Handset Supplied with hearing aid function as standard. An extra handset can be connected, see section Accessories on page 82. Please note: The handset may attract and retain small metal objects in the earcap region.
Pull-out leaf for easy guide (optional) See section Pull-out leaf (optional) on page 86. Key panel (optional, Dialog 4222 Office only) With 17 programmable keys. One panel can be connected. See section Key panel (optional) on page 82. Use the Designation Card Manager to make and print your own key panel designation cards, see below. Designation card Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner.

Lamp indications

Extinguished lamp Steady light Slowly flashing lamp Rapidly flashing lamp Light with short breaks The function is not active. The function is active or multiple represented line is busy. The line (or function) is put on hold. An incoming call. Ongoing call.

Tones and signals

The following different tones and signals are sent from the exchange to your phone.

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations. Dial tone Special dial tone Ringing tone or queue tone Busy tone Congestion tone Number unobtainable tone
Call waiting tone Intrusion tone Conference tone Verification tone Warning tone, expensive route every 15 seconds (to all parties)

Ring signals

Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. Internal ring signal External ring signal Recall signal

(Callback reminder)

Display information
Notes: The display is only available on the 4222 Office phone. There are two versions of display texts, an earlier and a later version. Both versions are shown in this section. The order in which the date is stated is system dependent. The display gives you feedback information such as time and date, traffic state and connected phone numbers. The following displays show examples of the different states your phone is in. For the later display text version: When an information ends with three dots (.), this means that the system is working or waiting for your action. When an information ends with an exclamation mark (!), this means that no further action is possible.

Idle phone (idle mode)

When your phone is idle, the upper row shows general information. The lower row shows your extension number. In the example below, the extension number is 2222. Earlier version:

14:25 12FEB 2001 2222

Later version:

14:25 12Feb 2001 2222

Outgoing call
When you make an outgoing call on your phone, the upper row shows the traffic state and the lower row shows the dialed number. Earlier version:

CALLING 2222

Calling. 2222
If the called partys phone is diverted, the upper row shows the dialed number and Diversion information. For the later version, > is the Diversion symbol. Earlier version:

3333 DIV DIR. 5555

3333 >Direct 5555
The dialed number (3333) is directly diverted to number 5555.

Incoming call

When you receive an incoming call, the upper row flashes the calling partys extension number.
If a diverting extension is calling, the upper row shows the Diversion information. The calling partys number is flashing on the lower row. For the later version, > is the Diversion symbol. Earlier version:

4444 DIV DIR. 2222

4444 >Direct 2222
Number 2222 has dialed number 4444 and the call is directly diverted to you.

Line 2 Line 1

Call Waiting
If the calling party has activated Call Waiting, you can receive a second call even if Free on 2nd is not activated.
To answer the waiting call: Press to terminate the connected call. Your phone will ring to announce the waiting call. Press the flashing Line key to receive the new call.

Do not disturb, DND

When you activate DND, calls to your extension are not indicated. Outgoing calls can be made as usual. Press to activate or deactivate DND. Note: Function key preprogrammed by your system administrator. You can also use the procedure below. Dial to activate, Special dial tone. or dial to deactivate. Press to finish activation/deactivation. Note: If your phone is programmed with Multiple Directory Diversion and Do not disturb (ask your system administrator), DND is ordered and cancelled simultaneously on all lines. This function is only available in newer versions of the exchange.

*27# #27#

Outgoing Calls

Make calls

u z 0 z d
How to make internal and external calls: Lift the handset and proceed depending on call type:

Internal calls

Dial the extension number.

External calls

Press the digit or digits to get an external line. Dial tone.

0 or 00.

Note: The particular digit or digits used in your office, e.g.
Dial the external number.
Replace the handset or press to end the call. Note: If you receive a queue tone when the digit or digits to get an external line are dialed (optional function Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked Expensive.
(Dialog 4222 Office phone only). Dial the number. You are connected via the loudspeaker and the microphone.
Press to terminate a handsfree call. Note: You can make your calls faster by using common Speed Dialing numbers and by using your own programmed function keys. See section Speed Dialing on page 27.

Number presentation restriction
If you do not want your name and number to be displayed to the person you are calling, you can use the following procedure. Notes: This function is only available in newer versions of the exchange, and it might be blocked for use on your extension (programmed by your system administrator). The number presentation restriction is only valid for the ongoing call, i.e. the procedure has to be repeated the next time you want to use it. Dial and wait for a new dial tone. Dial the number. Instead of your name and number, the display on the called phone shows Anonymous.

*42# z

Individual external line

*0* z# z

To make a call on a specific external line: Dial. Dial the individual external line number and press. Dial the digit or digits to get an external line and the external number.
Last External Number Redial
When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not. Lift the handset. Dial to repeat the stored number. The last external number is automatically redialed. Notes: You can also press Last Number Redial (function key preprogrammed by you). Finland and Sweden, dial

Save external number

When you make an external call, you can save the number in order to redial the same number easily. Any previously saved number is erased.

Redial

To save an external number: Press before you finish the call. Note: Function key preprogrammed by your system administrator.

Redial number

Lift the handset. Press to redial the number. Note: Function key preprogrammed by your system administrator.
When you receive a busy tone
If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:

Callback

If a called extension is busy or there is no answer: Press. It can take a couple of seconds before the procedure is executed. Notes: You can also press: Callback (function key preprogrammed by you). France, Finland and Sweden, press

Intrusion on a busy external line

*44* z #z 4

You can intrude on an ongoing call on a busy external line. Dial and enter the individual external line number. Press and dial the digit or digits to get an external line. Busy tone. Press. Notes: You can also press: Intrusion (function key preprogrammed by you). France and Sweden, Press
Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard. Note: The warning tone might be disabled for your system. The Intrusion function might be blocked for use on your extension (programmed by your system administrator). If Intrusion is not allowed you will continue to receive a busy tone.

Bypass

*60* z #
If this function is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence information on a specific extension. Dial and enter the extension number. Press and wait for answer.

Speed Dialing

Common Speed Dialing numbers
By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 15 digits and are stored in the exchange (by your system administrator). Lift the handset and dial the common Speed Dialing number.
Individual Speed Dialing numbers
You can program up to ten frequently used phone numbers on the digit keys 09 and use them as individual Speed Dialing numbers (if this function is allowed). Note: In Finland, up to nine numbers, keys 19.

** ( ) *51* ( ) *z #

To use: Dial and press the relevant digit. Note: Finland, dial
* * ( ); Sweden, dial ( ) #. * * ( ).
To program and alter individual Speed Dialing numbers: Dial and press the selected digit. Note: Finland, dial
Press and dial the phone number.
Press. Note: The programmed number may consist of a maximum of 20 digits plus , which indicates the second dial tone from the public network.

#51* ( ) # #51#

To erase one programmed number: Dial and press the selected digit. Note: Finland, dial Press.

#51*(19)

To erase all programmed numbers: Dial. Press.

Dial by a function key

Both functions and phone numbers can be programmed on a function key. To program a key, see section Programming of function keys on page 69. Press the function key. This function key is preprogrammed by you.

Head office

Authority

Data privacy

Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This function is automatically cancelled when the call is finished.

u *41# z

To order: Lift the handset. Dial and enter the number.

Cancel Direct Diversion from your own extension
Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section Internal Follow-me on page 42. Press. Note: Function key preprogrammed by your system administrator. You can also use the procedure below. Dial. Note: U.K., dial Press.

#21# *211# #211#

Diversion when there is no answer
Dial to order. Note: Finland and Norway, dial
The incoming call is diverted after 3 signals. Press.
Dial to cancel. Note: Finland and Norway, dial Press.

*212# #212# *218# #218#

Diversion when caller receives a busy tone
Dial to order. Note: Finland and Norway, dial Press.

Diversion to paging

Dial to order. Press. Note: When Follow-me has been activated from your ordinary phone, you can re-divert calls to paging from the temporary answering position by adding and your extension number to the procedure, i.e. dial your extension number and press the Clear key. This function is only available in newer versions of the exchange.

* *218*

Dial to cancel. Press.

Internal Follow-me

All calls to your extension are diverted to another extension of your choice (within the private network). The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset. Note: If your phone is programmed with Multiple Directory Diversion and Do not disturb (ask your system administrator), Internal Follow-me is ordered and cancelled simultaneously on all lines.
Order from your own extension
Lift the handset. Press and enter the answering position number. Note: Function key preprogrammed by your system administrator. Press to order. Replace the handset. Note: You can also use the procedure below.

*21* z #

Dial and enter the answering position number. Note: U.K., dial Press.

* 2 * No.

Cancel from your own extension
Press. Notes: Function key preprogrammed by your system administrator. You can also use the procedure below. Dial and press. Note: U.K., dial

Redirect from answering position
If you move from one answering position to another answering position, you can redirect Follow-me from that new position.

*21* z *z # #21* z #

Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position. Dial and enter your own extension number. Note: U.K., dial
Press and enter the Diversion number.
Press to redirect. Calls are diverted to the answering position.
Cancel from answering position
Dial and enter your own extension number. Note: U.K., dial Press.

# 2 * No.

External Follow-me
If external Follow-me is allowed you can have all calls to your extension diverted to an external number of your choice. The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

*22# z #

Dial and enter the digit or digits to get an external line and enter the external number. Press.

Cancel

Press. Note: Function key preprogrammed by your system administrator. You can also use the procedure below. Dial. Press.
Personal Number (optional)
With this function you can be reached on your normal office phone number even if you are in another room, out of the office or at home, etc. Depending on the functionality of your office exchange, you can have either one individual single search profile or you can choose between five individual search profiles. A search profile can be designed to fit the situation, i.e. in the office, traveling, at home, etc. Both internal or external phone numbers can be used in a profile. At your request, the search profiles are programmed or modified by your system administrator. See section To design and order your search profiles on page 47. When the function is activated, incoming calls are transferred to different phones or to back-up services in the order you choose. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile, i.e. voice mail or a colleague. You can activate the function from your own office phone or when out of the office, by using the Direct Inward System Access function (DISA).

*10* (15) #

To activate or change to another profile from your office phone
Dial. Press the search profile digit. Press. The display shows the chosen search profile digit. Notes: You can also activate and change to another profile by programming one function key/search profile (the function keys has to be pre-assigned by your system administrator). When the search profile is active the key lamp is on. See section Settings on page 69. When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If voice mail is included in the activated profile, always update your greeting with absence information.

To cancel from your office phone
Dial. Press. Note: If you have activated a profile via a function key, you can press this key instead of using the procedure above.
To activate or change to another profile from an external phone
z *75* z* z# *10* z* (15) #d
The external phone must be of push button type provided with pound key ( ) and star key ( ) or a mobile phone adapted for dial tone pulses (DTMF). Call the DISA function at your office. Dial tone. Dial. Enter the authorization code and press. Dial your own extension number and press. Dial tone. Dial. Dial your own extension number and press. Press the search profile digit. Press and replace the handset. Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If voice mail is included in the activated profile, always update your greeting with absence information.
To cancel from an external phone

z *75* z* z# #10* z# d

The external phone must be of push button type provided with pound key ( ) and star key ( ) or a mobile phone adapted for dial tone pulses (DTMF). Call the DISA function at your office. Dial tone. Dial. Dial the authorization code and press. Dial your own extension number and press. Dial tone. Dial. Dial your own extension number and press. Replace the handset.
To design and order your search profiles
The search profiles are installed or changed by your system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator. Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application.
Important notes when designing your search profiles: Avoid ring times longer than 45 seconds for your profiles. Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec. Consider the time you need to react and answer on each answering position in your profile. You might need up to 15 seconds to react and answer a call on a desk or cordless phone and 2025 seconds for a mobile phone. There must be an answering position at the end of every profile (Voice mail or operator/secretary). If not, calls might end up unanswered. Consider what should happen while you are busy on a phone. The available options are: Activate Free on 2nd (if available) Diversion to voice mail Diversion to the operator
If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching. Disconnect the answering device, or design the ring times so they do not affect the searching.

To activate and deactivate your mailbox
For all incoming calls: See Diversion on page 39 (function code 21). Use the number to the voice mail system as the answering position number. When incoming calls get no answer: See Diversion on page 39 when there is no answer (function code 211). When incoming calls get a busy tone: See Diversion on page 39 when caller receives a busy tone (function code 212).

To enter your mailbox

z z z # z z z # z z
From your office phone: Dial the number to the voice mail system. Note: If a function key is programmed for your mailbox and the key lamp is lit or flashing (= a new message is received), you can also press this key.
If you are asked to enter your security code: Enter your security code. Code at delivery = your extension number. From another phone: Dial the number to the voice mail system. If you are asked to enter your security code (the used phone has a mailbox of its own): Press. Dial your mailbox number. (normally your office extension number) Enter your security code (if required).
To enter someone elses mailbox
Dial the number to the voice mail system. If you are asked to enter your security code (the used phone has a mailbox of its own): Press. Dial the mailbox number. (normally the office extension number of the other person) Enter the security code of the other person (if required).

To handle the mailbox

Recorded information on the line tells you the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits in order to listen to callers messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used.

Group Features

Group Call-pick-up
People working in a team can have their phones programmed by their system administrator to form Call Pick-up groups. In a Call Pick-up group, any member can answer any individual call to group members. Press to answer. Notes: One Call Pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group. Finland and Sweden, press

u *5

Press to change the volume. On the Dialog 4222 Office phone, a volume symbol is shown for a few seconds, instead of the number. The handset and loudspeaker volume level is stored.
Lift the handset and press.
For people with impaired hearing, the handset hearing volume level can be extra amplified. To change the level: Press simultaneously for at least 1 sec. A tone signal is heard, and the display on the 4222 Office phone shows Setting Mode. Press to set or reset the volume level. Key lamp on indicates amplified volume level. Key lamp off indicates default volume. Press to finish setting. When extra amplification has been selected, the Line 1 key lamp turns off. Note: A level change also effects a headset connected to the headset outlet.

Ring signal volume

Use the Volume keys to adjust the ring signal volume when the phone is idle or ringing. Adjusted volume is stored. Press to change the volume. On the Dialog 4222 Office phone, a volume symbol is shown for a few seconds (replacing your extension number).

Mute ring signal

You can supress the ring signal for an incoming call. Press to supress the ring signal. The ring signal is switched off for the current call, and your phone is automatically set to silent ringing (see below).

Silent ringing

If you do not want to be disturbed by the ring signal but still want to be able to answer an incoming call, you can switch off the ring signal. Incoming calls are only indicated by a flashing line lamp and display information.
When the phone is in idle mode, or when ringing: Press to switch off the ring signal. The Mute key lamp is switched on to indicate silent ringing. The ring signal will automatically be switched on the next time you lift the handset or press any key.

Melody ringing

(Dialog 4222 Office phone only). If you want to replace the ring signal with personal melodies when your phone rings, you can program one melody to signal an internal call, a second melody for an external call and a third melody to signal a Callback call. Press and hold simultaneously to enter melody mode.

Melody Mode

If there is a stored and activated melody for internal calls (Line 1), external calls (Line 2) or Callback calls (Inquiry), the corresponding key lamp is switched on. In melody mode you can: Program new melodies Edit or delete stored melodies Activate or deactivate stored melodies
Press to exit melody mode. Note: If you do not press any key within 30 seconds, melody mode is automatically cancelled.

Release to remove stand

Install card

Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner.
Install key panel (optional)
Attach the key panel unit.
Press hard where the arrows are pointing, until you hear the Click sound.
Use a screwdriver and press hard in the bottom of the hole, until you hear a weak sound. Install the stands as shown in picture Stand positioning. Note: The key panel must be of type DBY 419 01, and it can only be used in newer versions of the exchange.

Stand positioning

Use the DCM (Designation Card Manager) to make and print your own key panel designation cards. DCM is included on the Telephone Toolbox CD for MD110 Communication System or it can be downloaded from: http://www.ericsson.com/enterprise/library/ manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner.
Install pull-out leaf (optional)
Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the cut corner.
Insert the pull-out leaf.

Wall mounting

The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas.
Use a screwdriver to remove the handset hook. Turn the hook upside down and insert.
Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure.
Mount screws according to measures and attach the phone.

Placing the phone

Do not expose your phone to direct sunlight for long periods. Keep the phone away from excessive heat and moisture.

Cleaning

Clean your phone only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the phone.

Troubleshooting

When something does not work properly, you can initiate a telephone selftest to check if your telephone set is in order, or if the fault is in the system. For the Dialog 4222 Office phone, you can also check the firmware revision state of your phone.

To initiate a telephone selftest

*4 # *4

Dialog 4220 Lite: Press and hold simultaneously until a ring signal is heard. All the key lamps on the phone should be switched on during the selftest to indicate that each key lamp is OK. Press to exit.
Note: If you do not press , the selftest is automatically finished after about 30 seconds. Dialog 4222 Office: Press and hold simultaneously until a ring signal is heard. The display shows the firmware revision state and Selftest OK for a few seconds. If there is something wrong, a fault message appears. Inform your system administrator about the fault message. All the key lamps on the phone (and connected extra key panel) should be switched on during the selftest to indicate that each key lamp is OK. After a few seconds the display is checked (the display is completely dark). The display is OK when there are no light dot(s) or line(s). The light frame around the display is supposed to be there. Press to exit.
Note: If you do not press , the selftest is automatically finished after about 30 seconds.

Glossary

Additional lines Exchange Idle mode Speed Dialing number Supervision Traffic state Triple Access Line
One or more additional extension numbers can be assigned to your phone, these are programmed on free function keys. Switch. Your telephone switching system, e.g. MD110 Communication System The state your phone is in when nothing is activated; not calling, not ringing, not diverted etc. Abbreviated number or short number, used for making frequently used numbers faster to dial. Your extension number can be represented on a function key on other extensions (two or more). The different states your phone is in; calling, ringing, diverted, etc. A collective name for Line 1, Line 2 and Inquiry lines. Line 1 and Line 2 forms your extension number and are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.
A Absence information 51 Accessories 82 Extra handset 86 Headset 83 Key panel 82 Option unit 87 Pull-out leaf 86 Account code 62 Additional directory number 66 Alarm extension 65 Answer calls 16 Authority 29 Authorization code, common 30 Authorization code, individual 31 B Bypass 26 C Call Forwarding 39 Diversion 39 External Follow-me 44 Internal Follow-me 42 Personal Number 45 Call Waiting 25 Callback 23 Common bell group 59 Common Speed Dialing numbers 27 Conference 36 Copyright 5 D Data communication 66 Data privacy 29
Declaration of conformity 5 Description 6 Choice of language 14 Display information 12 Lamp indications 9 Tones and signals 10 Dial by a function key 28 Dialing during a connected call 38 DISA = Direct Inward System Access 68 Display information 12 Diversion 39 Do not disturb, DND 18 DTMF signals 38 During calls 33 Conference 36 Dialing during a connected call 38 Group listening (loudspeaking) 33 Handsfree 34 Handsfree to loudspeaking 33 Inquiry 34 Loudspeaking to handsfree 33 Microphone on or off 34 On hold 37 Send callers identity code 38 Transfer 35 E Emergency mode 65 External Follow-me 44 Extra handset 86 F Free on 2nd 17 Free Seating 15 Functions and required data 71

Ericsson Enterprise AB 2004 EN/LZT R2A
Printed on chlorine free paper.

Dialog 4220 Lite/Dialog 4222 Office
System Telephones for Ericsson MD110 and MX-ONE Telephony System

User Guide

Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: Width: 15,4 cm (Important!) Height: 11,2 cm (May be smaller) Top: 5,3 cm (Important!) Left: -0,3 cm (Important!)
This text should then be hidden.
EN/LZT R4B Ericsson Enterprise AB 2006

Table of Contents

Welcome... 4 Important User Information. 6 Description.. 7 Free Seating (optional). 16 Incoming Calls.. 17 Outgoing Calls.. 22 During Calls.. 36 Call Forwarding... 42 Absence Information (optional).. 55 Messages.. 57 Group Features... 63 Other Useful Features.. 66 Settings... 73 Accessories... 86 Installation.. 92 Troubleshooting.. 100 Glossary.. 101 Index.. 102

Welcome

Welcome to the user guide for the Ericsson Dialog 4220 Lite and Ericsson Dialog 4222 Office. This guide describes the available features of the telephones when they are connected to Ericsson MD110 or Ericsson MX-ONE Telephony System. The functions and features available with these telephones are designed for easy use in all different telephone handling situations. The user guide describes the functions and features of the Ericsson Dialog 4220 Lite and Ericsson Dialog 4222 Office as they are programmed at delivery from the factory. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information. Some markets use differing codes for some features. In this guide they are described using the most common code. The latest version of the user guide can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms. When this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
Declaration of conformity
Hereby, Ericsson Enterprise AB, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC. Details to be found at: http://www.ericsson.com/sdoc.
Important User Information

Safety instructions

Save these instructions. Read these safety instructions before use! Note: When using your telephone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.
Follow instructions in the equipment's user guide or other documentation. Always install equipment in a location and environment for which it is designed. For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company. For mains powered telephones: Avoid placing the telephone's power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel. Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950: 2000. Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unauthorized changes or modifications could void the user's authority to operate the equipment. Do not use the telephone to report a gas leak in the vicinity of the leak. Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool. Do not insert any object into equipment slots that is not part of the product or auxiliary product. Do not disassemble the product. Contact a qualified service agency when service or repair work is required. Do not use a telephone (other than cordless type) during an electrical storm.

Disposal of the product

Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

Description

Dialog 4220 Lite/4222 Office phones
Dialog 4220 Lite Dialog 4222 Office
Note: The key functions available on each model vary. If any functions differ or are unavailable, this will be indicated in the relevant section of the user guide. 3 Display (Dialog 4222 Office only) 2x20 characters. See section Display information on page 13. Programming See section Settings on page 73. Callback Indicating/activating Callback. See section When you receive a busy tone on page 26. The feature can be removed or moved to another programmable function key by your system administrator.
Diversion (Follow-me) For indicating/activating and deactivating Diversion (Follow-me). See section Call Forwarding on page 42. The feature can be removed or moved to another programmable function key by your system administrator. Programmable function keys Program numbers or features, see section Programming of function keys on page 73. Transfer Transfer calls, see section During Calls on page 36. Triple Access Line Handle calls. Line 1 and 2 are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. Microphone (Dialog 4222 Office only) Used for handsfree conversation. Clear Disconnect calls or exit a feature. Can always be pressed instead of replacing the handset. Headset key Handle headset calls and activate Headset Preset. See section Headset (optional) on page 87. Loudspeaker on/off a. Activate Group Listening. See section During Calls on page 36. b. Activate handsfree conversation (Dialog 4222 Office only). See section During Calls on page 36. c. Activate Loudspeaker Preset (Dialog 4222 Office only). See section Headset Preset on page 88. Mute a. Switch the microphone on or off during a call. See section Mute on page 37. b. Switch off the ring signal in idle mode or when ringing. See sections Mute ring signal on page 80 and Silent Ringing on page 80. Volume control Adjust the volume. See section Settings on page 73. Loudspeaker
Handset Supplied with hearing aid feature as standard. An extra handset can be connected, see section Accessories on page 86. Please note: The handset can attract and trap small metal objects in the earcap region.
Pull-out leaf for easy guide (optional) See section Pull-out leaf (optional) on page 90. Key panel (optional, Dialog 4222 Office only) With 17 programmable keys. One panel can be connected. See section Key panel (optional) on page 86. Use the Designation Card Manager to make and print your own key panel designation cards, see below. Designation card Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner.

14:25 12FEB 2001 2222

Later version:

14:25 12Feb 2001 2222

Outgoing call
When you make an outgoing call on your phone, the upper row shows the traffic state and the lower row shows the dialed number. Earlier version:

CALLING 2222

Calling. 2222
If the called partys phone is diverted, the upper row shows the dialed number and Diversion information. For the later version, > is the Diversion symbol. Earlier version:

3333 DIV DIR. 5555

3333 >Direct 5555
The dialed number (3333) is directly diverted to number 5555.

Incoming call

When you receive an incoming call, the upper row flashes the calling partys extension number.
If a diverting extension is calling, the upper row shows the Diversion information. The calling partys number flashes on the lower row. For the later version, > is the Diversion symbol. Earlier version:

4444 DIV DIR. 2222

4444 >Direct 2222
Number 2222 has dialed number 4444 and the call is directly diverted to you.
Choice of language (optional)
One of the following languages can be selected to display information on your phone. Digit 09 = the language code: 0 English 1 French 2 German 3 Spanish 4 Italian 5__________ 6 _________ 7 _________ 8 _________ 9 _________ Note: By default 5-9 are programmed for English. These can be changed locally to other languages.

*08* (09) #

To select a language: Dial. Enter the language code. Press.

Free Seating (optional)

The Free Seating feature is used for persons who have an office extension number but no phone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free phone set that will be temporarily assigned with your extension number and your system authorities.

*11* z* z# #11#

To log on
Dial. Enter the Authorization Code and press. Enter your phone number and press.
Press to finish the procedure. The display shows your phone number.

To log off

Dial. Press to finish the procedure.

Incoming Calls

Answer calls
A ring signal and a flashing lamp indicate an incoming call. Note: If the feature Parallel Ringing is activated, the call will ring on more than one phone, see section Parallel Ringing on page 20.

On Line 1

Normally you will receive calls on Line 1. Lift the handset.

On any other Line key

Lift the handset. Press the flashing Line key.

Handsfree

(Dialog 4222 Office phone only). Press the flashing Line key. You are connected to the caller via the loudspeaker and the microphone. Press to terminate a handsfree call.

*42# z

Individual External Line

*0* z# z

To make a call on a specific external line: Dial. Dial the Individual External Line number and press. Dial the digit or digits to get an external line and the external number.
Last External Number Redial
When you initiate an external call the system automatically stores all the dialed digits, irrespective of whether the call was successful or not. Lift the handset. Dial to repeat the stored number. The last external number is automatically redialed. Notes: You can also press Last Number Redial (The function key is programmed by you). Finland and Sweden, dial

Save external number

When you make an external call, you can save the number in order to redial the same number easily. Any number previously saved is erased.

Redial

To save an external number: Press before you finish the call. Note: Function key preprogrammed by your system administrator.

Redial number

Lift the handset. Press to redial the number. Note: Function key preprogrammed by your system administrator.
When you receive a busy tone
If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:

Callback

If a called extension is busy or there is no answer: Press. It can take several seconds before the procedure is executed. Notes: You can also press: Callback (The function key is programmed by you). France, Finland and Sweden, press
Replace the handset to finish the procedure. You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual. Lift the handset when you are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on Line 1.

6 z# d u #37* z # #37#

If all external lines are busy (after dialing the digit or digits to get a line): Press. Notes: You can also press: Callback (The function key is programmed by you). France, Finland and Sweden, Press Dial the external number and press. Replace the handset to finish the procedure. When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual. Lift the handset when you are called back. The system calls the external number. Note: Only one Callback can be activated on a busy external line. Callbacks from additional lines will recall on Line 1.

Cancel any single Callback
Dial and enter the extension number. Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number. Press.

Cancel all Callbacks

Dial. Press.

Activate Call Waiting

If you urgently wish to contact a busy extension or external line, you can notify the extension by a Call Waiting signal. Press. Notes: You can also press: Call Waiting (The function key is programmed by you). France and Finland, Press ; Sweden, Press
Keep handset off hook. When the called extension or the external line becomes free, it will be called automatically. Note: The Call Waiting feature might be blocked for use on your extension (preprogrammed by your system administrator). If Call Waiting is not allowed you will continue to receive a busy tone.
Intrusion on a busy extension
You can intrude on an ongoing call on a busy extension. Press. Notes: You can also press: Intrusion (The function key is programmed by you). France and Sweden, Press
Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard. Note: The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (preprogrammed by your system administrator). If Intrusion is not allowed, you will continue to receive a busy tone.
Intrusion on a busy external line

*44* z #z 4

You can intrude on an ongoing call on a busy external line. Dial and enter the Individual External Line number. Press and dial the digit or digits to get an external line. Busy tone. Press. Notes: You can also press: Intrusion (The function key is programmed by you). France and Sweden, Press
Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard. Note: The warning tone might be disabled for your system. The Intrusion feature might be blocked for use on your extension (preprogrammed by your system administrator). If Intrusion is not allowed you will continue to receive a busy tone.

Bypass

*60* z #
If this feature is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence Information on a specific extension. Dial and enter the extension number. Press and wait for answer.

Speed Dialing

Common Speed Dialing numbers
By using common Speed Dialing numbers, you can make calls more quickly by pressing a few keys. The common Speed Dialing numbers consist of 15 digits and are stored in the exchange (by your system administrator). Lift the handset and dial the common Speed Dialing number.

Individual Speed Dialing numbers
You can program up to ten frequently used phone numbers on the digit keys 09 and use them as individual Speed Dialing numbers (if this feature is allowed). Note: In Finland, up to nine numbers, keys 19.

** ( ) *51* ( ) *z #

To use: Dial and press the relevant digit. Note: Finland, dial
* * ( ); Sweden, dial ( ) #. * * ( ).
To program and alter individual Speed Dialing numbers: Dial and press the selected digit. Note: Finland, dial
Press and dial the phone number.
Press. Note: The programmed number may consist of a maximum of 20 digits plus , which indicates the second dial tone from the public network.

#51* ( ) # #51#

To erase one programmed number: Dial and press the selected digit. Note: Finland, dial Press.

#51*(19)

To erase all programmed numbers: Dial. Press.

Dial by a function key

Both features and phone numbers can be programmed on a function key. To program a key, see section Programming of function keys on page 73. Press the function key. This function key is preprogrammed by you.

Head office

Authority

Data privacy

Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This feature is automatically cancelled when the call is finished.

u *41# z

To order: Lift the handset. Dial and enter the number.
Authorization Code, common (optional)
If you are authorized to use a common Authorization Code (1 to 7 digits) you can temporarily change any phone used within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone until you lock it when leaving the phone.
*72* z# z #73* z# *73* z#
To use for a single call: Dial. Enter Authorization Code and press. Verification tone. Dial the digit or digits to get an external line and the external number.
To open an extension for several calls: Dial. Enter Authorization Code and press. Verification tone.
To lock an extension: Dial. Enter Authorization Code and press. Verification tone.
Authorization Code, individual (optional)
If you are authorized to use an individual Authorization Code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. You can also temporarily change any other phone used within the exchange to the same authority level as you have on your own phone. The individual code can be changed from your own extension.

Cancel Direct Diversion from your own extension
Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section Internal Follow-me on page 45. Press. Note: Function key preprogrammed by your system administrator. You can also use the procedure below. Dial. Note: U.K., dial Press.

#21# *211# #211#

Diversion when there is no answer
Dial to order. Note: Finland and Norway, dial
The incoming call is diverted after 3 signals. Press.
Dial to cancel. Note: Finland and Norway, dial Press.

*212# #212#

Diversion when caller receives a busy tone
Dial to order. Note: Finland and Norway, dial Press.

Internal Follow-me

All calls to your extension are diverted to another extension of your choice (within the private network). The Follow-me lamp indicates that you have activated Follow-me. During Follow-me, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset. Note: If your phone is programmed with Multiple Directory Diversion and Do Not Disturb (ask your system administrator), Internal Follow-me is ordered and cancelled simultaneously on all lines.
Order from your own extension
Lift the handset. Press and enter the answering position number. Note: Function key preprogrammed by your system administrator. Press to order. Replace the handset. Note: You can also use the procedure below.
Dial and enter the answering position number. Note: U.K., dial Press.

* 2 * No.

Cancel from your own extension
Press. Notes: Function key preprogrammed by your system administrator. You can also use the procedure below. Dial and press. Note: U.K., dial
Redirect from answering position
If you move from one answering position to another answering position, you can redirect Follow-me from that new position.

*21* z *z # #21* z #

Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position. Dial and enter your own extension number. Note: U.K., dial
Press and enter the Diversion number.
Press to redirect. Calls are diverted to the answering position.
Cancel from answering position
Dial and enter your own extension number. Note: U.K., dial Press.

If your system admits just one single personal profile, design the profile only with your 23 most frequently used positions. If you add more numbers, there is a risk that the caller hangs up before a latter position is called.
If your system admits 15 personal profiles, design the different profiles to fit your most frequently used positions. Make sure you use as few answering positions as possible for each profile. Profile examples: In office At home Traveling Absent/not reachable
Example: How to fill in your setting form for search profiles: Profile 1 In office
Search order 3 Type of telephone or Answering position* Desk Cordless Voice Mail Telephone number Ring time (seconds) 10 15
* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2

At home
Search order 3 Type of telephone or Answering position* External Mobile Voice Mail Telephone number Ring time (seconds) 20 25
Setting form for search profiles
Name: Department: Telephone No: Account: Profile 1.
Search order Type of telephone or Answering position* Telephone number Ring time (seconds)

Profile 3

Profile 4

Profile 5

Absence Information (optional)
Absence Information is used to inform callers why you are absent and when you will return. If you are authorized, you can also enter Absence Information for another extension from your extension. During Absence Information, your phone can still be used for outgoing calls and you will hear a special dial tone when you lift the handset.

*23* (09) *0915 #

Example: Back on September 15 (=0915). Dial. Enter the absence code. Note: The absence codes consist of one digit which depends on the system connected to the exchange. Contact your system administrator regarding the available absence codes. Press and enter the date (MMDD) or time (HHMM) of your return. Notes: If no return time or date is needed, this step can be skipped. The order in which the date is stated is system dependent. Press. On the 4222 Office phone the display shows the reason for absence, and if entered, time or date of return.
#23# *230* z* (09) *0915 # #230* z#
Dial. Press. The programmed information is erased.
Order for another extension
Dial. Dial the extension number and press. Enter the absence code. Press and enter the date or time of the other person's return. Press. The display on the other person's extension shows the reason for absence, and if entered, time or date of return.

To activate and deactivate your mailbox
For all incoming calls: See Diversion on page 42 (procedure with code 21). Use the number to the Voice Mail system as the answering position number. When incoming calls get no answer: See Diversion on page 42 when there is no answer (procedure with code 211). When incoming calls get a busy tone: See Diversion on page 42 when caller receives a busy tone (procedure with code 212).

To access your mailbox

z z z # z z z # z z
From your office phone: Dial the number to the Voice Mail system. Note: If a function key is programmed for your mailbox and the key lamp is on or flashing (= a new message is received), you can also press this key.
If you are asked to enter your security code: Enter your security code. Code at delivery = your extension number. From another phone: Dial the number to the Voice Mail system. If you are asked to enter your security code (if the phone you are using has a mailbox of its own): Press. Dial your mailbox number. (normally your office extension number) Enter your security code (if required).
To access someone elses mailbox
Dial the number to the Voice Mail system. If you are asked to enter your security code (if the phone you are using has a mailbox of its own): Press. Dial the mailbox number. (normally the office extension number of the other person) Enter the security code of the other person (if required).

To handle the mailbox

Recorded information on the line tells you the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits in order to listen to callers messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used.

Group Features

Group Call-pick-up
People working in a team can have their phones programmed by their system administrator to form Call Pick-up groups. In a Call Pick-up group, any member can answer any individual call to group members. Press to answer. Notes: One Call Pick-up group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group. Finland and Sweden, press

Additional Directory Number
You can be assigned (preprogrammed by your system administrator) one or more Additional Directory Numbers (lines) on free function keys. To answer, make calls and use features on the additional directory lines, use the same procedure as for the Triple Access Lines, unless you have other instructions. However, you have to press the additional Line key after lifting the handset. Example:

Additional line

To make a call on an additional directory line: Lift the handset. Press. Note: Function key preprogrammed by your system administrator. Dial the extension number.
Multiple Represented Directory Number
Your extension number can be programmed on a dedicated key on other system telephones, i.e. your number is represented on these phones. Other extension numbers can of course also be represented on your phone. Note: This feature has to be programmed by your system administrator.

Incoming calls

Incoming calls can be answered (indicated with a flashing key lamp, calling party information and/or ring signal) on all phones where the number is represented.

Outgoing calls

The dedicated key can be used to call the programmed extension. How outgoing calls are handled depends on the programming of the phone, please contact your system administrator regarding this.

Malicious Call Tracing

If you are disturbed by bothersome or malicious external incoming calls, you can request number tracing from the network provider. You can invoke tracing during or after an ongoing conversation. The external line can be held for a limited period of time.

Mal. Call Tracing

During an ongoing conversation: Press. Note: Function key preprogrammed by your system administrator. The system acknowledges with different tones whether the tracing request was accepted or rejected.
DISA = Direct Inward System Access (optional)
If you are assigned to use this feature and you are working externally, you can call your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number. You will be charged just for the call to the office. The external phone must be of push button type provided with pound key ( ) and star key ( ) or a mobile phone adapted for dial tone pulses (DTMF). After a completed DISA call you must hang up before a new DISA call can be made. There are different procedures depending on the type of Authorization Code, or when an Account Code is used.
z *72* z# z z *75* z* z# z
With common Authorization Code
Call the DISA feature at your office. Dial tone. Dial. Dial the Authorization Code and press. Dial tone. Dial the external number.
With individual Authorization Code
Call the DISA feature at your office. Dial tone. Dial. Dial the Authorization Code and press. Dial your own extension number and press. Dial tone. Dial the external number.

Settings

Programming of function keys
Frequently used features and phone numbers can be programmed on the function keys for easy access. When you want to use the feature, just press the key. Certain features must be preprogrammed by your system administrator. Both phone numbers and feature codes can be programmed on a function key.
Program or change a feature
Press. Press the selected function key. Note: If the key is already programmed, the number or feature will be displayed. Enter phone number or a feature code according to the list in section Features and required data. Note: If a wrong number is entered, press the Clear key to erase it, and then enter the correct number. Press the function key again. Press to finish programming. Remove the transparent cover and write the feature name or phone number beside the key.
Notes: To erase a programmed feature, press the Clear key, instead of the phone number or feature code, in the programming sequence. Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner.
To verify and erase programmed number or feature
Program Press. Press the selected function key. On the 4222 Office phone, the stored number is shown on the display. Press if you want to erase the stored number. The stored number is erased. Press.
Features and required data
Feature Dial by a function key To be entered on the function key Extension number or procedure Feature code Most common Call pick up: Group Individual Call Waiting Conference Intrusion on busy extension Last External Number Redial Hold, common Personal Number (list no.) Finland France Sweden

4 *** 8 (15)

8 **0 6
Features that can only be programmed by your system administrator: Additional lines Dedicated intercom link Do Not Disturb* Free on 2nd Individual External Line Manual Message Waiting Search profile lists and preassigning of function keys for Personal Number Callback* Diversion* External line Immediate Speech Connection* Malicious Call Tracing Multiple representation
*The feature can also be programmed by you. When the feature has been programmed by you, you will not get a toggle function. Instead you will have one key for activation and another key for deactivation. The key lamp will not indicate that the feature is activated. When the feature has been programmed by your system administrator you will get a toggle function and the key lamp will indicate that the feature is activated.

Place screws according to measurements and mount the phone.

Placing the phone

Do not expose your phone to direct sunlight for long periods. Keep the phone away from excessive heat and moisture.

Cleaning

Clean your phone only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the phone.

Troubleshooting

If your phone is out of order, you can initiate a telephone self-test to check whether there is a fault in the phone or in the system. For the Dialog 4222 Office phone, you can also check the firmware revision state of your phone.
To initiate a telephone self-test

*4 # *4

Dialog 4220 Lite: Press and hold simultaneously until a ring signal is heard. All the key lamps on the phone should be switched on during the self-test to indicate that each key lamp is OK. Press to exit.
Note: If you do not press , the self-test is automatically finished after about 30 seconds. Dialog 4222 Office: Press and hold simultaneously until a ring signal is heard. The display shows the firmware revision state and Selftest OK for a few seconds. If there is something wrong, a fault message appears. Inform your system administrator about the fault message. All the key lamps on the phone (and connected extra key panel) should be switched on during the self-test to indicate that each key lamp is OK. After a few seconds the display is checked (the display is completely dark). The display is OK when there are no light dot(s) or line(s). The light frame around the display should be there. Press to exit.
Note: If you do not press , the self-test is automatically finished after about 30 seconds.

Glossary

Additional lines Exchange Idle mode Speed Dialing number Supervision Traffic state Triple Access Line
One or more additional extension numbers can be assigned to your phone, these are programmed on free function keys. Switch. Your telephone switching system. The state your phone is in when nothing is activated; not calling, not ringing, not diverted etc. Abbreviated number or short number, used for making frequently used numbers faster to dial. Your extension number can be represented on a function key on other extensions (two or more). The different states your phone is in; calling, ringing, diverted, etc. A collective name for Line 1, Line 2 and Inquiry lines. Line 1 and Line 2 forms your extension number and are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls.

A Absence information 55 Accessories 86 Extra handset 90 Headset 87 Key panel 86 Option unit 91 Pull-out leaf 90 Account Code 66 Additional Directory Number 70 Answer calls 17 Authority 32 Authorization Code, common 33 Authorization Code, individual 34 B Bypass 29 C Call Forwarding 42 Diversion 42 External Follow-me 47 Internal Follow-me 45 Personal Number 48 Call Waiting 28 Callback 26 Common Bell Group 63 Common Speed Dialing numbers 30 Conference 39 Copyright 5 D Data privacy 32 Declaration of conformity 5 Description 7
Choice of language 15 Display information 13 Lamp indications 10 Tones and signals 11 Dial by a function key 31 Dialing during a connected call 41 DISA = Direct Inward System Access 72 Display information 13 Disposal of the product 6 Diversion 42 Do Not Disturb, DND 19 DTMF signals 41 During calls 36 Conference 39 Dialing during a connected call 41 Group Listening (loudspeaking) 36 Handsfree 37 Handsfree to loudspeaking 36 Hold 40 Inquiry 37 Loudspeaking to handsfree 36 Microphone on or off 37 Send callers Identity Code 41 Transfer 38 E Emergency mode 69 External Follow-me 47 Extra handset 90 F Features and required data 75 Free on 2nd 18 Free Seating 16
G General Deactivation 68 Glossary 101 Group Call-pick-up 63 Group Do Not Disturb 65 Group features 63 Group Hunting 64 Group Listening (loudspeaking) 36 H Handset and loudspeaker volume 79 Handsfree 37 Headset 87 Hold 40 Hot Line 69 I Immediate Speech Connection 67 Important user information 6 Incoming calls 17 Answer a second call 18 Do Not Disturb, DND 19 Handsfree 17 On another extension 18 On any other line key 17 On Line Parallel Ringing 20 Individual External Line 24 Individual Speed Dialing numbers 30 Inquiry 37 Installation 92 Internal Follow-me 45 Internal messages 57 Intrusion 28 K Key panel 86 L Lamp indications 10 Language 15 Last External Number Redial 24 M Mailbox 62 Make calls 22 Malicious Call Tracing 71 Manual Message Waiting (MMW) 57
Melody Ringing 81 Message Waiting 59 Messages 57 Manual Message Waiting (MMW) 57 Message Waiting 59 Voice Mail 60 Multiple Represented Directory Number 71 Mute 37 Mute ring signal 80 N Night Service 68 Number Presentation Restriction 23 O Option unit 91 Other useful features 66 Outgoing calls 22 Authority 32 Bypass 29 Call Waiting 28 Callback 26 External calls 22 Handsfree 23 Individual External Line 24 Internal calls 22 Intrusion 28 Last External Number Redial 24 Number Presentation Restriction 23 Save external number 25 Speed Dialing 30 When you receive a busy tone 26 P Parallel Ringing 20 Personal Number 48 Programming of function keys 73 Programming of ring signal tone character 78 Programming of ring signals 77 Pull-out leaf 90 Put a call on hold 40 R Redial number 25 Refer Back 38 Ring signal volume 80 Ring signals 12