tery you use and your position in the network. Please note that these times are approximate and you may have 20% less time than is shown in the display.
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while until you get an indication of charging in the display. An Ericsson-approved battery is indicated by Ericsson Optimized Charging each time you start charging the battery. For the best charging, talk and standby times in the long run, we recommend that you use only Ericsson-approved batteries with your phone. Batteries that are not Ericsson-approved are charged slowly for safety reasons. These are indicated by the message Alien battery - Slow charging only in the display during the charging process. Tip! You can use the phone while the battery is being charged. However, this lengthens the charging time. When the battery is fully charged, the battery meter in the display is full and the indicator on the top of the phone shows a steady green light. Disconnecting the Charger
Disconnect the charger from the phone by moving the plug upwards.
Taking Care of Your Phone
Thanks to its rugged design the R310 is very resistant to external influences such as dust, rain and shock. The inside of the phone is well protected with silicon gaskets and ePTFE membranes from W.L. Gore & Associates. The outside is reinforced with rubber to withstand harsh treatment. When needed, the phone can be washed under running water. We recommend that you do it gently in cold water under a water tap. Before washing the phone, it is important that the battery and the back cover are properly attached, all accessories are removed and that the system connector rubber plug is properly attached.
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Washing the phone

Do not immerse the phone in water!
Wash the phone gently in cold water under a water tap.
Note! If water gets behind the back cover, or inside the rubber plug, open the cover or plug and shake the water out. This is not a problem, as the battery protects the inside of the phone, and the system connector is waterproof.
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Press and hold the N O key until you hear a tone.

Turning your Phone on

If PIN: Appears in the Display Some SIM cards are protected with a PIN code. If PIN: appears in the display after you have turned on the phone: 1. Enter your PIN. If you make a mistake while entering your PIN, erase the wrong number by pressing the C key. 2. Press Y E S.
Note! If your PIN is entered incorrectly three times in a row, the SIM card is blocked. You can unblock it by using your PUK. See The SIM Card Lock on page 68. If Phone locked appears in the display, enter your phone lock code. See The Phone Lock on page 70. Network Search After you have turned on the phone (and entered your PIN), the phone searches for a network. When a network is found, the phone beeps three times. The indicator light on top of the phone flashes green once every second and your network operators name (in most cases abbreviated) appears in the display. This is called standby mode. You can now make and receive calls. Note! See Error Messages on page 123, if you do not reach standby.

Description: A selection of your most frequently used functions. You have an ongoing call.
Answered call indicator Dialled number indicator Phone memory indicator Group indicator Unread SMS indicator Phone book look up indicator SIM card memory indicator Voice label in phone indicator 22
Indicates a missed call in the call list, in the missed call list and in standby. Indicates an answered call in the call list. Indicates a dialled number in the call list. Indicates that a phone book entry is saved in the phone memory.
Indicates that a phone book entry is a group. Indicates that a text message has not been read.
Unchecked Voice Indicates that a voice message Mail has not been checked. Indicates that you can enter the phone book by pressing u.
Indicates that a phone book entry is saved in the SIM card memory. Indicates that a voice label has been recorded for an entry in the phone only.
Voice label in car Indicates that a voice label has indicator been recorded for an entry in the car handsfree kit. Voice label in Indicates that a voice label has phone and in car been recorded for an entry in indicator the phone and in the car handsfree kit.
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Symbol: Name: Preferred network indicator Forbidden network indicator Home zone indicator Help text indicator
Description: Indicates that a network is preferred and can be used. Indicates that a network is forbidden and cannot be used. Indicates that you are in your home zone. Does not appear on all networks. Indicates a help text.

Lock indicator

Indicates that the card lock or phone lock is on.

Moving through the Menus

There are two ways of moving through the menus: scrolling with u or d using shortcuts Scrolling by Using u or d

Press. to.

scroll left or up through menus or functions. scroll right or down through menus or functions. select a menu, sub-menu or setting.

YES NO

go back one level in the menu system, exit a setting or leave a setting unchanged. go back to standby mode by pressing and holding the key. delete an item from a list.

If you have turned Voice Dialling on, you are asked if you want to add a voice label to your phone book entry. See Voice Control on page 92.
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Tip! A quicker way to enter the Find and Call function is to press and hold d.

Speed Dialling

Example: 1. Enter the number 3. 2. Press Y E S to make the call.
Shortcuts to Phone Book Entries When in standby, you can find an entry by: entering the position number followed by #. pressing and holding one of the keys 29 to find an entry beginning with a specific letter. For example, pressing and holding 2 takes you to the first entry beginning with the letter A (or closest following).
Once you are in the list of phone book entries you can use u or d to scroll through the positions, or enter a position number or a letter to go to a certain entry.
You can call the phone numbers that you have saved in positions 19 in the memory by entering the position number and then pressing Y E S.
Keeping the Phone Book Up to Date
You may need to change the names and numbers in the phone book from time to time. You may also want to change the position number of an entry. Editing a Phone Number In the Phone Book You need to find the phone book entry that you wish to edit. You can use either the stored position or the name. See Calling a Number Saved In the Phone Book on page 32.
u or d until you find the correct name and number. 4. Press Y E S to make the call.
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Overwrite Protection

To edit an entry 1. Scroll to Phone Book , Y E S , Find and Edit , Y E S. 2. Enter the position number or the name of the entry that you wish to edit. Press Y E S. If the name displayed is not the one you want, press u or d until you find the correct name and number. 3. Press Y E S to select the entry. 4. Select Edit. 5. Edit the number and press Y E S. Use the u or d keys to move the cursor. Use the C key to delete. 6. Edit the name and press Y E S. 7. Edit the position number and press Y E S.
If you try to save a phone number in a position which already contains a phone number, the message Overwrite? appears together with the name saved in that position. You now have two options: To save the number in the selected position Press Y E S to replace the number with the new one.
To save the number in a different position 1. Press N O. 2. Enter the new position number. 3. Press Y E S to save the number in the new position.
When the Card Memory Is Full

When all SIM card positions are full, an icon appears next to the position number, see margin. From now on your entries are stored in the phone memory.
If all positions, including the phone memory are full, you have to delete an old number by entering a position that is already occupied and press Y E S.
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To delete all entries from the phone memory 1. Scroll to Phone Book , Y E S , Delete All, Y E S. 2. The question Delete all in phone memory? appears. Press Y E S. have chosen yourself). All entries in the phone memory are deleted.
To delete an entry from the memory 1. Scroll to Phone Book , Y E S , Find and Edit , Y E S. 2. Enter the position number or the name of the number that you want to delete and press Y E S. (This depends on the sort order, i.e. by name or by position.) 3. Press Y E S. 4. Select Delete. 5. Press Y E S to confirm your choice.
Enter the phone lock code (0000 or another one that you
Telephone Banking Services
If you use telephone banking services, you can save the phone number of your banking service together with your personal codes, or you can save your codes only. You need to add a pause (p ) between the phone number and the codes. You insert a pause by pressing and holding the * key. Usually, a # is required after each code. Sometimes a pause is required, too. Talk to your bank if you are in doubt about how to use # and pause (p ). Note! It may be a risk to save your codes in the phone in case it is stolen.
To save a phone number with codes 1. Scroll to Phone Book , Y E S , Add Number, Y E S , Add new? ,Y E S. 2. After entering the phone number, press and hold the * key until the pause character p appears in the display. 3. Enter the code and #. If required, enter a pause, the next code and so on.
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4. Enter the name that you want to associate with the phone number and code and press Y E S. 5. Press Y E S to save. If you want to save the number in a different position than the one suggested, see Saving a Number Together with a Name on page 31.

Groups

To make a call with tone signal codes, proceed as described in Calling a Number Saved In the Phone Book on page 32. When you make the call, the phone dials the number, waits until the call is answered and then sends the code. If you insert another pause and another code, it pauses again, sends the next code and so on.

You can choose a ring signal from a list of different sounds and melodies. You can also compose up to four melodies of your own by entering notes with the keypad. See Composing Ring Signals on page 46. To choose one of the ring signal types 1. Scroll to Settings , Y E S , Sounds & Alerts , Y E S , Ring Signals , Y E S , Voice Calls , Y E S. 2. Select the ring signal type that you want. Tip! If you do not wish to disturb other people, use the volume keys on the side of the phone to scroll silently. Different Ring Signals for Line 1 and Line 2 If you subscribe to the Two Line Service, you can set different ring signals for the two lines. L1 and L2 are displayed instead of Voice. Different Ring Signals for Voice, Data and Fax Calls Provided your SIM subscription supports Fax and Data calls, you can set different ring signals for voice, fax and data calls respectively. Specific Ring Signals for Personal Calls If your subscription includes the Calling Line Identification (CLI) service, you can assign a personal ring signal to up to ten callers. You can, for example, have one ring signal for your friend and another one for your colleague.
To set the ring signal to Increasing Ring 1. Scroll to Settings , Y E S , Sounds & Alerts , Y E S , Increasing Ring , Y E S. 2. Select On.
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Composing Ring Signals

You can compose four different ring signals.
You can include question marks (?) in a phone number. For example, 012345??? means that calls from phone numbers between 012345000 and 012345999 will have the same personal ring signal. You get a question mark by pressing and holding #.
To specify a callers number and the accompanying ring signal 1. Scroll to Settings , Y E S , Sounds & Alerts , Y E S , Ring Signals , Y E S , Personal Rings , Y E S , Add new?, Y E S. 2. Enter the callers number and press Y E S. You can also recall it from the Phone Book by pressing u. 3. Select the ring signal type you want.
To delete a callers number 1. Scroll to Settings , Y E S , Sounds & Alerts , Y E S , Ring Signals , Y E S , Personal Rings , Y E S. 2. Scroll to the number you wish to delete and press Y E S. 3. Select Delete.
To compose a ring signal 1. Scroll to Settings , Y E S , Sounds & Alerts , Y E S , Ring Signals , Y E S , My Melodies , Y E S. 2. Select My M elody 1 , M y Melody 2 , M y Melody 3 or My Melody 4. 3. Press C to clear the display. 4. Use the keypad to enter notes. The keypad now works as a keyboard (see figure):

To turn the Set on Send function on or off 1. Scroll to Messages , Y E S , Options Y E S , Validity Period , Y E S , Set on Send , Y E S. 2. Select On or Off. Reply to Messages If you want the recipient of your message to reply, you can turn on the Request Reply option. When this function is on, you are asked to choose if you want the recipient to reply or not before your message is sent. If you want the recipient to reply, select On and press Y E S.
To turn the Request Reply function on or off 1. Scroll to Messages , Y E S , Options , Y E S , Reply Request, YES. 2. Select On or Off. Note! Not all network operators support these functions.
If you have one or more standard messages that you use often, you can save these as Templates to be reused whenever
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Receiving a Message

When you receive a message, you hear a signal, the indicator light on the top of the phone rapidly flashes green and the message New message Read now? appears in the display. Note! All networks do not send an audible signal.
To save a template 1. Scroll to Messages , Y E S , Templates , Y E S , Add new? , Y E S. 2. Enter the message and press Y E S. For more information on how to enter text, Composing a Text Message on page 54 3. If you want to send the message now, press Y E S when Send message now? appears in the display, and proceed as described in Sending a New Text Message on page 54. The message is saved in the list of templates. 4. If you do not want to send the message now, press N O. The message is saved as a template for later use.
To send a template 1. Scroll to Messages , Y E S , Templates , Y E S. 2. Select the template you want to send. You may edit the message before sending it. See Sending a New Text Message on page 54. 3. When you have completed the message, press Y E S. 4. Enter the recipients phone number. 5. Press Y E S to send the template. To delete a template 1. Scroll to Messages , Y E S , Templates , Y E S. 2. Select the message you want to delete and then press C. The message Delete? appears in the display. 3. Press Y E S to delete the message.

New message Read now?

you want. You can save up to 5 templates which can consist of 30 characters each. Your templates are saved in the phone memory.

When you are making a phone call and the phone call is diverted to another number, this is indicated in your display, if supported by your subscription. Similarly, when receiving an incoming phone call which has been diverted from another number, this is indicated in your display, if supported by your subscription.
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Activating Divert Calls

To divert a call 1. Scroll to Settings , Y E S , Call Options , Y E S , Divert Calls , YES. 2. Scroll to the divert you want to turn on (All Voice Calls, W hen Busy, No Reply, Not Reachable, Fax Calls or Data Calls ) and press Y E S. 3. Select Activate. 4. A phone number recently used for the divert function or a number recently present in the display will be suggested as a divert number. Enter the phone number, including the area code, to which you want your calls to be diverted and then press Y E S. If you need to delete numbers, press C.
When you turn on the All Voice Calls divert, an icon is shown in standby.
Tip! If the phone number is stored in the phone book, you do not need to enter it. Press u and then recall the number.
Note! When the Restricted Calls function is on, some Divert Calls options cannot be activated. See Security for Your Phone and Subscription on page 68.

Cancelling Divert Calls

To cancel a certain Divert Calls 1. Scroll to Settings , Y E S , Call Options , Y E S , Divert Calls, Y E S. 2. Scroll to the divert you want to cancel and press Y E S. 3. Select Cancel. The message Please wait appears, followed by a message which informs you that the Divert Calls has been cancelled.
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Checking the Divert Status
To check the status of a certain Divert Calls 1. Scroll to Settings , Y E S , Call Options , Y E S , Divert Calls , YES. 2. Scroll to the divert you want to check and press Y E S. 3. Select Get Status. The message Please wait appears, followed by a message which informs you whether the Divert Calls is on or not. To check the status of all Divert Calls Scroll to Settings , Y E S , Call Options , Y E S , Divert Calls ,
Y E S , Check All, Y E S.
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The SIM Card Lock

End the current call and accept the waiting call Select Release&answer. The waiting call becomes active and the call on hold remains on hold.
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To extract a participant 1. Scroll to Call Handling , Y E S , Extract Part, Y E S. 2. Select the participant that you want to extract. To rejoin the participant to the conference group Scroll to Call Handling , Y E S , Join Calls , Y E S. To release a certain participant 1. Scroll to Call Handling , Y E S , Release Part , Y E S. 2. Select the participant that you want to release. To release all participants Scroll to Call Handling , Y E S , Release All , Y E S.
To check the participants in the conference group 1. Scroll to Call Handling , Y E S , Parties in Conf , Y E S. The first participants phone number is displayed, if available. If the participants number and name are stored in your phone book, the name is displayed instead. Otherwise the display shows part 1, 2 etc. 2. Scroll with d to check the other participants.
Having a Private Conversation with One of the Participants If you wish to have a private conversation with one of the participants, you may extract that participant from the conference and put the other participants on hold.
Releasing Participants from the Conference Group You can release participants from the conference group one by one or all at once.
3. Scroll to Call Handling , Y E S , Join Calls , Y E S. You can include up to five participants in the conference group by repeating steps 1 to 3 above.
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To end the new call and return to the conference group Press N O and then Y E S. Ending the Conference Call Press N O.
To put the conference group on hold and make a new call 1. Press Y E S. 2. Enter the number you wish to call and press Y E S.
To switch between the new call and the conference group Press Y E S.
Making a Call while a Conference Call Is in Progress You can put the conference group on hold and make another call. You can then switch between the new call and the conference call.
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Searching for Networks

When you turn on the phone, it searches for the last accessed network. If this is not within range, you may use another network, provided your home network has an agreement that allows you to do so. This is called roaming. The order of preference in which the phone chooses a network is determined by a list of preferred networks on your SIM card. Your phone includes a number of functions that let you determine how it searches for a network. You may also choose a network yourself from those within range.

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An icon appears next to those phone book entries for which you have saved a voice label. You can save 10 voice labels in the phone.
To record voice labels for existing phone book entries 1. Scroll to Phone Book , Y E S , Voice Labels , Y E S , Add voice? , YES. 2. Select a phone book entry to which you want to add a voice label. 3. Wait for the tone and say the name (voice label) that you want to save. The voice label is played back to you. 4. Press Y E S to save the voice label you have recorded. If you do not find the recording OK, repeat step 3.
You can also record voice labels in Find and Edit in the Phone Book menu. Note! To use voice dialling with a vehicle handsfree unit, you need to record your voice labels in the car, when connected to a vehicle handsfree. Voice labels for phone book entries recorded in the phone will not be available in the car, and vice versa. For more information about the Vehicle Handsfree unit, see Vehicle Handsfree on page 111. Recording Problems If your phone cannot detect any speech, one of the following might have happened: you spoke too softly - try speaking louder the voice label was too short - it should be around one second long you spoke too late or too soon - speak after the tone Go back to step 1 of To record voice labels for phone book entries.
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3. 4. 5.

To listen to and/or edit the voice labels saved in your phone book Scroll to Phone Book , Y E S , Voice Labels , Y E S. Scroll to the entry that you want to edit. The voice label is played back to you. Press Y E S. Select Replace Voice if you want to re-record the voice label or select Erase Voice if you want to erase the recorded voice label. Continue according to the instructions.
You can also listen to and/or edit your voice labels in Find and Edit in the Phone Book menu. Voice Label Playback If you have recorded a voice label for an entry in your phone book, the voice label is played back to you in the following cases: when you move through the phone book or voice label list and reach this entry when you receive a call from the number corresponding to this entry when you voice dial this entry (before the call is connected)
Making Calls Using your Voice
To make a call 1. Press and hold Y E S until you hear a tone. 2. Release Y E S and say a name that you have recorded earlier. The name (voice label) is played back to you, and the call is connected. Instead of pressing and holding Y E S , as in step 1 above, you can press and hold any of the volume keys.

Listening to and Editing Voice Labels Your phone allows you to listen to and edit a list of the phone book entries that have voice labels.
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Voice Answering

Before you can use voice answering, you need to turn on the voice answering function and record your voice commands.
To turn on Voice Answering 1. Scroll to Settings , Y E S , Handsfree , Y E S , Voice Answer, YES. 2. Select On. You now have to train your phone to recognize your voice answering commands. 3. Press Y E S to continue. 4. Follow the instructions in the phone display, i.e. say the word Answer and press Y E S to save your recording. (Use the microphone of the Handsfree unit.) If the recording was not OK, repeat step 3. 5. Say the word Busy and press Y E S to save your recordings. Note! If you prefer, you can use other words instead of Answer and Busy. To answer an incoming call using your voice When the phone rings, say the word Answer. The word Answer is played back to you and the call will be connected. To reject an incoming call When the phone rings, say the word Busy. The word Busy is played back to you, and the call is rejected, i.e. the caller hears a busy tone.
Note! For more information about handsfree units, see Portable Handsfree on page 110 and Vehicle Handsfree on page 111.
When connected to a portable or vehicle handsfree unit, you can answer or reject incoming calls by using your voice.
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Calling Card Calls

When making international or long distance calls, you may not want your operator to charge you for these calls on your normal account. If you have a credit card or a calling card, you may want to redirect the charges to one of these accounts instead. The Calling card service lets you redirect the charges to either a credit card account or to a calling card account. You can save two separate card numbers in your phone. These numbers are protected by a four- to eight-digit phone lock code. When you buy your phone the code is set to 0000. You may change the code to one that you choose yourself. See The Phone Lock on page 70.
Saving Calling Card Numbers
To save a card number 1. Scroll to Phone Book , Y E S , Calling Cards , Y E S. 2. Enter your phone lock code and press Y E S.
Note! You cannot use the Calling card service when making a fax or a data call.
Activating the Calling Card Service
To be able to make calling card calls, you need to turn on the service.
To turn on the Calling card service 1. Scroll to Phone Book , Y E S , Options , Y E S , Set CallingCards , YES. 2. Enter your phone lock code (0000 ) and press Y E S. 3. Select On. The Calling card service is now on and the sub-menu Calling Cards is available in the Phone Book menu.

Before you can add an accessory to a profile, you must choose the profile manually to which you want to add the accessory. See To select a profile manually on page 107.
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Online Services

Imagine that you hear about a new service that your network operator is offering. You call your operator, explain that you want to subscribe to the service and suddenly, within seconds, you have a new menu in your phone that instantly lets you use the new service.
You do not need upgraded software for your phone, but you may need to visit your network operator to get a new SIM card. The rest is all taken care of over the air. This is just one example of the added value services that are made possible through the Online Services. Note! The phone does not support all services offered by the Online Services. What is Online Services? The Online Services is the network operators way of offering customized services, independently of mobile phones and mobile phone manufacturers. Compatibility Added value services based on the Online Services require two things in order to work: a mobile phone that supports the Online Services. Your Ericsson phone is such a phone. a network operator offering the Online Services. Note! The Online Services on the SIM are designed and run by network operators and not by mobile phone manufacturers. If you require further information about the Online Services, please contact your network operator. New Menu A SIM card which supports the Online Services works in the same way as a normal SIM card.
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When you have inserted your SIM card and turned on your phone, your network operator may download data to your SIM card. After the first data download and after restarting your phone, the proactive SIM offers a new menu in the phone. The menu offers you new features and services, which can be used instantly.
On your phone, this menu appears under the Extras menu. There can only be one new sub-menu entry under the main menu, but there can be several sub-menus under the new sub-menu entry. To enter your new menu system 1. Scroll to Extras , Y E S , Online Services , Y E S. If any sub-menus appear, select the one that you want and press Y E S. 2. Press N O to go back to the standby menu. Note! Some operators may not use the name Online Services for this menu. Please consult your network operator for more information. Proactive SIM The Online Services provides a proactive SIM. This means that the SIM can tell the phone to take certain actions. These actions could include: showing text from the SIM in the phones display setting up a call to a number on the SIM initiating a dialogue with the user Note! All these actions are taken by the SIM card and, consequently, they have nothing to do with the phones software. Data Download to the SIM over the Air Your network operator may at any time download new data to your SIM card over the air. This new data could consist of new features or a new menu.

when entering press the lower volume key and press 1 letters
when entering press the lower volume key and press 0 letters when saving codes when entering letters and numbers
A quick way to move through the menus is to use shortcuts. You simply enter the number of the menu or submenu to which you want to go. See Using Shortcuts on page 24 and To set the key sound on page 24. To quickly and easily reach the settings you use most, you can place your favourite settings in the menu My Shortcuts. See My Shortcuts on page 26. For more information about key functions, see Key Functions on page 14, Moving through the Menus on page 23Key Functions on page 14 and Entering Letters on page 30.
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Troubleshooting

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you encounter are easy to correct yourself.

Error Messages

Insert Card There is no SIM card in the phone or you may have inserted it incorrectly. Insert a SIM card. See The SIM Card on page 4. Insert Correct Card The phone is set to only work with certain SIM cards. Insert the correct SIM card. No Network There is no network within range or the received signal is too weak. You have to move to get a signal that is strong enough. Wrong PIN, Wrong PIN2 You have entered your PIN or PIN2 incorrectly. Enter the correct PIN or PIN2, and press Y E S. See The SIM Card Lock on page 68.

Insert card

Insert correct card
SOS Calls Only You are within range of a network but you are not allowed to use it. However, in SOS calls only an emergency, some operators allow you to call the international emergency number 112. See Making Emergency Calls on page 17.

No network

Wrong PIN
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Codes do not match When you want to change a security code Codes do not (for example your PIN) you have to conmatch firm the new code by entering it again. The two codes that you have entered do not match. See The SIM Card Lock on page 68.
PIN/PIN2 Blocked You have entered your PIN or PIN2 incorrectly three times in a row. To unblock, see The SIM Card Lock on page 68. Blocked Contact Operator You entered your personal unblocking key code (PUK) incorrectly 10 times in a row. Contact your network provider or service operator. Phone Locked The phone is locked. To unlock the phone, see The Phone Lock on page 70. Phone Lock Code: Your phone comes with the phone lock code, 0000. You can change it to any four-to eight-digit code. See The Phone Lock on page 70. Number not Permitted The Fixed Dialling function is on and the number you have dialled is not part of your fixed numbers list. See Fixed Dialling on page 73. Alien Battery - Slow Charging Only The battery you are using is not an Ericsson-approved battery and is charging slowly for safety reasons.