RestoreIT Pro 7

PRODUCT OVERVIEW
RestoreIT Pro is a powerful Personal Disaster Recovery utility that automatically backs up all les on a computer, enabling you to quickly recover individual les or entire computer systems damaged by a virus or hacker attack, a bad software installation, an OS crash, or human error. Since it loads before Windows, RestoreIT will launch and restore your system even when Windows does not boot. During installation, RestoreIT Pro saves a complete image of your system to a protected partition on the hard drive. At the sector level, it then monitors incremental changes to that image. You can set RestoreIT to back up your entire system at regular intervals as wellto your hard drive, a network drive, or a USB device. RestoreIT Pro uses a real-time, incremental backup technology, and compresses the stored image, taking up only a small percentage of disk space on most systems. You can easily manage the recovery process by searching or browsing for les or folders in a Windows-like directory and clicking on any restore point to preview a le in the application associated with it. Select personal les can be instantly recovered without affecting other les on a system.
RestoreIT Pro 7 lets you fully preview personal les before restoring them to one of hundreds of backup points.

FEATURES & BENEFITS

Complete Data Protection: Ongoing backup ensures quick recovery from virus and spyware attacks, system crashes, and human error. Conguring RestoreIT Pro to back up your system to an external device protects against data loss due to hard drive failure File Previewing: View les in the applications associated with them before choosing your restore points Small Disk Space Requirement: RestoreIT Pros proprietary backup technology compresses an image, taking up only a small portion of disk space on most systems File-Level Recovery: Restore personal les from any one of hundreds of backup points without affecting other les on your system Customizable Scheduler: Congure RestoreIT Pro to back up your system at intervals of your choosing Flexible Data Backup: Create incremental backup points, a complete system backup, or a 1:1 copy of your hard drive that includes the hidden RestoreIT Pro partition. Restore your data from a protected partition of your hard drive, a network share, a USB device, or a CD Ghosting Capability: Easily clone an exact copy of your hard drive to another drive

TECHNICAL SPECIFICATIONS

RestoreIT Pro resides between the system BIOS of a PC and its operating system. During installation, the software creates a hidden partition where it saves complete (static) and partial (incremental) restore points. Unlike other data backup utilities, RestoreIT Pro enables both le-level recovery, allowing you to undo changes to a personal le by returning it to an incremental backup point, and system 1 RestoreIT Pro is installed recovery, which restores every le on a hard drive to a selected static backup point.

101100 011010

A backup image of the hard drive is saved on a hidden partition
A real-time agent tracks ALL file changes

101101 011001

SYSTEM REQUIREMENTS
CPU: Intel Pentium 133 or higher RAM: 256MB or more Hard Drive: 400MB free space for the program and partition Operating Systems: Windows 2000 and XP platforms for desktops and laptops RAID Support: RAID 0/1

How RestoreIT Pro Works

SYSTEM IS RESTORED 5

Changes are logged

Multiple backup images provide full system & data recovery Users browse & click to restore files to any backup point
ORDERING INFORMATION Part No: RITPro7-1: Single license RITPro7-1K: Unlimited license
RestoreIT Pro is patent-protected technology.
Patents Awarded or Pending: 09/750,160, 09/717,059, 09/814,873, 09/885,499.
APPROVED FARSTONE RESELLER
RestoreIT is a registered trademark of FarStone Technology, Inc. in the United States and other countries.
2001-2005. All Rights Reserved.
FarStone Technology, Inc. 6 Morgan, Suite 160 Irvine, CA 92618 (949) 458-3666

www.farstone.com

FarStone RestoreIT 7 User Guide
Copyright Notice No part of this publication may be copied, transmitted, stored in a retrieval system or translated into any language in any form or by any means without the expressed written permission of FarStone Technology, Inc. FarStone grants you the right to use one copy of the enclosed software program (SOFTWARE) on a single computer. If the SOFTWARE is installed on a network, or more than one user can run the SOFTWARE at the same time, you must purchase an additional license for each additional user or computer.
Trademark FarStone is a trademark of FarStone Technology, Inc. Microsoft, Windows and MS-DOS are registered trademarks of Microsoft Corporation. Other product names mentioned in this Users Guide may be trademarks or registered trademarks of their respective companies. FarStone Technology, Inc. U.S. Headquarters: 1758-B North Shoreline Blvd Mountain View, CA 94043 Phone: (650)969-4567 Fax: (650)968-4567 www.farstone.com Asia-Pacific Offices 9F-4, No.87, Sec 4 Jhongsiao E. Rd. Taipei City 106,Taiwan Phone: 886-2-2777-2887 Fax: 886-2-2777-2857 www.farstone.com.tw Technical Support Answers to frequently asked questions are posted on our website at www.farstone.com/support/faqs. For other support issues, please contact FarStone Technical Support at www.farstone.com/support. Copyright 2000-2010 FarStone Technology, Inc. All rights reserved.
Software License Agreement
FARSTONE TECHNOLOGY, INC. (FARSTONE) END USER LICENSE AGREEMENT FOR RESTOREIT, HEREAFTER REFERRED TO AS THE SOFTWARE PLEASE READ CAREFULLY: THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF FARSTONE AND OTHER LICENSORS WHOS SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT. BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THE SOFTWARE, AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE SOFTWARE, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
LICENSE AND WARRANTY: The software that accompanies this license (the Software) is the property of FARSTONE or its licensors and is protected by copyright law. While FARSTONE continues to own the Software, you will have certain rights to use the Software after your acceptance of this license. Except as may be modified by a license addendum which accompanies this license, your rights and obligations with respect to the use of this Software are as follows:
A. Single User License: (a) Use the Software on a single computer system or network, and only by a single user at a time. If you wish to use the Software for more users, you will need an additional License for each user. (b) Make one copy of the Software in machine-readable form solely for back-up purposes provided you reproduce FarStones copyright proprietary legends. Notwithstanding the foregoing, the Software may be used on the home, laptop or other secondary computer of the principal user of the Software, and an additional copy of the Software may be made to support such use. As used in this License, the Software is in use when it is either loaded into RAM or installed on a hard disk or other permanent memory device. The Software may be in use on only one computer at any given time. (Different License terms and fees are applicable for networked or multiple user applications.) As a specific condition of this License, you agree to use the Software in compliance with all applicable laws, including copyright laws, and that you will not copy, transmit, perform or distribute any audio or other content using the Software without obtaining all necessary Licenses or permissions from the owner of the content.
B. Multiple User License: Make one copy of the Software in machine-readable form solely for back-up purposes, provided you reproduce FarStones copyright proprietary legends. You must acquire and dedicate a License for each separate computer on which any part or portion of the Software is installed or run As used in this License, the Software or any part or portion of the Software is in use when it is either loaded into RAM or installed on a hard disk or other permanent memory device including any networked or shared environment where either direct or indirect connections are made through software or hardware which pools or aggregates connections. As a specific condition of this License, you agree to use the Software in compliance with all applicable laws, including copyright laws, and that you will not copy, transmit, perform or distribute any audio or other content using the Software without obtaining all necessary Licenses or permissions from the owner of the content.

C. Restrictions: You may not distribute copies of the Software to others or electronically transfer the Software from one computer to another over a network. You may not post or otherwise make available the Software, or any portion thereof, in any form, on the Internet. You may not use the Software in a computer service business, including in time-sharing applications. The Software contains trade secrets and, in order to protect them, you may not decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form. YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN, RESELL FOR PROFIT, DISTRIBUTE, NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF.
D. Limited Warranty: FarStone warrants that the media on which the Software is distributed will be free from defects for a period of fourteen (14) days from the date of delivery of the Software to you. Your sole remedy in the event of a breach of this warranty will be that FarStone will, at its option, replace any defective media returned to FarStone within the warranty period or refund the money you paid for the Software. FarStone does not warrant that the Software will meet your requirements or that operation of the Software will be uninterrupted or that the Software will be error-free. THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
E. Limitation of Liability: IN NO EVENT WILL FARSTONE OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR LOSS OF DATA, EVEN IF FARSTONE OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. Some states do not allow the exclusion or limitation of special, incidental, or consequential damages, so the above limitation or exclusion may not apply to you.
F. General: You acknowledge that you have read this Agreement, understand it, and that by using the Software you agree to be bound by its terms and conditions. You further agree that it is the complete and exclusive statement of the agreement between FarStone and you, and supersedes any proposal or prior agreement, oral or written, and any other communication between FarStone and you relating to the subject matter of this Agreement. No additional or any different terms will be enforceable against FarStone unless FarStone gives its express consent, including an express waiver of the terms of this Agreement, in writing signed by an officer of FarStone. You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly. Should any provision of this Agreement be declared unenforceable in any jurisdiction, and then such provision shall be deemed severable from this Agreement and shall not affect the remainder hereof. FarStone reserves all rights in the Software not specifically granted in this Agreement.

Additional Terms and Conditions:
In addition to the above agreement, the following terms and conditions will also apply to Your use of the Software:
A. You may use the Software on one Device to clone, or apply an image of a hard drive on that Device, or to another hard drive on the same Device, a replacement Device, secondary media, or network drive.
B. You may use the Software on a Device to create an image file of a hard drive on that Device and store the image file on fixed or removable media for disaster recovery purposes.
C. You may use the Software as a boot disk to re-apply the hard drive image that was created for disaster recovery purposes to the hard drive on the Device from which the disaster recovery image was made or on a replacement Device provided that the software has been removed from the original Device.
D. You may use the Software to clone a hard drive from a Device to a replacement Device, in the manner described in the Software documentation and to use the Software on the replacement Device provided that the Software has been removed from the original Device.
E. You may not use the Software commercially or non-commercially for the purpose of creating an image on multiple Devices or hard drives, except for multiple hard drives installed in or attached directly to the original Device.
F. For the purposes of this License Agreement, a virtual device is considered the same as a physical device.
G. If the Software you have licensed includes the Pre-OS the following uses and restrictions apply to the Software:
(i) The Pre-OS contains Windows software licensed from Microsoft Corporation. Microsoft Corporation has no liability to You for the Component. Any support for the Component will be provided by FarStone in accordance with FarStones then-current support guidelines.
(ii) THE PRE-OS CONTAINS A TIME-OUT FEATURE THAT WILL AUTOMATICALLY RE-BOOT THE DEVICE AFTER SEVENTY-TWO HOURS OF CONTINUOUS USE. THIS TIME-OUT FEATURE WILL RESET EACH TIME THE COMPONENT IS RE-LAUNCHED.
(iii) The Pre-OS may be used as a boot, diagnostic, disaster recovery, setup, restoration, emergency service, installation, test, and configuration utility program. Use of the
Component as a general purpose operating system or as a substitute for a fully functional version of any operating system product is strictly prohibited.
Windows is a registered trademark of Microsoft Corporation.
Should you have any questions concerning this Agreement, you may contact FarStone by writing to: FarStone Technology, Inc. Legal Department 1758-B North Shoreline Blvd Mountain View, CA 94043

Contents
Chapter 1: Introduction.... 9 1.1 Product Overview.... 9 Chapter 2: Installing and Uninstalling RestoreIT..10 2.1 System Requirements.... 10 2.2 Installing RestoreIT.... 10 2.3 Uninstalling RestoreIT.... 11 Chapter 3: RestoreIT Specific Terminology...12 3.1 RestoreIT Secure Area.... 12 Chapter 4: Start Using RestoreIT...13 4.1 Activation and Deactivation.... 13 4.1.1 Activation.... 13 4.1.2 Deactivation.... 15 4.2 Main Console.... 18 4.2.1 Quick Start.... 18 4.2.2 Jobs..... 18 4.2.3 Settings..... 20 4.3 Create a System Snapshot.... 21 4.4 Return to a System Snapshot... 22 Chapter 5: RestoreIT Recovery Manager...23 5.1 Quick Start.... 23 5.2 Return to a System Snapshot in Recovery Manager... 23 Chapter 6: Glossary....25 Chapter 7: Appendix....26 7.1 Frequently Asked Questions... 26

Chapter 1: Introduction

1.1 Product Overview
RestoreIT 7 back up an entire computer system automatically to the Secure Area. The RestoreIT 7 also provide a fast method to recover from software-related data disasters. RestoreIT 7 is sector level backup function. RestoreIT 7 stores only the changed data sectors into the RestoreIT 7 Secure Area. The amount of storage capacity required for each snapshot is substantially less than the entire amount of data on the hard drive. As a result, RestoreIT 7 offers a significant savings of hard drive space and an increased restoration speed when compared with hard drive imaging or complete disk cloning methods.
Chapter 2: Installing and Uninstalling RestoreIT

2.1 System Requirements

CPU: Pentium or higher RAM: 512 MB or more (1 GB or more for Vista) Supported Desktop Operating Systems: Windows XP (32-bit & x64), Windows Vista (32-bit & 64-bit), Windows 7

2.2 Installing RestoreIT

1. Select Setup, and click Next.
2. 3. Select the language preference of the application, and click Next. Carefully read the software license agreement. If you accept the terms of the agreement, select I accept the terms in the license agreement, and click Next. Enter your personal information and serial number, and click Next.

Note Installation without purchasing a serial number will activate a time-limited evaluation version of RestoreIT.
5. Click Next to install to the default folder, or Change to select another location. 6. Click Install to launch the installation process. 7. Allocate the space for Secure Area(at least 1200MB),click Secure Area to set the size manually, or select the paitition(just for system partition ) manually. Click Next. 8. You can select Disable System Restore. Then click Next. 9. Click Finish to complete the installation. You are required to restart your computer to launch RestoreIT.
2.3 Uninstalling RestoreIT
1. From the Windows Start menu, select Start ->Settings->Control Panel. 2. Double-click Add/Remove Programs, and select Change or Remove Programs. 3. Select RestoreIT, and click Remove to begin uninstalling the associated component.
Chapter 3: RestoreIT Specific Terminology
3.1 RestoreIT Secure Area
RestoreIT s Secure Area is a virtual partition which is created onto the hard drives free space. This location is hidden, protected, and accessible only by RestoreIT. The secure area is used to store the system snapshots and the RestoreIT Pre-OS. It will not be influenced by most computer disasters, so it ensures the protection of your data and the efficiency of RestoreIT.
Chapter 4: Start Using RestoreIT
To launch RestoreIT, double-click the RestoreIT icon on your desktop or select Start > All Programs >FarStone RestoreIT->RestoreIT.
4.1 Activation and Deactivation

4.1.1 Activation

Ifyoudontpurchaseaserialnumberwheninstallingtheproduct,youwillseethefollowingdialogbox:
IfyouselectIhaveaserialnumberforthisproduct,pleaseenteryourpersonalinformationandserial number,thenclickNexttocontinue. IfyouselectIwanttotryFarStoneRestoreITfor14day(s),youcanusetheproductwithin13days. ThenclickNexttocontinue.
Note ActivationTimesCountExceeded,pleaselog on to http://www.farstone.com/support/user-profile/support-ticket.php for more assistances.
Ifyouinputaserialnumberwheninstallingtheproduct,youwillseethefollowingdialogbox:
IfyouclickActivateNow,youwillactivatetheproductsuccessfully,thenclickNext,adialogboxwillpop up,clickYestoenterawebsitetoregistertheproduct.Thenyouwillenterthemainconsole. IfyouclickOtheractivationoptions,youwillactivatetheproductviaemail.Adialogboxwillpopup:
1. Click Copy to clipboard button to copy the serial number and Mac address to send to the activation address: Activation@farstone.com. 2. Our technical support engineer will send you a Activation Code via e-mail, just input the activation code to the specified frame. 3. Click Activate Now.

4.1.2 Deactivation

Deactivationsteps: 1. ClickHelponthemainconsole,selectDeactivation,youwillseethefollowingdialogbox:
2. ClickDeactivation,adialogboxwillpopup:
3.ClickYestodeactivatesuccessfully,thenclickQuit,youwillseethefollowingdialogbox: Youcanchoosewhethertouninstalltheproductfromthiscomputer.
Note IfyouselectErasemyserialnumberfromthiscomputerafterdeactivation completes,andcontinueusingtheproduct,theproductwillbeatrialversion.
Tip Ifyouwanttoruntheactivatedprogramonothercomputerswiththesameserial number,pleaserunthedeactivationprogramfromthiscomputer.

*RestoreIT Main Console

4.2 Main Console

4.2.1 Quick Start

This displays a shortcut menu for Create a System Snapshot (Undo) and Return to a System Snapshot. Create a Restore Point Click here to start creating a Restore Point and back up your computer. Return to a System Snapshot Click here to restore the system from a specified system snapshot.

4.2.2 Jobs

View existing Snapshot jobs. RestoreIT Set the frequency for the automatic creation of a System Snapshot, and intervals for automatic restoration. Also you can enable/disable System Snapshot by clicking the button Turn On or Turn Off.
Automatic creation of System Snapshots
a. Create a Snapshot every x hour(s) Create a Snapshot every 1 to 24 hours.
*Automatic System Snapshot Note If the system is set to create a snapshot every hour, RestoreIT will take the first snapshot an hour after the creation of the most recent system snapshot.
b. Create a Snapshot at system startup Create a new System Snapshot automatically every time the computer boots up. Intervals for Automatic Restoration a. Restore computer at every startup Check this box if you want RestoreIT to restore from the most recent System Snapshot every time you start your
computer. You can either just restore the system partition or the entire hard drive. If you choose to only restore the system partition, all Snapshots created before the restore point will be available for system partition restoration only. b. Set the time for rebooting your computer You can also select a time to automatically restart the computer. The computer will be restarted and restored according to these set times as well as at system startup. This option can be enabled only if you select option a.

4.2.3 Settings

Byclickingsettingsinthetoolsdropdownmenuintheupperrightcornerofthemainconsole,the followingboxwillpopupforyoutoset.
Require password access to RestoreITCheck this box to enable users to set a password to prevent other unauthorized users from changing program settings.

1.Click Set Password.

2. Enter your password (maximum of eight characters) and re-enter it to confirm your
password. Tip If you enter an incorrect password five consecutive times, RestoreITwill shut down automatically (you can try to enter the password again by restarting the application). Please memorize your password and keep it confidential.

3. Click OK to finish.

Resize Secure Area By using the Resize Secure Area feature, users can allocate more backup space. Secure area is a hidden, secure area on the primary hard drive, used to store RestoreIT backup data.
1. Select Resize Secure Area.
2. Allocate space from each partition listed for the Secure Area. The allocated space for the Secure Area cannot be larger than the available space. Click Save to start resizing your Secure Area. Click Cancel to return to the main console. Click OK to restart your computer and complete the process.
System Snapshot When users select this check box, users can set the percentage of secure area free space. RestoreIT will automatically display a warning message if the ratio is smaller than this space.
4.3 Create a System Snapshot
This feature is available only if you install it by clicking Install System Snapshot(Undo) on the main console. 1. Click Create a System Snapshot to start creating a System Snapshot. 2. Enter a name for the System Snapshot. Click Next to continue. To return to the previous menu, click Cancel. After you choose a way to create the system snapshot, click Next. i. If you select Start Now, RestoreIT will initiate the process after clicking Next twice.
If you set a schedule, specify the frequency for creating or restoring from a System Snapshot automatically. (For more detail about scheduling, please refer to 4.1.2)
4. Confirm all the settings, and then click Next to launch the backup process or click Previous to modify any setting. 5. If any program is currently writing data to the hard drive, RestoreIT may not be able to create a System Snapshot. 6. Click Finish when a System Snapshot has been successfully created. You can also click Edit Schedule to specify how often a System Snapshot should be automatically created and specify if the system need to be restored automatically.
4.4 Return to a System Snapshot
This feature is only available if you install System Snapshot and take system snapshots on your system. 1. 2. Click Return to a System Snapshot on the main interface. Select the date you want to restore to from the calendar on the left pane and select the System Snapshot of that day you would like to restore to on the right pane and click Next. You can also click Preview System Snapshot to view its content prior to restoration. Then if you want to close the Preview Drives, click Unmount Preview Drive in the Tools menu to close the Preview Drives. Choose to restore the Entire Hard Drive or C : Drive Only and then click Next to begin the restoration. Tip If the user chooses to restore the C Drive only, System Recovery only restores the files of the active partition. All of the System Snapshots created before the restoration point can only be used to restore the C: drive.

Carefully read the warning message. Click OK to proceed to the next step. You can also click Cancel to exit. Your computer will restart automatically to start the restoration process.
Chapter 5: RestoreIT Recovery Manager
To launch the RestoreIT Recovery Manager, press F4 to enter the Recovery Manager, you will see the following window.

5.1 Quick Start

Return to a Restore Point Click here to restore from a specified system snapshot.
5.2 Return to a System Snapshot in Recovery Manager
1. Click on Return to a System Snapshot icon to display a list of System Snapshots. The first System Snapshot listed will be the most recently created snapshot.
Select the date you want to restore to from the calendar on the left pane and select System Snapshot of that day you would like to restore on the right pane and click Next. Choose to restore the Entire Hard Drive or C : Drive Only and then click Next to begin restoration. Tip If the user chooses to restore the C Drive only, RestoreIT only restores the files of the active partition. All of the System Snapshots created before the restoration point can only be used to restore C: drive.
4. Carefully read the warning message. And then click OK to proceed to next step. You can also click Cancel to exit. 5. Your computer will restart automatically to start the restoration process. A complete restore can take from 20 seconds up to 10 minutes, depending on the number of files affected. Once the system has restarted, your SYSTEM will be restored from the chosen System Snapshot. All file modifications and additions made after System Snapshot date will be removed.

Chapter 6: Glossary

Secure Area The Secure Area is a Virtual Partition on the primary hard drive. It uses dispersed free hard drive space to create a logically continuous storage area. This area is hidden in Windows and protected and accessible only by RestoreIT Pro. System Snapshot System Snapshots are incremental points-in-time of a computer systems state at a given moment. RestoreIT Pro monitors all sector-level changes from the last Snapshot and writes any changes to a new Snapshot. This backup usually takes only seconds to complete. Snapshots offer the quickest way to restore a damaged Windows system to a working state. System Partition The system partition refers to the disk volume that contains the hardware-specific files that are needed to launch Windows (for example: Ntldr, Boot.ini, and Ntdetect.com). On dynamic disks, this is known as the system volume. Boot Partition The boot partition refers to the disk volume that contains the Windows operating system files (by default, in the WINDOWS folder) and its support files (by default in the WINDOWS\System32 folder). The boot partition can, but is not required, to be the same partition as the system partition. There will be one (and only one) system partition, but there will be one boot partition for each operating system in a multi-boot system. On dynamic disks, this is known as the boot volume.

Chapter 7: Appendix

7.1 Frequently Asked Questions
Q. I started RestoreIT in Windows immediately after installation completed, but a message says that I have to restart my computer in order to run it. Why? A: You have to restart your computer after installing RestoreIT, in order for all configuration changes to take effect. Q. When I restored a partition from an image file, RestoreIT Pro prompted me that There is not enough space on the Destination Partition. But Im sure the free space on the Destination Partition is larger than the used space in the Source Partition. Why am I getting this prompt? A: If data at the end of the source partition cannot be moved, RestoreIT will prompt you with this notice. Q. Do I need to do anything before installing RestoreIT? A: We recommend running Windows Check Disk to scan for hard drive errors. Q. Can RestoreIT fix my system after my hard drive has been accidentally formatted or repartitioned? A: Yes if RestoreIT was installed prior to the incident. Q. Can I use disk tools such as Fdisk, PartitionMagic and Norton Speed Disk after installing RestoreIT on my computer? A: Currently there is no known resource conflicting with those utilities. Q. Does RestoreIT work in Windows Safe Mode? A: RestoreIT does not work in Windows Safe Mode. Q. Can RestoreIT protect my PC from a destructive virus? A: While RestoreIT cannot prevent the actual virus attack, it can restore your computer to a point before the attack occurred, recovering your files and effectively removing the virus. Q. Does RestoreIT Provide support for Windows advanced power management?
A: RestoreIT supports all Windows advanced power management features (Standby, Sleep, Hibernate). Q. Why was my System Snapshot deleted automatically? A: 1. If there are two operating systems on your computer with only one of the systems installed with RestoreIT Pro, when you enter the operating system which does not have RestoreIT Pro installed and modify the hard disk data, the system snapshot will be deleted automatically. 2. If you connect your hard dive physically to another computer and modify your data, the system snapshot will be deleted automatically. 3. If you use DOS Bootable Rescue Disk to start the system and modify your data, the system snapshot will be deleted automatically. Q. Does the RestoreIT conflict with any other applications? A: Please close the following applications when launching RestoreIT Pro: Utimaco SafeGuard, Besides, be aware of the following applications, which is conflict with system snapshot: Norton GoBack, RecoveryGenius, Acronis OS Selector, Acronis TrueImage, SafeguardV4.2, OSL2000 Q. Which partition types does RestoreIT recognize? A: NTFS, FAT, FAT32, Linux Ext2 and Ext3.