Doro 5045 AHS
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Doro 5045 AHS
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|ajax2615||3:54pm on Saturday, July 3rd, 2010|
|The power connection could be designed better. Bongs at turns","Nice size screen","Voice is clear","Zazu1957 Awkward connection|
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Cordless Telephone with Hands Free Speaker (Model 5045 includes answering machine)
Picture shows 5045.
Phonebook 2 Phonebook 1 Talk/Call end button Number and Menu buttons (Scroll buttons 1 & 3, Delete button 6) 9 Menu/Recall button Volume (5035)/Hands Free Speaker (5045) button Caller Identification (CID) button OK/Intercom button Redial/Erase button
Unpacking.. 4 Connection.. 4 Batteries.. 5 Battery Charge Indicator. 5 Range.. 6 The Display.. 7
General Information. 18 Multiple Base Units. 18 Multiple Handsets.. 19 Base Unit Placement.. 19 Intercom Function.. 19 Transferring Calls Between Handsets.. 19
Making a Call.. 8 Receiving a Call. 8 Redial Button.. 8 Volume Control. 8 Optional Network Services. 8 Handset Paging. 9 Timer.. 9 Hands Free Function.. 9
The Answering Machine (5045 only) 20
Switching the Answering Machine On / Off. 20 Outgoing Message (OGM). 20 Using the Answering Machine.. 21 Personal Message - MEMO 22 Call Screening.. 22 Day / Time Stamp.. 22 Number of Rings.. 23 Remote Code. 23 Recording Quality / Time. 24 Voice Control.. 24 Announcement only (ANN) 24 Out of Memory.. 25 Remote Activation of the Answering Machine. 25
Phone Book Caller Identification Settings
The Handset ringer. 13 Register a New Handset or Base Unit.. 14 De-register a Handset. 14 De-register all Other Handsets.. 15 Type of Caller ID (CID). 15 Tone / Pulse Dialling.15 Line Adaptation. 16 Recall Button Timing.. 16 PBX Function.. 17 Handset Volume Control (5045 only).. 17
Remote Control Other
Troubleshooting. 27 UK.. 28 Guarantee.. 28 Australia and New Zealand 29 Guarantee.. 29 REN (RN for New Zealand) 30
The package should include the following items: - Handset - Mains adapter - Base unit - Line cord - 2 batteries Models 5035+1/5045+1 are also supplied with an extra handset including batteries, base unit and mains adapter.
1. Connect the mains adapter to the Y socket of the base unit and to an electrical wall socket. 2. Remove the battery cover from the back of the handset. Insert the batteries into the handset ensuring correct battery polarity is observed. Replace the battery cover. 3. Place the handset in the base unit, with the keypad facing outwards. Once the handset is correctly placed in the base unit, a beep will be heard and the battery charge indicator in the display will begin to flash. 4. Charge the handset batteries without interruption for 24 hours initially (thereafter fully discharged handset batteries will take up to 14 hours to recharge). 5. ONCE CHARGED, connect the telephone line cord to the socket marked T on the underside of the base unit and then to a telephone network wall socket. 6. A click will be heard when the modular plug is correctly connected. 7. To setup the answering machine (5045) please refer to pages 20-26.
Only for models with an extra handset (5045+1/5035+1):
8. Connect the mains adapter* to the Y socket of the charger pod and to an electrical wall socket. 9. Remove the battery cover from the back of the handset. Insert the batteries into the handset ensuring correct battery polarity is observed. Replace the battery cover. 10. Place the handset in the charger pod and charge the handset batteries without interruption for 24 hours initially (thereafter fully discharged handset batteries will take up to 14 hours to recharge). 11. Once charged if the range symbol in the display continually flashes please refer to page 14, Register a New Handset or Base Unit. Under power failure conditions, this telephone will not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. The earpiece of the handset may attract small ferromagnetic objects such as staples and pins, care should be taken when placing the handset near these items. Do not place the base unit in areas of high humidity or where it will be exposed to direct sunlight or other major heat sources. *Only use the supplied power adapter: UK: 3513-0609-4AC or 0650100DB AUS: 3513-0609-3AC or 0650100DA. 4 www.doro.com
Phonebook 1. Indicates that a call is connected. Flashes when the phone rings.
Intercom call. Phonebook 2. Shown within range of the base unit. Flashes when out of range.
Upper row: Answering machine settings. Lower row: The indicator is lit when the answering machine is activated. New incoming messages (ICM) on the answering machine. Handset volume control.
Making a Call
1. Enter the required telephone number. Mistakes can be erased using x. 2. Press o , the telephone number will now be dialled. 3. Press o again to terminate the call.
Receiving a Call
1. Wait for the handset to ring. 2. Press o to answer the call. 3. Press o again to terminate the call.
The telephones ringing signal does not follow the line signal, ie it may continue to ring for up to 7 seconds after answering a call. If the telephone cannot connect to a line, a warning tone will be heard. The problem may be due to the batteries running low, the handset being too far from the base unit or all of the transmission channels being engaged.
The five most recently dialled numbers can easily be redialled using r : 1. Press r and scroll to the required telephone number using < < /> >. 2. Press o to dial the telephone number.
5035: The earpiece volume may be adjusted during a call by pressing. 5045: The volume is adjusted by accessing the menu, please refer to page 17. The display will show the selected volume: +=low, ++=medium, +++=high, and ++++=maximum.
Optional Network Services
Access to additional network services can be gained by using the recall button R , * and # keys. Contact your network operator for more information. Press the recall button R followed by the extension number to transfer calls when connected to a PBX (TBR only). 8 www.doro.com
Pressing j on the base unit will activate the paging signal of the handset. This function is used to help locate the handset or to page the person carrying the handset. The signal will continue until the i on the handset is pressed. The page can also be cancelled by pressing j on the base again.
Within approximately 5 seconds after the connection of a call, a timer will be shown on the display. The timer helps you keep track of how long the call lasts.
Explanation of Caller ID
Caller ID allows you to see who is calling before you answer a call, and see who has called in your absence. If a name is attached to the telephone number and stored in the phone book, the name will be shown while the phone is ringing. The call log will store up to 10 telephone numbers, which can easily be retrieved for viewing and dialling. If you are checking incoming calls on the call log, only the telephone number will be shown. New calls are indicated in standby mode by in the display. If a voicemail message (Optional Network Services Required) has been received will flash. While scrolling through the list two short beeps will indicate that you have reached the first or the last call. When the log is full, the oldest number will be deleted automatically, as the new call is logged.
In order for numbers to be shown, the Caller ID service must be provided by your network operator and a current subscription in place. Contact your network operator for more information. In some countries the network operator will transmit a call description (e.g. MOBILE) as a name, the number will not be shown while ringing, only when scrolling through the call list. Retrieving and Dialling CID Numbers. 1. Press. 2. Scroll to the required telephone number by using < < /> >. Press 0 the time and date , the call was logged will now be displayed. 3. Press o to dial, or press to return to the standby mode. Messages Besides showing telephone numbers, the display may also show a message. No information was received, e.g. when receiving an international call, voicemail (Optional Network Services required), secret or blocked numbers.
Removing a Number 1. Press. 2. Scroll to the required telephone number by using < < /> >. 3. Press C. Transferring Numbers to the Phone Book 1. Press. 2. Scroll to the required telephone number by using < < /> >. 3. Select the phonebook into which you wish to save the entry by pressing the corresponding button: b or. 4. Enter a name by pressing the corresponding number button until the required letter is displayed, please refer to the table on page 10. Press x to delete or make changes. 5. When the entire name has been entered, press 0 The telephone will return to the. standby mode. 12 www.doro.com
Description of the menu system The telephone has a menu system, controlled by the following buttons: w Activates and deactivates the menu system.
0 x < < /> >
Move one step forward and/or confirm selected option. Used to erase/correct. Scroll through the menu alternatives.
The Handset ringer
There are three different ringer tunes. - One for regular incoming calls, - One for incoming calls from numbers stored in Phone book 1 b , - One for incoming calls from numbers stored in Phone book 2. The display also shows the attached symbol during ringing and only applies if you subscribe to Caller ID services. There is NO ringer in the base unit. 1. Press w. 2. Scroll using < < /> > until % flashes in the display. Press 0. 3. Display shows 1/4 and current ringer volume (+=low, ++=medium, +++=high and ++++=maximum). 4. Scroll using < < /> > to the desired setting. Press 0. 5. Display shows 2/4 and current ringer tune for regular incoming calls. 6. Scroll using < < /> > to the desired setting. Press 0. 7. Display shows 3/4 and current tune for numbers stored in Phone book 1. 8. Scroll using < < /> > to the desired setting. Press 0. 9. Display shows 4/4 and current tune for numbers stored in Phone book 2. 10. Scroll using < < /> > to the desired setting. Press 0 to confirm. 11. Press w to exit the Menu system.
If a number stored in the Phonebook is Secret the regular ringer signal will be heard. Although the caller may be stored in one of the phone books, the first ringer signal may still be the regular signal until the number has been identified. The telephones ringing signal does not follow the line signal, ie it may continue to ring for up to 7 seconds after answering a call. www.doro.com 13
Register a New Handset or Base Unit
To enable the use of more than one handset a registration has to be performed. Every new handset must be registered in order to use a base unit. A maximum number of 2 base units can be registered with each handset, and each base unit can handle up to 4 handsets. Additional base units and handsets can be purchased from your local retailer. Please also refer to page 18 for more information on Expanded Systems. 1. Disconnect the main base unit electrical adapter for a few seconds, and then reconnect. 2. Press w. 3. Scroll using < < /> > until P starts flashing in the display. Press0. 4. Enter the PIN code (1111 for this model). Press 0. 5. The handset will now search for the base unit. 6. If the registration is successful the handset will return to standby mode in a few seconds (max 90 seconds). If registration is unsuccessful repeat this procedure.
De-register a Handset
Handsets can easily be de-registered from a base. 1. Press w. 2. Press the keypad digits 9 4. 3. Enter the PIN code (1111 for this model). 4. Press 0.
DO NOT deregister the main handset.
De-register All other Handsets
All other handsets except the one on which you perform the operation below, can easily be de-registered from a base. 1. Press w. 2. Press the keypad digits 9 5. 3. Enter the PIN code (1111 for this model). 4. Press 0.
Type of Caller ID (CID)
Dependant on your network sytem requirements the Caller ID settings may need to be adjusted. If the phone has been purchased in Australia this setting will be displayed as 1/4. 1. Press w. 2. Scroll using < < /> > until w flashes in the display. Press 0. 3. Press 0 repeatedly until the display shows 1/5 - UK (1/4 - Australia). 4. Scroll using < < /> > to the desired setting: 1=BT for UK/Normal for Australia 2=CCA for UK/Polarity reversal for Australia. 5. Press 0 to confirm setting and move to the next programming sequence, alternatively. 6. Press w to exit the Menu system.
Tone/Pulse Dialling (UK only)
Select dialling type (tone or pulse). The default setting is tone dialling, dependant on your network system requirements this may not require changing. This setting only applies to models purchased in the UK. 1. Press w. 2. Scroll using < < /> > until w flashes in the display. Press 0. 3. Press 0 repeatedly until the display shows 2/5. 4. Scroll using < < /> > to the desired setting (TONE/PULSE). Press 0 to confirm setting and move to the next programming sequence, alternatively. 5. Press w to exit the Menu system. www.doro.com 15
In some PBX systems, it may be necessary to adjust the microphone level. If the phone has been purchased in Australia this setting will be displayed as 2/4. 1. Press w. 2. Scroll using < < /> > until w flashes in the display. Press 0. 3. Press 0 repeatedly until the display shows 3/5. - UK (2/4 - Australia). 4. Scroll using < < /> > to the desired setting (A/B=normal, C=medium, D=low). 5. Press 0 to confirm setting and move to the next programming sequence, alternatively. 6. Press w to exit the Menu system.
Recall Button Timing
In some PBX installations, the timing of the Recall button may need to be adjusted. For normal domestic use, this setting should not require changing. If the phone has been purchased in Australia this setting will be displayed as 3/4. 1. Press w. 2. Scroll using < < /> > until w flashes in the display. Press 0. 3. Press 0 repeatedly until the display shows 4/5. - UK (3/4 - Australia). 4. Scroll using < < /> > to the desired setting ( =normal, =270-600ms). Press 0 to confirm setting and move to the next programming sequence, alternatively. 5. Press w to exit the Menu system.
This telephone has a PBX function that will automatically insert a pause between the first and second digits of the telephone number before dialling. For example: When the function is activated (see below), dialling a phone number ie: 0123456, the phone will dial: 0 followed by a pause, and then the remaining part of the number: 123456. If the phone has been purchased in Australia this setting will be displayed as 4/4. 1. Press w. 2. Scroll using < < /> > until w flashes in the display. Press 0. 3. Press 0 repeatedly until the display shows 5/5. - UK (4/4 - Australia). 4. Scroll using < < /> > to the desired setting (YES=on, NO=off). Press 0 to confirm. 5. Press w to exit the Menu system.
Handset Volume Control (5045 only)
1. Press w. 2. Scroll using < < /> > until flashes in the display. Press 0. 3. Scroll using < < /> > to the desired setting (+=low, ++=medium, +++=high, and ++++=maximum). Press 0 to confirm. 4. Press w to exit the Menu system.
DECT (Digital Enhanced Cordless Telephone) technology offers superior performance, clarity and security using its completely digital method of transmission. You can: - Use (register) up to 4 handsets with the same base unit. - Use (register) up to 2 base units with the same handset. - Make internal calls (intercom) and transfer calls between handsets using the same base unit. Additional base units and handsets can be purchased from your local retailer. This model is GAP (Generic Access Profile) compatible, which means that the handset and the base unit can both be used with most GAP compatible units irrespective of manufacturer.
Multiple Base Units
By connecting several base units to the system, the useful range for the handset can be expanded. Registering multiple base units with the handset will cause the handset to automatically connect to another base if and when it loses contact with the current base unit Another practical application could be to have one base station at home and one at work. Then the same handset can be used in both places. The handset remains in contact with its base unit until it goes out of range. When this happens, the handset will begin to search for another base from its list of registered base units. It is essential that the range of the base units overlap, in order to achieve uninterrupted coverage. The transfer from one base unit to another will then be automatic, however, this will not occur while a call is in progress. If not, there may be reduced communication in certain areas where the handsets have no signal from the base units. More about placement of the base units on the next page. IMPORTANT! Automatic switching between base units (handset handover) will not occur while a call is in progress.
The combination of multiple base units and multiple handsets provides for many useful applications. So long as all handsets are programmed to the same base unit. Any handset can answer incoming calls, and make outgoing calls. External calls can be transferred between handsets. Internal handset to handset communication (intercom).
Base Units Placement
If you wish to use several handsets with one base unit, you should make sure that the base unit is placed in the middle, to evenly divide the base unit range among the handsets. If you wish to use several base units to achieve an extended coverage within a specific area, eg a large home or office, a storage area, etc, then it is important that the range of the base stations overlap. If not there may be a reduced communication in certain areas where a handset has no signal from the base units.
When using several handsets with the same base unit, calls can be made internally between the handsets, this is referred to as an internal call. Internal calls can only be made between handsets operating on the same base unit. 1. Press i. 2. All other handsets will now ring. 3. Answer the call by pressing o on one of the other handsets. If an external call is received while an intercom call is in progress, a tone will be heard. You will then have to terminate the intercom call to answer.
Transferring Calls Between Handsets
An external call can be transferred from one handset to another (so long as both handsets are operating on the same base unit). 1. While an external call is connected on line. 2. Make an internal call according to the description above. A tune will be played to the incoming caller. 3. Transfer the call by pressing o. Answer the call by pressing o on one of the other handsets. If you decide not to transfer the call, press i on your handset to return to the external caller. www.doro.com 19
The Answering Machine (5045)
About the Answering Machine The answering machine has to be turned on in order to receive messages. On incoming calls the telephone will be answered after the selected number of rings (please refer to page 23). When the answering machine answers an incoming call, the caller will hear your outgoing message (OGM) followed by a short beep, at which point they can leave an incoming message (ICM) of up to 2 minutes in length. Should the caller exceed this limit, the call will be disconnected. The answering machine can record between 5 and 7 minutes of incoming messages (ICMs) depending on the selected sound quality (high or standard). Please refer to page 24.
Switching the Answering Machine On/Off
1. Press a located on the back of the handset, the button will illuminate (for upto 40 seconds) and the number of new ICMs will be announced. All answering machine features can only be accessed while a is illuminated. 2. To switch the answering machine on, press keypad digit 7. a will be on in the display. 3. To switch the answering machine off, press keypad digit 9. a will be off in the display.
Outgoing Message (OGM)
The OGM is your announcement to the caller and may be up to 2 minute in length. If you choose not to record your own OGM, the caller will hear a prerecorded OGM. Use your OGM to advise the caller to begin talking after a beep is heard. For example: Hello, we are unable to take your call right now, please leave a message after the beep, and well return your call as soon as possible. Thank you for calling. Recording your OGM 1. Ensure the a symbol is visible within the display, and the a button located on the back of the handset is illuminated. 2. The total number of (new) recorded ICMs will now be announced. 3. Press 8 to stop playback. 4. Press 4 5. 5. Record your OGM. 6. Press 8 to stop recording. 7. Your OGM will be repeated after a few seconds. Repeat the same procedure above if you wish to change the OGM. Any old OGM will automatically be erased when a new one is recorded. 20 www.doro.com
Checking your OGM 1. Ensure the a symbol is visible within the display, and the a button located on the back of the handset is illuminated. 2. The total number of (new) recorded ICMs will now be announced. 3. Press 8 to stop playback. 4. Press 5. 5. Your current OGM will now be replayed. 6. At any point you can press 8 to stop playback.
Using the Answering Machine
When new ICMs are recorded will flash in the display and also the a button on the back of the handset. Playback will always be new ICMs only, the answering machine will then return to standby mode. Press 2 to playback all messages, starting with the oldest ICM. 1. Ensure the a symbol is visible within the display, and the a button located on the back of the handset is illuminated. 2. The total number of (new) recorded ICMs will now be announced. Before each ICM the day/time stamp will state the day and time the message was received, and a short beep will be heard between each message. 3. Listen to your ICMs, or press 8 to stop playback. 4. Select an operational command from the table below by pressing the corresponding button. 5. All messages will be saved (unless erased during playback) and new messages will be recorded after any old messages.
1..Repeat/skip to previous message 2..Playback of messages 3..Skip to next message 42..Record a MEMO, (to stop recording press 8 ) 45..Record new outgoing message, (to stop recording press 8 ) 6.. Erase individual messages during playback 6 (press & hold).Erase all messages after playback 7.. Switching On the answering machine (the display will show a ) 8..Stop 9..Switching Off the answering machine (the display will no longer show a )
Personal Message - MEMO
MEMO is a personal message recorded directly onto the answering machine without dialling. This means that the machine may be used as an electronic notebook, where messages, reminders or other notes to family members or colleagues can be recorded. Each MEMO can be recorded for up to 2 minutes. 1. Ensure the a symbol is visible within the display, and the a button located on the back of the handset is illuminated. 2. The total number of (new) recorded ICMs will now be announced. 3. Press 8 to stop playback. 4. Press and record your MEMO message. 5. Press 8 to stop recording.
Incoming messages (ICMs) can be heard (screened) on the handset loudspeaker as they are received. Press s while the ICM is being recorded. You can also press o to speak directly to the caller. If you are answering the call from another telephone, press # # to terminate recording.
The answering machine has a voice function that announces the day and time when each message (ICM) was recorded. 1. Press w. 2. Scroll using < < /> > until a flashes in the display. Press 0. 3. The display will show 1/5. Scroll using < < /> > until the correct day of the week is displayed (1=Monday, 2=Tuesday.7=Sunday). Press 0. 4. The display will show 2/5. Enter correct time (HR:MIN) using the telephone keypad. (24 hour display) 5. Press 0 to confirm setting and move to the next programming sequence, alternatively. 6. Press w to exit the Menu system.
Number of Rings
The number of rings before the answering machine answers can be selected between 2, 3, 4, 5 or TOLL SAVER. 1. Press w. 2. Scroll using < < /> > until a flashes in the display. Press 0. 3. Press 0 repeatedly until the display shows 3/5. 4. Scroll using < < /> > to the required setting (2, 3, 4, 5 or TOLL). Press 0 to confirm setting and move to the next programming sequence, alternatively. 5. Press w to exit the Menu system.
With Toll Saver selected, calls will be answered after five rings until a new ICM message has been recorded, any subsequent calls will be answered after three rings. Once these ICMs have been erased this cycle will be repeated. This is useful when remote accessing your unit, if there is no answer after four rings no ICM messages have been recorded, you can therefore terminate the call before you are charged.
The four digit code is required to gain access to the remote functions of the answering machine (1111 when supplied). To increase security and simplify usage this code can be altered to any four digit number of your choice. 1. Press w. 2. Scroll using < < /> > until a flashes in the display. Press 0. 3. Press 0 repeatedly until the display shows 4/5, the current four digit code will now be shown in the display. 4. Enter your new four digit code on the handset keypad. Press 0 to confirm setting and move to the next programming sequence, alternatively. 5. Press w to exit the Menu system.
Recording Quality / Time
There are two choices of recording quality/time. A - high quality recordings (total time 5 minutes maximum). B - standard quality recordings (total time 7 minutes maximum). 1. Press w. 2. Scroll using < < /> > until a flashes in the display. Press 0. 3. Press 0 repeatedly until the display 5/5. 4. Scroll using < < /> > to the required setting (A/B). Press 0 to confirm setting and move to the next programming sequence, alternatively. 5. Press w to exit the Menu system.
The answering machine will record an ICM so long as the caller keeps speaking (max. 2 minutes). If the caller stops speaking for more than 7 seconds the answering machine will disconnect the call.
Announcement Only (ANN)
ANN is your announcement message to a caller in which contact information can be supplied but no incoming message (ICM) will be recorded. An example ANN message: Sorry I cannot take your call at this time, if urgent try contacting me on 0746. Please do not leave a message as this will not be recorded. Thanks for calling. To select ANN 1. Press w. 2. Press 9 8. 3. The display will show 1/1. Scroll using < < /> > to the required setting. --)+(-- = play OGM and record ICM, --) = ANN only. 4. Press 0.
Out of Memory
The answering machines maximum recording capacity will be either 5 or 7 minutes (depending on the selected sound quality). This time is shared between the OGM, MEMO and ICM messages. If the memory is full, no new ICM messages will be accepted until the existing messages have been played and erased. When the memory is full the a symbol in the display will flash, the answering machine will respond after approximately 9 rings to allow remote playback and deletion of messages.
Remote Activation of the Answering Machine
The answering machine can be remotely turned on, so long as the electrical supply is connected and live. 1. Dial the telephone number to which the answering machine is connected. After approximately 9 rings the machine will answer and a tone will be heard. 2. Enter your four digit remote code (1111 when supplied). 3. Press 7. The answering machine is now switched ON. 4. Replace the handset.
This machine can be remotely accessed using an ordinary tone dialling telephone. Dial the telephone number to which the answering machine is connected, after the OGM has been played enter your Four digit remote code. Once the code is accepted several remote options are available. Remote Control 1. Dial the telephone number to which the answering machine is connected. 2. Press * after the OGM is played. 3. Enter your four digit remote code (1111 when supplied). 4. The number of new ICMs will be announced, and then playback will begin, (to stop playback press 8 ). 5. Select an option from the list below. 6. Once you have finished accessing the machine replace the handset. Command Function
1..Repeat/skip to previous message 2..Playback of messages 3..Skip to next message 42...Record a MEMO, (to stop recording press 8) 45...Record new outgoing message, (to stop recording press 8) 6..Erase individual messages during playback 6 (press & hold).Erase all messages after playback 7..Switching On the answering machine (the display will show a ) 8..Stop 9..Switching Off the answering machine (the display will no longer show a )
If the machine doesnt respond correctly to the remote control commands, try pressing the telephone buttons for a longer or shorter time. In normal cases, the answering machine should react to tones approximately 0.seconds in length, but longer tones may be necessary on certain telephone networks. If you do not enter any remote control command, the answering machine will disconnect after a few seconds. 26 www.doro.com
Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment that may be connected. If the problem is resolved, the fault is with the other equipment. Test the equipment on a known working line. If the product works then the fault is with the line. Please inform your local telephone company. No Number Shown in Display when Ringing - In order for this feature to function, you must subscribe to the Caller Identification service from your network provider. - If is shown in the display, it either means that no information was sent about the calling number, or that the caller has a secret telephone number. It may also be a voicemail message. - If MOBILE is displayed, the network operator has sent this call description as a name, the telephone number will only be visible when scrolling through the call list, press 0 when name is shown.- It may not be possible to receive CID information if the phone operates in a PBX system.
Warning Tone During a Call - The batteries may be running low (recharge the hand unit). Telephone Does Not Work Check the adapter, is it correctly connected to the base unit and to the mains power? - Check that the telephone cord has been correctly connected to the base unit and to the line socket, by disconnecting and reconnecting both ends. - Check the charge status of the handset batteries. - Try connecting another telephone, known to be in working order, to the line socket. If that phone works then it is likely that this equipment is faulty. The Answering Machine Is Not Answering - Check that the unit is switched on - Check that the telephone cable and the mains adapter are correctly connected. The Answering Machine Does Not Respond to Remote Control - Check that the telephone you are using to remotely control the answering machine is a tone dialling telephone. - Some telephones only output a short tone beep when buttons are pressed, and this may not be enough to activate remote control. Please use a separate tone transmitter in these cases. - Also try holding the buttons down longer, approximately 1 second per digit. www.doro.com 27
I cant hear the outgoing message very well - Record a new outgoing message. - Speak closer to the microphone when recording. The line is disconnected when someone leaves a message: - An incoming message may be up to 120 seconds in length. After this time, the call will be disconnected. - If the caller pauses approximately 7 seconds or more, the call may be terminated, since the voice control function believes that the caller has hung up. If the telephone still does not work, contact the place of purchase. Dont forget the receipt or copy of the invoice. - If the function Announcement only is activated the caller cannot leave a message.
If you cannot resolve the fault using the faultfinder section, technical support is available on the Premium Rate Number: 0114. Calls cost 50 pence per minute (prices correct at the time of going to press), and is operational between 9AM - 5PM Monday-Friday excluding Bank Holidays. Alternatively, E-mail on: firstname.lastname@example.org You can contact us in writing: Consumer Support Group, Doro UK Ltd., 22 Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE, (regarding any Spares or Technical query), or Telephoning (Spares only): Web site: www.doro-uk.com
This product is guaranteed for a period of 12 months from the date of purchase. Proof of purchase is required for any service or support required during the guarantee period. This guarantee shall not apply to a fault caused by an accident or any similar incident or damage, liquid ingress, negligence, abnormal usage or any other circumstances on the purchasers part. Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluctuations. This guarantee does not in any way affect your statutory rights. (As a matter of precaution, we recommend disconnecting the telephone during a thunderstorm.) 28 www.doro.com
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