IMPORTANT

Do not return this product to the store. Simply call our customer service department for any questions or concerns:

1-800-890-4076

(8:30am - 5:30pm E.S.T.) DATED PROOF OF PURCHASE REQUIRED FOR WARRANTY SERVICE.

IMPORTANTE

No devuelva este producto a la tienda. Slo hay que llamar nuestro departamento de servicio al cliente en caso de tener preguntas o inquietudes:
(8:30am - 5:30 p.m. E.S.T.E.) SE REQUIERE PRUEBA DE COMPRA CON FECHA PARA SERVICIO BAJO GARANTA.
ELECTRIC HEATER CALENTADOR ELCTRICO
Due to constant improvements to our products, images may differ slightly from actual product. Debido a la mejora continua de nuestros productos, las imgenes pueden variar ligeramente del producto real.

TABLE OF CONTENTS

SECTION 1: QUICK REFERENCE GUIDE 1.1 1.2 Special Characteristics.....3 Unpacking and Installing Your Electric Fireplace...3
SECTION 2: WARNINGS & PRECAUTIONS 2.1 2.2 2.3 Important Safety Instructions....4-5 Specifications.....6 Testing the Unit.....6
SECTION 3: UNDERSTANDING YOUR ELECTRICAL FIREPLACE 3.1 Parts list.....7
SECTION 4: OPERATING INSTRUCTIONS 4.1 4.2 Grounding Instructions.....8 Control Panel Operating Procedures...8-9
SECTION 5: MAINTENANCE 5.1 5.2 5.3 Cleaning Your Fireplace.....10 Cleaning the Front Window Panel....10 Replacing Flame Bulbs....11
SECTION 6: TROUBLESHOOTING.....12-14
CAUTION: BEFORE OPERATING THIS EQUIPMENT PLEASE READ THESE INSTRUCTIONS CAREFULLY.

Version 1

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
1. Before permanently setting up your fireplace, make sure to plug it into a convenient outlet and verify the circuit breakers operate correctly. 2. The electric fireplace may emit a slight, harmless odor when first used. This odor is normal and is caused by the initial heating of internal fireplace parts. This odor occurs only at the time of set-up. 3. If your electrical fireplace does not emit heat, consult the User Manual for further information.
CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN NO USER - SERVICEABLE PARTS INSIDE HIGH TEMPERATURE

SA 1965A

CAUTION:
HIGH TEMPERATURES! KEEP DRAPERIES, ELECTRICAL CORDS AND OTHER FURNISHINGS AT LEAST 3/0.9 M FROM THE FRONT AND AWAY FROM THE SIDE AND REAR OF THE HEATER.

WARNING:

1. RISK OF FIRE - KEEP COMBUSTIBLE MATERIAL AWAY FROM THE FRONT OF THE ELECTRICAL FIREPLACE. 2. SERVICING SHOULD BE DONE ONLY WHILE THE ELECTRICAL FIREPLACE IS DISCONNECTED FROM THE POWER SUPPLY.

SECTION 1

1.1 SPECIAL CHARACTERISTICS

QUICK REFERENCE GUIDE

A) The smoldering glow of the flames are similar those observed in a real fireplace. This heater is ideal for year round use even when the central heating has been turned off. B) This fireplace produces a hot air current.
1.2 UNPACKING AND INSTALLING YOUR ELECTRIC FIREPLACE
Open the packaging carefully and remove the fireplace. Remove and discard the plastic bag. BE RESPONSIBLE WHEN HANDLING THE PACKING MATERIALS. WARNING: KEEP PLASTIC WRAPPING AWAY FROM CHILDREN. Keep the original packaging for future transport and/or storage. Keep the front of the unit, through which the heat is radiated, at least 3/0.9 m away from furniture, curtains and other flammable objects/materials at all times.
Ensure there is a grounded socket nearby (back of the appliance).
A dedicated power circuit is recommended for the unit but not required. Additional electrical appliances on the same circuit may exceed the current (amperage) rating for that circuit. If after the installation of your unit, the circuit breaker trips or the fuse fails on a repeated basis, then a dedicated circuit will likely be required. Any new wiring must be done in compliance with local and national codes and other applicable regulations in order to reduce the risk of fire, electric shock or other injuries. It is strongly recommended that you hire a licensed electrician to complete any such work.

WARNINGS & PRECAUTIONS
2.1 IMPORTANT SAFETY INSTRUCTIONS

SECTION 2

This symbol alerts you to potential hazards that can kill or hurt you and/or others.

DANGER WARNING

You can be killed or seriously injured if you dont immediately follow these instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS
Warning: When using this product, basic precautions should always be taken, including the following: Your Cambridge Electric Fireplace is classified as a moveable heater. As with any electrical appliance and particularly with electric heaters, basic precautions must be followed in order to reduce the risk of fire, burns, electrical shocks and/or other serious injuries or death. 1. Read all the instructions in your Users Manual before using this unit. Warning: Any other use not recommended or described in your Users Manual may cause fire, burns, electric shock and other serious injuries or death. 2. The unit can become hot when in use. To avoid accidental burns, do not allow bare skin to come into contact with the hot surfaces of the unit. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended. 3. Keep combustible materials, such as: curtains, drapes, furniture, pillows, clothing, linens, bedding, paper, etc., at least 3/0.9 m from the front and away from side and rear of the heater. Do not use this unit in areas where gasoline, paint or other flammable liquids or their associated vapors may be present. 4. Do not use this unit for drying any wet objects, such as clothes, toys, etc. 5. Always unplug heater when not in use. 6. Do not use outdoors. 7. Do not operate the unit if it is damaged or has malfunctioned. If you suspect the unit is damaged, please call customer service at 1-800-890-4076 before returning this unit to the store. 8. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container. 9. To reduce the risk of fire, do not place or install this unit in areas where the ventilation or circulation ducts may become blocked. Make sure there are at least 4/10.15 cm of space between the back of your fireplace and the wall. Keep a minimum distance of 2/5.08 cm on each side of your fireplace free.

2.1 IMPORTANT SAFETY INSTRUCTIONS (CONTINUED)
10. Do not insert or allow foreign objects to enter any of the ventilation or circulation ducts as this may cause electric shock, fire or otherwise damage the unit. 11. The units power cord must be connected to a properly grounded and protected, 120 V electrical outlet. Always use ground fault protection where required by the electrical code. To reduce the risk of fire, do not run cord under carpeting. Do not route the excess power cord in front of the hot air outlet of the heater, instead route it behind the fireplace. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over. 12. Avoid the use of an extension cord, which may overheat and cause a fire. However, if an extension cord must be used, the cord must be a three-wire cord, No.14 AWG minimum size, with a grounding plug connector and rated at a minimum of 1875 W. 13. Always disconnect the unit from the power supply before performing any cleaning, maintenance, relocating the electric fireplace or when the unit is not in use for long periods of time. 14. When transporting or storing the unit, keep it in a dry location, free from dust, excessive vibration or other factors, which may damage the unit. 15. Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair. 16. To disconnect heater, turn controls to off, then remove plug from outlet. 17. To prevent a possible fire, do not block air inlets or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked. 18. A heater has hot and sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored. 19. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. Warning: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by-a person responsible for their safety. Warning: Children should be supervised to ensure that they do not play with the appliance. Warning: If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

SAVE THESE INSTRUCTIONS

2.2 SPECIFICATIONS

TECHNICAL SPECIFICATIONS

ITEM (MODEL) VOLTAGE FREQUENCY POWER NET WEIGHT UNIT DIMENSIONS 16716 (HBL-15SDBP/M26) 120V AC 60 Hz 1500 W 19.8 kg / 43.7 lbs 22.875 L x 15.5 W x 25.59 H 58.1 cm L x 39.4 cm W x 65 cm H

2.3 TESTING THE UNIT

Carefully remove the unit from the box. Prior to permanently installing the unit, test to make sure the unit operates properly by plugging the units power cord into a conveniently located 120 V grounded outlet.
CAUTION: The units power cord must be connected to a properly grounded and protected 120 V outlet. Always use ground fault protection where required by the electrical code.
WARNING: Do not operate the unit if it is damaged or has malfunctioned. If you suspect the unit is damaged, please call customer service at 1-800-890-4076 before returning this unit to the store.
Refer to the Operating Instructions regarding the various controls and features of the unit.

SECTION 3

3.1 PARTS LIST
UNDERSTANDING YOUR ELECTRICAL FIREPLACE

Top plate

Fig. 1
Door with transparent window

Handle

Pilot light Hot air outlet

Fig. 2

Control panel

Back plate

2 spare replacement bulbs stored in the packaging foam

Room air inlet

SECTION 4
4.1 GROUNDING INSTRUCTIONS

OPERATING INSTRUCTIONS

This fireplace is for use on 120 V outlets. The cord has a 3 blade plug (See Figure 3-A). An adapter is available for connecting three-blade grounded-type plugs to two-slot receptacles (See Figure 3-C). The green grounding plug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available. Figure 3

Metal Screw

Grounding Pin
Cover of Grounded Outlet Box

Grounding Means

4.2 CONTROL PANEL OPERATING PROCEDURES
Once the unit has been properly connected to a grounded electrical outlet, it is ready to operate. Note: Ensure the circuit breakers for the power supply are turned on. Pilot Light for Heater: Pilot light goes on when heater is in use.

Note: The Flame and Heating system are controlled by separate power switches and can work independent from each other. The Flame system can be on while the Heating element is off and the Heating element can be on while the Flame system is off. We suggest that you should turn the Flame system and Heating system on at the same time when you turn on the electrical fireplace.

Figure 4

4.2 CONTROL PANEL OPERATING PROCEDURES (CONTINUED)

Flame Operation:

1. To switch on the flame, flip the FLAME POWER rocker switch to on. The red LED light on the switch turns on. 2. To adjust the brightness of the flame, turn the right-hand dial clockwise, marked FLAME, until it reaches the brightness you desire.

Fig. 5

Heater Operation:
1. To switch on the heater, flip the FAN POWER rocker switch on. The red LED light turns on. 2. Flip the second rocker switch from the left, marked Heater I. This switch gives you approximately 750 W of power to your heater. This switch is for low-level heating. For high-level heating, make sure that the FAN POWER, HEATER I and HEATER II switches are all turned on. 3. To adjust the temperature, turn the left-hand dial clockwise, marked TEMPERATURE CONTROL until it reaches the temperature you desire.

Fig. 6

SECTION 5
5.1 CLEANING YOUR FIREPLACE

MAINTENANCE

WARNING: Before cleaning the exterior of the appliance, disconnect the unit from the power supply and leave until cooled off.
You can clean the exterior of the heater with a soft, damp, lint-free cloth. Do not use cleaning or polishing products.
5.2 CLEANING THE FRONT WINDOW PANEL
WARNING: Before cleaning the exterior of the appliance, disconnect the unit from the power supply and leave until cooled off. The window panel may become dirty or dusty. Dust can be removed by lightly rubbing the surface with a clean, lint-free cloth or paper towel. To remove fingerprints or other marks, use a soft, damp, lint-free cloth with a mild household glass cleaner. The front window panel should always be completely dried with a clean, lint-free cloth or paper towel. Storage: When not in use, unplug the unit from the power supply and store in a dry, dust-free location.
CAUTION: Do not use abrasive cleaners on the window panel. Do not spray liquids directly onto any surface of the unit.
WARNING: An authorized service representative should perform any other servicing.
Do not remove back panel. Any tampering with main back panel voids warranty. Only small panel should be opened to replace flame bulbs. Risk of electrical shock may cause severe injury or death.

Any tampering with back panel voids warranty.
5.3 REPLACING FLAME BULBS
Tools needed: Phillips screw driver
Before you replace the flame bulbs, make sure that the unit is tuned off and the power cord is unplugged from the wall. Replacing flame bulbs should be carried out only by adults, children should not be allowed to do this operation.
Bulbs needed: Type E12, 120 V, 40 W
Opening the bulb replacement panel: Before you start, make sure that the heater is cooled down to avoid burning yourself. The back of the unit has a small panel located at the bottom of the main panel unit in the center. This small panel is installed by 4 screws, one in each corner. Using a Phillips screw driver, remove all 4 screws one by one. When the 4 screws a re re m o v e d t h e p a n e l i s re a d y to be removed. Gently pull it away.
Inside the panel you will see 3 sockets with three bulbs installed. Remove the faulty bulb by gently unscrewing counter clockwise. Install the new bulb by screwing the bulb clockwise. Install the small panel back on the main panel by the 4 screws using the screwdriver. To test the flames, plug the unit into the power outlet, turn it on and put the flame knob to maximum. If you experience any difficulty call customer service at 1-800-890-4076

TROUBLESHOOTING

SECTION 6

Problem

Main power supply switch is off.

Solution

Turn the main power supply switch to ON position. Too many appliances on this circuit, be sure that electrical supply for this unit is an individual circuit. Plug the cord into an outlet. Contact a qualified electrician to replace power cord. Check the power outlet and replace with a new one. Check all wiring for loose connections. Contact a qualified electrician. Turn the Flame Power switch. Turn the knob to maximum setting. Replace bulb(s). See 5.3 - Replacing Flame Bulbs Check all wiring for loose connections. Contact a qualified electrician. Check all wiring for loose connections. Contact a qualified electrician. Call customer service 1-800-890-4076. Call customer service 1-800-890-4076.
Circuit breaker has tripped.
Heater doesnt turn on with the power switch.
Heater is unplugged from wall outlet. Power cord or power plug are damaged. Power outlet for power plug prong is loose. Loose wiring. Heater switch is on, but Flame power switch is not on.
Heater is on, but no flame or low flame intensity.
Flame Adjusting knob is at low setting. Burnt bulb(s). Loose wiring.
Loose wiring. Flame element is not attached to the motor. Rotation motor is defective.

Flames are frozen.

Excessive noise in the lower portion of the heater.
Flame element isnt seated properly. Motor is defective.
Call customer service 1-800-890-4076. Call customer service 1-800-890-4076. Turn the heater power switch to the ON position. Move the thermostat slide to a higher setting. The heater is covered or air inlet or air outlet are blocked; remove the cloth or the blockage and turn off the power switch and unplug it. Wait five minutes, then turn the heater on again. Check all wiring for loose connections. Contact a qualified electrician. Move the unit, make sure to leave adequate space around the unit. Remove the blockage, on or in front of the air outlet. Check the air inlet and outlet. Turn off the power switch and unplug it. Wait five minutes, then turn the heater on again. Call customer service 1-800-890-4076. Call customer service 1-800-890-4076.

IMPORTANT

Do not return this product to the store. Simply call our customer service department for any questions or concerns:

1-800-890-4076

(8:30am - 5:30pm E.S.T.) DATED PROOF OF PURCHASE REQUIRED FOR WARRANTY SERVICE.

IMPORTANTE

No devuelva este producto a la tienda. Slo hay que llamar nuestro departamento de servicio al cliente en caso de tener preguntas o inquietudes:
(8:30am - 5:30 p.m. E.S.T.E.) SE REQUIERE PRUEBA DE COMPRA CON FECHA PARA SERVICIO BAJO GARANTA.
ASPEN ELECTRIC HEATER CALENTADOR ELCTRICO ASPEN
Due to constant improvements to our products, images may differ slightly from actual product. Debido a la mejora continua de nuestros productos, las imgenes pueden variar ligeramente del producto real.

TABLE OF CONTENTS

SECTION 1: QUICK REFERENCE GUIDE 1.1 1.2 Special Characteristics.....3 Unpacking and Installing Your Electric Fireplace...3
SECTION 2: WARNINGS & PRECAUTIONS 2.1 2.2 2.3 Important Safety Instructions....4-5 Specifications.....6 Testing the Unit.....6
SECTION 3: UNDERSTANDING YOUR ELECTRICAL FIREPLACE 3.1 Parts list.....7
SECTION 4: OPERATING INSTRUCTIONS 4.1 4.2 Grounding Instructions.....8 Control Panel Operation Procedures...8-9
SECTION 5: MAINTENANCE 5.1 5.2 5.3 Cleaning Your Fireplace.....10 Cleaning the Front Window Panel....10 Replacing Flame Bulbs....11
SECTION 6: TROUBLESHOOTING.....12-14
CAUTION: BEFORE OPERATING THIS EQUIPMENT PLEASE READ THESE INSTRUCTIONS CAREFULLY.

Version 1

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
1. Before permanently setting up your fireplace, make sure to plug it into a convenient outlet and verify the circuit breakers operate correctly. 2. The electric fireplace may emit a slight, harmless odor when first used. This odor is normal and is caused by the initial heating of internal fireplace parts. This odor occurs only at the time of set-up. 3. If your electrical fireplace does not emit heat, consult the User Manual for further information.

SA 1965A

CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN NO USER - SERVICEABLE PARTS INSIDE HIGH TEMPERATURE

CAUTION:

HIGH TEMPERATURES! KEEP DRAPERIES, ELECTRICAL CORDS AND OTHER FURNISHINGS AT LEAST 3/0.9 M FROM THE FRONT AND AWAY FROM THE SIDE AND REAR OF THE HEATER.

WARNING:

1. RISK OF FIRE - KEEP COMBUSTIBLE MATERIAL AWAY FROM THE FRONT OF THE ELECTRICAL FIREPLACE. 2. SERVICING SHOULD BE DONE ONLY WHILE THE ELECTRICAL FIREPLACE IS DISCONNECTED FROM THE POWER SUPPLY.

SECTION 1

1.1 SPECIAL CHARACTERISTICS

QUICK REFERENCE GUIDE

A) The smoldering glow of the flames are similar those observed in a real fireplace. This heater is ideal for year round use even when the central heating has been turned off. B) This fireplace produces a hot air current.
1.2 UNPACKING AND INSTALLING THE ELECTRIC FIREPLACE
Open the packaging carefully and remove the fireplace. Remove and discard the plastic bag. BE RESPONSIBLE WHEN HANDLING THE PACKING MATERIALS. WARNING: KEEP PLASTIC WRAPPING AWAY FROM CHILDREN. Keep the original packaging for future transport and/or storage. Keep the front of the unit, through which the heat is radiated, at least 3/0.9 m away from furniture, curtains and other flammable objects/materials at all times.

Ensure there is a grounded socket nearby (back of the appliance).
A dedicated power circuit is recommended for the unit but not required. Additional electrical appliances on the same circuit may exceed the current (amperage) rating for that circuit. If after the installation of your unit, the circuit breaker trips or the fuse fails on a repeated basis, then a dedicated circuit will likely be required. Any new wiring must be done in compliance with local and national codes and other applicable regulations in order to reduce the risk of fire, electric shock or other injuries. It is strongly recommended that you hire a licensed electrician to complete any such work.
WARNINGS & PRECAUTIONS
2.1 IMPORTANT SAFETY INSTRUCTIONS

SECTION 2

This symbol alerts you to potential hazards that can kill or hurt you and/or others.

DANGER

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
You can be killed or seriously injured if you dont immediately follow these instructions.

WARNING

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS
Warning: When using this product, basic precautions should always be taken, including the following:
Your Cambridge Electric Fireplace is classified as a moveable heater. As with any electrical appliance and particularly with electric heaters, basic precautions must be followed in order to reduce the risk of fire, burns, electrical shocks and/or other serious injuries or death. 1. Read all the instructions in your Users Manual before using this unit. Warning: Any other use not recommended or described in your Users Manual may cause fire, burns, electric shock and other serious injuries or death. 2. The unit can become hot when in use. To avoid accidental burns, do not allow bare skin to come into contact with the hot surfaces of the unit. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended. 3. Keep combustible materials, such as: curtains, drapes, furniture, pillows, clothing, linens, bedding, paper, etc., at least 3/0.9 m from the front and away from side and rear of the heater. Do not use this unit in areas where gasoline, paint or other flammable liquids or their associated vapors may be present. 4. Do not use this unit for drying any wet objects, such as clothes, toys, etc. 5. Always unplug heater when not in use. 6. Do not use outdoors. 7. Do not operate the unit if it is damaged or has malfunctioned. If you suspect the unit is damaged, please call customer service at 1-800-890-4076 before returning this unit to the store. 8. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container. 9. To reduce the risk of fire, do not place or install this unit in areas where the ventilation or circulation ducts may become blocked. Make sure there are at least 4/10.15 cm of space between the back of your fireplace and the wall. Keep a minimum distance of 2/5.08 cm on each side of your fireplace free.

2.1 IMPORTANT SAFETY INSTRUCTIONS (CONTINUED)
10. Do not insert or allow foreign objects to enter any of the ventilation or circulation ducts as this may cause electric shock, fire or otherwise damage the unit. 11. The units power cord must be connected to a properly grounded and protected, 120 V electrical outlet. Always use ground fault protection where required by the electrical code. To reduce the risk of fire, do not run cord under carpeting. Do not route the excess power cord in front of the hot air outlet of the heater, instead route it behind the fireplace. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over. 12. Avoid the use of an extension cord, which may overheat and cause a fire. Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip). 13. Always disconnect the unit from the power supply before performing any cleaning, maintenance, relocating the electric fireplace or when the unit is not in use for long periods of time. 14. When transporting or storing the unit, keep it in a dry location, free from dust, excessive vibration or other factors, which may damage the unit. 15. Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair. 16. To disconnect heater, turn controls to off, then remove plug from outlet. 17. To prevent a possible fire, do not block air inlets or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked. 18. A heater has hot and sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored. 19. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. Warning: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by-a person responsible for their safety. Warning: Children should be supervised to ensure that they do not play with the appliance. Warning: If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

SAVE THESE INSTRUCTIONS

2.2 SPECIFICATIONS

TECHNICAL SPECIFICATIONS

ITEM (MODEL) VOLTAGE FREQUENCY POWER NET WEIGHT UNIT DIMENSIONS 11769 (HBL-15SDBP/M45) 120V AC 60 Hz 1500 W 20.7 kg / 45.6 lbs 23.42 L x 23.03 W x 25.51 H 59.5 cm L x 58.5 cm W x 64.8 cm H

2.3 TESTING THE UNIT

Carefully remove the unit from the box. Prior to permanently installing the unit, test to make sure the unit operates properly by plugging the units power cord into a conveniently located 120 V grounded outlet.
CAUTION: The units power cord must be connected to a properly grounded and protected 120 V outlet. Always use ground fault protection where required by the electrical code.
WARNING: Do not operate the unit if it is damaged or has malfunctioned. If you suspect the unit is damaged, please call customer service at 1-800-890-4076 before returning this unit to the store. Refer to the Operating Instructions regarding the various controls and features of the unit.

SECTION 3

3.1 PARTS LIST
UNDERSTANDING YOUR ELECTRICAL FIREPLACE

Top plate

Glowing effect pane

Hot air outlet

Back plate
2 spare replacement bulbs stored in the packaging foam

Room air inlet

3 angle plate

Control panel

SECTION 4
4.1 GROUNDING INSTRUCTIONS

OPERATING INSTRUCTIONS

This fireplace is for use on 120 V outlets. The cord has a 3-prong plug (See Figure 4-A). An adapter is available for connecting 3-prong grounded-type plugs to two-slot receptacles (See Figure 4-C). The green grounding plug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is not available.

Figure 4

Metal Screw

Grounding Pin

Cover of Grounded Outlet Box

Grounding Means

4.2 CONTROL PANEL OPERATING PROCEDURES
Once the unit has been properly connected to a grounded electrical outlet, it is ready to operate. Note: Make sure the circuit breakers for the power supply are turned on. Pilot Light for Heater: Pilot light goes on when heater is in use.
Note: The Flame and Heating system are controlled by separate power switches and can work independent from each other. The Flame system can be on while the Heating element is off and the Heating element can be on while the Flame system is off. We suggest that you should turn the Flame system and Heating system on at the same time when you turn on the electrical fireplace.

Figure 5

Temperature Control Knob

Flame Adjust Knob

Power Switch Heater Low Switch

TEMPERATURE CONTROL

Flame Power Switch

HEATER II FLAME POWER

HEATER I

Heater High Switch

4.2 CONTROL PANEL OPERATING PROCEDURES (CONTINUED)

Flame Operation:

1. To switch on the flame, flip the POWER rocker switch on. The red LED light turns on. 2. To switch on the flame effect of your fireplace, flip the POWER rocker switch to on. The flame goes on when the red LED light on the switch turns on. 3. To adjust the brightness of the flame, turn the right-hand dial marked FLAME, clockwise until it reaches the brightness you desire

Fig. 6

Heater Operation:
1. To switch on the heater, flip the POWER rocker switch on. The red LED light turns on 2. Flip the second rocker switch from the left, marked Heater I. This switch gives you approximately 675 W of power to your heater. This switch is for low-level heating. For high-level heating, make sure the POWER, HEATER I and HEATER II switches are all turned on. 3. To adjust the temperature, turn the left-hand dial marked TEMPERATURE CONTROL clockwise, until it reaches the temperature you desire.

Fig. 7

SECTION 5
5.1 CLEANING YOUR FIREPLACE

MAINTENANCE

WARNING: Before cleaning the exterior of the appliance, disconnect the unit from the power supply and leave until cooled off.
You can clean the exterior of the heater with a soft, damp, lint-free cloth. Do not use cleaning or polishing products.
5.2 CLEANING THE FRONT WINDOW PANEL
The window panel may become dirty or dusty. Dust can be removed by lightly rubbing the surface with a clean, lint-free cloth or paper towel. To remove fingerprints or other marks, use a soft, damp, lint-free cloth with a mild household glass cleaner. The front window panel should always be completely dried with a clean, lint-free cloth or paper towel. Storage: When not in use, unplug the unit from the power supply and store in a dry, dust-free location.
CAUTION: Do not use abrasive cleaners on the window panel. Do not spray liquids directly onto any surface of the unit.
WARNING: An authorized service representative should perform any other servicing.
Do not remove back panel. Any tampering with main back panel voids warranty. Only small panel should be opened to replace flame bulbs. Risk of electrical shock may cause severe injury or death.
Any tampering with back panel voids warranty.
5.3 REPLACING FLAME BULBS
Tools needed: Phillips screw driver
Before you replace the flame bulbs, make sure that the unit is turned off and the power cord is unplugged from the wall. Replacing flame bulbs should be carried out only by adults, children should not be allowed to do this operation.
Bulbs needed: Type E12, 120 V, 40 W
Opening the bulb replacement panel: Before you start, make sure that the heater is cooled down to avoid burning yourself. The back of the unit has a small panel located at the bottom of the main panel unit in the center. This small panel is installed by 4 screws, one in each corner. Using a Phillips screw driver, remove all 4 screws one by one. When the 4 screws a re re m o v e d t h e p a n e l i s re a d y to be removed. Gently pull it away.

Inside the panel you will see 2 sockets with two bulbs installed. Remove the faulty bulb by gently unscrewing counter clockwise. Install the new bulb by screwing the bulb clockwise. Install the small panel back on the main panel by the 4 screws using the screwdriver. To test the flames, plug the unit into the power outlet, turn it on and put the flame knob to maximum. If you experience any difficulty call customer service at 1-800-890-4076

TROUBLESHOOTING

SECTION 6

Problem

Main power supply switch is off.

Solution

Turn the main power supply switch to ON position. Too many appliances on this circuit, be sure that electrical supply for this unit is an individual circuit. Plug the cord into an outlet. Contact a qualified electrician to replace power cord. Check the power outlet and replace with a new one. Check all wiring for loose connections. Contact a qualified electrician. Turn the Flame Power switch. Turn the knob to maximum setting. Replace bulb(s) See 5.3 - Replacing Flame Bulbs Check all wiring for loose connections. Contact a qualified electrician. Check all wiring for loose connections. Contact a qualified electrician. Call customer service 1-800-890-4076. Call customer service 1-800-890-4076.
Circuit breaker has tripped.
Heater doesnt turn on with the power switch.
Heater is unplugged from wall outlet. Power cord or power plug are damaged. Power outlet for power plug prong is loose. Loose wiring. Heater switch is on, but Flame power switch is not on.
Heater is on, but no flame or low flame intensity.
Flame Adjusting knob is at low setting. Burnt bulb(s) Loose wiring.
Loose wiring. Flames are frozen. Flame element is not attached to the motor. Rotation motor is defective.
Excessive noise in the lower portion of the heater.
Flame element isnt seated properly. Motor is defective.
Call customer service 1-800-890-4076. Call customer service 1-800-890-4076. Turn the heater power switch to the ON position. Move the thermostat slide to a higher setting. The heater is covered or air inlet or air outlet are blocked; remove the cloth or the blockage and turn off the power switch and unplug it. Wait five minutes, then turn the heater on again. Check all wiring for loose connections. Contact a qualified electrician. Move the unit, make sure to leave adequate space around the unit. Remove the blockage, on or in front of the air outlet. Check the air inlet and outlet. Turn off the power switch and unplug it. Wait five minutes, then turn the heater on again. Call customer service 1-800-890-4076. Call customer service 1-800-890-4076.