Warning: Attempts to service the printer yourself can be extremely dangerous and may also further damage and invalidate the warranty. Det matande vgguttaget skall placerat nra apparaten och vara latttkomligt. Stikkontakten skal placeres per apparatet og vare lettilgzngeligt.

Introduction

Thank you for purchasing this Citizen printer - you have made the right decision. Citizen ranks amongst the top European printer manufacturers, producing innovative, high quality printers backed by a worldwide organisation renowned for its reliable, precision engineered products. This manual covers a range of printer products, from 9-pin narrow carriage printers to 24-pin wide carriage, high performance printing. However, all machines in the range used the same set of features to operate the printer allowing you to confidently operate any of our products. The printers are designed to be easy to setup, operate and use and yet full of features and functions for those customers who need more control.
About This Printer Manual
Chapter 1 tells you how to unpack and assemble your printer. Chapter 2 describes the various paper handling facilities of the printer. Chapter 3 describes the control panel and its functions. Chapter 4 deals with the actual printing process and activating the printer from your computer using popular commercial software packages. Chapter 5 covers routine maintenance procedures and fault-finding, helping you to solve common printer problems. Chapter 6 gives you information on options and accessories for your printer Chapter 7 details the full technical specifications of your printer. We think youll find the manual and the printer functional and easy to use, but we will always be glad to hear your comments so that we can improve our product where necessary.
What to do if you have problems
If you have any problems with your printer or require assistance in setting it up with your software we advise you to do the following: Read Chapter 4 and 5 of this user manual Read the software driver documentation (if applicable) Contact your local dealer from whom you purchased the printer. Please visit our web site and take a look at the technical support pages. Details of this are shown below If you live in the United Kingdom, you can call our Printer Helpdesk on 797. Calls are charged at 50p per minute (correct at time of printing)

For the latest information http://www.citizen-europe.com
Our web site contains the latest information on all our products. This will include updates printer drivers, details of codepages currently supported by our printers and a comprehensive FAQ (frequently asked questions) list. In addition, there is a full distributor directory giving you details of a supplier nearest to you and also details of suitable e-mail addresses or web sites that can provide and answer to your enquiry.
Chapter 1 Unpacking And Assembling Your Printer
In this chapter, well help you to set up your new printer. Well show you how to unpack your printer and its components, as well as suggesting a suitable work location for it. Well also show you how to install the ribbon and the power cable and how to connect the printer to your computer.

Unpacking The Printer

Lay the box on its side and slide the printer out by grasping the side packaging. As you unpack your printer, set aside and save the packing materials. They have been specially designed to the printer and will come in handy in case you ever need to transport it to a different location. Are All Items Present? Having unpacked the printer and its component parts, check to see that all the following items are there:

A B C D E F G

Printer Single sheet guide Power cable Ribbon cartridge Tractor feed unit User manual Paper feed knob (packaged separately in box)
Are all Items Undamaged? Examine the printer and all the parts for obvious damage. If there are any, contact your dealer or delivery agent immediately. Installing The Paper Feed Knob To install the paper feed knob simply insert the cylinder end of the knob with the four prongs into the paper knob opening on the right hand side of the printer. Push the knob in gently until it engages. Then turn it to ensure the platen moves.
Finding A Suitable Location
Before you set up your printer you should think about the best location for it. But there are a few considerations that can make life with your printer a lot easier: Avoid areas subject to excessive heat (direct sunlight for example), humidity, dust or grease Provide a steady source of 220 to 240 volt electricity at 50 Hz Choose a flat sturdy surface with enough room for the paper to flow freely into and out of the printer Position the printer so that connecting the power and computer cables will not interfere with the paper flow Do not put any objects on top of the printer, especially while printing as the extra weight may cause the print head to jam

Getting To Know Your Printer
With the preliminaries out of the way lets take a closer look at the printer components and the paper controls to see what they do.

Printer Components

A The power switch is used to turn the printer on and off. It is at the left hand side of the printer near the back. While the printer is on, the top of the case may feel warm to the touch. This is normal for a high-speed printer and is nothing to worry about. The platen is the hard rubber roller that carries the paper to the print head. The paper feed knob is attached to the platen. You can feed the paper and set its position manually by turning this knob but only when no power is applied to the printer. When the printer is on and off line you can feed the paper automatically by pressing the line feed/form feed (LF/FF) or PARK/LOAD key - see Chapter 3. The paper select lever is used to set the type of paper feed required, whether feed for single sheets or tractor feed for continuous paper. The paper thickness lever adjusts the print head to accommodate different paper thicknesses and types of forms. It is located inside the printer, at the left hand side, adjacent to the platen. The tractor is the sprocket assemblies that feed continuous paper into the printer and keep the paper properly aligned. Continuous paper, also called fan-fold, tractor feed or pin-feed paper, is what you probably think of as computer paper. It consists of continuous perforated sheets with holes punched along the sides. The printer can accept optional modules to add more memory and a serial interface. It Is located at the rear right hand side of the printer under the removable cover.

Assembling The Printer

Removing The Top Cover The top cover has two basic positions. It is closed during printer operation and open when you need to access the inside of the printer. In order to install and change ribbons, and make other adjustments to the printer, youll need to open the hinged graduated plastic part, or if its more convenient, remove the entire top cover. This is ideally a two handed operation. After opening the graduated part gently lift the complete cover away from the printer: To replace it, insert the two bottom tabs on the cover into the slots on the printer case and lower until it clips into position. You may need to push the cover down to ensure that it is correctly in place.

Installing The Ribbon

The printer ribbon is enclosed in a cartridge. It is very easy to install and is carried out as follows: 5 Ensure the printer is off. Remove the ribbon cartridge from its packing materials. Remove the top cover from the printer. Centre the print head by hand. Holding the cartridge with the ribbon knob facing upwards, turn the knob in the direction shown by the arrow until the slack is taken up. Make sure that the ribbon isnt twisted. With the ribbon facing the back of the printer, place it in position between the print head and the chrome ribbon guide (and on the ribbon cartridge itself). Ensure that the ribbon knob is directly over the spindle projecting from the bottom of the printer. Gently push the cartridge down until it clips into place. In practice its not quite as difficult as it sounds! Move the print head side to side a few times to ensure that the ribbon drops into the guiding grooves in front of the chrome ribbon guide and that it moves smoothly without snagging. With the ribbon installed you can reinstall the top cover.

Installing The Tractor Unit
How you install the tractor unit and load paper into the printer depends on what kind of paper you select. The tractor unit has two positions: push and pull. The tractor unit is mounted in the push position at the factory. When installed, it fits snugly into the rear of the printer. It works by gripping the edges of the continuous paper and pushing it under and around the platen until the paper comes out of the top of the printer. With the tractor installed in the pull position, paper is pulled through the printer, either from the rear of the printer or through the slot in the bottom of the printer.
Installing The Tractor In The Push Position
The printer comes from the factory with the tractor unit installed in the push position. These instructions are needed only if someone removed the tractor from your printer or installed it in pull position. Figure E shows the positions when removing the tractor unit Figure F shows the positions when installing the tractor unit. The components are as follows: A Tractor unit B Release tab C Groove D Pin
Remove any paper from the tractor. To remove the tractor from the pull position, use two hands. Place your thumbs on the release tabs and your fingers on the outside of the printer case. Press with your thumbs and push the tractor backwards. The unit will lift up easily. Set the tractor unit down in the rear printer opening. Locate two small pins pointing outward to the sides of the opening. When the tractor is correctly installed, these pins will be clamped into a small groove located just under the release tabs. Place a forefinger between each end of the tractor and the rear wall of the printer opening. Your fingers will be against a ridged surface. Brace your thumbs on the top sides of the printer opening. Pull the tractor towards you with your forefingers until the release tabs snap over the pins.
Installing The Tractor Unit In The Pull Position
Follow these instructions to install the tractor unit in the pull position: A B C D E F Forward Notch Front Pins Half circle notch Platform Rear Pins Spring Arm
Remove the top cover. Remove any paper currently loaded in the printer. Place your thumbs on the release tabs located on both ends of the tractor unit. Grip the outside of the printer with your fingers, push thumbs down and back. The tractor unit will pop backwards when it releases from the push position. Lift the tractor out with the metal crossbars. Look at the tractor unit and locate the rear set of pins (E) on the right and left of the unit and the notches (A) that hold the unit in position. On the printer itself, locate the front pins (B) and the half-circle notch (C). Using two hands, hold both ends of the tractor unit and position the tractor above the central portion of the printer. The tractor feeders that grip the paper will be facing you and the round crossbar will be above the square crossbar. Rest the bottom of the spring arms (B) pin into the half circle notch (C). Keep the tractor seated while you press downward from the tractor unit. The notches extending downwards from the tractor unit (A) will engage the two forward pins (B). When correctly installed, the tractor unit clicks into place and feels very solidly attached. The tractor feeders will be almost vertical. Make sure the large paper select lever on the right-hand side of the printer is in the forward (continuous forms) position.

*To print on 4-part paper, feed the paper from the bottom of the printer and set the CPY MODE menu to ON. When you install paper that is narrower than the capacity of the printer, place the paper near side of the printer. The paper-out sensor is about two inches from the left edge of the printer and the paper needs to cover it for successful operation.
Printing On Continuous Paper
Standard continuous feed paper can be fed from either the bottom or the rear. With rear feeding you can take advantage of the printers special features of paper tear off, top of form fine adjustment and paper parking. You can stack the paper on the desk or table behind the printer (be sure to allow space for the exiting paper so that it does not interfere with the incoming paper). With bottom feeding you have convenient paper storage and less curling around the platen. We recommend the push position. Follow these steps to load continuous paper: 1 Be sure the tractor is mounted in the push position. If it is not, use the instructions earlier in this Chapter to install it. Move the paper select lever to the forward (paper stack) position. Unlock the levers on the tractor feeders and adjust them to the approximate paper width. See figure right. Open the tractor feeder covers and place the paper on the sprocket pins. Close the covers to clamp the paper. Adjust the paper feeders until the paper is just taut between them, then relock the levers. Install the paper guide/sheet separator in the sheet separator position. Do this by sliding the small pins that point into the printer onto the L shaped channel openings on the Outside of the printer guide extensions. Recline the paper guide backward. At the same time slide the paper guide forward slightly. Correctly installed, the paper guide lies flat on top of the printer case above the paper. Paper guide extension Top cover (open) Paper select lever Paper guide/sheet separator Paper holders Move the paper holders (E) from the sides into the middle of the paper guide. This prevents your printed output from becoming accidentally jammed in the paper guide on its way out of the printer. Turn the printer on. Press the PARK/LOAD key. This advances the paper to the starting print position.

A B C D E 7

Printing On Single Sheets
Single sheet feeding allows you to print on your company letterhead as well as many other types of paper that are not available as continuous paper. It is a very easy procedure with the printer. Follow these steps:
Be sure the tractor is in the push position (if not, follow the installation instructions earlier in this chapter). Paper guide extension Paper holders Paper guide Paper select lever Install the paper guide in the upright position used for inserting paper. To do this, hold the paper guide so that the two corner extensions point downward into the printer. Slide the guide pins (A) onto the L shaped channel slot. At the same time, position the paper guide forward slightly allowing the pins to slip into the vertical channel. When installed correctly the paper guide sits in an upright position. Change the paper select lever (D) to the rear (single sheet) position. To use the paper guide, simply move the left paper holder to the left as tar as it will go. This is the normal position, however you can adjust it according to the size of paper you will be using. Insert a sheet of paper and adjust the right paper holder to the paper width. With the sheet of paper out of the printer, turn the printer on. The POWER light glows and then flashes to indicate PAPER OUT. a piece of paper head-in, face down, between the paper holders (as you would load paper in a typewriter). Push the paper down gently to be sure it is all the way in. Wait a brief time. The paper automatically feeds into the printer and stops when it reaches the correct position for the starting line of print. The PAPER OUT light stops flashing. Prepare to print by pressing the ON LINE key which illuminates the ON LINE light.

Changing The Appearance Of Text (The Mode Menu Groups)
When you set slide switch SW1 to MODE, slide switch SW2 becomes free and you can move It to display four different menu groups. You can use these to change the way text is printed. If the printer is On Line, any changes to the appearance of the text will happen only after the printer has printed the current line.

Changing The Font

To change the font: Set slide switch SW1 to MODE. Move slide switch SW2 to LQ or LQ/DP to display one of the font menus. LQ will display four letter quality fonts; LQ/DP will display two letter quality fonts, the draft font and the high speed draft font. If the current font is in the menu you have displayed, the function LED next to it will be lit, otherwise all the LEDs will be off. Press the function switch next to the font you require. The function LED for that font will go on to show it has been selected (if the previous font was in the same menu, its LED will go out).
The printer will now use the selected font until you change it again, switch off the printer, or the font is changed by a software package, such as a wordprocessor, on the computer. If you want to prevent the computer changing the font, please refer to the FONT LOCK option under the STYLE menu, later in this section.

Changing The Text Pitch

To change the pitch: Set slide switch SW1 to MODE. Move slide switch SW2 to PITCH to display the pitch menu. The options are 10 CPI (Pica, the default), 12 CPI (Elite), 15 CPI and Proportional. If you choose Proportional, the spacing between characters is adjusted according to their width, giving a pleasing typeset appearance to the text. The function LED next to the current pitch will be lit, and all the others will be off. Press the function switch for the pitch you require. The function LED next to the old pitch will go out, and the LED for the new pitch will come on.
The printer will now use the selected pitch until you change it again, switch off the printer, or pitch is changed by a software package, such as a wordprocessor, on the computer.
Changing The Style Of Printing
Besides allowing you to set FONT LOCK temporarily, the style menu group allows you to select a number of options for different styles of printing.
Move SW1 to the MODE position and SW2 to the STYLE position. The top two functions on the style menu will change depending upon the version of printer that you have. They are all described below: Quarter Printing This function allows up to four pages to be compressed on to one page. This is ideal for producing pocket-sized booklets or previewing documents. Copy Mode To make the print head strike harder when you are using multi-part forms, you can enable copy mode. Emphasised Mode To make the text appear bolder, enable this function. It can be used to give a darker print with multi-part forms. Expanded Mode This is used to stretch the printing in to either 5 cpi or 6 cpi Font Lock When this setting is on, the printer ignores any commands from the computer to change the printers font. The printer will carry on printing in the font you have set using the control panel. To disable this function, ensure the FONT LOCK light is off. Condensed Mode The causes the printer to print in condensed mode. If the Text Pitch (see previous) is 10 cpi, the condensed version will be 17 cpi. With the printer in 12 cpi mode, the condensed version will be 20 cpi.

Power-On Settings

When you switch on the power to your printer, it sets its many adjustable functions to predetermined settings. The printer has a memory in which it keeps these settings even when the printer has been switch off. The printer comes set up with a pre-determined set of factory default settings when you buy the printer. However, you may need a different character set for a different language, for example, or prefer a different print style. In the following sections we explain how to print out a list of the default settings, how to override them temporarily and how to change them so that the printer is initialised with your own settings when you turn it on. Note: Commercial software, such as wordprocessing packages, can use different settings in the printer by sending it special commands. These software commands override the settings made on the printer, unless you instruct the printer to ignore them using the FONT LOCK.
Making A Print Out Of The Printers Default Settings
You can always reset the printer to its factory options using the Restore Factory Settings function shown later in this chapter. However, you may want to print out the printers default settings for your reference. 1 Move switch SW1 to SETUP.
Press the PRINT button and hold it down until the printer begins to print (about 3 seconds). The printer will print out a table of all the values the printer settings can take, with the current default value in filled and underlined print. The exact print out will vary depending upon the version of printer you own:
Changing The Default Settings
You can change the printers current, default settings using the printers menu mode. The new defaults will then be used when you next turn on the printer. To set the printer in menu mode: Set slide switch SW1 to SETUP. Press the MENU function switch and hold it down for about 3 seconds until the top three function LEDs begin to flash. The printer will print out a heading and the first menu item with the current default value shown by underlining. Open the top cover so you can see the print head position.
The print out will be very similar to the default settings report except that it will allow you to step through each line turn selecting your required setting. The instructions printed in the first four lines of the
report explain which keys to use to make adjustments to the settings.

Menu Mode

1 The SELECT key moves the print head from one item to the next. Press it a few times and the print head will move along each time to the next option. Repeatedly pressing the SELECT key moves the head to the next option, eventually returning to the first option. The SAVE key selects the item currently pointed to by the print head. This then becomes the standard or default setting. The MENU key moves on to the next menu item without saving the new value. If you do not want to make any changes to the current menu item setting, press the MENU key. Moving the SW1 switch exits from the SETUP position exits menu mode. The new settings are NOT activated until the printer is switched off or the MENU key is held down for 3 seconds.

The Install Menu Group

The install menu group is displayed on the control panel when slide switch SW1 is set to INSTALL. It s used to enable envelope printing mode and to quickly configure the printer when it is used with various optional accessories.
These can be saved as default by moving SW1 to the SETUP position and pressing the SAVE button for 3 seconds. These functions provide quick and easy access to settings also detailed in the Default Settings and Menu Functions above. COLOUR RIBBON With the printer off-line, this enables and disables the colour ribbon optional accessory. With the printer on-line, this button can also be used to select the colour of printing that will be used for future printouts. FILM RIBBON When available, this allows the film ribbon to be installed. ASF MODE This allows the automatic sheet feeder to be enabled and disabled. ENVELOPE This switches the printer in to envelope mode when used with an Automatic Sheet Feeder. COPY MODE When available, this allows you to enable and disable the print-enhancement copy mode for use with multi-part stationary.
Tear-Off Position Adjustments
The control panel can be used to make accurate adjustments to the tear off position for continuous push tractor stationary as follows: Advance the paper to the tear off position by use of the PARK/LOAD button. Set the slide switch SW1 to ON LINE. Press and hold down the ON LINE and QUIET/SAVE function switches together for about three seconds until the two function LEDs begin to flash. Use the PARK/LOAD and LF/FF keys to move the cut position forwards or backwards until the paper is in the correct position. Press the SAVE function key to store the new position in the printers memory. Move the slide switch SW1 to leave tear off position adjustment mode.

Printer Self-Tests

Your printer contains two self-tests which allow you to check that everything is operating correctly, and a hexadecimal dump feature which can be very useful for programmers. You can also print out a demonstration page showing some of the printers features. Printing (Slide) Self-Test Load the printer with paper, switch off the power, then hold down the ON LINE switch while switching the printer on again. The printer will print out lines showing most of the characters available. Switch the printer off to stop the test. Maintenance Self-Test Load the printer with paper and switch off the power. then hold down the ON LNE and LF/FF switches white you switch the printer on. The printer will print rows of Hs. This test is normally used to check print alignment.

Hexadecimal Dump This is a very powerful feature, allowing you to check, for example, what commands are being sent from the computer. Load the printer with paper, switch off the power, then hold down the QUIET switch while switching the printer on again. Printing The Font Print To print a demonstration page showing the printers features: Move switch SW1 to SETUP Press the PRINT and SAVE function switches together and hold them down until the printer begins to print (about 3 seconds).

Factory Default Settings

You can reset your printer to its factory default settings by: 3 Set the slide switch SW1 to ON LINE Press and hold down the PARK/LOAD, LF/FF and QUIET/SAVE buttons until the yellow function LEDs flash Turn the printer off and on again - alt defaults are now reset

The Buffer Memory

The printers internal memory capacity is known as the buffer. This is used to store data sent from the computer before it is printed. The computer can then get on with other tasks while the stored data is printed. There may be occasions when you need to clear data still in the buffer: for example, if you decide to stop printing a document before its finished. To clear the buffer memory, follow these steps: Set slide switch SW1 to the ON LINE position. If necessary, press the ON LINE switch to take the printer off line. Press QUIET function switch and hold it down for about three seconds. The function LED will blink three times to show the buffer has been cleared. Press the ON LINE switch to return the printer to the on line state.
Note: Using the QUIET switch to clear the printers buffer does not affect whether the printer is in quiet or normal mode.
Chapter 4 Setting Up Your Printer To Work With Your Software
Your printer emulates three different types of printer. That is to say it understands three different types of printer language. Depending upon the printer that you own, you will need to select an emulation that is most suitable for your printer. In many situations, a printer driver (the piece of software specifically designed to allow your computer and printer to communicate) is available either with the printer when you purchased it or from the dealer after purchase. If you cannot get a driver for your particular software package, please visit our web site, details of which are given at the front of this manual in the section titled For The Latest Information

Microsoft Windows

Microsoft regularly release new versions of it highly successful Windows operating system. Printer drivers for your printer are normally included with the original software supplied by Microsoft and this is the first place you should look for a printer driver for your printer. If you cannot find a driver in the original software package, you should initially speak to the dealer who supplied you with the printer. Alternatively, please visit our web site, details of which are given at the front of this manual in the section titled For The Latest Information

IBM PCs Or Compatibles

Most IBM and compatibles now use Windows operating systems as standard. Please refer to the section above for more information on using your printer with Windows. There are still, however, a number of other operating systems where printer drivers are not readily available because the software was not designed with this method of printing in mind. However, it is normally possible to use a compatible emulation (and alternative language) instead of one of our specific drivers. Please read the following section for more information.
Choosing A Suitable Emulation
Swift 90 or 120D Swift 90x Citizen Citizen Epson Epson IBM Swift 90 Swift 9 EX800 FX850 Proprinter III Swift 90x Swift 9x EX1000 FX1170 Proprinter III/XL Swift 240+ or 330+ Swift 240 or 240+ Swift 24 or 24e LQ850 LQ500 Proprinter X24e Swift 240x or 330x Swift 240x Swift 24x LQ2170 LQ2550 Proprinter XL24e
Codepages - International Characters
Your printer has a number of international character sets built in to the printer as standard. Depending upon the version of printer you have - which is usually related to the country the printer was sold in - will change the number and range of character sets available. These character sets are called codepages and will include the more common Western characters, including accented characters used in French, German and Spanish languages, to name but a few. To find out what codepages your particular printer support, perform a Default Settings Report as described in Chapter 3. This will list all available codepages. In addition, printers contain codepages for Arabic, Cyrillic, Greek and Hebrew character sets and languages with similarities to these. As new character sets and codepages are constantly being developed, your printer may contain more character sets than can be seen in this manual. It is our policy to introduce new codepages as soon as standards have been confirmed. For the latest details on what codepages are avialable in specific versions of printers, please refer to the section at the beginning of the manual called For The Latest Information

Changing Between Continuous Forms And Single Sheets
Once you have installed the automatic sheet feeder by the procedures above, you can alternate between continuous forms and single sheets easily. Changing From Single Sheets To Continuous Forms You do not have to remove the sheet feeder when using continuous forms. All you need to do is to set the paper select lever to the position. Changing From Continuous Forms To Single Sheets You do not have to remove the continuous forms from the tractors when printing on single sheets. You need only carry out the following steps: Turn the printer off line. If the continuous form paper is in the tear off position, press the PARKILOAD key once; if it is in the TOF position press the PARK/LOAD key twice. The paper will retract to the parking position. Set the paper select lever to the single sheet position.

The Colour Kit

The colour kit allows you to print in a wide range of colours, especially from graphical programs such as Windows. You can use it via commercial software or with your own programs. You will obviously need a colour ribbon with the colour kit, but apart from replacing this ribbon and the usual cleaning and maintenance your colour option should give you reliable and trouble free service. The colour kit consists of a colour ribbon cartridge and a motor driver colour unit. Installing The Colour Kit To install the colour kit, simply follow these steps:
Turn the printer off and remove the top cover and the black ribbon cartridge. Position the colour unit over the compartment at the right hand side of the printer as shown above. Notice that the bottom of the colour unit has a slot that looks like an upside down Y. Slide the colour unit down to fit the Y over the bar. Make sure that the connection is secure. Fit the connector pins of the cable into the slot on the edge of the control panel Slide the ribbon roller guide to the centre of the ribbon. Position the cartridge as illustrated and fit the roller guide over the print head. Note: Keep the ribbon taut with the ribbon knob to make this job easier. Click the tabs at each end of the ribbon cartridge into the corresponding slots. The cartridge should be secure but the whole mechanism will tilt up and down. Dont worry about this - it is to enable colour printing. Check that the ribbon is taut (but dont tighten it too much!). Replace the cover and turn on the printer, ready for printing. Set the ribbon to COLOUR in the INSTALL menu, then move the slide switch to SETUP and press SAVE for three seconds to install the option.

Using The Colour Kit

The colour option can be activated via the control panel on the top of the printer. You use the control panel to scroll through all seven colours (the four basic and three mixed) including black. The selection sequence is: black, red, blue, violet, yellow, orange, green. if you press the key while the printer is on line it will complete the present line of print and then change to the next colour in sequence for the following line. You can use a black ribbon without removing the colour unit. If you are changing ribbons be sure to turn the printer off first.

The Printer Stand

There is an optional printer stand available. Made of robust plastic construction, it matches the colour of the printer. It consists of three pieces - a front piece with a pocket for manuals and two side pieces. They slot together at the front. The printer is then fitted on top. The stand can also be used to assist the insertion of paper into the bottom feed slot (see Chapter 2).

The Serial interface

Serial Interface Specification The serial interface is standard on the Swift 120D printer. With all other Swift printers, the interface is a user-installable option.
Serial Interface Setting Options The following available options can be set via the DIP switches on the interface: Baud Rate Parity Data Bit Stop Bit Protocol 19200, 9600, 4800, 2400, 1200. 600, 300 or 110 None, odd or even 8-bit or 7-bit data length 2-bit or 1-bit XON / XOFF or DTR / DSR
Warning: Before you make any connection be sure that the power to the printer and the computer is off. Serial Interface Installation Serial interface installation is a straightforward process. First lift the cover away from the IC card compartment. Then take your serial interface unit, and holding it facing out, plug the connector end into the connector socket in the compartment, making sure that at the same time the supporting bars slip through the slots. With a cross-point screwdriver you complete the installation process by screwing the bars to the printer. Serial Interface Protocols The serial interface is configured through the DIP switches on the interface. The serial interface offers two communication protocols: data ready and XON/XOFF. The first is a hardware protocol and the second is a software protocol. These protocols help to ensure that your computer doesnt send information to the printer faster than it can print it. To select a protocol you need to look at the manuals for the programs that you will be using with your printer. They will tell you which serial protocol they use, select the same protocol for your printer. Dip Switch 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 Dip Switch Function Baud rate Baud rate Baud rate Protocol Data bit Parity Parity Reserved (un-used) 3-3 ON OFF ON OFF ON OFF ON OFF 3-2 ON OFF OFF ON ON OFF OFF ON Switch Off See below See below See below XON/XOFF protocol 8 bit Parity check off Even Switch On
Data ready protocol 7 Bit Parity check on Odd
3-1 ON OFF OFF OFF OFF ON ON ON
Baud Rate 19200 (not Swift 90,120D 90x) 110 or 150
The Data-Ready Protocol The data-ready protocol works by controlling the signals on pins of the interface. The pin functions with the data-ready protocol are shown in below. The DTR pin controls the flow of information to the printer. When the remaining buffer capacity is less than 256 bytes the printer changes the DTR signal to LOW. When the data in the buffer falls to below 256 bytes the signal is again changed to HIGH. Your computer must stop sending information within 256 characters after the printer makes the DTR signal LOW or the information that overfills that buffer will be lost. When the printer goes on line the printer changes the DTR signal from LOW to HIGH to signal to the computer that it is ready to receive information. The XON/XOFF Protocol This is the simplest of the software protocols. When the printers buffer fills up it sends the ASCII code XOFF (13 HEX) to the computer to tell it to stop sending information. When there is again some room in the buffer the printer sends the ASCII code XON (11 HEX) to the computer to tell it to resume sending information. If the computer doesnt stop sending information within 256 characters after it receives an XOFF code the information that overfills the buffer will be lost. The printer will send an XON code when it goes on line to get things started. It will send an XOFF code to stop the computer from sending information if there is an error, such as running out of paper. Serial Interface Data Ready Protocol Pin Functions Pin Signal GND TXD RXD RTS GND DTR Direction IN OUT OUT Function Printers chassis ground Not used Carries data to the printer High when the printer is on line Signal ground HIGH when the printer is ready to receive data

Pin functions With The XON/XOFF Software Protocols Pin Signal GND TXD RXD RTS GND DTR Direction OUT IN OUT OUT Function Printers chassis ground Carries data from the printer Carries data to the printer ON when the printer is ready to receive data Signal ground Turned ON when the printer is ready to receive data.
Signal Levels The serial interface uses standard RS232C signal levels as shown below Signal Level LOW (0 or mark) HIGH (1 or space)
Input -25V to -3V +3V to +25V

Output -12V +12V

Chapter 7 Specifications for each printer
Swift90 Swift120D Number /Pins 9 Printing Speed (cps) HS Draft 15 cpi Draft 15 cpi 270 Draft 12 cpi 216 Draft 10 cpi 180 LQ 15 cpi 68 LQ 12 cpi 54 LQ 10 cpi 45 Columns 10cpi 80 Input buffer Expansion Fonts HS Draft Draft LQ Scalable LQ 8 Kb Swift 90x Swift 240+ Swift 240x Swift 330+ Swift 330x

Kb 32 / 128 Kb

Kb 128 Kb
Character Matrix (H x V) LQ 10 cpi 24x18 Draft 10 cpi 12x9 Resolution Line spacing Paper Single sheet Continuous Thickness Weight Copies Lengths 240x216 n/216

24x18 12x9 240x216 n/216

36x24 12x24 360x360 n/360

7.2-10.1 4.0-10.1

7.2-16.1 4.0-16.1
7.2-16.1 7.2-10.1 4.0-16.1 4.0-10.1 <0.1 mm 80 - 100 gsm 1+4 1+4 1+4 6, 8, 11 (Letter), 1.66 (A4), 12, 14 (Legal)
Noise Levels (dB(A) Standard 47.5 Quiet 45 Mechanical HxWxD mm Weight Kg

49.5 47.5

136x405x320 5.2

143x604x338 7.8

143x604x338 136x405x320 7.8 5.3

143x604x338 7.9

General Specifications
Printing Method Impact Dot Matrix Printing Direction Bi-directional standard, logic seeking (DP, LQ and graphics) Uni-directional selectable from control panel ( LQ and graphics) Ribbon Black Colour Power Voltage Standby Operation Warranty Printer warranty Repair MTBF MTTR Lifetime Printhead life Ribbon life Interfaces Parallel RS232C
Standard Option - user installable
180 - 264 Volts AC 10 Watts 70 Watts
Citizens unique 2 years, including the printhead
4000 hours, excluding life of printhead 20 minutes or less
200 million stokes per wire 2 million characters (original black ribbon)
Standard Standard on Swift 120D. Optional, user installable on all other models EN60950, EN55022 All machines carry CE approval

Approvals

Character sets Epson mode IBM Mode Codepages

SWIFT Range

9 pin and 24 pin print heads 80 column and 136 column carriages Print speeds up to 420 cps in a wide range of fonts Flexible paper handling bottom, rear and top paper feed

Better. Believe it.

M A T R I X
A powerful family of fast, easy to use, reliable and cost effective dot matrix printers
Swift 330+ and Swift 330x
q q q q q q q 24 pin dot matrix 420 cps in draft mode (at 15 cpi) 112 cps in letter quality (at 12 cpi) Up to 1 + 4 copies Heavy duty print head Buffer expansion up to 128 Kb Scalable fonts up to 40 pt
Offering the highest speeds in the Swift range, the Swift 330+ and Swift 330x printers are ideal for invoicing, reporting and journal printing. The 24-pin long-life print head gives excellent definition when printing complex international characters backed up by Citizen's 2 year warranty covering all its Swift printers.

Swift 240+

q q q q q q 24 pin dot matrix 300 cps in draft mode (at 15 cpi) 79 cps in letter quality (at 12 cpi) Up to 1 + 4 copies Heavy duty print head Buffer expansion up to 128 Kb
The Swift 240+ printer is a narrow carriage dot matrix printer, ideal for invoicing or reporting. As with the Swift 330 printers, the long-life 24-pin print head gives clear, crisp printing and reliability.

Swift 90e and Swift 120e

q q q q 9 pin dot matrix 270 cps in draft mode (at 15 cpi) 54 cps in letter quality (at 12 cpi) Up to 1 + 3 copies
The Swift 90e and 120e printers are narrow carriage, 9-pin dot Matrix printers offering reliable, unattended printing. With six letter quality fonts, Epson FX-1170 and IBM Proprinter III emulations as standard plus a choice of options these printers cover virtually any print job from invoices to mailshots.
Command Vue III Control Panel
q Easy-to-use printer control q Quick changes to current settings q Access to Macro configuration system Citizen "Command Vue III" menu system has been developed and refined on successive generations of Swift printers giving easy-touse yet extremely powerful control of all printer functions.
Paper Feeding and Paper Paths
q q q q q q Single, cut sheet paper using manual sheet guide Rear, push tractor feeding for continuous stationery Pull tractor for heavier stationery or thicker media Bottom feeding, ideal for labels Zero tear-off function for no paper wastage Paper parking with push tractor
Printer shown bottom feeding labels on the optional printer stand
Optional Automatic Sheet Feeder
q q q q Automatic cut-sheet paper feeder Narrow carriage models handle up to A4 paper Wide carriage models handle up to A3 paper User installable option
Optional Serial Interface
q q q q Up to 19,200 baud Printer automatically switches to the correct interface User installable option Macro configuration of serial port settings
Showing optional sheet feeder, 128Kb memory card and serial interface installed together
32Kb and 128Kb memory expansion options

q Available for the Swift 240+, 240x, 330+ and 330x printers q Increases buffer and download memory q User installable option Colour ribbon and colour kit

Optional Colour Kit

q Allows you to add highlights or full colour to reports q Available for the Swift 240+, 240x, 330+ and 330x printers q User installable option
Matrix + Portable Range Brochure 2.qxd

15-Jul-03

Page 2

Dot Matrix Printers

Printer
Technology Resolution Print Width @10cpi Print Speeds: Draft @ 15 cpi Draft @ 10 cpi LQ/NLQ @ 12 cpi Fonts Emulations

M AT R I X

Swift 120e
Impact Dot Matrix 9 pin 240 x 216 dpi 80 columns 270 cps 180 cps 54 cps 2 Draft, 6 NLQ. Epson FX80 IBM Proprinter III Citizen Unique Eg: Labels, A5, A4, Letter, Envelopes, Fanfold Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+3 Standard Standard 8KB Automatic Sheet Feeder

P R I N T E R S

Swift 330x
Impact Dot Matrix 24 pin 360 x 360 dpi 136 columns 420 cps 280 cps 112 cps 2 Draft, 6 LQ, 2 Scalable Epson ESC/P2 (LQ1170) IBM Proprinter XL24E Citizen Unique Eg: Labels, A4, A3, Letter, Fanfold, Envelopes Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+4 Standard Option 8KB 128KB Colour kit RS232C Serial Interface Automatic Sheet Feeder 604 x 338 x 143 8.3 kg Two year warranty, including printhead Standard push or pull tractor Colour printing option Print head life 400 million characters

Swift 90e

Impact Dot Matrix 9 pin 240 x 216 dpi 80 columns 270 cps 180 cps 54 cps 2 Draft, 6 NLQ. Epson FX80 IBM Proprinter III Citizen Unique Eg: Labels, A5, A4, Letter, Envelopes, Fanfold Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+3 Standard Option 8KB RS232C Serial Interface Automatic Sheet Feeder 405 x 320 x 136 5.2 kg Two year warranty, including printhead Standard push or pull tractor
Impact Dot Matrix 24 pin 360 x 360 dpi 80 columns 300 cps 200 cps 79 cps 2 Draft, 6 NLQ, 2 Scalable Epson ESC/P2 (LQ570) IBM Proprinter X24E Citizen Unique Eg: Labels, A4, A5, Letter, Fanfold, Envelopes Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+4 Standard Option 8KB 128KB Colour kit RS232C Serial Interface Automatic Sheet Feeder 405 x 320 x 136 5.2 kg Two year warranty, including printhead Standard push or pull tractor Colour printing option Print head life 400 million characters

Swift 330+

Impact Dot Matrix 24 pin 360 x 360 dpi 80 columns 420 cps 280 cps 112 cps 2 Draft, 6 LQ, 2 Scalable Epson ESC/P2 (LQ570) IBM Proprinter X24E Citizen Unique Eg: Labels, A4, A5, Letter, Fanfold, Envelopes Friction feed Push/Pull Tractor Top/Rear &Bottom Feed Paper Parking Zero Tear-off Single Sheet Guide Automatic Sheet Feeder 1+4 Standard Option 40KB 128KB Colour kit RS232C Serial Interface Automatic Sheet Feeder 405 x 320 x 136 5.2 kg Two year warranty, including printhead Standard push or pull tractor Colour printing option Print head life 400 million characters

Prodot 300

Impact Dot Matrix 24 pin, Flatbed 360 x 360 dpi 80 columns 300 cps 200 cps 79 cps 1 Draft, 8 LQ, 2 Scalable Epson ESC/P2 (LQ570) IBM Proprinter X24E Citizen Unique 3.5 10.1 Eg: Labels, A5, A4, Letter, Fanfold Flatbed Paper Path Front Load, Front Eject Single Sheet Guides Rear Push Tractor Zero Tear-off Paper Parking 1+6 Standard Standard 96KB Front Table Extension

Prodot 350

A powerful family of fast, easy to use, reliable and cost effective dot matrix printers 80 and 136 column carriages Print speeds up to 420 cps in a wide range of fonts
Min/Max Media Size (width) Paper Handling
Optional Paper Handling Copies (max) Parallel Interface Serial Interface Standard Input Buffer Expandable to Options
Size (W x D x H mm) & Weight Warranty Special Features
405 x 320 x 136 5.2 kg Two year warranty, including printhead Serial Interface as standard Standard push or pull tractor
417 x 325 x 205 5.7 kg Two year warranty, including printhead Front loading in and out Automatic skew detection Straight paper path
417 x 325 x 205 6.3 kg Two year warranty, including printhead Automatic Head Gap Adjustment Automatic skew correction Vertical Passbook Printing Media up to 2mm thick