CP-X345 series

Three Year Limited Warranty for New Products (A-Stock Only)
THIS LIMITED WARRANTY SETS FORTH CERTAIN RIGHTS AS WELL AS CERTAIN WARRANTY DISCLAIMERS AND EXCLUSIONS FOR NEW (A-STOCK) HITACHI CP-X345 SERIES PROJECTOR PRODUCTS. PLEASE READ THIS DOCUMENT CAREFULLY. 1. Limited Warranty. Hitachi America, Ltd. (Hitachi) stands behind the quality of its products and warrants to original end user purchasers in the United States of America only that new (AStock) CP-X345 Series projector products will be free from defects in material and workmanship for three (3) years from the date of original purchase from an authorized Hitachi dealer in the United States of America, subject to the exceptions, exclusions and disclaimers set forth below. This warranty extends to the original end user purchaser only and cannot be transferred to another individual or organization. 2. Exceptions to Limited Warranty. The following items are exceptions to the above limited three year warranty and are not covered by the warranty or are subject to different warranty periods: (a) The warranty for accessories (except batteries) is for parts only and is effective for a period of 60 days only from the date of purchase of the projector. Batteries are not covered by this warranty under any circumstances. (b) The warranty for the original lamp that is included as original equipment in the projector is for parts only and is effective for a period of one (1) year from the date of purchase of the projector or 500 hours of lamp usage, whichever occurs first. The warranty for any replacement lamp (whether such lamp was replaced in or out of warranty) shall be for parts only and shall be effective for a period of 90 days from the date of purchase of the lamp or 180 hours of lamp usage, whichever occurs first. (c) The warranty period for LCD panels (including polarizers) is either 3 years from the date of purchase of the projector or 2500 hours of projector usage, whichever occurs first. If within 3 years from the date of purchase of the projector, the LCD panel requires replacement and is otherwise eligible for warranty coverage, but the projector has exceeded 2500 hours of usage, Hitachis warranty will cover the cost of labor, but not the cost of parts that require replacement. (d) All repaired or replaced parts subject to this Section 2 shall be warranted only for the remainder of the original warranty period specified for such parts in this Section 2 (except replacement lamps, which shall have the warranty period specified in Subsection (b) above). 3. General Warranty Exclusions. This warranty shall not apply and Hitachi shall have no obligation pursuant to this warranty if in Hitachis judgment: (a) you or any third party has modified, repaired or attempted to modify or repair the product without obtaining Hitachis prior written authorization; (b) the identification markings on your Hitachi product have been removed, defaced or altered; (c) your Hitachi product was damaged or malfunctions due to accident, disaster, abuse, improper use, misuse, mishandling, mispackaging, shipping, exposure to dust and/or smoke, or electrical shock and/or power surges; (d) your Hitachi product was not installed on a system configured as specified in the users manual or was otherwise improperly installed; (e) your Hitachi product was subjected to operating conditions outside of the range specified in the users manual or this Warranty; (f) you or any user of the Hitachi product failed to follow the users manual, including but not limited to the manuals instructions regarding the proper handling, operation, service and/or maintenance of the product. 4. Specific Warranty Exclusions. In addition, this limited warranty does not cover normal wear and tear of the projector, including, but not limited to image burn-in or scratches or marks on the surface of the projectors lens and/or cabinet. Please also note the following warranty disclaimers and exclusions: (a) Hitachis projectors are manufactured in accordance with high quality standards. However, the specifications of Hitachis projectors may not meet, and are not warranted to satisfy, all requirements of professional or high-end home theater applications. (b) The RGB and DVI input terminals of Hitachis projectors are intended for computer data transfer and are not designed for video signal transfer, including but not limited to the transfer of DVD signals from a computer, DVD player or any other device. For best results in video applications, component inputs are recommended. (c) Hitachis 1365 x 1024 resolution projectors do not remap 1280 x 1024 signals or any other signals to 1365 x 1024 resolution. SXGA input will be reproduced as standard SXGA output.

(d) Please note that in certain projectors, tiny dark pixels or bright pixels may continuously appear on the image. This pixel phenomenon is normal, does not indicate a malfunction and is not a warranted defect. (e) Please note that in certain projectors, black or very dark signals may be reproduced with some non-black hues. This color reproduction phenomenon is normal, does not indicate a malfunction and is not a warranted defect. 5. Warranty Claims, Product Return Procedures and Remedies. In the unlikely event that your projector should prove defective during the warranty period, please (a) return the projector to the retailer that sold it to you within the first 60 days after you purchased the projector; or (b) after such 60-day period, please locate your nearest Hitachi Authorized Service Center by calling 1-800-HITACHI and file a warranty claim in accordance with Hitachis then-current Return Material Authorization (RMA) Procedures. Hitachis RMA Procedures can be referenced at www.hitachi.us/digitalmedia or by calling 1-800-HITACHI. YOU MUST PRESENT A VALID PROOF OF PURCHASE IN ORDER TO MAKE A WARRANTY CLAIM. NO RETURNS WILL BE ACCEPTED UNLESS THEY ARE MADE IN ACCORDANCE WITH HITACHIS RMA PROCEDURES. To prevent damage during shipping, products returned for service must be securely packaged in the original shipping container or its equivalent. Product must be returned with shipping charges pre-paid and proof of purchase included in the box. Failure to properly package the product will void all applicable warranties. Hitachi shall not be liable under any circumstances for any damage to or loss of the product during shipping or transit and recommends that you procure appropriate shipping insurance. Within a reasonable time after receipt of your product properly shipped as described above, Hitachi will, at its sole option, either ship to you the repaired product or replace the product with a new or reconditioned product of comparable or greater specified functionality. If in Hitachis sole opinion no comparable product is available, Hitachi may, at its sole discretion and option, refund the original purchase price. HITACHIS ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR VALID WARRANTY CLAIMS SHALL BE AS STATED HEREIN. If Hitachi repairs your product, any product parts that are replaced during the repair process shall become Hitachis property. If Hitachi chooses to replace your product rather than repair it, or if Hitachi refunds your original purchase price, the product you returned to Hitachi shall become Hitachis property. Except as stated in Section 2 above, all repaired or replaced product shall be warranted for the remainder of the original three year warranty period or, if the product defect occurs ninety (90) days or less before the expiration date of the warranty, and the product is properly returned to Hitachi prior to the expiration date of the warranty, then the repaired or replaced product shall be warranted for ninety (90) days from the date Hitachi ships the repaired or replacement product to you. 6. DISCLAIMERS OF ALL OTHER WARRANTIES. HITACHI MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY WITH RESPECT TO YOUR HITACHI PRODUCT OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE. NO HITACHI DEALER, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION OR ADDITION TO THIS WARRANTY. UNLESS UNENFORCEABLE OR UNLAWFUL UNDER APPLICABLE LAW, HITACHI DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRIGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. ANY APPLICABLE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PROJECTOR IS LIMITED TO THE THREE YEAR DURATION OF THIS WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. 7. LIMITATIONS ON LIABILITY. THE LIABILITY OF HITACHI, IF ANY, FOR DAMAGES RELATING TO ANY ALLEGEDLY DEFECTIVE PRODUCT UNDER TORT, CONTRACT OR ANY OTHER LEGAL THEORY SHALL BE LIMITED TO THE ACTUAL PRICE PAID FOR SUCH PRODUCT AND SHALL IN NO EVENT INCLUDE INCIDENTAL, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF HITACHI IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. Hitachi America, Ltd. End User Support Technical Support Website 1-800-HITACHI www.hitachiserviceusa.com

To complete the warranty registration for your product, please go to www.hitachi.us/digitalmediaregistration. Failure to register your product will not affect your warranty rights, but will assist us in providing you with prompt service. Printed: 10.04