Interference Information

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is receiving the interference). Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, How To Identify and Resolve Radio/TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This 27907 telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range.
RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION:

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF DANGEROUS VOLTAGE INSIDE THE PRODUCT.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT

Table of Contents

Equipment Approval Information.. 2 Interference Information.. 4 Hearing Aid Compatibility (HAC).. 6 Licensing... 6 FCC RF Radiation Exposure Statement.. 6 Information for DECT Product.. 6 Table of Contents... 7 Introduction... 12 Before You Begin... 12 Parts Checklist (for model 27907)... 12 Telephone Jack Requirements..13 Installation... 13 Digital Security System...13 Important Installation Guidelines..14 Handset Layout... 15 Base Layout.. 16 Installing the Phone.. 17 Installing the Handset Battery..17 Base Station...18 Answering System Setup.. 19 Setting the Voice Prompt Language.20 Voice Time/Day Stamp and Real Time Clock.20 Speaker Volume...21 Voice Instruction..21 Recording the Outgoing Announcement..21 Reviewing and Choosing the Announcement.22
Programming the Telephone.. 23 Standby Screen..23 Programming Functions..23 Room Monitor (applicable only with additional handsets)...23 Handset Setup..25 Language...25 Handset Name...26 Ringer Tone...27 Ringer Volume..27 VIP Melody...28 Storing VIP Melody...29 Changing a Stored VIP Melody Record.30 Reviewing And Deleting Stored VIP Melody Record. 30 Key Tone...31 Audio Predial...31 Message Alert (for answering system)..32 Rings to Answer (for answering system)..32. Security Code (for answering system)..33 Area Code...34 Tone/Pulse...35 Registration...35 De-Registration...36 Global De-registration...38 Default Setting..38

Answering System Setup

This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. Press the ans on/off button to turn the answering system on and off. The MESSAGES indicator lights when the answering system is on. The indicator blinks when you have new messages. NOTE: The answering system displays - - when it is off.
Setting the Voice Prompt Language
The default voice prompt language is English. To change the answering systems voice prompt language, Press the language button on top of base to change to the FRENCH voice prompt. The unit announces OPTION FRANCAISE and Fr shows in the message counter. Press the language button again to change to the SPANISH voice prompt. The unit announces SELECCION ESPANOL and SP shows in the message counter. NOTE: To change to English, press the language button again. En shows in the message counter. NOTE: In remote access mode, the system follows the selected language. The voice prompt language cannot be switched remotely.
Voice Time/Day Stamp and Real Time Clock
1. Make sure the answering system is ON. 2. Press and hold the DAY/CHECK button to set the day of the week. 3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or 12PM, 1PM. 4. Press and release the MIN button to advance the clock in one minute intervals. Press and hold to increase by 5minute increments. 20
5. After the time is set, the real time clock will be displayed on the handset within 1 minute. NOTE: You must set the day manually. You may choose to set the time manually as well, although the time is automatically transmitted by your local phone company as part of Caller ID service. If you subscribe to Caller ID service, the current time is set automatically when you receive your first CID record.

Speaker Volume

Use the volume (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum.

Voice Instruction

If you need additional assistance, press the review button in standby mode and follow the voice instructions.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. You may record an outgoing announcement in the answerer or choose the default for your current outgoing announcement.
1. Make sure the answering system is ON. 2. Press and hold the announce button until the speaker announces RECORD ANNOUNCEMENT AFTER TONE. 3. Begin speaking after you hear the beep. 4. Release the button when you finish your announcement. NOTE: If you choose not to record an outgoing announcement, a default announcement plays instead. To return to the default announcement after you have recorded your own outgoing announcement, press the announce button and release it when you hear the beep. Or, press the delete button while the announcement is reviewing. Sample Outgoing Announcement Hi, this is (use your name here), I cant answer the phone right now, so please leave your name, number and a brief message after the tone, and Ill get back to you. Thanks. NOTE: The maximum recording time for the outgoing announcement is 2minutes.

Reviewing and Choosing the Announcement
Press and release the announce button to review and select this one as your outgoing announcement. NOTE: Press the PLAY/STOP button at any time to stop playing the announcement. 22
Programming the Telephone

Standby Screen

The handset displays the handset number and user name.

Programming Functions

The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Room Monitor and Handset Setup.
Room Monitor (applicable only with additional handsets)
1. Make sure your phone is OFF (not in talk mode). 2. Press the mute/program button to go to the main menu. 3. Press caller ID-volume ( 6 or 5) button to scroll to ROOM MONITOR. 4. Press mute/program button to enter ROOM MONITOR menu, ROOM MONITOR EXTENSION? shows in the display.
5. Use the touch tone pad to enter the handset number to be monitored. NOTE: When this phone system is expanded (up to 4 handsets by purchase of optional Model 27918 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET 4 respectively. 6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset. NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle. NOTE: While in room monitoring mode, the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call. You may press the SPEAKER button to quit room monitor and answer the call. NOTE: While in room monitoring mode, the originating handset can be switched to monitor by handset earpiece by pressing the TALK/CALLBACK button once. Switch back to speakerphone by pressing the SPEAKER button once. NOTE: Press the exit button on the handset to exit room monitormode.

Handset Setup

1. Make sure your phone is OFF (not in talk mode). 2. Press the mute/program button to go to the main menu. 3. Press caller ID-volume ( 6 or 5) button to scroll to HANDSET SETUP. 4. Press mute/program button to confirm and you may program the following items: Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Audio Predial, Message Alert, Rings to Answer, Security Code, Area Code, Tone/Pulse, Registration, Deregistration and Default Setting. NOTE: During programming, you may press the exit button at any time to exit the sub-menu and return to the menu.

Language

From the Handset Setup Menu: 1. Press the caller ID-volume ( 6 or 5) button to scroll to the SET LANGUAGE sub-menu. 2. Press mute/program button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP shows in the display. 3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the caller ID-volume ( 6 or 5) button to scroll to the desired language. English is the defaultsetting. 25

Answering Calls

1. When the phone rings, press the SPEAKER button on the handset. - OR Pick up the handset and press the TALK/CALLBACK button. 2. When finished, press SPEAKER or TALK/CALLBACK to hang up. 41
NOTE: Adjust the handset volume by pressing the caller ID-volume ( 6 or 5) button during a call.

Call Timer

After you press the TALK/CALLBACK button on the handset, the built-in call timer shows on the display and counts the length of time of the call in minutes and seconds.

Auto Standby

If you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected.
Ringer HI/LO/OFF (Shortcut)
There are two ways to set the ringer to HI/LO/OFF. One is the traditional way as described in the Programming Functions; Handset Setup; Ringer Volume menus. The other one is this short cut to ringer menu. 1. Make sure the phone is OFF (not in talk mode). 2. Press the #pause/ringer button to display SET RINGER 1HI 2LO 3OFF. 3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the caller ID-volume (6 or 5) button to scroll to your selection. HI is the default setting. 4. Press #pause/ringer button again to save and display the new selection for a few seconds. 42

Flash/Call Waiting

If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display. To connect to the waiting call, press the flash/answerer button on the handset, and your original call is put on hold. To switch between the two calls, press the flash/answerer button. TIP: Do not press the TALK/CALLBACK button on the handset to activate a custom calling service, such as call waiting, or call will disconnect.

Last Number Redial

You may redial a number up to 32 digits long. To quickly redial the last number you dialed: 1. Press the TALK/CALLBACK button. 2. Press the redial button. -OR-
3. Press the redial button first, then use the caller ID-volume ( 6 or 5) button to select the desired redial number. - Press the caller ID-volume ( 5) to review the oldest call and scroll toward the most recent calls (higher numbers). - Press the caller ID-volume ( 6 ) to review the newest call and scroll to older calls (lower numbers). NOTE: You may choose from three last dialed numbers. 4. Press the TALK/CALLBACK button. The number dials automatically. If you get a busy signal and want to keep dialing the number, press the redial button to quickly redial the number.
Press the exit button to exit a menu function and return to the standby screen.
The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual.

Handset to Handset Paging (applicable only with additional handsets)
1. Make sure the phone is OFF (not in talk mode). 2. Press and release the int button on a handset. PAGING EXTENSION? shows in thedisplay. 3. Use the touch-tone pad to enter the handset number you want to page. 4. To cancel the page, press the exit, int, or TALK/CALL BACK button on the originating handset, or press the exit button on the receiving handset.
Paging All Handsets from a Handset (applicable only with additional handsets)
1. Make sure the originating phone is OFF (not in talk mode). 2. Press and release the int button on a handset. PAGING EXTENSION? shows in thedisplay. 3. Use the touch-tone pad to enter the handset number you want to page. (1= to page Handset 1, 2=to page handset 2, etc., and 5=to page all handsets) 4. To cancel the page, press the exit, int, or TALK/CALL BACK button on the originating handset, or press the exit button on the receiving handset.
Paging from the Base/Group Page
Use the base-only to page all registered handsets at the same time. 1. Press the page button on the base. All handsets beep for two minutes, and PAGING FROM BASE shows on each handsets display. 2. To cancel the page, press the page button on the base, or press the TALK/CALLBACK button or the exit button on each handset.
To have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them. 1. Press the mute/program button. The handset display shows MUTE ON. 2. Press the mute/program button to cancel and return to your phone conversation.

Receiver Volume Control

When the handset is ON (in talk mode) you may adjust the receiver volume by pressing the caller ID-volume ( 6 or 5) button. There are four volume levels to choose from. When the maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and VOL 4 is maximum. 46

Volume Boost

During a conversation, you may increase the volume by pressing the Volume Boost button on the side of the handset, AUDIO BOOST will show in display. The volume will return to its original setting when you hang up the phone or if you press the Vol Boost button again during conversation. NOTE: The Volume Boost feature can be turned on at any Volume Level setting during conversation. Also, the volume level can still be adjusted after the Audio Boost Feature is enabled by using the CALLER ID-VOLUME (6 or 5) button.
Intercom Operation (applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls.

Making an Intercom Call

1. Make sure the handset is OFF (not in talk mode). 2. Press the int button on the handset. 3. Use the touch-tone pad to select the handset you want to page. NOTE: To cancel page, press the int button again or the exit button on the sending handset. 47

1. Make sure the phone is OFF (not in talk mode). 2. Press the memory button to display SELECT MEMORY 0150. 3. Press the caller ID-volume ( 6 or 5) button to scroll to the record you want to delete or use the touch-tone pad to enter the desired memory location. 4. Press the delete button to mark the record for deletion. The display shows DELETE? 5. Press the delete button to delete the record. DELETED shows in the display. NOTE: If you dont want to change or delete a record, simply press the exit button, or wait for one minute to exit the review mode automatically.
Dialing a Number from Memory
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALLBACK or SPEAKER button. 2. Press the memory button to display MEMO # - -. 3. Use the touch tone pad to enter the memory location number. The number dialsautomatically. -OR1. Make sure the phone is OFF (not in talk mode). 61
2. Press the memory button to display SELECT MEMORY 0150. 3. Press the memory location for the phone number you want to dial, or use the caller ID-volume ( 6 or 5) button to scroll to the number you want to dial. 4. Press the TALK/CALLBACK or SPEAKER button. The number dials automatically.
Chain Dialing from Memory
Use this feature to make calls from records stored in memory which require a sequence of numbers, such as a calling card number used for a frequently called long distance number. The following example shows how you can store each part of the dialing sequence and use chain dialing to make a call through a long distance service:
The Number For Memory Location Long Distance Access Number 7 Authorization Code 8 Frequently called long distance number 9
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALLBACK or SPEAKER button. 2. Press the memory button, and then press 07. 3. When you hear the access tone, press the memory button, and then press 08. 4. At the next access tone, press the memory button and then 09. 62
Answering System Operation
This section discusses the buttons and features on the answering system.
Message Counter Indicator
The message counter gives you a numeric display of how many messages you have. The new message indicator flashes to indicate you have new messages. See below for the details. a) Message counter has a number displayed without flashing - No new messages. Shows total number of old messages. b) Message counter has a flashing number displayed - There are new messages. Shows total number of old and new messages. c) Message counter has bars ( - - ) - Answerer is off. d) Message counter has an F flashing on the display Memory is full. e) Message counter has a CL flashing on the display - Clock is not set since power up or after power failure. f) Message counter has six horizontal bars flashing on the display - MEMO recording. g) Message counter has a An flashing on the display Answering incoming calls and recording an incoming call.

To erase a message from the handset : 1. Press the flash/answerer button on the handset 2. Press the play/stop (key 2) on the handset. 3. Press the erase (key 0) on the handset to erase a message during playback. NOTE: Erased messages cannot be restored.

Remote Access

You may access the answering system with the cordless handset or from any tone-dial compatible telephone.

Cordless Handset

Use the corresponding handset keys just like you would use the base buttons (see Answering System Setup). The button functions are located on the handset above each number key. For example, to play messages: Press the flash/answerer button. The display shows ANSWERER REMOTE ACCESS. Press the play/stop button to play the message. When you are finished listening to your messages, press the flash/answerer button again.
Screening Calls from the Handset
Use the handset to screen calls even when you cant hear the answering system. When the answering system picks up: 1. Press the flash/answerer button to access the answering system. CALL SCREENING shows on the display. 2. Listen as the caller leaves a message. 3. Press the TALK/CALLBACK or SPEAKER buttons to speak to the person or press the flash/answerer button to stop screening the call.
Accessing the Answering System from Another Location
You can access your answering system from any touchtone phone by entering your 3-digit security code during the playing of outgoing announcement or after you hear the outgoing announcement. 1. Dial the telephone number to which the answering system is connected. 2. While the outgoing announcement is playing, enter the security code 123 OR After the announcement has played and you hear a tone, enter security code 123 68
3. Follow the voice menu to use the answering systems remote functions. The remote feature lets you perform the following functions: To Press this button Review message 1 Play back messages 2 Stop message playback 2 Erase message 0 (during message playback) Skip message 3 Turn off/on answerer 4 Review voice menu options 7
When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If you dont enter the security code within 8 seconds, the phone hangs up. You should erase some messages so the answering system can record new messages. NOTE: The unit also answers after the 10th ring if it is turned off. To access the answering system, enter your 3-digit security code.
Belt Clip and Optional Headset

Indicates a repeat call message. Indicates a new call from the same number was received more than once. SEARCHING Indicates handset is searching for the base. Indicates the handset is in SPKR speakerphone mode. UNKNOWN CALLER/ Indicates incoming call is from an NAME/NUMBER area not serviced by CID or the CID information was not sent.
Answering System Display Messages
The following messages show the status of the answering system or help you set up and use the system. 0-59 Indicates the total number of messages. The voice time/day stamp needs to CL (blinking) be set. Answering system is turned off. - - An (blinking) The system is answering a call. F (blinking) Answering system memory is full. Six bars (blinking) The system is recording a memo or an announcement. External line remote answering LA (Line Access) system. 76

Handset Sound Signals

Signal A long warbling tone (with ringer on) Three short beeps (several times) One beep every 7 seconds Meaning Signals an incoming call Page signal Low battery warning

Troubleshooting Guide

Telephone Solutions
No dial tone Check or repeat installation steps: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base and the wall jack. Connect another phone to the same jack. If it doesnt work, the problem might be your wiring or local service. The handset may be out of range of the base. Move closer to the base. Make sure the battery is properly charged (for 16 hours). Make sure the battery pack (in the handset) is properly installed. 77
The handset should beep when you press the TALK/ CALLBACK button, and the charge indicator on the base should be lit when the handset rests in the cradle. If not, the battery may need to be charged. Place handset in charge cradle for at least 20 seconds to reset the unit. Handset does not ring Make sure the handset ringer software switch is set to on. The handset may be out of range of the base. Move closer to the base. You may have too many extension phones on your line. Try unplugging some extensions. Check for a dial tone. You experience static, noise, or fading in and out The handset may be out of range of the base. Move closer to base. Make sure base is not plugged into an electrical outlet with another household appliance. If necessary, relocate the base. Charge the battery (for 16 hours).

Unit beeps Clean the charging contacts on the cordless handset and base charge cradle with a soft cloth or an eraser. See solutions for No dial tone on previous page. Replace the battery. Memory dialing doesnt work Did you program the memory location keys correctly? Did you follow proper dialing sequence? Unit locks up and no communication between the base and cordless handset Unplug the power adaptor from the electrical outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet. Reconnect the battery and charge for 16 hours.

Caller ID Solutions

No Display Charge the battery (for 16 hours). Or replace the battery. Make sure the unit is connected to a non-switched electrical outlet. Disconnect the power adaptor from the base and reconnect it.
Caller ID Error Message The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line. No Caller ID You must be subscribed to the standard Name/Number Caller ID service from your local telephone company to receive CID information.

Battery Solutions

If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: Short talk time Poor sound quality Limited range Charge indicator fails to turn on
Answering System Solutions
Cant hear messages, beep, etc. Adjust speaker volume. Time/Day setting stuck at 12 a.m Mon. Set the time clock.
Answers on 10th ring Make sure answering system is turned on. Answering system memory may be full. Erase some messages. Incoming messages are incomplete An extension phone may have been lifted as a message is received. Answering system memory is full. Erase some messages. You may have accidently pressed the play/stop button during playback and stopped the message. Wont respond to remote commands You must use a tone-dial phone. This phone does not support pulse (rotary) dialing. Make sure to enter the correct security code. Did unit hang up? If you take no action for a period of time, it automatically hangs up.

Causes of Poor Reception

Aluminum siding. Foil backing on insulation. Heating ducts and other metal construction that can shield radio signals. You re too close to appliances such as microwaves, stoves, computers, etc. 81
Atmospheric conditions, such as strong storms. Base is installed in the basement or lower floor of the house. Base is plugged into AC outlet with other electronic devices. Baby monitor is using the same frequency. Handset battery is low. Youre out of range of the base.

General Product Care

To keep your unit working and looking good, follow these guidelines: Avoid dropping the handset, as well as other rough treatment to the phone. Clean the phone with a soft cloth. Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other chemical products to clean the unit. Doing so will damage the finish. Retain the original packaging in case you need to ship the phone at a later date. Periodically clean the charge contacts on the handset and base with a clean pencil eraser.

Service

If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the users authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329. Or refer inquiries to: Thomson Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. Purchase date ____________________________ Name of store ____________________________
Accessing the Answering System from Another Location 68 Accessory Information 93 Advanced Intercom Features 49 Answering Calls 41 Answering System Display Messages 76 Answering System Operation 63 Answering System Setup 19 Answering System Solutions 80 Area Code 34 Audio Predial 31 Auto Standby 42 Before You Begin 12 Belt Clip and Optional Headset 70
Caller ID (CID) 52 Caller ID Solutions 79 Call Timer 42 Call Waiting Caller ID 52 Causes of Poor Reception 81 Chain Dialing from Memory 62 Changing a Stored VIP Melody Record 30 Changing Records Stored in Memory 60 Changing the Battery 71 Connecting an Optional Headset to the Handset 70 Connecting the Belt Clip 70
Base Layout 16 Base Station 18 Battery Safety Precautions 72 Battery Solutions 80

How state law relates to this warranty: Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: This warranty does not apply. Contact your dealer for warranty information.

Accessory Information

DESCRIPTION Handset Replacement Battery AC Power converter Belt Clip Headset Accessory Handset with Charge Cradle MODEL NO. 5-2721 5-2760 5-2717 5-2425 27918
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.
A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability. *Prices are subject to change without notice.
Model (Rev. 0 Dom E) 07-11 Printed in China
Thomson Inc. 10330 North Meridian Street Indianapolis, IN Thomson Inc. Trademark(s) Registered Marca(s) Registrada(s)

Telecommunications Access Iowa 2009 Approved Equipment List and Voucher Values (MSPP)*
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Bluetooth Cellphone Neckloop BTLOOP Clarity CE30 Neckloop (30dB) Clarity WS-2749 Amplified handset for outgoing speech ClearSounds CL001Headset ClearSounds CL002 Headset ClearSounds CL003 Headset ClearSounds CLAY7v2 Neckloop for T coil hearing aid users ClearSounds CLAY7BT Bluetooth Neckloop Cochlear Implant Adapter Cord 3.5 mm jack Geemarc CL BlueHook Bluetooth Neckloop HC-BLUEHOOK Geemarc TLOOP Neckloop with Mic HATIS Director (dual) HATIS Director (single) HATIS Freedom Mach Single Headset HATIS Freedom Mach Dual Headset HATIS Lite HATIS Producer Hitec 900HS Headset Hitec PL-200 Headset NoiZfree-Twin Headset NoizZfree-One Headset NoiZfree Beetle Bluetooth Cellphone Single Headset HC-BEETLE NoiZfree Beetle Single Silhouette with Neckloop HC-BEETLE/LOOP NoiZfree Beetle Dual Silhouette w/ Neckloop/telecoil hook HC-BEETLE/LP/T Panasonic TCA86 Headset Phonic Ear Silhouette BTE Inductor HC-SINGLE/SIL Phonic Ear Silhouette BTE Inductor HC-DUAL/SIL Plantronics M170 Mobile Convertible Telephone Headset Plantronics M175 Mobile Headband Telephone Headset with Volume Control Plantronics M220 Mobile Telephone Headset T-Link Headset Williams Sound Neckloop, 18" Cord, 3.5mm Plug Williams Sound Neckloop, 45" Cord, 3.5mm Plug Williams Sound Neckloop, Child's Size, 13" cord, 3.5mm Plug Williams Sound Telelink Telephone Adapter 3.5 mm plug Clarity C435, Cordless (30 dB) Clarity C510 Amplified Phone Caller ID, Black (30 dB) Clarity D603 Caller ID, Cordless (30 dB) Clarity D613 Answering Machine, Caller ID, Cordless ( 30 dB) Clarity P300 Photo (20 dB) Clarity P400 Photo, Vibrating handset (26 dB) Clarity W1000, (33 dB) Clarity W1100 (33 dB) Clarity XL-30, Big backlit buttons, (30 dB) ClearSounds A300, Answering machine, Speakerphone, Vibrating handset, Caller ID, Cordless (25dB) GE 27906GE1 Caller ID, Call waiting, Cordless (20 dB) GE 29568GE1 Big Button, Speakerphone (23 dB) Geemarc Ampli200 Big Button, Speakerphone (35 dB) Geemarc Ampli1100 (30 dB) Serene Innovations HD-30P Photo Phone, w/out Speakerphone (26 dB) Serene Innovations HD-40P Photo Phone, Speakerphone (26dB) Ultratec Crystal Tone (35 dB) Williams Sound PhoneMax TEL030
Enhanced Amplified Phone $156.92 (Includes both corded/cordless over 35db)
Clarity C2210 with DCP ( 50 dB) Clarity C4205 2.4GHz Battery backup, Cordless Clarity C4210 2.4GHz , Caller ID, Battery backup, Cordless (50 dB) Clarity C4220 Speakerphone, Cordless ( 50 dB) Clarity C4230, Speakerphone, Answering machine, Cordless (50 dB) Clarity CLS45i 2.4GHz Dual Speakerphone, Cordless Clarity JV35 Braille characters, Electronic voice (37 dB) Clarity XL40 with DCP (50dB) Clarity XL45 Speakerphone, Large Caller ID ( 50 dB) Clarity XL50 with DCP (60dB) ClearSounds C40 (40 dB) ClearSounds C50 (formerly 40XLC) Freedom (50 dB) ClearSounds A50E Expandable handset for A55 ClearSounds CSC50-ER (same as CSC50 but has emergency connect) ClearSounds A55 UltraClear Call waiting, Caller ID, Cordless (50 dB) ClearSounds CSC48 Big Button, Large LCD (40dB) ClearSounds CSC600 UltraClear, Speakerphone, Caller ID (50 dB) ClearSounds WCSC600 UltraClear, Speakerphone, Caller ID (50 dB) ClearSounds PHOTO50 Photo, Answering Machine, Memory Dial, Speakerphone (40 dB) ClearSounds TALK500 Talking phone, Caller ID (40 dB) ClearSounds TALK500 ER SOS Alert, Talking Caller ID, Speakerphone (40 dB) Fanstel ST45 Speakerphone, Large buttons, Caller ID (45 dB) Fanstel ST50 Speakerphone, Large buttons, Caller ID (52 dB) Fanstel ST50 Speakerphone, Caller ID (52 dB) Fanstel ST140 1-Line Business, Speakerphone (42 dB) Fanstel ST150 1-Line Business, Speakerphone (52 dB) Fanstel ST240 2-Line Business, Speakerphone (42 dB) Fanstel ST250 2-Line Business, Speakerphone (52 dB) 12/2009 1
Basic Amplified Phone $90.29 (Includes both corded/cordless under 35db)
Audex V-Tech 2.4GHz VTECH1, Caller ID, Any key answer, Cordless (30 dB) Audex V-Tech 2.4GHz VT-2ANS, Answering machine, Caller ID, Any key answer, Cordless (30 dB) Big Button Braille Speakerphone, Big braille keypad (20 dB) Clarity C200 Trimline (26 dB) Clarity C320, Large lit dial pad Answering Machine (30 dB) Clarity C420 Caller ID, Cordless (30 dB) Clarity C425, Emergency buttons, Cordless (30 dB)

* This listing is not all-inclusive. For Brands & Models not listed here, please contact the TAI Office 1-800-606-5099.
Future Call Picture Phone FC-PICPHONE (40 dB) GE 27906GE1 Big Button, Cordless GE DECT 27907GE1 PHONE2 Answering Machine/Caller ID/ Speakerphone, cordless GE 27918GE1 Extra handset for GE-27907GE1 GE DECT 29110AE1 Extra Handset for only 29115AE1 or 29111AE1 base phones (up to 4 handsets) (40 dB) GE 29111AE1 Answering Machine, Caller ID, Cordless (40 dB) GE 29115AE1 Answering Machine, Caller ID, Cordless (40 dB) GE 29578BE1 Speakerphone, Large braille buttons, Vibrating alert pad (40 dB) GE 29578BE1 Speakerphone, Large braille buttons, Caller ID, Vibrating alert pad (40 dB) GE 29579BE1 Large Caller ID Screen (40 dB) Geemarc Ampli250 Caller ID, Cordless (40 dB) Geemarc Ampli500, Caller ID, Large LCD (Black & White) (50 dB) Geemarc Ampli600 Emergency, Caller ID, Speakerphone (50 dB) Geemarc AmpliVOICE50 Big Display/Talking Caller ID, Speakerphone (English, French, Spanish, Italian) (40 dB) Krown Equalizer EQ40 (40 dB) Krown KCS50i, Caller ID, Cordless (53 dB) Krown StarPlus 45 Speakerphone, Caller ID (53 dB) Krown StarPlus Standard (53 dB) Panasonic TG2386B Speakerphone, Answering Machine, Caller ID Reizen RE-40 Speakerphone, lighted keypad (40 dB) Reizen RE-50 Two-Way Speakerphone, Backlit keypad (50 dB) Serene Innovations HD-60 Off-hook warnings, Large backlit keypad (55 dB) Serene Innovations HD-60J Jumbo braille keypads (55 dB) Ultratec Crystal Tone Plus (50 dB) Williams Sound TELETALKER TELE40 (55 dB) Uniden/Audex 2.4 GHz Cordless Uniden/Audex 2.4 GHz Caller ID, Cordless Uniden/Audex 2.4 GHz Dual handset, Caller ID, Cordless Uniden/Audex 2.4 GHz Answering Machine, Caller ID, Cordless Uniden/Audex 2.4 GHz Answering Machine, Dual handset Caller ID, Cordless Uniden/Audex 2.4 GHz 2-Line Speakerphone, Caller ID, Cordless Uniden/Audex 5.8 GHz Answering Machine, Dual handset, Caller ID, Cordless Uniden/Audex 5.8 GHz Caller ID, Cordless Uniden/Audex 5.8 GHz Answering machine, Caller ID, Cordless Uniden/Audex 5.8 GHz Dual handset, Answering machine, Caller ID, Cordless Vtech/Audex 2.4 GHz Caller ID, Cordless Vtech/Audex 2.4 GHz Answering machine, Caller ID, Cordless Vtech/Audex 2.4 GHz Dual handset, Caller ID, Cordless Vtech/Audex 2.4 GHz Answering machine, Dual handset, Caller ID, Cordless Clarity CE-225 Clarity HA40 Clarity W10 Clearsounds UltraClear IL95 Black/White Geemarc PAMP-40 Krown 020 In-Line Amplifier (renamed from CompuTTY In-Line Amplifier) Serene Innovations UA-45

CAPTIONED TELEPHONE CATEGORY:
Captioned Telephone $101.18 Captioned Telephone (CapTelTM) (Model 800) Captioned Telephone with Internet Connection (CapTelTM)

(Model 800i)

VOICE-ACTIVATED SPEAKERPHONE W/ REMOTE CONTROL: $379.05
Clarity RC 200 Remote Controlled Speakerphone
Accessories for Speakerphone w/ Remote Control $55.29
Clarity RC200 Air Switch AIRSW Clarity RC200 Headset with Microphone RCMIC Clarity RC200 Bump Switch BUMP Clarity RC200 Lapel Microphone MLAPEL Clarity RC200 Pillow Switch PS500
HEARING CARRY OVER (HCO) PHONE CATEGORY:

HCO with TTY $522.78

Clarity Q-90D TTY and HCO Speaker Clarity Q90D TTY, HCO Speaker and Portable Printer Krown 100 with HCO Attachment Krown 200 with HCO Attachment Krown Memory Printer 2000D with HCO Attachment Krown Porta Printer 2000D with HCO Attachment
SPEECH AMPLIFIED PHONE CATEGORY:
Speech Amplified Phone $101.29
Clarity Dialogue XL-25s Clarity Dialogue XL-30 Basic Speech Amplified Telephone
TEXT TELEPHONE (TTY) CATEGORY:
Braille TTY (SPECIAL REQUEST) $6,232.05
Krown Vtouch Braille-TTY K-BTTY

Non-Printing TTY $249.02

Clarity Q90D VCO/HCO Krown PocketComm TTY Krown PortaView Junior Ultratec Compact/C 12/2009 2
In-Line/Portable Amplifier $32.13

Clarity CE-125 Portable

Ultratec Minicom IV Ultratec Supercom 4400 Ultratec Uniphone 1140

VCO with TTY $441.19

Clarity Q90D and Portable Printer AP-79026 Krown 100 with VCO Attachment Krown 200 with VCO Attachment Krown Memory Printer 2000D with VCO Attachment Krown PocketComm TTY with VCO Krown Porta Printer 2000D with VCO Attachment Ultratec Uniphone 1140

Printing TTY $440.01

Clarity Dialogue IIIP Clarity Q90D with Portable Printer AP-79026 Krown 100 Krown 200 Krown Memory Printer 2000D Krown Porta Printer 2000 Standard Krown Porta Printer 2000D Ultratec Miniprint 225 Ultratec Miniprint 425 Ultratec Superprint 4225 Ultratec Superprint 4425
TELEPHONE RINGER/SIGNALER CATEGORY:
Ringer (Flasher, Loud & Dual Ringer) $43.01
Clarity Call Alert Master (AM-100) Clarity Super Phone Ringer SR100 Clarity Super Phone Ringer SR200 w/ AC Adapter Clarity Super Phone Ringer SR200B w/ Adapter & Batteries Clarity Lamp Flasher/Bed Shaker Combo for C2210, C4230, XL40, XL50 Clarity WR100 ClearSounds CSCL1 Phone Ring/Strobe Signaler CrystalTone Ringer UTI-CTRL line-powered CrystalTone Ringer UTI-CTRL battery-powered Hal-Hen HH2737 Mini Strobe Light Krown Phone Flasher PSF-101 Krown Telephone Signaler TS-110 Krown Amplified Ringer TA-002 Krown Amplified Ringer with Strobe TA-005 Serene Innovations RF-105 Sonic Alert TR55 Telephone Ring Signaler Sonic Alert TR75 Deluxe Telephone Ring Signaler Sonic Alert TR100 Audible Telephone Signaler Ultratec Crystal Tone Ringer Ultratec Simplicity L Ultratec Simplicity LT Ultratec Simplicity LTD Wheelock Series PS Telestrobe w/ analog phone line Williams Sound RINGMAX TEL008 Amplified Ringer

TTY Software $75.95

My TTY 3.0 Software
TTY with ASCII Code $512.83
Krown 100 with ASCII Krown 200 with ASCII Krown Memory Printer 2000D with ASCII Krown Porta Printer 2000D with ASCII Ultratec Supercom 4400 with ASCII Ultratec Superprint 4425 with ASCII
TTY with Large Visual Display (LVD) $617.73
Krown Memory Printer 2000DLD Krown Memory Printer 2000DLD w/ ASCII Krown Porta Printer 2000DLD Krown Porta Printer 2000DLD w/ ASCII Ultratec Superprint Pro 80 LVD Ultratec Superprint Pro 80 LVD w/ ASCII
TTY with Wide Paper and Caller ID $607.03
Ultratec Superprint Pro 80 Ultratec Superprint Pro 80 Gold Ultratec Superprint Pro 80 Gold w/ ASCII Ultratec Superprint Pro 80 with ASCII
Tactile Ringer (for Deaf-Blind) $183.56
Silent Call Communications Omni Pager Kit (Receiver, Telephone Transmitter, Battery Charger & Dual Phone Plug) Krown Tactile Ring Signaler TRS-100 Silent Call Communications Good Vibrations Phone Kit (1 receiver, 1 telephone transmitter, & one battery charger)
Voice Carry Over (VCO) Phone $180.45
Clarity VCO Clarity VCO with Port Krown Pocket Speak and Read VCO with Direct Connect (PVCO-DC)
LARGE VISUAL DISPLAY (LVD) (for reference only) $284.05
VCO PHONE WITH PORT, PORTABLE PRINTER $322.90
Clarity VCO with Port, VCO Portable Printer

12/2009 3