Instruction booklet

WASHING MACHINE Contents

English,1

Installation, 2-3
Unpacking and levelling Connecting the cold water and electricity supplies Technical data
Description of the machine, 4-5

Control panel

Running a wash cycle, 6 Programmes and options, 7
Table of Programmes Wash options
Detergents and laundry, 8

AQXL 95

Detergent Preparing the laundry Washing advice Load-balancing system

Precautions and tips, 9

General safety Disposal Opening the door manually

Care and maintenance, 10

Turning off the water and electricity supplies Cleaning the machine Cleaning the detergent dispenser Drum maintenance Cleaning the pump Checking the water inlet hose
Troubleshooting, 11 Assistance, 12

Installation

Keep this instruction manual in a safe place for future reference. If the appliance is sold, given away or moved, please ensure the manual remains with the machine so that the new owner may benefit from the advice contained within it. Please read this instruction manual carefully it contains important information regarding the safe installation, use and maintenance of the appliance. You will find the guarantee and other details relating to the installation process in the bag containing this booklet.
If the appliance is levelled correctly it will be more
stable and much less likely to cause vibrations and noise during the spin cycle. If positioned on a fitted carpet or a rug, adjust the feet in such a way as to allow room for air to circulate and provide ventilation beneath the washing machine.
Connecting the water and electricity supplies
Connecting the water inlet hose

Unpacking and levelling

Unpacking
1. After removing the packaging, check over the machine for any signs of damage during transportation. If it has been damaged, contact the retailer from where you purchased the product, do not proceed with installation or using the machine. 2. The 4 transit bolts (and their spacers) used to fix the drum during transportation need to be removed (see figure). Use a 10mm socket or adjustable wrench. While unscrewing the bolts, hold the spacers to help prevent them falling to the floor, otherwise collect them later. 3. Having removed the 4 bolts and spacers, insert the 4 plastic blanking plugs in their place to cover the 4 holes. 4. The 4 bolts and spacers will need to be stored in a safe place as you will need to re-insert them for future transport to prevent damaging the inside of the machine. If installed by another party, you can check if transit bolts have been removed simply by opening the door, pull and push the stainless steel drum forward and back, it should move freely. If this is not the case then the transit bolts must be removed before use. Failure to remove the transit bolts will cause serious damage to your machine during use.

Levelling

Before connecting the inlet hose to the hot and cold water supply, allow the water to flow from the tap until it runs clear.
1. Connect the end of the water inlet hose (blue hose for cold, red hose for hot) to the washing machine, screwing it onto the appliance's hot and cold water inlets (C for cold and H for hot), situated on the top righthand side on the rear of the appliance (see figure). 2. Before making the connection, allow the water to run freely until it is visibly clear. Connect the supply pipe to the water mains using a gas 3/4 (20mm) attachment, fitting the rubber gasket and the filter supply with the appliance and ensuring that they are firmly tightened to the taps. The pipe marked C (blue) must be connected to the cold water tab; the pipe marked H (red) must be connected to the hot water tap. Both pipes may be connected to the cold water tap using the special Y connection with multiple attachments, supplied with the appliance (see figure above). 3. Ensure that there are no kinks or twists in the hoses, and slowly turn on water and check for leaks. When pushing machine back in position ensure hoses are not obstructed.
1. Position the washing machine on a level and sturdy floor, without resting it against walls or cabinets. 2. If the floor is uneven, the feet of the appliance may be adjusted until it reaches a perfectly horizontal position (the angle of inclination must not exceed 2 degrees).

The water pressure at the tap must fall within the values If the water inlet hose is not long enough, contact a Always use the new water inlet hoses supplied with This machine is not designed to be connected to a
hot water supply above 60C. the machine. specialist store or an authorised technician. indicated in the Technical data table (see next page).

Drainage Connection

65 - 100 cm
Connect the outlet hose to a draining duct or a stand pipe at a height between 65 and 100 cm from the floor. Do not bend it under any circumstances.
The cable should be replaced only by authorised technicians.
Warning! The company shall not be held responsible for any incidents that occur if these regulations are not observed.
Alternatively, place the end of the hose over the edge of a washbasin or tub, fastening the hose supplied to the tap (see figure). The free end of the hose should not remain immersed in water.
We advise against the use of hose extensions; if
absolutely necessary, the length of the extension must not exceed 150 cm and its diameter must be the same as the original hose.

Electrical connection

Technical data
Model AQXL 95 width 59.5 cm height 85 cm depth 58 cm from 1 to 7 kg voltage 220-240 V 50 Hz maximum absorbed power 1850 W maximum pressure 1 MPa (10 bar) minimum pressure 0.05 MPa (0.5 bar) drum capacity 52 litres up to 900 rotations per minute COTTON WHITES program, temperature 60C; Wash Intensity High; using a load of 7 kg. This appliance conforms to the following EC Directives: - 72/23/EEC dated 19/02/73 (Low Voltage) and subsequent modifications - 89/336/EEC dated 03/05/89 (Electromagnetic Compatibility) and subsequent modifications
Before inserting the plug into the electrical socket, make sure that: the socket is earthed and complies with current regulations; the socket can withstand the maximum load of the appliance, which is indicated in the Technical data table (see opposite); the power supply voltage falls within the values indicated in the Technical data table (see opposite); the socket is compatible with the plug of the appliance. If this is not the case, either the socket or the plug must be replaced.
Dimensions Capacity Electrical connections Water connections
Spin speed Energy rated programmes according to AS/NZS 2040.2
The machine must not be installed outdoors, even in covered areas. It is extremely dangerous to leave the appliance exposed to rain, storms and other weather conditions. Once the machine has been installed, the electricity

socket should be easily accessible.
Do not use extension cables or multiple sockets. The cable should not be bent or compressed.
Description of the machine

DOOR DOOR HANDLE

CONTROL PANEL

KICK STRIP

ADJUSTABLE FEET
DETERGENT DISPENSER: Always use the handle to open the door (see figure). This is inside the machine and may be accessed by opening the door. For information relating to detergents, please refer to the chapter entitled Detergents and laundry.
1. pre-wash compartment: use powder detergent. 1 2. main wash compartment: use 2 powder or liquid detergent. If you intend to use liquid detergent, we recommend that it is poured into the compartment immediately before the wash cycle is started. compartment for additives: for fabric softener or other liquid washing additives. Do not exceed the maximum level indicated by the grille, and dilute concentrated fabric softeners.
Detergents and additives must be specific to frontloading machines.

PROGRAMME

knob buttons and indicator lights

OPTION WASH CYCLE PHASE

START/PAUSE
button with indicator light

ON-OFF/CANCEL

TEMPERATURE

button

WASH INTENSITY

button button

indicator light

CHILD LOCK DOOR LOCK

button and indicator light

SPIN SPEED

ON-OFF/CANCEL button with indicator light : press the button briefly to switch the machine on or off. The green indicator light shows that the machine is switched on. To switch the washing machine off during a wash cycle, press and hold the button for approximately 2 seconds; pressing the button quickly or accidentally will not switch the machine off. If the machine is switched off during a wash cycle, the programme will be cancelled. PROGRAMME knob: this can be rotated in both directions. To set a more suitable programme, please refer to the Table of Programmes. The knob is locked into position during the wash cycle. button: press this button to TEMPERATURE adjust the temperature; the value will be identified by the indicator lights above it (see Running a wash cycle). button: press this button to adjust SPIN SPEED the spin value or to exclude this part of the programme; the value will be identified by the indicator lights above it (see Running a wash cycle). button: press this button to WASH INTENSITY adjust the wash intensity; the value will be identified by the indicator lights above it (see Running a wash cycle). OPTION buttons and indicator lights: may be used to select any of the available options. The indicator light corresponding to the selected option will remain lit (see Running a wash cycle).

WASH CYCLE PHASE icons: these light up to provide an indication of the progress of the wash - Rinse - Spin - Final draining cycle (Wash ). phase lights up when the cycle has finished. The text START/PAUSE button with indicator light: when the green indicator light flashes slowly, press the button to start the wash cycle. When the cycle has started, the indicator light is illuminated in a fixed manner. To pause the wash cycle, press the button again; the indicator light will turn orange and begin to flash indicator light is off, again. If the Door Locked the porthole door may be opened. To restart the wash cycle from the point at which it was interrupted, press the button again. indicator light: this indicates that DOOR LOCK the porthole door is locked. To open the door, pause the wash cycle (see following page).
In some programs, for safety reason, it is not possible to open the door once the cycle has started.
button and indicator light: this is CHILD LOCK used to enable or disable the Child lock function, by pressing the button for approximately 2 seconds. When the indicator light is illuminated, the control panel is locked. This avoids accidental changes being made to the wash cycles, especially where children are at home. icon lights up when the ECO indicator light: the electricity saving reaches at least 10% (this can be achieved by adjusting the wash cycle settings).

Running a wash cycle

NOTE: in order to clean the machine out before first usage, it is advisable to run an EMPTY cycle as follows: add detergent, use programme COTTON WHITES and set temperature to 60C (no pre-wash). 1. SWITCH ON THE MACHINE. Press the button. All the indicator lights will illuminate for 1 second, after which the light corresponding to the button will remain lit constantly, while the START/PAUSE indicator light will flash slowly. 2. LOAD THE LAUNDRY. Open the porthole door. Load the laundry, making sure that the maximum load quantity indicated in the table of programmes (below) is not exceeded. 3. MEASURE OUT THE DETERGENT. Pull out the drawer and pour the detergent into the relevant compartments as described in Description of the machine. 4. CLOSE THE PORTHOLE DOOR. 5. CHOOSE THE PROGRAMME. Turn the PROGRAMME knob left or right to select the required programme, to which a set temperature and spin speed are linked (these values may all be modified). 6. CUSTOMIZE YOUR WASHING CYCLE. To customize a selected programme, use the relevant buttons on the control panel represented by the following icons: Modify the temperature and/or the spin speed. The machine automatically selects the temperature and the maximum spin speed for the programme set and these values may not be button, the temperaincreased. By pressing the ture can be progressively reduced or even set to button, cold wash (NO HEAT). By pressing the the spin speed can be progressively reduced or even eliminated altogether (NO SPIN). If the buttons are pressed again the maximum values are restored. Adjust the intensity of the wash. The machine automatically selects the optimal wash cycle intensity for a normal level of soiling in relation to the programme selected. It is nevertheless possible to increase (for normal soiled laundry) or decrease (for lightly soiled laundry) the intensity level of the wash by pressing the WASH INTENSITY button: this adjustment varies the duration of the mechanical stage of the wash cycle. In order to ensure a delicate wash remains guaranteed, it is not possible to increase the value of the "MIN" pre-set wash cycle intensity for the "Fast Wash", "Silk" and "Wool" programmes. This function is not enabled in the "Partial programmes". Modify the cycle caracteristics. Press the OPTION buttons to personalise the wash cycle according to your own requirements. Press the button to activate the option; the corresponding indicator light will illuminate. Press the button again to deactivate the option; the indicator light will switch off.

If the selected option is not compatible with the
set programme, the indicator light will flash and the option will not be activated.
If the selected option is not compatible with another previously selected option, the indicator light corresponding to the first option will flash and only the second option will be activated (the corresponding indicator light will remain lit in a fixed manner).
7. START THE PROGRAMME. Press the START/ PAUSE button. The corresponding indicator light remains lit in a fixed manner and the porthole door locks (the DOOR LOCK indicator light illuminates). The icons corresponding to the different wash phases will light up during the cycle, indicating the progress. To change a programme while a cycle is in progress, pause the washing machine by pressing the START/PAUSE button; then select the desired cycle and press the START/PAUSE button again. To open the door while a cycle is in progress press the START/PAUSE button; if the DOOR LOCK indicator light switches off it is possible to open the door. Press the START/PAUSE button again to restart the programme from the point at which it was interrupted. 8. PROGRAMME END. The icon "END" in the wash cycle phase lights up to indicate that the programme has ended. The porthole door may be opened immediately. If the START/PAUSE button flashes, press the button to end the cycle. open the door, unload the laundry and switch off the machine.
If you wish to cancel a cycle that has already
button. The cycle will be begun, press and hold the stopped and the machine will switch off. BAG FOR QUILTS, CURTAINS AND DELICATE GARMENTS Ariston has made it easier for you to wash even the most valuable and delicate garments in complete confidence thanks to the special bag which protects the laundry (this is supplied with the machine). We recommend that the bag is used every time you wash quilts and padded items with an outer layer made using synthetic material.

Programmes and options

Table of Programmes
Icon Programme description Everyday programmes WHITES COLOUREDS DELICATES FAST WASH: Refreshes lightly soiled garments quickly (not recommended for wool, silk or clothes that should be washed by hand). Vigorous programmes WHITE & PREWASH: Removes stubborn stains. (Add detergent to the relevant compartment). WHITES 90 SYNTHETICS Special programmes SHIRTS SILK: Washes silk and garments and lingerie. WOOL: Washes wool, cashmere, etc. DUVETS: Washes garments filled with goose down. Partial programmes Durable rinse Delicate rinse Durable spin Delicate spin Drain 0 l l l l l l l l l l l l l l l 1,7 2.2.1h 20' 50' 53' 1h 15' 45' 40' 20' 14' 3' l l l l l l l l l l l 2.2h 35' 1h 40' 1h 10' 35' Max. temperature (C) Max. spin speed (r.p.m.) Maximum Cycle Bleaching load duration Fabric Washing (kg) softener Detergent

2h 47' 2h 32' 1h 22'

The information contained in the table is purely indicative.

Wash options

To bleach the laundry, insert extra compartment 3 (supplied with the 1 appliance) into compartment 1 and 2 measure out the bleach, taking care not exceed the MAX level indicated on the central pivot. To bleach clothes during a wash cycle, set thedesired programme ans select the "Bleaching" option. To run a vleach cycle on its own, set the "Durable Rinse Cyle" (for cotton fabrics) or "Delicate Rinse" (for synthetic fabrics) and select the "Bleaching" option.

Bleaching

When using the Silk programme, the machine will end the cycle while the laundry is soaking and the Reduced creases indicator light will flash. To drain the water so that the laundry can be removed, press the START/PAUSE button or the Reduced creases button.
This option is not compatible with the Wool, Durable Spin, Delicate Spin and Draining programmes.
Extra Rinse This programme increases the efficiency of the rinse phase and ensures that a greater amount of detergent is removed. It is particularly recommended for skin types that are sensitive to detergents. We recommend this programme is used when the washing machine is full or when a large amount of detergent has been used. This option is not compatible with the Fast Wash, Durable Spin, Delicate Spin and Draining programmes. Rapid Reduces the duration of the wash cycle, while making it possible to save water and electricity. It is may not be enabled for the Fast Wash, Silk, Wool and Partial programmes. Note: this option cannot be activated if the Wash Intensity function is in the position LOW (the led of the Rapid option will lighten and then turn off). If you wish to activate this option select the positions NORMAL or HIGH of the Intensity.
This option may not be used in conjunction with the
"Fast Wash", "White & Prewash", "Silk", "Durable Spin", "Delicate Spin" and "Drain".
Reduced creases If this option is selected, the wash and spin phases will be adjusted accordingly so that fabric creasing is reduced. At the end of the cycle the drum of the washing machine will spin slowly; the Reduced creases and START/PAUSE indicator lights will flash. To end the cycle, press the START/PAUSE button or the Reduced creases button.

Detergents and laundry

Detergent
The type and quantity of detergent used depends on the type of fabric (cotton, wool, silk.), its colour, the temperature of the wash, the level of soiling and the hardness of the water in the area. Measuring out the detergent carefully will avoid accidental spills and help to protect the environment: although they may be biodegradable, detergents contain elements that alter the balance of nature. We recommend: the use of powder detergents for white cotton garments and for pre-wash phases;
Use only detergents designed for Front Load washing
machines, otherwise too much foam may be produced resulting in poor wash performance and possible damage to the internal components of your machine. Liquid detergents must clearly state Low Suds and be suitable for Front Load Washers. Dosage: Due to their lower water consumption, front loaders do not require as much detergent as top loaders.
The detergent must be measured out into the relevant compartment, or into the detergent dosing ball which will be placed directly into the drum of the machine. In this case the Cotton cycle with pre-wash phase may not be selected.
Wool: Ariston is the only washing machine to have obtained the prestigious Woolmark Platinum Care mark of recognition (M.0508) from The Woolmark Company, which certifies the machine washing of woollen garments, where the label states "hand wash (max. 1kg). The wool programme offers you only" peace of mind when washing woollen garments with optimal performance. Wool detergents not specifically stating use with front loading machines should be used only in very small quantities (less than stated) as they can cause too much foaming which will reduce washing performance. Duvets: to wash single duvets (the weight of which should not exceed 2 kg), cushions or clothes padded with goose down such as puffa jackets, use the special "Duvets" programme. We recommend that duvets are placed in the drum with their edges folded inwards (see figure) and that no more than of the total volume of the drum is used. To achieve the best results, we recommend that a liquid detergent is used in conjunction with the detergent dispenser drawer.

Preparing the laundry

Unfold all items of laundry before placing them in the machine.
Divide the laundry according to type of material (the symbol on the garment label) and colour, making sure that whites are separated from coloured garments. Empty all pockets and check for loose buttons. Do not exceed the values indicated in the Table of Programmes, which refer to the weight of the laundry items when they are dry. 1 sheet pillowcase tablecloth bathrobe towel pair of jeans shirt g 200 g 500 g 1200 g 250 g 500 g 200 g

How much does your laundry weigh?
Quilts: to wash quilts with a synthetic outer layer, use the bag provided and set the programme to "Duvets". Stubborn stains: for stubborn stains we recommend pre-treating fabric with a commercial fabric stain remover, carefully following the instructions on the product label.

Load-balancing system

Before every spin cycle, to avoid excessive vibrations and to distribute the load in a uniform manner, the drum rotates continuously at a speed which is slightly faster than the normal washing speed. If, after several attempts, the load is still not evenly distributed, the machine spins at a lower speed than the set frequency. If the load is excessively unbalanced, the washing machine continues at distribution speed only instead of the full spin speed. In order to achieve better load distribution and balance, we recommend that large and small garments are mixed when placing the laundry in the machine.
Washing advice for laundry type
Shirts: use a suitable programme to wash shirts made from different fabrics and in different colours. This will guarantee that these garments are looked after properly. Silk: use the gentle "Silk" programme designed for silk and delicate garments as this helps to avoid damaging your delicate fabric. We recommend the use of special detergents designed for silk or delicate garments. Curtains: these should be folded and placed inside the bag provided. Use the "Silk" programme.

Precautions and tips

This machine was designed and manufactured in compliance with current international safety standards. The following advice is provided for safety reasons and should be read carefully.
Opening the door manually
If it is not possible to open the porthole door due to a powercut and you wish to hang out the laundry, proceed as follows: 1. Remove the plug from the electricity socket; 2. Make sure that the water level inside the machine is lower than the door opening; if this is not the case remove excess water using the water outlet hose, collecting it in a bucket as shown in the figure; 3. Remove the kick strip on the front of the washing machine using a screwdriver (see figure);

General safety

This appliance was designed for domestic use inside the home and is not intended for commercial or industrial use. The washing machine must be used by adults only, in accordance with the instructions provided in this booklet. Do not touch the machine when barefoot or with wet or damp hands or feet. When unplugging the appliance, always pull the plug from the mains socket; do not pull on the cable. Do not touch the drained water as it may reach extremely high temperatures. Never force the porthole door: doing so may damage the safety lock mechanism designed to prevent the door being opened accidentally. If the appliance breaks down, under no circumatances must you attempt to carry out the repairs yourself. Keep children well away from the machine while it is in operation. If the machine must be moved, work in a group of two or three people and handle it very carefully. Never attempt to move the appliance without the help of another person, because it is very heavy. Make sure that the drum is empty before loading laundry into the appliance.

Disposal

When disposing of the packaging material: observe local legislation so that the packaging may be reused. Disposing of an old washing machine: before scrapping your appliance, cut the power supply cable and remove the appliance door.
4. Using the tab shown in the figure, pull outwards until the plastic brace comes away; pull it downwards until you hear a click, which indicates that the door is unlocked;
5. Open the door; if this is still not possible, repeat the process;
6. Replace the kick strip, making sure that the hooks are positioned in the right slots before pushing the panel towards the machine.

Care and maintenance

Turning off the water and electricity supplies
Turn off the water tap after every wash. This limits wear and tear on the machines water supply and prevents leaks. Disconnect the appliance from the electricity supply before cleaning it and before performing any maintenance work on it.
remove the plug from the socket.
To access the filter-chamber:
1. Remove the kick strip on the front of the machine using a screwdriver (see figure);

Cleaning the machine

The exterior of the appliance and all rubber parts may be cleaned using a cloth soaked in warm soapy water. Do not use solvents or abrasive products. 2. Position a container under the screw cap to collect the drained water correctly (see figure). Expect approximately 1.5 litres if the cycle has finished completely; 3. Unscrew the cover, turning it in an anticlockwise direction (see figure); 4. Clean the inside thoroughly; 5. Screw the cover back on; 6. Replace the kick strip, making sure that the hooks are positioned in the right slots before pushing the panel towards the machine.

Cleaning the detergent dispenser drawer
To remove the drawer, press the lever (1) and pull it outwards (2) (see figure). Wash the drawer under running water; this should be done regularly.

Drum maintenance

Always leave the porthole door ajar to prevent unpleasant odours from forming.
Checking the water inlet hose
Check the water inlet hose at least once a year. If there are any cracks, replace it immediately: the high water pressure used by the wash cycles could cause a cracked hose to split open.

Cleaning the pump

The washing machine is fitted with a self-cleaning pump which does not require regular maintenance. However, it may become blocked due to foreign objects (coins, buttons, hair clips, etc) falling into the filter-chamber that protects the pump. This situation will normally be indicated by Temperature LED 1 (No Heat) & LED 3 (40) been lighted up simultaneously. To clear the blockage, follow the below steps.
Make sure that the wash cycle has finished and

Troubleshooting

From time to time your machine may not operate as it should. Before calling for Assistance (see Assistance), make sure that the problem cannot be resolved easily using the following list.

Malfunction:

The washing machine will not switch on and no lights appear on the control panel. The wash cycle does not begin. The washing machines fails to fill with water.
Possible causes / Solutions:
The plug has not been inserted into the electrical socket properly or there is no
power in the house or electrical socket. There is no power in the house. The porthole door has not been shut properly. The START/PAUSE button has not been pressed. The water tap has not been turned on. The water inlet hose is not connected to the tap. The hose is kinked. The water tap has not been turned on. There is no water in the house. The water pressure is insufficient. The START/PAUSE button has not been pressed.
The machine continuously fills and drains water.
The end of the outlet hose has not been fitted at a height between 65 and 100 cm from the floor (see Installation). The free end of the hose is underwater (see Installation). If If the dwelling is on one of the upper floors of a building, there may be problems relating to water drainage, causing the washing machine to load and drain water continuously. Special anti-draining valves are available in shops and help to avoid this inconvenience. The water drainage system is not fitted with a breather pipe. The programme does not include a draining phase: some programmes require manual draining (see Programmes and options). The Reduced creases option is enabled: to complete the programme, press the START/PAUSE button (see Programmes and options). The outlet hose is bent (see Installation). The drainage duct is clogged. The drum was not unlocked properly when the appliance was installed (see Installation). The washing machine is not level (see Installation). The washing machine is trapped between cabinets and a wall (see Installation). The load is not balanced properly (see Description of the machine). The water inlet hose is not screwed on to the tap correctly (see Installation). The detergent dispenser drawer is blocked (for instructions on how to clean it, see Care and maintenance). The outlet hose has not been secured properly (see Installation). Switch off the machine and unplug the appliance; wait for approximately 1 minute then switch it on again. If the problem persists, contact Assistance. The detergent is not designed for machine washing (the packaging should state that the product is for washing by machine, for washing by hand or machine or similar). Too much detergent was used. Follow the manual unlocking procedure (see Precautions and tips). Drain pump may be blocked, see Cleaning the pump under the Care and Maintenance chapter. If the problem persists after the above checks have been carried out, shut off the water tap, switch off the machine and contact Assistance. 11

The machine does not drain or spin.
The washing machine vibrates too much during the spin cycle.
The washing machine leaks.
The icons corresponding to the Wash Cycle Phase flash rapidly at the same time as the ON/OFF indicator light. There is too much foam.
The washing machine door remains locked. Temperature LED 1 (No Heat) & LED 3 (40) been lighted up simultaneously.

Assistance

Before contacting Assistance: Check whether you can resolve the problem on your own (see Troubleshooting); Restart the programme to check whether the problem has been overcome; If this is not the case, contact the Authorised Technical Assistance Centre;

195056732.01

12/2006 - Xerox Business Services
If the machine has been installed or used incorrectly, you may be charged for the maintenance callout service. Never use the services of an unauthorised technician.
Have the following information ready: The type of problem experienced; The appliance model (Mod.); The serial number (S/N); This information can be found on the appliance data label. The label can be located on the machine behind the door, or behind the product itself, and may also be found on labels that come with installation documents. For ease of service, having all the information noted from the data plate will aid customer service staff in assisting to your call.