Culligan Gold Series Automatic Water Filter Owners Guide
THANK YOU AND WELCOME TO YOUR NEW WORLD OF BETTER LIVING WITH CULLIGAN WATER.
The Culligan Gold Series water filters are tested and validated by WQA against WQA S-200. The Culligan Gold Series Filtr-Cleer filter has been tested and validated by WQA against S-200 for Class IV (>5 - 15 m to < 30 m) particulate reduction as verified and substantiated by test data. The Culligan Gold Series Cullar filter has been tested and validated by WQA against WQA S-200 for the effective reduction of chlorine up to 120,000 gallons for the 9 filter and 180,000 gallons for the 12 filter. The Culligan Gold Series Cullneu filter has been tested and validated by WQA against S-200 for neutralization up to 14,500 gallons for the 9 Cullneu filter and 21,750 gallons for the 12 Cullneu filter as verified and substantiated by test data. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. For installations in Massachusetts, the Commonwealth of Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of the system. This system and its installation must comply with state and local regulations. If this is your first experience having filtered, conditioned water in your home, youll be amazed at the marvelous difference it makes. We promise that youll never want to be without it again. Congratulations, too, on selecting one of the first family of water conditioners in the prestigious Culligan Gold Series. With Culligans many years of knowledge and experience in water treatment, you can be confident that the model you selected has been designed and engineered to provide years of service with a minimum of care and attention.
Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates are protected by patents issued or pending in the United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time, without prior notice. Culligan, Culligan Gold Series, Cullar, Filtr-Cleer, Cullneu, Accusoft, Culligan Man and www.culligan.com are trademarks of Culligan International Company or its affiliates.
Performance Data Sheets are included in this manual for the various Culligan Gold Series Filter models. Refer to the Performance Data Sheet for your specific filter, as there are slight differences between the models. The filter waranty is located on page 12 of this Owners Guide.
Culligan Gold Series 9 Cullar Filter & 12 Cullar Filter Performance Data Sheet - Page 8
Culligan Gold Series 9 Filtr-Cleer Filter & 12 Filtr-Cleer Filter Performance Data Sheet - Page 9
Culligan Gold Series 9 Cullneu Filter & 12 Cullneu Filter Performance Data Sheet - Page 10

Specifications

9-INCH GENERAL Mineral Tank Size Control Timer Temperature Limits Water Pressure Limits Water Pressure Limits (Canada) Electrical Requirements Electrical Power Consumption, Min./Max. Overall Height FILTR-CLEER Rated Service Flow @ Pressure Drop Minimum Practical Filtration Size Maximum Particulate Matter Maximum Suspended Solids Drain Flow, Maximum1 pH Limitation Recharge Time2 Recharge Water Consumption, Av.3 Freeboard4 CULLAR Rated Service Flow @ Pressure Drop Drain Flow, Maximum1 pH Limitation Recharge Time2 Recharge Water Consumption, Av.3 Cullar Media Volume Cullsan Underbedding Media Amount Freeboard4 Rated Capacity CULLNEU Rated Service Flow @ Pressure Drop Drain Flow, Maximum1 pH Limitation* Recharge Time2 Recharge Water Consumption, Av.3 Cullneu Media Volume Freeboard4 Rated Capacity 9x45 in. (229x1,143mm) Hi-Flo Power Valve Electronic 33-120F (1-50C) 20-120 psi (140-860kPa) 20-90 psi (140-620kPa) 24V/50-60 Hz 3 Watts/35 Watts 51 in. (1,295 mm) 12-INCH 12x45 in. (229x1,143mm) Hi-Flo Power Valve Electronic 33-120F (1-50C) 20-120 psi (140-860kPa) 20-90 psi (140-620kPa) 24V/50-60 Hz 3 Watts/35 Watts 51 in. (1,295 mm)
9.0 gpm @ 8 psi 15 microns 150 NTU 150 mg/L 4.5 gpm 6.0 - 9.min. 90 gal. 20 1.5 inches

12.0 gpm @ 15 psi 15 microns 150 NTU 150 mg/L 7.0 gpm 6.0 - 9.min. 140 gal. 19 1.5 inches
4.0 gpm @ 2.0 psi 2 gpm 5.0 - 11.min. 40 gal. 0.75 cu. ft. 10 lbs. (.1 ft3) 22 1.5 inches 120,000 gallons
6.0 gpm @ 4.0 psi 5.5 gpm 5.0 - 11.min. 110 gal. 1.5 cu. ft. 20 lbs. (.2 ft3) 24 1.5 inches 180,000 gallons
4.0 gpm @ 1.0 psi 3.5 gpm 5.2 to 6.min. 70 gal. 1.1 cu. ft. 13 1.5 inches 14,500 gallons
6.0 gpm @ 3.0 psi 5.5 gpm 5.2 to 6.min. 110 gal. 1.6 cu. ft. 18 1.5 inches 21,750 gallons
1 Backwash at 120 psi (830 kPa). 2 Factory Settings. 3 Factory Settings and 120 psi line pressure. 4 Measured from top of media surface to top surface of tank threads (backwashed and drained). *NOTE: Under dynamic conditions, it may be necessary to mix five parts Cullneu with one part Cullneu C to effectively raise the pH.

Familiarization

Display As shipped from the factory, the display of the board will turn off if there has been no keyboard activity for a 1 minute period. To have the display constantly lit, press the STATUS button until the number 10 icon is lit. Next, press the UP arrow. A d for disable will appear in the display. To have the display blank again, press the UP arrow. An E will appear in the display. Power Loss The AccuSoft circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip. The capacitor is capable of maintaining the time, for at least one day, in the event of a power outage. The EEPROM ensures that the individual programming parameters of your softener are not lost. If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash 12:00 PM when power is returned to the control. The unit will continue to keep time from the moment power is restored, and will initiate a full regeneration at the preset regeneration time. The time of day will need to be reset in order to return the regeneration to its preset time. If you live in an area where power outages occur with a regular frequency, a battery backup option is available for ensuring that the time of day is properly maintained. Contact your Culligan Dealer for more information. Regeneration To initiate an immediate regeneration, press the REGEN button twice. The first time the REGEN will light and the second time the motor will run and the REGEN will begin to blink. An immediate regeneration will also occur if a power outage has lasted for more than four hours and the Immediate Regeneration option is chosen. Ask your Culligan Dealer about this feature.

Service The Culligan Gold Series filters are equipped with a self diagnostic program to insure optimal operation of your filter. Should service become necessary, a phone icon will appear in the display. If this condition occurs, call your local Culligan Dealer for assistance. The phone icon will be the only item displayed when service is required on the control.

Programming

The Culligan AccuSoft circuit board controls all of the filter functions. These settings are programmed at the time of installation. The following is a list of all the microprocessor functions, in the event that any of the settings need to be adjusted. If a small padlock icon appears in the lower right corner of the display, the microprocessor settings are locked and only the Timeof-Day setting can be adjusted, call your Culligan Dealer if setting changes are required.
1. With a flashing or blank display, pressing the status button twice will move to the Time-of-Day adjustment. A number 1 will appear at the bottom of the display while in this mode.
Press ! to increase or " to decrease
2. Press status again, this displays the Time-ofRegeneration. A number 2 will appear at the bottom of the display while in this mode.
3. Press status again, the number at the bottom of the display will skip to 4. This setting is not used.
4. Press status again, this displays the Backwash Time. The setting can be adjusted between 5 and 40 minutes. A number 5 will appear at the bottom of the display while in this mode.
5. Press status again to display the Pause Time. This setting can be adjusted from 1-15 minutes. A number 6 will appear at the bottom of the display while in this mode.
6. Press staus again to display the Fast Rinse Time. This setting can be adjusted from 5-30 minutes. A number 7 will appear at the bottom of the display while in this mode.
P r e s s ! to increase or " to decrease 4
7. Press status again will show the Regeneration Interval. This setting can be adjusted from 1-42 days. A number 8 will appear at the bottom of the display while in this mode.

8. Press status again, the number 9 will appear at the bottom of the display. This setting is not used.
9. Pressing status again brings up the ability to Enable/ Disable the screen blanking. To have the display constantly lit, press the up arrow, a d for disable will appear in the display. Pressing the up arrow again displays an E, signifying that display blanking is enabled. A number 10 will appear at the bottom of the display while in this mode.

Press ! to change

Things to Check Before You Call For Service
If you unexpectedly experience unfiltered water, make these simple checks before calling your Culligan dealer. One of the following conditions may be the reason for your interruption of service. IMPORTANT If any of the following conditions are found, the water filter should be manually recharged according to instructions on page 3 after you have corrected the problem. POWER SUPPLY Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet is not controlled by a wall switch which has been turned off. Reset the filter to proper time of day. BLOWN FUSE Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit breaker. POWER FAILURE Any interruption in your power supply or time changes - such as daylight savings - will disrupt your conditioners recharge schedule by causing the timer to run off-schedule. Reset timer to proper time of day. BYPASS VALVES Check to see if they are in the proper position. Cul-Flo-Valv Bypass, if used, should be in the Push for Service position. If hand valves are used, see that inlet and outlet valve are opened and that the bypass valve is closed. NO WATER If you arent getting any water flow at all, make sure your water supply is working. Open a tap ahead of the filter (outside tap) to see if you have any water pressure. If you have water pressure, check the bypass valve. If it is in the Service position, put it into the bypass and call your Culligan dealer for service. INCREASED USAGE Guests, family additions, new water-using appliances, etc., all will result in more water usage and will require more capacity from your filter. You can reprogram your recharging schedule by following the directions on pages 4 and 5. Call your Culligan dealer for advice and save a service call.
When and How to Bypass Your Water Filter
Normally, all water except outside lines passes through the water filter. There are times when the water filter should be bypassed, using the push-button Cul-Flo-Valv Bypass, or a 3-way bypass valve. You should bypass: 1. If lines to outside faucets do not bypass the water filter, and you do not want to waste filtered water on lawn sprinkling or other outside uses. 2. If you are going away on vacation and want to save water by not having the unit recharge while you are away. PUSH-BUTTON BYPASS In the back of Culligan water filter is a push-button Cul-Flo-Valv Bypass. To bypass unit, simply push the red knob (marked Push to Bypass) against the bypass valve body. To return to filtered water service, reverse the procedure - push the blue knob (marked Push for Service) against the bypass valve body.

Performance Data Sheet

Culligan knows the more informed you are about your water treatment systems, the more confident you will be about its performance. Its because of this and more than sixty years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers. IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you have your water supply tested to determine your actual water treatment needs. MANUFACTURER: Culligan International Company, One Culligan Parkway, Northbrook, IL 60062-6209 USA (847) 205-6000
PRODUCT: Culligan Gold Series 9 Cullar & 12 Cullar Filter TESTING CONDITIONS & RESULTS: Capacity: 120,000 gallons for the 9 Filter 180,000 gallons for the 12 Filter Rated Pressure Drop: 4.0 gpm @ 2.0 psi for the 9 Filter 6.0 gpm @ 4.0 psi for the 12 Filter OPERATING CONDITIONS: Operating Temperature Range: 33 - 120F (1 - 50C) Water Pressure Range: 20 - 120 psi (140 - 860 kPa) Water Pressure Range (Canada): 20-90 psi (140-620 Electrical Characteristics: 24V/50-60 Hz, 45 Watts
Pressure: 60 psi Temperature: 63-73F (17-23C) pH: 7.6
SUBSTANCE REDUCTION While testing was performed under standard laboratory conditions, actual performance may vary.
Substance Chlorine Taste and Odor USEPA SDWA MCL NA Average % Reduction 98.7 Minimum % Average Test Influent Average Test Effluent Reduction Concentration Level Concentration Level 98.1 2.66 mg/L 0.04 mg/L
The Culligan Gold Series Cullar filter has been tested and validated by WQA against WQA S-200 for the effective reduction of chlorine up to 120,000 gallons for the 9 filter and 180,000 gallons for the 12 filter.
Performance Indicator: If water flow decreases or a noticable taste change occurs, the filter should be backwashed. If conditions do not improve, contact your local Culligan Man. He can determine if your filter requires servicing. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. To avoid contamination from improper handling and installation, your system should only be installed and serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this product are not necessarily in your water.
PRODUCT: Culligan Gold Series 9 Filtr-Cleer & 12 Filtr-Cleer Filter TESTING CONDITIONS & RESULTS: Rated Service Flow: Pressure: 60 psi 9.0 gpm @ 8.0 psi (9 Filter) Temperature: 63-73F (17-23C) : 12.0 gpm @ 15 psi (12 Filter) OPERATING CONDITIONS: Operating Temperature Range: 33 - 120F (1 - 50C) Water Pressure Range: 20 - 120 psi (140 - 860 kPa) Water Pressure Range (Canada): 20-90 psi (140-620 kPa) Electrical Characteristics: 24V/50-60 Hz, 45 Watts

Substance Class IV Particulate 15 m to <30 m Average Influent Challange Concentration 12,726 particles/mL Reduction Required 85% Average Percent Reduction 90.0% Minimum Percent Reduction 85.0%
The Culligan Gold Series Filtr-Cleer filter has been tested and validated by WQA against WQA S-200 for Class IV (15 m to <30 m) particulate reduction as verified and substantiated by test data.
PRODUCT: Culligan Gold Series 9 Cullneu & 12 Cullneu Filter TESTING CONDITIONS & RESULTS: Capacity: 14,500 gallons for the 9 Filter Pressure: 60 psi 21,750 gallons for the 12 Filter Temperature: 76-78F (24-25C) : Rated Pressure Drop: pH: 4.9-5.5 4.0 gpm @ 1.0 psi for the 9 Filter 6.0 gpm @ 3.0 psi fotr the 12 Filter OPERATING CONDITIONS: Operating Temperature Range: 33 - 120F (1 - 50C) Water Pressure Range: 20 - 120 psi (140 - 860 kPa) Water Pressure Range (Canada): 20-90 psi (140 - 620 kPa) Electrical Characteristics: 24V/50-60 Hz, 45 Watts
Substance pH USEPA SDWA MCL 6.5-8.5 Average Test Influent Concentration Level 5.24 Average Test Effluent Concentration Level 6.8
The Culligan Gold Series Cullneu filter has been tested and validated by WQA against WQA S-200 for neutralization up to 14,500 gallons for the 9 Filters and 21,750 gallons for the 12 Filters as verified and substantiated by test data.

Records and Data

Important Data on Your Water Filter It is advisable to have the salesperson or installer fill in the information below for your future reference. If this has not been done, please ask for it, as it is necessary if you contact your dealer. IDENTIFICATION Model Name ________________________ Catalog No. ___________________________ Control Model No. ____________________ Control Serial No. ______________________ Date of Installation ___________________ Tank Serial No. ________________________
SETTINGS Time of Recharge: ________ a.m. ________p.m. Regeneration Interval ________ days
Number of people in household ____________________________________________________________
WATER ANALYSIS Total Hardness ________ (gpg) Total Iron ________ (ppm) pH (acidity)__________ Other ________________________________________________________________________________ _____________________________________________________________________________________
Culligan Limited Warranty
CULLIGAN GOLD SERIES AUTOMATIC WATER CONDITIONERS
You have just purchased one of the finest water conditioners made. As an expression of our confidence in Culligan International Company products, your water conditioner is warranted to the original end-user, when installed in accordance with Culligan specifications, against defects in material and workmanship from the date of original installation, as follows: For a period of ONE YEAR For a period of FIVE YEARS For a period of TEN YEARS For the LIFETIME of the original consumer purchaser The entire conditioner The control valve timer The AccuSoft circuit board The control valve body, excluding internal parts The Tripl-Hull conditioner tank

If a part described above is found defective within the specified period, you should notify your independently operated Culligan dealer and arrange a time during normal business hours for the dealer to inspect the water conditioner on your premises. Any part found defective within the terms of this warranty will be repaired or replaced by the dealer. You pay only freight from our factory and local dealer charges. We are not responsible for damage caused by accident, fire, flood, freezing, Act of God, misuse, misapplication, neglect, oxidizing agents (such as chlorine, ozone, chloramines and other related components), alteration, installation or operation contrary to our printed instructions, or by the use of accessories or components which do not meet Culligan specifications, is not covered by this warranty. Refer to the specifications section in the Installation and Operating manual for application parameters. Our product performance specifications are furnished with each water conditioning unit. TO THE EXTENT PERMITTED BY LAW, CULLIGAN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE; TO THE EXTENT REQUIRED BY LAW, ANY SUCH IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE ONE-YEAR PERIOD SPECIFIED ABOVE FOR THE ENTIRE CONDITIONER. As a manufacturer, we do not know the characteristics of your water supply or the purpose for which you are purchasing a water conditioner. The quality of water supplies may vary seasonally or over a period of time, and your water usage rate may vary as well. Water characteristics can also differ considerably if your water conditioner is moved to a new location. For these reasons, we assume no liability for the determination of the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligations for us. Further, we assume no liability and extend no warranties, express or implied, for the use of this product with a non-potable water source. OUR OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT OF THE FAILED PARTS OF THE WATER CONDITIONER, AND WE ASSUME NO LIABILITY WHATSOEVER FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL, OR OTHER DAMAGES. Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Similarly, some states do not allow the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Consult your telephone directory for your local independently operated Culligan dealer, or write Culligan International Company for warranty and service information. CULLIGAN INTERNATIONAL COMPANY One Culligan Parkway Northbrook, Illinois 60062

With Culligan You Get More Than a Quality Product
You Get Your Water Expert, The Culligan Man
Were here to provide you with fast, dependable service, making sure any problems you have are taken care of. The Culligan Man has been around for over sixty years, delivering quality products and dependable service all along. Thats why people say Hey, Culligan Man! Because were the water experts. And thats who you want taking care of your water.

The Culligan Promise

At Culligan, we understand that a water quality improvement system is an investment in your familys well-being. Thats why our 1,350 independently operated dealers worldwide dont just sell products; they sell water quality you can count on. We stand behind our products with written limited warranties and our unequaled Culligan service. No matter where you live, you can depend on Culligan expertise to work for you today and tomorrow.

01882358 DCO# 2401

2001 Culligan International Company
Printed in USA (Rev A. 09/19/01)