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____________________ Information in this document is subject to change without notice. 1998 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are registered trademarks and Dell Precision is a trademark of Dell Computer Corporation; Intel and Pentium are registered trademarks and MMX is a trademark of Intel Corporation; Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation; IBM is a registered trademark of International Business Machines Corporation; 3Com is a registered trademark of 3Com Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. June 1998 P/N 27053 Rev. A01

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System Features. 1-2 Dual-Processor Capability. 1-6 Advanced Expansion Subsystem. 1-6 Hard-Disk Drive Options. 1-8 Desktop Systems. 1-8 Mini Tower Systems. 1-9 Enhanced Dual-Interface EIDE Subsystem. 1-10 SCSI Support. 1-10 Audio Controller. 1-10 Video Subsystem. 1-11 NIC. 1-11 USB. 1-11 Thermal Protection. 1-11 Computer Service. 1-12 System Power Supply. 1-12 Pin Assignments for the DC Power Connectors. 1-12 DC Power Distribution. 1-14 System Board. 1-16 Main Memory. 1-16 System Board Jumpers. 1-17 System Board Jumper Settings. 1-18 Interrupt Request Assignments. 1-19 Direct Memory Access Channel Assignments. 1-20 Technical Specifications. 1-21

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Initial User Contact. External Visual Inspection. Observing the Boot Routine. Internal Visual Inspection. Eliminating Resource Conflicts. Running the Dell Diagnostics. Getting Help. 2-1 2-2 2-3 2-4 2-6 2-7 2-7
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POST Beep Codes. 3-1 System Error Messages. 3-4 Fatal System Error Messages. 3-4
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Recommended Tools. 4-1 Precautionary Measures. 4-2 Computer Cover. 4-3 Power and Reset Buttons. 4-5 Front-Panel Inserts. 4-6 System Power Supply. 4-7 Microprocessor Fan. 4-8 Drives. 4-9 Externally Accessible Drive Assemblies. 4-10 3.5-Inch Diskette Drive Assembly. 4-10 5.25-Inch Drives. 4-12 Internal Drive Assemblies in the Hard-Disk Drive Bracket. 4-14 Hard-Disk Drive. 4-15 Card Guide. 4-16 Speaker. 4-17 Control Panel. 4-18 System Board Components. 4-19 Expansion Cards. 4-20 DIMMs. 4-21 Microprocessor SEC Cartridge/Heat Sink Assembly. 4-22 Terminator Card. 4-23 System Battery. 4-24 System Board. 4-25
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Recommended Tools. Precautionary Measures. Computer Cover. Front Bezel. Power and Reset Buttons. Front-Panel Inserts. Card Guide. Control Panel. 5-1 5-2 5-3 5-5 5-6 5-7 5-8 5-9
Speaker. Drives. Externally Accessible Drive Assemblies. 3.5-Inch Diskette Drive Assembly. 5.25-Inch Drive Assembly. Internal Drive Assemblies in the Hard-Disk Drive Bracket. Hard-Disk Drive. System Power Supply. Microprocessor Fan. System Board Components. Expansion Cards. DIMMs. Microprocessor SEC Cartridge/Heat Sink Assembly. Terminator Card. System Battery. System Board.

5-10 5-11 5-12 5-12 5-14 5-16 5-17 5-18 5-19 5-20 5-21 5-23 5-24 5-25 5-26 5-27

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System Setup Screens. A-2

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Figure 1-1. Figure 1-2. Figure 1-3. Figure 1-4. Figure 1-5. Figure 1-6. Figure 1-7. Figure 1-8. Figure 1-9. Figure 1-10. Figure 1-11. Figure 1-12. Figure 1-13. Figure 1-14. Figure 1-15. Figure 1-16. Figure 4-1. Figure 4-2. Figure 4-3. Computer Orientation. 1-3 Front-Panel Features on the Desktop Computer. 1-4 Front-Panel Features on the Mini Tower Computer. 1-4 Internal View and Back Panel of the Desktop Computer. 1-5 Internal View and Back Panel of the Mini Tower Computer. 1-6 Expansion-Card Connectors in the Desktop System. 1-7 Expansion-Card Connectors in the Mini Tower System. 1-8 Drive Locations in the Desktop Computer. 1-9 Drive Locations in the Mini Tower Computer. 1-9 DC Power Connector P1. 1-13 DC Power Connectors P3, P4, P5, and P6. 1-13 DC Power Connector P2. 1-14 DC Power Cables. 1-14 Power Distribution. 1-15 System Board Components. 1-16 Location of System Board Jumpers. 1-17 Padlock Installed. 4-3 Computer Cover Removal. 4-3 Power and Reset Button Removal. 4-5
Figure 4-4. Figure 4-5. Figure 4-6. Figure 4-7. Figure 4-8. Figure 4-9. Figure 4-10. Figure 4-11. Figure 4-12. Figure 4-13. Figure 4-14. Figure 4-15. Figure 4-16. Figure 4-17. Figure 4-18. Figure 4-19. Figure 4-20. Figure 4-21. Figure 4-22. Figure 4-23. Figure 4-24. Figure 5-1. Figure 5-2. Figure 5-3. Figure 5-4. Figure 5-5. Figure 5-6. Figure 5-7. Figure 5-8. Figure 5-9. Figure 5-10. Figure 5-11. Figure 5-12. Figure 5-13. Figure 5-14. Figure 5-15. Figure 5-16. Figure 5-17. Figure 5-18. Figure 5-19. Figure 5-20. Figure 5-21.
5.25-Inch Front-Panel Insert Removal. 4-6 System Power-Supply Removal. 4-7 Microprocessor Fan Removal. 4-8 Drive Hardware. 4-9 3.5-Inch Diskette Drive Assembly Removal. 4-10 3.5-Inch Diskette Drive Removal. 4-11 5.25-Inch Drive Assembly Removal. 4-12 5.25-Inch Drive Removal. 4-13 Removing the Hard-Disk Drive Bracket. 4-14 Hard-Disk Drive Removal. 4-15 Card Guide Removal. 4-16 Speaker Removal. 4-17 Control Panel Removal. 4-18 System Board Components. 4-19 Removing an Expansion Card. 4-20 DIMM Removal. 4-21 DIMM Installation. 4-21 Microprocessor SEC Cartridge/Heat Sink Removal. 4-22 Terminator Card Removal. 4-23 System Battery Removal. 4-24 System Board Removal. 4-25 Computer Cover Removal. 5-3 Front Bezel Removal. 5-5 Power and Reset Button Removal. 5-6 5.25-Inch Front-Panel Insert Removal. 5-7 Card Guide Removal. 5-8 Control Panel Removal. 5-9 Speaker Removal. 5-10 Drive Hardware. 5-11 3.5-Inch Diskette Drive Assembly Removal. 5-12 3.5-Inch Diskette Drive Removal. 5-13 5.25-Inch Drive Assembly Removal. 5-14 5.25-Inch Drive Removal. 5-15 Removing the Hard-Disk Drive Bracket. 5-16 Hard-Disk Drive Removal. 5-17 System Power-Supply Removal. 5-18 Microprocessor Fan Removal. 5-19 System Board Components. 5-20 Removing an Expansion Card. 5-21 DIMM Removal. 5-23 DIMM Installation. 5-23 Microprocessor SEC Cartridge/Heat Sink Removal. 5-24

USB capability simplifies connection of peripheral devices such as mice, printers, and computer speakers. The USB connectors on the computers back panel provide a single connection point for multiple USB-compliant devices. USB-compliant devices can be connected and disconnected while the computer is running.
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If a processor or hard-disk drive exceeds its recommended operating temperature range, a system event triggers a system management interrupt (SMI), which alerts the BIOS. If the Dell ThermalShutdown Service is installed, the power indicator flashes and a message appears on the monitor to alert the user that the system will shut down in an orderly manner, preventing the loss of data. If the service is unable to shut down the system within approximately 3 minutes, the BIOS powers down the computer. If the ThermalShutdown Service is not installed, the computer turns off immediately.
NOTE: The BIOS powers down the computer in the event of a thermal alert only if the Thermal Power-Off category is set to ENABLED in the System Setup program.

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The following subsections provide service-related information about the computer.

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The 300-W system power supply can operate from an AC power source of 115 VAC at 60 Hz or 230 VAC at 50 Hz. The system power supply provides the DC operating voltages and currents listed in Table 1-1.
NOTE: The power supply produces DC voltages only under its loaded condition. Therefore, when you measure these voltages, the DC power connectors must be connected to their corresponding power input connectors on the system board or drives.
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+3.3 VDC +5 VDC +12 VDC 12 VDC 5 VDC +5 VFP 2
+3.15 to +3.45 VDC +4.75 to +5.25 VDC +11.40 to +12.60 VDC 10.80 to 13.20 VDC 4.50 to 5.50 VDC +4.75 to +5.25 VDC
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18.0 A 35.0 A 14.0 A 0.3 A 0.3 A 1.2 A
Maximum continuous DC output power should not exceed 300 W. Maximum combined load on +5 VDC and +3.3 VDC cannot exceed 200 W. VFP (volts flea power) sometimes called standby power.

power management logic RTC/ NVRAM
P1 PWRGOOD PSON# +5 VFP +5 VDC 5 VDC +12 VDC 12 VDC +3.3 VDC
POWER1 PSON# +5 VFP +5 VDC 5 VDC +12 VDC 12 VDC +3.3 VDC

+5 VDC +12 VDC 12 VDC

system power supply
+5 VDC 5 VDC +12 VDC 12 VDC
+5 VDC +12 VDC 12 VDC +3.3 VDC internal hard-disk drive internal hard-disk drive internal hard-disk drive 1 internal hard-disk drive 1 main memory DIMM_A P2 DIMM_B DIMM_C DIMM_D FUSE 2.5-V converter 1.5-V converter +5 VDC +5 VDC FUSE +5 VFP +5 VDC +5 VDC +12 VDC

PCI1 through PCI5

PANEL USB KYBD MOUSE
optional 5.25-inch drive 2 optional 5.25-inch drive optional 5.25-inch drive 3.5-inch diskette drive 3
SLOT1_PRI +1.82.8 VDC +2.5 VDC +1.5 VDC SLOT1_SEC +1.82.8 VDC +2.5 VDC +1.5 VDC

processor core regulator

The mini tower chassis supports the installation of up to four internal hard-disk drives. The desktop chassis supports the installation of up to two internal hard-disk drives. The mini tower chassis supports up to three externally accessible 5.25-inch drives. The desktop chassis supports up to two externally accessible 5.25-inch drives. In the desktop chassis, power for the 3.5-inch diskette drive is provided by the P6 connector. In the mini tower chassis, power for the 3.5-inch diskette drive is provided through a combination DC power/interface cable which connects to the system board at the DSKT2 connector.
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The subsections that follow provide service-related information about the system board and its components, which are shown in Figure 1-15.
CD-ROM drive audio interface connector (CD-IN) parallel/SCSI port connectors (PARALLEL/SCSI) (stacked) serial port connectors (SERIAL 1/2) (stacked) microprocessor fan connector (FAN) mouse/keyboard connectors (MOUSE/KYBD) (stacked) microphone jack (MIC-IN) line-out jack (LINE-OUT) line-in jack (LINE-IN) USB connectors (USB) NIC connector (ENET) primary SEC cartridge connector (SLOT1_PRI) secondary SEC cartridge connector (SLOT1_SEC) AGP expansion-card connector (AGP) PCI expansion-card connectors (PCI1-PCI5) ISA expansion-card connector (ISA1) RAID connector (RAID PORT) Wakeup On LAN card connector (LAN) main power input connector (POWER1) mini tower computer diskette-drive interface connector (DISK2) battery socket (BATTERY) desktop computer diskette-drive interface connector (DISKETTE) (pin-1 corner) secondary SCSI connector (SCSI_NARROW) DIMM sockets (DIMM_A-DIMM_D) primary SCSI connector front of (SCSI_ULTRA2) computer primary EIDE interface connector (IDE1) (pin-1 corner) control panel connector (PANEL) secondary EIDE interface connector (IDE2) (pin-1 corner) configuration jumpers power-on LED standby LED

System timer Keyboard controller Enables IRQ8 through IRQ15 Serial ports
Available Diskette drive interface Parallel port RTC Available if ACPI is set to Off in System Setup program Available Available Mouse controller Math coprocessor Primary EIDE interface (if Enabled in the System Setup program) Secondary EIDE interface (if Enabled in the System Setup program)
NOTES: For the full name of an abbreviation or acronym used in the table, see the Glossary in the Users Guide. The integrated NIC, SCSI, and sound systems will be assigned an interrupt request dynamically during system start-up.
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The following table lists the direct memory access (DMA) channel assignments for Dell Precision 410 systems.
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DREQ0 DREQ1 DREQ2 DREQ3 DREQ4 DREQ5 DREQ6 DREQ7
Available Available Generated by super I/O controller to initiate DMA cycle for attached diskette drive Available Generated by bus controller chip to activate second DMA controller Available Available Available
NOTE: The integrated audio controller is assigned one or two DMA channels automatically during system start-up.

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The following table lists the technical specifications for Dell Precision 410 systems.
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Microprocessor type.
Intel Pentium II microprocessor with MMX technology that runs at 350 MHz internally/ 100 MHz externally or at 400 MHz internally/ 100 MHz externally. A slower compatibility speed can be set through the System Setup program. 32 KB (16-KB data cache; 16-KB instruction cache) 512-KB pipelined burst, four-way setassociative, write-back ECC SRAM on each SEC cartridge internal to the microprocessor

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Internal cache. L2 cache.

Math coprocessor.

System chip set. Data bus width. Address bus width. DMA channels. Interrupt levels. System BIOS chip. Audio controller. Primary SCSI controller. Secondary SCSI controller.
Intel 440BX PCIset 64 bits 32 bits seven Mb 16-bit Plug and Play Crystal 3D CS4237B Adaptec AIC-7890 Ultra2/Wide LVD (Adaptec 2940 U2W-equivalent) Adaptec AIC-7880 internal Ultra/Narrow and external Ultra/Wide (Adaptec 2940 UW-equivalent) 3Com 3C905b-TX Wakeup On LAN-capable (uses a 3Com 3C917 ASIC) National PC 87309

NIC. I/O controller.

NOTE: For the full name of an abbreviation used in this table, see the Glossary in the Users Guide.

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Bus types. Bus speed. PCI, ISA, and AGP PCI: 33.3 MHz ISA: 8.33 MHz AGP: 66.6 MHz (2X-capable) five (one PCI connector shares an expansioncard slot with the ISA connector)
PCI expansion-card connectors.

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See the operating system documentation and Appendix D, Maintaining the System, in the Users Guide for information about backing up data.
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Can the user duplicate the problem?
Yes. Proceed to step 3. No. Proceed to the next section, External Visual Inspection.
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Is the problem a result of user error?
Yes. Instruct the user in the proper procedure, or direct him or her to the appropriate user documentation for the correct procedure. No. Proceed to the next section, External Visual Inspection.

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The external visual inspection consists of a quick inspection of the exterior of the computer, the monitor, the keyboard, any peripherals, and cables. While performing the visual inspection, make any necessary corrections. To perform the external visual inspection, follow these steps:
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For a PS/2-compatible mouse, the keyboard and mouse interface cable connectors are identical except for their labels. If needed, see System Features in Chapter 1. For a serial mouse, the mouse interface cable must be firmly attached to one of the serial port connectors, and its captive screws must be secure enough to ensure a firm connection.
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Each of the serial, parallel, and USB interface cables must be firmly attached to an appropriate connector on the back of the computer as well as to the interface connector on the device. The captive screws that secure these connectors at each end of the interface cable must be secure enough to ensure a firm connection.
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For proper monitor connections, see the documentation for the monitor.
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For proper settings of the monitor controls, see the documentation for the monitor.
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A simple visual inspection of a computers interior hardware can often lead to the source of a problem, such as a loose expansion card, cable connector, or mounting screw. When you perform the visual inspection, refer to System Features in Chapter 1 to locate components in the inspection procedure.
To perform the internal visual inspection, perform the following steps in the sequence indicated.
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While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components. Also avoid touching components or contacts on a card and avoid touching pins on a chip.
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To ensure that the chips are fully seated in their sockets, press firmly on the top of each chip. To reseat the microprocessor, remove and reinstall it as described in Microprocessor SEC Cartridge/Heat Sink Assembly in Chapter 4 or 5. To reseat a DIMM, remove it from its socket and reinstall it as described in DIMMs in Chapter 4 or 5.

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To remove the 3.5-inch diskette drive assembly, follow these steps:
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Note the routing of the DC power and interface cables through the chassis as you disconnect them. It is important to route the cables properly when you replace them to prevent them from being pinched or crimped.
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retaining tabs (2) screw
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When you replace the 3.5-inch diskette drive on the bracket, be sure that the two retaining tabs on the right side of the bracket engage the mounting holes in the side of the 3.5-inch diskette drive. Then replace the screw that holds the diskette drive to the bracket. To replace the 3.5-inch diskette drive assembly in the chassis, slide the bracket tabs into the guides on the chassis until the bracket snaps into place.

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bracket tabs (2)
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To remove the 5.25-inch drive assembly, follow these steps:
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Note the routing of the DC power and interface cables through the chassis as you disconnect them from the system board. It is important to route the cables properly when you replace them to prevent them from being pinched or crimped.
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To replace the 5.25-inch drive on the bracket, locate the four screw holes around the drives perimeter. Fit the bracket over the drive, and then tilt the front of the drive up so that the bracket drops down into place. To ensure proper installation, all screw holes should be aligned and the tabs on the front of the bracket should be flush with the front of the drive.

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screw hooks (3)

drive bay
removable hard-disk drive bracket latch
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To remove the hard-disk drive bracket, follow these steps:
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hooks (3) drive bracket
1-inch drive (back) screws (4)
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To remove a hard-disk drive, follow these steps:
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When you replace the hard-disk drive bracket, insert the hooks in the slots on the front of the chassis and slide the bracket to the right. Then lower the bracket to the bottom of the chassis, making sure that the latch on the drive bay is engaged (see Figure 4-12). Replace the screw holding the drive bracket to the drive bay.
NOTE: If you are replacing more than one hard-disk drive in the bracket, do not fully tighten any of the screws that hold the drives in the bracket until all of the drives have been placed into the bracket. This prevents the bracket from compressing, which could make it difficult to insert additional drives.

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right tabs (2)

left tabs (2)

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To remove the card guide, follow these steps:
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3.5-inch diskette drive housing DC power/interface cable
DSKT2 connector externally accessible drive bays

hard-disk drive bracket

EIDE cable primary EIDE connector (IDE1) secondary EIDE connector (IDE2)
The Dell Precision 410 mini tower system can accommodate up to four externally accessible drive assemblies: the 3.5-inch diskette drive and up to three 5.25-inch drives.
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Note the routing of the DC power/interface cable through the chassis as you remove it from the system board. It is important to route the cable properly when you replace it to prevent it from being pinched or crimped.
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hook drive release lever

retaining tabs (2)
When you replace the 3.5-inch diskette drive on the bracket, be sure that the two retaining tabs on the left side of the bracket engage the mounting holes in the side of the 3.5-inch diskette drive.

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To remove a 5.25-inch drive assembly from one of the drive bays, follow these steps:
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bracket bracket tabs (2)

screws (4)
When you replace the 5.25-inch drive, align the front of the drive flush with the bracket tabs at the front of the bracket. Insert the four screws, and tighten them in the order stamped on the bottom of the 5.25-inch drive bracket.
tabs on bracket (2) drive cage door

drive cage

arms on drive cage door (2)

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If any hard-disk drives are already installed in the bracket, disconnect the DC power cable and interface cable from each drive. Grasp the handle of the drive cage door on the front of the chassis, and pull out and down until the arms on the drive cage door (see Figure 5-13) disengage from the tabs on the bracket. This action pulls the bracket out of the drive cage about 1 to 3 inches.
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When removing the bracket from the drive cage, you should remove it slowly and cautiously, using two hands to support the weight of the bracket. The bracket can be quite heavy, especially if it is populated with drives.

1.6-inch drive (front)

When you replace the hard-disk drive bracket, be sure that it is pushed fully into the system and snapped into position before you close the drive cage door (See Figure 5-13). If you are replacing more than one hard-disk drive in the bracket, do not fully tighten any of the screws that hold the drives in the bracket until all of the drives have been placed into the bracket. This prevents the bracket from compressing, which could make it difficult to insert additional drives. When you are ready to replace the front bezel, be sure to fold the drive cage door handle down to avoid interference with the front bezel.
power supply DC power cables

power-supply detent link

securing tab
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Press the securing tab to release the power supply.
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Note the routing of the DC power cables underneath the tabs in the chassis as you remove them from the system board and drives. It is important to route these cables properly when you replace them to prevent them from being pinched or crimped.
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When you reinstall the power supply, place the power-supply detent link over the pin on the power supply as you position the power supply in the chassis opening.
fan plastic lock latching tabs (4)
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The subsections that follow contain procedures for removing system board components, which are shown in Figure 5-17.
CD-ROM drive audio interface connector (CD-IN) parallel/SCSI port connectors (PARALLEL/SCSI) (stacked) serial port connectors (SERIAL 1/2) (stacked) microprocessor fan connector (FAN) mouse/keyboard connectors (MOUSE/KYBD) (stacked) microphone jack (MIC-IN) line-out jack (LINE-OUT) line-in jack (LINE-IN) USB connectors (USB) NIC connector (ENET) primary SEC cartridge connector (SLOT1_PRI) secondary SEC cartridge connector (SLOT1_SEC) AGP expansion-card connector (AGP) PCI expansion-card connectors (PCI1-PCI5) ISA expansion-card connector (ISA1) RAID connector (RAID PORT) Wakeup On LAN card connector (LAN)

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This appendix describes the System Setup program, which is used to change the system configuration information stored in NVRAM on the system board. To enter the System Setup program, follow these steps:
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F2 = Setup

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NOTE: An alternate way to enter the System Setup program is to press the <Ctrl><Alt><Enter> keys instead of the <F2> key.
The message Entering Setup appears and is soon replaced by Page 1 of the System Setup screens. If you wait too long to press the <F2> key, the F2 = Setup message disappears and your operating system begins to load into memory. If this situation occurs, let the system complete the load operation; then shut it down and try again.
NOTE: To ensure an orderly system shutdown, consult the documentation that accompanied the operating system.

System Setup Program

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configuration options title box help
Page 1 of 2 Time: 13:17:02
Dell Computer Corporation (www.dell.com) BIOS Version: XXX Precision WorkStation 410 M Setup Date: Mon Jan 5, 1998 This category sets the time in 24-hour format (hours:minutes: seconds) for the internal clock/ calendar. To change the value in a field, enter a number or use the left- or right-arrow key. Changes take effect immediately. Pentium II Processors 350 MHz CPU IDs: 651, 651 Level 2 Cache: 512 KB Integrated System Memory: 64 MB SDRAM Service Tag: XXXXX Asset Tag: XXXXX
Diskette Drive A: 3.5 inch, 1.44 MB Not Installed Diskette Drive B: Drives: Primary Type Cyls Hds Pre LZ Sec Size Drive 0:Auto -Drive 1:None Secondary Drive 0:Auto CD-ROM Device Drive 1:None Reserved Memory: CPU Speed: Num Lock: ACPI: Chassis Intrusion: Thermal Power-off: None 350 MHz On Off Not Detected Enabled
Tab,Shift-Tab change fields
change values Alt-P next Esc exit Alt-B reboot

key functions

Dell Computer Corporation (www.dell.com) Precision WorkStation 410 M Setup

system data

Page 2 of 2

BIOS Version: XXX

Report Keyboard Errors: This category determines whether Not Enabled System Password: keyboard-related error messages Unlocked Password Status: are reported at system startup. Diskette First Boot Sequence: Not Enabled Setup Password: Disabled 00:00 Auto Power On: Disabled Power Management: Off Wakeup On LAN: Integrated Devices Sound: On NIC: On (PXE Off) Mouse: On Serial Port 1: Auto Pentium II Processors 350 MHz Serial Port 2: Off CPU IDs: 651, 651 Parallel Port: 378h Level 2 Cache: 512 KB Integrated Parallel Mode: AT System Memory: 64 MB SDRAM IDE Hard Disk: Auto Service Tag: XXXXX Diskette: Auto Asset Tag: XXXXX Speaker: On SCSI: Off change values Alt-P next Esc exit Alt-B reboot Tab,Shift-Tab change fields

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Keyboard Errors System Password
Enables or disables reporting of keyboard errors during the POST. Displays current status of systems password security feature. Also is used to assign and verify a new password. Provides an extra measure of system security by letting you set the system password to Locked or Unlocked. Determines whether the system boots from diskette (if present) or hard-disk drive. Restricts access to the System Setup program. Allows you to turn your computer system on automatically on certain days of the week at a preset time.

Password Status

Boot Sequence Setup Password Auto Power On

Power Management

With the Power Management category enabled, DPMS monitors and most EIDE drives automatically switch into low-power mode during periods of system inactivity.
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NOTE: Not all EIDE hard-disk drives support this feature. Enabling this feature for drives that do not support it may cause the EIDE drive to become inoperable until the system is restarted and the Power Management category is disabled.
Wakeup On LAN Sound Determines whether the Wakeup On LAN feature is set. Determines whether the integrated audio controller is set to On (default) or Off. When Sound is set to Off, no sounds are emitted from any attached external speakers or from the on-board speaker, except for beep codes. Set Sound to Off if you want to use a sound expansion card instead of the integrated audio controller or if you need the resources used by the controller. Determines the on-board NIC setting. The setting choices are On, On (PXE Off), or Off. The default setting is On (PXE Off), which means that the NIC is enabled but not set to boot the system remotely from a network server. Enables or disables the built-in PS/2compatible mouse port. Disabling the mouse allows an expansion card to use IRQ 12. Configures the systems built-in serial ports. These categories may be set to Auto (default) to automatically configure a port, to a specific designation (COM1 or COM3 for Serial Port 1; COM2 or COM4 for Serial Port 2), or to Off. Configures the systems built-in parallel port. The ports I/O address may be set to 278H, 3BCH, or 378H. Otherwise, the port may be disabled.

Dell_Priv_Feb05_572.qxd

1/25/05

1:19 PM

Page 1

February 2005

Witness True Productivity & Mobility with the New Dell Notebook Range

Privilege ge

IT Solutions for businesses

NEW DELL LATITUDE D410

Notebook Solutions Dell Latitude p.4
Desktop Solutions Dell OptiPlex p.8
Workstation Solutions Dell Precision p.12
Printer Solutions Dell Printers p.14
Server Solutions Dell PowerEdge p.16
Storage Solutions Dell | EMC & PowerVault p.20
Peripheral Solutions Dell Solutions p.22

Easy as

Call 572
For more information, between 8.00am-5.00pm weekdays
Click www.dell.co.za/priv
To configure and purchase your system directly

Page 2

New Dell Mobile Solutions
Witness true mobile productivity

Dell | The

[NEW] Dell Notebooks
PAGE 4 The Perfect Mobile Solution
New technology, improved design elements, increased road-worthiness
Dell LatitudeTM Notebooks
Dell Latitude notebooks - a world standard in mobility. Dells new range of Latitude notebooks offer a combination of long-term compatibility, with all the current relevant technological innovations and exceptional quality, all designed to give you the best in long-term mobile value.

Latitude D410

Designed for the on the road sales professional, who needs performance in a lightweight chassis. Whats Hot Latest Intel Pentium M Processors with Intel 915GM Chipset Microsoft Windows XP Professional Next generation DDR2 memory NEW media base NEW look Weight from 1.72kg
Dell services Dells comprehensive range of services, designed to protect and enhance your notebook, includes CompleteCare Accidental Damage Cover, CompleteCare Theft Cover, Gold Technical Services and Same and Next Business Day On-site Support.
Go to Page 7 and 9 to discover our full range of services
[NEW] Latitude D610 Designed for the mobile business professional who
wants high performance in a thin and light design. Whats Hot Next generation of Intel 915GM/PM Chipsets Microsoft Windows XP Professional Single and dual channel DDR2 memory Integrated SmartCard 14.1 XGA or SXGA+ displays Weight from 2.12kg
Handhelds The Dell Axim X50 features a sleek, sophisticated design while providing connectivity, productivity and mobility at an affordable price.
Go to Page 22 and 23 to discover our mobile peripherals
Projectors Even the smallest notebook can help you make a big impression when paired with one of these bright, goanywhere projectors.
Go to Page 5 and 22 to discover our full range of projectors
Designed for the power user who could use a wide screen and the best in performance. Whats Hot New high-performance industry standards including PCI-Express Microsoft Windows XP Professional Next generation single and dual channel DDR2 memory More USB ports (4 total) Next generation ATI graphics with up to 128MB of video memory Weight from 2.94kg

[NEW] Latitude D810

Carry Cases Protect your Dell notebook, find storage for your mobile solutions and choose among a host of mobile accessories. From the practical to the latest in elegant style, you'll find a case that will make your notebook a more portable travelling companion.
Go to Page 6 and 22 to discover our transportation solutions
Choices for diverse needs: All Dell notebooks are customisable and can be configured to contain the features which best meet your needs.

Page 3

New Dell Latitude D410
Dell recommends Microsoft Windows XP Professional.
- the perfect mobile solution!
Dell PrecisionTM Mobile Workstations PAGE 12
Dell Precision. "The world's most trusted workstation brand." Dells award winning combination of performance, mobility and reliability for workstation users desiring portability. Ideal for engineers, digital animators, financial analysts, architects, etc.
Dell | The best way to satisfy your needs
We listen very carefully to what customers tell us and then make our products based on what they want. Every time we come out with a new product, we try to improve upon it and make it better each time. Michael Dell La Puente, California, December 6, 2004.

[NEW] Dell Precision M20

Reliable performance in a highly mobile, yet affordable workstation. Whats Hot Latest Intel Pentium M Processors with next generation Intel 915PM Chipset Microsoft Windows XP Professional 14,1" TFT display (up to 1400x1050) 64 MB ATi MobilityTM FireGLTM V3100 PCI-Express 3D OpenGL graphics Weight from 2.21kg

Contents

February 2005 P.2
Notebook Solutions Dell LatitudeTM 610: Greater expandability and graphic performance Desktop Solutions Dell OptiPlexTM 170L: Excellent business technology and value Workstation Solutions Dell PrecisionTM M20: Assured workstation performance, exceptional mobility Printer Solutions Dell colour laser printers Server Solutions Dell PowerEdgeTM 1850: Optimised rack performance Storage Solutions Dell PowerVaultTM 122T: Tape back-up solution Software and Peripherals Solutions Optimise your IT investment

[NEW] Dell Precision M70

Enables exceptional content creation, analysis and design through outstanding performance. Whats Hot Latest Intel Pentium M Processors with next generation Intel 915PM Chipset Microsoft Windows XP Professional 15,4" UltraSharpTM Wide-Aspect display (up to 1920x1200) 256 MB nVIDIA QuadroTM FX Go1400 PCI-Express 3D OpenGL graphics card Weight from 3.04kg

P.14 P.16

The latest technology from Dell P.20
New battery technology and software
Exceptional 6-hour battery life provides enough power to keep you working away from a electrical supply, or on long voyages.
ExpressChargeTM allows you to recharge your batteries in about an hour, allowing you to make the most of even short charging opportunities.
to configure and purchase your system directly

Page 4

New Dell LatitudeTM Notebooks
Combine improved mobility, latest technology and enhanced business design

Dell Latitude D410

Dell | Latitude family
Dell Latitude notebooks provide the flexibility, commonality and durability you need for todays mobile workforce and the stability you need in a business networked environment. The result: A business reduces its cost of IT ownership. Dell Latitude notebooks allow you to remain mobile wherever you may be while enhancing your productivity. The D-Family notebook line delivers the qualities that have made the Latitude systems so popular - commonality, consistency and compatibility - to help lower your cost of ownership. With managed product transitions and long life cycles, they're ideal systems for company-wide deployments. The Latitude family of products represents the diverse needs of notebook users, with numerous levels of performance, affordability and mobility. The Latitude X300 sets a new benchmark in mobile computing delivering mainstream performance in an ultra thin and lightweight notebook. Great for: Highly mobile business users who demand outstanding usability and performance in a thin and ultra light form factor. Users who value D-family media module commonality The Latitude 100L is a business notebook for small to mid-sized companies focused on acquisition cost. Great for: Budget conscious customers who want solid performance at a great price. Running office productivity software, accessing the internet, e-mail. Practical computing features at an affordable price.

Dell | Product line-up

Latitude Latitude Latitude 100L X300 D Family
Latest mobile processor technology Windows XP Professional as standard Ultra mobile form factors Wireless LAN standard Designed for reliability Approximately 15 month lifecycles Designed for lowest TCO* Designed for lowest acquisition price 3 Years Next Business Day warranty standard Compatible with D family docking solutions Modular optical drives
Upgradable Upgradable on D505, standard on all other models * Total Cost of Ownership Whichever notebook line you choose, count on outstanding value and reliability, backed with industry-leading service and support.
Dell 2300MP Micro-portable Projector
R13,750 incl Del & VAT
This month only! Take 25% off this price

Page 5

Dell | Services End to end solution
Dell Services represent a complete portfolio of computing technology solutions to help at every step during the lifecycle of your IT system. Dell is your single point of contact for an outstanding end-to-end service experience:

Planning and design

Pre-Sales Advice Custom built hardware and software solutions while your system is being configured (Custom Factory Integration) Competitive financial management solutions (Dell Financial Services).

Training

Increase your knowledge and skills for advanced maintenance, performance tuning, and solution implementation for your IT system.

Support and maintenance

Accidential Damage and Theft Protection (CompleteCare) Total System Support includes operating system and software (Gold Technical Support) Rapid Response (Same and Next Business Day Services).
Deployment: Be faster and more productive with Dell's range of deployment services
Install your new systems quickly and effectively.

Dell | News

Dells new Latitude notebooks provide a compelling combination of current technology and improved mobility. The performance D810, the ultra-thin D410 and the mainstream D610 all offer the latest Intel Pentium M processors with the new Intel 915 chipset, Windows XP Professional, large hard drive capacities, and a host of wireless options, without diminishing portability. All new Latitude notebooks offer the very latest Intel 915 chipset technology giving these notebooks dramatically enhanced performance with such technologies as PCI-ExpressTM, 533MHz Front Side Bus and Dual Channel Memory. Adding to these performance gains, the new Latitude notebooks also offer improved battery life for enhanced mobility. The D810 and D410 both feature lighter and slimmer designs compared to earlier Latitudes. The D410 offers a ten percent reduction in footprint, weighing just 1.72kg with battery. The D610 also provides a light-weight chassis at 2.12kg, as well as a stronger magnesium alloy display cover for added protection. The new Latitude notebooks ship with Intel PRO Wireless 2200 or 2915 802.11 cards giving users Intel CentrinoTM Mobile Technology or Dell Wireless 1350/1450 802.11 wireless solutions. Latitude users can also integrate the Dell 350 Bluetooth Personal Area Network card, allowing easy wireless communication to Bluetooth enabled printers, mobile phones, PDAs and a host of additional peripherals. The distinguishing features dont end here, though. For users seeking graphics capabilities, the D810 affords high-end performance with the ATI MobilityTM RADEON X600 and a wide screen 15.4 display, ideal for dual page viewing or allowing users to be more productive with a larger working area. The Latitude D610 also has an improved graphics solution with the new Intel Graphics

R1,150 incl VAT

R2,030 incl VAT
Promotion only valid at prices and configurations specified. Double your memory refers to 256MB for price of 128MB for Dell Latitude100L, to 512MB for price 256MB for the Dell OptiPlex 170L and Dell OptiPlex SX280, and to 1024MB for the price of 512 MB for Dell Precision 370, Dell Precision 670 and for Dell OptiPlex GX280. Free memory upgrade refers to 640MB for price of 256MB for the Dell Latitude X300. Offers valid from 01/02/2005 and due to end 28/02/2005. Promotion available only whilst stocks last and only at time of purchase, no retrospective discounts allowed. Promotion not valid in association with any other offer unless otherwise stipulated. Pricing, specifications, availability, and terms of offers may change without notice. Taxes and shipping charges are extra, and vary. Dell cannot be responsible for errors in typography or photography.

Page 7

Dell | Services CompleteCareTM Theft cover for Dell notebooks and PDAs
Protect your investment In the UK, 250 notebooks are stolen from vehicles every day - Norwich Union Insurance Company Notebook theft is increasing year on year by up to 50% - Kensington Security Survey 75% of all reported incidents of damage involve drops (45%), spillages (22%) or objects dropped onto units (8%) - TBR. for most theft occurring anywhere in the world. For total peace of mind, Dell also addition to CompleteCareTheft providing even better value and peace of mind.

Gold Technical Support

Designed for business With direct access to Industry-Certified Technicians, Gold Technical Support helps you speed the resolution of technical problems. Our seamless support only deal with Dell, while a Dell Technical Account Manager keeps you informed GTS is available on Latitude, OptiPlex and Dell Precision.
Dell CompleteCare Theft Cover provides an easy and flexible replacement service simplifies thirdparty interaction by providing one point of contact, so you need to recommends CompleteCare MultiCover which includes Accidental Damage Cover in every step of the way.
R2,050 incl Del & VAT Dell | Latitude notebooks

R225 incl Del & VAT

All Latitude D-Family Notebooks include Microsoft Windows XP Professional, latest Intel Pentium M Processors, and 54 Mbit/s Wireless-LAN

FREE Memory Upgrade

Dell Latitude D810
Improved design and performance in smaller form factor
TM Intel Centrino Mobile Technology, Intel Pentium M Processor 740 (1.73MHz, 2MB L2 Cache, 533MHz FSB) and Intel PROWireless 2200 802.11b/g MiniPCI wireless LAN card Microsoft Windows XP Professional Intel 915PM Chipset 512MB DDR-SDRAM/ 266MHz (2x 256MB) 40GB Hard drive TM 15.4" Wide Aspect UltraSharp WSXGA+ (1680x1050) Screen TM ATI Mobility RADEON X600 with 128MB DDR Video Memory DVD/CD-RW Combo drive 56K V.92 Modem and 10/100/1000 Ethernet Weight from 2.94kg 3 Year International Next Business Day On-Site Service

Dell Latitude X300

TM Intel Centrino Mobile Technology, Intel Pentium M Processor 738LV (1.40GHz, 2MB L2 cache, 400MHz FSB) and Intel PROWireless 2200 802.11b/g MiniPCI wireless LAN card Microsoft Windows XP Professional PROMOTION - FREE Upgrade to 640MB DDR 266MHz Memory (from 256MB) 40GB Hard drive 12.1" XGA (1024x768) TFT Display Intel 855GM integrated UMA graphics with up to 64MB memory (shared) 24x DVD-ROM/CD-RW Combo Internal 56Kbps V.92 Modem and 10/100 Ethernet LAN on Motherboard Weight from 1.32kg 3 Year International Next Business Day On-Site Service
The latest in design and technology
TM Intel Centrino Mobile Technology, Intel Pentium M Processor 730 (1.60GHz, 2MB L2 Cache, 533 MHz FSB) and Intel PROWireless 2200 802.11b/g MiniPCI wireless LAN card Microsoft Windows XP Professional Intel 915GM Chipset 512MB DDR-SDRAM/ 400MHz (2x 256MB) 40GB Hard drive 12.1" XGA (1024x768) TFT Display Intel Graphics Media Accelerator 900 (up to 128MB shared) External DVD/CDRW combination drive incl. D/Bay 56K V.92 Modem and 10/100/1000 Ethernet Weight from 1.72kg 3 Year International Next Business Day On-Site Service

R12,755

R10,830

R1,140 R740 R685 R1,450

R13,680

R1,140 R399 R365 R575

3 Year CompleteCare Accidental Damage Cover 8x DVD+RW drive 60GB Hard drive XCell Primary Optional Battery

3 Year CompleteCare Theft Cover Leather Slip Case Dell USB Memory Key 128MB 8x DVD+RW Drive
3 Year CompleteCare Multicover Deluxe Leather Carry Case D/Port Docking Station 8x DVD+RW Drive R2,735 R740 R1,230 R770
The configurations above are given as examples (prices and specifications may vary without prior notification).

Page 8

Dell Desktop Solutions
Dells new chassis reduces your desktop footprint

Dell OptiPlex 170L DT

Dell | OptiPlex family
You know betterDell knows how Dell helps to reduce Total Cost of Ownership (TCO) by making it easy for you to plan, purchase, deploy, maintain and refresh your installed base of PCs. Every Dell OptiPlex desktop shares a set of core values: configuration stability, serviceability, reliability and manageability. These values make the OptiPlex line a great choice in managed networked environments because you know what to expect from each and every one of them - whether you're adding ten or ten thousand desktops to your network. OptiPlex 170L: The ideal solution for companies and institutions solely focused on acquisition cost. The 170L is designed for businesses that require a reliable, networked micro-tower PC or desktop at a low cost. It is network-ready, features 1 Year Next Business Day service as standard and Custom Factory Integration (CFI) also available.

OptiPlex GX280

OptiPlex SX280

OptiPlex 170L

Basic business applications Flexible chassis mounting options Network environment optimisation Remote management features Easy expandability and serviceability Industry-standard technology Managed product transitions High-end services and support as standard Optimised for limited space environment
Whichever desktop line you choose, count on outstanding value and reliability, backed with industry-leading service and support.
OptiPlex GX280: The OptiPlex GX280 is designed to increase productivity in your organisation by providing up to a 5x system performance over legacy Dell systems and maximising investment protection with the latest breakthrough technology. OptiPlex SX280: Ultra small desktop with flexibility to accommodate space constrained environments with technologies that provide investment protection, low operating costs, and reliability.

Axim X50v 624MHz

A handheld PC that fits everyone, to organize your day and help you make the right decisions away from your PC. Please see details on page 23.
R3,930 incl DeL & VAT

Page 9

Dell | Services Protect your investment with CompleteCare Accidental Damage Service now available for OptiPlexTM

The NEW Dell Precision M70 Great for creative and engineering professionals who want to go mobile

mobile system and

Dell Precision M70

without compromising

Assuredworkstationperformancewithexceptionalmobility
TM Intel Centrino Mobile Technology, Intel Pentium M Processor 730 (1.60GHz, 2MB L2 Cache, 533MHz FSB) and Intel PROWireless 2200 802.11b/g MiniPCI wireless LAN card Microsoft Windows XP Professional PROMOTION - FREE Upgrade to 512MB DDR2 SDRAM (from 256 MB), 533MHz 40GB ATA/100 Hard drive (5,400rpm) 14,1" SXGA+ TFT Display (1400 x 1050) TM TM TM 64MB ATi Mobility FireGL V3100 PCI-Express 3D OpenGL graphics 8x DVD ROM drive Internal 56Kbps V.92 Modem and 10/100/1000 Ethernet LAN Weight from 2.21kg 3 Year International Next Business Day On-Site Service
reliably view designs while enjoying all the mobility of a mainstream notebook.
desktop workstation performance.
The advantage of being able to work on the move has traditionally been enjoyed only by those who run less demanding office programmes. Now, with the new power packed Dell Precision Mobile Workstations, design engineers, 3D graphic animators, architects, photographers and journalists can also experience the creative freedom of mobility. Dell's new powerful mobile workstations give you the performance you need to be productive and creative virtually anywhere. In fact, our mobile workstations offer cutting-edge technologies similar to that which you'd find on a desktop workstation. So now it's possible to enjoy the portability and freedom of a notebook with the performance of a workstation. Both models provide peace of mind through a comprehensive list of certifications for workstation software applications from leading Independent Software Vendors (ISVs). Our new mobile workstations, the M20, and its big brother the M70, are designed to give outstanding performance and mobility with the rock solid reliability you'd expect from a workstation. Anywhere. The M20 packs reliable performance in a small form factor, weighing from 2.21 kg with long-lasting battery life. The M70 is equipped with capabilities usually associated with desktop workstations.

R13,280

Upgrade this workstation with:
3 Years CompleteCare Multicover 60GB ATA-100 Hard drive (5.400rpm) 24x CD-RW/ 8x DVD Combo modular R2,735 R1,120 R330

Page 13

Dell | Services Gold Technical Support - Designed for business
If you have a technical problem with your IT system, you want to resolve it as quickly and efficiently as possible. In addition to the hardware purchased, Dell's Gold Techical Support (GTS) provides support for your whole system including operating system and software support. No passing the buck, one call and we'll solve your problem. GTS also has the benefit of high skilled technicians at your disposal and excellent remote diagnosis tools 24 hours a day, 7 days a week. Gold Technical Support (GTS). Rapid diagnosis, rapid solutions.
Dell PC Hardware Installation Services
Desktop, Workstation and Notebook Installation Be productive, faster Dell's suite of installation services use Dell trained engineers to provide a quality reliable service. Dell Installation Services will: Minimise start up time for your new system Provide a consistent and proven installationprocess Use Dell as the single point of accountability from start to finish Allow you to focus key internal resources on more strategic projects Standard installation packages are available or a tailored solution can be created.
Dell | Dell Precision Workstations
FREE Double Memory FREE Double Memory FREE Double Memory
Exceptional mobile workstation performance
TM Intel Centrino Mobile Technology, Intel Pentium M Processor 750 (1.86GHz, 2MB L2 Cache, 533MHz FSB) and Intel PROWireless 2200 802.11b/g MiniPCI wireless LAN card Microsoft Windows XP Professional PROMOTION - FREE Upgrade to 1024MB DDR2 SDRAM (from 512MB), 533MHz 60GB ATA-100 Hard drive (5,400rpm) TM 15,4" UtraSharp WSXGA+ Display (1680x1050) TM TM 256MB nVIDIA Quadro FX Go1400 PCI-Express 3D OpenGL graphics card 24x CD-RW/ 8x DVD Combo modular Internal 56Kbps V.92 Modem and 10/100/1000 Ethernet LAN Weight from 3.04kg 3 Year International Next Business Day On-Site Service

Dell Precision 370

Highly-scalable single-processor workstation
Intel Pentium 4 Processor, Hyper-Threading Technology 520 (2.80GHz, 800MHz FSB, 1MB L2 Cache) Microsoft Windows XP Professional PROMOTION - FREE Upgrade to 1024MB DDR2 SDRAM (from 512MB) 40GB Serial ATA Hard drive (7,200rpm) Integrated Gigabit Networking TM 64MB nVIDIA Quadro NVS 280 PCI Express graphics 16x DVD-ROM TM TM 1x PCI-Express x16, 1x PCI-Express x1, 3x 32-bit PCI slots Minitower chassis 3 Year Next Business Day On-Site Service Monitor Not Included

Dell Precision 670

64-bit ready, maximum performance workstation Intel Xeon Processor 3.20GHz (800 MHzFSB, 1MB L2 Cache) Microsoft Windows XP Professional Support for Intel EM64T 64-bit extensions PROMOTION - FREE Upgrade to 1024MB DDR2 SDRAM (from 512MB) 80GB Serial ATA Hard drive (7,200rpm) Dell 17" flat panel E173FP Integrated Gigabit Networking TM 128 MB ATi FireGL V3100 PCI-Express 48x CD-RW/DVD Combo drive TM TM 1x PCI Express x16, 1x PCI Express x4, 3x PCIx, 1xPCI Slots Integrated U320 SCSI controller with RAID 0 and 1 Minitower chassis 3 Year Next Business Day On-Site Service

R17,955

R7,920

R2,735 R799 R2,620

R15,105
only R910 R365 R2,200 R365
3 Year CompleteCare Multicover 80GB Hard drive 8x DVD+/-RW drive
3 Year Gold Technical Support 48x DVD-ROM/CD-RW Combo Drive Dell 15" flat panel E153FP 160GB Sata Hard drive
3 Year Gold Technical Support 16x DVD+RW/+/-R 160GB Sata Hard drive Dell E193FP 19'' LCD TFT Flat Panel only R910 R525 R265 R1,770
Dell | General Workstation Add-Ons
NEW Dell Colour Laser 3100cn High Speed Network Colour Printer. For more details see page 14. Kensington Security Lock Secure your M60 mobile Precision notebook with a Kensington lock.
R4,460 incl Del & VAT

R275 incl VAT

Page 14
New Dell Printer Solutions
Improving your business image

Dell Printer 5100

Dell | Laser Colour Solutions
Now You Can Afford COLOUR! Dell's new printers bring high quality, highly affordable printing to colour lasers. Dell's new family of reliable workgroup colour laser printers combines: Colour capability for impressive, easy to read business documents Fast, low cost-per-page monochrome printing Dell Colour TrackTM driver to allow you to designate colour and/or monochrome printing on an individual or workgroup basis Networking standard Fuser maintenance coverage included in standard and extended warranty. The power of our direct business model and our team of printer technology experts works for you to deliver superb value, high quality and excellent service and support.
Dell Laser Printer 3000cn
Ideal for small environment Up to 25ppm black and 5ppm colour Up to 600x600dpi 64MB standard Memory (512MB max) 45,000 page monthly duty cycle 150 expandable to 900 sheets input capacity PCL5e and PCL6 Networking as standard
Dell Laser Printer 3100cn
Designed for medium workgroups Up to 25ppm black and 5ppm colour Up to 600x600dpi 64MB standard Memory (512MB max) 45,000 page monthly duty cycle PostScript level 3, PCL5e and PCL6 Networking as standard 400 expandable to 900 sheets input capacity
Dell Laser Printer 5100cn
High speed double sided printing Up to 35ppm in black and 25ppm colour Up to 1200x1200dpi 128MB standard Memory (640MB max) Duplex standard 650 expandable to 2150 sheets input capacity 90,000 page monthly duty cycle PostScript level 3, PCL5e and PCL6 Networking as standard

R3,733

Option Pack:

R4,460

R8,090
- Printer ethernet cable - 250 sheet input drawer
Option Pack 1: - Ethernet cable - 500 sheet input drawer (a full ream of standard paper) - duplexer unit for automatic double sided printing
Option Pack 1: - Ethernet cable - 500 sheet input drawer (a full ream of standard paper)

R1,350

R4,065

R1,525

R2,115

3 Year extended warranty

Dells Enterprise Command Centre
Dell's new state-of-the-art Enterprise Command Centre (ECC) offers high-level 7x24x365 support for server and storage environments that demand optimum uptime. The Enterprise Command Centre is a key consideration for customers with multi-national operations who want to ensure that their issues are resolved no matter where in the world they arise. Based on crisis management best practices, Dell's ECC utilises advanced technologies to track issues, technicians and service parts in real-time, ultimately helping our customers save money and resources through synergies of centralised location.

Key Benefits include:

Operational Efficiency Improves visibility of dispatches Improves communication between organisations Reduces response time during critical situations and outages Increases available information to manage situations Centralised End-to-End Call Management Part of a Global network of Command Centres (US, EMEA and Asia Pacific) Key consideration for customers who have multinational operations and who want to be able to ensure that their issues are resolved no matter where in the world it arises Helps to save money and resources through synergies of centralised location Integrates escalation and crisis management Manages highly visible service events for key customers and critical accounts
Live Information Feeds - Exercises "critical situation" management - Offers Command and Control Centre during local and national disasters and emergencies Real-Time Dispatch Monitoring Dispatch Monitoring Tool - Contains complete dispatch information - Facilitates proactive call management - Enables tracking and coordination of same day dispatches Dispatch Mapping Tool - Employs visual dispatch control to easily identify issues - Provides visibility to current dispatches - Utilises advanced call filtering capabilities
Promotion only valid at prices and configurations specified. Free Double memory promotion is only applicable on Dell PowerEdge 800, 1800, 2800,750,1850, 2850 and SC1425. Offer valid from 01/02/2005 and due to end 11/02/2005. Free Hard drive upgrade promotion is only applicable on Dell PowerEdge 800, 1800, 2800,750,1850, 2850 and SC1425. Offers valid from 01/02/2005 and due to end 28/01/2005. Promotion available only whilst stocks last and only at time of purchase, no retrospective discounts allowed. Promotion not valid in association with any other offer unless otherwise stipulated. Pricing, specifications, availability, and terms of offers may change without notice. Taxes and shipping charges are extra, and vary. Dell cannot be responsible for errors in typography or photography.

Page 17

By providing better server class performance while using less floor space, Dell delivers on the industrys blade server promise with its new PowerEdge 1855. Featuring server class platforms at up to 62 percent the regular density, this blade solution maintains perfromance despite its size partly by integrating KVM, Ethernet, and Fibre Channel SAN switches in a 7U blade server chassis. The PowerEdge 1855 is also simple to manage and deploy due to the proximity of the blades to one another, the smaller form factor and Dells proprietary Dell OpenManageTM systems management software.

R13,600

R6,395

Upgrade this server with:
Gold 3 Year (24x7) including co-operative Hardware and Software vendor support R14,340
Dell | General Server Add-Ons
Upgrade to 1GB EEC DDR SDRAM Upgrade to 146GB Hard Disk Add an Internal Tape Drive PV110 SDLT Drive

R2,735 incl VAT

R2,440 incl VAT

R25,650 incl VAT

Promotion only valid at prices and configurations specified. Free Double memory promotion is only applicable on Dell PowerEdge 800, 1800, 2800,750,1850, 2850 and SC1425. Offer valid from 01/02/2005 and due to end 28/02/2005. Free Hard drive upgrade promotion is only applicable on Dell PowerEdge 800, 1800, 2800,750,1850, 2850 and SC1425. Offers valid from 01/02/2005 and due to end 28/01/2005. Promotion available only whilst stocks last and only at time of purchase, no retrospective discounts allowed. Promotion not valid in association with any other offer unless otherwise stipulated. Pricing, specifications, availability, and terms of offers may change without notice. Taxes and shipping charges are extra, and vary. Dell cannot be responsible for errors in typography or photography.

Page 19

ENTERPRISE SERVICES
Fast, expert, relationship-based support
PLATINUM ENTERPRISE SERVICES Organisation-wide or site-based coverage Account/Support Planning Designated Technical Account Manager Software Support Optional Supported by Dell Enterprise Expert Center Flexible Resolution Options GOLD ENTERPRISE SERVICES Technical Account management Team Software/Storage Support Plus Supported by Gold Queue Rapid 4-Hr Resolution1 SILVER SAME DAY BASIC RESPONSE Software/Storage Support Supported by Silver Queue Rapid 4-Hr Resolution1 BRONZE NBD BASIC RESPONSE Supported by Bronze Queue Standart NBD Resolution1
STANDARD RESPONSE SERVICES
Remote and on-site1 support

THE LATEST FROM DELL

Gold Services
Support 24x7 for telephone troubleshooting including software assistance from Dell's most senior 2nd level support engineers. All hardware, factory installed operating systems and many Industry standard software applications will be resolved by Dell including joint resolution for third-party hardware and software. Technical Account Managers available for real-time resolution management for Production systems.

Network attached storage

Intel Celeron Processor 2.40GHz Microsoft Windows Powered Optional Pentium 4 Processors up to 3.20GHz 512MB DDR-SDRAM expandable to 4GB 160GB SATA Hard drive expandable to 1TB Software RAID 5 Data Protection Dual 10/100/1000 Ethernet ports Windows , Unix , Novell , Apple 3 Year On-Site-Service, Next Business Day
New low price Dell | EMC solution 3x160GB Capacity expandable to 3TB 30,000 IOPs 256MB per Processor Cache, automatic Write Cache Destaging Scalable up to 12 Hard drives 2 Front End 2GB Fibre Channel Ports Supports RAID Year Next Business Day Service

R24,270

R13,543

R11,320 R935

R43,457

R4,510 R3,930 R11,940

3 Year Silver 4 Hour 24x7 Support Upgrade to Redundant Power Supply
Upgrade to Microsoft Storage Server 2003
Upgrade to 10x160GB capacity Upgrade to 10x250GB capacity R10,135 R23,010
Standard with Print Upgrade to HW RAID (on Intel Celeron 2.40GHz) Upgrade to 1TB Total storage capacity
Dell | General Storage Add-Ons
Upgrade to 2.40GHz Celeron Hardware RAID Upgrade to 10x160GB Hard Disk Add 5 Dell Media SDLT Tapes

R3,930 incl VAT

R10,135 incl VAT

R2,360 incl VAT

Page 22
Dell Software & Peripherals
Adding Value to your Existing IT Investment

Dell | Projectors

Dell offers a range of projectors to make your daily work easier and reduce costs. Below are three of the reasons to use projectors: Dell projectors make it easier for people to work together Make presentations in clear colour without a single print-out Entertain your customers by projecting their favourite sports programme or music channel.
High performance projector 2300 ANSI Lumens max 2100:1 Contrast Ratio Native XGA resolution Weight 2.13kg
Dell 4100MP Micro-portable Projector
Advanced features for fixed installation 2200 Lumens (max) XGA resolution 2000:1 contrast 2.95kg weight
R15,275 incl Del & VAT

Enhance It

D/Port
For use with Latitude D-Family, Inspiron 510m and 8600c notebooks the D-Port offers an array of ports for cable management and added security.
Dell D/View Notebook Stand
Elevates your D-family notebook's to a comfortable viewing position. Includes a D/Port with; serial, parallel, video, 2x PS/2, 4x USB, VGA, DVI, S-Video, audio, RJ-45 and RJ-11 ports.

R1,230 incl VAT

R577 incl VAT

Protect It

D-Dock
For use with the Latitude D family, the D-Dock offers an array of ports and a media bay to install a D family media module.

Kensington Microsaver

This strong security device helps protect your flat panel monitor, projector or notebook computer from theft or unauthorised removal.

R2,315 incl VAT

Dell (Pty) Limited P.O. Box 71170, Bryanston, 2021, South Africa. Subject to availability, prices and specifications are correct at date of publication. Dell reserves the right to withdraw these offers without notice. Terms and Conditions of Sales and Service apply and are available on request and at www.dell.co.za. Offers apply to Business customers only. Offer must end 28th February 2005. Third party products are covered by third party manufacturer s warranty. 1.Response times may vary according to the remoteness or accessibility of product location. Service may be provided via telephone or Internet where appropriate. Certain restrictions apply. 2.Notebook batteries are only covered by 1 Year warranty. 3.Packaging may vary. 4. All upgrade pricing is applicable to advertised configurations only. 5. Prices include VAT. CompleteCare is provided by London General Insurance and is not available as an upgrade for existing systems. CompleteCare operates during normal business hours. Certain restrictions apply. 2004 Dell Inc. Dell, the Dell logo, Latitude, OptiPlex, Dell Precision, PowerConnect, PowerEdge, PowerVault, TrueMobile, CompleteCare, Axim,