RocketRAID 133

Users Manual
Revision: 1.1 Date: Mar. 2002 HighPoint Technologies, Inc.

Copyright

Copyright 2001 HighPoint Technologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint.

Trademarks

Companies and products mentioned in this manual are for identification purpose only. Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners.

Notice

Reasonable effort has been made to ensure that the information in this manual is accurate. HighPoint assumes no liability for technical inaccuracies, typographical, or other errors contained herein. Backup your important data before using HighPoints products and use at your own risks. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental or consequential damages arising from any defect or error in HighPoints products or manuals. Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint.

Table of Contents

Chapter 1 Introduction
RAID Basics... 1-1 IDE RAID... 1-2 RocketRAID 133... 1-3
Chapter 2 Adapter Installation
Adapter Layout... 2-1 Hard Disk Connection... 2-1 Adapter Installation... 2-2 Verify Adapters Installation... 2-3 Driver Installation.... 2-4
Chapter 3 BIOS Configuration
Enter BIOS Configuration Utility.. 3-1 Create Disk Array.... 3-1 Delete Disk Array... 3-4 Add/Delete disks into/from spare pool.. 3-5 Set Boot Device... 3-5 Duplicate Critical RAID 1 or 0/1 array..3-6 Rebuild Broken RAID 1 or 0/1 array...3-7
Chapter 4 RAID Administrator
Installation... 4-1 Getting Start... 4-1 Configuration Functions... 4-3
Management Functions... 4-9 View Information.... 4-11 Rebuild Broken RAID 1 or 0/1 array..4-15
Chapter 5 Trouble Shooting Appendix A Glossary Appendix B Contact Technical Support
This chapter will give a brief introduction on the RAID-related background knowledge, as well as a brief introduction on RocketRAID 133 ATA RAID solution.

Introduction

1.1 RAID Basics
RAID (Redundant Array of Independent Disks) is a method of combining several hard disks (physical disks) into one logical unit (logical disk). Such combining can offer either or both fault tolerance and higher data throughput than a single hard disk system. There are usually a few methods through which hard disks can be combined together. The different methods referred as different RAID Levels, and different RAID levels represent different performance level, security level and implementation cost. The most frequently used RAID levels include RAID 0, 1 and 5. Also there are some combined RAID levels, for example, RAID 0/1 is the combination of RAID 0 and RAID 1. Here is a briefing table of these popular RAID levels: Minimum # of Drives 4
Description RAID 0 RAID 1 RAID 0/1 Data striping Disk mirroring Data striping and mirroring
Benefits Highest Performance without data protection Data protection through 100% data duplication Highest performance with data protection No data protection and performance improving, but full usage of disk capacity

Disk Spanning

1.2 IDE RAID
For quite some time before, RAID technology has been based on SCSI hard disks bus interface, and mainly focuses on high-end application system. PC users and low-end business application has been excluded from the RAID benefits due to the high cost of SCSI RAID. It is very lucky that, as the IDE RAID (also known as ATA RAID) technology emerges recently, people now can enjoy the RAID technologys benefits at a pretty low cost. IDE is another computer hard disk bus interface widely used by PCs. Due to the great development of the PC market in the recent a few years, the IDE hard disks price has dramatically dropped, while at the same time, its performance has greatly improved. Below is a performance & implementation cost brief comparison between IDE RAID and SCSI RAID:
Interface Number of Channel Controller Maximum number of Drives Card Maximum Data Throughput Supported RAID Levels Price Spin(rpm) Hard Capacity Drive Price IDE RAID PCI to ATA4 133x2MB/s 0,1,0/1,JBOD 100$ 7200 40G 120$ SCSI RAID PCI to Ultra 160 SCSI 160MB/s 0,1,0/1,3,5,JBOD 499$ 10000 33G 500$

Note: The price may vary depending on different period and different market.
Due to the high rate of performance/cost and character/cost, IDE RAID has been widely accepted by the market as cost-effective RAID solution, and RocketRAID 133 is one of the best ATA RAID solutions.

1.3 RocketRAID 133

RocketRAID xxx is a series of ATA RAID solution contributed by HighPoint Technologies, Inc., and it mainly consists two parts: the RAID adapter and the RAID management software. RocketRAID 133 adapter, using HPT372A chip as RAID controller, is a 2-channel ATA133 RAID solution. ATA RAID Management software is a Windows-based software utility with graphical user interface, and provides users an easy-operation software tool to configure and manage disks or disk arrays connected to RocketRAID 133 adapter. Below are the main features and benefits of RocketRAID 133: (1) Supports ATA133 high performance hard disk (2) Dual independent ATA channels and maximum 4 hard disks allowed connection (3) Supports RAID 0, 1, 0/1 and JBOD (4) Supports hot-swapping failed disk in RAID 1 and 0/1 array (5) Supports hot spare disk for RAID 1 array (6) Bootable disk or disk array support (7) Supports OSs like: Windows95/98/Me, NT4.0, 2000, XP and Linux (8) Windows-based RAID configuration & management software tool (compatible with BIOS) (9) Real-time monitoring of device status and error alarm with popup message box and beeping (10) Event log for easy trouble shooting
This chapter will tell you how to install RocketRAID 133 adapter onto your computer and connect hard disks to the adapter correctly. Please make sure to read this chapter carefully before starting your installation procedures. Contents of this Chapter: 2.1 Adapter Layout 2.2 Hard Disk Connection 2.3 Adapter Installation 2.4 Verify Adapters Installation 2.5 Driver Installation If you have any question during installation, please contact our technical support.

Adapter Installation

2.1 Adapter Layout

Adapter

LEDs connection: The 4-pins LED connector are for LED connecting. From the top to the bottom there are 4 pins, 1-2 for IDE 1, 3-4 for IDE 2.

2.2 Hard Disk Connection

We suggest the following connection way depending on disk numbers:
1. means it is better to connect hard disk at this position. 2. When connecting hard disk, pay much attention to its Master -Slave jumper setting: if two hard disks are connected onto one IDE cable, then one disk must be set as master while the other as slave. 2-1

2.3 Adapter Installation

Follow these steps to install the RAID adapter and connect hard disks onto the adapter: 1. Shut down the computer and unplug the power supply; 2. Please discharge static electricity from your body by touching a conductor; 3. Remove the corresponding card bracket from the back of the computer chassis; 4. Insert the RocketRAID 133 adapter steadily into a PCI slot on motherboard and then settle it with screw (see up picture); 5. Set jumper of hard disks and settle them inside the computer chassis; 6. Connect hard disks to RAID adapter with IDE cable (see page2-3 picture); 7. Connect power supply connector to hard disk; 8. Replace the cover of computer chassis.

Windows 2000

Install driver under existing Windows 2000 After Windows 2000 is start-up, Windows system will automatically find the newly installed adapter and prompt user to install its driver. Please follow these steps to install the driver: 1. When the Found New Hardware Wizard window appears, click Next button to continue, in the follow-up window, please select Display a list. and then click Next to continue; 2. In the follow-up window, select SCSI and RAID Controllers and then click Next to continue; 3. In the follow up window, click Have Disk., then Insert the driver diskette and type in the driver location: A:\Win_2000, then click OK to continue;(If users install driver from CD make sure input the correct path, for example D:\RR133\Windows\Driver\Win_2000)
4. In the follow-up window, select HPT372A UDMA/ATA133 RAID Controller, then click Next to continue; 5. Confirm the followup windows and click the Finish button to continue; 7. Next, Windows will find HighPoint RCM device, please confirm the Digital Signature Not Found window when it appear, when finished, please restart the computer; Install driver during Windows 2000 installation (Recommend users copy the driver to a floppy diskettes root directory) 1. Booting from CD-ROM, when the Windows 2000 Setup blue screen appear and prompt user to Press F6 if you need to install a third part SCSI or RAID driver, please press F6 key; 2. The setup program will continue, later when the setup program prompt user if to specify additional adapters, please press S key; 3. Then the setup program will prompt user to insert the driver diskette. Please insert the driver diskette, then press ENTER to continue; 4. The follow-up window will list out the installation choices, please select HPT370/372/372A UDMA/ATA133 RAID Controller for Windows 2000 and press ENTER to continue; 5. The follow-up window will list out the devices to be installed, in which HPT370/372/372A UDMA/ATA133 RAID Controller item should be included; ( If user want to install other devices, please operate at this time. If all devices have been successfully installed, please go to next step.) 6. Press ENTER to continue Windows 2000 setup. Verify Installation After the driver has been installed and the computer restarted: 1. Right-click My Computer icon, then select Properties item from the popup menu; 2. In the popup window, select Hardware item and then click Device Manager button.

If HPT372A UDMA/ATA133 RAID Controller and HighPoint RCM Device items exists in the popup Device Manager window (see above), it indicates that the driver has been successfully installed. Otherwise, if user cannot find these two device items, or there is ? or ! markings on device icon, it indicates that the driver has not been correctly installed and user need to delete the devices and reinstall the drivers.

Windows XP

Install driver under existing Windows XP After Windows XP is start-up, Windows system will automatically find the newly installed adapter and prompt user to install its driver. Please follow these steps to install the driver: 1. When the Found New Hardware Wizard window appears, select Install from a list or specify location(Advanced), and click Next to continue; 2. In the follow-up window, please select Dont search, I will choose the driver to install, then click Next to continue; 3. In the follow-up window of device list, please select SCSI and RAID controllers, and then click Next to continue; 4. In the next window, click on Have Disk., then type in the driver location: A:\Win_XP into the follow-up window, then click OK to continue;(If users install driver from CD make sure input the correct path, for example D:\RR133\Windows\Driver\Win_XP)
5. In the follow-up window, select HPT372A UDMA/ATA133 RAID Controller, then click Next to continue; 6. In the follow-up window, click on Continue Anyway, then click Finish in the follow-up window; 7. Next, Windows will find HighPoint RCM device, please confirm the Digital Signature Not Found window when it appears, when finished, please restart the computer.
Install driver during Windows XP installation (Recommend users copy the driver to a floppy diskettes root directory) 1. Booting from CD-ROM, when the Windows XP Setup blue screen appears and prompt user to press F6 key to install third party SCSI or RAID driver, please press F6 Key. 2. The setup program will continue, later when the setup program prompt user if to specify additional adapters, please press S key; 3. Then the setup program will prompt user to insert the driver diskette. Please insert the driver diskette, then press ENTER to continue; 4. The follow-up window will list out the installation choices, please select HPT370/372/372A UDMA/ATA133 RAID Controller for Windows XP and press ENTER to continue; 5. The follow-up window will list out the devices to be installed, in which HPT370/372/372A UDMA/ATA 133 RAID Controller item should be included; ( If user want to install other devices, please operate at this time. If all devices have been successfully installed, please go to next step.) 6. Press ENTER to continue Windows XP setup. Verify Installation After the driver has been installed and the computer restarted: 1. Right-click My Computer icon, then select Properties item from the popup menu; 2. In the popup window, select Hardware tab and then click Device Manager button.

If HPT372A UDMA/ATA133 RAID Controller and HighPoint RCM Device items exist in the popup Device Manager window (see above), it indicates that the driver has been successfully installed. Otherwise, if user cannot find these two device items, or there is ? or ! markings on 2-10
device icon, it indicates that the driver has not been correctly installed and user need to delete the devices and reinstall the drivers.
Chapter 3 BIOS Configuration Utility
RocketRAID 133 provided on-card BIOS configuration utility, through which, user can configure and manage disks or disk arrays connected to RocketRAID 133 adapter. BIOS configuration utility is especially useful when user wanted to create a disk array before an OS is installed. Contents of this Chapter: 3.1 Enter BIOS Configuration Utility 3.2 Create Disk Array 3.3 Delete Disk Array 3.4 Add/Delete Disks into/from Spare Pool 3.5 Set Boot Device 3.6 Duplicate Critical RAID 1 or 0/1 array 3.7 Rebuild Broken RAID 1 or 0/1 array
BIOS Configuration Utility
3.1 Enter BIOS Configuration Utility
When the following information appears on screen during the computer is starting, press CTRL+H key to enter BIOS configuration utility.
The main interface of BIOS configuration utility is as below:
Main Menu: This column lists all currently available operation commands. Help: This column gives help information about the current selected item and the prompts on available operations. Status: This column lists all the hard disks and disk arrays connected to the adapter. When this column is activated, user can select the target device to perform a specific operation.

3.2 Create Disk Array

Follow these steps to create a disk array: 1. Within the Menu column of main interface, use the arrow key to highlight the Create Array command and press ENTER to call out the list of creation steps:
2. Highlight the Array Mode and press ENTER, then a list of array modes will appear, see below:
Just highlight the target array mode that you want to create, and then press ENTER to confirm the selection; If user selected RAID 1 (mirror) array, then an option list will popup to enable user selecting Duplication or Create Only. Duplication will let BIOS reserve the data on source disk (the first selected disk) and copy them onto the mirror disk (the second selected disk) when creating mirror array; But Create Only will let BIOS destroy all data on all the selected disks and create a clean mirror array without any data on it.

(Creation steps may be different depending on what array mode has been selected)
3. Within the Menu column of main interface, use the arrow key to highlight the Array Name, and then press ENTER. Then the array name dialogue box will appear, see below:
Just type in the name that you want to name the array, then press ENTER to continue; 3-2
4. Within the Menu column of main interface, use the arrow key to highlight the Select Disk Drives and press ENTER, the Status column will be activated, see below:
Just highlight the target disks that you want to use and press ENTER to select them respectively; After all disks have been selected, press ESC to go back to the creation steps menu; 5. If user selected a RAID 0 or 0/1 array in step 2, then now, user needs to select a block size for the array. Within the Menu column of main interface, use the arrow key to highlight the Block Size and press ENTER, then select a block size from the popup list, see below;
6. Within the Menu column of main interface, use the arrow key to highlight the Start Creation Process and press ENTER, then some warning messages will appear, see below:
Please pay attention to the warning message, and then press Y to finish the creation, or press N to cancel the creation.
(The warning message may be different depending on what array mode that user is creating)
Warning: 1. Please pay attention to the warning message at Step 6: Creating RAID 0 array, JBOD array or RAID 0/1 array will destroy all data on all the selected disks. When creating mirror array, Duplication operation will reserve the data on source disk (the firs selected disk) and copy them onto the mirror disk (the second selected disk) when creating mirror array; But Create Only operation will destroy all data on all the selected disks and create a clean mirror array without any data on it.

3.3 Delete Disk Array

Follow these steps to delete a disk array: 1. Within the Menu column of main interface, use the arrow key to highlight Delete Array item, and then press ENTER, then the Status column will be activated, see below:
highlight the target disk array and then press ENTER to delete it;
(User can select a disk array by selecting its first member disk)
2. Then a warning message will appear as below:
Pay attention to the warning message, and then press Y to delete the selected disk array, or press N to cancel.
Warning: 1. Deleting a disk array will destroy all the data on the disk array.

4.2 Getting Start

After installed ATA RAID software, it will be automatically started every time when your Windows OS is started, and the small icon will appear in the system tray of the tool bar to indicate that ATA RAID software is currently running:
Just double click on the small icon to call out the main interface of the software:
The main interface has five tabs: File, Configuration, Management, View and Help. You can switch to different tabs by clicking on it. File: This tab displays welcome information. Click the Exit button to exit ATA RAID software. Configuration: This tab includes four sub-tabs, they are: Create RAID, Delete RAID, Spare Pool Management and Duplicate. These sub-tabs will be introduced later. Management: This tab includes two sub-tabs: Event Notification and Refresh. The Event Notification enables users to set automatic email notification when specified events occur. When user click the Refresh subtab, the software will rescan the devices that connected to the adapter, and the screen will jump directly to the View tab. View: This screen includes three sub-tabs: System View, Event View and Icon View. The System View screen will display all disks and arrays connection status. The Event View window will list all the recorded events during the software is running. The Icon View window will show the meaning of different icons in the software.
Help: This tab contains the help information for this software.
4.3 Configuration Functions Create Disk Array
Follow these steps to create a disk array: 1. Click the tab Configuration --> Create Raid, the following window will appear:
Within this interface: Array Type: This drop-down box enable user to select disk array type. There are four array types user can select: RAID 0, RAID 1, RAID 0/1 and JBOD. Array Name: User can type in a name for identifying the array to be created. A good name will make it easy to distinguish different arrays. Block Size: If user selected RAID 0 or RAID 0/1 array in the Array Type box, then the Block Size selection drop-down box will be available and user must select a block size here. If user selected RAID 1 or JBOD, then the Block Size selection drop-down box will become disable.
Available Disks: Selected Disks:

Creation Option:

This pane will list out all the disks that currently can be used to create disk array. This pane will list out the disks that have been selected to create the disk array. User can highlight the specific disk in Available Disks pane and click the corresponding hand icon to select that disk into the Selected Disks pane. This option is only available after user selects RAID 1 array in the Array Type box. Duplicate means reserve the data on the source disk (first selected disk) when creating RAID 1 array. Create Only means destroy all data on the selected disks and create a clean RAID 1 array with no data on it.

2. Make sure the Enable mail Notification item is checked, then type in the required information and set the notification option, then press the Save button to finish. User can test if the setting is correct by clicking the Test button before saving the setting.

Refresh

When user click on this tab, the software will scan the computer system for any updated system information, like if there is any new hard disk plugged, or if there is any connected disk is failed. After clicking on this tab, the software will automatically switch to the System View screen, here user can find the updated system information after scanning.
4.4 View Information System View
All devices will be shown in this window, including the disk arrays (Logical Devices), the hard disks (physical devices) and the controller. Click the tab View --> System View, the following window will appear:
Within this interface, user can perform the following operations: (1) Viewing Device Relationship When you move your mouse on a disk array, a red line between the array and some hard disks will appear. This means these hard disks constructed that disk array. The blue lines between controller icon and hard disk icons represent the different ATA channels and the hard disks connected to these channels. (2) Viewing disk array information Double-click on the disk array icon which you want to view, then the information table about that array will pop up as below:
(3) Viewing Physical Device Information Double-click on the hard disk icon that you want to view, then information table about that hard disk will popup as below:
(4) Viewing Controller Information Double-click on the controller icon, and then the information table about the controller will popup as below:
Just click the scrolling bar to view all information about the controller. (5) Disk Array Operation Right-click on the disk array icon, from the popup menu, you can select to delete or rename the disk array. Note: If the array is being duplicated, broken or disabled, the right-click menu will not be available. (6) Refresh Right-click on the blank area within the System View window, and select Refresh from the popup menu to refresh the devices connected. This refresh operation is as same as the one under Management Functions tab.

Event View

All logged events will appear in this window. The filter divides them into three types: Information, Warning and Error. Click the tab View --> Event View, the following window will appear:
Within this interface, user can: (1) Selecting what type of events to be listed There are three types of events: Information, Warning and Error. Just check the information types under the Filter option to select what types of information to be listed. (2) Save all the listed events into a file Click the Save button, and type in the file name and path in the follow-up window to save the currently listed events into a TXT file. (3) Clear all the currently logged events Click the Clear button, then all the currently logged events will be deleted from the system and no more appear in the Event View list.

Icon View

All icon types and their meanings will be listed in the Icon View window, from here user will check what meaning a specific icon represents. Click the tab View --> Icon View, the following window will appear:
4.4 Rebuild Broken RAID 1 or 0/1 Array
During the running of ATA RAID software, if a RAID 1 or RAID 0/1 array is broken due to a disk failure, then the software will report the error and warn user with beeping until user confirm the error by clicking the OK button, like below:
If the broken array is a RAID 1 array and there is a spare disk in the spare pool which can be used, then the ATA RAID software will automatically use the spare disk to replace the failed disk, and rebuild the broken RAID 1 and replace data to the target disk. If the broken array is RAID 0/1 array, or the broken array is RAID 1 array but no proper spare disk can be used to automatically rebuild, then user still can use the following ways to rebuild the broken RAID 1 or RAID 0/1 array: (1) Use an already-connected physical hard disk to rebuild broken RAID 1 array Follow these steps to rebuild by this way: Right click on a physical hard disk (not belong to any disk array) in the System View window, then select add to array from the popup menu, see below:
Then the follow-up window will appear as below:
Just select the broken array, then click OK and confirm the follow-up data loss warning message box to finish the rebuilding of the selected broken RAID 1 array. After rebuilding, the new array will be automatically duplicated to rebuid the lost data. (2) Hot swapping a hard disk to rebuild broken RAID 1 or RAID 0/1 array Follow these steps to rebuild by this way: Hot swap on a good hard disk(user may need to hot swap off the failed disk first), then within the ATA RAID software click Management --> Refresh tab to refresh the devices connected. After refreshing, the ATA RAID software will find new disk plugged, see below:

Just click OK, the following window will popup to prompt user whether to use this newly plugged disk to rebuild the broken array, see below:
Just select the broken array, then click OK and confirm the follow-up data loss warning message box to finish the rebuilding of the selected broken array. After rebuilding, the new array will be automatically duplicated to rebuild the lost data. (3) Power off the computer and connect a new hard disk, then power on and boot into BIOS or ATA RAID software to rebuild.
Warning: 1. In order to avoid possible damage to hard disk or the computer when manually unplugging or plugging a hard disk while computer is powered, please use hard disk hot swapping mobile rack for plugging or unplugging. Data on the hard disk used to rebuild the broken array will be all destroyed.
Chapter 5 Trouble Shooting
This chapter will list the most possibly occurred problem and most frequently asked question, and their corresponding solution. Please refer this chapter when you encounter a problem or do not know what to do when using our product.

Trouble Shooting

1. The adapter can not be recognized by the computer after plugged into PCI slot.
If user can find the following information on the screen when starting computer, it indicates that the adapter has been recognized successfully.
If the above information does not appear, it indicates that the adapter is not recognized by the system. Then you should open the computer chassis and check the following points: 1. Whether the adapter has been correctly and steadily plugged into the PCI slot on the motherboard. 2. If necessary, try to use another PCI slot. After checked the above points, replace the computer case and power on the computer.
2. The hard disk connected to adapter can not be detected out.
After the RocketRAID 133 adapter is recognized, the adapters BIOS will start to scan disks connected to the adapter, the information will display as below:
Please pay attention to the hard disks listed on the screen, if all connected disks are correctly detected out, it indicates that these hard disks are well connected and recognized by the computer. If some hard disks are not recognized out, you should open the computer chassis and check the following points: 1. Whether the power supply connector has been well plugged. If necessary, try to use another connector. 2. Whether the cable has been well connected. If necessary, try to use another cable.
3. If there are two devices connected to one cable, check the jumper setting to ensure no conflict exists. (The two devices connected to one cable must be configured one as master and the other as slave) After checked the above points, please replace the cover of computer chassis and power on the computer.

3. Hard disk mode is not correctly recognized.
ATA 66/100/133 hard disks require special IDE cable. If user use a wrong cable, then hard disk mode will be set to a lower level. The solution is change a proper IDE cable for the hard disks.
4. Cannot boot from the OS installed on the device drive, which attached to the adapter.
In order to boot from disk or disk array connected to adapter, usually you should do the following things: 1. Set SCSI device as the fisrt booting device in main board BIOS; 2. Set a booting device in RocketRAID 133 adapter BIOS (refer Chapter 3 on how to set a boot device);
5. What to do if an array is broken?
If an array is broken, user may first power off the computer and check the power and cable connection between adapter and hard disk (if necessary, please change a new cable and power connector) and then power on the computer again. These measures may bring the broken array back to normal if the broken is caused by the connection problem. If the above measures do not work, then the reason of broken most likely is hard disks not function. For RAID 1 or 0/1 array, user can use a new hard disk to rebuild the broken RAID 1 or 0/1 array, data will not lost. For RAID 0 or JBOD array, user has to delete the array, and all data on that array will lost. So please always backup the important data stored on a RAID 0 or JBOD array.

Appendix A

Appendix A Glossary
Also known as Disk Array, two or more hard disks combined together to appear as a single device to the host computer.

Broken Array

Disk array with a member disk failed. A broken RAID 1 or 0/1 array can still function with the remained normal disks, but a broken RAID 0 or JBOD will no longer function.

Critical

A RAID 1 or 0/1 array can be in critical status, that means the array may have inconsistency between user data and backup data due to some reasons, and need duplicate operation to make the backup data consist with the user data.

Duplicate

The operation of duplicating user data to generate backup data within a RAID 1 or 0/1 array. Also known as Synchronize.

Hot Swap

The ability to remove a failed member of a redundant disk array and replace it with a good disk, then repairing the error redundant disk array without turning down the computer and interrupting users work.

Mirroring

Known as RAID 1, which provides data protection by real-time and automatic duplicating all data from a source disk to a mirror disk.
Redundant Array of Independent Disks, it is a method of combining several hard disks (physical disks) into one logical unit (logical disk), thus providing higher performance and data redundancy. A-1

RAID Levels

RAID levels refer to different array architectures (or methods of organizing a disk array). Different RAID levels represent different performance level, security level and cost.

RAID 0/1

Mirroring of two striped disk arrays. It is the combination of RAID 0 and RAID 1.

Rebuild

The ability to use a new disk to replace the failed disk in a redundant disk array (say mirror array or 0/1 array), then to repair the broken disk array and recover all the data on that failed disk.

Spare Disk

A spare hard disk which can automatically be used to replace the failed member of a redundant disk array and then automatically recover the redundant disk array without intervention.

Spare Pool

Logically the place where spare disks stay. When a disk is added into the spare pool, it will become a spare disk.

Striping

Known as RAID 0, spread data over multiple disks to improve performance. It does not provide data protection.

Synchronize

Same as Duplicate.

Appendix B

Appendix B Contact Technical Support
If you have any problems and questions when using our products, you may get help from the following ways: Read this manual carefully; Visit our website: www.highpoint-tech.com We will post the most updated materials and FAQs onto our website. If you still can not solve the problem after tried the above two ways, please contact our technical support: support@highpoint-tech.com Our technical support will respond your question quickly with the proper answer!
Thank you for choosing our products!

RocketRAID 2210

4 channel PCI-X SATA II RAID Controller
PCI-X 64bit@133Mhz (Backward compatible to PCI) 4 SATA II 3Gb/s ports Up to 4 SATA II (3Gb/s) or SATA I (1.5Gb/s) Hard Drives Support RAID 0, 1, 5, 10, and JBOD Native Command Queuing (NCQ) for improved random performance Online Capacity Expansion (OCE) and Online RAID Level Migration (ORLM) Staggered drive spin up Hard Disk (Activity / Failed) LED chassis function BIOS Booting (INT13) to RAID array for better redunancy Quick and Background initialization for instant RAID access Write through and write back cache for RAID arrays Hot swap and hot spare Online array roaming Automatic detect drive to rebuild degraded RAID Arrays S.M.A.R.T array monitoring for hard drive status and reliability 64bit LBA for RAID arrays greater than 2TB single partition Low profile form factor for 1U chassis Web browser-base software (Web GUI) Command Line Interface (CLI) SMTP email notification for events and error reporting Remote array mangement through (Web GUI, RAID GUI and CLI) Support Windows (XP, 2000, Server 2003), Linux and FreeBSD and Mac OS X RoHS Compliant

www.highpoint-tech.com

ROCKETRAID 2210
The HighPoint RocketRAID 2210 PCI-X SATA II RAID Controller offers the features needed for entry level storage environments with advance RAID levels 0,1,5,10 and JBOB and SATA II features such as 3Gb/s transfere rates, NCQ (Native Command Queuing) and Staggered Spin Up support. and support for chassis enclosure management (SAF-TE) The RocketRAID 2210 PCI-X SATA II RAID Controller delivers optimum performance with speeds of up to 300MB/sec per port and support RAID arrays greater than 2TB. The RocketRAID 2210 PCI-X SATA II RAID Controller is an integrated family of advanced storage connectivity solutions in the HighPoint Storage product family. These products are designed to provide reliable connectivity, intelligence and scalability. Meeting tomorrows connectivity needs today, the RocketRAID 2210 PCI-X SATA II RAID Controlller extends the capabilities of software and hardware, relieving them from their data-management burdens.

PHYSICAL SPECIFICATIONS

Size: 6.405"L x 2.527"W (162.7mm x 64.2mm) EMI : FCC Part 15 Class B and CE Thermal and Atmospheric Characteristics: Work Temperature Range :+5 C ~ +40 C Relative Humidity Range : 20% ~ 80% non-condensing Storage Temperature : -~40 C~ 60 C MTBF: 920,585 Electrical Characteristics: PCI/PCI-X : 3.3V 0.9A Power : 3W
RocketRAID 2210 Specifications
Host Side Interface Device Interface PCI-X 64bit@133Mhz SATA I or SATA II 4 SATA Channels RAID 0, 1, 5, 10, and JBOD Windows, Linux, Mac OS X FreeBSD
Backward compatible to PCI (32bit/33Mhz)
The RocketRAID 2210 PCI-X @133Mhz SATA II RAID Controller is backward compatible to PCI (32bit/33Mhz) slots. With backward compatibility to PCI the RocketRAID 2210 is able to support desktop motherboards and workstations computers to offer value-added features and performance.
Number of Channels Supported RAID Levels Operating Systems Support RAID Management Tool
BIOS Web based RAID Management Software and CLI Hot swap/hot spare 64bit LBA for over 4TB partition support Drive Activity/Failed LED support SMTP support for email notification OCE/ORLM Automatic RAID Rebuild Online Array Roaming

COMPREHENSIVE OS SUPPORT

HighPoint offers the broadest range of support for all major operating systems to ensure OS and hardware server compatibility. Drivers are available for all major operating systems, including Windows , Linux, FreeBSD and Mac OS X.

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Company Information

U.S. Headquarter
Address: 1161 Cadillac Ct. Milpitas CA 95035 Phone: 1-408-942-5800 Fax: 1-408-942-5801 E-mail: sales@highpoint-tech.com Support: support@highpoint-tech.com

HighPoint Taiwan

Address: 5F., No.3, Swei Lane , Jhongjheng Rd., Sindian City, Taipei County 231, Taiwan (R.O.C.) Phone: +886-2-2218-3435 Fax: +886-2-2218-3436 E-mail: sales@highpoint-tech.com Support: support@highpoint-tech.com

HighPoint China

Address: No. 12, Zhong Guan Cun South Rd, Beijing, China Phone: +86-10-68918759 Fax: +86-10-68975074 E-mail: sales@microaurora.com.cn Support: support@microaurora.com.cn
Product pictures and specifications are subject to change without notice. All trademarks are the property of their respective holders. Copyright c 2006 by HighPoint Technologies, lnc.
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