storage in temperatures higher or lower than specified will damage the liquid crystal display in your unit. This type of damage is not covered by the warranty. For more information, contact the factory's Customer Service Department; phone numbers are inside the manual's back cover.

How Sonar Works

Sonar has been around since the 1940s, so if you already know how it works, skip ahead to the next segment on the typographical conventions used in this manual. But, if you've never owned a sonar fish finder, this segment will tell you the underwater basics. Sonar is an abbreviation for SOund NAvigation and Ranging, a technology developed during World War II for tracking enemy submarines. A sonar consists of a transmitter, transducer, receiver and display. In simple terms, here's how it finds the bottom, or the fish: The transmitter emits an electrical impulse, which the transducer converts into a sound wave and sends into the water. (The sound frequency can't be heard by humans or fish.) The sound wave strikes an object (fish, structure, bottom) and bounces back to the transducer, which converts the sound back into an electrical signal. The receiver amplifies this return signal, or echo, and sends it to the display, where an image of the object appears on the scrolling sonar chart. The sonar's microprocessor calculates the time lapse between the transmitted signal and echo return to determine the distance to the object. The whole process repeats itself several times each second.

Dual Search Transducer

Your unit is packed with a Dual Search Skimmer Transducer that can transmit at 83 kHz and 200 kHz.
A new innovation, the 83 kHz frequency offers superior sonar performance at all depths from very shallow up to 1,000 ft and provides up to 120 of fishfinding coverage.

Preparations

The following shows the recommended sequence for installing the transducer: CAUTION: You should read over this entire installation section before drilling any holes in your vehicle or vessel! 1. Determine the approximate location for the sonar unit, so you can plan how and where to route the cables for the transducer and power. This will help you make sure you have enough cable length for the desired configuration. 2. Determine the approximate location for the transducer and its cable route. 4

Transducer centerline Transom
Hull bottom Align transducer centerline with hull bottom.
There, however, are times when you may need to adjust the transducer slightly higher or lower. (The slots in the mounting brackets allow you 8
to loosen the screws and slide the transducer up or down.) If you frequently lose bottom signal lock while running at high speed, the transducer may be coming out of the water as you cross waves or wakes. Move the transducer a little lower to help prevent this. If you cruise or fish around lots of structure and cover, your transducer may be frequently kicking up from object strikes. If you wish, you may move the transducer a little higher for more protection. There are two extremes you should avoid. Never let the edge of the mounting bracket extend below the bottom of the hull. Never let the bottom the face of the transducer rise above the bottom of the hull. Shoot-Thru-Hull vs. Transom Mounting In a shoot-thru-hull installation, the transducer is bonded to the inside of the hull with epoxy. The sonar "ping" signal actually passes through the hull and into the water. This differs from a bolt-thru-hull installation (often called "thru-hull"). In that case, a hole is cut in the hull and a specially designed transducer is mounted through the hull with a threaded shaft and nut. This puts the transducer in direct contact with the water. Typically, shoot-thru-hull installations give excellent high speed operation and good to excellent depth capability. There is no possibility of damage from floating objects. It can't be knocked off when docking or loading on the trailer. However, the shoot-thru-hull installation does have its drawbacks. First, some loss of sensitivity does occur, even on the best hulls. This varies from hull to hull, even from different installations on the same hull. This is caused by differences in hull lay-up and construction. Second, the transducer angle cannot be adjusted for the best fish arches. This can be a problem on hulls that sit with the bow high when at rest or at slow trolling speeds. Third, a transducer CAN NOT shoot through wood and metal hulls. Those hulls require either a transom mount or a thru-hull installation. 9

3. Assembling the transducer. Once you determine the correct position for the ratchets, assemble the transducer as shown in the following figure. Don't tighten the lock nut at this time.

Metal washer

Rubber washers Bolt
Assemble transducer and bracket.
4. Drilling mounting holes. Hold the transducer and bracket assembly against the transom. The transducer should be roughly parallel to the ground. The transducer's centerline should be in line with the bottom of the hull. Don't let the bracket extend below the hull! Mark the center of each slot for the mounting screw pilot holes. You will drill one hole in the center of each slot. Drill the holes. Use the #29 bit (for the #10 screws).

Transom

Position transducer mount on transom and mark mounting holes. Side view shown at left and seen from above at right.
5. Attaching transducer to transom. Remove the transducer from the bracket and re-assemble it with the cable passing through the bracket over the bolt as shown in the following figures.
Route cable over bolt and through bracket. Side view shown (left) and seen from above (right).
Attach the transducer to the transom. Slide the transducer up or down until it's aligned properly with the bottom of the hull as shown in the preceding and following figures. Tighten the bracket's mounting screws, sealing them with the caulking compound. Adjust the transducer so that it's parallel to the ground and tighten the nut until it touches the outer washer, then add 1/4 turn. Don't over tighten the lock nut! If you do, the transducer won't "kick-up" if it strikes an object in the water.

Bottom of hull

Deep-"vee" hull Flat-bottom hull Align transducer centerline with hull bottom and attach to transom.
6. Route the transducer cable through or over the transom to the sonar unit. Make sure you leave some slack in the cable at the transducer. If possible, route the transducer cable away from other wiring. Electrical noise from the engine's wiring, bilge pumps, VHF radio wires, cables and aerators can be picked up by the sonar. Use caution when routing the transducer cable around these wires. WARNING: Clamp the transducer cable to the transom close to the transducer. This can prevent the transducer from entering the boat if it is knocked off at high speed. 14

If you need to drill a hole in the transom to pass the connector through, the required hole size is 5/8". (If you intend to route an additional speed or temp sensor cable through the same hole, you will need a 1" (25.4 mm) drill bit instead.) Caution: If you drill a hole in the transom for the cable, make sure it is located above the waterline. After installation, be sure to seal the hole with the same marine grade above- or below-waterline sealant used for the mounting screws. 7. Make a test run to determine the results. If the bottom is lost at high speed, or if noise appears on the display, try sliding the transducer bracket down. This puts the transducer deeper into the water, hopefully below the turbulence causing the noise. Don't allow the transducer bracket to go below the bottom of the hull! Trolling Motor Bracket Installation 1. Attach the optional TMB-S bracket to the transducer as shown in the following figure, using the hardware supplied with the transducer. (Note: The internal tooth washer is supplied with the TMB-S.)
Internal tooth washer Bolt Nut TMB-S bracket
Flat washer Attach motor mounting bracket to transducer.
2. Slide the adjustable strap supplied with the TMB-S through the slot in the transducer bracket and wrap it around the trolling motor. 15
Position the transducer to aim straight down when the motor is in the water. Tighten the strap securely. 3. Route the transducer cable alongside the trolling motor shaft. Use plastic ties (not included) to attach the transducer cable to the trolling motor shaft. Make sure there is enough slack in the cable for the motor to turn freely. Route the cable to the sonar unit and the transducer is ready for use.
Transducer mounted on trolling motor, side view.
Transducer Orientation and Fish Arches If you do not get good fish arches on your display, it could be because the transducer is not parallel with the ground when the boat is at rest in the water or at slow trolling speeds.

Partial fish arches

Transducer aimed too far back
Transducer aimed too far forward
Full fish arch Proper transducer angle Transducer angles and their effects on fish arches.
If the arch slopes up but not back down then the front of the transducer is too high and needs to be lowered. If only the back half of the arch is printed, then the nose of the transducer is angled too far down and needs to be raised. NOTE: Periodically wash the transducer's face with soap and water to remove any oil film. Oil and dirt on the face will reduce the sensitivity or may even prevent operation. 17
Shoot-Thru-Hull Preparation
Hulls with Flotation Materials
The transducer installation inside a fiberglass hull must be in an area that does not have air bubbles in the resin or separated fiberglass layers. The sonar signal must pass through solid fiberglass. A successful transducer installation can be made on hulls with flotation materials (such as plywood, balsa wood or foam) between layers of fiberglass if the material is removed from the chosen area. See the figure below. WARNING: Do not remove any material from your inner hull unless you know the hull's composition. Careless grinding or cutting on your hull can result in damage that could sink your boat. Contact your boat dealer or manufacturer to confirm your hull specifications.

Holes in the brackets base allow wood screw or through-bolt mounting. You may need to place a piece of plywood on the back side of thin panels to reinforce the panel and secure the mounting hardware.

107.5 [4.23] 82.7 [3.26]

156 [6.26]

12.09 [0.48]

76.9 [3.03]

Millimeter [Inch]

70.3 [2.77]
Front view (left) and side view (right) showing dimensions of the FishEasy 245DS and SeaFinder 245DS when mounted on quick release bracket.
Drill a 1" (25.4 mm) hole in the dash for the power/transducer and accessory cables. The best location for this hole is immediately under the gimbal bracket location. This way, the bracket can be installed so that it covers the hole, holds the cables in position and results in a neat installation. Some customers, however, prefer to mount the bracket to the side of the cable hole it's a matter of personal preference. After drilling the hole, pass the connectors up through the hole from under the dash. If you wish, you can fill in the hole around the cable with 25
a good marine caulking compound. (Some marine dealers stock cable hole covers to conceal the opening.)
Using the Quick Release Mounting Bracket
These units use a quick release mounting bracket. When you run the cables through the bracket's cable slots, make sure you allow enough slack for tilting the unit and attaching the connector. (The snug fit of the push-on waterproof connector requires some force to attach.) Align the bracket over the cable hole with the cable slots facing away from you and fit the cable through one of the slots. Fasten the bracket to the dash using the three screw holes.
Ratchet Rear (away from viewer) Screw hole

Power/transducer cable

Cable slot
FishEasy 245DS and SeaFinder 245DS quick release mounting bracket. Slots in the base allow routing the cable from beneath the mount.
Attach the unit to the bracket by first connecting the power/transducer and accessory cables. Then, hold the sonar unit vertically and slide it onto the bracket from above. (The back of the unit should be touching 26
the front of the bracket as you lower it into position.) As you push down, the unit will lock into place with a distinct click. To adjust the viewing angle, pinch the ratchets with one hand, then tilt the unit with your other hand. Release the ratchets and the unit locks into the new position. To dismount the unit for storage, press the ratchets and lift the unit off the bracket.

Bracket front

Mount the sonar: slide the unit onto the bracket from above.
Depress ratchets to release
Adjust viewing angle: use one hand to press and release the springloaded ratchets while you move the unit with the other hand.
Portable Sonar Installation

Like many Eagle products, the FishEasy 245DS and SeaFinder 245DS sonar units are capable of portable operation. They use the optional PPP-12 portable power pack. The power pack and portable transducers expand the uses for your sonar. You can use your unit on your boat or take it to the dock, on a float tube, on an ice fishing trip or use it as a second sonar in a friend's boat. The PPP-12 package includes the power pack, battery adapter and a portable transducer. The transducer can be stored inside the power pack. The PPP-12 requires eight AA alkaline batteries. Batteries are not included. To use a portable power pack, you install the batteries and then attach the sonar unit to the power pack's bracket. Plug in the power/transducer cable and you're ready to fish. The PPP-12 has a quick-release mounting bracket built into the case.
Installing the Batteries Open the case and lay it flat. (The latch is located below the handle.) Insert eight "AA" size batteries into the battery adapter and place it in the battery compartment. Slip the battery cover tabs into the slots in the case wall, then close the battery cover with the thumb screw.
Route this cable through opening
Cable slot in case wall Install batteries in battery compartment (left). Attach power cable, and route wires as shown (right).
Plug the cable's power (dog bone-shaped) connector into the socket on the battery compartment cover. Route the cable's unit connector and about 6 inches (15.2 cm) of cable through the opening under the sonar mount. Close the case bottom, using the slot in the case wall to avoid pinching the cable. Turn the unit over to mount the sonar. CAUTION: When using the sonar in a saltwater environment, we strongly recommend that you unplug the power connector from the battery socket when the unit is not in use. When the unit is turned off but still connected to a power supply, electrolysis can occur in the power cable plug. This may result in corrosion of the plug body along with the electrical contacts in the cable and the unit's power socket.

Mounting the Unit

A quick-release mount is built into the top of the portable power pack. To attach the unit, first plug in the cable connector. Then, hold the sonar unit vertically and slide it onto the bracket from above. (The back of the unit should be touching the front of the bracket as you lower it into position.) As you push down, the unit will lock into place with a distinct click.
Ratchet To mount the sonar, slide the unit onto the bracket from above (left). To adjust the view, press and release spring-loaded ratchets while tilting the unit (right).
To adjust the viewing angle, pinch the quick-release mount's ratchets with one hand, then tilt the unit with your other hand. Release the ratchets and the unit locks into the new position. To remove the unit from the PPP-12, press the ratchets and lift the unit off the bracket. Turn the sonar unit on. If it works, turn it off and finish assembling the portable transducer. If it doesn't work, make sure the battery terminals are making good contact against the battery contacts. Also make sure the batteries are oriented correctly in the battery adapter. If it still doesn't work, check the battery voltage. Most complaints we hear about portable units result from stale batteries. Make sure you buy 30

1. PWR/CLEAR In this manual, the Power/Clear key is referred to as PWR. Press this key to turn the unit on and off. It also clears menus and menu selections from the screen. To clear a menu from the screen, press PWR. NOTE: Hold the PWR key down for five seconds to turn off the unit. 2. MENU UP & MENU DOWN These keys appear in the manual text as MENU UP or MENU DOWN. Most of the time, you can press either of the menu keys, so in those cases, the text uses the word MENU. Usually, when the instructions say MENU, you can press the MENU UP key for consistency. The MENU UP key cycles forward through the menus. The MENU DOWN key moves backward through the menus. To check out the menus, repeatedly press a MENU key to scroll through them. 3. UP & DOWN ARROWS ( ) These Up and Down arrow keys are referred to as (DOWN) or (UP) in this manual. You will use these keys to adjust most features and functions on your unit.

Memory

This unit has permanent memory that saves the following user settings when power is turned off: Units of Measure, Temp Size, Depth Size, Fish I.D. mode, Noise Reject mode, Range mode, Zoom, Sensitivity, Grayline, Chart Speed, Battery Alarm, Display Contrast, Backlight, Language, Fish Alarm, Battery Alarm and Shallow and Deep alarms. It does not require, nor does it use an internal backup battery, so you never have to worry about replacement batteries.
This unit's menus will guide you through its various functions and features. Menu names and settings appear in the manual as small capital letters like SENSITIVITY, which refers to the Sensitivity menu. 36
The MENU keys access these features, allowing you to customize unit settings. To switch menus, press MENU repeatedly. Press PWR to clear menus from the screen.
The Backlight menu with backlight turned on.

Display

The lights will flash for about 10 seconds when the unit is turned on. The backlight menu will appear on the screen. Use the ARROW keys to turn the backlight on or off. Press PWR to clear the menu from the screen. The unit will show the Full Chart Page or mode. The Fish I.D. fish symbol feature is on by default. The depth range is displayed as the upper and lower limit on the left side of the screen. In the following figure, the screen shows a depth range from 0 to 80 feet and the bottom depth is 36.9 feet, shown by the digital sonar. The water temperature is 34.5 F.
Digital depth Water Temp Bottom signal Depth range at bottom of depth scale
Surface signal Fish symbols Structure or cover Grayline
Opening screen, Full Chart page, or mode. The factory default setting has the Fish I.D. (fish symbols) turned on.

Full Chart

The unit's default page, Full Chart shows all echoes scrolling across the full screen. The bottom signal scrolls across the screen from right to left. The line at the top of the screen represents the surface. The bottom depth determined by the digital sonar shows in the upper left corner. If the transducer with a built-in temperature sensor is connected, a digital display for water temperature also will be shown. This temperature display can be turned on and off.

Depth Range

When turned on, the unit automatically adjusts the depth range according to water conditions. When in auto range mode, it always keeps the bottom displayed in the lower portion of the screen. You can override the automatic depth range control and manually select a depth range. To do this, repeatedly press MENU until the DEPTH RANGE menu appears. Press to select MANUAL, then press MENU UP to display the RANGE SIZE menu. Use the arrow keys to select a desired depth range. When you are finished, press PWR to clear the menu from the display. 38
Digital depth Water Temp Bait fish Bottom signal Depth range at bottom of depth scale Surface clutter Structure or cover Fish arches Grayline
Full Chart page, showing digital depth (above) and temp (below). The Fish I.D. feature is turned off.
This unit has the following depth ranges: 10, 20, 40, 80, 150, 300, 600, 1000 and 2000 feet.
Depth Range menu with Manual setting selected (left). Range Size menu with 0-80 ft highlighted (right).
The zoom feature enlarges all images on the screen by doubling the size of the echoes (a 2X zoom). For example, if the current auto depth range 39
is 0 to 60 feet, Zoom will show an enlarged view of the water column from 30 feet to 60 feet, always keeping the bottom in view. To zoom in the display, repeatedly press MENU until the ZOOM menu appears. Press to select ON, then press PWR to clear the menu.
Zoom feature turned off (left). Zoom turned on (right).
You can tell when the display is in Zoom mode when the top of the depth scale on the left of the screen no longer shows zero. For example, if the current range is 0 to 80 feet with zoom off, switching to zoom would enlarge the water column from 40 feet to 80 feet. The number 40 would appear at the top of the depth range scale. To turn off the zoom feature, repeatedly press MENU until the ZOOM menu appears. Press to select OFF, then press PWR to clear the menu. The top of the depth range scale returns to zero. NOTE: Using the Zoom command while in auto Zoom mode will always enlarge the echoes near the bottom, because auto Range always keeps the bottom displayed in the lower portion of the screen. When you choose to use the zoom feature while the unit is in man40
ual Depth Range mode, you can select one of 17 pre-set Zoom Ranges. This lets you enlarge a segment of the water column. To do this, make sure Depth Range is set to manual mode. Next, repeatedly press MENU until the ZOOM menu appears. Press to select ON, then press MENU UP to display the ZOOM RANGE menu. Use the arrow keys to select a desired zoom size. When you are finished, press PWR to clear the menu from the display.

Enlarged fish arches

Zoom Range menu with the 40-80 foot zoom selected.

You can select from these zoom size ranges: 0-10, 5-15, 10-20, 15-30, 2040, 30-60, 40-80, 50-100, 75-150, 100-200, 150-300, 200-400, 300-600, 400-800, 500-1000, 750-1500 and 1000-2000.

Sensitivity

Sensitivity adjusts the way echoes will be displayed on the screen. If you want to see more detail, try increasing the sensitivity, a little at a time. There are situations when too much clutter appears on the screen. Decreasing the sensitivity can reduce the clutter and show the strongest fish echoes, if fish are present. As you change the sensitivity setting, you can see the difference on the chart as it scrolls. 41
Sensitivity set to manual mode (left). Sensitivity scroll bar (right).
You can change the sensitivity level whether you are in Auto Sensitivity mode or Manual Sensitivity mode. The adjustment method works the same in both modes, but gives you slightly different results. To adjust sensitivity in Auto Mode: Repeatedly press MENU until the SENSITIVITY menu appears. Make sure sensitivity is set to Auto, then press MENU UP to access the sensitivity scroll bar. Press to increase the sensitivity, to decrease it. When it is set at the desired level, press PWR to clear the menu. If you reach the maximum or minimum sensitivity level, a tone sounds alerting you to the limits. To adjust sensitivity in Manual Mode: If you want to change the sensitivity in Manual Mode, turn off Auto Sensitivity. Repeatedly press MENU until the SENSITIVITY menu appears. Press to select MANUAL, then press MENU UP to access the sensitivity scroll bar. Press to increase sensitivity, to decrease it. When it is set at the desired level, press PWR to clear the menu.

Bait school

Fig. 1

Fig. 2

Fish arches Fig. 3 Fig. 4
These figures show results of different sensitivity levels on the same location. Fig. 1: Sensitivity at 98 percent, determined by Auto Sensitivity. Typical of full auto mode. Fig. 2: Sensitivity set at 71 percent. Fig. 3: Sensitivity set at 47 percent. Fig. 4: Sensitivity set at 100 percent.

Grayline

Grayline lets you distinguish between strong and weak echoes. It allows you to tell the difference between a hard and soft bottom. For example, a soft, muddy or weedy bottom returns a weaker signal which is shown with a narrow line or no gray line at all. A hard bottom returns a strong signal, which will be displayed as a wide gray line. 43

Grayline scroll bar.

If you have two signals of equal size, one with gray and the other without, then the target with gray is the stronger signal. This helps distinguish weeds from trees on the bottom or fish from structure. Grayline is adjustable. Since Grayline shows the difference between strong and weak signals, adjusting the sensitivity may also require a different Grayline level. The level chosen by the sonar unit at power on is usually adequate for most conditions. Experiment with your unit to find the Grayline setting that's best for you. To change the Grayline level, repeatedly press MENU until the GRAYLINE scroll bar appears. Press to increase Grayline, to decrease it. Echoes scrolling on the screen will show the effects of the Grayline adjustment. If you reach the maximum or minimum level, a tone sounds alerting you to the limits. Press PWR to clear the menu.

Fish arches

Fish I.D. symbols
Underwater scene in normal fish arch mode (left). Fish I.D. menu with the feature turned on (right).
To see what is under your boat in maximum detail, we recommend you turn off Fish I.D. and begin learning to interpret fish arches. You may see Fish I.D. symbols on the screen when actually, there are no fish. The reverse is also true Fish I.D. can actually miss fish that are present. Does that mean Fish I.D. is broken? No the feature is interpreting sonar returns in a specific way to help take some of the work out of reading the screen. Remember: Fish I.D. is one of the many tools we provide so you can analyze your sonar returns for maximum fish finding information. This and other features can help you "see" beneath the boat under varied water and fishing conditions. So, practice with the unit in both the Fish I.D. mode and without to become more familiar with the feature. This unit's default Fish I.D. setting is on. Fish I.D. is most handy when you are in another part of the boat or performing some task that prevents you from watching the sonar screen. Then, you can turn on Fish I.D. and the audible fish alarm. When that lunker swims under your boat, you will hear it! Fish I.D. can also be useful when you want to screen out some of the sonar detail gathered by your unit. For example, it can help cut through the clutter of suspended bubbles caused by wave action or boat wakes. 48
To turn Fish I.D. off, repeatedly press MENU until the FISH ID menu appears. Press to select OFF, then press PWR. To turn it back on, repeat the above steps, but press to select ON.

FishTrack

The FishTrack feature shows the depth of a fish symbol when it appears on the display. To turn it on, repeatedly press MENU until the FISH ID menu appears. Press to select TRACK ON, then press PWR. To turn it off, repeat the steps above, but press to select OFF. If you want to turn off FishTrack depths but leave Fish I.D. on, press to select ON, then press PWR. Remember, Fish I.D. must be on in order to use the FishTrack feature.
Fish I.D. symbols showing FishTrack depth indicator
Fish ID menu and symbol with FishTrack on. The fish is 44 feet deep.

Alarms

The sonar unit has four types of alarms: fish, shallow, deep and battery.

How to Obtain Service

in the USA:
We back your investment in quality products with quick, expert service and genuine Eagle replacement parts. If you're in the United States and you have technical, return or repair questions, please contact the Factory Customer Service Department. Before any product can be returned, you must call customer service to determine if a return is necessary. Many times, customer service can resolve your problem over the phone without sending your product to the factory. To call us, use the following toll-free number:
8 a.m. to 5 p.m. Central Standard Time, M-F

800-324-1354

Eagle Electronics may find it necessary to change or end our shipping policies, regulations, and special offers at any time. We reserve the right to do so without notice.

in Canada:

If you're in Canada and you have technical, return or repair questions, please contact the Factory Customer Service Department. Before any product can be returned, you must call customer service to determine if a return is necessary. Many times, customer service can resolve your problem over the phone without sending your product to the factory. To call us, use the following toll-free number:

800-661-3983

905-629-1614 (not toll-free)
8 a.m. to 5 p.m. Eastern Standard Time, M-F
outside Canada and the USA:
If you have technical, return or repair questions, contact the dealer in the country where you purchased your unit. To locate a dealer near you, visit our web site, www.eaglesonar.com and look for the Dealer Locator. 66
Accessory Ordering Information for all countries
To order Eagle accessories such as power cables or transducers, please contact: 1) Your local marine dealer or consumer electronics store. Most quality dealers that handle marine electronic equipment or other consumer electronics should be able to assist you with these items. To locate an Eagle dealer near you, visit our web site, and look for the Dealer Locator (www.eaglesonar.com/Products/HowToBuy/dealers.asp). Or, you can consult your telephone directory for listings. 2) U.S. customers: LEI Extras Inc., PO Box 129, Catoosa, OK 74015-0129 Call 1-800-324-0045 or visit our web site www.lei-extras.com. 3) Canadian customers can write: Lowrance/Eagle Canada, 919 Matheson Blvd. E. Mississauga, Ontario L4W2R7 or fax 905-629-3118.

Shipping Information

If it becomes necessary to send a product for repair or replacement, you must first receive a return authorization number from Customer Service. Products shipped without a return authorization will not be accepted. When shipping, we recommend you do the following: 1. Please do not ship the knobs or mounting bracket with your unit. 2. If you are sending a check for repair, please place your check in an envelope and tape it to the unit. 3. For proper testing, include a brief note with the product describing the problem. Be sure to include your name, return shipping address and a daytime telephone number. An e-mail address is optional but useful. 4. Pack the unit in a suitable size box with packing material to prevent any damage during shipping. 5. Write the Return Authorization (RA) number on the outside of the box underneath your return address. 6. For your security, you may want to insure the package through your shipping courier. Eagle does not assume responsibility for goods lost or damaged in transit.

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