TM-H6000 for IBM legacy systems
Ultra-fast receipt and cheque printer for IBM legacy systems
Fast, easy replacement for your model 2, 3, or 4 printers Integrates seamlessly with IBM 4680 and 4690 systems Supports future system upgrades Totally open, Euro-ready, OPoS compliant Ultra-fast thermal receipt printing Jam-free cheque handling Advanced graphics and barcode printing

Develo the Epson

and easily inte anyone looking to

Giving you a choice

At last, IBM customers have a choice. Now you can replace your ageing IBM model 2, 3 or 4 printers with one of the fastest and most advanced receipt and cheque printers around the TM-H6000. The TM-H6000 seamlessly integrates with the entire IBM 4680 and 4690 range, enabling you to radically increase transaction speeds, and thus enhance customer service. Whats more, because the TM-H6000 supports OPoS and JPoS standards, you will also be taking the first step towards a future based on totally open architecture.
replacemen model 2, 3 to accomm customised
If you're looking for an alternative to your model 2, 3 or 4 printers, you should think Epson. Our TM-H6000 is the ideal replacement; a cheque and receipt printer which is feature rich, ultra-fast, jam-free and truly open, offering the perfect migration path to a more cost-effective EPoS system.

A solutio

If your prin complete E Epson TM-H the future. serial, para retain the 4680 or 46 PC-based s effectively, programmi As one of t printers on build quali long-term wear and t counters a allowing yo units and d maintenanc minimising sure the pr as smoothl installed, e rollout.
Instant delivery of customised receipts Fast, jam-free cheque printing and authorisation Multi-part slip printing up to A4 Drop-in paper load OPoS support Serial/parallel/USB interfaces
Easily in electron Drop-in replacement
Changing your existing printer for the Epson model couldn't be easier. The TM-H6000 is a simple, drop-in
An optiona available i manage ap controller o
oped to give you a real choice when you upgrade your EPoS system, TM-H6000 is the most advanced PoS printer in the world. Quickly
egrated into an IBM legacy environment, it is the ideal solution for migrate to an open system.
nt for your existing IBM , and 4 printers and is able modate your existing d user exits.
A fast, elegant, dual-purpose printer
With a thermal receipt printing speed of 47 lps, the Epson TM-H6000 is one of the fastest receipt printers in the world. Offering virtually instant delivery of

Graphics / Logo

on for the future
nter is the first stage of a EPoS upgrade, choosing the H6000 has major benefits for Its wide range of interfaces allel and USB - means you can TM-H6000 while changing your 690 system to a standard system quickly and cost , with no additional ng. the most robust and reliable n the market, the TM-H6000s ty and metal chassis provides insurance against mechanical tear. Its unique maintenance utomatically record usage, ou to identify heavily used deploy preventative ce programmes, thereby g downtime. So you can be rinters will continue to operate ly as the day they were even after an extended system
Euro ready Special Offers Barcodes
Thermal roll paper Front of cheque printer

Back of cheque printer

ntegrated nic journal
al electronic journal is f needed which allows you to pplications from the IBM or an attached NT server.
highly customised receipts, including high quality graphics, barcodes, logos and promotional messages, it enables you to turn your receipts into a powerful live medium for communicating with customers and enhancing your brand. However, this is only part of the story. The TM-H6000's cheque printing mechanism enables cheques to be printed and endorsed on both sides in as little as 12 seconds. It is also one of the most elegant and space efficient printers around - its stylish, ergonomic design occupies just 186mm x 298mm of counter space. And the TM-H6000 is fully Euro-ready, offering a number of other advanced features, such as sophisticated cable management and single-action, drop-in paper load.

Slip/Cheque

Print head

Autocutter

Three print head design
Receipt MCBF: 52 million lines Slip MCBF: 18 million lines Ribbon life: 6 million characters Autocutter life: 1.5 million cuts Automatic maintenance counters Robust metal chassis

Specifications

Receipt Print Method

Thermal line printing

Endorsement Printer (option) Print Method 8-pin shuttle impact dot matrix Print Font
56 / 42 columns 0.99(W) x 2.4(H)/ 1.41(W) x 3.39(H)mm 95 Alphanumeric 37 International 128 x 12 Graphic 5x7 Column capacity Character size Character set 40 columns 1.1(W) x 2.42(H) mm 95 Alphanumeric 37 International
EPSON (UK) Limited. Retail Technology Division Campus 100, Maylands Avenue Hemel Hempstead, Herts, HP2 7TJ United Kingdom Tel: +44 (0)222 Fax: +44 (0)244 Email: retailpos@epson.co.uk Web: www.pos.epson.co.uk Epson European Sales B.V. Entrada EJ Amsterdam The Netherlands Tel : +31 (0)5000 Fax : +31 (0)5020 Epson Deutschland GmbH ISD-Division Zlpicher Strae 6 D-40549 Dsseldorf Germany Tel : +49 (0)211 / 56 03-152 Fax : +49 (0)211 / 56 03-319 Epson France S.A. BPBis Rue Marjolin, 92305 Levallois-Perret, Cedex France Tel : +33 1-4087-3868 Fax : +33 1-4737-2240 Epson Italia s.p.a. V. le F. Lli Casiraghi Sesto San Giovanni Milan Italy Tel : +39 2-262331 Fax : +39 2-2440750 Epson Iberica S.A. Avenida de Roma, 18-26, 08290 Cerdanyola del Valles, Barcelona, Spain Tel : +34 3-582-1500 Fax : +34 3-582-1555

Print Font

9 x 17/ 12 x 24 Column capacity Character size Character set

Print Speed

1.9 LPS (approx.)
Print Speed 47 LPS (150 mm/sec) Paper Dimensions
Thermal roll paper 79.5 0.5 dia 83.0 mm (also 57.5 0.5 dia 83.0 mm option)

Paper Dimensions

70(W) x 150(L) to 148(W) x 210(L) mm

Paper Thickness

0.09 to 0.2 mm

0.06 to 0.09 mm

Copy Capability

One original single-ply

Current Consumption

Approx 1.8A (mean)

Inked Ribbon

ERC-41 (purple)

Reliability
MTBF 36 x 104 hours MCBF 52 x 106 lines

Ribbon Life

1 x 106 characters (purple)
Auto-cutter Partial cut Slip

General D.K.D. Function

2 drivers
Overall Dimensions Print Method 9-pin serial impact dot matrix Print Font
5x9/7x9 Column capacity Character size Character set 45 / 60 columns 1.24(W) x 3.1(H) / 1.56(W) x 3.1(H)mm 95 Alphanumeric 37 International 128 x 12 Graphic 186(W) x 298(D) x 185(H) mm

Weight

Approx 5.8 kg

EMI Standards

VCC1 class A, FCC class A, CE marking

Safety Standards

UL, C-UL, TV

Data Buffer Print Speed

5.14 LPS (approx.) 4K bytes / 45 bytes 384k NVRAM

Optional Interfaces

RS-232C / Bi-directional parallel / RS-485 / USB

0.09 to 0.31 mm

24 VDC 10%
Specification subject to change. All manufacturers trademarks acknowledged. IBM trademarks acknowledged.

1.7 A (mean)

Optional
MTBF 18 x 10 hours MCBF 18 x 106 lines
Electronic journal (option)

2MB option

One original and three copies
Your Epson TM-H6000 supplier is:

ERC-32 (purple)

6 x 106 characters (purple)

Technology for Retail

29 8m m

185 mm

TM-H6000

3.5 Install a Printer Driver in the Host PC / POS Terminal. 3.5.1 OPOS. 3.5.1.1 Installing and Setting Up. 3.5.2 Advanced Printer Driver (APD). 3.5.2.1 Installing and Setting Up. 3.5.3 EPSON JavaPOS ADK. 3.5.3.1 Installing and Setting Up. 3.6 Self Tests. 3.6.1 Running the Self Test on Roll Paper. 3.6.2 Running the Self Test with Slip Paper. 3.6.3 Running the Self Test with the Validation paper. 3.6.4 Running the Self Test with the Optional Endorsement Function. 3-22 3-22 3-22 3-25 3-25 3-27 3-27 3-28 3-28 3-28 3-29 3-29
Chapter 4 Maintenance & Troubleshooting
4.1 Maintenance. 4.1.1 Cleaning the Thermal Print Head. 4.1.2 Cleaning the MICR Mechanism. 4.1.2.1 Cleaning frequency. 4.1.2.2 Cleaning sheet. 4.1.2.3 Cleaning procedure. 4.1.2.4 Self mode. 4.1.2.5 Command mode. 4.2 Troubleshooting. 4.2.1 Removing a Paper Jam. 4.2.2 Autocutter Jam. 4.2.3 LED Blinking Pattern. 4.2.3.1 Error Types. 4.2.4 Printer prints ? or Incorrect Data With Serial Interface. 4.2.5 Hexadecimal Dump. 4-1 4-1 4-1 4-1 4-2 4-2 4-2 4-2 4-3 4-3 4-3 4-4 4-4 4-6 4-6
Chapter 5 Application Development Information for OPOS
5.1 Bitmap Printing. 5.1.1 Explanation of Bitmap Printing. 5.1.2 Supplementary Explanation of Function. 5.1.2.1 LetterQuality. 5.1.2.2 Setting of printing position by escape sequence. 5.1.2.3 Color bitmap printing. 5.1.3 Printable bitmap format. 5.2 Slip & MICR Combination. 5.2.1 Recommended Flow. 5.2.2 Sample Program. 5.3 Cash Drawer. 5.3.1 Drawer Open/Close. 5.3.2 Checking Drawer Status. 5-1 5-1 5-2 5-2 5-2 5-3 5-3 5-3 5-4 5-5 5-6 5-6 5-6
Chapter 6 Application Development Information for APD
6.1 Slip & MICR Combination. 6.1.1 Recommended procedure. 6.2 Bitmap Printing. 6.2.1 Explanation of Bitmap Printing. 6.2.2 Color bitmap printing. 6.2.3 Printable bitmap format. 6.3 Two-Dimensional Code. 6.4 Drawer Control. 6.4.1 Drawer Open. 6.4.2 Checking Drawer Status. 6-1 6-1 6-2 6-2 6-3 6-3 6-3 6-3 6-3 6-4
Appendix A Character Code Tables
A.1 Page 0 (PC437: USA, Standard Europe). A.2 Page 1 (Katakana). A.3 Page 2 (PC850: Multilingual). A.4 Page 3 (PC860: Portuguese). A.5 Page 4 (PC863: Canadian-French). A.6 Page 5 (PC865: Nordic). A.7 Page 16 (WPC1252). A.8 Page 17 (PC866: Cyrillic2). A.9 Page 18 (PC852: Latin2). A.10 Page 19 (PC858: Euro). A.11 Page 254 (Space Page). A.12 Page 255 (Space Page). A.13 International Character Sets. A-1 A-2 A-3 A-4 A-5 A-6 A-7 A-8 A-9 A-10 A-11 A-12 A-13
Appendix B Power Supply Specifications
B.1 PS-180 (Energy Saving Power Supply Unit). B.1.1 Electrical Characteristics. B.1.2 Case Specifications. o Material. B.1.3 AC Cable Selection. B-1 B-1 B-2 B-2 B-2

Appendix C FAQ

C.1 Serial Interface. C.1.1 The printer does not operate correctly or the printer does not print. What should I do?. C.1.2 Printing takes a long time. What should I do?. C.1.3 The DM does not operate correctly. What should I do?. C.1.4 What is the cable wiring for connecting a printer and a host PC with a serial interface?. C.1.5 How many printers can be connected?. C.1.6 Is there limitation for the length of a cable?. C.2 Parallel Interface. C.2.1 The printer does not operate correctly or the printer does not print. What should I do?. C.2.2 What is the cable wiring for connecting the printer and the host PC with a parallel interface?. C.2.3 How many printers can be connected?. C.2.4 Is there limitation for the length of a cable?. C.2.5 Can a DM be connected?. C.2.6 When I turned on the printer with a parallel interface and then turned on the PC, the message New hardware has been found. appeared and the device EPSON TM-Px.xx was detected. What is EPSON TM-Px.xx?. C.2.7 Printer cannot be reset. What should I do?. C.3 USB Interface. C.3.1 The TM printer does not operate. What should I do?. C.3.2 The DM does not operate correctly. What should I do?. C.3.3 What should be considered for a USB connection?. C.3.4 APD does not operate correctly. What should I do?. C.3.5 What should be considered for a DM connection?. C.3.6 Can a DM be connected?. C.3.7 Is it possible to connect to devices that conform to USB 2.0?. C.3.8 What are the usage conditions for a TM printer with a USB interface?. C-1 C-1 C-1 C-1 C-2 C-3 C-3 C-4 C-4 C-4 C-5 C-6 C-6

Endorsement printing

Slip paper feeding roller position

Form stopper position

BOF sensor position
E/P printable area (for endorsement printing)

1.4.2.3 Ribbon Cassette

Exclusive ribbon cassette for E/P Type: Color: Ribbon life: ERC-41 (B) Black 800,000 characters (at 25 C (77 F), continuous printing)

General Information 1-11

Approx. 92.3 (523 steps)

MIN. 68

(20 steps)

Approx. 26.8

(152 steps)
1.4.2.4 Notes on Using the Endorsement Print Mechanism
The endorsement print mechanism (abbreviated as E/P) enables printing of endorsements as part of a sequence that is automatically processed: MICR reading, printing an endorsement on the back side of a personal check, and printing on the surface of it. Once the end of the paper exceeds the E/P print head position, reverse paper feeding to the front side is not possible. When the endorsement printing is executed after a MICR reading, the printer feeds the paper forward automatically after receiving a command to print the endorsement; then the printer starts printing up to approximately 7.0 mm {0.28"} from the end of the check paper by using reverse paper feeding. Since the E/P printing format is assumed to print an endorsement on a U.S. personal check, the print begins on the back side of the paper. (As viewed from the front of the printer, the endorsement printing characters are upside down.) The printing sequence for slip paper is different, depending on whether an endorsement print mechanism is installed. That is, when the E/P is installed, once the printing exceeds the E/P printable area and the slip paper is fed forward, reverse paper feeding must be prohibited. Consider this when developing application programs. The E/P printing must be not performed on copy paper. Otherwise, a paper jam may occur or the E/P may be broken. Because E/P printing feeds the paper in a reverse paper feed direction, the paper may be wrinkled. In some case paper feeding may not be accurate when E/P printing is performed on check paper. This may depend on the width of the check paper. Therefore, it is recommended for the user to check in advance whether the check paper prints correctly or not.
1.4.3 MICR Reader (When the Printer is Used with the MICR Reader)

1.4.3.1 Reading method

Magnetic bias
1.4.3.2 Recognition rating
98% or more (at 25 C, 77 F) Recognition rating is defined as follows

Recognition rating (%)= Total number of checks (number of sheets misread or not identified.) Total number of checks 100
Check paper used for test is EPSON standard check paper. Checks must be flat, without curls, folds, or wrinkles.
1.4.3.3 Inserting direction and endorsement printing
Insert the check with the surface printed with the magnetic ink upward, following the slip side guide.

1-12 General Information

TM-H6000III Technical Reference Guide The printer can perform endorsement printing.
Area of personal check where MICR character recognition is impossible
To print endorsements in the specified area (within 38.1 mm {1.5} from the top), set the print position for the last line so that it is printed at least 3 mm {0.118} above the bottom of the printable area (Especially when the printer is used near the display device, the user is required to check the recognition rate of the MICR).

General Information 1-13

NOTE: 1. Do not install the printer near any magnetic fields, because this may cause MICR reading errors. (Be sure to check the MICR recognition rate when the printer is used near a display device.) 2. MICR characters may not be recognized when impact or vibration is applied to the printer.
Specified printing area 38.1
[Units: mm (All numeric values are typical.)]
1.4.3.4 Notes on using the MICR reader (only when the printer is used with MICR)
The personal checks must be flat, without curls, folds, or wrinkles (especially at the edges). Otherwise, the check may rub against the ribbon and become ink-stained. Do not insert checks that have clips or staples. These may cause paper jams, MICR reading errors, and damage to the MICR head. Let go of the check immediately as soon as the printer starts feeding it. Otherwise, the paper is not fed straight, causing paper jams and MICR reading errors.

1-14 General Information

1.4.4 Receipt Section
Printing method: Dot density: Printing direction: Printing width: Paper width: Characters per line: Character spacing: Thermal line printing 180 dpi 180 dpi [the number of dots per 25.4 mm {1"}] Unidirectional with friction feed 72 mm {2.83"}, 512 dot positions 80 mm 42 (font A, default) 56 (font B) 0.28 mm {.01"} (2 dots) (font A, default) 0.28 mm {.01"} (2 dots) (font B) Programmable by control command. Normal: 63 lps maximum (computed value for 1/8" feed) 200 mm/s {7.9"/s} maximum (at 24 V, density level 2) (lps: lines per second) Ladder barcode/2-dimensional code printing: 114 mm/s {4.49"/s} maximum Two-color print mode: 56.4 mm/s {2.22"/s} maximum (at 24V, density level 2) Approximately 200 mm/s {7.9"/s} continuous feeding

Thermal head life: Autocutter life:
1.6.4 Environmental Conditions
Temperature: Operating: 5 C to 45 C {41F to 113F} Storage: 10C to 50 C {14F to 122F} (except for paper and ribbon) Operating: 10 to 90% RH Storage: 10 to 90% RH (except for paper and ribbon)

Humidity:

[% RH] 90 80

34 C, 90 % 90% 34C(93F),

40C(104F), 65% 40 C, 65 %
60 Relative humidity 40 Operating environment range 45 C, 50 % 45C(113F), 50%
50 [C] Ambient temperature

General Information 1-25

Operating temperature and humidity range

Vibration resistance:

When packed: Frequency: 5 to 55 Hz Acceleration: 2 G Sweep: 10 minutes (half cycle) Duration: 1 hour Directions: x, y, and z No external or internal damage should be found after the vibration test, and the unit should operate normally.

Impact resistance:

When packed: Package: EPSON standard package Height: 50 cm {19.69"} Directions: 1 corner, 3 edges, and 6 surfaces No external or internal damage should be found after the drop test, and the unit should operate normally. When unpacked: Height: 5 cm {1.97"} Directions: Lift one edge and release it (for all 4 edges). When the printer is not printing, no external or internal damage should be found after the drop test.
Acoustic noise (operating):
Receipt: When using autocutter: Approximately 52 dB (bystander position)

1.6.5 Installation

The printer must be installed horizontally.

1.6.6 Interfaces

RS-232 IEEE 1284 bidirectional parallel RS-485 (dealer option) USB (dealer option) 10BASE-T/100BASE-TX (dealer option)

1-26 General Information

1.7 Notes for Barcode printing
This printer supports the bar code printing on roll paper and slips. Note the following when a bar code is printed on the slip/validation. Ladder bar code is not supported. HRI character must be added. Use the ERC-32(B) black ink ribbon cassette that is sold separately.

General Information 1-27

1.8 External Dimensions and Weight
Width:186 mm {7.32"} Depth:298 mm {11.73"}(except for the protrusion) Height:185 mm {7.28"} Weight:Approximately 5.3 kg {11.7 lb} (All the numeric values are typical.) Color:EPSON standard color (ECW, EDG)

3.3.3 Installing or Replacing the Optional Endorsement Ribbon Cassette
If your printer is equipped with the optional endorsement function, you also need to install the endorsement ribbon cassette, which is smaller than the standard ribbon cassette. EPSON recommends the use of genuine EPSON ribbon cassettes. Ribbon cassettes not manufactured by EPSON may cause damage to your printer that is not covered by EPSONs warranties.
Note: Be sure to turn on the power before installing a ribbon cassette. 1. Unpack the ribbon cassette and turn the knob in the direction shown to take up any slack.

Setup 3-9

2. Open the unit cover, as shown below. Inside the printer, push the levers backward to open the unit. Note: Do not open the unit during printing.
3. Insert the ribbon cartridge into the printer. You can see a properly installed ribbon in the illustration below.
4. Turn the knob two or three times to make sure that the ribbon is seated correctly. 5. Close the cover of the printer.

3-10 Setup

3.3.4 Installing or Replacing the Paper Roll
Note: Do not use paper rolls that have the paper glued or taped to the core because they might cause a paper jam. To prevent paper jams, make sure that nothing obstructs paper coming out of the paper exit, and do not pull the paper out of the printer. 1. To prevent data loss make sure that the printer is not receiving data. 2. Open the paper roll cover by lifting up the two tabs on the paper roll cover and then pushing the cover back. 3. Remove the used paper roll core if there is one. 4. Insert the paper roll as shown.
5. Be sure to note the correct direction that the paper should come off the roll.

Setup 3-11

6. Pull out a small amount of paper, as shown. Then close the cover and tear off the extra paper by pulling it toward the front of the printer.
3.3.5 Connecting the Printer to the Host PC / POS Terminal
All cables are connected to the connector panel located on the lower rear side of the printer.

Drawer kick connector

Interface connector
Customer Display (DM-D) connector

Connector panel

Note: The figure above shows the connector panel for the RS-232/RS-485 interface model printer. The shape of the interface connector varies according to the type of interface used. Be sure to turn off the power supply for both the printer and the host computer unit before connecting the various cables.

3-14 Setup

3.3.5.4 Connecting a Drawer
Be sure to connect a drawer that meets printer specifications. Connecting a drawer of the wrong specifications may result in damage to both the drawer and the printer. Never connect a telephone line to the drawer kick out connector (labeled DK). Doing so may result in damage to both the telephone line and the printer. Never connect the drawer cable to the customer display connector (labeled DM-D). Doing so may result in damage to both the drawer cable and the printer. 1. Connect the drawer cable to the drawer kick out connector (labeled DK) on the connector panel.

Connecting drawer

2. The connecting is finished.

3.4 Customizing

This printer is able to be customized for the items below: Roll paper near end detector DIP switch (communication condition, print density, etc.) Memory switch (some notices enable/disable, roll paper type, error signal output, paper jam detection for slip, and unit cover open while printing) The current settings can be confirmed by a self-test.
3.4.1 How to Confirm Current Settings
You can use a self-test to confirm the current settings. Self Tests on page 3-28

Setup 3-15

3.4.2 Adjusting the Roll Paper Near End Detector
The paper near end detector detects when paper is almost gone by measuring the diameter of the paper roll. The detector has two settings. Note: Because of variations in paper roll cores, it is not possible for the detector to measure exactly the length of paper left on the roll when the detector is triggered. If you want more paper left when the detector is triggered, change the setting, as described below. 1. Open the printer cover, and remove the paper roll. 2. Loosen the adjusting screw with a coin, and carefully move the detecting lever up.
Adjusting screw Detecting lever
3. Tighten the adjusting screw, and check to be sure that the detecting lever moves freely. 4. Replace the paper roll.
3.4.3 Adjusting the DIP Switches
The printer has two sets of DIP switches. The function of the DIP switches is different for each interface model.
3.4.3.1 Changing the DIP Switch Settings
If you need to change settings, follow the steps below to make your changes:
Turn off the power while removing the DIP switch cover to prevent an electric short, which can damage the printer. Use a crosshead screwdriver to remove the screw holding the DIP switch cover. 1. Make sure the printer is turned off.

Select the modules needed to install: TM-H6000III, Status API, USB device driver, Parallel driver, Serial driver, and TCP/IP driver.
2. Set up the printer port

3. Test print

Setup 3-25
1. Install EPSON Advanced Printer Driver Execute the installer ATM###E.exe, and select modules which you need (### is a version number). The recommended modules are shown below. Refer to the installation manual for details. EPSON TM-H6000III Slip:
This module (printer driver) is needed for printing on the face of a slip. back of a slip. (This module is for the endorsement printer installed model only.)
EPSON TM-H6000III Endorsement: This module (printer driver) is need for printing on the
EPSON TM-H6000III Validation:
This module (printer driver) is need for printing on validation paper. (This module is for the validation printer installed model only.) This module (printer driver) is need for printing on receipt. This module (printer driver) is usable for printing A4 size document on receipt with reduction. This module is need for monitoring the printer. This module provides API to monitor the printers status. This module (device driver) is need for the USB interface model printer.
EPSON TM-H6000III Receipt: EPSON TM-H6000III Reduce35: Status API: USB driver:
Note: For manuals, sample programs, and utilities, you have to download exe files separately. 2. Set up the printer port After installing APD, you need to adjust the printer port setting for the printer interface model. See the Installation manual for details. Note: When you use the serial interface model printer, you need to adjust serial communication setting between printer and printer driver. See Serial interface model (page 3-18) for information on the settings. 3. Test print Execute test print from the property of printer to confirm the setting. If the test print is not correct, please see the Notes on the Users Manual and Status API Reference Manual to solve the your problem. Note: You can use the printer with the sample program (written in Microsoft Visual Basic, Visual C++). The sample program is provided separately.

3-26 Setup

3.5.3 EPSON JavaPOS ADK
3.5.3.1 Installing and Setting Up

When you install and set up JavaPOS, please refer to the Users Reference. The Manual is a PDF file, which is provided with other manuals for the JavaPOS. Outline of installation and setup procedure is as follows:
1. Install Java2 SDK 2. Set up environment variables 3. Check the installation
Make sure that the Java2 SDK is correctly installed.
4. Install EPSON JavaPOS ADK
Execute the self-extracting EPSON_JPOS_ADK_****.exe file, click [Next>] to start and then follow the wizards.

What interface model?

When the printer is USB interface model, install the USB driver.
When the printer is Serial interface model, install CommAPI (Java Communication API).
Complete the installation.

Setup 3-27

3.6 Self Tests
The self tests let you know if your printer is operating properly. There are self tests for both roll paper and slip paper. They check the control circuits, printer mechanisms, print quality, control software version, and DIP switch settings. These tests are independent of any other equipment or software, so it is a good idea to run them when you first set up the printer and if you have any trouble. If the self tests work correctly, the problem is in the other equipment or the software, not the printer.
3.6.1 Running the Self Test on Roll Paper
1. Make sure the printer is turned off and the printer cover is closed properly. 2. While holding down the FEED button, turn on the printer using the switch on the front of the printer. The self test prints the printer settings and then prints the following, cuts the paper, and pauses. (The PAPER OUT light blinks.) If you want to continue SELF-TEST printing, Please press the FEED button. 3. Press the FEED button to continue printing. The printer prints a pattern using the built-in character set. 4. The self test automatically ends and cuts the paper after printing the following: *** completed *** The printer is ready to receive data as soon as it completes the self test. Note: If you want to pause the self test manually, press the FEED button. Press the FEED button again to continue the self test.
3.6.2 Running the Self Test with Slip Paper
1. Make sure the printer is turned off and the printer cover is closed properly. 2. While holding down the RELEASE button, turn on the printer using the switch on the front of the printer. (The SLIP light blinks.) 3. Feed a sheet of slip paper into the printer. The printer loads the paper automatically, prints the printer settings, and then ejects the paper. (The SLIP light blinks.) 4. Remove the paper from the printer and feed another sheet of slip paper into the printer to print characters from the character table. Continue to feed slip paper into the printer until the self test prints the following: ***completed*** The printer is ready to receive data as soon as it completes the self test.

High voltage error

Impossible to recover

Low voltage error

CPU execution error
Control circuit board error
4.2.4 Printer prints ? or Incorrect Data With Serial Interface
If one of the following errors occurs during serial interface communication, the printer prints ? or ignores the data, depending on the setting of DIP switch 1-1. Parity error Framing error Overrun error
Note: For other errors, we recommend confirming the transmission setting of DIP switch 1-3: Handshaking.

4.2.5 Hexadecimal Dump

This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format, along with a guide section to help you find specific commands.
4-6 Maintenance & Troubleshooting
TM-H6000III Technical Reference Guide To use the hex dump feature, follow these steps: 1. After you make sure the printer is off, open the paper roll cover. 2. Hold down the FEED button while you turn on the printer. 3. Close the cover. 4. Run any software program that sends data to the printer. The printer prints Hexadecimal Dump and then all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes. Part of a hexadecimal dump is shown below: Hexadecimal Dump
To terminate hexadecimal dump, press FEED button three times.

1B 1B 1B 1B 00 1B

. !. &. @ @. %. c 4. A B C D E F G H
A period (.) is printed for each code that has no ASCII equivalent. In hex dump mode all commands except real time ESC/POS commands are disabled.
5. Open the cover to set the printer offline so that it will print the last line. 6. Close the cover and turn off the printer, press the FEED button three times, or reset the printer to turn off the hex dump mode. Note: The hexadecimal dump mode cant be used with OPOS, APD, or JavaPOS.
Maintenance & Troubleshooting 4-7
4-8 Maintenance & Troubleshooting

Chapter 5

Application Development Information for OPOS

5.1 Bitmap Printing

There are three methods of printing bitmaps. Use the one appropriate to your purpose.
5.1.1 Explanation of Bitmap Printing
1. Normal Bit-image The PrintBitmap method is to directly print the bitmap. One bitmap printed by this method is formed as a combination of n numbers of 1-line bitmaps. So, the width of the paper sets the limit on the size of bitmap, and printing is slow. But the height of paper doesnt set the limit on the size of bitmap. 2. Download Bit-image The SetBitmap method can be used to save a bitmap in the printer, and every time the correct escape sequence (ESC |#B: Prints the pre-stored bitmap. The character # is replaced by the bitmap number.) is used, the image will be printed. This method has limits on the size of the bitmap that can be stored, but printing is very fast. If the power supply of printer is shut off, the saved bitmap in the printer will disappear. 3. NV Bit-image EPSON OPOS ADK provides a tool, TMFLogo that enables registration of a bitmap image in the NVRAM of an EPSON TM series printer. The tool can be used from the device specific settings of the SetupPOS utility. The bitmap image in the NVRAM can be printed with a printer by using the DirectIO method. Concerning the available NVRAM size for the TM-H6000III, refer to the ADG (Application Development Guide) for TM-H6000III in the OPOS ADK.

6.2.3 Printable bitmap format
The printable bitmap formats are formats that meet all the following conditions. When using Normal Bit-image Any format the application can handle.
When using NV Bit-image Depends on the TM Flogo utility. (.BMP format)

6.3 Two-Dimensional Code

This printer and APD support two-dimensional code (PDF417 format.) APD can print twodimensional code the same as other barcode (ex. EAN13, etc.); however, it cant adjust the detail setting (ex. step number, module height and width, etc.) The adjusting is done with the Two-Dimensional Code Parameter Setting Tool. The tool is provided with APD. This tool is for APD printing and is not for OPOS and direct printing (using ESC/POS commands). See the Two-Dimensional Code Parameter Setting Tool Users Manual for details about this tool.

6.4 Drawer Control

6.4.1 Drawer Open
When you control a drawer connected to this printer using APD, you have two methods to open the drawer. The first method is using Control font; the second is using Status API. Below is as example of a program (Visual Basic) to open a cash drawer using Control font. 'Execute open cash drawer1. Printer.Font.Name = "control" Printer.Print "A"
This A means open the drawer1 with 50msec pulse.
Application Development Information for APD 6-3
Below is as example of a program (Visual Basic) to open a cash drawer using Status API. 'call api to open the drawer1 rtn = BiOpenDrawer(m_hApi, EPS_BI_DRAWER_1, EPS_BI_PULSE_100) This calling means open the drawer1 with 100msec pulse. Note: Program needs to call BiOpenMonPrinter before calling BiOpenDraewer.
6.4.2 Checking Drawer Status
You can get drawer status by using Status API. Below is an example program which checks the drawer status.
'get the current printer status rtn = BiGetStatus(m_hApi, getstatus) If rtn < 0 Then ErrMsg (rtn) Error handling Exit Sub End If If (getstatus And ASB_DRAWER_KICK) = ASB_DRAWER_KICK Then MsgBox("Drawer is opened") Pin No.3 is high Else MsgBox("Drawer is closed") End If
There are the other checking method (BiSetStatusBackFunction, BiSetStatusBackWnd) in Status API. Refer to the Status API Users Manual and the sample programs for details.
6-4 Application Development Information for APD

Appendix A

Character Code Tables
A.1 Page 0 (PC437: USA, Standard Europe)
(International Character Set: USA)
NOTE: Character code tables show only character configurations, not the actual print pattern.
Character Code Tables A-1

A.2 Page 1 (Katakana)

A-2 Character Code Tables
A.3 Page 2 (PC850: Multilingual)
Character Code Tables A-3
A.4 Page 3 (PC860: Portuguese)
A-4 Character Code Tables
A.5 Page 4 (PC863: Canadian-French)
Character Code Tables A-5
A.6 Page 5 (PC865: Nordic)

FG TXD RXD CTS DTR SG DSR Reset signal 1 FG 2 TXD 3 RXD 4 RTS 6 DSR 7 SG 20 DTR 25 INIT(*1) (*1) The signal can be used as a reset signal for the printer by setting a DIP switch of the printer.

C-2 FAQ

TM-H6000III Technical Reference Guide 9 pin (PC) - 9 pin (Interface)
FG RXD TXD DSR SG DTR RTS CTS Reset signal SHELL FG 2 RXD 3 TXD 4 DTR 5 SG 6 DSR 7 RTS 8 CTS (Reserved) 9 INIT(*1) (*1) When the reset signal of the host PC is used.
C.1.5 How many printers can be connected?
How many printers can be connected depends on how many COM ports are provided by the host PC. It is possible to connect multiple printers if there are unconnected COM ports on the host PC.
C.1.6 Is there limitation for the length of a cable?
The RS-232 standard says that it should be 15 meters or less; however, the length will vary depending on the quality or the baud rate of a cable to be used. To secure stable communication, use a cable as short as possible. Note: If a cable is too long or its quality is poor, garbage printing may occur.

FAQ C-3

C.2 Parallel Interface
C.2.1 The printer does not operate correctly or the printer does not print. What should I do?
Confirm that the cable is connected correctly. Is the cable wiring between the printer and the host PC correct? For details, see the table in What is the cable wiring for connecting the printer and the host PC with a parallel interface? on page 4 of this section. Confirm that the COM port (1 or 2) of the host PC to which the printer is connected is correct. Confirm that the cable is not broken.
Confirm that all necessary drivers are installed. For details, see the manuals for the drivers. Confirm that the necessary settings of the driver are correct. Is the output port setting correctly set?
C.2.2 What is the cable wiring for connecting the printer and the host PC with a parallel interface?
Note: The parallel interface pin assignments of different PCs are different, so pin assignments for the interface only are given in the table.

C-4 FAQ

TM-H6000III Technical Reference Guide Be sure to use a cable conforming to IEEE1284 standards. The pin assignments of the interface are shown below.
Pin Source Host Host/Printer Host/Printer Host/Printer Host/Printer Host/Printer Host/Printer Host/Printer Host/Printer Printer Printer Printer Compatibility Mode nStrobe Data0(LSB) Data1 Data2 Data3 Data4 Data5 Data6 Data7(MSB) nAck Busy Perror Nibble Mode HostClk Data0(LSB) Data1 Data2 Data3 Data4 Data5 Data6 Data7(MSB) PtrClk PtrBusy/Data3,7 AckDataReq/ Data2,6 Xfalg/Data1,5 HostBusy ND GND FG Logic-H GND nlnit nDataAvail/Data0,4 ND ND ND 1284-Active Byte Mode HostClk Data0(LSB) Data1 Data2 Data3 Data4 Data5 Data6 Data7(MSB) PtrClk PtrBusy AckDataReq

Printer Host

Select nAutoFd NC GND FG
Xflag HostBusy ND GND FG Logic-H GND nlnit nDataAvail ND ND ND 1284-Active

Printer

Logic-H GND

Host Printer

nlnit nFault GND

Printer Printer Host

DK_STATUS +5V nSelectIn
NC: No connection, ND: Not defined
C.2.3 How many printers can be connected?
The number of printers that can be connected depends on how many parallel ports are provided for the host PC. It is possible to connect multiple printers if there are unconnected parallel ports on the host PC.

FAQ C-5

C.2.4 Is there limitation for the length of a cable?
The length and the quality of a cable must conform to the IEEE1284 standards. A cheap cable or a long cable may not conform to the standard. Use as short a cable as possible.
C.2.5 Can a DM be connected?
No. A DM cannot be connected.
C.2.6 When I turned on the printer with a parallel interface and then turned on the PC, the message New hardware has been found. appeared and the device EPSON TM-Px.xx was detected. What is EPSON TM-Px.xx?
It is the device ID of the parallel interface board used with the TM printer. Regardless of the connected printer model, it is the common name.
C.2.7 Printer cannot be reset. What should I do?
Confirm that the reset function is enabled by the DIP switch setting.

C.3 USB Interface

C.3.1 The TM printer does not operate. What should I do?
If the printer power has been turned on before installing the printer driver, the printer driver will not operate correctly. If you have turned on the printer power before installing the driver, see APD does not operate correctly. What should I do? on page 8 of this section. Confirm usage conditions of the interface. If the USB host controller of the host PC is USB 1.1 and the TM printer is a FullSpeed model, the guaranteed operating systems are Windows 98SE, Windows 2000, and Windows XP. If the USB host controller of the host PC is USB 2.0, a USB 2.0 hub is used, or the TM printer is a HighSpeed model, the guaranteed operating systems are Windows 2000 SP4 or later and Windows XP SP1 or later. For detailed information, see What are the usage conditions for a TM printer with a USB interface? on page 9 of this section.
Confirm that the BIOS setting is correct. Confirm that USB items are set to Enabled. If they are disabled, change the settings to Enabled.
Confirm that the power cable and the USB cable are correctly inserted. Be sure to use a USB cable that conforms to the USB 2.0 standard certification (with the USB logo) and a USB hub (USB 1.1 or higher).

Operating systems FullSpeed (when the host controller is USB 1.1 and the TM printer is a FullSpeed model) Windows 98SE Windows 2000 Windows XP

FAQ C-9

HighSpeed (when the host controller is USB 2.0, a USB 2.0 hub is used, or a TM printer is a HighSpeed model) Windows 2000 SP4 or later Windows XP SP1 or later (Windows 98SE is not guaranteed.)
Operating USB host controller
INTEL: NEC: Built-in chip USB host controller EHCI USB host controller
Note: Operation with an OHCI host controller for the NEC USB 1.1 is not guaranteed. USB driver stack Use a driver stack manufactured by Microsoft (OS standard). Be sure to use a latest USB driver stack manufactured by Microsoft if possible. HighSpeed connection Confirm the file version of the USB driver stack usbehci.sys manufactured by Microsoft (as of 2004.11)
Microsoft Windows 2000 Professional Service Pack 4 Microsoft Windows XP Professional Service Pack 1 Microsoft Windows XP Professional Service Pack 2 5.00.2195.6709 or later 5.1.2600.1243 or later 5.1.2600.2180 or later
USB connection Be sure to use a USB cable that conforms to the USB 2.0 standard certification (with the USB logo) and a USB hub (USB 1.1 or higher).
Maximum length of a USB cable Maximum number of hubs 5m 5 branches
Note: A USB hub for the USB 1.0 specification is not guaranteed; therefore, be sure not to use it. Maximum number of a TM printers with a USB that can be connected is as follows (under the following conditions, operating is guaranteed.):
OPOS/JPOS APD Other drivers or tools Up to 10 Up to 8 Up to 8

C-10 FAQ

SEIKO EPSON CORPORATION Printed in Japan