Basic Operation Instructions for the Canon ZR-500 Mini DV camera.
Here's the operational view of the camera with battery attached, viewscreen extended, and standing by in camera mode.
This is the power switch that also toggles between camera and playback mode.
The viewscreen is now in standby widescreen mode. An icon in the upper right of the screen will say WIDE when widescreen mode is selected. The camera should always be set to record in normal mode. Beneath it is a joystick to navigate the playback mode, and buttons to navigate menus. Use the button on the far right to switch to normal record mode. For further instruction, please refer to the owner's manual. This is the viewscreen in normal record mode. Notice how the picture in the viewscreen doesnt reach the vertical edges of the screen, and there is no widescreen icon in the display. For simple point and shoot recording, only the joystick is used for playback navigation.
The tape compartment is found at the bottom end of the camera. Push and slide the tab to the right, and lift the hood to open compartment. Insert tape, and with the outer door to the compartment, gently close the inner door to the tape tray. Let the camera retract with the tape, and gently close the outer door completely. Also observe the warnings on the camera itself. The camera should be set in Easy mode for point and shoot recording, and optical zoom control via the wide - telephoto thumb lever.
The lens is now protected with the lens shield switch in the upright position. If you are not seeing anything in the display screen while in record mode, check this switch and make sure its in the down position, and the lens elements are visible. With the camera power off, the battery in the compartment, and the power supply connected, the battery will recharge. A full recharge will take about two hours from a completely dead battery. Notice the red indicator light on the left. It will flash once at 25% charged, twice at 50% charged, three times at 75% charged and remain on when the battery is fully charged. This tutorial covered the basics of point and shoot operation. To use more complex features of the camera, we recommend you read through the owner's manual.
At the very back of the camera is the battery in the slot, above it is the battery release button, and to the right is the record/pause button switched in operation with the thumb.

PUB.DIM-735

English
Instruction Manual English

Camscope numrique

Digital Video Camcorder
Manuel dinstruction Franais

Videocmara digital

Manual de Instrucciones Espaol

Digital Video Cassette

Important Usage Instructions

Introduction

WARNING! TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING! TO REDUCE THE RISK OF ELECTRIC SHOCK AND TO REDUCE ANNOYING INTERFERENCE, USE THE RECOMMENDED ACCESSORIES ONLY.
COPYRIGHT WARNING: Unauthorized recording of copyrighted materials may infringe on the rights of copyright owners and be contrary to copyright laws.
Digital Video Camcorder, ZR500 systems This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and use in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Tel No. (516)328-5600
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.

Important Warning

CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure, that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
IMPORTANT SAFETY INSTRUCTIONS
In these safety instructions the word product refers to the Canon Digital Video Camcorder ZR500 A and all its accessories. 1. Read Instructions All the safety and operating instructions should be read before the product is operated. 2. Retain Instructions The safety and operating instructions should be retained for future reference. 3. Heed Warnings All warnings on the product and in the operating instructions should be adhered to. 4. Follow Instructions All operating and maintenance instructions should be followed. 5. Cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. The product should be cleaned only as recommended in this manual. 6. Accessories Do not use accessories not recommended in this manual as they may be hazardous. 7. Avoid magnetic or electric fields Do not use the camera close to TV transmitters, portable communication devices or other sources of electric or magnetic radiation. They may cause picture interference, or permanently damage the camera. 8. Water and Moisture Hazard of electric shock Do not use this product near water or in rainy/moist situations. 9. Placing or Moving Do not place on an unstable cart, stand, tripod, bracket or table. The product may fall, causing serious injury to a child or adult, and serious damage to the product. A product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn. 10. Power Sources The CA-570 Compact Power Adapter should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your product dealer or local power company. Regarding other power sources such as battery power, refer to instructions in this manual. 11. Polarization The CA-570 Compact Power Adapter is equipped with a polarized 2-prong plug (a plug having one blade wider than the other). The 2-prong polarized plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug still fails to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug. 12. Power Cord Protection Power cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to plugs and the point from which the cords exit the product. 13. Outdoor Antenna Grounding If an outside antenna is connected to the product, be sure the antenna is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI / NFPA No. 701984, provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See figure 1.

Charging, Recording and Playback Times The following times are approximate and vary according to the charging, recording or playback conditions. Battery Pack BP-2L5 Charging Time 95 min. Max. Recording Time Viewfinder 90 min. LCD normal 85 min. bright 80 min. Typical RecordingTime* Viewfinder 50 min. LCD normal 50 min. bright 45 min. Playback Time 90 min. NB-2L 110 min. 105 min. 100 min. 90 min. 55 min. 55 min. 50 min. 105 min. NB-2LH BP-2L12 BP-2Lmin. 195 min. 220 min. 125 min. 120 min. 110 min. 65 min. 65 min. 60 min. 125 min. 220 min. 215 min. 200 min. 120 min. 120 min. 110 min. 225 min. 270 min. 260 min. 240 min. 150 min. 145 min. 140 min. 275 min.
* Approximate times for recording with repeated operations such as start/stop, zooming, power on/off. Actual time may be shorter.
Installing the Backup Battery
The backup battery (lithium button battery CR1616) allows the camcorder to retain the date, time ( 18) and other camcorder settings while the power source is disconnected. Connect a power source to the camcorder when replacing the backup battery to retain the settings.
1. Open the backup battery cover. 2. Insert the backup battery with the + side facing out. 3. Close the cover.
The backup battery has a life span of about a year. you that it needs to be replaced. flashes in red to inform
Loading/Unloading a Cassette
Use only videocassettes marked with the logo.

Tape protection tab

1. Slide the OPEN/EJECT and open the cassette compartment cover.

switch

The cassette compartment opens automatically.
2. Load/unload the cassette.
Load the cassette with the window facing the grip belt. Unload the cassette by pulling it straight out.
3. Press the mark on the cassette compartment until it clicks. 4. Wait for the cassette compartment to retract automatically and close the cassette compartment cover.
Do not interfere with the cassette compartment while it is opening or closing automatically, or attempt to close the cover before the cassette compartment has fully retracted. Be careful not to get your fingers caught in the cassette compartment cover. If the camcorder is connected to a power source, cassettes can be loaded/ unloaded even if the switch is set to.

Preparing the Camcorder

Adjusting the Viewfinder (Dioptric Adjustment)
1. Turn on the camcorder and keep the LCD panel closed. 2. Adjust the dioptric adjustment lever.

Fastening the Grip Belt

Time Code Indicates the recording time in hours, minutes and seconds. Remaining tape Indicates the remaining time of the tape in minutes. moves during recording. END flashes when the tape reaches the end. When the time left is less than 15 seconds, the remaining tape time may not appear. Depending on the type of the tape, the indication may not be displayed correctly.
starts flashing in red when the battery pack is empty. When you attach an empty battery pack, the power may turn off without displaying . The actual battery charge may not be indicated accurately depending on the conditions under which the battery pack and the camcorder are used. Recording reminder The camcorder counts from 1 to 10 seconds when you start recording. This is helpful to avoid scenes that are too short. When flashes
flashes in red when the lithium button battery is not installed, or when it needs replacing.

Zooming

The camcorder is equipped with optical zoom and digital zoom.

Zoom out

Zoom in

Zoom lever

25x Optical Zoom
Move the zoom lever toward W to zoom out (wideangle). Move it toward T to zoom in (telephoto).
You can also change the zoom speed ( 25).
Keep at least 1 m (3.3 ft.) to the subject. At wide-angle, you can focus on a subject as close as 1 cm (0.39 in.). The zoom speed is slightly faster in record pause mode.

100x/800x Digital Zoom

When the digital zoom is activated, the camcorder automatically switches between optical and digital zoom. With digital zoom, image resolution becomes lower the more you zoom in.

CAMERA SETUP

D.ZOOM OFF
1. Press the FUNC. button to open the FUNC. menu. 2. With the joystick select ( ) the icon and press ( ). 3. Select ( ) the [CAMERA SETUP] menu and press ( ). Then, select ( ) the [D.ZOOM] option and press ( ). 4. Select [100x] or [800x] and press ( ) to save the changes. 5. Press the FUNC. button to close the menu.
Digital zoom cannot be used in the Night recording program. A zoom indicator appears for 4 seconds. It extends in light blue when the digital zoom is set to 100x, and extends further in dark blue when set to 800x.

Selecting the Zoom Speed

You can set the zoom speed to variable or to one of 3 levels of fixed zoom speeds. When set to [VARIABLE], the zoom speed depends on how you activate the zoom lever. Press softly for a slower zoom or press more strongly for a faster zoom.

ZOOM SPEED VARIABLE

1. Press the FUNC. button to open the FUNC. menu. 2. With the joystick select ( ) the icon and press ( ). 3. Select ( ) the [CAMERA SETUP] menu and press ( ). Then, select ( ) the [ZOOM SPEED] option and press ( 4. Select a setting option and press ( ) to save the changes. 5. Press the FUNC. button to close the menu.
The fastest zoom speed can be achieved with the [VARIABLE] setting. Among the fixed zoom speeds [SPEED 3] is the fastest, and [SPEED 1] the slowest.

WIDE TV: TV sets with 16:9 aspect ratio. NORMAL TV: TV sets with 4:3 aspect ratio
5. Press the FUNC. button to close the menu.
Playing back recordings made in the widescreen mode on a normal TV: If the TV type is set to [NORMAL TV] the recording will be played back in letterbox display. If the TV type is set to [WIDE TV] the image will appear horizontally squeezed. If you connect the camcorder to a TV with Video ID-1 system, recordings made in the widescreen mode will be automatically played back in widescreen mode. When the TV type is set to [NORMAL TV] the digital effects are not available in mode.
Selecting the Audio Output Channel
You can select the output channels when playing back a tape with audio recorded on two channels.

AUDIO SETUP

OUTPUT CH L/R
1. Press the FUNC. button to open the FUNC. menu. 2. With the joystick select ( ) the icon and press ( ). 3. Select ( ) the [AUDIO SETUP] menu and press ( ). Then, select ( ) the [OUTPUT CH] option and press ( ). 4. Select ( ) a setting option and press ( ) to save the changes.
L/R: Stereo: L+R channels, Bilingual: Main+Sub. L/L: Stereo: L channel, Bilingual: Main. R/R: Stereo: R channel, Bilingual: Sub.
The setting resets to the [L/R] setting when you turn the camcorder off.

Menus and Settings

The camcorders functions and settings are controlled from a series of menus that appear when you press the FUNC. button. Most basic functions appear on the first menu screen - the FUNC. menu. For more advanced settings you have to open the setup menus by selecting the [MENU] option from the FUNC. menu.

FUNC. button

Selecting Menus and Settings

FUNC. menu:

1. Press the FUNC. button to open the FUNC. menu. 2. With the joystick select ( ) the icon of the function you want to change. 3. Select ( ) a setting option from the bottom bar.
With some settings, you will need to press ( ) or make further selections with the joystick. In such cases, a joystick icon (next to the bottom bar) or small arrows (around the setting option) will be displayed as an additional operation guide.
4. Press the FUNC. button to save the setting and close the menu.

The camcorder adjusts focus, exposure and other settings automatically. However, you have the option of adjusting the settings manually.

Portrait

Use this mode to give accent to your subject by blurring the background or foreground. The blur effect increases the more you zoom to telephoto.

Sports

Use this mode to record sports scenes (such as tennis or golf) or moving objects (such as roller coasters).
Use this mode to record in dimly lit places.
Use this mode to record in bright ski resorts. It prevents the subject from being underexposed.
Use this mode to record on a sunny beach. It prevents the subject from being underexposed.

Sunset

Use this mode to record sunsets in vibrant colors.

Spotlight

Use this mode to record spotlit scenes.

Fireworks

Use this mode to record fireworks.
Advanced Functions Recording
Availability of Functions in Each Mode:
Program Selector Recording Program Image Stabilizer Focus White Balance Wind Screen Shutter Speed Exposure Adjustment Digital Effects

: Available

(on) (A) (A) (A) (A) (A)
: Not available A: Auto setting
Selecting the Easy Recording Program
Set the program selector to

appears.

Selecting a Recording Program E

PROGRAM AE

1. Set the program selector to
2. Press the FUNC. button to open the FUNC. menu. 3. With the joystick select ( ) the recording programs icon. 4. Select ( ) the recording program from the options on the bottom bar. 5. Press the FUNC. button to save the setting and close the menu.
The symbol of the recording program selected appears.
Do not change the recording program while recording as the brightness of the image may change abruptly. Portrait/Sports mode: The picture may not appear smooth when played back. Snow/Beach mode: - The subject may become overexposed in dark surroundings. Check the image on the screen. - The picture may not appear smooth when played back. Night mode: - Moving subjects may leave a trailing afterimage. - Picture quality may not be as good as in other modes. - White points may appear on the screen. - Autofocus may not work as well as in other modes. In such case, adjust the focus manually. - The digital zoom cannot be used with this recording program. Fireworks mode: To avoid camcorder shake, we recommend using a tripod.

12bit AUDIO STEREO1

1. Open the FUNC. menu, select ( ) the icon and press ( ). 2. Select ( ) the [AUDIO SETUP] menu and press ( ). Then, select ( ) the [12bit AUDIO] option and press ( ). 3. Select a setting option and press ( ) to save the changes.
STEREO1: Plays back the original sound. STEREO2: Plays back the added sound. MIX/FIXED: Plays back Stereo 1 and Stereo 2 in the same level. MIX/VAR.: Plays back Stereo 1 and Stereo 2. The mix balance can be adjusted. If you select an audio setting other than [MIX/VAR.], close the menu.
To adjust the mix level when you select [MIX/VAR.]:
4. From the [AUDIO SETUP] menu select ( ) the [MIX BALANCE] option and press ( ). 5. Adjust ( ) the mix level between ST-1 and ST-2 and press ( ) to save the changes, then close the menu.
The camcorder resets to [STEREO1] when you turn the camcorder off. However, the mix balance is memorized by the camcorder. Audio dubbing cannot be performed with your camcorder.

Other Functions

Changing the Display Language
The language used for screen display and menu items can be changed. The available set of languages varies depending on the region. Follow the procedure below to check which set of languages are provided with your camcorder. Language Set A Language Set B English, German, Spanish, French, Italian, Polish, Russian, Simplified Chinese, Japanese English, Simplified Chinese, Traditional Chinese, Korean

LANGUAGE ENGLISH

1. Open the FUNC. menu, select ( ) the icon and press ( ). 2. Select ( ) the [DISPLAY SETUP/ ] menu and press ( ). Then, select ( ) the [LANGUAGE] option and press ( ). 3. Select a language and press ( ) to save the changes, then close the menu.
Advanced Functions Other Functions
If you have mistakenly changed the language, follow the mark next to the menu item to change the setting. The display FUNC. at the bottom of the screen refers to the buttons name on the camcorder and will not change when you change the language.

Changing the Date Format

You can select between three date formats. For example, [JAN. 1, 2006], [1. JAN. 2006] and [2006. 1. 1].

DATE FORMAT JAN.1,2006

1. Open the FUNC. menu, select ( ) the icon and press ( ). 2. Select ( ) the [DATE/TIME SETUP] menu and press ( ). Then, select ( ) the [DATE FORMAT] option and press ( ). 3. Select a setting option and press ( ) to save the changes, then close the menu.

Other Camcorder Settings

You will hear a beep upon camcorder operations such as power on/off, start/stop, selftimer countdown, and unusual conditions of the camcorder. If you turn off the beep, all camcorder sounds will be turned off.
( 33) To turn off the beep:

BEEP HIGH VOLUME

1. Open the FUNC. menu, select ( ) the icon and press ( ). 2. Select ( ) the [SYSTEM SETUP] menu and press ( ). Then, select ( )the [BEEP] option and press ( ). 3. Set it to [OFF] and press ( ) to save the changes, then close the menu.
Adjusting the Brightness of the LCD Screen

BRIGHTNESS

1. Open the FUNC. menu, select ( ) the icon and press ( ). 2. Select ( ) the [DISPLAY SETUP/ ] menu and press ( ). Then, select ( ) the [BRIGHTNESS] option and press ( ). 3. Adjust ( )the brightness level and press ( ) to save the changes, then close the menu.
Changing the brightness of the LCD screen does not affect that of the viewfinder or the recordings.
Turning Off the Image Stabilizer
The image stabilizer compensates for camcorder shake even at full telephoto. It tries to compensate for horizontal movements; therefore, you may decide to turn it off when you mount the camcorder on a tripod.

IMG STAB ON

1. Open the FUNC. menu, select ( ) the icon and press ( ). 2. Select ( ) the [CAMERA SETUP] menu and press ( ). Then, select ( ) the [IMG STAB] option and press ( ). 3. Set it to [OFF] and press ( ) to save the changes, then close the menu.
disappears. The image stabilizer cannot be turned off when the program selector is set to. The image stabilizer is designed to compensate a normal degree of camcorder shake. The image stabilizer might not be as effective when using the Night recording program.

DANGER! Treat the battery pack with care. Keep it away from fire (or it might explode). Do not expose the battery pack to temperatures higher than 60 C (140 F). Do not leave it near a heater or inside a car in hot weather. Do not try to disassemble or modify it. Do not drop or knock it. Do not get it wet. Charged battery packs continue to discharge naturally. Therefore, charge them on the day of use, or the day before, to ensure a full charge. Attach the terminal cover whenever a battery pack is not in use. Contact with metallic objects may cause a short circuit and damage the battery pack. Dirty terminals may cause a poor contact between the battery pack and the camcorder. Wipe the terminals with a soft cloth. Since storing a charged battery pack for a long time (about 1 year) can shorten its lifecycle or affect performance, we recommend to discharge the battery pack fully and to store it in a dry place at temperatures no higher than 30 C (86 F). If you do not use the battery pack for long periods, charge and discharge it fully at least once a year. If you have more than 1 battery pack, perform these precautions at the same time for all battery packs. Although the battery packs operating temperature range is from 0 C to 40 C (32 F to 104 F), the optimal range is from 10 C to 30 C (50 F to 86 F). At cold temperatures, performance will temporarily decline. Warm it in your pocket before use. Replace the battery pack if the usable time after full charge diminishes substantially at normal temperatures.
About the battery terminal cover
The battery terminal cover has a [ ]-shaped hole. This is useful when you wish to differentiate between charged and uncharged battery packs. For example, with charged battery packs, attach the terminal cover so that the [ ]-shaped hole shows the blue label.
Back side of the battery pack Terminal cover attached Charged Uncharged
Lithium Button Battery Handling Precautions
WARNING! The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not recharge, disassemble, heat above 100 C (212 F) or incinerate the battery. Replace the battery with a CR1616 made by Panasonic, Hitachi Maxell, Sony, Toshiba, Varta or Renata. Use of other batteries may present a risk of fire or explosion. Do not pick up the battery using tweezers or other metal tools as this will cause a short circuit. Wipe the battery with a clean dry cloth to ensure proper contact. Keep the battery out of reach of children. If it is swallowed, seek medical assistance immediately. The battery case may break and the battery fluids may damage stomach and intestines. Do not disassemble, heat or immerse the battery in water to avoid the risk of explosion.

Cassette Handling Precautions
Rewind tapes after use. If the tape becomes slack and damaged, it may cause picture and sound distortion. Return cassettes in the case and store them upright. Do not leave the cassette in the camcorder after use. Do not use spliced tapes or nonstandard cassettes as they may damage the camcorder. Do not use tapes that have been jammed as video heads may become dirty. Do not insert anything into the small holes of the cassette, or cover them with cellophane tape. Handle cassettes with care. Do not drop or subject them to severe impact as this may damage the cassettes. Rewind tapes from time to time if they are stored for a long time. With cassettes equipped with a memory function, metal plated terminals may become dirty with use. Clean the terminals with a cotton swab after about 10 times of loading/ unloading. The memory function is not supported by the camcorder.
Protecting Tapes from Accidental Erasure
To protect your recordings from accidental erasure, slide the tab on the cassette to the left. (This switch position is usually labeled SAVE or ERASE OFF.) If you load a protected cassette in CAMERA mode, the message THE TAPE IS SET FOR ERASURE PREVENTION appears for approx. 4 seconds and starts flashing. If you wish to record on that cassette, slide the tab back to the right.

REC SAVE REC SAVE

Using the Camcorder Abroad

Power Sources

You can use the compact power adapter to operate the camcorder and to charge battery packs in any country with power supply between 100 and 240 V AC, 50/60 Hz. Consult the Canon Service Center for information on plug adapters for overseas use.

Playback on a TV Screen

You can only play back your recordings on TVs with NTSC system. The NTSC system is used in the following countries/areas: American Samoa, Antigua, Aruba, Bahamas, Barbados, Bermuda, Bolivia, Canada, Chile, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, Guam, Guatemala, Greenland, Haiti, Honduras, Jamaica, Japan, Korea, Mexico, Micronesia, Myanmar, Nicaragua, Panama, Peru, Philippines, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Surinam, Taiwan, Trinidad and Tobago, USA, Venezuela, Virgin Islands.

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source

Problem
Camcorder will not turn on.
Battery pack is exhausted. Battery pack is not correctly attached.

Solution

Replace or charge the battery pack. Attach the battery pack correctly. Replace or charge the battery pack. Turn on the camcorder. Replace or charge the battery pack. Open the cassette compartment cover fully. Replace or charge the battery pack. Consult a Canon Service Center. Replace or charge the battery pack. Charge the battery pack in temperatures between 0 C and 40 C (32 F and 104 F). Wait until the battery pack temperature is below 40 C (104 F) and retry charging. Use a different battery pack.

The camcorder switches off by itself.
Battery pack is exhausted. Power save function has been activated.
Cassette compartment will not open.
Battery pack is exhausted. Cassette compartment cover is not fully open.
Cassette compartment stopped during loading/ unloading. LCD/viewfinder switches on and off. Battery pack will not charge.
Battery pack is exhausted. The camcorder malfunctions. Battery pack is exhausted. Battery packs will not charge outside the temperature range of 0 C and 40C (32 F and 104 F). Battery packs become hot with use and may not charge. The battery pack is damaged.

Recording/Playback

Buttons will not work. flashes on the screen. flashes on the screen. flashes on the screen.
Camcorder is not turned on. Cassette is not loaded. Cassette is not loaded. Battery pack is exhausted. Condensation is detected. Camcorder stopped operating to protect the tape.
Turn on the camcorder. Load a cassette. Load a cassette. Replace or charge the battery pack. See reference page. Unload and reload the cassette.
REMOVE THE CASSETTE appears on the screen.
Image will not appear on the screen. SET THE TIME ZONE, DATE AND TIME appears on the screen.
Camcorder is not set to mode. Time zone, date and time are not set. Backup battery is exhausted.
Set the camcorder to mode. Set the time zone, date and time. Replace the backup battery and reset the time zone, date and time. Insert the backup battery with the + side facing outward and set the time zone, date and time. Turn on the power. Load a cassette. Rewind the tape or replace the cassette. Change the position of the protect switch. Set the camcorder to mode. Focus manually. Adjust the viewfinder with the dioptric adjustment lever. Clean the lens. Adjust the viewfinder with the dioptric adjustment lever.
Backup battery is inserted the wrong way.
Pressing the start/stop button will not start recording.
Camcorder is turned off. Cassette is not loaded. Tape reached the end ( END flashes on the screen). Cassette is protected ( flashes on the screen). Camcorder is set to a mode other than the mode.
Camcorder will not focus.
Autofocus does not work on that subject. Viewfinder is not adjusted. Lens is dirty.
A vertical light bar appears on the screen.
Bright light in a dark scene may cause a vertical light bar (smear) to appear. This is not a malfunction. Viewfinder is not adjusted. When recording near loud sound (such as fireworks, drums or concerts), sound may become distorted or may not be recorded in the actual sound level. This is not a malfunction.

Viewfinder picture is blurred. Sound is distorted or recorded in a lower volume than the actual volume.
Pressing the playback button does not start playback.
Camcorder is turned off, or is not set to mode. Cassette is not loaded. Tape reached the end ( END flashes on the screen).
Set the camcorder to mode. Load a cassette. Rewind the tape.
Tape is running, but image will not appear on the TV screen.
TV/VIDEO selector on the TV is not set to VIDEO. Video heads are dirty. You attempted to play back or dub copyright protected tape.
Set the selector to VIDEO. Clean the video heads. Stop playback/dubbing. Adjust the volume with the [SPEAKER VOLUME] option.
No sound from the built-in speaker.
Speaker volume is turned off.

System Diagram

WS-20 Wrist Strap
(Availability differs from area to area)

Shoulder Strap

CBC-NB2 Car Battery Charger

CB-2LT Battery Charger

CB-2LW Battery Charger

MiniDV Video Cassette

NB-2L, NB-2LH, BP-2L5*, BP-2L12, BP-2L14 Battery Pack
CA-570 Compact Power Adapter
NB-2L, NB-2LH, BP-2L5, BP-2L12, BP-2L14 Battery Pack
TV STV-250N Stereo Video Cable VCR Commercially available Digital Device DV Cable
SC-2000 Soft Carrying Case
* The BP-2L5 is not available as a separate optional accessory.

Optional Accessories

Call or visit your local retailer/dealer for genuine Canon video accessories. You can also obtain genuine accessories for your Canon camcorder by calling: 1-800-828-4040, Canon U.S.A. Information Center. Use of genuine Canon accessories is recommended. This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.

Battery Packs

When you need extra battery packs, select from the following: NB-2L, NB-2LH, BP-2L12, BP-2L14.

CANADA

CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY
The limited warranty set forth below is given by Canon Canada Inc. (Canon Canada) with respect to Canon digital video equipment purchased in Canada. This limited warranty is only effective upon presentation of a bill of sale or other proof of purchase for this Canon digital video equipment to a Canon Service Facility when repairs are required. Canon consumer video digital equipment is warranted under normal, non-commercial, personal use, against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or, at Canon Canadas option, comparable rebuilt parts for a period of one year from the date of original purchase, except Video Heads which will be exchanged for a period of 3 months from the date of purchase. Labour: For a period of one year from the date of original purchase, labour will be provided free of charge by our Canon Service Facilities in Canada. This limited warranty covers all defects except where: (a) The loss or damage to the product results from: i) accident, natural disaster, mishandling, abuse, neglect, unauthorized product modification or failure to follow instructions contained in the instruction manual; ii) the use of accessories, attachments, products, supplies, parts or devices with this Canon product that do not conform to Canon specifications or that cause abnormally frequent service problems; iii) repairs or services performed by any party other than a Canon Service Facility; iv) defective batteries or any exposure to water, sand or dirt; v) shipping (claim must be presented to the shipper); (b) Any serial number on the video equipment is altered or removed. (c) The digital video equipment is used for commercial, professional or industrial purposes. This limited warranty does not cover the cabinet (exterior finish) of the digital video equipment, video cassette tapes, head cleanings, nor does it apply to digital video equipment purchased outside Canada. TO OBTAIN WARRANTY SERVICE Ship your Canon digital video equipment in its original carton, box or equivalent, properly packed, fully insured with shipping charges prepaid, together with a copy of your bill of sale or other proof of purchase and a description of the problem to any of the Canon Service Facilities in Canada. LIMITATIONS Except as otherwise required by applicable legislation, this warranty is in lieu of all other warranties, conditions, guarantees or representations, express or implied, statutory or otherwise, relative to this Canon product, including implied warranties or conditions of merchantability or fitness for a particular purpose. Canon Canada assumes no liability for special, consequential or incidental damages or loss that may arise, whether on account of negligence or otherwise, from the use, misuse or inability to use this Canon product (including loss of profit, revenue, video tapes or enjoyment) or from failure to conform to any express or implied warranties, conditions, guarantees or representations. Any recovery under this limited warranty shall not exceed the purchase price of the product. Canon Canada does not assume or authorize any other person to assume for Canon Canada any other liability with respect to this Canon product. This warranty does not extend to any person other than the original purchaser of this Canon product or the person for whom it was purchased as a gift and states your exclusive remedy. NOTICE TO CONSUMER If you plan to take important videos or if the product has not been used for some time, please check all functions with the instruction book before using it.