England Logistics

COMPLETExRM, Inc. 331 South Rio Grande, Suite 203 Salt Lake City, UT 84101
Location: Salt Lake City, UT URL: www.englandlogistics.com
Service Area: Global Annual Revenue: $130 million
Industry: Transportation Employees: 182

TRANSPORTATION

U.S. Trucking Giant Continues 80-Year Legacy of Innovation by Adopting FranklinCoveys PlanPlus Online
!"#$"%#& '($() #*+,-*./) %*0() 12-.34-56252.)7*)8-,6)9-:2 )'76;/) 7< )=*2)=>)612 ),-5+2<6) 52>57+25-62.)6540:7*+) -*.) 65-*<?=56-@=*) 0=A?-*72< )7*) 612) B*762.) 86-62<() '($() #*+,-*.) 1-<) C22*) 7*) C4<7*2<<) >=5) A=52)61-*)DE);2-5<)-*.)1-<)2F?-*.2.)7*)<7G2)A=52)61-*)62*H>=,.)=I25)612)?-<6)6J=).20-.2<()

CASE STUDY

K7,,)L5=-.C2*6/) A-*-+25) =>)65-7*7*+)-*.).2I2,=?A2*6) >=5) #*+,-*.)9=+7<@0</) - )J1=,,;) =J*2.) <4C<7.7-5;)=>)'($()#*+,-*./)-M57C462<)0=A?-*;)+5=J61)6=)-)<1-52.)7**=I-@I2)A2*6-,76;()) #*+,-*.)9=+7<@0<)1-*.,2< )52,-@=*<17?< )J761)A=52)61-*)NO/EEE) =6125) 6540:7*+) C4<7*2<<2< )6=) A-:2) <452) -,,) =I25P=J) >527+16) +26<) <17??2.() Q12;).2,7I25) 65-*<?=56-@=*) <25I702< ) >5=A) *-@=*J7.2) ,=0-@=*<) J761) <6-R*+/) <4??=56/) 2347?A2*6) -*.) 6201*=,=+72</) 2*-C,7*+) 61275) 0,72*6< )6=) C2M25) A-*-+2) 61275) 0=<6< )-*.)>=04< )=*) 61275) 0=52 )C4<7*2<<() #*+,-*.)9=+7<@0< )7<) 5-*:2.)SD61)=46)=>)ST/EEE)C5=:25-+2<()) 'UV99#WX# %*) =5.25) 6=) <4002<<>4,,;) A-*-+2 ) 2F7<@*+) 04<6=A25) 52,-@=*<17?< ) -*.) C57*+) 7*) *2J) =*2</) L5=-.C2*6) :*2J) <12 )J=4,.) *22.) *=6) Y4<6) -*;) '$Z) ['4<6=A25) $2,-@=*<17?) Z-*-+2A2*6\) -??,70-@=*)>=5) 125) 0=A?-*;()812)*22.2.)- )6201*=,=+;)?,-]=5A)61-6)7*0,4.2.)'$Z) -*.)L^Z) [L4<7*2<< )^5=02<< )Z-*-+2A2*6\)52,-62.)<25I702< )6=)-,,=J)125)6=)A=52)2_20@I2,;)65-0:)2F7<@*+) -00=4*6< )-*.)A-:2)612)A-*-+2A2*6)=>) :2;) 65-*<-0@=*<)-*.)?5=02<<2< ),7:2)52?=5@*+/) <-,2<) -46=A-@=*/)-*.)C7,,7*+)2-<725)-*.)A=52)2R072*6()) 8!9BQ%!W &17,2) ,==:7*+) 7*6=) 125) =?@=*</) L5=-.C2*6).7<0=I252.) ^,-*^,4<`) !*,7*2) C;) a5-*:,7*'=I2;) [JJJ(?,-*?,4=*,7*2(0=A\/) J1701) J-<).2I2,=?2.) Y=7*6,;) J761)'!Z^9#Q#F$Z/) -*) #*625?57<2) ) N(E)'$Z)<=,4@=*)?5=I7.25)>=5)<A-,,)-*.)A2.74A)C4<7*2<<2<( b&2)01=<2 )6=)+=)J761)^,-*^,4< )!*,7*2)C20-4<2)76)7<)6=6-,,;)04<6=A7G-C,2/)-*.)>=5)612 )>-06)61-6)76) 7< )&2CHC-<2.)-*.)61252>=52 )-002<<7C,2 )>5=A)-*;J1252/c)<-7.)L5=-.C2*6()b%6)7<)-,<=)2-<;)6=)4<2/) -*.)1-<)-),=J25)0=<6)?25)4<25)61-*)2I25;617*+)2,<2)%),==:2.)-6(c
Enterprise 2.0 CRM for Small to Medium Business
ACHIEVE the HIGHEST Levels of PRODUCTIVITY
L5=-.C2*6)12,?2.)7*62+5-62)^,-*^,4<)!*,7*2)7*6=)612)0=A?-*;d< ).-7,;)C4<7*2<<()^,-*^,4< )!*,7*2) 7< )C47,6)=*)'!Z^9#Q#F$Zd< )'F$Z)['=A?,262)e;*-A70)$2,-@=*<17?)Z-*-+2A2*6\)a=4*.-@=*/) J1701)7<)-)K-I-HC-<2./) 8=fJ-52H-<H-H825I702 )[8--8\).2,7I25;) ?,-]=5A() Q12).;*-A70) 825I702H =572*62.)V50176206452)[8!V\)=>)^,-*^,4< )!*,7*2 )2-<7,;) 7*62+5-62< )04<6=A7G-C,2 )'$Z)<=,4@=*<) <401) -< )0=*6-06) A-*-+2A2*6) -*.) <-,2< )>=502) -46=A-@=*) J761) 612)a5-*:,7*'=I2;) ?,-**7*+) A261=.=,=+;) =>) 6-<:)A-*-+2A2*6/).-7,;) -*.)J22:,;) ?,-**7*+/) -A=*+) =6125< )>=5)7*.7I7.4-,<) -*.)=5+-*7G-@=*<)6=)4@,7G2)I7564-,,;)-*;@A2)-*.)-*;J1252)I7-)612)%*625*26(
anywhere. It is also easy to use, and has a lower cost per user than everything else I looked at. Jill Broadbent, England Logistics
b%)1-I2)C22*)I25;)1-??;)J761)'!Z^9#Q#F$Zd<)04<6=A25) <4??=56() &12*2I25) % )1-I2)-*) 7<<42 )-57<2)612;) -52 )I25;) 3470:)6=)52<?=*./c)<-7.)L5=-.C2*6()bQ1275)<6-_)1-<)C22*) 52-,,;) 2-<;) 6=) J=5:) J761() V< ) #*+,-*.) 9=+7<@0< ) A=I2<) >=5J-5./) ^,-*^,4< )!*,7*2 ) J7,, ) C2) 61252 )-< )J2) +5=J) 6=) >4,g,,)=45)01-*+7*+)C4<7*2<<)*22.<(c

801.438.3460

www.planplusonline.com !

info@planplusonline.com

ABOUT COMPLETExRM: COMPLETExRM is the leading provider of Enterprise 2.0 CRM solutions for SMB built on its Complete Dynamic Relationship Management (CxRM) Foundation. Utilizing a Java-based Service-Oriented Architecture (SOA), The CxRM Foundation delivers Web Services and is easily extended and customized to meet the needs of any industry, organization or individual. Using its CxRM Foundation, COMPLETExRM creates private-label or OEM customer relationship management (CRM) offerings. FranklinCovey partnered with COMPLETExRM to develop and deliver PlanPlus Online, a Webbased, Software-as-a-Service (SaaS) application that allows worldwide customers to apply FranklinCovey planning methodology combined with dynamic relationship management services via the Internet. For more information, please visit www.completexrm.com.

ABOUT FRANKLINCOVEY: FranklinCovey is the global leader in effectiveness training, productivity tools, and assessment services for organizations, teams, and individuals. FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities. Clients include 90 percent of the Fortune 100, more than 75 percent of the Fortune 500, thousands of small and midsized businesses, as well as numerous government entities and educational institutions. Organizations and individuals access FranklinCovey products and services through corporate training, licensed client facilitators, one-on-one coaching, public workshops, catalogs, more than 80 retail stores, and franklincovey.com. FranklinCovey has nearly 1,500 associates providing professional services and products in 37 ofces serving more than 100 countries.
DECEMBER 2007 v2 COMPLETExRM, Inc. COMPLETExRM, and the COMPLETExRM logo are Trademarks of COMPLETExRM, Inc. All other trademarks and logos are the property of their respective owners. All rights reserved.
$#8B9Q8 87*02 ) 7A?,2A2*@*+) ^,-*^,4< ) !*,7*2) 7*) W=I2AC25) NEET/) #*+,-*.) 9=+7<@0< )1-< ) A=52) 61-*).=4C,2.) 7*) <7G2 ) -*.) L5=-.C2*6) 1-< ) C22*) -C,2) -.-?6) ^,-*^,4<)!*,7*2)6=)g6)125)0=A?-*;d< )+5=J7*+)*22.< )J761) We chose to go with ,7M,2)2_=56()812)7< )*=J)-C,2)6=)A-*-+2)04552*6)-00=4*6</) PlanPlus Online because -034752)>46452 )-00=4*6</) -<<7+*),2-.< )6=)>2,,=J)C5=:25</) it is totally customizable, and for -*.)>=,,=J)4?)=*)<-,2< )0-,,<)J761)2-<2h)-*.)-6)- )>5-0@=*) the fact that it is Web-based and =>)612)0=<6)61-*)=6125)'$Z)?5=I7.25<)=_25( therefore accessible from