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D-link DVC-1000

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D-link DVC-1000 Installation Guide

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About

D-link DVC-1000D-Link DVC 1000 i2Eye VideoPhone Video conferencing kit

max rate: 512 Kbps

The D-Link DVC-1000 VideoPhone introduces the world of video conferencing over the Internet, to bring you and your family, friends and colleagues together. There's no waiting for a PC to boot up to determine whether you have a call and no navigating complex software. You can communicate when you want, the way you want and without having to be a computer expert. You set up the DVC-1000 from the intuitive, easy to use Setup Wizard. You are guided every step of the way through a few short setup... Read more

 

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User reviews and opinions

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Comments to date: 9. Page 1 of 1. Average Rating:
eddy4630 11:39pm on Wednesday, November 3rd, 2010 
I bought this device to be able to communicate with my deaf friends in ASL, most of which use a sorenson vp.
Kiddssa 9:10am on Monday, October 11th, 2010 
This product can be sources cheaper than the £200 price tag via a singapore supplier advertising it on ebay for 99 Euros (£67) see this ebay url:- ..
acheron12345 9:42am on Sunday, October 3rd, 2010 
Cannot adjust any focus and light quality on the screen. No bridging conference for 3 or more users. I got it to send pics and audio to another station but not to receive. Spent 5 hours with i2eye consultants with no luck.
ghusse 2:23pm on Sunday, September 26th, 2010 
Overall exceptional value for the money, incl...  There is no better video conferencing system for the money on the market.
chouchoups38 2:08am on Monday, September 13th, 2010 
Great product I received the equipment and had to call customers support to get it set properly. D-link/I2eye Video Phone This is a good video phone. It is not as easy as plugging it into your router and TV set and "going. Dlync Video phone 1000 Setting this unit up has been impossible, and I have not been able to use it. I have sought help of Dlync website.
blackgenomer 6:52pm on Thursday, September 2nd, 2010 
This unit is really terrible. I had to wait 2 hours calling to their support line and then I got hung up on.. 3 times! Do not get any DLink device. This unit is really terrible. I had to wait 2...  Easy to configure Only works with Netmeeting from Computers
Beffe 12:33pm on Sunday, August 1st, 2010 
The DVC-1100 worked fine for its first 6 months but on a day when we were trying to video...
DrWEB 4:17am on Thursday, April 8th, 2010 
I bought 2 units -- one for the Grandparents and the other for us so they could see their Grandkids.
hoverdj 3:21am on Monday, March 22nd, 2010 
Dlync Video phone 1000 Setting this unit up has been impossible, and I have not been able to use it. I have sought help of Dlync website.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

Stand-alone Videoconferencing Over Broadband IP. No PC Needed!

DVC-1000

Fast Ethernet VideoPhone

Patent Pending

Before You Begin
1. Using the D-Link i2EyeTM DVC-1000 VideoPhone requires a Broadband Internet connection (e.g., a Cable modem or a DSL modem with a router). 2. Attaching a telephone to the DVC-1000 is optional, but highly recommended for optimal sound quality. 3. If you are sharing the Internet connection with another device (such as a PC) you will also need a broadband router or residential gateway.
Check Your Package Contents
i2eye DVC-1000 Video Phone
Quick Installation Guide and Instruction Manual
Ethernet (CAT5 UTP/Straight Through) Cable
Standard Composite RCA Audio/Video Cable
Intelligent Remote Control
Using a power supply with a different voltage rating will damage this product and void the warranty.

5V DC, 2A Power Adapter

Connecting the DVC-1000 Videophone
A. First, place the DVC-1000 VideoPhone directly on top of a television. To obtain the best viewing experience, the VideoPhone should be 5 to 10 feet away from the intended subject. B. Attach the supplied audio/video cable to the DVC-1000 and to the matching audio/video jacks on the television or VCR. C. Attach the supplied Ethernet cable to the DVC-1000 and to the Cable or DSL modem or Ethernet network device (hub, switch or router). D. Attaching a telephone is optional, but recommended for optimal sound quality when videoconferencing. Attach a standard telephone cable to the telephone and directly to the DVC-1000. Do NOT attach the telephone to a wall telephone outlet. E. Plug the supplied AC power cable into an AC outlet and then into the DVC-1000. F. Attaching an external microphone is optional, but recommended for optimal sound for a group videoconference.
Sharing a Broadband Connection With the i2eye DVC-1000
If you are sharing your broadband connection with any other devices, use additional Ethernet (CAT5 UTP) cables to connect your broadband equipment to a router or residential gateway. When you have completed the steps in this Quick Installation Guide, your connected VideoPhone should look similar to this:
Before using your D-Link DVC-1000 VideoPhone you will want to understand the network requirements for this device. If you are using a residential gateway or router and sharing the broadband connection with your DVC-1000 please read the section starting on Page 42 of the manual included with the DVC-1000.

Using the Remote Control

The DVC-1000 VideoPhone needs to be setup before use. There is an easy to use Setup Wizard built into the DVC-1000 to accomplish the setup. You will use the Setup Wizard along with the remote control included with the DVC-1000. The remote control is used to enter numbers, characters and make selections from a keyboard that is displayed on the TV screen.
The * (asterisk--sometimes called a star key) is used to enter a. (period also called a dot.)
When a numeric input is required, (e.g., a telephone number or IP address) enter it directly by pressing the number keys.

Number sign

When entering alphanumeric information the left arrow key performs a backspace, deleting the character to the left of the on-screen cursor.

Cancel

Use the arrow keys to move the position of the on-screen cursor.
ENTER key Speakerphone Mode Adjust Contrast Mute Audio Full-Screen / Picture-in-Picture Self-View / Remote View Mute Video
Using the On-Screen Keyboard
Whenever you need to enter numbers or letters into a Setup screen, press ENTER on the remote control and the on-screen keyboard appears:
Shift Key for UPPER, lower case or shift lock
After entering characters or numbers, and to execute a selection, press ENTER on the remote. Use the arrow keys to move the cursor on the screen to the desired character. The cursor can wrap around on the right and left side of the keyboard to assist you in typing a character quickly. To remove the keyboard from the screen highlight the OK key and press ENTER on the remote. Also, the CANCEL key on the remote removes the keyboard from the screen, leaving what you typed on the screen.
Using a Telephone with the DVC-1000
In addition to providing optimal sound quality, a telephone: Can be used to start a videoconference similar to the way you would place a regular telephone call. Lets you receive a videconference call similar to the way you would receive a regular telephone call.
You cannot use a telephone plugged into the i2eye VideoPhone to place regular phone calls as the phone would not be connected to a standard phone line. Only VideoPhone calls over the Internet can be made with a telephone connected to the DVC-1000.

The Setup Wizard

Press the power switch on the back of the DVC-1000 and the Welcome Screen appears.

Click Next

Personal Information Screen
Enter your name and phone number (consisting of a Country code, Area code and Phone number.) The phone number you enter is one you create for family, friends and others to call you. You can use your regular phone number or make up a new one. The Caller ID function displays this name at the other end of the connection. Your number willl not be visible to anyone else.
Note: The Country code for the United States and Canada is 1. See Page 63 of the DVC-1000 manual for Country codes of other countries.
The Setup Wizard (continued) Network Address Screen
Choose one of the three available options that best suits your environment. If you are not sure which option will work with your Internet connection, please contact your ISP or network administrator for support. DHCP is used when connecting directly to a broadband modem that offers dynamic IP addressing or when behind a router/DHCP server that offers static DHCP.
Fixed IP is used when connecting to a broadband connection that offers static IP addressing or when behind a router that is not configured for static DHCP. This choice requires the input of specific IP address information.
The Setup Wizard (continued) Network Address Screen (continued)
PPPoE is used when connecting directly to a DSL modem that offers a PPPoE connection. Your user name and password for the PPPoE account must be entered in the provided fields.
To configure a router to work with the DVC-1000, please see the section starting on Page 42 of the DVC-1000 manual.

DNS Screen

If you selected Fixed IP in the Network Address screen, you will see the screen for setting DNS server addresses. Only the primary DNS is required, although entering both a primary and secondary is recommended.
The Setup Wizard (continued) Network Speed Screen
Select the type of broadband Internet connection you use.

System Restart

Click Yes

Your Setup is Complete!

Technical Support
You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link Technical Support through our website, or by phone.
Tech Support for customers within the United States:
D-Link Technical Support over the Telephone: (877) 453-hours a day, seven days a week. D-Link Technical Support over the Internet: http://support.dlink.com email:support@dlink.com
Tech Support for customers within Canada:
D-Link Technical Support over the Telephone: (800) 361-5265 Monday to Friday 8:30am to 9:00pm EST D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

doc1

DVC-1000

(Patent Pending)
Broadband VideoPhone Manual
Building Networks for People

Contents

Introduction.... 3 Package Contents... 4 Features & Benefits... 5 Connections.... 5 LEDs.... 6 Getting Started.... 7 Using the Remote Control... 7 Using the Onscreen Keyboard.. 9 Using the Setup Wizard... 10 Using a Telephone with the DVC-1000... 13 Using the DVC-1000... 14 Using the Configuration Menu... 19 Using the DVC-1000 with Routers, Gateways or Modems.. 33 Troubleshooting... 39 Frequently Asked Questions... 47 Glossary of Terms.... 50 Technical Specifications... 53 Contacting Technical Support... 55 Warranty and Registration.... 56

Introduction

Imagine having high-quality, extremely low-cost video conferencing from a standalone, easy to use communication appliance. The D-Link i2eyeTM DVC-1000 Broadband VideoPhone accomplishes this. D-Link i2eyeTM introduces the world of video conferencing over the Internet, to bring you and your family, friends and colleagues together, in real time, anytime! The previously complicated process of conducting a video conference is simplified with the i2eyeTM DVC1000. Since the DVC-1000 is a stand-alone device, you do not need a computer to video conference over the Internet. The i2eyeTM DVC-1000 is such a revolutionary leap in technology that D-Link calls it a VideoPhone. Connect a television for viewing, an optional standard telephone for privacy, plug in a standard Ethernet network cable connected to your broadband Internet connection and you are ready to use your i2eyeTM DVC-1000 VideoPhone. Using advanced video compression technology, the i2eye TM DVC-1000 VideoPhone maximizes the image and audio quality within the available bandwidth. It is an ideal solution for consumers and small businesses with high-speed broadband Internet access. There is no delay in waiting for a PC to boot up before using your i2eyeTM DVC-1000 VideoPhone, and you dont have to be a computer expert. Using the Internet, in place of conventional dial-up phone lines, maximizes your existing broadband investment. The remote control included with the i2eyeTM DVC-1000 makes it easy to answer an incoming videoconference call or dial out to initiate your own videoconference. The builtin caller ID provides privacy protection. You know who is calling before you answer and the audio or video can be turned off whenever desired. This manual provides the instructions to install and use your D-Link i2eyeTM DVC-1000 Broadband VideoPhone. Please take a moment to get acquainted with this manual to make your VideoPhone experience go as smoothly as possible.

Package Contents

! ! ! ! ! ! !
D-Link i2eyeTM DVC-1000 Broadband VideoPhone Power Adapter Instruction Manual Quick Installation Guide Remote Control Standard Composite RCA Audio / Video Cable Cat 5 RJ-45 Ethernet Cable
Note: Using a power supply with a different voltage than the one included with the DVC-1000 will cause damage and void the warranty for this product.

System Requirements

! Connection to broadband Internet (Cable modem, DSL modem,T-1 or Ethernet
network) at each end of the connection
! Television with standard composite audio and video inputs (RCA jacks) or with a
RF modulator to enable a TV without AV jacks to be connected with the antenna terminal
! Optional: Standard telephone (but recommended) ! Optional: You can connect the i2eyeTM DVC-1000 to a PC equipped with a

video capture device that allows input of standard composite video (using RCA Jacks)
! Optional: An external microphone can be connected to the pink Mic port on the
rear of the device for improved audio quality when a group of people are originating the i2eyeTM DVC-1000 call.

Features & Benefits

! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
Stand-alone operation - No computer needed Uses broadband cable/DSL or network connections for high-quality video H.323 Internet video-conferencing standard compliant Easy to use Use your existing broadband network Easy Setup Wizard Picture-in-Picture view or full-screen view Remote control included Speed Dialing Advanced video and audio privacy protection Built-in Caller ID Auto mapping of IP Address Answer incoming calls using telephone or remote control Video and / or audio mute Adjustable tilt and focus lens Up to 30 frames per second High quality 352 x 288 resolution Automatic detection of system upgrades 1 Year Warranty

Connections

LED stands for Light-Emitting Diode. The i2eyeTM DVC-1000 has the following LEDs for monitoring its operation.

Call Monitor

Status Power

Activity

Link Status
LED Location and Activity
Front, far right. A green light indicates the i2eyeTM DVC-1000 is ON. Front to the left of the power light. This light turns on briefly at power up. It is then off during normal operation. Front, left side of lens. Steady red light indicates video is being sent. Back, right. Steady green light indicates the network connection is good. Back, left. Steady or blinking yellow light indicates the i2eyeTM DVC-1000 is transmitting data.
Status Call Monitor Link Status

Getting Started

BEFORE YOU BEGIN! Read Using the DVC-1000 with Routers, Gateways or Broadband Modems on page 33 in this manual if you are using the DVC-1000 VideoPhone with a Router, Gateway or Broadband Modem.
The DVC-1000 needs to be set-up before use. Use the Quick Installation Guide (included with the DVC-1000) to perform the hardware installation. Each cable (video, audio, Ethernet and AC power) supplied for the TM i2eye has a different color on the end that connects to the DVC-1000. Plug the cables into the matching color coded connector on the back of DVC-1000. You can also plug the optional telephone and/or external microphone into the DVC-1000. To help you with these connections, there is an illustration on the bottom of the unit. There is an easy to use Setup Wizard built-in to the DVC-1000 to accomplish the set-up. You will need to enter your name, your phone number and your Internet connection information in order to use your VideoPhone.

Using the Remote Control

Information for the Setup Wizard is entered by using the intelligent remote control included with the DVC-1000. The remote is used to enter numbers, letters, special characters and to make selections from an on-screen keyboard. The on-screen keyboard is activated by pressing ENTER on the remote control. The on-screen keyboard is only activated in a field where text is required. You will use the arrow keys on the remote control along with the ENTER, CANCEL and number keys to enter information in the Setup Wizard screens. Where a numeric input is required, such as a telephone number or IP address, enter it directly by pressing the number keys. The * (asterisk--sometimes called a star key) is used to enter a. (period also called a dot.) When you are entering alphanumeric information, the left arrow key performs a backspace, deleting the character to the left of the cursor. The following page contains a breakdown of the features of the remote control.

Remote Control Layout

Use the arrow keys along with the ENTER, CANCEL and number keys to enter information in the Setup Wizard screen.
When a numeric input is required, (e.g., a telephone number or IP Address) enter it directly by pressing the number keys.
The * (asterisk--sometimes called a star key) is used to enter a. (period also called a dot.) When entering alphanumeric information, the left arrow key performs a backspace, deleting the character to the left of the on-screen cursor.
Number sign Cancel ENTER key Full-screen or Picture-inPicture Self-view or Remote View

Speakerphone Mode

Adjust Contrast

Mute Video Mute Audio

Using the On-Screen Keyboard
The DVC-1000 uses a keyboard that appears on-screen to enter words or alphanumeric characters into the Setup Wizard screens. When the cursor is located in a setup screen that requires characters to be entered, press the ENTER key to bring up the on-screen keyboard. The keyboard will only appear if the cursor is located in an area of the screen that allows text or numbers to be entered. To enter text use the arrow keys on the remote control to move the cursor to the required character. Press the ENTER key on the remote control to actually put the character on the screen. Continue entering characters until you have typed the characters that are needed.
When you are finished entering text and numbers, move the cursor to highlight OK on the screen and press ENTER; or alternatively you can press the CANCEL key on the remote to remove the keyboard from the screen, leaving what you typed on the screen. The keyboard allows entering any of the following: Numbers 0 through 9 Upper case Letters A through Z Lower case letters a through z Special characters: period (.), dash (-), colon (:), at sign (@), space, backspace (to delete a character to the left), comma (,) , and a slash (/). When you are entering letters, the first letter entered is automatically entered as UPPER case. The bottom left arrow on the screen is a Shift key. This allows you to change from UPPER to lower case. The keypad features wraparound capability. Pressing continuously on the right arrow will navigate you through all the rows of the alphabet. 9

The Domain Name System (DNS) translates Internet domain names (for example www.dlink.com, which is easy for humans to use and remember) to IP Addresses, which are what computers use to find each other on the Internet.

Network Speed Screen

The Network Speed screen asks you to select the type of broadband Internet connection you use. Each choice has default send and receive speeds defined for you. If you need to change these settings after completing the Setup Wizard, this can be done by selecting the Settings > Network > Speed screen. Press Next to continue.
A warning message now appears asking to restart the DVC-1000 VideoPhone to complete the setup. Press the Yes button to accomplish a restart.

System Restart

Congratulations! You are now ready to make and receive i2eye VideoPhone calls.
Using a Telephone with the DVC-1000
Although optional, it is recommended that you connect a standard telephone to the DVC-1000 VideoPhone. The telephone that you use for the DVC-1000 VideoPhone will not be connected to your phone jack. You will use the telephone as a means of conducting and receiving calls over the Internet only. The telephone handset is used to place video calls just as you would with a regular phone call. You dial a VideoPhone number to reach a party on the other end of the VideoPhone call. You can speak through the telephone, listen to the other party in privacy, and even switch to the Speakerphone Mode on the DVC-1000 to share the audio with others. This can all be controlled by the remote control. When the phone is picked up, the microphone is muted. If the VideoPhone number you are calling has a different area code, you will need to dial a 1, the 3-digit area code and the 7-digit number. The DVC-1000 requires using a 1 in calls outside your area code to correctly look up the phone number. If you are calling within the same area code, you will only dial the 7-digit number.

Using the DVC-1000

Layout of the i2eye Main Screen Status Icons Main Window Main Settings Buttons Privacy Status Icons
Status Message Area Self-View Banner Window Window After you have correctly setup the i2eye VideoPhone using the Setup Wizard you will see the above Main Screen each time you turn on the VideoPhone. There is a larger Main Window that displays the self-view until a call is connected and then displays the party you are calling. The smaller Self-View Window then displays the self-view when a call is connected. The self-view is a cropped image of what the other party is actually seeing. To flip the images that are in the Main Window and Self-View Window press the Self/Remote button on the remote control.

Placing a Manual Dial VideoPhone Call with the Telephone Handset
Pick up the telephone handset. The DVC-1000 VideoPhone senses the phone is off the hook and a prompt appears on the screen asking you to either enter a phone number or press # key to select the speed dial list. Enter the phone number in the DVC-1000 VideoPhone just as you would if you were using a regular phone. The DVC-1000 VideoPhone rings while you wait for your call to be answered by the party on the other end of the call. When the other party answers, the VideoPhone call is connected.
If the other party has activated their video privacy, you will not see them; but you will be able to hear them. If they have activated audio privacy, you can see them; but not hear them. If you have activated your video or audio privacy, the other party will not see or hear you.
Placing a Manual Dial VideoPhone Call Using the Remote
From the DVC-1000 VideoPhone Main Menu, select DIAL. The speed dial list appears on the screen. Navigate with the arrow keys to Manual Dial and press ENTER. You can enter a phone number if you and the party you are calling are connected to the directory service, or you can enter an IP address (See page 18 for an example of an IP address). If you are not connected to the directory service, the phone number box will be grayed out on your screen. Enter the phone number or IP address and select Dial. You will hear ringing while you wait for your call to be accepted.
The DVC-1000 has a Speakerphone Mode if the call needs to be shared with more than one person, or when it is desirable to talk without using the telephone handset. In Speakerphone Mode, the speaker on the television and the microphone in the DVC-1000 VideoPhone are used. When a call is answered using the remote control, or a call is placed using the remote control, the DVC-1000 VideoPhone is automatically in Speakerphone Mode.
Speakerphone mode is a half-duplex audio mode , which means that only one end of the call may talk at a time. If you are talking, you will not hear the person on the other end. Because half-duplex allows only one side to talk at a time, if you are in a loud environment, you will have difficulty hearing the other side because the loud side stays active, and audio may not come through from the other side.
Making a Speakerphone Call into a Private Call
If you are sharing a VideoPhone call with a group using the Speakerphone Mode and wish to conduct a private conversation, pick up the telephone handset and turn down the audio on the televison. The others in the group will not be able to hear the conversation.

Update Close -

Main Screen > Settings >General
Always answer incoming calls-
Select this checkbox to allow the DVC-1000 to automatically accept any incoming call. If this checkbox is not selected and a call is received, a dialog will appear that will ask if the receiver wants to accept the incoming call. When this checkbox is selected, the incoming call will be answered without any ring.
Turn on video privacy When this checkbox is selected, Video Privacy when answering calls - will be turned on whenever a call is received. This would block the caller from seeing the receiver of the call until the receiver turns off the Video Privacy feature. Play sound with user input Select this checkbox to hear a beep with each function pressed on the remote control. You will hear no sound when using the remote control if this is not selected. Select this checkbox to specify automatic adjustment of the video contrast. When the checkbox is selected, the video contrast is automatically adjusted every 30 seconds. The Contrast button on the remote control triggers an adjustment of the video contrast regardless of the selection state of the checkbox. 24
Automatically adjust video contrast -
Main Screen >Settings > Personal Information

555-1212

Enter your name here. When a call is placed from your VideoPhone, the name you enter will be displayed as a Caller ID on the remote end of the call. Unless the VideoPhone you call has auto-answer turned on, the party you wish to call will decide whether or not to accept your call based on this name. The number is one you create for friends, family, and others to call you. This is not associated with your home phone, though you may wish to use your home phone number to make remembering the number easier. Or you may make up a new one. This phone number will not be visible to any other users.
Area Code & Phone # -
Main Screen > Settings > Network

Address DNS

Controls how the DVC-1000 obtains an IP Address. Allows you to enter a primary and secondary DNS address. This screen controls how a Public IP Address is obtained. If the Public IP button is greyed out it means that your network is unable to obtain an IP Address. Please see #17 in the Troubleshooting section in this manual for more information. Allows for setting a speed that best matches your current connection.

Public IP

Main Screen > Settings > Network > Address
Obtain an IP Address The DVC-1000 VideoPhone will attempt to obtain the IP Address from the DHCP server. automatically -
When this is checked (the default), the other settings on this screen are automatically grayed.

Public IP address-

Main Screen > Settings > Network > Network Speed
The Network Speed screen offers you the option of selecting the speed that is the best match for your current network or connection.
Change the settings by selecting the send or receive Change button and select the value desired by moving the selection up or down in the list box.
Overestimating these settings may affect the call quality and is therefore not recommended. Contact your ISP, network administrator, or look in your modem manual for correct values. The send and receive settings can be different speeds. Typically Cable and DSL modems receive at a higher speed and send at a lower speed.
Main Screen > Settings > Update
The Update screen has several functions: Set the checkbox to automatically check for updates of the DVC1000 VideoPhone. Check for an update right now. Display the current version information. Set Defaults will restore all settings to factory defaults. This will erase all speed dial entries that have been added. If you select Check Now for an Update then the DVC-1000 will check for an update. If an update is found the following message will appear.
Clicking YES will begin an update of the firmware in the DVC-1000. A restart of the DVC-1000 is required after the update is complete.

Main Screen > Privacy

Audio Privacy -
Audio Privacy prevents the audio on your side from being sent to the remote caller. No one on the other end of the VideoPhone call will be able to hear you if this setting is checked, although they can see you. Video Privacy keeps your video from being sent to the remote caller. The person on the other end of the videoconference call will not be able to see you if this setting is checked. This setting will keep a caller from being able to connect with your VideoPhone. When a caller tries to connect with you, they will receive a message indicating that you are unavailable.

Video Privacy -

Do not Disturb -
Using the DVC-1000 with Routers, Gateways and Broadband Modems
The D-Link DI-614+ and the DI-604 Routers have a firmware upgrade that allows for easy configuration of the i2eye. With the DI-614+, DI-604 and the firmware upgrade, you will not need to manually configure the ports. If you have other Routers or you are having difficulty with the i2eye, please read the information on page 34 - page 38 to learn how to open ports on routers.
In the DI-614+ configuration utility, go to the Advanced>Applications screen and check the D-Link DVC-1000 box in the Special Applications list. No other port configuration is needed with the D-Link DI-614+ and DI-604 with the firmware upgrades. 33

Using the DVC-1000 with Routers, Gateways or Broadband Modems (continued)
Opening Ports on Your Routers and Gateways
The firewall security features built into most routers and gateways prevent users from accessing the video and audio of their DVC-1000. A router connects to the Internet through a series of numbered ports. The ports used by the DVC-1000 are blocked from access over the Internet by the firewall features of the router. You need to open the ports on your router to the Internet to allow access to the DVC-1000. The router or gateway that you are using may be different from the example shown on the following pages. However, the general procedure for opening ports will be similar. (If you do not have a D-Link router, look for Virtual Server, Firewall Rules, Port Forwarding, Advanced or Firewall in your routers configuration utility.) In the example that follows we begin by opening the Web configuration utility and going to Advanced > Virtual Server. Follow the steps on the next 2 pages to open the ports on your router for successful operation of the DVC-1000.
Opening Ports on Your Routers and Gateways (continued)
How to open ports on a router

A B C D E F

153258 153258
A total of 7 ports must be opened for the DVC-1000 to work with most routers or firewalls. To open these ports, please do the following: A. Click Enabled B. Give the Virtual Server a Name (such as i2eye) C. Under Private IP, enter the IP Address obtained from the DVC-1000 (How to obtain an IP Address from the DVC-1000: Turn the DVC-1000 ON. Using the remote control highlight the Settings button on the Main Screen. Navigate to Settings>Network>Network Address >IP Address) D. Under Protocol Type, choose Both (TCP and UDP) E. Under Private Port and Public Port, enter 153258 F. Under Schedule, click Always G. Click Apply to save this entry
You have now completed the entering of one port to be opened. You will need to open six more ports. Repeat steps A through G five more times for each one of the following five ports: 15329, 15330, 15331, 15332 and 15333. The last port will be opened slightly differently: ! Repeat steps A through C on the previous page.
! Choose TCP as the Protocol Type ! Enter 1720 as the Private Port and Public Port ! Under Schedule, Click Always ! Click Apply to complete
You have now completed the opening of the 7 ports. Your DVC-1000 is ready to use with your router or gateway! (Important: Not all routers and gateways are the same; please refer to your user manual for specific instructions on opening ports.)

Using the DVC-1000 with Routers, Gateways, or Broadband Modems (continued)
From the following sections, choose the heading that best applies to your equipment or networking configuration. Network With Multiple Public IP Addresses A Public IP Address is visible on the Internet. (Most commonly found in business environments.) Recommended Procedure: If there is an available public IP address, simply enter the IP address, subnet mask, and gateway into the applicable fields under the network settings page. If the network has a DHCP server, select the checkbox under the network settings that says, Automatically obtain IP address. (The network administrator will be able to tell you whether or not the network has a DHCP server.) Potential Issues: Some firewalls are configured in a way that could potentially restrict H.323 data flow. Most current corporate firewalls are H.323 compliant. If this is the case, configuring the firewall is accomplished by simply opening the necessary H.323 ports into the network: Port 1720 (TCP) Ports (UDP & TCP) If your particular firewall does not have this option, consult the firewalls documentation on how to open specific ports needed for H.323 communications. Broadband Modem and One PC (This is the most common scenario found in a home or home office that currently has one PC connected to its broadband modem.) Recommended Procedure: Request from your ISP an additional public IP address. With a second public IP address, the Video Phone will be visible to the outside world just as the existing PC. The ISP can either assign a static IP address or allow you to dynamically request the IP address via DHCP. Follow the instructions in Broadband Modem Only section, below, depending on what your ISP requires. Because most broadband modems have only one Ethernet port, it will be necessary to install a hub or switch between the modem and the rest of the network. Using an Ethernet cable, connect the modems Ethernet port to the applicable WAN port on the hub. Once that is done, you can plug the PC and DVC-1000 Video Phone into any other available port. 37
Broadband Modem, Multiple PCs and a Hub
Commonly found in small offices, home offices, or homes with more than one PC where multiple public IP addresses are available. In order to install the DVC-1000 Video Phone as another device behind a hub assign an available public IP address to the Video Phone. Refer to the Broadband Modem Only section, below, for detailed installation instructions.

Broadband Modem, Multiple PCs and a Router
Commonly found in small offices, home offices, or homes with more than one PC where only one public IP address is available. Refer to the Using a Router/Home gateway on the previous page for detailed installation instructions.

Broadband Modem Only

This section applies only in the instance that the broadband connection is used exclusively with the DVC-1000 Video phone and there are no PCs or other devices connected to the broadband modem.) Recommended Procedure: Many ISPs act as DHCP servers and dynamically assign a public IP address whenever the modem requests one. If your ISP has a DHCP server, select the checkbox under the network settings that says, Automatically obtain IP address. By choosing this option, you are not required to know the IP address, gateway, subnet mask, or DNS numbers. They will all be filled in automatically. If DHCP is not an option, all of the networking values will have to be manually entered. Simply enter the public IP address, subnet Mask, gateway, and DNS numbers given to you by the ISP into the appropriate network settings fields. Potential Issues: In order for the DVC-1000 Video Phone to function properly over the Internet, there must exist a public IP address for the world to see. If your ISP is acting as a NAT and assigning private IP addresses, you will have to request a public IP address in order for your Video Phone to be able to receive calls.

Troubleshooting

1. Cannot make a call using a phone number. Check that you did not misdial the number. If the person you are calling is outside of your area code, you must dial a 1 before the area code and then the number. The VideoPhone is not connected to the Internet. The VideoPhone is not registered with the directory service. It may take the VideoPhone up to 10 minutes to register. Verify all network settings, including DNS. Far side of the call is not registered with the directory service. If you are calling someone who has an endpoint besides a DVC-1000 VideoPhone, you will have to make direct IP calls to them. If the far side has a DVC-1000 VideoPhone and you cannot connect to them via the directory service, they are probably not registered. 2. Error Message displays on main screen.

Glossary of Terms

Bandwidth: A measure of the rate at which data can be sent through the network. This value is usually given in bits per second (bps) or kilobits per second (kbps). CIF (Common Intermediate Format): An intermediate video format. When D-Link DVC-1000 video is transmitted over a network, the sizes will be CIF, QCIF, or SQCIF. The VideoPhone will default to CIF. CIF resolution is 352 x 288. DHCP (Dynamic Host Configuration Protocol): A protocol that network devices use to obtain an IP address, subnet mask, gateway and DNS addresses automatically. A DHCP server can be a router, ISP server, or PC running Internet connection sharing. See Static IP address. Directory Service: A service that allows users to make video conferencing calls with telephone numbers. It does this by correlating telephone numbers to actual public IP addresses. DNS (Domain Name System): A system used to translate computer names into IP addresses. For example, a DNS server would translate www.dlink.com into 192.152.81.1 DSL (Digital Subscribers Line): A technology that delivers digital information at a high speed through a users telephone line. The most common DSL is ADSL (Asymmetrical Digital Subscribers Line) where the download speed is usually much higher than the upload speed. Ethernet: The port on the back of the DVC-1000 VideoPhone that is used to send and receive data over a network. Far side: The remote connection of the videoconference. Your connection is the Local Connection. Firewall: A security mechanism placed between networks, which restricts certain types of data to devices behind the firewall. H.323: Standard defining videoconferencing over the Internet.
Glossary of Terms (continued)
Home Gateway: A term commonly interchanged with router. IP Address (Internet Protocol Address): An IP Address is a number that identifies a computer connected to the Internet. Every computer that is connected to the Internet must have a unique IP Address. An IP Address consists of four sections separated by periods. Each section contains an 8-bit value represented as a number ranging from 0 to 255. Public IP Address: An IP Address that is not behind a NAT. This IP Address is visible from the Internet. Private IP Address: An IP Address that is behind a NAT, which is not visible to the Internet. The preferred ranges for private IP Address are either 192.168.x.x or 10.0.0.x. Dynamic IP Address: An IP Address for a particular network device (PC, VideoPhone, router) that is dynamically assigned by a router or ISP and will not remain the same from session to session. See DHCP. Static IP Address: An IP Address for a particular network device (PC, VideoPhone, router) that doesnt change. See DHCP. ISP (Internet Service Provider): A commercial organization that provides subscribers with access to the Internet. LAN (Local Area Network): A network that is designed to span small distances. These are most commonly used in small buildings, businesses and homes with multiple PCs. See WAN. NAT (Network Address Translation): A technology that allows multiple network devices to share the same IP Address. NAT devices forward all incoming and outgoing information to the correct network devices. Most NAT devices have firewall capabilities. QCIF (Quarter Common Intermediate Format): An intermediate video format. QCIF resolution is 176x144. The DVC-1000 VideoPhone will send QCIF-sized video only if the remote endpoint cannot decode 51 CIF.

QoS (Quality of Service): Allows guaranteed bandwidth and packet delivery between network devices over a network. Router: A device that attaches two or more network devices and forwards data accordingly. Most consumer type routers act as DHCP servers, NATs and simple firewalls. DMZ (Demilitarized Zone): Devices set up to be in the routers DMZ will see all network traffic. Port Forwarding: The router will forward public-side incoming information to a specified device on the private side. The router will forward only the data that is received on the specified ports. This is usually set through the advanced settings in the routers web interface. Also known as Virtual Server or Firewall Rules. Ports: A port is a specified path in which data travels. Each type of data that is transmitted over the Internet travels down a specified port. A router will forward information from one port to another, and a firewall will open only a specified number of ports. SQCIF (Subquarter Common Intermediate Format): An intermediate video format. SQCIF resolution is 128x96. The DVC-1000 VideoPhone will send SQCIF-sized video only if the remote endpoint cannot decode CIF or QCIF. SLIC (Subscriber-Line Interface Circuit): Provides a phones analog dial tone, busy tone, dual-tone multiple-frequency (DTMF) generation and decoding, caller ID and ring-signaling functions. The SLIC allows the DVC-1000 to work with a standard telephone without connecting to the phone system. TCP (Transmission Control Protocol): An Internet protocol used by the DVC-1000 VideoPhone in addition to UDP. UDP (User Datagram Protocol): The Internet protocol most commonly used by the DVC-1000 VideoPhone to send and receive audio and video data. WAN (Wide Area Network): A network that is designed to span large distances. See LAN.

Technical Specifications

Internal Processor ARM-9 ASIC Communication Processor Standards Compliant ITU H.323 (IP communications) Video: H.263 Audio: G.711, G.723 Data Rates/Frame Rates 96 Kbps512 Kbps Up to 30fps Video Up to 30fps CIF (352 x 288 pixels), QCIF (176 x 144) Picture-In-Picture (PIP) Automatic brightness control DVC-1000 Robust Video Audio Telephone interface- Full Duplex Audio Echo cancellation Voice only to and from Voice over IP endpoints Half-duplex speakerphone Input/Output Power Audio Out Video Out (NTSC) 10BaseT Ethernet (RJ-45) SLIC for telephone External Microphone Camera Manual tilt Manual focus LED Indicators Power Status Video monitor Network link and transmit
Technical Specifications (continued)
User Interface Dialing Diagnostics Quality of service measurement Manual or auto answer Incoming Caller ID Privacy shutter via video mute and/or audio mute Do Not Disturb mode Answer using infrared remote control or the telephone Dialing Capabilities Speed dial list with ten entries Manual dialing with telephone handset using Directory Service Manual dialing with direct IP entry Remote Software Update Software update, automatic or manual Network Requirements IP-based network including Ethernet, Token Ring, Cable, DSL, Frame, FDDI,T-1 and ATM LAN Fixed IP with subnet mask, DNS and gateway or DHCP Physical DVC-1000 VideoPhone: height x depth x width 1.50" (38mm) x 6.08" (155mm) x 8.07" (205mm) Weight: 14 oz. (.398kg) Electrical Power supply: Auto-switching 2 Amp; 5.0 Volt output Patent Pending

 

Technical specifications

Full description

The D-Link DVC-1000 VideoPhone introduces the world of video conferencing over the Internet, to bring you and your family, friends and colleagues together. There's no waiting for a PC to boot up to determine whether you have a call and no navigating complex software. You can communicate when you want, the way you want and without having to be a computer expert. You set up the DVC-1000 from the intuitive, easy to use Setup Wizard. You are guided every step of the way through a few short setup screens and before you know it, your making and accepting VideoPhone calls! The DVC-1000 comes with a full-function intelligent remote control so you can use your VideoPhone in the same convenient way you watch television. In fact, you even enter information from the remote control using an on-screen keyboard. From your broadband Cable modem, DSL or Ethernet connection to the Internet, the DVC-1000 uses the power and connectivity of the Internet to communicate. By using a broadband connection you get high-quality video and audio without the quality limitations of dial-up Video Phones. High video speed and quality are possible with the DVC-1000. Using the H.323 video compression standard the DVC-1000 can display video in real-time. This lets your friends, family and colleagues see and hear you in real-time, anytime. The built-in caller ID provides privacy protection. You can know who is calling before you answer. You can turn off the video or audio and even activate the Do Not Disturb mode. You control the privacy features of the DVC-1000.

General
Device TypeVideo conferencing kit
Width8.1 in
Depth6.1 in
Height1.5 in
Weight0.9 lbs
Built-in DevicesMicrophone
Modem
TypeModem (digital) - wired
Max Transfer Rate512 Kbps
Digital Signaling ProtocolH.323
Data Compression ProtocolG.711, H.263, G.723
Video Input
TypeDigital video camera - integrated
Digital Video Capture Resolution352 x 288, 176 x 144
Audio
Audio InputMicrophone - integrated
Input Device
TypeRemote control
Connectivity TechnologyWireless
Networking
TypeNetwork adapter
Connectivity TechnologyWired
Data Link ProtocolEthernet, Fast Ethernet
FeaturesDHCP support
Expansion / Connectivity
Interfaces1 x display / video - composite video output - RCA 1 x audio - output - RCA 1 x network - Ethernet 10Base-T/100Base-TX - RJ-45 1 x phone line - RJ-11 1 x microphone - input - mini-phone 3.5 mm
Miscellaneous
Cables Included1 x network cable 1 x A/V cable
Power
Power DevicePower adapter - external
Manufacturer Warranty
Service & Support1 year warranty
Service & Support DetailsLimited warranty - 1 year
Universal Product Identifiers
BrandD-Link Systems
Part NumberDVC-1000
GTIN00790069251016, 00790069254338, 00790069251795, 00790069254352

 

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