SWIFT Range

9 pin and 24 pin print heads 80 column and 136 column carriages Print speeds up to 420 cps in a wide range of fonts Flexible paper handling bottom, rear and top paper feed

Better. Believe it.

M A T R I X
A powerful family of fast, easy to use, reliable and cost effective dot matrix printers
Swift 330+ and Swift 330x
q q q q q q q 24 pin dot matrix 420 cps in draft mode (at 15 cpi) 112 cps in letter quality (at 12 cpi) Up to 1 + 4 copies Heavy duty print head Buffer expansion up to 128 Kb Scalable fonts up to 40 pt
Offering the highest speeds in the Swift range, the Swift 330+ and Swift 330x printers are ideal for invoicing, reporting and journal printing. The 24-pin long-life print head gives excellent definition when printing complex international characters backed up by Citizen's 2 year warranty covering all its Swift printers.

Swift 240+

q q q q q q 24 pin dot matrix 300 cps in draft mode (at 15 cpi) 79 cps in letter quality (at 12 cpi) Up to 1 + 4 copies Heavy duty print head Buffer expansion up to 128 Kb
The Swift 240+ printer is a narrow carriage dot matrix printer, ideal for invoicing or reporting. As with the Swift 330 printers, the long-life 24-pin print head gives clear, crisp printing and reliability.

Swift 90e and Swift 120e

q q q q 9 pin dot matrix 270 cps in draft mode (at 15 cpi) 54 cps in letter quality (at 12 cpi) Up to 1 + 3 copies
The Swift 90e and 120e printers are narrow carriage, 9-pin dot Matrix printers offering reliable, unattended printing. With six letter quality fonts, Epson FX-1170 and IBM Proprinter III emulations as standard plus a choice of options these printers cover virtually any print job from invoices to mailshots.
Command Vue III Control Panel
q Easy-to-use printer control q Quick changes to current settings q Access to Macro configuration system Citizen "Command Vue III" menu system has been developed and refined on successive generations of Swift printers giving easy-touse yet extremely powerful control of all printer functions.
Paper Feeding and Paper Paths
q q q q q q Single, cut sheet paper using manual sheet guide Rear, push tractor feeding for continuous stationery Pull tractor for heavier stationery or thicker media Bottom feeding, ideal for labels Zero tear-off function for no paper wastage Paper parking with push tractor
Printer shown bottom feeding labels on the optional printer stand
Optional Automatic Sheet Feeder
q q q q Automatic cut-sheet paper feeder Narrow carriage models handle up to A4 paper Wide carriage models handle up to A3 paper User installable option
Optional Serial Interface
q q q q Up to 19,200 baud Printer automatically switches to the correct interface User installable option Macro configuration of serial port settings
Showing optional sheet feeder, 128Kb memory card and serial interface installed together
32Kb and 128Kb memory expansion options
q Available for the Swift 240+, 240x, 330+ and 330x printers q Increases buffer and download memory q User installable option Colour ribbon and colour kit

Optional Colour Kit

q Allows you to add highlights or full colour to reports q Available for the Swift 240+, 240x, 330+ and 330x printers q User installable option

Matrix + Portable Range Brochure 2.qxd

15-Jul-03

Page 2

Dot Matrix Printers

Printer
Technology Resolution Print Width @10cpi Print Speeds: Draft @ 15 cpi Draft @ 10 cpi LQ/NLQ @ 12 cpi Fonts Emulations

M AT R I X

Swift 120e
Impact Dot Matrix 9 pin 240 x 216 dpi 80 columns 270 cps 180 cps 54 cps 2 Draft, 6 NLQ. Epson FX80 IBM Proprinter III Citizen Unique Eg: Labels, A5, A4, Letter, Envelopes, Fanfold Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+3 Standard Standard 8KB Automatic Sheet Feeder

P R I N T E R S

Swift 330x
Impact Dot Matrix 24 pin 360 x 360 dpi 136 columns 420 cps 280 cps 112 cps 2 Draft, 6 LQ, 2 Scalable Epson ESC/P2 (LQ1170) IBM Proprinter XL24E Citizen Unique Eg: Labels, A4, A3, Letter, Fanfold, Envelopes Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+4 Standard Option 8KB 128KB Colour kit RS232C Serial Interface Automatic Sheet Feeder 604 x 338 x 143 8.3 kg Two year warranty, including printhead Standard push or pull tractor Colour printing option Print head life 400 million characters

Swift 90e

Impact Dot Matrix 9 pin 240 x 216 dpi 80 columns 270 cps 180 cps 54 cps 2 Draft, 6 NLQ. Epson FX80 IBM Proprinter III Citizen Unique Eg: Labels, A5, A4, Letter, Envelopes, Fanfold Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+3 Standard Option 8KB RS232C Serial Interface Automatic Sheet Feeder 405 x 320 x 136 5.2 kg Two year warranty, including printhead Standard push or pull tractor
Impact Dot Matrix 24 pin 360 x 360 dpi 80 columns 300 cps 200 cps 79 cps 2 Draft, 6 NLQ, 2 Scalable Epson ESC/P2 (LQ570) IBM Proprinter X24E Citizen Unique Eg: Labels, A4, A5, Letter, Fanfold, Envelopes Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+4 Standard Option 8KB 128KB Colour kit RS232C Serial Interface Automatic Sheet Feeder 405 x 320 x 136 5.2 kg Two year warranty, including printhead Standard push or pull tractor Colour printing option Print head life 400 million characters

Swift 330+

Impact Dot Matrix 24 pin 360 x 360 dpi 80 columns 420 cps 280 cps 112 cps 2 Draft, 6 LQ, 2 Scalable Epson ESC/P2 (LQ570) IBM Proprinter X24E Citizen Unique Eg: Labels, A4, A5, Letter, Fanfold, Envelopes Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+4 Standard Option 40KB 128KB Colour kit RS232C Serial Interface Automatic Sheet Feeder 405 x 320 x 136 5.2 kg Two year warranty, including printhead Standard push or pull tractor Colour printing option Print head life 400 million characters

Prodot 300

Impact Dot Matrix 24 pin, Flatbed 360 x 360 dpi 80 columns 300 cps 200 cps 79 cps 1 Draft, 8 LQ, 2 Scalable Epson ESC/P2 (LQ570) IBM Proprinter X24E Citizen Unique 3.5 10.1 Eg: Labels, A5, A4, Letter, Fanfold Flatbed Paper Path Front Load, Front Eject Single Sheet Guides Rear Push Tractor Zero Tear-off Paper Parking 1+6 Standard Standard 96KB Front Table Extension

Prodot 350

A powerful family of fast, easy to use, reliable and cost effective dot matrix printers 80 and 136 column carriages Print speeds up to 420 cps in a wide range of fonts
Min/Max Media Size (width) Paper Handling
Optional Paper Handling Copies (max) Parallel Interface Serial Interface Standard Input Buffer Expandable to Options
Size (W x D x H mm) & Weight Warranty Special Features
405 x 320 x 136 5.2 kg Two year warranty, including printhead Serial Interface as standard Standard push or pull tractor
417 x 325 x 205 5.7 kg Two year warranty, including printhead Front loading in and out Automatic skew detection Straight paper path
417 x 325 x 205 6.3 kg Two year warranty, including printhead Automatic Head Gap Adjustment Automatic skew correction Vertical Passbook Printing Media up to 2mm thick

Users Manual

Swift 90, Swift 120D and Swift 90x Swift 240+ and Swift 240x Swift 330+ and Swift 330x

Contents

Product Warranty..... 4 User Safety Instructions.... 5 Introduction..... 6 About This Printer Manual.... 6 What to do if you have problems.... 7 For the latest information.... 7 http://www.citizen.co.uk.... 7 Chapter 1.... 8 Unpacking And Assembling Your Printer... 8 Unpacking The Printer.... 8 Finding A Suitable Location.... 8 Getting To Know Your Printer.... 9 Printer Components.... 9 Assembling The Printer.... 9 Installing The Ribbon.... 10 Connecting To Your Computer.... 10 Installing The Power Cable.... 11 Chapter 2..... 12 Paper Handling And Loading.... 12 Paper Types.... 12 Installing The Tractor Unit.... 13 Installing The Tractor In The Push Position... 13 Installing The Tractor Unit In The Pull Position... 14 Setting The Paper Thickness.... 14 Adjusting The Paper Thickness Lever... 15 Setting the Paper Select Lever.... 15 Paper Handling Summary Chart.... 15 Printing On Continuous Paper.... 16 Printing On Single Sheets.... 16 Printing On Multi-Part Forms.... 17 Printing On Continuous Feed Labels... 18 Printing On Envelopes.... 18 Printing On Overhead Transparencies... 19 Special Paper Handling Features.... 19 Paper Parking..... 19 Paper Tear Off..... 20 Top Of Form Fine Adjustment - VTOP... 21 Chapter 3..... 22 The Control Panel.... 22 Basic Operations..... 22 Changing The Appearance Of Text (The Mode Menu Groups).. 23 Changing The Font.... 24 Changing The Text Pitch.... 24 Changing The Style Of Printing... 24 Power-On Settings.... 25 Making A Print Out Of The Printers Default Settings... 25
Changing The Default Settings... 26 Menu Mode.... 27 Menu Functions.... 27 The Install Menu Group... 28 Tear-Off Postition Adjustments.... 29 Printer Self-Tests..... 29 Factory Default Settings.... 30 The Buffer Memory.... 30 Chapter 4..... 31 Setting Up Your Printer To Work With Your Software... 31 Microsoft Windows...... 31 IBM PCs Or Compatibles.... 31 Choosing A Suitable Emulation.... 31 Codepages - International Characters... 32 Euro Currency Symbol.... 32 Chapter 5..... 33 Maintenance And Fault Finding... 33 Problems And Solutions.... 34 Error Messages And Their Causes.... 35 Chapter 6..... 37 Printer Accessories.... 37 RAM Modules.... 37 Automatic Sheet Feeder.... 37 Installing The Automatic Sheet Feeder... 38 ASF Specification..... 39 Changing Between Continuous Forms And Single Sheets.. 39 The Colour Kit..... 39 Using The Colour Kit.... 40 The Printer Stand..... 40 The Serial interface.... 40 Chapter 7..... 43 Specifications for each printer... 43 General Specifications.... 44

Product Warranty

This product is covered by Citizens 2 year warranty for manufacturing defects. Please note that items regarded as consumables, for example ribbons, where faults develop due to normal operational wear are not included. To obtain service under this warranty please return the product in its original packaging to your supplier along with your purchase receipt. The Citizen 2 year warranty is additional to your normal consumers rights. Trademark Acknowledgements Citizen: Epson EX, FX, LQ: Citizen Watch Co. Ltd. Japan, Citizen Systems Europe GmbH Seiko Epson Corporation
IBM Personal Computer, IBM PC, IBM Proprinter: International Business Machines Corporation Microsoft, Windows: NEC: Microsoft Corporation Nippon Electric Company
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any mean, mechanical, photocopying, recording or otherwise, without the prior written permission of Citizen Systems Europe. No liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this manual, Citizen Systems Europe assumes no responsibility for errors or omissions. Neither is any liability assumed for any damages resulting from the use of the information contained herein. Copyright 1999 Citizen Systems Europe http://www.citizen-europe.com

User Safety Instructions

3 Read all the enclosed unpacking and operating instructions and keep them for future reference. Follow all warnings and instructions marked on the product. Do not use liquid or aerosol cleaners. Use a damp cloth with a small amount of detergent to remove marks from the covers. For more persistent marks refer to your dealer for a suitable cleaner. Do not use this product near water. Switch the product off immediately if liquid is spilt into it or if it has been exposed to rain or water. The slots and openings on the product are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, observe the following: Do not block or cover the ventilation openings Do not operate the product on a surface such as a bed, sofa or blanket as this may block the openings and lead to overheating Do not operate the product on or near a radiator or similar heat source Do not enclose the product within an enclosure such as an acoustic hood without providing proper ventilation Never push objects of any sort through the openings in the cover as they may touch dangerous voltage points or short out parts which may result in a fire risk or an electric shock. Ensure that the local power supply is 220-240V at 50 Hz standards. If you are in any doubt contact your dealer or a registered electrician. Ensure that the power cable supplied with your printer matches the power cables of your other computer equipment. If it does not, please contact your dealer or a registered electrician. Do not allow anything to rest on the power cable and do not position the product where the power cable may be walked on. Except as explained elsewhere in this manual, do not attempt to service the product yourself. Opening or removing the covers may expose you to dangerous voltage points or other risks and may invalidate your warranty. Refer all servicing to registered service personnel. The mains plug on this equipment must always be used to disconnect the mains power for servicing or repair. Please ensure that the socket outlet is installed near the equipment and is easily accessible. Unplug this product from the power supply and refer servicing to registered personnel if: The power cable or plug is damaged or frayed The product has been exposed to rain or water or if liquid has been spilt into it The product has been dropped or the cabinet damaged The product exhibits a distinct change in performance, indicating a need for service

Warning: Attempts to service the printer yourself can be extremely dangerous and may also further damage and invalidate the warranty. Det matande vgguttaget skall placerat nra apparaten och vara latttkomligt. Stikkontakten skal placeres per apparatet og vare lettilgzngeligt.

Introduction

Thank you for purchasing this Citizen printer - you have made the right decision. Citizen ranks amongst the top European printer manufacturers, producing innovative, high quality printers backed by a worldwide organisation renowned for its reliable, precision engineered products. This manual covers a range of printer products, from 9-pin narrow carriage printers to 24-pin wide carriage, high performance printing. However, all machines in the range used the same set of features to operate the printer allowing you to confidently operate any of our products. The printers are designed to be easy to setup, operate and use and yet full of features and functions for those customers who need more control.
About This Printer Manual
Chapter 1 tells you how to unpack and assemble your printer. Chapter 2 describes the various paper handling facilities of the printer. Chapter 3 describes the control panel and its functions. Chapter 4 deals with the actual printing process and activating the printer from your computer using popular commercial software packages. Chapter 5 covers routine maintenance procedures and fault-finding, helping you to solve common printer problems. Chapter 6 gives you information on options and accessories for your printer Chapter 7 details the full technical specifications of your printer. We think youll find the manual and the printer functional and easy to use, but we will always be glad to hear your comments so that we can improve our product where necessary.
What to do if you have problems
If you have any problems with your printer or require assistance in setting it up with your software we advise you to do the following: Read Chapter 4 and 5 of this user manual Read the software driver documentation (if applicable) Contact your local dealer from whom you purchased the printer. Please visit our web site and take a look at the technical support pages. Details of this are shown below If you live in the United Kingdom, you can call our Printer Helpdesk on 797. Calls are charged at 50p per minute (correct at time of printing)

For the latest information http://www.citizen-europe.com
Our web site contains the latest information on all our products. This will include updates printer drivers, details of codepages currently supported by our printers and a comprehensive FAQ (frequently asked questions) list. In addition, there is a full distributor directory giving you details of a supplier nearest to you and also details of suitable e-mail addresses or web sites that can provide and answer to your enquiry.
Chapter 1 Unpacking And Assembling Your Printer
In this chapter, well help you to set up your new printer. Well show you how to unpack your printer and its components, as well as suggesting a suitable work location for it. Well also show you how to install the ribbon and the power cable and how to connect the printer to your computer.

Unpacking The Printer

Lay the box on its side and slide the printer out by grasping the side packaging. As you unpack your printer, set aside and save the packing materials. They have been specially designed to the printer and will come in handy in case you ever need to transport it to a different location. Are All Items Present? Having unpacked the printer and its component parts, check to see that all the following items are there:

A B C D E F G

Printer Single sheet guide Power cable Ribbon cartridge Tractor feed unit User manual Paper feed knob (packaged separately in box)
Are all Items Undamaged? Examine the printer and all the parts for obvious damage. If there are any, contact your dealer or delivery agent immediately. Installing The Paper Feed Knob To install the paper feed knob simply insert the cylinder end of the knob with the four prongs into the paper knob opening on the right hand side of the printer. Push the knob in gently until it engages. Then turn it to ensure the platen moves.
Finding A Suitable Location
Before you set up your printer you should think about the best location for it. But there are a few considerations that can make life with your printer a lot easier: Avoid areas subject to excessive heat (direct sunlight for example), humidity, dust or grease Provide a steady source of 220 to 240 volt electricity at 50 Hz Choose a flat sturdy surface with enough room for the paper to flow freely into and out of the printer Position the printer so that connecting the power and computer cables will not interfere with the paper flow Do not put any objects on top of the printer, especially while printing as the extra weight may cause the print head to jam
Getting To Know Your Printer
With the preliminaries out of the way lets take a closer look at the printer components and the paper controls to see what they do.

Printer Components

A The power switch is used to turn the printer on and off. It is at the left hand side of the printer near the back. While the printer is on, the top of the case may feel warm to the touch. This is normal for a high-speed printer and is nothing to worry about. The platen is the hard rubber roller that carries the paper to the print head. The paper feed knob is attached to the platen. You can feed the paper and set its position manually by turning this knob but only when no power is applied to the printer. When the printer is on and off line you can feed the paper automatically by pressing the line feed/form feed (LF/FF) or PARK/LOAD key - see Chapter 3. The paper select lever is used to set the type of paper feed required, whether feed for single sheets or tractor feed for continuous paper. The paper thickness lever adjusts the print head to accommodate different paper thicknesses and types of forms. It is located inside the printer, at the left hand side, adjacent to the platen. The tractor is the sprocket assemblies that feed continuous paper into the printer and keep the paper properly aligned. Continuous paper, also called fan-fold, tractor feed or pin-feed paper, is what you probably think of as computer paper. It consists of continuous perforated sheets with holes punched along the sides. The printer can accept optional modules to add more memory and a serial interface. It Is located at the rear right hand side of the printer under the removable cover.

Installing The Tractor In The Push Position
The printer comes from the factory with the tractor unit installed in the push position. These instructions are needed only if someone removed the tractor from your printer or installed it in pull position. Figure E shows the positions when removing the tractor unit Figure F shows the positions when installing the tractor unit. The components are as follows: A Tractor unit B Release tab C Groove D Pin
Remove any paper from the tractor. To remove the tractor from the pull position, use two hands. Place your thumbs on the release tabs and your fingers on the outside of the printer case. Press with your thumbs and push the tractor backwards. The unit will lift up easily. Set the tractor unit down in the rear printer opening. Locate two small pins pointing outward to the sides of the opening. When the tractor is correctly installed, these pins will be clamped into a small groove located just under the release tabs. Place a forefinger between each end of the tractor and the rear wall of the printer opening. Your fingers will be against a ridged surface. Brace your thumbs on the top sides of the printer opening. Pull the tractor towards you with your forefingers until the release tabs snap over the pins.
Installing The Tractor Unit In The Pull Position
Follow these instructions to install the tractor unit in the pull position: A B C D E F Forward Notch Front Pins Half circle notch Platform Rear Pins Spring Arm
Remove the top cover. Remove any paper currently loaded in the printer. Place your thumbs on the release tabs located on both ends of the tractor unit. Grip the outside of the printer with your fingers, push thumbs down and back. The tractor unit will pop backwards when it releases from the push position. Lift the tractor out with the metal crossbars. Look at the tractor unit and locate the rear set of pins (E) on the right and left of the unit and the notches (A) that hold the unit in position. On the printer itself, locate the front pins (B) and the half-circle notch (C). Using two hands, hold both ends of the tractor unit and position the tractor above the central portion of the printer. The tractor feeders that grip the paper will be facing you and the round crossbar will be above the square crossbar. Rest the bottom of the spring arms (B) pin into the half circle notch (C). Keep the tractor seated while you press downward from the tractor unit. The notches extending downwards from the tractor unit (A) will engage the two forward pins (B). When correctly installed, the tractor unit clicks into place and feels very solidly attached. The tractor feeders will be almost vertical. Make sure the large paper select lever on the right-hand side of the printer is in the forward (continuous forms) position.

A B C D E 7

Printing On Single Sheets
Single sheet feeding allows you to print on your company letterhead as well as many other types of paper that are not available as continuous paper. It is a very easy procedure with the printer. Follow these steps:
Be sure the tractor is in the push position (if not, follow the installation instructions earlier in this chapter). Paper guide extension Paper holders Paper guide Paper select lever Install the paper guide in the upright position used for inserting paper. To do this, hold the paper guide so that the two corner extensions point downward into the printer. Slide the guide pins (A) onto the L shaped channel slot. At the same time, position the paper guide forward slightly allowing the pins to slip into the vertical channel. When installed correctly the paper guide sits in an upright position. Change the paper select lever (D) to the rear (single sheet) position. To use the paper guide, simply move the left paper holder to the left as tar as it will go. This is the normal position, however you can adjust it according to the size of paper you will be using. Insert a sheet of paper and adjust the right paper holder to the paper width. With the sheet of paper out of the printer, turn the printer on. The POWER light glows and then flashes to indicate PAPER OUT. a piece of paper head-in, face down, between the paper holders (as you would load paper in a typewriter). Push the paper down gently to be sure it is all the way in. Wait a brief time. The paper automatically feeds into the printer and stops when it reaches the correct position for the starting line of print. The PAPER OUT light stops flashing. Prepare to print by pressing the ON LINE key which illuminates the ON LINE light.

A B C D 2

Your printer is now ready to receive data from your computer and print a document on single sheets. The printer waits between pages for you to insert each new sheet and the control panel reminds you to load paper by the POWER/PAPER OUT LED flashing. Loading sheets repeatedly is faster and more efficient with the automatic sheet feeder. Read more about them in Appendix C, Accessories.
Printing On Multi-Part Forms
Printing on multi-part forms uses the bottom feeding method with the tractor in the pull position in order to grip the exiting forms and pull them out. Feeding paper in this way allows the forms almost straight through the printer with minimal curling around the platen. However, you will not be able to use the paper tear off, top of form fine adjustment and paper parking features. A B C Recommended printer stand Supply of forms feeds from below the printer Tractor in the pull position

The printer will now use the selected font until you change it again, switch off the printer, or the font is changed by a software package, such as a wordprocessor, on the computer. If you want to prevent the computer changing the font, please refer to the FONT LOCK option under the STYLE menu, later in this section.

Changing The Text Pitch

To change the pitch: Set slide switch SW1 to MODE. Move slide switch SW2 to PITCH to display the pitch menu. The options are 10 CPI (Pica, the default), 12 CPI (Elite), 15 CPI and Proportional. If you choose Proportional, the spacing between characters is adjusted according to their width, giving a pleasing typeset appearance to the text. The function LED next to the current pitch will be lit, and all the others will be off. Press the function switch for the pitch you require. The function LED next to the old pitch will go out, and the LED for the new pitch will come on.
The printer will now use the selected pitch until you change it again, switch off the printer, or pitch is changed by a software package, such as a wordprocessor, on the computer.
Changing The Style Of Printing
Besides allowing you to set FONT LOCK temporarily, the style menu group allows you to select a number of options for different styles of printing.
Move SW1 to the MODE position and SW2 to the STYLE position. The top two functions on the style menu will change depending upon the version of printer that you have. They are all described below: Quarter Printing This function allows up to four pages to be compressed on to one page. This is ideal for producing pocket-sized booklets or previewing documents. Copy Mode To make the print head strike harder when you are using multi-part forms, you can enable copy mode. Emphasised Mode To make the text appear bolder, enable this function. It can be used to give a darker print with multi-part forms. Expanded Mode This is used to stretch the printing in to either 5 cpi or 6 cpi Font Lock When this setting is on, the printer ignores any commands from the computer to change the printers font. The printer will carry on printing in the font you have set using the control panel. To disable this function, ensure the FONT LOCK light is off. Condensed Mode The causes the printer to print in condensed mode. If the Text Pitch (see previous) is 10 cpi, the condensed version will be 17 cpi. With the printer in 12 cpi mode, the condensed version will be 20 cpi.

The print out will be very similar to the default settings report except that it will allow you to step through each line turn selecting your required setting. The instructions printed in the first four lines of the
report explain which keys to use to make adjustments to the settings.

Menu Mode

1 The SELECT key moves the print head from one item to the next. Press it a few times and the print head will move along each time to the next option. Repeatedly pressing the SELECT key moves the head to the next option, eventually returning to the first option. The SAVE key selects the item currently pointed to by the print head. This then becomes the standard or default setting. The MENU key moves on to the next menu item without saving the new value. If you do not want to make any changes to the current menu item setting, press the MENU key. Moving the SW1 switch exits from the SETUP position exits menu mode. The new settings are NOT activated until the printer is switched off or the MENU key is held down for 3 seconds.

Menu Functions

LANGUAGE The language used for the menu print out. Standard options include: English, French, German, Italian, Spanish, Portuguese, Dutch. RIBBON This option is used to specify the type of ribbon installed. The options are NORMAL, or COLOUR. In some versions of printer, you can also select a BLACK FILM ribbon. ASF Automatic Sheet Feeder. This is used to specify whether an automatic sheet feeder is installed. The options are OFF, ASF for a paper feeder, or ASF + ENVELOPE for the ASF with the envelope feeding facility. EMULATION is used to set which emulation to use. The AUTO option will automatically try to determine the correct emulation. However, in certain circumstances, you may need to be more specific and choose from EPSON or IBM and, in some case, NEC. FONT gives a choice of six letter-quality fonts, a DRAFT font for quick printing, and a high-speed or HS-DRAFT font for even quicker printing. The exact letter quality font styles may vary for specialist versions of this printer, but generally, they are as follows: Font 1 Font 2 Font 3 CTZ Courier CTZ Roman CTZ Sanserif Font 4 Font 5 Font 6 CTZ Prestige Elite CTZ Script CTZ Orator

IBM PCs Or Compatibles

Most IBM and compatibles now use Windows operating systems as standard. Please refer to the section above for more information on using your printer with Windows. There are still, however, a number of other operating systems where printer drivers are not readily available because the software was not designed with this method of printing in mind. However, it is normally possible to use a compatible emulation (and alternative language) instead of one of our specific drivers. Please read the following section for more information.
Choosing A Suitable Emulation
Swift 90 or 120D Swift 90x Citizen Citizen Epson Epson IBM Swift 90 Swift 9 EX800 FX850 Proprinter III Swift 90x Swift 9x EX1000 FX1170 Proprinter III/XL Swift 240+ or 330+ Swift 240 or 240+ Swift 24 or 24e LQ850 LQ500 Proprinter X24e Swift 240x or 330x Swift 240x Swift 24x LQ2170 LQ2550 Proprinter XL24e
Codepages - International Characters
Your printer has a number of international character sets built in to the printer as standard. Depending upon the version of printer you have - which is usually related to the country the printer was sold in - will change the number and range of character sets available. These character sets are called codepages and will include the more common Western characters, including accented characters used in French, German and Spanish languages, to name but a few. To find out what codepages your particular printer support, perform a Default Settings Report as described in Chapter 3. This will list all available codepages. In addition, printers contain codepages for Arabic, Cyrillic, Greek and Hebrew character sets and languages with similarities to these. As new character sets and codepages are constantly being developed, your printer may contain more character sets than can be seen in this manual. It is our policy to introduce new codepages as soon as standards have been confirmed. For the latest details on what codepages are avialable in specific versions of printers, please refer to the section at the beginning of the manual called For The Latest Information

Euro Currency Symbol

The new European Union symbol for the Euro Currency is provided in codepage PC858 and ISO Latin 9. If you are using the internal fonts of the printer, please ensure that your printer supports this codepage and it is selected. Also, ensure that the printer driver for your particular piece of software is Euro enabled. If you are using Microsoft Windows, ensure that your version supports the Euro symbol. For the latest information on Microsoft software or for updated information, we suggest you contact Microsoft directly: refer to documentation supplied with your software for your nearest dealer.
Chapter 5 Maintenance And Fault Finding
Your printer requires very little routine maintenance. In fact, the best maintenance for the printer is preventative. If you have followed the suggestions for locating it in an area free of excessive dust and heat it will give you a long and trouble-free performance. Periodic cleaning, replacement of the ribbon and, after a very long time, replacement of the print head are about the only maintenance tasks youll need to carry out. Well cover these items in this chapter. However, before carrying out any of these tasks make sure that the printer has been switched off. Cleaning Dirt and dust are the biggest enemies. The print head cover will keep most dirt from the printer mechanism, but occasional cleaning to remove paper particles is a good idea. To clean the inside of the printer, remove the top cover and ribbon as described in Chapter 1. Then use a soft brush to remove lint and dust from the print head area, being careful not to damage any of the cables and pulleys. Do not dust the circuit board area. The outside of the printer case can be cleaned, when needed, with a damp cloth and non-abrasive cleaner. Ribbon Cartridge The inked ribbon in the cartridge is a continuous loop and will print several million characters before needing replacement. When printed characters begin to appear feint it is time to replace the ribbon cartridge. Replacing the ribbon is a simple matter of taking out the old cartridge and replacing it with a new one. Before removing the old cartridge always turn off the power and allow the print head to cool as it can be extremely hot. Then slide the print head to the left edge to avoid damage to the print head cable. See the ribbon installation section in Chapter 1 for details. Print Head The print head has a very long life. You will know that it needs replacement when printed characters are feint, even with a new ribbon cartridge or if you see a feint line through the printed characters. To replace the print head start by removing the top cover and the ribbon cartridge. Unlock the print head by pressing the two plastic prongs at the top together, with the thumb and forefinger. Pull up the print head, removing it from the head guide as shown. Locate the print head cable and grasping it at the print head end, free the connectors from the print head. This is also a good time to clean the chrome ribbon guide. It is removed by pressing the side projections in the ribbon grooves together with the thumb and forefinger. Then lift it out and clean with a damp cloth. Attach the cable connector to the new print head. Position the print head in the head guide and press down until it clicks securely into place.

Home error Indicated by LEDs 1 and 2 flashing alternatively Characteristic When an error is detected the printer goes OFF LINE. Power is turned off and then on again and the printer comes back ON LINE. Cause The position of the print head is not correct, referred to as a home error. This is usually caused by something jamming the print head. Remove the top cover of the printer and check for obstructions including torn paper or an incorrectly placed ribbon. If the problem persists, you make need to take the printer to your nearest service centre to ensure there is no lasting problem. Remedy Turn power off then back on again.
Top Cover Open Indicated by LED 1 flashing Characteristic When an error is detected the printer goes OFF LINE. Cause When top cover is open Remedy Close top cover. Press ON LINE button.
Chapter 6 Printer Accessories
Various options and accessories to improve printing performance and to make your job easier may further enhance your printer. These are detailed in this chapter.

RAM Modules

On 24-pin printers, you can further increase the versatility of the printer by installing optional RAM modules. These are placed in the module slot located in the options compartment at the top right hand side of the printer, beneath the top cover. To access the compartment slide the cover to the right. To install the module, position it as shown (i.e., when standing in front of the printer the module label is facing left). Push it into the slot until it makes a secure connection and clicks into place. Dont force it if it doesnt fit correctly. Instead remove the module and try inserting it again. The following precautions must be taken when installing and using modules: Switch the printer power off when removing or installing modules. Do not bend the module or touch the connecting area on the back. Do riot expose the module to direct sunlight or other temperature sources. Ensure that the module is for the correct printer.
There are two types of module available: a 32K RAM module and a 128K RAM module The function of optional RAM modules can be changed via the control panel to either increase the internal receive buffer from 8K byte to 40/136K byte enabling your PC to quickly move to another task or it can be used to download character data in IBM mode.

ASF Specification

Bin stacker capacity Weight Size 60 (g/m) 90(g/m) Operating Temperature Storage Temperature Acoustic noise level Capacity (sheets) B5 A4 Letter Legal B54 +5 to +35C, No condensing, Relative Humidity 30 to 80% -30 to +65C, No condensing, Relative Humidity 5 to 85% Paper feeding noise: less than 50dB(A)
Changing Between Continuous Forms And Single Sheets
Once you have installed the automatic sheet feeder by the procedures above, you can alternate between continuous forms and single sheets easily. Changing From Single Sheets To Continuous Forms You do not have to remove the sheet feeder when using continuous forms. All you need to do is to set the paper select lever to the position. Changing From Continuous Forms To Single Sheets You do not have to remove the continuous forms from the tractors when printing on single sheets. You need only carry out the following steps: Turn the printer off line. If the continuous form paper is in the tear off position, press the PARKILOAD key once; if it is in the TOF position press the PARK/LOAD key twice. The paper will retract to the parking position. Set the paper select lever to the single sheet position.

The Colour Kit

The colour kit allows you to print in a wide range of colours, especially from graphical programs such as Windows. You can use it via commercial software or with your own programs. You will obviously need a colour ribbon with the colour kit, but apart from replacing this ribbon and the usual cleaning and maintenance your colour option should give you reliable and trouble free service. The colour kit consists of a colour ribbon cartridge and a motor driver colour unit. Installing The Colour Kit To install the colour kit, simply follow these steps:
Turn the printer off and remove the top cover and the black ribbon cartridge. Position the colour unit over the compartment at the right hand side of the printer as shown above. Notice that the bottom of the colour unit has a slot that looks like an upside down Y. Slide the colour unit down to fit the Y over the bar. Make sure that the connection is secure. Fit the connector pins of the cable into the slot on the edge of the control panel Slide the ribbon roller guide to the centre of the ribbon. Position the cartridge as illustrated and fit the roller guide over the print head. Note: Keep the ribbon taut with the ribbon knob to make this job easier. Click the tabs at each end of the ribbon cartridge into the corresponding slots. The cartridge should be secure but the whole mechanism will tilt up and down. Dont worry about this - it is to enable colour printing. Check that the ribbon is taut (but dont tighten it too much!). Replace the cover and turn on the printer, ready for printing. Set the ribbon to COLOUR in the INSTALL menu, then move the slide switch to SETUP and press SAVE for three seconds to install the option.

Data ready protocol 7 Bit Parity check on Odd
3-1 ON OFF OFF OFF OFF ON ON ON
Baud Rate 19200 (not Swift 90,120D 90x) 110 or 150
The Data-Ready Protocol The data-ready protocol works by controlling the signals on pins of the interface. The pin functions with the data-ready protocol are shown in below. The DTR pin controls the flow of information to the printer. When the remaining buffer capacity is less than 256 bytes the printer changes the DTR signal to LOW. When the data in the buffer falls to below 256 bytes the signal is again changed to HIGH. Your computer must stop sending information within 256 characters after the printer makes the DTR signal LOW or the information that overfills that buffer will be lost. When the printer goes on line the printer changes the DTR signal from LOW to HIGH to signal to the computer that it is ready to receive information. The XON/XOFF Protocol This is the simplest of the software protocols. When the printers buffer fills up it sends the ASCII code XOFF (13 HEX) to the computer to tell it to stop sending information. When there is again some room in the buffer the printer sends the ASCII code XON (11 HEX) to the computer to tell it to resume sending information. If the computer doesnt stop sending information within 256 characters after it receives an XOFF code the information that overfills the buffer will be lost. The printer will send an XON code when it goes on line to get things started. It will send an XOFF code to stop the computer from sending information if there is an error, such as running out of paper. Serial Interface Data Ready Protocol Pin Functions Pin Signal GND TXD RXD RTS GND DTR Direction IN OUT OUT Function Printers chassis ground Not used Carries data to the printer High when the printer is on line Signal ground HIGH when the printer is ready to receive data
Pin functions With The XON/XOFF Software Protocols Pin Signal GND TXD RXD RTS GND DTR Direction OUT IN OUT OUT Function Printers chassis ground Carries data from the printer Carries data to the printer ON when the printer is ready to receive data Signal ground Turned ON when the printer is ready to receive data.
Signal Levels The serial interface uses standard RS232C signal levels as shown below Signal Level LOW (0 or mark) HIGH (1 or space)
Input -25V to -3V +3V to +25V

Output -12V +12V

Chapter 7 Specifications for each printer
Swift90 Swift120D Number /Pins 9 Printing Speed (cps) HS Draft 15 cpi Draft 15 cpi 270 Draft 12 cpi 216 Draft 10 cpi 180 LQ 15 cpi 68 LQ 12 cpi 54 LQ 10 cpi 45 Columns 10cpi 80 Input buffer Expansion Fonts HS Draft Draft LQ Scalable LQ 8 Kb Swift 90x Swift 240+ Swift 240x Swift 330+ Swift 330x

Kb 32 / 128 Kb

Kb 128 Kb
Character Matrix (H x V) LQ 10 cpi 24x18 Draft 10 cpi 12x9 Resolution Line spacing Paper Single sheet Continuous Thickness Weight Copies Lengths 240x216 n/216

24x18 12x9 240x216 n/216

36x24 12x24 360x360 n/360

7.2-10.1 4.0-10.1

7.2-16.1 4.0-16.1
7.2-16.1 7.2-10.1 4.0-16.1 4.0-10.1 <0.1 mm 80 - 100 gsm 1+4 1+4 1+4 6, 8, 11 (Letter), 1.66 (A4), 12, 14 (Legal)
Noise Levels (dB(A) Standard 47.5 Quiet 45 Mechanical HxWxD mm Weight Kg

49.5 47.5

136x405x320 5.2

143x604x338 7.8

143x604x338 136x405x320 7.8 5.3

143x604x338 7.9

General Specifications
Printing Method Impact Dot Matrix Printing Direction Bi-directional standard, logic seeking (DP, LQ and graphics) Uni-directional selectable from control panel ( LQ and graphics) Ribbon Black Colour Power Voltage Standby Operation Warranty Printer warranty Repair MTBF MTTR Lifetime Printhead life Ribbon life Interfaces Parallel RS232C
Standard Option - user installable
180 - 264 Volts AC 10 Watts 70 Watts
Citizens unique 2 years, including the printhead
4000 hours, excluding life of printhead 20 minutes or less
200 million stokes per wire 2 million characters (original black ribbon)
Standard Standard on Swift 120D. Optional, user installable on all other models EN60950, EN55022 All machines carry CE approval

Approvals

Character sets Epson mode IBM Mode Codepages
Standard ASC11 plus 32 international characters IBM characters and line and block graphics Please refer to chapter 4 for details