Connevans
Solutions to improve the quality of life
This product may be purchased from Connevans Limited secure online store at www.DeafEquipment.co.uk

DeafEquipment.co.uk

HearEasy 313c
user-friendly telephone with extra volume capacity
hearing aid compatible adjustable loud receiver volume enhanced ringer volume
Calling/talking Redial memories One touch memories Two touch memories Phonebook Handset volume settings Special circuit for minimum feedback at very high volume Receiver tone adjustment 2-way speakerphone Speaker volume control Hearing Aid Compatible Call timer Handset LCD display Menu navigation Alpha numeric Lines/characters Icon lines/icons Backlit display Languages 2/1416 1/9 8, version depending rotary Caller ID Caller ID on hook* Name display from phonebook Name display from network* Date/time stamp from network Date/time stamp from internal clock Caller ID memory Ringer Monophonic ring tones Extra loud ringer Ringer volume settings Visual ring indicator Technical data Receiver amplification (dB) Ring signal up to (dB(A) at 1 meter)

Colour: white

up to 25 up to 84
Hearing aid compatible to ETS preferred range Mechanical Desktop placement Wall mountable
* Depending on network support and subscription ** Country depending
Tested and approved as good and safe assistive device by Swedish Handicap Institute.

www.doro.com

Manual

doro 313C

English (see pages 4-16)
Call Number OK/Cancel button Hanging Hook for Handset Select Caller ID mode Handset Volume Control Store Button Memory button Recall button Redial button Hands Free Button 11 Controls for hands free
12 Handset earpiece tone control 13 One-touch memory buttons M1/MControls for ringer 15 Scrolling Buttons 16 New CID message and Visual Ring Indicator 17 Select Phone Book mode 18 Warning tone control

www.doro.com

Franais (voir pages 17-26)
Touche de prise de ligne Touche pour confirmer/effacer Languette de support du combin Touche du journal des appelants Rglage du volume du combin Touche denregistrement Touche de mmoire Touche R Touche Bis Touche mains-libres avec LED
12 Rglage de la rponse en frquence du combin 13 Touches de mmoire directe M1 et MCurseur de rglage des sonneries 15 Touches de dfilement 16 Tmoin de nouvel appel et de sonnerie 17 Rpertoire 18 Rglage du bip davertissement
11 Curseur de rglage volume mains-libres
Deutsch (siehe Seite 27-36)
Anrufen Besttigen/Lschen Hreraufhngung Rufnummeranzeige Hrerlautstrkeregler Nummern speichern Kurzwahltaste R-Taste Wahlwiederholung Taste fr Lautsprecher und Anzeige
11 Regler fr Lautsprecher 12 Regler fr das Lautbild/ Frequenzumfang des Hrers 13 Kurzwahltasten M1/MRegler fr die Rufsignallautstrke 15 Bltter-Tasten 16 Anzeige fr neue Nummer und Rufsignal 17 Telefonbuch 18 Regler fr Warnungsalarm
Italiano (vedere pagine 37-46)
9 Numero di chiamata Pulsante OK/Annulla Supporto di aggancio per il microtelefono Selezione modalit ID chiamante Controllo volume del microtelefono Pulsante memorizzazione Pulsante chiamata abbreviata Pulsante Recall Pulsante Ripetizione numero 11 Comandi per vivavoce 12 Controllo risposta in frequenza del microtelefono 13 Tasti memoria one-touch M1 e M2. 14 Comandi per suoneria 15 Pulsanti di scorrimento 16 Indicatore nuovo messaggio ID chiamante e indicatore visivo di chiamata 17 Selezione modalit rubrica 18 Controllo tono di avviso
10 Pulsante mani libere (vivavoce)

English

Installation

Important!

Please note when programming all references to press = to press once and then immediately release the button. The earpiece of the handset may attract small ferromagnetic objects such as staples and pins, care should be taken when placing the handset near these items.

Connection/Basic setting

1. Connect the curly cord to the handset and to the socket marked Q on the side of the telephone. 2. Connect the mains adapter to the socket marked DC 9V on the back of the telephone and then to an electrical wall socket. 3. The display should flash the word ENGLISH. If not press and hold v for approximately 4 seconds. 4. Select the desired language using v /V Press 0. 5. Select the desired contrast setting (3=normal) using v /V Press 0. 0. 6. Set the hour (00-24) using v /V Press. 7. Set the minute using v /V Press 0. 8. Set the day using v /V Press 0. 9. Set the month using v /V Press 0. 10. Ensure the correct dialling method is displayed (ie: TONE). Press 0. 11. Select the required ringer melody using v /V Press 0. 12. Ensure the correct Recall time is displayed (ie: 100). Press 0. 13. Connect the telephone line cord to the socket marked T on the back of the telephone, and then to a network wall socket. 14. Lift the handset and listen for the dial tone. To change any of the above settings, press and hold v for approximately 4 seconds and repeat steps 4. - 12. above.

Batteries

Four good quality AA alkaline batteries can be installed to protect the memory during prolonged power failure. When the batteries are running low will be displayed. 1. Disconnect the telephone line cord. 2. On the underside of the telephone carefully remove the battery cover. 3. Insert the backup batteries ensuring correct battery polarity is observed. 4. Replace the battery cover. 5. Reconnect the telephone line cord.

Wall mounting

The telephone can be wall mounted by using the included wall mount bracket. It can also be fitted to a standard wall plate without using screws in Australia. 1. Secure two screws, vertically positioned 83 mm apart. 2. The screws should locate into the two keyholes on the back of the telephone. 3. Remove the hanging peg (located by the hook switch) by pushing it upwards. 4. Rotate the hanging peg 180 degrees, and then replace it.

The display

When the telephone is not in use the date and time, number of new and total number of calls stored in the Caller ID memory will be shown in the display. The display will illuminate during ringing, when accessing memory functions and dialling out.

Operation

Making a call
Normal Dialling 1. Lift the handset. 2. Dial the desired telephone number. Pre-Dialling This allows you to enter and change a telephone number before it is dialled. 1. Enter the required telephone number. Mistakes can be erased by pressing 0 2. You can now either lift the handset, press s, the displayed OR telephone number will now be dialled.

Please note!

During a conversation, you can switch from the handset to hands free mode at any time by pressing s. Press s again to terminate the call.

Redial function

If the number dialled is engaged or you wish to redial the last number called simply lift the handset (or press s) and press r.

Volume control

The handset earpiece volume may be adjusted during a call using /Q. The audible response within the earpiece may be adjusted using located on the side of the unit. To adjust the speaker volume (hands free), use located on the side of the telephone. Warning! Do NOT select the maximum handset volume unless you already having hearing difficulties.
Immediately after dialling a telephone number a call timer will be shown on the display. The timer is a simple way to help you keep track of how long the call lasts.

Hands free function

1. Press s. The speaker will be activated and the Hands free indicator light will illuminate. 2. Dial the required telephone number. The speaker volume can be adjusted using located on the side of the telephone. 3. Speak towards the microphone located on the front edge of the telephone. 4. Press s to terminate the call.
During a conversation, you can switch from the hands free to handset mode at any time by picking up the handset. Replace the handset to terminate the call. Please remember that in hands free speaker mode it is only possible for one person at a time to talk. The switch over between speaker and microphone is automatic and dependent on the sound level of the incoming call and the microphone respectively. It is therefore essential that there are no loud noises, e.g. music, in the immediate vicinity of the telephone, as this will disrupt the speaker function.

Warning tone

A warning tone can be selected using the switch located on the back of the unit, if the handset is then not replaced correctly an alarm will sound after 20 minutes.

Phone Book

Using the Phone Book The Phone Book will store 32 telephone numbers (22 digits max)and their associated names (16 characters max) with entries arranged alphabetically. A stored phone number can be dialled using fewer keystrokes than if dialled manually. If you subscribe to a Caller ID service, the name/number of the caller will be shown when you receive an incoming call (only for those numbers stored in the Phone Book or M1/M2 memories). Letters Each number key has been allocated certain characters. Button Letters/symbols
1.. [Space character] + & - / X 1 2.. A B C 2 3.. D E F 3 4.. G H I 4 5.. J K L 5 6.. M N O @ 6 7.. P Q R S 7 8.. T U V 8 9.. W X Y Z 9 *.. ` @ ( ) * < > 0.. ,. : ? = 0 #.. $ _ % ! #
Storing names/numbers 1. Press b. 2. Press P. 3. Press P again. 4. Enter the telephone number to be stored (up to 22 digits). Press P. 5. Enter the name (up to 16 characters). Press the corresponding number button one or more times for the first letter (see the table above). 6. Press P. Press r if you need to insert a pause in the telephone number. If you wish to change a number, store the new number in the same location as the old one.
Dialling from the Phone Book 1. Press b. 2. Scroll to the required memory location using v /V To quick-search in the. Phone Book press the corresponding number button one or more times for the first letter (refer to the table on the previous page). 3. Press to dial the displayed number. If you do nothing the phone will return to standby mode.
During a conversation, you can switch from the handset to hands free mode at any time by pressing s. Press s again to terminate the call. Changing phone numbers/names 1. Press b. 2. Scroll to the required memory location using v /V. P until EDIT? is displayed. Press P. 3. Press and hold 4. Changes to the displayed telephone number can be made using 0 and v /V. Press P. 5. Changes to the displayed name can be made using 0 and v /V. P to confirm the changes. 6. Press Deleting a phone book entry 1. Press b. 2. Scroll to the required memory location using v /V. 3. Press 0. DELETE? will be displayed. 4. Press and hold 0 until the displayed telephone number disappears. Deleting all entries in the Phone Book 1. Press b. 2. Scroll to the required memory location using v /V. 0 until the display shows DELETE ALL? 3. Press and hold 4. Press and hold 0 until the displayed telephone number disappears.

Memory

The telephone also has 2 one-touch and 10 two-touch memories for frequently dialled telephone numbers. When a number is stored into memory you only press one or two buttons dependent on location to make a call. The one-touch memories are M1-M2, the two-touch memories are accessed using the telephone keypad digits 0-9. Storing One-touch Memories 1. Press P. 2. Enter the telephone number to be stored (up to 22 digits). Press P. 3. Enter the name (up to 16 characters). Press the corresponding number button one or more times for the first letter (see the table for the Phone Book). Press P. 4. Press either M1-M2 to store the number. Dialling using One-touch Memories 1. Lift the handset (or press s) and wait for a dialling tone. 2. Press either M1-M2, the stored telephone number will now be dialled. Storing Two-touch Memories 1. Press P. 2. Enter the telephone number to be stored (up to 22 digits). Press P. 3. Enter the name (up to 16 characters). Press the corresponding number button one or more times for the first letter (see the table for the Phone Book). Press P. 4. Press either 0 - 9 to store the number. Dialling using Two-touch Memories 1. Lift the handset (or press s) and wait for a dialling tone. 2. Press m. 3. Select a memory location by pressing the relevant keypad digit 0 - 9. Press r if you need to insert a pause in the telephone number. If you wish to change a stored telephone number, store the new number in the same location as the old one. 10 www.doro.com

Caller Identification

Explanation of Caller ID Caller ID allows you to see who is calling before you answer a call and to see who has called in your absence. If the number is stored in the Phone Book, the callers name will be shown instead. Received calls are stored chronologically with the sequential number shown in the top right hand side of the display. When the Caller ID log is full, the oldest number will be deleted automatically as the new call is logged. New calls are indicated by text in the display and flashing of the red ring indicator light.
In order for numbers to be shown, the Caller ID service must be provided by your network operator and a current subscription in place. Contact you operator for more information. Retrieving and dialling CID numbers 1. Press to select caller-id mode. 2. Press either v or V to review the numbers stored in the Caller ID memory. 3. To dial a displayed telephone number either press OR s, the displayed telephone number will now be dialled. If you do nothing the phone will return to standby mode. Please note! During a conversation, you can switch from the handset to hands free mode at any time by pressing s. Press s again to terminate the call. Messages Besides showing telephone numbers, the display can show a number of text messages or symbols: It is an International call or a call from a PBX (no OUT OF AREA information received). Information on the number is blocked. The call could PRIVATE also be from a PBX. q New number not previously recorded or logged. Z Several calls have been received from the same caller.
Deleting Numbers 1. Scroll to the telephone number you wish to erase using v /V. 2. Press 0: DELETE? will be displayed, alternatively press and hold 0 until the display shows DELETE ALL? 3. Press and hold 0 until the number disappears. Transferring Numbers to the Phone Book 1. Scroll to the telephone number you wish to copy using v /V. P. 2. Press 3. Press P again. 4. Name can later be added according to the chapter Changing phone numbers/names on page 9.
Set up for New Zealand CID operation
1. Set recall time to 600 ms (page 4, Connection/Basic setting). The unit is now set up to insert 0/00 when using the dial back feature from the CID log in accordance with Telecom NZ requirements. If a charge for local calls is unacceptable the dial back feature should not be used, refer to page 16.
Recall Time (Australia and New Zealand only)
Access to additional network services such as Call Waiting can be gained by using the recall button R. Example: when the call waiting tones are heard, press R , listen for the dial tone, then press 2. Please note that some networks require only the R button to be pressed, contact your network operator for more services information. If this product is connected to a business PBX system, press the recall button R followed by the extension number to transfer a call. The standard setting is 100 ms.

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment, extension cords and other telephones. If the problem is resolved, the fault is with the other equipment. Test the equipment on a known working line. If the product works, then the fault is probably with the line. Please inform your local telephone company. No number shown in display when ringing - In order for this feature to function, you must subscribe to the Caller Identification service from your network provider. - If a text message is shown on the display, the call may be an international call (no data received), or from a private or withheld number. - It may not be possible to receive Caller ID information if the phone operates in a PBX system. If the telephone still does not work, contact Doro or the place of purchase. Dont forget the receipt or copy of the invoice will be required for guarantee purposes.
If you cannot resolve the fault using the faultfinder section, technical support is available on the Premium Rate Number: 0114. Calls cost 50 pence per minute (prices correct at the time of going to press), and is operational between 9AM - 5PM Monday-Friday excluding Bank Holidays. Alternatively, E-mail on: tech@doro-uk.com You can contact us in writing: Consumer Support Group, Doro UK Ltd., 22 Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE, (regarding any Spares or Technical query), or Telephoning (Spares only): Web site: www.doro-uk.com

Guarantee

This product is guaranteed for a period of 12 months from the date of purchase. Proof of purchase is required for any service or support required during the guarantee period. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, not reasonably maintained or any other circumstances on the purchasers part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations. This guarantee does not in any way affect your statutory rights. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm.

Declaration of conformity
Doro declares that the apparatus Doro 313C complies with the essential requirements and other relevant positions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at www.doro.com/dofc
Australia and New Zealand
Products permitted for connection to the telephone network are marked with in New Zealand. These marks indicate the in Australia and products comply with the regulations and can be used without concern in the country of purchase. If you believe this product is malfunctioning, please refer to the relevant section and/or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully. As an alternative you can visit our web site for FAQs or send an e-mail for a prompt reply.
This product is guaranteed for a period of 12 months from the date of purchase. Should you experience difficulties with the product, please contact us for assistance. If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt. This guarantee shall not apply to a fault caused by an accident or a similar incident or damage, liquid ingress negligence, abnormal usage, not reasonably maintained or any other circumstances on the purchasers part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or lightning, excessive or any other voltage fluctuations or faults on the telephone line. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm). This guarantee does not affect your statutory rights. AUSTRALIA DORO Australia Pty Ltd PO Box 6760 Baulkham Hills BC NSW 2153 Australia Consumer Support Ph: Ph: 023 Fax: (02) 8853-8489 Email: support@doro.com.au Web site: www.doro.com.au NEW ZEALAND Atlas Gentech (NZ) Limited Private Bag 14927 Panmure Auckland New Zealand Consumer Support Ph: 0900-500-25 (Toll Call) Fax: (09) 574-2722 Email: support@atlasgentech.co.nz

Technical information

REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1 telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 devices with a REN of 1 (RN of 1) with no degradation to the products performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all. Notes for operation in New Zealand

ALL PRODUCTS

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecoms network services. This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom Customers.