Crestron TPMC-8X-DSW Wall Mount Docking Station for TPMC-8X Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners. 2008 Crestron Electronics, Inc.

Crestron TPMC-8X-DSW

Wall Mount Docking Station for TPMC-8X

Contents

Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW 1
Introduction.... 1 Features and Functions... 1 Specifications.... 2 Physical Description.... 3 Industry Compliance.... 6 Setup..... 7 Ethernet.... 7 Supplied Hardware.... 7 Mounting Options.... 7 Hardware Hookup.... 10 Operation.... 11 Docking the Touchpanel.... 11 Undocking the Touchpanel... 11 Problem Solving..... 13 Troubleshooting.... 13 Reference Documents... 14 Further Inquiries.... 14 Future Updates.... 14 Return and Warranty Policies... 15 Merchandise Returns / Repair Service... 15 CRESTRON Limited Warranty... 15
Operations & Installation Guide DOC. 6588B

Contents i

Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW

Introduction

Features and Functions
Docks the TPMC-8X Enables communication between control system and touchpanel Recharges touchpanel batteries while simultaneously enabling fully wired touchpanel operation

Secure Wall Mount Dock

While docked, the touchpanel is secured in place by an electronic latch. The touchpanel lays flush within the docking station, providing a refined appearance while prohibiting prying fingers or an accidental bump from dislodging it. When released, the mechanism gently extends the touchpanel outward, ready to be disengaged for wireless use. For secure applications, a choice of fingerprint recognition or pass code entry on the touchpanel can be used to prevent unauthorized removal. All functions of the docking station can also be controlled programmatically from the control system via Ethernet and through Crestrons RoomView Remote Management Software. A hardware key is provided to release the touchpanel from the docking station in the case of a power failure.

High Speed Connectivity

On the side of the TPMC-8X-DSW, a 10/100 Ethernet port provides for direct connection to a wired LAN, allowing fully wired operation of the touchpanel while docked. Two USB ports are included to support a wired mouse and keyboard (not included). A professional balanced stereo audio output provides a means of amplifying or redistributing streaming audio from the touchpanels embedded media player applications.

Multi-Battery Charger

The TPMC-8X-DSW not only charges the touchpanels internal battery, it can charge an optional external battery pack as well. In fact, it can charge one external battery pack attached to the touchpanel while simultaneously charging a second spare external battery pack placed in its own charging slot within the docking bay. The spare battery pack can even be left in place to charge while the touchpanel is removed, keeping one battery pack charging at all times. NOTE: TPMC-8X WiFi Touchpanel and all battery packs sold separately. USB mouse/keyboard not included. For detailed information about the operation and programming of the touchpanel itself, refer to the latest version of the TPMC-8X Operations Guide (Doc. 6539), which is available from the Crestron website (http://www.crestron.com/manuals).

Specifications

Specifications for the TPMC-8X-DSW are listed in the following table.
TPMC-8X-DSW Specifications

SPECIFICATION

Ethernet

DETAILS

10BASE-T/100BASE-TX, auto-switching, auto-negotiating, full/half duplex, TCP/IP, UDP/IP, CIP, IEEE 802.3U compliant 75 Watts (3.13 Amps) @ 24 Volts DC; Requires dedicated CNPWS-75 or dedicated channel of C2N-SPWS300, both sold separately 41 to 104F (5 to 40C) 10% to 90% RH (non-condensing) Metal, flush mountable (all mounting accessories sold separately) Injection molded plastic, color matched to touchpanel 10.16 in (25.80 cm) 11.74 in (29.80 cm) 3.67 in (9.30 cm) 4.7 lbs (2.13 kg) Pre-Construction Wall Mount Back Box Pre-Construction Wall Mount Kit Trim Ring Mud Ring Lectern or Post-Construction Wall Mount Kit with Trim Ring Post-Construction Wall Mount Kit with Mud Ring

Power Requirements

Environmental Temperature Humidity Enclosure Chassis Faceplate Dimensions Height Width Depth Weight Available Accessories BB-8X-DSW PMK-8X-DSW TMK-8X-DSW MMK-8X-DSW WMKT-8X-DSW WMKM-8X-DSW
2 Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW

Physical Description

This section provides information on the connections, controls and indicators available on your TPMC-8X-DSW.
TPMC-8X-DSW Overall Dimensions Front View with Bezel

10.16 in (25.80 cm)

11.74 in (29.80 cm)
TPMC-8X-DSW Overall Dimensions Front View Bezel Removed

7.38 in (18.74 cm)

(4X) 0.17 in THRU (0.41 cm)

11.19 in (28.40 cm)

Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW 3
TPMC-8X-DSW Overall Dimensions Side View

9.26 in (23.50 cm)

3.67 in (9.30 cm) 4.21 in (10.67 cm)

7.92 in (20.10 cm)

0.48 in (1.20 cm)
TPMC-8X-DSW Overall Dimensions Bottom View
2.06 in (5.23 cm) 3.21 in (8.13 cm)

1.19 in (3.00 cm)

0.44 in (1.10 cm)
4 Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW
Connectors, Controls & Indicators
CONNECTORS1, CONTROLS & INDICATORS
POWER/SUSPEND BUTTON DOCKING STATION CONNECTOR AUDIO OUT SWITCH AUDIO

DESCRIPTION

Pushbutton, activates the POWER/SUSPEND function on the TPMC-8X touchpanel. Mates with TPMC-8X touchpanel (sold separately). Engages AUDIO connectors on the side of the TPMC-8X-DSW.
(1) 5-pin 3.5 mm detachable terminal block; Balanced/unbalanced stereo line level audio output.

+-G+L R 5 USB

(2) USB Type A female; USB 2.0 port for keyboard, mouse and external storage devices. (Keyboard and mouse not included.) (1) 8-wire RJ-45 with 2 LED indicators; 10/100BASE-T Ethernet port; Green LED indicates link status Yellow LED indicates Ethernet activity

PIN 1 PIN 8

YELLOW LED

GREEN LED

SIGNAL

TX + TX RC+ N/C

N/C RC N/C N/C
(1) 2-pin 3.5 mm detachable terminal block; 24 Volt DC power input; Wire size: 18 AWG maximum.
1. Interface connectors for AUDIO OUT and 24 VDC ports are provided with the unit. 2. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular jack is facing away from you, with the clip down and copper side up. Pin 1 is on the far left.

Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW 5
Wall Mount Docking Station for TPMC-8X Industry Compliance
As of the date of manufacture, the TPMC-8X-DSW has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
6 Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW
Unlike other Crestron network devices, the TPMC-8X-DSW does not use Cresnet for communications between the device and the control system. The TPMC-8X-DSW requires the use of a high-speed Ethernet connection for control system communications. For information on connecting Ethernet devices in a Crestron system, refer to the latest version of the Crestron e-Control Reference Guide (Doc. 6052).

Supplied Hardware

The hardware supplied with the TPMC-8X-DSW is listed in the following table.
Supplied Hardware for the TPMC-8X-DSW
TPMC-8X-DSW Assembly TPMC-8X-DSW Bezel Screw, #06-32 x 1-1/2, Pan, Phil Screw, 3mm x 6mm Rubber Cap Hardware Key Connector, Plug, 2-Pin, Skt, Single Connector, Plug, 5-Pin, Skt, Single

PART NUMBER

2003574 2003577

QUANTITY

Mounting Options
The TPMC-8X-DSW Docking Station and TPMC-8X touchpanel install simply and cleanly into existing or newly constructed walls with an assortment of pre- and postconstruction mounting options. All mounting options are provided separately from the actual touchpanel. Refer to the following table for a complete list of mounting options and respective Installation Guides for these touchpanels.

Mounting Options for the TPMC-8X-DSW Docking Station and TPMC-8X Touchpanel
PRE-CONSTRUCTION OPTION Back Box Kit Pre-Construction Mount Kit Mud Mount Kit (accessory) Trim Mount Kit (accessory) 1 2
POST-CONSTRUCTION OPTION Wall Mount Kit Mud Wall Mount Kit Trim
MODEL NUMBER BB-8X-DSW PMK-8X-DSW MMK-8X-DSW TMK-8X-DSW WMKM-8X-DSW WMKT-8X-DSW
DOCUMENT NUMBER 6581 6582
1. Pre-construction refers to framed walls prior to hanging drywall. 2. Post-construction refers to framed walls with drywall hung.
Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW 7
3. Since the TPMC-8X-DSW contains moving parts, mounting to a stud offers more support and is therefore highly recommended. Although Crestron offers the post-construction WMKM-8X-DSW and WMKT-8X-DSW mounting options, a mounting option that is secured to a stud, such as the BB-8X-DSW or PMK-8X-DSW is highly recommended.
NOTE: The following steps are performed only after the BB-8X-DSW or PMK-8X-DSW has been installed. It is assumed the BB-8X-DSW or PMK-8X-DSW has been secured to the stud according to the instruction in the latest Installation Guides (Doc. 6579 and Doc. 6580 respectively). It is also assumed that drywall is in place and a cutout for the TPMC-8X-DSW and touchpanel is made in the drywall. If the BB-8X-DSW or PMK-8X-DSW is to be used and a TPMC-8X-DSW Docking Station is not available, the installer can either leave the hole in the mounting surface open (if permitted by local building codes) or attach the cover plate supplied with the mounting kit.

TPMC-8X-DSW Mounting

Tools Required: #2 Phillips tip screwdriver 1. 2. If the cover plate is attached, use a #2 Phillips screwdriver to loosen and remove the four screws and plate. Connect all required cables to the TPMC-8X-DSW. Use the provided 2-pin and 5-pin connectors for 24 Volt power and audio output respectively. Refer to Hardware Hookup on page 10 for details. Insert the TPMC-8X-DSW (without its bezel) into the mounting option and align the four screw holes. Insert and tighten the four supplied screws (finger tight and then using a #2 Phillips screwdriver, tighten an additional 1/8-turn). To cover the mounted unit with the bezel, make sure the lip near the top of the bezel is inserted into the TPMC-8X-DSW just below the latch that will lock onto the top of the touchpanel. Then make sure the bottom of the bezel engages the four clips on the bottom edge of the TPMC-8X-DSW. Finally, push the top of the bezel fully into the TPMC-8X-DSW, secure it with the two supplied screws and cover the screws with the two supplied rubber caps. Refer to the illustration following this step.

3. 4. 5.

TPMC-8X-DSW Mounting Using (Optional) BB-8X-DSW Back Box Exploded View
BB-8X-DSW (sold separately) DRYWALL
TPMC-8X-DSW MOUNTING SCREWS (4) #06-32 x 1-1/2" (2 ON EACH SIDE) SCREWS (2) RUBBER CAPS (2)

TPMC-8X-DSW (bezel removed)

CLIPS FOR BEZEL

TOUCHPANEL (sold separately)
8 Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW
The TPMC-8X touchpanel can now be docked. Refer to Docking the Touchpanel on page 11 for details.

TPMC-8X-DSW Removal

If it is necessary to remove the TPMC-8X-DSW after it has been installed into a mounting surface, complete the following steps in the order provided. The only tool required is a #2 Phillips tip screwdriver. 1. 2. Undock the touchpanel. Refer to Undocking the Touchpanel on page 11 for details. To remove the bezel from the TPMC-8X-DSW, first remove the two rubber caps covering the screws near the top of the bezel. Then remove the screws that secure the bezel to the TPMC-8X-DSW. Gently pry the top of the bezel away from the TPMC-8X-DSW and finally, lift the bezel slightly to clear the four clips on the bottom edge of the TPMC-8X-DSW. Do not apply excessive pressure. Loosen and remove the four screws that secure TPMC-8X-DSW to the mounting option in use. Using equal pressure, carefully remove the TPMC-8X-DSW from the opening. If necessary, secure and label the attached cables before disconnecting them from the side of the TPMC-8X-DSW.
Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW 9
Wall Mount Docking Station for TPMC-8X Hardware Hookup
Make the necessary connections as called out in the illustration below. Apply power after all connections have been made. When making connections to the TPMC-8X-DSW, use Crestron power supplies for Crestron equipment.
Hardware Connections for the TPMC-8X-DSW
AUDIO OUT: TO BALANCED/ UNBALANCED STEREO LINE-LEVEL INPUTS USB (2): KEYBOARD, MOUSE, MASS STORAGE OR OTHER WIRED DEVICES LAN: 10BaseT/100BaseTX HIGH SPEED ETHERNET POWER: 24 VDC INPUT
NOTE: If the TPMC-8X-DSW is to be fed power from a Cresnet bus (the 24 and G lines), be sure that the Cresnet data lines (Y and Z) are not connected to the TPMC-8X-DSW, nor shorted together, to ground or to any metal surface. Be sure to isolate them properly and prevent them from shorting to anything. NOTE: The maximum continuous current from equipment under any external load conditions shall not exceed a current limit that is suitable for the minimum wire gauge used in interconnecting cables. The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring.
10 Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW

Operation

The TPMC-8X-DSW docks the TPMC-8X touchpanel, provides power and communication and recharges the internal battery and up to two (optional) external battery packs. Operation consists of docking the touchpanel (performed by hand) into the TPMC-8X-DSW or undocking electrically via the touchpanel and then removing by hand.

Docking the Touchpanel

Insert the bottom edge of the touchpanel into the TPMC-8X-DSW, making sure to align the docking station connector on the bottom of the touchpanel with the connector inside the TPMC-8X-DSW. Make sure the touchpanel is squarely seated in the TPMC-8X-DSW, then press the upper edge of the touchpanel inward, toward the wall, until it snaps into position. NOTE: The touchpanel must be fully inserted into the TPMC-8X-DSW with its compact flash slot cover in place, in order for the power, audio, LAN and USB connections from the TPMC-8X-DSW to function.

Undocking the Touchpanel

During normal operation, the TPMC-8X-DSW unlatches the touchpanel electrically using hardbutton #4 on the TPMC-8X (if the default for this button is engaged) or a reserved join number is engaged or by using the Biometric fingerprint scanner on the TPMC-8X. (For location of hardbutton #4, refer to illustration on the following page.) When the touchpanel is unlatched, it snaps outward slightly and may then be removed by hand. If the TPMC-8X touchpanel is released from the TPMC-8X-DSW Wall Mount Docking Station and pressed back into position within the docking station within less than eight seconds, the touchpanel will display a message on the screen saying it did not release from the docking station. This message indicates the panel expected to be undocked and it is not. You can acknowledge this message and not be concerned. To avoid this message in future instances, simply allow eight seconds after undocking before pressing the panel back into the docking station.
Electrical Undocking of Touchpanel
Using hardbutton #4 on the TPMC-8X (if the default for this button is engaged) or a reserved join number or the Biometric fingerprint scanner, unlatch the touchpanel. Then remove the touchpanel by gently pulling the upper edge of the touchpanel outward (toward you) and lifting it to disengage the docking station connector.
Manual Undocking of Touchpanel
In the event of a power failure, the touchpanel can be undocked manually. This is accomplished by inserting the supplied hardware key into the opening just above the center of the touchpanel and pressing downward on the key, so the inserted part lifts the latch securing the top of the touchpanel into the TPMC-8X-DSW. (Refer to the illustration on the following page.) The touchpanel will snap outward slightly and

Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW 11
may then be removed by hand by lifting it to disengage the docking station connector.
Manual Undocking of Touchpanel Using Supplied Hardware Key

HARDBUTTON #4

12 Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW

Problem Solving

Troubleshooting
The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
TPMC-8X-DSW Troubleshooting

TROUBLE

TPMC-8X-DSW does not unlatch the touchpanel.

POSSIBLE CAUSE(S)

Touchpanel is not properly docked. TPMC-8X-DSW contacts are dirty. The solenoid connector is not secure.

CORRECTIVE ACTION

Adjust the touchpanel to make sure it is squarely seated in the unit and fully snapped into position. Perform Manual Undocking of Touchpanel (refer to page 11), then clean the contacts. Perform Manual Undocking of Touchpanel (refer to page 11), then unmount the unit (refer to TPMC-8X-DSW Removal on page 9) and check that the connectors are secure. Unmount the unit (refer to TPMC-8X-DSW Removal on page 9) and check the assembly. Perform Manual Undocking of Touchpanel (refer to page 11), then clean the contacts. If the unit is powered via a Cresnet cable, use the Crestron Power Calculator to help calculate system requirements. (Refer to http://www.crestron.com/calculators). Perform Manual Undocking of Touchpanel (refer to page 11), then clean the contacts. Undock the touchpanel and replace the internal battery or external battery pack. Undock the touchpanel, then unmount the unit (refer to TPMC-8X-DSW Removal on page 9) and check that the connectors are secure. Undock the touchpanel, refer to the BB-8X-DSW or PMK-8X-DSW Installation guide* and re-adjust the enclosure clearance.
Touchpanel does not dock in the TPMC-8X-DSW. Touchpanel works in wireless mode but not when docked.
There is mechanical binding in the TPMC-8X-DSW. TPMC-8X-DSW contacts are dirty. Insufficient power from Cresnet connection.

TPMC-8X mounted in the TPMC-8X-DSW does not recharge.
TPMC-8X-DSW contacts are dirty. Internal battery or external battery pack cannot retain a charge. Power connection is not secure.
Front panel is not flush with the wall.
Enclosure clearance is not adjusted properly.
For further information, refer to the latest revision of the BB-8X-DSW or PMK-8X-DSW Installation Guides (Docs. 6579 and Doc. 6580 respectively).
Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW 13
Wall Mount Docking Station for TPMC-8X Reference Documents
The latest version of all documents mentioned within the guide can be obtained from the Crestron website (http://www.crestron.com/manuals). This link will provide a list of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents

DOCUMENT TITLE

TPMC-8X Operations Guide Crestron e-Control Reference Guide BB-8X-DSW Wall Pre-Construction Wall Mount Back Box PMK-8X-DSW Pre-Construction Mount Kit MMK-8X-DSW & WMKM-8X-DSW Mud Mount Kits TMK-8X-DSW & WMKT-8X-DSW Trim Ring Mount Kits

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the TPMC-8X-DSW, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an Addendum in the Download column.
14 Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered. This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed. This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party. CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty. Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP/Vista and WindowsNT/2000 are trademarks of Microsoft Corporation.

Wall Mount Docking Station for TPMC-8X: TPMC-8X-DSW 15
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com
Operations & Installation Guide DOC. 6588B (2018286) 09.08 Specifications subject to change without notice.