Owners Service Manual 503 and 504 Series

FLUSHMATE

FLUSHOMETER - TANK SYSTEM
A Division of Sloan Valve Company
30075 Research Drive New Hudson, MI 48165 800-533-3460 248-446-5300 http://www.flushmate.com
FLUSHMATE 503 AND 504 SERIES
FLUSHMATE 503 Function: Less than 1.6 gpf/6.0 Lpf Installation Requirements: min. 20 psi static water pressure*
FLUSHMATE 504 Function: Less than 1.0 gpf/3.8 Lpf Installation Requirements: min. 25 psi static water pressure*

*max. 125 psi

(F) (H)
List of Components for 503 and 504 Series: 1. Lower Supply Group w/Hose BL100504-3 (A) Supply Shank (B) Pressure Regulator w/Back Check (C) Relief Valve 2. Upper Supply Group BU100505 (D) Air Inducer (E) Vacuum Breaker

(B) (C)

(I) (E) (G)
3. Flush Valve Cartridge Assembly C-100500 (F) Actuator w/setscrew 4. FLUSHMATE Tank (G) Discharge Extension w/Drain (H) Name Plate w/Serial Number (I) Flush Rod

INSTALLATION

Please follow the toilet manufacturers installations instruction for installing the fixture. Note that the toilet requires a minimum water supply line pressure of 20 psi for a 1.6 gpf and 25 psi for a 1 gpf fixture. Before attaching, you should always flush the water supply lines. After completing the installation, you are required to adjust the Cartridge Actuator (F). To adjust, make sure the water is turned on and the vessel is completely charged. The Actuator needs to be set at the proper clearance, 1/8 from either the Flush Rod or push button. To make this adjustment, hold the Actuator while loosening the Phillips setscrew in the center of the Actuator, and rotate the Actuator up (counterclockwise) or down (clockwise) until the proper clearance is obtained. See Figure 1 for clearance required for flush-handle fixture. Tighten setscrew after adjusting the Actuator. Additional notes: Should your toilet continuously run-on after installing, refer to section #1 under Troubleshooting. You may be required to initially flush the toilet a few times to properly charge the system. Should your fixture develop a leak between the tank and bowl, please refer to the fixture manufacturers installation instructions. -2-
PLEASE READ THE ENTIRE MANUAL BEFORE ATTEMPTING TO MAKE ANY ADJUSTMENTS OR REPAIRS.
WARNING: When replacing components on the FLUSHMATE Flushometer-Tank System, make certain that the water supply valve is turned off and the toilet has been flushed to relieve pressure in the FLUSHMATE tank. USE OF PETROLEUM-BASED LUBRICANTS OR CORROSIVE CLEANING PRODUCTS CONTAINING CHLORINE, SUCH AS HOUSEHOLD BLEACH, DROP-IN BLOCKS OR TABLETS, OR DISINFECTANTS, THAT ARE APPLIED INSIDE THE CHINA HOLDING TANK WILL VOID YOUR FLUSHMATE WARRANTY. The exterior of the tank and the entire bowl can be cleaned following the manufacturers recommendations or in the same fashion as any other toilet. FLUSHMATE Flushometer-Tank Systems are designed to be used with a cold water supply only and use of a tempered or hot water supply will void your warranty.

TROUBLESHOOTING

A) Condition: Water runs and will not shut off A run-on condition may be caused by insufficient water pressure, an improperly adjusted Flush Valve Cartridge, or a clogged inlet screen. Refer to Installation Requirements for recommended minimum pressure. (See Points to Remember for a simple method to determine whether your water pressure is adequate). Check water pressure, marginal pressure can cause any of these conditions. If sufficient water pressure has been verified and the toilet continues to run-on, the following steps may be required: 1. Make sure the water supply valve is fully open. 2. Check the Actuator adjustment. The Flush Rod (I) or push button should not interfere with the Actuator. The proper clearance should be approximately 1/8 when the push button or flush-handle is stationary. On push button type fixtures, loosen the setscrew on the Actuator (see F on the component list) and rotate the Actuator up (counterclockwise) or down (clockwise) until the proper clearance is obtained. For flush-handle fixtures, observe the clearance. (See Figure 1) If necessary, adjust the Actuator to allow for proper clearance. When proper clearance is obtained, tighten the setscrew. 3. Check Inlet Screen a. Turn off the water supply valve. b. Flush the toilet to relieve the pressure.

Figure 3

Figure 1

Figure 2

c. Disconnect the water supply line from the Supply Shank (A). (See Figure 6) d. Examine the inlet screen and remove anything that may be blocking the flow of water into the FLUSHMATE tank. The inlet screen can be removed by inserting a small pointed object (such as a large paperclip or the blade of a penknife) into the lower Supply Shank and working the inlet screen loose. (See Figures 7a, 7b, 7c) Reinstall the inlet screen by pushing it upward into the Supply Shank with your fingertip. (See Figure 7d)

Figure 4

e. Reattach water supply line and fully open water supply valve. Test setup by flushing toilet. 4. Remove, examine, and reinstall the Flush Valve Cartridge (3). a. Turn off the water supply valve and flush the toilet to relieve the pressure. b. On flush-handle fixtures, disengage the Flush Rod from the handle linkage and flip it away from the Flush Valve Cartridge. It is not necessary to loosen the retainer clips. (See Figure 3) Remove the Flush Valve Cartridge using the handles of a pair of pliers. (See Figure 2). Turn the Flush Valve Cartridge counterclockwise until you can lift it out of the FLUSHMATE tank. -3-

Figure 5

c. Examine the exposed O-rings on the Flush Valve Cartridge for obstruction or damage. If the O-rings are damaged, the Flush Valve Cartridge should be replaced. Clean any debris from the O-ring before re-installing. (See Figure 4) d. Insert the Flush Valve Cartridge into the FLUSHMATE tank and thread it clockwise into place until one (1) black thread (on the FLUSHMATE tank) is showing above the Flush Valve Cartridge. (See Figure 5) Fully open the water supply valve and continue to thread the Flush Valve Cartridge clockwise, 1/4 turn at a time, pausing briefly between each 1/4 turn, until the water stops running into the toilet bowl and the FLUSHMATE tank pressurizes. e. Test setup by flushing toilet. Reinstall Flush Rod and handle linkage. B) Condition: Weak, incomplete, sluggish, or no flush Inadequate water pressure, an improperly adjusted Flush Valve Cartridge, a clogged inlet screen, or insufficient air draw may cause a weak, sluggish, or no flush condition.

Figure 7a

Figure 6
1. Make sure that the water supply valve is fully open. 2. Check for proper actuation adjustment, see Condition A-2, Water runs and will not shut off. 3. Turn off the water supply valve. 4. Flush the toilet to relieve the pressure. 5. Disconnect the water supply line from the Supply Shank (A). (See Figure 6) a. Examine the inlet screen and remove anything that may be blocking the flow of water into the FLUSHMATE tank. The inlet screen can be removed by inserting a pointed object (such as a large paperclip or the blade of a penknife) into the lower Supply Shank and working the inlet screen loose. (See Figures 7a, 7b, 7c) The inlet screen easily snaps back into position by pushing it upward into the Supply Shank with your fingertip. (See Figure 7d) 6. Examine the Air Inducer (D) for obstruction or damage. (See Figure 8) a. Make sure the water supply valve is turned off and the toilet has been flushed to relieve the pressure. b. Remove the Air Inducer Cap. (See Figure 9) c. Remove the Duckbill Valve from the Air Inducer Cap. (See Figure 10) The flat lips of Duckbill Valve should open fully when the square sides are squeezed together. (See Figure 11) Rinse any obstruction or mineral deposits from the Duckbill Valve. If the Duckbill Valve is damaged, it must be replaced. d. Insert the Duckbill Valve into the Air Inducer housing. (See Figure 12) e. Put the Air Inducer Cap back on, and tighten finger-tight only. (See Figure 13) f. Reconnect the water supply line and fully open water supply valve. 7. Check Air Inducer for sufficient air draw. Place a small amount of water (two to three drops) over the hole on top of the Air Inducer Cap (See Figure 14) and flush the toilet. If the Air Inducer is working properly, the water will be drawn in. (See Figure 15) 8. Check the Flush Valve Cartridge for leaks. Pour a small amount of water into the Cartridge housing area. (See Figure 16) If bubbles are coming from the center or the edge of the Flush Valve Cartridge, it should be replaced.

Figure 7b

Figure 7c

Figure 7d

Figure 8

Figure 9

Condition: Vacuum Breaker Leaking If the Vacuum Breaker (E) is leaking, it is likely that the water pressure is insufficient or that there is insufficient flow due to a plugged inlet screen in the lower Supply Shank. The recommended static pressure for the 503 Series is between 20 psi and 125 psi and for the 504 Series between 25 and 125 psi. Note:

Figure 10

If the trouble-shooting steps listed in this manual do not resolve your problem, contact FLUSHMATE Consumer Services at 800-533-3460 or email info@flushmate.com. Please be prepared to provide the serial number and date of installation of your FLUSHMATE system.

WINTERIZING

1. Turn off the water supply valve and flush the toilet to relieve the pressure.

Figure 11

2. Place a bucket under the lower Supply Shank (A) and disconnect the water supply line, allowing the water to drain into the bucket. 3. Push down on the Actuator and pull it up momentarily to allow air into the vessel. 4. Follow the fixture manufacturers instructions for winterizing the bowl. 5. Do not put antifreeze or any other chemical agents in the china holding tank or in the FLUSHMATE Tank.

Figure 12

POINTS TO REMEMBER
When replacing components on the FLUSHMATE Flushometer-Tank System, make certain that the water supply valve is turned off and the toilet has been flushed to relieve pressure in the FLUSHMATE tank. USE OF PETROLEUM-BASED LUBRICANTS OR CORROSIVE CLEANING PRODUCTS CONTAINING CHLORINE, SUCH AS HOUSEHOLD BLEACH, DROP-IN BLOCKS OR TABLETS, OR DISINFECTANTS THAT ARE APPLIED INSIDE THE CHINA HOLDING TANK WILL VOID YOUR FLUSHMATE WARRANTY. FLUSHMATE Flushometer-Tank Systems are designed to be used with cold water. The Flush Valve Cartridge can be removed by inserting the handles of a pair of pliers into the top of the Flush Valve Cartridge and turning counterclockwise. A small amount of water may be present in the bottom of the china holding tank. The potential for odor can be eliminated by adding a cup of white vinegar to the china holding tank. The white vinegar will act as natural disinfectant.

Figure 13

Figure 14
Your water pressure is adequate if your water supply line will yield one or more gallons of water within thirty (30) seconds. Replacement parts are readily available by contacting Consumer Services at 800-533-3460 or by visiting the Where to Buy section of our website, www.flushmate.com, or purchase online at www.eflushmate.com. If you would like additional information or require technical assistance, please contact FLUSHMATE Consumer Services at 800-533-3460, or visit our website, www.flushmate.com. For faster service, please be prepared to provide the serial number and date of installation of your FLUSHMATE system.

Figure 15

Figure 16
ATTENTION OWNER THESE ARE THE TERMS OF YOUR WARRANTY Effective August 15, 2004, Sloan FLUSHMATE (the Company) warrants the FLUSHMATE (flushometer tank) operating system (the unit) to be free of defects in material and workmanship for a period of ten (10) years from the date of installation on original components and includes a lifetime limited warranty on the FLUSHMATE tank. The Company promises to replace any part of this product that proves, upon our inspection and within ten (10) years from date of installation, to be defective in material or workmanship. All labor and transportation costs or charges incidental to warranty service are to be borne by the purchaser-user. This warranty is subject to the following: Specific Conditions to Warranty 1. A warranty registration card has been fully completed and mailed by the purchaser (the user) to the Company within thirty (30) days of the date of installation. Product may also be registered online at www.flushmate.com or by calling 800-533-3460. 2. The unit has been subject to proper installation, operation and maintenance as outlined in the installation instructions that were supplied with the unit. Note carefully that this warranty is voided if the unit is installed and operated subject to water supply line pressures greater than 125 psi (static) or less than 20 psi (static) for the Series 503 or less than 25 psi (static) for the Series 504. 3. Service and repairs may only be performed by authorized representatives of the Company or by others upon specific approval by the Company. Unauthorized repairs or alterations shall specifically void the warranty. 4. USE OF PETROLEUM-BASED LUBRICANTS OR CORROSIVE CLEANING PRODUCTS CONTAINING CHLORINE, SUCH AS HOUSEHOLD BLEACH, DROP-IN BLOCKS OR TABLETS, OR DISINFECTANTS THAT ARE APPLIED INSIDE THE CHINA HOLDING TANK WILL VOID YOUR FLUSHMATE WARRANTY. 5. Proof of purchase is required. 6. FLUSHMATE systems manufactured prior to August 15, 2004 have a shorter warranty period based on the serial number. Call FLUSHMATE to verify. Exclusions IN NO EVENT SHALL THE COMPANY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FOR DAMAGES RESULTING FROM IMPROPER INSTALLATION, OR FOR DAMAGES CAUSED BY NEGLECT, ABUSE OR ALTERATION. THE USE OF GENERIC, KNOCK-OFF REPLACEMENT PARTS WILL VOID OWNERS WARRANTY. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE LIMITED TO A PERIOD OF TEN (10) YEARS FROM DATE OF INSTALLATION. Some states do not allow limitations on the duration of an implied warranty and some states do not allow exclusions or limitations regarding incidental or consequential damages so the above limitations may not apply to you. This warranty gives you specific legal rights and you may have other rights, which vary from state to state. No person is authorized to change, add to, or create any warranty or obligation other than that set forth herein. To obtain warranty service, contact Consumer Services toll free (USA & CANADA) 800-533-3460 or write to us at:

Owners Service Manual 503 and 504 Series

FLUSHMATE

FLUSHOMETER - TANK SYSTEM
A Division of Sloan Valve Company
30075 Research Drive New Hudson, MI 48165 800-533-3460 248-446-5300 http://www.flushmate.com
FLUSHMATE 503 and 504 SERIES _____________________________________________
FLUSHMATE 503 Function: Less than 1.6 gpf/6.0 Lpf Installation Requirements: min. 20 psi static water pressure*
FLUSHMATE 504 Function: Less than 1.0 gpf/3.8 Lpf Installation Requirements: min. 25 psi static water pressure*

*max. 125 psi

(F) (H)
List of Components for 503 and 504 Series: 1. Lower Supply Group w/Hose BL100504-3 (A) Supply Shank (B) Pressure Regulator w/Back Check (C) Relief Valve 2. Upper Supply Group BU100505 (D) Air Inducer (E) Vacuum Breaker 3. Flush Valve Cartridge Assembly C-100500 (F) Actuator w/setscrew 4. FLUSHMATE Tank (G) Discharge Extension w/Drain (H) Name Plate w/Serial Number (I) Flush Rod

(I) (E) (A) (G)

FLUSHMATE A Division of Sloan Valve Company
Manufactured under one or more of the following U.S. patents: 3,817,279; 3,817,286; 3,817,489; 3,820,171; 3,820,754; 4,233,698; 5,802,628; 5,857,224; 6,029,287 and 6,029,288. Also covered by various foreign patents (country and number available upon request) and other patents pending.
The Sloan FLUSHMATE Flushometer - Tank System provides the highest performance capability available today in the ULF (Ultra-Low Fixture) category. That means the Series 503 consumes less than 1.6 gallons (6 liters) of water per flush and the Series 504 consumes less than 1.0 (3.8 liters) of water per flush. This remarkable performance is achieved by using compressed air inside the tank, which creates a turbo-charged flushing action for effective bowl cleaning. Compared to other types of low consumption water closets, FLUSHMATE offers many distinct advantages.
Outstanding FLUSHMATE Features:
Positive Bowl Extraction (No Double Flushing) Stronger Flushing Action Improves Drainline Carry & Leaves Bowl Cleaner Large Water Spot for Reduced Housekeeping 503 uses less than 1.6 gallons per flush 504 uses less than 1.0 gallon per flush Larger Trapway to Eliminate Stoppages No Water Leakage Between Flushes Non-Sweating Tank Enclosure
PLEASE READ THE ENTIRE MANUAL BEFORE ATTEMPTING TO MAKE ANY ADJUSTMENTS OR REPAIRS.

WARNING:

When replacing components on the FLUSHMATE Flushometer-Tank System, make certain that the water supply valve is turned off and the toilet has been flushed to relieve pressure in the FLUSHMATE tank. USE OF PETROLEUM-BASED LUBRICANTS OR CORROSIVE CLEANING PRODUCTS CONTAINING CHLORINE, SUCH AS HOUSEHOLD BLEACH, DROP-IN BLOCKS OR TABLETS, OR DISINFECTANTS, THAT ARE APPLIED INSIDE THE CHINA HOLDING TANK WILL VOID YOUR FLUSHMATE WARRANTY. FLUSHMATE Flushometer-Tank Systems are designed to be used with a cold water supply only and use of a tempered or hot water supply will void your warranty.
TROUBLESHOOTING ___________________________________________
Condition: Water runs and will not shut off A run-on condition may be caused by insufficient water pressure, an improperly adjusted Flush-Valve Cartridge, or a clogged inlet-screen. Refer to Installation Requirements for recommended minimum pressure. (See Points to Remember for a simple method to determine whether your water pressure is adequate). If sufficient water pressure has been verified and the toilet continues to run-on, the following steps may be required: 1. Make sure the water supply valve is fully open. 2. Check the actuator adjustment. The Flushrod (I) or pushbutton should not interfere with the actuator. The proper clearance should be approximately 1/16 when the pushbutton or flush-handle is stationary. On push-button type fixtures, loosen the set-screw on the actuator (see F on the component list) and rotate the actuator up (counter clockwise) or down (clockwise) until the proper clearance is obtained. For flush-handle fixtures, observe the clearance. (See Figure 1) If necessary, adjust the actuator to allow for proper clearance. When proper clearance is obtained, tighten the set-screw. 3. Remove, examine, and reinstall the Flush-Valve Cartridge (3). a. Turn off the water supply valve and flush the toilet to relieve the pressure. b. Remove the Flush-Valve Cartridge using the handles of a pair of pliers. (See Figure 2). Turn the Flush-Valve Cartridge counter-clockwise until you can lift it out of the FLUSHMATE tank. On flush-handle fixtures, disengage the Flushrod from the handle-linkage and flip it away from the Flush-Valve Cartridge. It is not necessary to loosen the retainer clips. (See Figure 3) c. Examine the exposed O-rings on the Flush-Valve Cartridge for obstruction or damage. If the O-rings are damaged, the Flush-Valve Cartridge should be replaced. (See Figure 4) d. Insert the Flush-Valve Cartridge into the FLUSHMATE tank and thread it clockwise into place until one (1) black thread (on the FLUSHMATE tank) is showing above the Flush-Valve Cartridge. (See Figure 5) Fully open the water supply valve and continue to thread the Flush-Valve Cartridge clockwise, 1/4 turn at a time, pausing briefly between each 1/4 turn, until the water stops running into the toilet bowl and the FLUSHMATE tank pressurizes. e. Reinstall Flushrod and handle-linkage. 4. Check Inlet Screen a. Turn off the water supply valve. b. Flush the toilet to relieve the pressure. c. Disconnect the water supply line from the supply-shank (A). (See Figure 6)

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

d. Examine the inlet-screen and remove anything that may be blocking the flow of water into the FLUSHMATE tank. The inlet-screen can be removed by inserting a small pointed object (such as a large paperclip or the blade of a pen-knife) into the lower-supply shank and working the inlet-screen loose. (See Figures 7a, 7b, 7c) The inlet-screen easily snaps back into position by pushing it upward into the supply-shank with your fingertip. (See Figure 7d)

Figure 6

e. Reattach water supply line and fully open water supply valve. Condition: Weak, incomplete, sluggish, or no flush Inadequate water pressure, an improperly adjusted Flush-Valve Cartridge, a clogged inlet-screen, or insufficient air-draw may cause a weak, sluggish, or no flush condition. 1. Make sure that the water supply valve is fully open.

Figure 7a

2. Check for proper installation/adjustment of the Flush-Valve Cartridge. (see Step 3, Water runs and will not shut off) 3. Turn off the water supply valve. 4. Flush the toilet to relieve the pressure. 5. Disconnect the water supply line from the supply-shank (A). (See Figure 6) a. Examine the inlet-screen and remove anything that may be blocking the flow of water into the FLUSHMATE tank. The inlet-screen can be removed by inserting a pointed object (such as a large paperclip or the blade of a pen-knife) into the lower-supply shank and working the inlet-screen loose. (See Figures 7a, 7b, 7c) The inlet-screen easily snaps back into position by pushing it upward into the supply-shank with your fingertip. (See Figure 7d) 6. Examine the Air Inducer (D) for obstruction or damage. (See Figure 8)

Figure 7b

Figure 7c
a. Make sure the water supply valve is turned off and the toilet has been flushed to relieve the pressure. b. Remove the Air Inducer Cap. (See Figure 9) c. Remove the Duck-bill Valve from the Air Inducer Cap. (See Figure 10) The flat lips of Duck-bill Valve should open fully when the square sides are squeezed together. (See Figure 11) Rinse any obstruction or mineral deposits from the Duck-bill Valve. If the Duck-bill Valve is damaged, it must be replaced.

Figure 7d

d. Insert the Duck-bill Valve into the Air Inducer Housing. (See Figure 12) e. Put the Air Inducer Cap back on, and tighten finger-tight only. (See Figure 13) f. Reconnect the water supply line and fully open water supply valve. 7. Check Air Inducer for sufficient air-draw. Place a small amount of water (two to three drops) over the hole on top of the Air Inducer Cap (See Figure 14) and flush the toilet. If the Air Inducer is working properly, the water will be drawn in. (See Figure 15)

Figure 8

8. Check the Flush-Valve Cartridge for leaks. Pour a small amount of water into the Cartridge Housing area. (See Figure 16) If bubbles are coming from the center or the edge of the Flush-Valve Cartridge, it should be replaced.

Figure 9

Condition: Vacuum Breaker Leaking If the Vacuum Breaker (E) is leaking, it is likely that the water pressure is insufficient or that there is insufficient flow due to a plugged inlet-screen in the Lower Supply Shank. The recommended static pressure for the 503 Series is between 20 psi and 125 psi and for the 504 Series between 25 and 125 psi.

Figure 10

Note: If the trouble-shooting steps listed in this manual do not resolve your problem, contact FLUSHMATE Consumer Services at 800-533-3460 or email info@flushmate.com. Please be prepared to provide the serial number and date of installation of your FLUSHMATE system.
Winterizing ____________________________________________________
1. Turn off the water supply valve and flush the toilet to relieve the pressure.

Figure 11

2. Place a bucket under the Lower Supply Shank (A) and disconnect the water supply line, allowing the water to drain into the bucket. 3. Push down on the Actuator and pull it up momentarily to allow air into the vessel. 4. Follow the fixture manufacturers instructions for winterizing the bowl. 5. Do not put anti-freeze or any other chemical agents in the china holding tank or in the FLUSHMATE Tank.

Figure 12

Points to Remember____________________________________________
When replacing components on the FLUSHMATE Flushometer-Tank System, make certain that the water supply valve is turned off and the toilet has been flushed to relieve pressure in the FLUSHMATE tank. USE OF PETROLEUM-BASED LUBRICANTS OR CORROSIVE CLEANING PRODUCTS CONTAINING CHLORINE, SUCH AS HOUSEHOLD BLEACH, DROP-IN BLOCKS OR TABLETS, OR DISINFECTANTS THAT ARE APPLIED INSIDE THE CHINA HOLDING TANK WILL VOID YOUR FLUSHMATE WARRANTY. FLUSHMATE Flushometer-Tank Systems are designed to be used with cold water. The Flush-Valve Cartridge can be removed by inserting the handles of a pair of pliers into the top of the Flush-Valve Cartridge and turning counter-clockwise.

Figure 13

Figure 14
A small amount of water may be present in the bottom of the china-holding tank. The potential for odor can be eliminated by adding a cup of white vinegar to the china holding-tank. The white vinegar will act as natural disinfectant. Your water pressure is adequate if your water supply line will yield one or more gallons of water within thirty (30) seconds. Replacement parts are readily available by contacting Consumer Services at 800-533-3460 or by visiting the Where to Buy section of our website, www.flushmate.com. If you would like additional information or require technical assistance, please contact FLUSHMATE Consumer Services at 800-533-3460, or visit our website, www.flushmate.com. For faster service, please be prepared to provide the serial number and date of installation of your FLUSHMATE system.

Figure 15

Figure 16
ATTENTION OWNER THESE ARE THE TERMS OF YOUR WARRANTY Sloan FLUSHMATE (the Company) warrants the FLUSHMATE (flushometer-tank) operating system (the unit) to be free of defects in material and workmanship for a period of ten (10) years on the replacement components and a lifetime limited warranty on the FLUSHMATE tank from the date of installation and the Company promises to replace any part of this product that proves, upon our inspection and within ten years from date of installation, to be defective in material or workmanship. All labor and transportation costs or charges incidental to warranty service are to be borne by the purchaser-user. This warranty is subject to the following: Specific Conditions to Warranty 1. A Warranty Registration card has been fully completed and mailed by the purchaser (the user) to the Company within thirty (30) days of the date of installation. Product may also be registered online at www.flushmate.com or by calling 800-533-3460. 2. The unit has been subject to proper installation, operation and maintenance as outlined in the installation instructions that were supplied with the unit. Note carefully that this warranty is voided if the unit is installed and operated subject to water supply line pressures greater than 125 psi (static) or less than 20 psi (static) for the Series 503 or less than 25 psi (static) for the Series 504. 3. Service and repairs may only be performed by authorized representatives of the Company or by others upon specific approval by the Company. Unauthorized repairs or alterations shall specifically void the warranty. 4. USE OF PETROLEUM-BASED LUBRICANTS OR CORROSIVE CLEANING PRODUCTS CONTAINING CHLORINE, SUCH AS HOUSEHOLD BLEACH, DROP-IN BLOCKS OR TABLETS, OR DISINFECTANTS THAT ARE APPLIED INSIDE THE CHINA HOLDING TANK WILL VOID YOUR FLUSHMATE WARRANTY. 5. Proof of purchase is required. Exclusions IN NO EVENT SHALL THE COMPANY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FOR DAMAGES RESULTING FROM IMPROPER INSTALLATION, OR FOR DAMAGES CAUSED BY NEGLECT, ABUSE OR ALTERATION. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE ARE LIMITED TO A PERIOD OF TEN (10) YEARS FROM DATE OF INSTALLATION. Some states do not allow limitations on the duration of an implied warranty and some states do not allow exclusions or limitations regarding incidental or consequential damages so the above limitations may not apply to you. This warranty gives you specific legal rights and you may have other rights, which vary from state to state. No person is authorized to change, add to, or create any warranty or obligation other than that set forth herein. To obtain warranty service, contact Consumer Services toll free (USA & CANADA) 800-533-3460 or write to us at: FLUSHMATE A Division of Sloan Valve Company ISO 9001 Quality System Certified 30075 Research Drive New Hudson, MI 48165 U.S.A. 800-533-3460 248-446-5300 www.flushmate.com