Epson Stylus PRO 9450
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(English)Epson Stylus PRO 9450 Printer, size: 6.0 MB |
Related manuals Epson Stylus PRO 9450 Enhanced Matte Poster Board Epson Stylus PRO 9450 Matte Backlit Film 170μm Epson Stylus PRO 9450 Setup Guide |
Epson Stylus PRO 9450
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For more information visit us on the Web at: www.xerox.co.uk
Models Size Epson Stylus Pro inch (A1+) Epson Stylus Pro inch (B0+)
Xerox Wide Format
Print Technology Ink System Resolution Speed Driver
Epson Micro Piezo drop-on-demand inkjet technology Epson Variable-sized Droplet Technology and 3.5pl Epson Ultra Mirco Dot Print head configuration: 180 nozzles x 8 colours Dual 4 colours pigmented ink (C, M, Y, Matte K) with CSIC with 8 slots 1440 x 720dpi Epson Variable-sized Droplet Technology
Up to 23.3 m/Hr (A1/Plain Paper/Draft mode)
Interfaces
Mac OS X 10.x.x, Microsoft Windows 2000 / XP / Vista Standard: USB 2.0 (Compatible with 1.1) Ethernet 10/100 interface
Up to 34.3 m/Hr (B0+/Plain Paper/Draft mode)
Epson Stylus Pro
Roll Dimensions Paper Handling
Roll Media Cut Sheet
Print Margins
Roll Media Sheet Media
3 modes available; mode 1: 3mm on all edges (top, sides, bottom); mode 2: 15mm (top and bottom), 3mm (sides); mode 3: 15mm (top, sides, bottom) 2 modes available; mode 1: 3mm (top, sides, bottom); mode 2: 3mm (top and sides), 14mm (bottom)
Manual insertion feeder for mediaup to 1.5mm Media width size A4/LTR A1+/24", (210mm 610mm) Media thickness 0.08mm 1.50mm
Single roll (1 roll < 150mm / outside diameter) Media width 203.2mm 610mm (8" 24") Minimum media length 279mm Media thickness 0.08mm 0.50mm
Core diameter 2'' or 3". Max. outside diameter 150mm
7450 / 9450
Manual insertion feeder for media up to 1.5mm Media width size A4/LTR A0+/44", (210mm 1118mm) Media thickness 0.08mm 1.50mm
Single roll (1 roll < 150mm / outside diameter) Media width 203.2mm 1118mm (8" 44") Minimum media length 279mm Media thickness 0.08mm 0.50mm
Ink Cartridges Lightfastness Weight Dimensions (w x d x h) Noise Level Power Consumption Options
110 and 220ml ink capacity, single size packaging Pressurised, Intellidge cartridge system for ink level control even on re-inserted cartridge Up to 75 years for colour prints
Approx. 48.9Kg (without ink and media) Stand approx. 10.5Kg 1178mm x 501mm x 560mm Approx. 50dB
Approx. 90Kg (without ink and media) 1702mm x 678mm x 1196mm Approx. 50dB
1178mm x 745mm x 1180mm (with Stand) Printing: 55W or less Standby: 6W or less PowerOff: 1W or less
2/3 inch Dual Roll Feed Spindle (High tension) Maintenance Tank
2/3 inch Dual Roll Feed Spindle (High tension) Maintenance Tank (x2)
Printing: 50W or less Standby: 6W or less PowerOff: 1W or less
High productivity large format printing
2006 Xerox Corporation. All rights reserved. XEROX and AccXES are trademarks of or licensed to Xerox Corporation in the United States and other countries. Adobe and PostScript are registered trademarks of Adobe Systems, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. AutoCAD is a registered trademark of Autodesk, Inc. Product appearance, build status, and/or specifications are subject to change without notice. 708P88948GBE
Excellent, photorealistic colour prints that come to life with 4-colour Epson UltraChromeTM ink set
9450 and 24" Epson Stylus Pro 7450. Giving you a high level of productivity
Take total control of your wide format printing with our 44" Epson Stylus Pro
with all of the quality you expect from Epson technology, it is ideal for use in
UltraChromeTM ink system and its dual CMYK ink configuration.
quality results every time on the widest range of media through the Epson
POS, CAD, GIS and even mask making applications. You can rely on professional
Impressive combination of speed and quality with our unique Epson Micro PiezoTM and Epson Ultra Micro DotTM print technology
Our new Epson Stylus Pro 7450 and Epson Stylus Pro 9450 wide-format printers use a 4-colour Epson
architectural designs. And because we have made the range easy to use, you don't have to be an expert to get the very best from your printer with minimum effort and low running costs. Designed for speed and quality Built with you in mind
is ideal for applications from POS materials and 2D/3D CAD drawings to producing detailed GIS maps and
and repeatability. With support for a wide range of media from A4 up to B0+, the Epson Stylus Pro range
UltraChromeTM ink set to give you high speed and high quality along with unmatched flexibility, reliability
Lightfast results that stay looking good for up to 75 years (indoor)
Professional results every time on matte or selected gloss media up to B0+
Vibrant colour and accurate image quality delivered by 1440dpi print resolution and 3.5pl Epson Ultra Micro DotTM technology
Your images will last a lifetime using Epson UltraChromeTM inks with lightfastness up to 75 years (indoor)
When it comes to breathing life into your images with vibrant and natural colour, our Epson UltraChromeTM 4-colour ink set with wide colour gamut gives you excellent colour reproduction. With the archival capabilities of the Epson UltraChrome ink set, you can create impressive results that will last a lifetime on virtually any type of matte media and selected glossy media. At Epson, we know it's not just about the quality. Having a highly productive in-house print solution that is easy to use and won't let you down is just as important. With the Epson Stylus Pro range, you will quickly see a strong return on your investment and a reduction in your day-to-day print costs.
You can be sure of fast, professional results every time, with our advanced Epson Micro PiezoTM and Epson Ultra Micro DotTM print system and its unique Variable-sized Droplet Technology. With impressive resolution up to 1440 x 720dpi, you get accurate rendition of even the finest detail.
For our CAD and GIS customers, accurate, repeatable colour is very important. That's why the Epson Stylus Pro range creates high quality 2D and 3D visualisations, renderings and presentations on a wide range of media including board up to 1.5mm thick. And for precision line drawings, the image quality of the Epson Stylus Pro range is difficult to match.
We know that corporate print solutions need to be fast, flexible and reliable without the need for continual supervision. We have provided large capacity ink cartridges to enable non-stop operation, so you can enhance productivity and stay ahead of your competition.
Intuitive control panel for easy operation
Matte Black Matte Black Magenta Magenta Print on a wide range of commonly used media sizes, including Din sizes.
Yellow Yellow Cyan Cyan Reliable ink delivery at high speed through our pressurised cartridges and dual CMYK ink configuration
Even for specialist requirements such as screen printing, the Epson Stylus Pro range prints on suitable transparent media with screen rulings up to 150 lpi to create perfect black & white masks.
Epson Stylus Pro 9450 (44" width)

Press and hold the Pause button for 3 seconds to reset the printer. Even when it is printing a job, the printer is reset. After resetting, it takes a while before the printer is in the ready state. Note: You cannot cancel a job waiting in the computer. To cancel a job waiting in the computer, see the next section Canceling printing by the computer on page 51.
2. Click the job you want to delete, and then click Delete.
Note: You can delete a job waiting with the same procedures above. You cannot cancel a print job that has been sent to the printer. In this case, cancel the print job by the printer.
If a problem occurs during printing, an error message appears. If you are not sure how to solve the problem, cancel printing, and then start EPSON StatusMonitor that leads you step by step through a procedure to solve a problem.
Using Printer Utilities
EPSON StatusMonitor This utility provides you with printer status information, such as the ink cartridge status, the free space of the maintenance tank, and a printer error. Nozzle Check This utility checks the print head nozzles to see if they are clogged and need to be cleaned. Check the nozzles when you notice the print quality has declined and after cleaning to confirm that the print head nozzles have been cleaned. If the print head nozzles are clogged, perform head cleaning. Head Cleaning This utility cleans the color and black print heads. You may need to clean the print head if you notice the print quality has declined.
Print Head Alignment This utility can be used to improve the print quality of your printed data. The alignment of the print head may need to be adjusted if vertical lines appear out of alignment or if white or black banding noise appear in your printed data. Use this utility to realign the print head. EPSON LFP Remote Panel This utility lets you optimize your printer. You can start this utility only if it is installed. See the EPSON LFP Remote Panel online help for detailed information. Manual You can access the Users Guide. If the Users Guide is not installed, it will access a technical support Web site.
Color management by Driver ICM (Windows only)
The following procedures are for Adobe Photoshop CS2 running on Windows XP. When using this function with an application which does not support a color management function, you need to perform the color matching process from step 4. 1. From the File menu, select Print with Preview.
2. Select Color Management, and select Document for the Print. Select No Color Management for the Color Handling. Then click Done.
3. Open the printer driver window. See From Windows applications on page 18.
4. Select Custom for the Mode in the Main menu, and select ICM, and then click Advanced.
5. In the ICM dialog box, select Driver ICM (Basic) or Driver ICM (Advanced) for the ICM Mode. If you select Driver ICM (Advanced), you can specify the profiles and intent for image, graphics, and text data individually.
6. Check other settings, and then start printing.
Color management by Host ICM or ColorSync
The following procedures are for Adobe Photoshop CS2 running on Windows XP. Note: Use image data in which an input profile has been embedded. The application needs to support ICM or ColorSync. 1. From the File menu, select Print with Preview.
2. Select Color Management, and then select Document for the Print. Select Let Printer Determine Colors for the Color Handling. Then click Done.
3. Open the printer driver window (Windows) or the Print dialog (Mac OS X). For Windows, see From Windows applications on page 18. For Mac OS X, see Accessing the Printer Driver on page 44.
4. For Windows, select Custom for the Mode in the Main menu, and select ICM, and then click Advanced. For Mac OS X, select Printer Color Management.
5. Select Host ICM (Windows) or ColorSync (Mac OS X) in the Printer Color Management dialog.
The following procedures are for Adobe Photoshop CS2 running on Windows XP. Refer to the applications user manual for details of the settings. 1. From the File menu, select Print with Preview.
2. Select Color Management, and select Document for the Print. Select Let Photoshop Determine Colors for the Color Handling. Select the Printer Profile and the Rendering Intent. Then click Done.
4. For Windows, select Custom for the Mode in the Main menu, and then select No Color Adjustment. For Mac OS X, select Off (No Color Adjustment) in the Printer Color Management dialog.
5. Check other settings, and then start printing.
Color adjustment by the printer driver
You can perform color management by the printer driver only. Also, you can use the Photo Enhance function to adjust the color of the image data automatically.
Note: If you are using an application that supports banner printing, you do not need to make Enlarge/Reduce setting if Roll Paper (Banner) is selected for the Source.
6. Select the document size created using the application from the Page Size list and select the roll paper width set in the printer for the Roll Width.
You can customize the paper size by selecting User Defined.
Paper width For EPSON Stylus Pro 9880/9880C/9450: 89 to 1118 mm For EPSON Stylus Pro 7880/7880C/7450: 89 to 610 mm Paper height 127 to 15000 mm
Note: If you are using an application that supports banner printing, you do not need to set the user-defined size if you select Roll Paper (Banner) for the Source.
7. Select the paper size from the Output Paper list, and make sure the Optimize Enlargement check box is selected.
8. Check the other settings, and then start printing.
1. Open the Page Setup dialog. See Accessing the Printer Driver on page 44. 2. Make sure your printer is selected, and select the document size created using the application.
You can also customize the paper size by selecting Manage Custom Sizes.
Paper width For EPSON Stylus Pro 9880/9880C/9450: 89 to 1118 mm For EPSON Stylus Pro 7880/7880C/7450: 89 to 610 mm Paper height 127 to 15240 mm
3. Input a scale to reduce or enlarge the size of your data.
Printing with Non-Epson Media
When using the non-Epson media, make the paper settings according to the paper characteristics before printing. There are two ways to make settings and to print. Register the custom paper in the Menu mode using the printer's control panel, and print using the registered setting. See Making the paper settings on page 188. Make setting using the Paper Configuration dialog box in the printer driver. Note: Make sure to check the paper characteristics such as paper tension, ink fixing, or paper thickness before setting the custom paper. See the description that comes with the paper for information on the paper characteristics. The settings you make on the Paper Configuration dialog box have priority over the settings you make on the printer's control panel. You can register the custom paper or printer settings on your computer by using EPSON LFP Remote Panel. See the EPSON LFP Remote Panel online help for detailed information. If it does not print evenly on the custom paper you have registered, use unidirectional printing. Clear the High Speed check box in the printer driver.
Icons Description ROLL PAPER COUNTER is on.
Remaining ink icon
Displays the amount of ink remaining.
Icons Description 100 - 81% 80 - 61% 60 - 41% 40 - 21% 20% to nearly full Ink low Ink end Cartridge error or no cartridge
Remaining maintenance tank icon
Displays the free capacity of the maintenance tank. Displays one maintenance icon for EPSON Stylus Pro 7880/7880C/7450 and two maintenance icon for EPSON Stylus Pro 9880/9880C/9450.
Icons Description 100 - 81% 80 - 61% 60 - 41% 40 - 21% 20% to nearly full Maintenance tank nearly full Maintenance tank full Maintenance tank error or no Maintenance tank
Paper suction icon
Description Large (168%) Normal (60%) Small (0%)
Menu Settings
When to use Menu mode
The Menu mode enables you to make printer settings similar to those you would normally make in the driver or software, as well as other additional settings directly from the control panel. Note: Some applications may send commands to the printer that override the Menu settings. If you are not getting the results you expect, check your applications settings. To see the current Menu settings, print a status sheet.
Menu list
Menu PRINTER SETUP on page 163 Item ROLL PAPER COUNTER on page 163 PLATEN GAP on page 163 PAGE LINE on page 164 INTERFACE on page 164 CODE PAGE on page 164 ROLL PAPER MARGIN on page 165 Parameter ROLL PAPER LENGTH ROLL LENGTH ALERT NARROW, STANDARD, WIDE, WIDER, WIDEST ON, OFF AUTO, USB, NETWORK
PC437, PC850
DEFAULT, TOP/BOTTOM 15 mm, TOP 35/BOTTOM 15 mm, 3 mm, 15 mm, ON, OFF
PAPER SIZE CHECK on page 166 PAPER SKEW CHECK on page 166 TIME OUT on page 166
ON, OFF
OFF, 30sec, 60sec, 180sec, 300sec EXECUTE
CUTTER ADJUSTMENT on page 167 REFRESH MARGIN on page 167 AUTO NOZZLE CHECK on page 167 AUTO CLEANING on page 167 QUIET CUT on page 167 INITIALIZE SETTINGS on page 168
OFF, ON
OFF, ON EXECUTE
TEST PRINT on page 168
NOZZLE CHECK on page 168 STATUS SHEET on page 168 JOB INFORMATION on page 168 CUSTOM PAPER on page 168
PRINTER STATUS on page 169
VERSION on page 169
TN0xxxx. ICBS TW0xxxx. ICBS LIGHT LIGHT BLACK xxxxxx PAGES VIVID LIGHT MAGENTA xxxxxx PAGES LIGHT CYAN xxxxxx PAGES LIGHT BLACK xxxxxx PAGES MATTE BLACK/PHOTO BLACK xxxxxx PAGES CYAN xxxxxx PAGES VIVID MAGENTA xxxxxx PAGES YELLOW xxxxxx PAGES
PRINTABLE PAGES on page 169 (EPSON Stylus Pro 9880/9880C/7880/7880C)
PRINTABLE PAGES on page 169 (EPSON Stylus Pro 9450/7450)
MATTE BLACK xxxxxx PAGES MATTE BLACK 2 xxxxxx PAGES MAGENTA xxxxxx PAGES MAGENTA 2 xxxxxx PAGES CYAN xxxxxx PAGES CYAN 2 xxxxxx PAGES YELLOW xxxxxx PAGES YELLOW 2 xxxxxx PAGES
You can select whether to print the page line (line along which to cut off) on roll paper. Select ON if you want to print the page line, or OFF otherwise. This operation changes according to the Auto Cut settings.
Paper Source Roll Auto Cut On Print Page Line On Printers Operation Prints a page line on the right side only, and cuts paper automatically after the print job. Does not print any page lines, and cuts paper automatically after the print job. Prints page lines on the right side and below the data, but does not cut paper automatically after the print job. Does not print any page lines and does not cut paper.
Roll Auto Cut On
Roll Auto Cut Off
Note: This setting is available for roll paper only.
INTERFACE
You can select an interface to receive your print data. When you select AUTO, the printer automatically switches between interfaces, depending on which one is receiving data first. When you select USB or NETWORK, only the selected interface receives your print data. If no more print job is received, the printer returns to an idle state after 10 seconds or more.
CODE PAGE
You can select a code page: PC437 (extended graphics) or PC850 (multilingual). The Control Panel
ROLL PAPER MARGIN
You can select margins for roll paper: DEFAULT, TOP/BOTTOM 15 mm, TOP 35/BOTTOM 15 mm, 3 mm, or 15 mm.
Margin settings DEFAULT TOP/BOTTOM 15 mm TOP 35/BOTTOM 15 mm 15 mm 3 mm Top Bottom Left/Right 3 mm 3 mm 3 mm 15 mm 3 mm
See the list below. 15 mm 35 mm 15 mm 3 mm 15 mm 15 mm 15 mm 3 mm
The following table shows the default paper margin for the paper.
Roll Paper Enhanced Matte Paper Premium Luster Photo Paper (260) Premium Glossy Photo Paper (170) Premium Semigloss Photo Paper (170) Epson Proofing Paper White Semimatte Epson Proofing Paper Publication Textured Fine Art Paper Plain Paper Tracing Paper Singleweight Matte Paper Plain Paper (line drawing) Singleweight Matte Paper (line drawing) UltraSmooth Fine Art Paper Photo Paper Gloss 250 Canvas Watercolor Paper-Radiant White Doubleweight Matte Paper Premium Glossy Photo Paper (250) Premium Semigloss Photo Paper (250) Top/Bottom 15 mm Left/Right 3 mm
3. Put the used maintenance tank in the plastic bag provided. Note: Do not tilt the used maintenance tank until after it is sealed in the plastic bag. 4. Insert the new maintenance tank into the place. Maintenance and Transportation
Replacing the Paper Cutter
When the paper cutter does not cut cleanly, it may be blunt and require replacement.
Warning: Be careful not to cut yourself while replacing the paper cutter.
To check the product code of the Auto Cutter Spare Blade, see Consumable Products on page 363. To replace the paper cutter, follow the steps below. 1. Make sure the printer is on. 2. Press the Menu r button to enter Menu mode. 3. Press the Paper Feed d button or Paper Feed u button to display MAINTENANCE, and then press the Menu r button. 4. Press the Paper Feed d button or Paper Feed u button to display CUTTER REPLACEMENT. 5. Press the Menu r button. EXECUTE is displayed on the LCD panel, then press the Enter button.
Caution: Never move the paper cutter holder by hand. Otherwise, damage to your printer may occur.
6. When the paper cutter holder stops at the replacement position, OPEN FRONT COVER TO SEE CUTTER REPLACEMENT LABEL appears. Open the front cover.
7. When SEE LABEL TO REPLACE CUTTER appears on the LCD panel, push in the side pin while turning the paper cutter cover to the right to open the casing.
Caution: Do not touch the circuit board attached to the print head when replacing the cutter blade. Be careful not to touch the parts highlighted below; otherwise, the printer may be damaged.
8. Slowly take your finger off the side pin. The paper cutter raises so it can be removed. Note: Be careful not to let the cutter or the spring coil pop out of the casing.
9. Carefully remove the old cutter from the printer.
10. Remove the new paper cutter from its package. 11. Make sure the spring coil is inside the cutter holder and if necessary, reinstall the coil. 12. Fully insert the new cutter into the paper cutter holder in the direction as shown below.
13. Push in the side pin while turning the paper cutter cover to the left to close the casing.
14. Make sure that CLOSE FRONT COVER is displayed, then close the front cover. The cutter holder moves to the home (far right) position. 15. Wait until READY appears on the LCD panel. Paper cutter replacement is complete.
Attaching the Manual Cutter Unit
To attach the manual cutter unit, follow the steps below. Note: A manual cutter unit has either two or three holes on each side. The illustration used here is a manual cutter unit with three holes. The instructions are the same, except as noted. 1. Make sure that the printer is turned off. 2. Using the screwdriver, loosen the four screws (silver ones) on the platen and then remove them. Note: Do not loosen the black screws.
3. Hold the cutter unit, and hook its left side to the left square hole on the platen.
4. Similarly, hook the other side to the right square hole on the platen. 5. Secure the cutter unit with the four screws you removed in step 2. Use the second and third holes from the top.
Note: If your manual cutter unit has only two holes on each side, use the lower hole to secure the cutter unit with the screw. Keep the other two screws and do not lose them.
If you are not using the cutter blade unit, fully slide it to the left so that it will not damage your print data. See the Manual Paper Cutter Unit manual shipped with your Manual Paper Cutter Unit for Using the Manual Cutter Unit.
Removing the Manual Cutter Unit
Remove the manual cutter unit when you transport the printer. 1. Using the screw driver, loosen the screws on the platen. 2. Unhook and remove the cutter from the printer. 3. Secure the four screws you removed on the platen.
Cleaning the Printer
To keep your printer operation in its top condition, clean it thoroughly if it becomes soiled.
Warning: Be careful not to touch the gears inside the printer. Caution: Never use alcohol or thinners to clean the printer; these chemicals can damage the components as well as the case. Be careful not to get water on the printer mechanism or electronic components. Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is needed. See Contacting Customer Support on page 316.
1. Make sure the printer is turned off and all the lights are off, and then unplug the power cord. Leave the printer for a minute.
Caution: Do not touch the following parts; otherwise, printouts may be soiled.
Roller Ink absorption Print head guide
2. Open the front cover and use a soft, clean cloth to carefully clean away any dust or dirt inside the printer. Wipe the gray part by following the directions of the arrows.
If the back of the printout is soiled or if there is a serious problem of dirt on the inside of the printer, clean it using a soft, clean cloth dampened with mild detergent. Then, wipe the inside of the printer dry with a dry, soft cloth.
Caution: Be careful not to touch the parts highlighted below; otherwise, the printer may be damaged.
3. If some powdery paper dust is stuffed in the platen, use something like a toothpick to remove it. Close the front cover.
4. Remove the paper basket. Then clean away any dust or dirt around the leg assembly using a soft brush. 5. If the outer case is dirty, clean it using a soft, clean cloth dampened with mild detergent. Keep the ink compartment covers closed to prevent water from getting inside. 6. To wash the paper basket, remove the shafts from the basket and then wash it with mild detergent.
Chapter 7
Problem Solver
Troubleshooting
Printer stops printing unexpectedly
Head cleaning, ink charging, or ink drying is in progress
During head cleaning, ink charging, or ink drying, CLEANING PLEASE WAIT, CHARGING INK, or INK DRYING appears on the LCD panel respectively. Wait until the printer resumes printing.
An error has occurred
Many common printer problems and their solutions can be identified by the messages on the LCD panel. You can also check the lights on the control panel for errors. See Lights on page 149. For other messages not included in the following table, see Messages on page 151.
Error messages
Message UNABLE TO PRINT MAKE SURE PAPER IS LOADED Description An error may be occurring when you try to print patterns such as nozzle check or head alignment. What to do End the TEST PRINT menu first, and then solve the error displayed on the LCD panel. Finally, try to print patterns again. Replace the maintenance tank with a new one. See Replacing the Maintenance Tank on page 260. Replacement of the ink cartridge is nearly needed. Although you can continue printing in INK LOW situation, the print quality may decline. Note the code and contact your dealer. See Contacting Customer Support on page 316. Replace the roll paper with a new one. See Using Roll Paper on page 201. Remove the thick paper, and then move the paper lever to the secured position. Remove the printout.
MAINTENANCE TANK NEARLY FULL
The maintenance tank is almost full.
INK LOW
The ink cartridge is nearly expended.
MAINTENANCE REQUEST nnnn
A part used in the printer has nearly reached the end of its life. "nnnn" shows the code of the part. The roll paper is almost finished.
PAPER LOW
CLEANING ERROR REMOVE THICK PAPER
Cleaning cannot be executed because thick paper is loaded.
The printer could not feed the printout.
CLEANING ERROR PRESS PAUSE BUTTON
The nozzles are still clogged.
Run the Head Cleaning utility. For Windows, see Using the Printer Utilities on page 31. For Mac OS X, see Using Printer Utilities on page 53. Match the loaded paper with the paper type. See Buttons on page 147. Release the paper lever, and then remove the paper from the printer. Finally, set the paper lever to the secured position. Load paper correctly.
SENSOR ERROR LOAD DIFFERENT PAPER PAPER EJECT ERROR REMOVE PAPER FROM PRINTER
The loaded paper does not match the paper type selected.
Paper still remains in the printer.
PAPER OUT LOAD PAPER
No paper is loaded in the printer. The roll paper is out while printing is in progress.
Load a new roll paper.
BORDERLESS ERROR LOAD CORRECT SIZE PAPER
An A2 size cut sheet media or roll paper that does not support the borderless printing has been installed for borderless printing. The printer cannot detect the loaded cut sheet media, because it is wavy or curled. The printer cannot detect the loaded paper.
Blurry or smeared printout
Try one or more of these solutions: For Windows, check the Media Type setting in the Main menu. Make sure it is correct for the paper you are using. See the online help for more information. For Mac OS X, check the Media Type setting in the Print Settings selected in the Print dialog. Make sure it is correct for the paper you are using. See the online help for more information. If the paper you are using is not supported by the printer driver, make the paper thickness setting in Menu mode. See CUSTOM PAPER on page 172. Make sure your paper is dry and the printable side is face-up. Also, make sure you are using the correct type of paper. See Paper on page 353 for specifications. Ink may have leaked inside the printer; wipe the inside of the printer with a soft, clean cloth. Run the Head Cleaning utility. For Windows, see Using the Printer Utilities on page 31. For Mac OS X, see Using Printer Utilities on page 53. You can also clean the print head nozzles using the control panel. To clean the print head nozzles, press the Menu r button for 3 seconds.
Color documents print in black only
Try one or more of these solutions: Make sure the color data settings in your application are correct. For Windows, make sure Color or Color/B&W Photo is set in the Main menu. See the online help for more information. For Mac OS X, make sure Color or Color/B&W Photo is set in the Print Settings selected in the Print dialog. See the online help for more information.
Printing could be faster
Try one or more of these solutions: For Windows, select the High Speed check box in the Quality Options dialog box. See the online help for more information. For Mac OS X, select the High Speed check box in the Print Settings selected in the Print dialog. See the online help for more information. For Windows, select Quality Options for the Print Quality in the Main menu. In the Quality Options dialog box, move the slider towards Speed to increase print speed. See the online help for more information. For Mac OS X, select Automatic mode and move the slider towards Speed in the Print Settings selected in the Print dialog to increase print speed. See the online help for more information. Do not run too many applications at the same time. Close any applications you are not using.
Change the interface of your computer to USB 2.0. Delete unnecessary files to make room on your hard disk drive.
Roll paper cannot be cut
Try one or more of these solutions: Make sure that paper cutter cover is set correctly. See Replacing the Paper Cutter on page 261. is selected as the Make sure that the Roll Auto Cut On Paper Source on the LCD panel. If not, press the Paper Source l button to select it. Make sure that Normal Cut, Single Cut, or Double Cut is selected as the Auto Cut in the printer driver. See Roll paper cut for borderless printing on page 97. Cut the roll paper by hand if necessary. Check that the paper thickness of the roll paper loaded in the printer matches the paper specification (see Paper on page 353). If so, the paper cutter may be blunt and require replacement. See Replacing the Paper Cutter on page 261. Note: If you use roll paper other than Epson special media, see the user documentation included with the paper, or contact your supplier.
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product. Customer support will be able to help you much more quickly if you give them the following information: Product serial number (The serial number label is usually on the back of the product.) Product model Product software version (Click About, Version Info, or similar button in the product software.) Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product
Help for Users in North America
Epson provides the technical support services listed below.
New :Use Inkjet, SPC, and "other" products Only.
Internet Support
Visit Epsons support Web site at http://support.epson.com and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Problem Solver
Speak to a Support Representative
Dial: (562) 276-1300 (U.S.), or (905) 709-9475 (Canada), 6 am to 6 pm, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call Epson for support, please have the following information ready: Product name Product serial number Proof of purchase (such as a store receipt) and date of purchase Computer configuration Description of the problem Note: For help using any other software on your system, see the documentation for that software for technical support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges, ribbon cartridges, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact EPSON Customer support.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information:
New :For all products
Your Dealer
Dont forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advise on problems; they can often solve problems quickly and easily as well as give advise on the next step to take.
Velvet Fine Art Paper Recommended application Size Super A3/B A2 US C ICC profile Photo Black Pro9880_7880 VFAP_PK.icc Matte Black Pro9880_7880 VFAP_MK.icc Photograph / Fine Art Reproduction Borderless Possible Impossible Possible Media type of the printer driver Fine Art Paper Velvet Fine Art Paper Thickness 0.48 mm
Textured Fine Art Paper Recommended application Size 24" 30" 30" 40" ICC profile Photo Black Pro9880_7880 TFAP_PK.icc Matte Black Pro9880_7880 TFAP_MK.icc Photograph / Fine Art Reproduction Borderless Possible Impossible Media type of the printer driver Fine Art Paper Textured Fine Art Paper Thickness 0.69 mm
Enhanced Matte-Poster Board Recommended application Indoor Signage / Fine Art Reproduction / Proof Borderless Possible Impossible Media type of the printer driver Matte Black Pro9880_7880 EMPB_MK.icc Others Enhanced Matte-Poster Board Thickness 1.3 mm
Size 24" 30" 30" 40" ICC profile Photo Black Pro9880_7880 EMPB_PK.icc
Technical Support Web Site
Epson's Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/index.htm?product=Stylus_Pro_7450 http://support.epson.net/index.htm?product=Stylus_Pro_7880 http://support.epson.net/index.htm?product=Stylus_Pro_7880C http://support.epson.net/index.htm?product=Stylus_Pro_9450 http://support.epson.net/index.htm?product=Stylus_Pro_9880 http://support.epson.net/index.htm?product=Stylus_Pro_9880C If you need the latest drivers, FAQ's, manuals, or other downloadables, access the site at: http://www.epson.com Then, select the support section of your local Epson Web site.
Chapter 8
Product Information
Printer Specifications
Printing
Printing method Nozzle configuration On-demand ink jet Black: 180 nozzles 2 (Matte Black 2) Color: 180 nozzles 6 (Cyan 2, Magenta 2, Yellow 2) EPSON Stylus Pro 9880/9880C/ 7880/7880C Black: 180 nozzles 3 (Photo Black or Matte Black, Light Black, Light Light Black) Color: 180 nozzles 5 (Cyan, Vivid Magenta, Light Cyan, Vivid Light Magenta, Yellow)
EPSON Stylus Pro 9450/7450
Character mode
Character Pitch 10 cpi*
Printing Column 237 (EPSON Stylus Pro 7880/7880C/7450) 437 (EPSON Stylus Pro 9880/9880C/9450)
* characters per inch
Raster graphic mode (EPSON Stylus Pro 7880/ 7880C/7450)
Horizontal resolution 360 dpi*
Printable width
Available dots
617.6 mm (24.31 inches) 617.6 mm (24.31 inches) 617.6 mm (24.31 inches) 617.6 mm (24.31 inches)
Weight
EPSON Stylus Pro 7880/7880C/7450: Approx. 49 kg (107.8 lb) without consumables EPSON Stylus Pro 9880/9880C/9450: Approx. 90 kg (198 lb) without consumables Stand: Approx. 10.5 kg (23.1 lb)
Electrical
Rated voltage Input voltage range Rated frequency range Input frequency range Rated current Power consumption
100 to 240 V 90 to 264 V 50 to 60 Hz 49 to 61 Hz 1.0 - 0.5 A EPSON Stylus Pro 7880/7880C/7450: Approx. 50 W EPSON Stylus Pro 9880/9880C/9450: Approx. 58 W 6 W or less in Sleep mode 1 W or less in Power off mode
Note: Check the label on the back of the printer for voltage information.
Environmental
Temperature
Operation Print Quality Guarantee Storage
10 to 35C (50 to 95F) 15 to 25C (59 to 77F)
-20 to 40C (-4 to 104F) 20 to 80% RH* 40 to 60% RH*
Humidity
20 to 85% RH**
* Without condensation ** Stored in shipping container
Operational conditions (temperature and humidity):
Standards and Approvals
Safety
UL 60950 CSA No. 60950 Low Voltage Directive 73/23/EEC EN 60950
FCC part 15 subpart B class B CAN/CAS-CEI/IEC CISPR 22 Class B AS/NZS CISPR 22 class B EMC Directive 89/336/ECC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3
Roll paper:
Size (Epson Stylus Pro 7880/ 7880C/7450) 203 mm (8 inches) to 610 mm (24.4 inches) (W) 45000 mm (1800 inches) (L) when internal diameter is 2 inches 203 mm (8 inches) to 610 mm (24.4 inches) (W) 202000 mm (8080 inches) (L) when internal diameter is 3 inches Size (Epson Stylus Pro 9880/ 9880C/9450) 203 mm (8 inches) to 1118 mm (44.72 inches) (W) 45000 mm (1800 inches) (L) when internal diameter is 2 inches 203 mm (8 inches) to 1118 mm (44.72 inches) (W) 202000 mm (8080 inches) (L) when internal diameter is 3 inches
Outer diameter
103 mm (4.12 inches) maximum when 2/3 dual roll feed spindle is set as 2 inch roll paper spindle 150 mm (6 inches) maximum when 2/3 dual roll feed spindle is set as 3 inch roll paper spindle.
Paper types Thickness (for plain paper) Weight (for plain paper)
Plain paper, special papers distributed by Epson 0.08 to 0.11 mm (0.003 to 0.004 inches)
64 gf/m (17 lb) to 90 gf/m (24 lb)
Cut sheets:
Size EPSON Stylus Pro 7880/7880C/7450: 203 to 610 mm (W) 279 to 1580 mm (L) EPSON Stylus Pro 9880/9880C/9450: 203 to 1118 mm (W) 279 to 1580 mm (L) Paper types Thickness (for plain paper) Weight (for plain paper) Plain paper, special papers distributed by Epson 0.08 to 0.11 mm (0.003 to 0.004 inches)
Red, green, and blue. These colors, in phosphors irradiated by the computer monitor's electron gun, are used to create the additive array of screen colors.
SelecType settings
Settings made using the printers control panel. In the SelecType mode, various printer settings that are not available using the printer driver, such as test print settings, can be made.
serial interface
See interface.
The first step in printing, in which the printer driver converts the print data into codes that your printer understands. This data is then sent to the printer directly or to the print server.
Spool Manager
The software program that converts print data into codes that your printer understands. See also spool.
Windows software that is designed so you get WYSIWYG (What You See Is What You Get) color output. This software prints colors as you see them on your screen.
Status Monitor
The software program that allows you to check the printers status.
subtractive colors
Colors produced by pigments that absorb some colors of light and reflect others. See also CMYK.
utility
A program for carrying out a specific function, which is usually related to system maintenance.
WYSIWYG
Acronym for What You See Is What You Get. This term is used to describe printout that looks exactly as it appeared on screen.
Adjust paper margin, 87
Fit to Page, 99
Banner printing, 127 Black-and-white photo printing, 83 Black ink cartridges, 250 Borderless printing, 87 Buttons, 147
Head Alignment, 178 Help (Mac OS X), 47 Help (Windows), 23 Host ICM, 70
Canceling printing (Mac OS X), 50 Canceling printing (Windows), 27 Cleaning printer, 269 ColorSync, 70 Consumable products, 363 Custom, 100 Customer support, 316 Cut sheet media media type, 365 using, 228 Ink cartridges, 245, 250, 363
Loading cut sheet media, 228 Loading roll paper, 206
Maintenance Mode, 193 Maintenance tank, 260 Menu mode, 155 head alignment, 174 menus, 156 paper configuration, 172 printer setting, 163 setting procedure, 161
Driver ICM, 66 Dual roll feed spindle, 201
Enlarge size printing, 99 EPSON Printer Utility2, 42 EPSON special media, 199, 326, 365 EPSON StatusMonitor (Mac OS X), 55 EPSON Status Monitor 3 (Windows), 33 Error indication, 284 Error message, 30
Notes for media, 199 Nozzle check pattern, 176
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