GN Ellipse 2.4 Hookswitch Device
User Guide Guide de lUtilisateur Gua del Usuario Guia do Usurio
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2001 GN Netcom, Inc. All rights reserved. Hookswitch Preliminary Printed in USA
The GN Ellipse 2.4 Hookswitch Device lifts your handset from your telephone so you can answer calls when you are away from your desk. When you hear a ring tone in your headset, press the red hookswitch button on the GN Ellipse remote. The hookswitch device lifts your handset and connects the call through your headset. Press the hookswitch button again to hang up the phone and terminate the call. Note: The hookswitch device will not transmit a ring tone to your headset when the lifter is up or for an incoming call on a second line.
Headset Components 1. Hookswitch Device 2. Adjusting Screwdrivers (2) 3. 6-pin Modular Cord 4. External Microphone 5. Telephone Wipes 6. Velcro (2 sets) 7. Lifting Films (4) 8. Lifting Block 9. 3-Position Lifting Switch 10. Microphone Sensitivity Control 11. Ring Tone Learn Button 12. Microphone Jack

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1. Connect the hookswitch
device to the GN Ellipse base. Disconnect the stand from your GN Ellipse 2.4 by turning it counterclockwise until the tabs pull free from the corresponding slots. Connect the hookswitch device to the base by inserting the large plug into the port marked AUX at the bottom of the base.
4. Plug the external microphone
into the microphone jack located on the bottom arm of the hookswitch.
8. You may hear an intermittent
tone through your headset while completing the next steps. Hold the hookswitch device under the telephone handset. Press the red button on the GN Ellipse remote to activate it. If the lifting film does not lift the handset completely off the telephone hookswitch (dial tone not heard), install the lifting block: Remove the tapes protective covering from the back of the lifting block Match the tabs on the bottom of the lifting block with the slots on the hookswitch device and snap into place Press the red button on the GN Ellipse remote to activate the hookswitch device. If no dial tone is heard, adjust the 3Position Lifting Switch on the end of the hookswitch device from 2 to 3.
11. Please read through step 11
before proceeding Rotate the arm of the hookswitch device up to expose the ring learn button. Ask someone to call you. While the telephone rings, use the screwdriver to hold down the ring learn button for one ring sequence (typically 3-5 seconds). Make sure there are no additional noises while you store the signal. Release the button and end the call. Ask someone to call you again. When the telephone rings, you should now hear a ring tone through your headset.
2. Pass the hookswitch cord
through the channel on the base (over the bar code) so the cords exit the rear of the base. Reconnect the stand.

5. Locate the microphone

sensitivity control on the inside arm of the hookswitch device. Insert the small screwdriver so that it aligns with the slot in the recess and gently turn the it to the right (clockwise) until it stops.

12. If the microphone detects
noise other than the ring tone, turn the microphone sensitivity control to the left and repeat step 11.
3. Put the GN Ellipse system in
headset mode. In headset mode, the (()) light on the base illuminates. If it does not illuminate, press the headset/handset button on the top of the base. Put the headset on.
6. Locate the ring learn button
on the bottom arm of the hookswitch device, next to the microphone jack. Using the screwdriver, press the button for 5 seconds and release. A tone will sound in your headset.
9. Mount the hookswitch device
under the telephone receiver with Velcro.
13. If no ring tone is heard
through the headset, turn the microphone sensitivity control to the right and repeat steps 5, 6, 7, and 11.
7. Slowly turn the microphone
sensitivity control to the left (counterclockwise) until the tone stops. It is important that you stop turning left when the tone stops.

10. Mount the external

microphone on the telephone at the spot closest to the telephones speaker.

GN 9120 Wireless Headset System Frequently Asked Questions
Overview Question 1 What is the GN 9120? The GN 9120 is a lightweight completely wireless headset system with unique conferencing capabilities. In addition to unprecedented range and battery life, the product is designed for discrete and confidential conferencing, allowing up to four participants to join together on one call without the use of a speakerphone. With the introduction of the GN 9120, GN Netcom is proud to introduce the Executive Telephony line of products, state of the art communications tools for the office or wherever you work. What GN 9120 models are offered for sale? GN 9120 wireless headsets are available in the following three models: GN 9120 Part No. Description List Price 9120-48-05 9120-30-05 9120-28-05 Question 3 GN 9120 Base & Midi-Boom Headset GN 9120 Base & SoundTube Boom Headset GN 9120 Base & Flex-Boom Headset $349 USD $349 USD $369 USD

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What headsets will the GN 9120 work with? The GN 9120 is a system and includes both the base and a headset. Users can choose between three headset boom styles: GN Netcom's signature SoundTube boom, a flex boom with advanced noise-filtering microphone and a new contemporary midi-boom. Is the GN 9120 comfortable to wear? Yes. The GN 9120 converts into two convenient wearing styles. The first style offers a comfortable and secure headband. By replacing the headband with the SureFit earhook, the GN 9120 can be worn directly on one ear. With the GN 9120, how far can I roam from the base? The GN 9120 offers mobility of up to 300 feet from the base. Call answer, termination and volume controls are located on the headset and can be operated within this range. How long can I use the GN 9120 before it needs to be recharged? The GN 9120's smart power management provides users with eight hours of talk time. The system discerns how far the user is from the base and adjusts signal strength appropriately throughout the duration of the call. To extend talk time, recharge the battery by placing the headset in the base between calls. Does the GN 9120 have the same great sound quality and security provisions as other GN Netcom wireless products? Yes, like GN Netcom's other wireless products, the GN 9120 uses the 2.4 GHz frequency and Digital Spread Spectrum (DSS) technology. Hopping frequencies 90 times per second in search of the clearest unused channel, DSS delivers the best sound and the tightest security. 64-bit encryption provides an additional level of security in all GN Netcom wireless products. This symmetric key encryption works like a secret code where only the headset and base know the code. On top of that, the GN 9120 uses smart power management to extend battery life. In doing so, the signal is only as strong as it needs to be in order to reach the base station. Since the signal isn't broadcast beyond that range, it cannot be picked up outside of that area.

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Functionality Question 8 How does the conferencing feature work? Unique to the GN 9120 is its multi-unit conferencing ability, which enables up to four individual GN 9120 units to be linked in to a conference call. Once a connection has been established, those users who wish to participate in the conversation merely need to briefly synch their headsets to the same charging station. For security and privacy reasons, the originator will hear a beep on his or her headset, indicating that another user wants to participate in the call, at which point authorization can be granted. Once on the call, the participants can spread out within the full 300-foot range. Will the GN 9120 work with the GN 1000 Remote Handset Lifter? Yes, the GN 9120 is handset lifter compatible, allowing you to answer calls, and hang up while away from your desk. With the GN 9120, how do I adjust the volume, tone and mute as well as answer and end calls? The GN 9120 has three easy to use buttons on the headset. By pressing a combination of these buttons, all of the necessary adjustments, as well as answering and ending calls (with GN 1000 RHL), can easily be made. How many GN 9120 systems can you put in one location? As with other wireless technologies, it is difficult to specify an exact number because environmental factors vary greatly from location to location. However, compared to 900 MHz systems, a given area will generally support twice as many 2.4 GHz systems such as the GN 9120. We recommend a maximum of 50 GN 9120 systems per location. Is the GN 9120 a multipurpose amplifier? Yes, the GN 9120 is compatible with virtually all business phones. It has both carbon and electret settings. Refer to the GN Netcom Compatibility Guide for more information.

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Audible Tones Question 13 Question 14 When using a handset lifter with the GN 9120, how am I alerted to an incoming call? The GN 9120 alerts you to an incoming call by an audible tone in your headset. How can I tell when the mute function is activated? When the mute function is activated, you will hear an audible tone in your headset at 15 seconds intervals. How do I know when I am out of range? If you move out of range, a tone sounds in your headset every 10 seconds. Calls are not disconnected when out of range, but are in effect, put on hold. Move back into range to re-establish communications. Audible Indicators Out of Range Tone in headset every 10 seconds Mute Low Battery Incoming Call Tone in headset every 15 seconds Tone in headset every 20 seconds Tone in headset with RHL use

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Batteries Question 16 How long does it take to fully charge the battery? Recommended charge time is 1.5 hours to fully charge the battery. At least 20 minutes of charging is required before its first use. How long before a GN 9120 battery needs recharging? The GN 9120 battery provides up to eight hours of continuous talk time. What type of battery does the GN 9120 use? The GN 9120 uses a Lithium Ion (Li-Ion), 3.7 V (max. current 500mA) field replaceable battery (GN Netcom part number 2901-249). How will I know when I have a low battery? If your battery is low, you will hear a beep in your headset every 20 seconds. To recharge the battery, place the headset into the charging port on the base. The battery charging LED on the base flashes continuously during charging and stays lit but stops flashing when the battery is fully charged. Will the headset become warm while charging? It may. It is normal for rechargeable batteries to get warm during charging. It is also common for the initial charging temperature to be higher than subsequent charging sessions. The GN 9120 has been tested for safe operation and conforms to both UL and FCC product safety specifications. Will the headset's battery power the GN 9120 base when the electricity is off? No, the GN 9120's base has no battery and is powered only by the AC power supply.

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Programs Question 22 Does this mean that the GN Ellipse is being discontinued? Absolutely not! The GN Ellipse is still the best selling 2.4 GHz wireless headset in the industry, with more than a full day's battery life and a choice of commercial grade headsets from the entire GN Netcom product line. The GN 9120 is ideal for the user who is typically on the phone between 2-5 hours per day, who wants to roam and unobtrusive executive styling is important. Does this mean that the GN 9020 D is being discontinued? Yes. As a first generation completely wireless system, the GN 9020 is a great product, but not without some limitations. The GN 9120 has longer range and talk time as well as a user replaceable battery and is available at a comparable price as the GN 9020. When the existing inventory of GN 9020's is depleted, it will not be reordered. Are the programs for the GN 9120 the same as other GN Netcom Inc. products? The GN 9120 is supported by the best sales and service programs in the industry, as is consistent with other GN Netcom wireless products. These programs differ from GN Netcom corded product programs as follows: Warranty Evaluation Samples One-year "no-fine-print" warranty Evaluation units are available to customers through their distributor

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Warranty/Service Question 25 What is the warranty for the GN 9120? The GN 9120, like all GN Netcom wireless products, carries a one-year "no fine print" warranty. Is the warranty transferable? No, the warranty is valid only for the original purchaser. Proof of purchase is required when making a warranty claim. What do I do if my product needs service? Obtaining GN Netcom service is simple: no forms, no RMA#, no wasting time. To obtain service, ship to: In U.S.A. GN Netcom, Inc. Repair Center 77 Northeastern Boulevard Nashua, NH 03062 Question 28 In Canada GN Netcom, Inc. Repair Centre 1515 Matheson Boulevard, Unit 104 Mississauga, Ontario L4W 2P5

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How long will it take to service my GN 9120? GN Netcom Inc. will repair or replace your GN 9120 within 48 hours of receipt of the product.

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