial 1. Press. or to Speed dial and
2. Press Option and scroll press OK. 3. Scroll press OK. or
to the Speed dial you want to edit and
4. The name and number is displayed, press Option and Edit is displayed. 5. Press OK to confirm, and then scroll entry you want and press OK to save. or to the
6. This new name and number will replace the old name and number in the Speed dial. 7. Press Back to return to the previous menu level. To dial using a Speed dial 1. Press and hold the Speed dial button with the number you wish to dial. 2. The display shows Calling and the number being dialled.

Sounds

Handset ringer 1. Press Menu, scroll to Sound and press OK.
You can set different ringtones for external calls and internal calls. Choose from 10 polyphonic and 5 standard handset ringtones. The handset also has 5 ringer volume settings plus Off. If you switch the handset ringer off by pressing you can still hear a tone when you receive an incoming call by changing the Silent setting to Beep.
2. Ringer is highlighted. Press OK. 3. The current External melody is highlighted. Press or to select the ringtone you want for external calls. 4. Scroll to the Internal melody. Press select the ringtone you want for internal calls. to Ring volume. Press 5. Scroll volume level, or off. 6. Scroll or Off. to Silent. Press or or or to to set the to select Beep
7. Press OK to confirm. 8. Press Back to return to the previous menu level. Handset beeps 1. Press Menu, scroll 2. Scroll to Sound and press OK.
Your handset can give a beep to confirm a successful action, such as storing a new phonebook entry. It can give warning beeps when you are going out of range and when the battery is low.

to Base settings. Press OK. to System reset. Press OK.
4. Enter the system PIN (original setting = 0000) and press OK. 5. Press Yes to confirm or No to cancel. 6. If you select Yes the handset returns to standby. Or press Back to return to the previous menu level.

Date/Time/Alarm

Set date and time Providing you have subscribed to your networks Caller Display service, the date and time is set automatically when you receive your first call. 1. Press Menu, scroll 2. Scroll to Settings and press OK.
to Date/Time/Alarm. Press OK.
3. Date/Time is highlighted. Press OK. 4. Press or to select the Time format 24 hour or or to select

12 hour.

5. Scroll to Date format. Press mm/dd or dd/mm.
6. Scroll to Enter time and enter the time using the 24 hour format, e.g. 17.30 for 5.30pm. If 12 hour format is chosen, press to change am or pm. 7. Scroll to Enter date and enter the date.
8. Press OK to save. 9. Press Back to return to the previous menu level.
Set alarm call 1. Press Menu, scroll 2. Scroll 3. Scroll to Settings and press OK.
to Date/Time/Alarm. Press OK. to Alarm. Press OK.
4. Enter the alarm time, using the 24 hour format, e.g. 0730 for 7.30am. 5. Scroll to Alarm on/off. Press Daily, Once or Off. or or to select to select
6. Scroll to Ringtone and press the ringtone you want for the alarm. 7. Press OK to save.
8. Press Back to return to the previous menu level. Stop alarm ring When the alarm rings, the display shows (( Alarm )). The alarm rings for 60 seconds. 1. Press Stop to stop the alarm.

Calls lists

Caller Display
IMPORTANT To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable. For more information on BT Calling Features call BT free on 150. To ensure the caller's name is displayed, make sure you have stored the full telephone number, including the dialling code in the directory. When a new call is received in the Calls list the icon is displayed. If the number is unavailable, Unavailable is displayed. If the number has been withheld by the caller, Withheld is displayed. If the call is from the operator, Operator is displayed. If the call is from a payphone, Payphone is displayed. If the call is from a callback request, Callback is displayed. If you do not have a Caller Display service, an external call is displayed as External call. When there are no calls in the calls list, the display shows Empty then will offer the Settings option.
If you have subscribed to a Caller Display Service, you will be able to see your callers number on your handset display (provided it is not withheld) prior to answering the call. If your callers name is stored in the directory and a number match is found, you will see the callers name on the display instead. Calls list The Calls list holds up to 20 numbers. The date and time of the call is also stored if available. When the list is full, and a new call is received, the oldest entry will be deleted automatically. The Calls list can hold numbers up to 20 digits and names up to 16 characters. View call details 1. Press 2. Press the most recent entry is at the top of the list. or to scroll through the list.

4. Scroll

to Ans & Rec or Answer only and press OK.
5. Your message is then played back. If you want to delete it, press Delete during playback. Or press OK to save. Answer settings 1. Press Menu. Scroll 2. Scroll 3. Press to Answer machine. Press OK.
to Ans. settings and press OK. or to select the outgoing message type, or to select
Answer only or Ans & Rec.
4. Scroll to Answer delay. Press the setting.
5. Scroll to Recording time. Press or to select the maximum message length, 30, 60, 120 or 180 seconds. 6. Scroll to Call screening. Press select On or Off. 7. Press OK to save. 8. Press Back to return to the previous menu level. or to

Call screening

When the answering machine is on and takes a call, you can listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person. The call can be heard through the base speaker, or the handset as follows: 1. When your BT Verve 450 rings, wait for the answering machine to take the call. When the caller begins leaving a message, the display shows Screening? Press Yes to hear the caller. Press to stop screening without talking to the caller. 2. To interrupt and speak to the caller directly, press.
While screening, you can adjust the volume by pressing or.

Message playback

Each message is played back with the day and time of the call announced as well as the callers number (if available) and name if stored in the phonebook. If there are no messages the display shows No messages. New (unplayed) messages cannot be deleted.

1. Press Menu. Scroll

to Answer machine. Press OK.
2. Play messages is highlighted. Press OK. 3. The handset displays the number or name of the caller if available, and the date and time it was received. During playback you have the following options: to hear the message over the handset to play back loudspeaker. Press through the earpiece again. or to adjust the volume. once to repeat the message or twice to play the previous message. to play the next message.

Delete or Pause or

to delete the current message. Display shows Deleted. to pause playback. to cancel playback and return to standby.
At the end of playback the handset will return to standby. The messages are renumbered to take account of any deleted messages.
Delete all old messages 1. Press Menu. Scroll 2. Scroll to Answer machine. Press OK.
Answering machine messages that are not deleted are automatically saved. Memory full If the callers still talking when the memory becomes full the caller hears Thank you for calling and the machine will hang up. You must delete messages before your machine will be able to record new ones. To delete old (played) messages, see page 50 or opposite for instructions.

IMPORTANT You should change the security PIN from the original setting of 0000. It is advisable to make a note of your new PIN code and keep it somewhere safe. To change your answering machine PIN see Answer Settings, page 48.
If you enter the incorrect PIN code you will be allowed one further attempt, if it is still incorrect you will hear, Thank you for calling, and your BT Verve 450 will hang up. If no button is pressed for 8 seconds or more, your BT Verve 450 will hang up.
Delete current message Skip forward to next message Set answer mode this lets you select the outgoing message to Answer & Record or Answer Only Play outgoing message Set answering machine to On or Off Ends outgoing message recording

Text messaging

Welcome to the BT text messaging service on your BT Verve 450. Your BT Verve 450 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. The fixed line text service is provided under BTs terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms Subscribe to the text messaging service When you send your first text message from your BT Verve 450 you will automatically be registered for the service. On receipt of your first text through the service, the system will send you a welcome text message back. You may also register by sending the word Register to 00000 upon which you will receive a confirmation message. Cost of the fixed line service There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a text message (depends upon your call package).
IMPORTANT You must subscribe to your Network Providers Caller Display service so that you can use text messaging and you must not withhold your telephone number. A quarterly fee may be payable, please contact your network provider for more details. You may also send messages to landline phones that are NOT text compatible. Messages to noncompatible lines will be connected to voice text and delivered in spoken words to the telephone as a call. Please note that the conversion can translate common abbreviations and smileys etc, but to ensure maximum clarity of message delivery, abbreviations etc should be used sparingly. At any time, press Back to go back to the previous screen, or press to cancel and return to standby.

If the text is not sent, the display shows Message failed. It is stored in the Outbox. Writing tips Use the keypad to enter letters and numbers, eg to write today (2day): Press Press Press Press Press and/or four times to enter 2. once to enter d. once to enter a. three times to enter y. to enter a space and use for other characters.

Sending messages

Send a text message 1. Press Menu, Text is displayed. Press OK. 2. Write new text is highlighted. Press OK. 3. Use the keypad to enter your message. Press Option and scroll or to:
Press OK. Enter the phone number and press Send. Or press Option to select a number from the Phonebook, Redial list or Calls list. Scroll or to the option you want and press OK. Scroll to the entry or number you want and press OK. Press OK again to send.
Press Clear to delete incorrect characters. Press or to move the cursor to the point you want. Use or to move the cursor to the beginning or end of the text. Upper & lower case to change between upper Press (ABC), lower (abc) and sentence (Abc) case letters. Maximum number of characters in a text message is 160. The display shows a character countdown from 160 down to 0. In order to send and receive text messages you must not withhold your number. On most networks if you normally withhold your number the 1470 prefix presents your number for you.

Store Template

Press OK to save the message in the Outbox for sending later. Press OK. The template options are displayed. Press or to highlight the template you want then press OK to insert the template into your text.
4. When sending a message, the display shows Sending message then Message sent. 5. Press to cancel at any time and return to standby.
Templates There are five pre-set templates Please call I'll be there at Thank you I'll call you Happy Birthday! Receiving a call while writing a text If you are writing a text and you receive a call the text will be lost. Do you have two text phone bases connected to the same phone line? If you have two text phone base stations plugged into one line, you are likely to experience problems receiving text messages. Normally, only one SMS enabled base unit (DECT or cordless) can be plugged into any line. If you do want to use two base units and still receive written text you must delete receive service centre number from one of the base stations. To do this on your BT Verve 450, see page 60. This will allow you to send text via either base station but texts will only be received on the product with the active receive centre number. If the base unit with the active receive centre number is a DECT product then all handsets registered to will be able to receive text messages.

If the other handset does not answer, press Single to return to your original caller.
3-Way conference call You can hold a 3-way conference call between 2 internal callers and 1 external caller 1. During your call, press Int. Your external caller is put on hold. 2. If you have one other handset it will ring. If you have extra handsets press or to select the handset (1-5) you want, then press OK. 3. When the other handset answers you can announce the call. Press Conf to join all callers.
Phone does not work Have you installed the batteries correctly? See page 8. Check that the mains power is correctly connected. No dial tone Is the telephone cord of the base plugged into the phone socket? Check that the mains power is correctly connected. Only use the telephone cord supplied with the phone. Cannot dial out or receive calls Check that the mains power is correctly connected. The batteries may need recharging. Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again. You have a dial tone, but the phone will not dial out You may need to change the dial mode from tone to pulse, see page 35. If you are connected to a switchboard, check whether you need to dial an access code. Handset does not ring The ringer volume may be switched off, see page 31. Check that the mains power is correctly connected. Make sure the handset is registered to the base, see page 63.
No display The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries icon flashes Is the handset registered correctly to the base, see page 63. Check that the mains power is correctly connected. Check that the handset is within range of the base. The batteries are low, place the handset on the base/charger to recharge. icon not scrolling Try cleaning the charging contacts. Check that the mains power is correctly connected. You hear the busy tone when you press Make sure the handset is in range of the base. Another handset registered to your BT Verve 450 base may be on the line. Answering machine does not record any messages The memory may be full. Play and delete old messages, see page 50-51. Answering machine messages have the wrong date and time Have you set the date and time? See page 10.
Cannot access your messages from another phone Have you changed the remote access security PIN code? See page 52. Always keep a note of the new PIN code in a safe place. Has Remote access been disabled? To enable Remote access, see page 52. No Caller Display number/name displayed Have you subscribed to a Caller Display service from your network provider, see page 40. The caller may have withheld their number. An exact name/number match was not found in your directory. Check that you have stored the full STD dialling code. Cannot register a handset to a base You can register a total of 5 handsets to your BT Verve 450 base and you can register your BT Verve 450 handset to up to 4 bases. Check that you have not exceeded the limits. Check that you have entered the correct PIN number (default PIN 0000). Check that you are at least one metre away from other electrical equipment to avoid interference when registering. Base unit does not ring, but the lights are on Have you connected the telephone line correctly? Is the base ringer set to off? You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still experience problems.

Guarantee

Your BT Verve 450 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BTs or its agents discretion, the option to replace the BT Verve 450 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product. The conditions of this guarantee are: The guarantee shall only apply to defects that occur within the 12 month guarantee period. Proof of purchase is provided. The equipment is returned to BT or its agent as instructed. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. This guarantee does not affect your statutory rights. Within the 12 month guarantee period: Prior to returning your product, please read the Help section beginning on page 67 or contact the BT Verve 450 Helpline on 2182* or email bt.helpdesk@vtecheurope.com for assistance. In the unlikely event of a defect occurring, please follow the Helplines instructions for replacement or repair.
Outside of the 12 month guarantee period: If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BTs approved repair agent Helpdesk Solutions on 5029 or a local qualified repairer. Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit). Please obtain and keep proof of posting from the Post Office. For your records Date of purchase: Place of purchase: Serial number: For guarantee purposes proof of purchase is required so please keep your receipt. * Calls made from within the UK mainland network are free. Mobile and International call costs may vary.

Technical information

How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Verve 450 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4. Any additional handsets and chargers that you register have a REN of 0.
Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break recall. If in doubt please consult your service provider. Inserting a pause With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence. Press and hold to insert a pause (P) before entering the telephone number. You may also need to enter a pause when storing international numbers or charge card numbers. Recall You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Declaration of Conformance Hereby, VTech declares that this BT Verve 450 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. If you would like a copy of the Declaration of Conformance, please email bt.helpdesk@vtecheurope.com

Ofces worldwide

The services described in this publication are subject to availability and may be modied from time to time. Services and equipment are provided subject to British Telecommunications plcs respective standard conditions of contract. Nothing in this publication forms any part of any contract. British Telecommunications plc 2008. Registered Ofce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed and produced by The Art & Design Partnership Ltd. Printed in China BT Verve 450 (04/08) 2

THE BT DECT PORTFOLIO

BT Verve 450
Colour: Black Text messaging Type II Caller display 20 Number calls list 15 Number redial list Directory: 200 Name & number with copy between handsets
GAP compatible: Max. number of handsets: Max. number of bases Conference call: Call transfer: Internal calls: Music on hold: Indoor range* (Metres): Outdoor range* (Metres): Display type: Display - number of lines #: Backlit: Contrast control:
yes yes yes yes no inverse 4 yes yes
Handsfree: Headset socket: Auto answer: Secrecy: Handset naming: Keypad lock: Power on/off: Inductive coupler: Earpiece volume control: Handsfree volume control: Call timer: Clock: Alarm: Calendar: Appointments: Illuminated keypad: Keypad confirmation tone:
yes no yes yes yes yes yes no yes yes yes yes yes no no no yes yes yes yes yes no

Text message memory:

Call waiting indicator: PBX access code: Repeater compatible: Wall mount: Talktime (hours): Standby (hours): Battery type: Battery size: Battery capacity (mAh) Base PSU item code: Charger PSU item code: Recording machine Recording time (mins): Playback: Outgoing messages: Recordable outgoing messages: Answer delay: Time saver: Remote access: Message advice: Call screening:
no yes no no NiMH Custom 040368
Handset polyphonic ringtones: Handset standard ringtones: Handset ringer on/off: Handset ringer volume control: Visual ring indicator: Associated ring tone: Base ringtones: Base ringer on/off: Base ringer volume control:
yes yes yes yes 5 yes yes
Low battery indicator: Low battery alert: Out of range indicator: Out of range alert: Belt clip:
15 handset & base 2 yes yes yes yes
Handset settings PIN protected: yes
indicator & counter yes
Base settings PIN protected: Find key on base: SIM card: Caller groups: no yes

yes yes

Notes: * In ideal conditions # Including icons and soft keys, as appropriate
Technical support: Is available from the BT Helpdesk on Freephone 2182 or via the email link on the product page at www.bt.com/producthelp

Status: Launched

Weights and dimensions Base (gms): Handset (gms): Charger (gms): 43

x 8.1 x 1.5 x 5.1

Item code 1 Pack: Pack: Pack: Pack: 035749 Additional handset not available CSS code 1 Pack: BPack: BPack not available 4 Pack not available Additional handset not available Barcode 1 Pack: Pack: Pack: Pack: 5016351612033 Additional handset not available Overpack barcode 1 Pack: Pack: Pack: Pack: 05016351817681 Additional handset not available
11 x 15 Base (cm): Handset (cm): 14.7 x 4.8 Charger (cm): 6.8 x 7.2
Giftbox - dimensions/complete/empty 1 Pack: 15.5 x 12 x 14.5 (cms) / 680 (gms) / 115 (gms) 2 Pack: 18.5 x 12.7 x 16.8 (cms) / 1037 (gms) / 127 (gms ) Pack: 17.5 x 11.5 x 17.5 (cms) / 1295 (gms) / 150 (gms 3 ) Pack: 23 x 15.5 x 20.1 (cms) / 1645 (gms) / 168 (gms) 4 Additional handset not available Overpack - dimensions/complete 1 Pack: 37.5 x 32.5 x 16.5 (cms) / 4430 (gms) 2 Pack: 36.5 x 27 x 18.5 (cms) / 4600 (gms) 3 Pack: 38.9 x 34 x 20.1 (cms) / 2990 (gms) 4 Pack: 42 x 38 x 22.1 (cms) / 3740 (gms) Additional handset not available No. of giftboxes per overpack 1 Pack: Pack: Pack: Pack: 2 Additional handset not available Pallet Ti's x Hi's 1 Pack: 9 x Pack: 10 x Pack: 14 x Pack: 0 x 0 Additional handset not available
Country of manufacture: China