Step 4 - Set LCD Language Preference
You can set the LCD Panel to display printer messages in one of the following languages: English German French Dutch Portuguese Italian Spanish Norwegian Finnish Swedish Danish Polish Czech Russian
To do so: 1. 2. 3. 4. 5. Ensure that the printer is turned off. Press and hold [Menu] and turn on the printer. Continue to hold down [Menu] until the LCD displays LANG = X (where X is the current language setting). Press [Value] to scroll through the language list. Press [Select] to choose and confirm your language selection.
Step 5 - Install Ink Cartridges
Press the Power button to turn on the printer.
Lift to open the Ink Cartridge door.
Remove all four ink cartridges from their packaging and insert each ink cartridge into its own color-coded slot. Make sure that each cartridge is pressed firmly into place.
Step 6 - Install Printheads
Make sure that the Ink Cartridge Door is open. Grasp the side of the Printhead Access Cover and lift up firmly to snap the cover open and completely remove it from the printer. You may have to use some force to open the cover.
Note: If the cradle cannot be found under the cover, it means that the tape securing the cradle has not been removed. Open the Top Cover, remove the tape securing the cradle, turn off the printer and turn on again.
Make sure the printer is turned ON. The cradle will move away slightly. Open the purple printhead latch by lifting the latch from the rear. Pull the latch forward and down to release the latch hook from the purple carriage lock. Then lift and push the latch toward the back of the printer.
Remove each printhead from its package. Remove the protective tape from each printhead.
Insert each printhead into its own color-coded socket. Push the printheads down firmly.
Close the printhead latch. Be sure that the hook on the printhead latch catches the carriage lock.
Note: You may have to use some force to close the printhead latch.

5. 6. 7.

Ensure that the Ink Cartridge Door is lifted. Align the tabs of the cover with the tabs on the printer. Lower and snap to close the cover. Close the Ink Cartridge Door.

Note: The PostScript Printer Software is available when you purchase a HP 2500CM Printer or the HP 2500C PostScript upgrade kit. For more information, see HP Supplies and Accessories.
Start Microsoft Windows and make sure no other Windows applications are running. Insert the PostScript CD into your CD-ROM drive. Select File, Run in Windows 3.1 or select Start, Run in Windows 95/98/NT4.0. At the Command Line Box, type the letter of your computers CD-ROM drive followed by: \INSTALL (for example, d:\install). Follow the instructions that appear on the screen to complete instructions.

Basic Printing Tasks

Loading the Trays The HP 2500C/C+/CM Professional Series Color Printer has 3 paper trays and one Rear Manual Feed for superior paper handling capabilities. Tray 1 - This tray holds up to 10 sheets of paper. It is recommended that you use this tray for media types and sizes that are seldom used. Tray 2 - This tray holds up to 150 sheets of paper. It is recommended that you use this tray to hold paper that is commonly used.
For instructions on how to load paper into Tray 2, see Step 7 in the Setting Up section.
Tray 3 - This tray holds up to 250 sheets of paper. It is recommended that you use this tray to hold paper that is commonly used.
For instructions on how to load paper into Tray 3, see Step 8 in the Setting Up section.
Rear Manual Feed - The Rear Manual Feed is designed to provide a straight paper path for printing on thicker media (up to 0.3mm) such as cardstock or labels without bending. This paper path allows you to print only 1 sheet at a time.
Loading Media in Tray 1 1. Set your printer software to pick paper from Tray 1 and print your document.
For more information on how to set your print settings, please refer to section on Changing Print Settings.
2. After sending your print job to the printer, the LCD panel will display the message "TRAY 1 LOAD [TYPE] [SIZE]" where [TYPE] and [SIZE] are the media type and size as specified in your printer software. 3. Slide the paper width guide to its outermost position. 4. Insert up to 10 sheets of paper along the right side of Tray 1, print side down, until it stops. 5. Slide the paper width guide in until it stops at the edge of the paper. 6. Press the button to print.
Click to see a video clip of the above procedure.
Loading Media in the Rear Manual Feed 1. Set your printer software to pick paper from Rear Manual Feed and print your document.
For more information on how to set your print settings, please refer to the section on Changing Print Settings.
2. After sending your print job to the printer, the LCD panel will display the message "MNL FEED LOAD [TYPE] [SIZE]" where [TYPE] and [SIZE] are the media type and size as specified in your printer software. 3. Insert the media into the Rear Manual Feed at the back of the printer, making sure that the edge of the sheet is aligned with the alignment mark on the left side of the slot. Wait for the printer to grip the media before releasing it. 4. Press to start printing.

Click to see a video clip of the above procedure
Monitoring and Replacing Ink Cartridges The printer monitors and shows the amount of ink left in each ink cartridge on the LCD. When the ink in a particular ink cartridge is about to be used up, a warning message will appear on the LCD Panel. At this point, your ink cartridge will still have enough ink left in it for a few more print jobs. However, it is recommended that you get a replacement ready as soon as this warning message appears. When the ink in a particular ink cartridge has fully run out, the LCD will display a message [X INK OUT, REPLACE CART] (where X is the color of the cartridge). When this happens, you will not be able to print until the corresponding cartridge is replaced. To do this: 1. Lift to open the Ink Cartridge Door.
2. Remove the ink cartridge from its packaging and insert it into its own color-coded slot. 3. Push down the ink cartridge firmly.
Note: Use only original No. 10 HP ink cartridges. The use of incompatible cartridges may disrupt the intricate printing system, potentially resulting in reduced print quality and even damaging the printer. HP does not guarantee non-HP cartridges or damage to the printer resulting from the use of non-HP cartridges. For more information on HP Supplies and Accessories, refer to page 48.
Replacing Printheads If the printheads are faulty, the printer will show an error message and the printer will stop printing. When this happens, replace the printhead.
For more information, refer to the Troubleshooting section. 3
1. Ensure that the printer is on. 2. Open the Ink Cartridge Door. 3. Grasp the side of the Printhead Access Cover and lift firmly to snap the cover open and remove it from the printer. You may have to use some force to open the cover.
4. Release the printhead latch by pulling it towards you to unhook. Once unhooked, bring the latch towards the back of the printer. 5. Remove the damaged printhead by lifting it out of its socket.
6. Remove the new printhead from its package. 7. Remove the protective tape from the printhead.
8. Insert the new printhead into its color-coded slot. 9. Push the printhead down firmly.
10. Close the printhead latch. Be sure that the hook on the printhead latch catches the carriage lock. You may have to use some force to close the printhead latch.
11. Ensure that the Ink Cartridge Door is lifted. Align the tabs of the cover with the tabs on the printer. 12. Lower and snap to close the cover. 13. Close the Ink Cartridge Door. 14. Align the printheads. Refer to Step 9 Align Printheads on page 12.

Note: For a list of supported JetDirect MIO Print Servers, please refer to our web site at www.hp.com/go/hp2500.
Printing with Special Features and Options The HP 2500C Series PCL printer driver allows you to create exciting and impactful documents easily. These features and options will help you to produce professional-looking documents like direct mailers, brochures, large spreadsheets, newsletters and extra large posters from your desktop.
HP ZoomSmart Scaling Technology Allows you to automatically enlarge or reduce your printout. Watermark Allows you to create light-colored text that appears behind the documents main text. When you print, the text appears faintly on the printout like the watermarks found on elegant stationery. Mirror Image Allows you to print a laterally inverted image of your page. Print Page Border Allows you to print dotted lines on the border of your document for cropping or marking purposes. Billboard Allows you to enlarge your page and prints sections of that page onto several sheets of paper to form a large poster. You may also use this feature to print a C or A-2 size document on 2 pieces of 11 x 17 or A3 size media by choosing the 1 x 2 option. Handouts Enables you to print 2, 4 or 8 pages of your document onto a single sheet of paper. Booklet Enables you to print 2 pages onto a single larger sheet and reorders the page sequencing so that the printouts can be folded in half to form a booklet. 2-sided Printing Allows you to print on both sides of a page. Select a Special Feature 1. Click on the Features tab in the print settings. See Changing Print

Settings.

2. Select the required feature or option. You may only select one feature at a time and a combination of options.
Note: Click on Help for explanations and descriptions of the various features and options.
3. Change the necessary print settings and proceed to print your document.
Note: For more information on printing using these special features, see the topic Print with Special Features on the How Do I? tab in the HP 2500C Series Toolbox on your computer desktop.

Maintaining the Printer

This section contains information on utilities for maintaining the printer. They include: Cleaning Printheads Aligning Printheads Calibrating Color Clean Printheads Whenever print quality noticeably decreases it is a good idea to perform the Clean Printheads utility either through the HP 2500C Toolbox on your computer or from the Control Panel on the printer. Please refer to the
Maintenance Tab of the Toolbox if you wish to clean the printheads from the Toolbox.
The Clean Printheads utility consists of 3 levels of cleaning. Each level of cleaning uses some ink to clear the printheads. It is recommended that you start with Level 1 before proceeding to subsequent levels. Note that Level 3 takes the longest and uses the most ink. To run the Clean Printheads utility through the Control Panel: 1. Press [Menu] until DIAGNOSTICS MENU appears. 2. Press [Item] to select either CLEAN PRNT-HDS LEVEL 1, 2 or 3. 3. Press [Select] to clean printheads. Align Printheads Although you may not notice misalignment in your printouts, it is recommended that you run the Align Printheads utility whenever the LCD displays the message "PRNT-HDS NOT ALIGNED". This ensures that you have the best possible print quality. You may align the printheads either through the Toolbox or from the Control Panel. Please refer to the Maintenance Tab of the Toolbox if you wish to align the printheads from the Toolbox. To run the Align Printheads utility through the Control Panel: 1. Press [Menu] until DIAGNOSTICS MENU appears. 2. Press [Item] until ALIGN PRNT-HDS appears. 3. Press [Select]. 4. The printer will print a page with 5 sets of alignment patterns. 5. In each set (A, B, C, D or E) select the most aligned (straightest) pair of lines (1, 2, 3, 4 or 5). 6. Enter the corresponding numbers in the Control Panel by pressing [Value]. 7. When you have entered a value for a set, press [Item] to move to the next.

8. When you have finished entering the values press [Select]. 9. The printer will print a confirmation page consisting of 2 squares and a cross. 10. Check the confirmation page to see if the lines on the squares and the cross are aligned. 11. Re-align the printheads if the confirmation page is not satisfactory. Calibrate Color If the color tints of your documents have shifted towards yellow, magenta or blue, run the Calibrate Color utility to balance the color tints. It is not advisable to calibrate color unless the shifts in color tints are visible. To run the Calibrate Color utility: 1. Double-click on the HP 2500C Toolbox icon on your computer desktop. 2. Click on Maintenance tab. 3. Click on Calibrate Color and follow the instructions on the screen.
Installing the PostScript Module
The HP 2500CM Color Printer comes with the PostScript 3 module pre-installed. The HP 2500C/C+ Color Printer can be upgraded to a PostScript printer by installing the HP 2500C PostScript Upgrade Kit.
See Supplies and Accessories.
PostScript Printing Memory Requirements The HP 2500C Color Printer has 4 MB* of memory installed. After you install the PostScript Module, you will get an additional 8MB of memory.
Put on the anti-static wrist strap and clip the other end to a grounded metal piece.
Note: Failure to do so may damage the printer or the memory module.
*The HP 2500C+ has 12MB memory installed. For Europe only, the HP 2500C comes standard with 12MB RAM.
Switch off your printer and remove all cables from the back of the printer.
Lift up the two rear door latches to open the Rear Access Door.
Loosen the four screws on the metal panel to remove it.
Remove the PostScript 3 Module from its package. DO NOT touch the metal connection points.
Position the PostScript 3 Module as shown in the illustration, and insert it into Slot 1 or 2.
Push in the PostScript 3 Module until the two clips snap into place.
Lift the plastic flap, place the metal panel on the Rear Access Door and fasten the screws.
Reconnect all cables to the back of the printer and power ON the printer.
10. To verify installation of the PostScript 3 Module, select the PostScript Firmware Version option in the Information Menu from the key panel.

PS FW VER

The installed PostScript Firmware Version is displayed on the LCD panel.
Install the PostScript 3 software from the accompanying CD. Refer to the back of the CD jacket for installation instructions.

Printheads.

CLEAN PRNT-HD: LEVEL 3
This item cleans the printheads. Level 3 is most thorough, but it should be performed only when Level 2 cleaning does not solve the print quality problem as it uses the most ink. For more information
see section on Clean Printheads.
PERFORM TRAY 2 PAPER PATH TEST PERFORM TRAY 3 PAPER PATH TEST PERFORM TRAY 1 PAPER PATH TEST
This item performs a paper path test on Tray 2. When this is selected, the printer will pick paper from Tray 2 until all the paper has been ejected. This item performs a paper path test on Tray 3. When this is selected, the printer will pick paper from Tray 3 until all the paper has been ejected. This item performs a paper path test on Tray 1. When this is selected, the printer will pick paper from Tray 1 until all the paper has been ejected.
Information Menu Item CHECK INK LEVEL BASE FW VER PS FW VER MIO FW VER CHECK TOTAL RAM SIZE SERVICE ID Explanation This item displays the amount of ink remaining in each ink cartridge. This item displays the firmware version of the printer. This item displays the PostScript firmware version of the printer. This item displays the MIO print server firmware version. This item displays the total amount of RAM installed in the printer. This item displays the Service Identification Number of the printer. This number is needed when you call the HP Customer Care Center for support.
Self Test Menu Item PRINT MENU MAP PRINT PS FONT LIST PRINT DIAGNOSTIC PAGE PRINT EXT DIAGNOSTIC PAGE Explanation The Menu Map shows the layout of the Control Panel menu items. The PS Font List shows all the PS fonts currently available to the printer. The Diagnostic Page shows general printer information and current network parameters. The Extended Diagnostic Page shows printer information that is useful for troubleshooting.
Print Quality Menu Item PRINT QUALITY= NORMAL Values NORMAL ECONOFAST BEST Explanation NORMAL: Normal mode delivers high quality output and is the recommended setting for speed and quality. Normal mode is the default setting for most paper types. ECONOFAST: Draft quality printing. EconoFast mode prints faster than Normal mode and delivers comparable output. Using EconoFast will also cut down on the frequency of replacing your ink cartridges because it uses less ink. EconoFast printing is available only when you select plain paper or transparency as the paper type. BEST: High quality printing. Best mode produces the highest print quality for all paper types. However, Best mode prints more slowly than Normal mode for most documents.
Printing Menu Item PAPER=LETTER Values LETTER LEGAL 13 x 19 A4 Ax 17 JISB4 PORTRAIT LANDSCAPE Explanation Set the paper size.

ORIENTATION= PORTRAIT

Determine the default orientation of print on the page.
Note: It is best to set the page orientation from the printer software or software application.

APPEND CR TO LF=

NO YES
Select YES to append a carriage return to a line feed encountered in backward-compatible PCL jobs (pure text, no job control). Some environments indicate a new line using only the line feed control code. This option allows the user to append the required carriage return to each line feed.
IO Menu Item IN JOB TIMEOUT= 15 Values 5 to 300 Explanation Select the amount of time (in seconds) that the printer will wait within a print job before ending it. When the data from a print job fails to be sent to the printer completely, the printer will wait for the specified number of seconds. After that, it will abort the job and carry on to process the next print job. Press [Value] once to change the setting by increments of 1 or hold down [Value] to scroll. Select the amount of time (in seconds) that the printer will wait for the next print job before switching to another port. This is useful especially when your printer is connected to 2 different ports such as the parallel port and the network port. Press [Value] once to change the setting by increments of 1 or hold down [Value] to scroll. Select the amount of time (in seconds) that the printer will receive data from a port before switching to the next port. When the printer is connected to different ports with data being sent to it simultaneously from these ports, the printer will be able to toggle between ports so that jobs sent through all ports will be given similar priority. Press [Value] once to change the setting by increments of 1 or hold down [Value] to scroll.

OUT JOB TIMEOUT= 15

0 to 300

I/O CHANNEL TIMEOUT=120

Resets Menu Item RESET TO FACTORY SETTINGS RESET ACTIVE I/O CHANNEL RESET ALL I/O CHANNELS RESET MIO TO FACTORY SETTINGS Explanation This item performs a simple reset and restores most of the factory (default) settings. This item also clears the input buffer for the active I/O. This item performs a simple reset and clears the input and output buffers (for the active I/Os only). This item performs a simple reset and clears the input and output buffers for all I/Os. This item resets the MIO print server and restores most of the factory (default) settings.

Configuration Menu Item

PERSONALITY= AUTO

Values

AUTO PCL PS PCL 5 HPCGL2

Explanation

Select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. For example, if you have the PS module installed, you will be able to select between AUTO, PCL or PS. Similarly, if you have installed the PCL 5 module, you will be able to select PCL 5, PCL, AUTO or HPCGL2. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the printer will not automatically switch from one language to another unless specific software commands are sent to the printer.

Solution Press to set the printer online.
Replace the appropriate cartridge.
Insert the appropriate cartridge.
Replace the appropriate printhead.
Insert the appropriate printhead.
Close the cover and press printing. Close the cover and press printing.

to resume to resume

Open the Top Cover to remove paper. When finished, close the Top Cover and press to resume printing. Open the Top Cover to clear obstruction. When finished, close the Top Cover and press to resume printing. Open the Printhead Access Cover to remove obstruction. When finished, close the Printhead Access Cover and align printheads.

The Carriage is jammed.

LEFT BACK PANEL OUT RIGHT BACK PANEL OUT TRAY 2 PAPER GUIDE REMOVED TRAY 3 OPEN OR GUIDE REMOVED TRAY 1 LOAD [TYPE] [SIZE]
The left side of the Back Panel has not been inserted properly. The right side of the Back Panel has not been inserted properly. One of the Paper Guides in Tray 2 has been removed. Tray 3 is either open or one of its Paper Guides has been removed. You have chosen to print from Tray 1 or the media you have selected differs from those in Trays 2 and 3.
Open the Rear Access Door and ensure that the left side of the panel is properly installed. Open the Rear Access Door and ensure that the right side of the panel is properly installed. Insert the missing Paper Guide back into Tray 2. Ensure that both the Paper Guides are properly installed and that Tray 3 is inserted into the printer. Load the paper type and size as specified in the LCD panel and press to continue printing. You may set the printer to print with existing media in Tray 2 or Tray 3 by either pressing [Value] or without loading media in Tray 1. Load the paper type and size as specified in the LCD panel into the Rear Manual Feed located at the back of the printer and press to continue printing. Load the paper size and type which this tray has been set up for. If you wish to change the paper size setting of this tray, please refer to section on Load

Paper.

MNL FEED LOAD [TYPE] [SIZE]
You have chosen to print through the Rear Manual Feed.
TRAY [NUMBER] EMPTY, LOAD & PRESS
The specified tray is empty.
USE [TYPE] [SIZE] INSTEAD?
The media you have chosen differs from those in Trays 2 and 3 and you have either pressed [Value] or without loading media in Tray 1. To continue your present task, press the button. The media in Tray 1 may not be the type or size that is specified in your current print job.
Press to print or [Value] to select other options.
PRESS TO CONTINUE MEDIA IN TRAY 1, REMOVE
Remove the media in Tray 1 and press the button to resume printing. If you wish to print through Tray 1, set your print setting to pick from Tray 1 and send the print job before putting media in Tray 1.
WRONG MEDIA TYPE, [ACTION]
The media type which the printer has detected is not the type specified in your print settings. The specified paper size is different from the paper size in the selected input tray. The output was truncated to fit the paper in the printer. Some output may have been lost. The printheads have not been aligned. For best print quality, align the printheads before the next print job. A non-HP ink cartridge has been detected. HP does not guarantee non-HP cartridges. The use of incompatible cartridges may disrupt the intricate printing system, potentially resulting in reduced print quality and even damaging the printer. One of the ink cartridges (black, cyan, magenta or yellow) is near expiry. To obtain optimum print quality, it is recommended that you do not use expired ink cartridges. One of the printheads (black,cyan, magenta or yellow) is near expiry. To obtain optimum print quality, it is recommended that you do not use expired printheads. One of the ink cartridges (black, cyan, magenta or yellow) is low on ink. You may still continue to print with this cartridge until the ink has totally run out.

Non-Recoverable Error If the LCD panel displays a non-recoverable error message or if the printer is in a non-recoverable error state: 1. Turn off your printer by pressing the Power button. Remove all cables and wait for about 10 seconds. Reconnect the cables and power on the printer. 2. If the printer powers on and recovers from the error state, you should see the message READY on the LCD panel. 3. Make sure that the tapes covering the ink nozzles and electrical contacts on all the printheads have been removed.
For information on how to remove the tapes, see section on Replacing Printheads.
4. If the error persists we recommend that you call HP for assistance. Please have the following information ready: the model the printer serial number the error code number Troubleshooting Feature in Toolbox If a printing problem occurs, you can use the online troubleshooting feature built into your HP 2500C Series Toolbox. In the Toolbox, click the Troubleshooting tab. The troubleshooting information in the HP 2500C Series Toolbox is designed to help you diagnose and solve most printing problems that can occur. To use the troubleshooting feature in the HP 2500C Series Toolbox in Windows 95, 98 and NT 4.0: 1. Double-click the HP 2500C Series Toolbox icon on your computer desktop or click on Start, select Programs, followed by HP 2500C Series program group, followed by HP 2500C Toolbox. 2. Click on the Troubleshooting tab, then follow the instructions on your computer screen. To use the troubleshooting feature in the HP 2500C Series Toolbox in Windows 3.1x: 1. Double-click the HP 2500C Series Toolbox icon in the HP 2500C Series Printer program group. 2. Click on the Troubleshooting tab, then follow the instructions on your computer screen.
The following is a summary of the troubleshooting tips found in the Toolbox: Printer does not Print Check the power Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned ON. The green Ready LED should be lit and the LCD should display READY. Check printer setup Make sure your HP 2500C Series printer is selected as the current or default printer. Check printer port selection Make sure that the correct port is selected and that the printer is connected to your printer properly. If your printer is connected to a switch box, make sure that you have selected the correct switch. If your printer is on a network, ensure that you have mapped to the correct port. Print a Diagnostic Page Printing a Diagnostic Page will verify if the printer is functioning properly. To print the diagnostic page: 1. Press [Menu] until SELF TEST MENU appears 2. Press [Item] until PRINT DIAGNOSTIC PAGE appears. 3. Press [Select] to print the diagnostic page. Check network setup If your printer is shared on a network, make sure that it is properly setup in the network environment. See the Network Guide as well as the documentation provided by your network vendors. Check for paper feed problem Make sure that paper is loaded correctly in the trays and that paper is not jammed in the printer. Check the printer LCD panel for paper jam messages. See section on Load Paper. If paper is jammed in the printer, see section on Clearing Paper Jams.

C1852A C1853A

C6058A
C6059A C6039A C6040A C6043A
A3, 20 sheets: 297 x 420 mm US Letter, 15 sheets: 8.5 x 11 in. A4 (European ), 15 sheets: 210 x 297 mm A4 (Asian ), 15 sheets: 210 x 297 mm HP Premium Transparency Film US Letter, 50 sheets: 8.5 x 11 in. US Letter, 20 sheets: 8.5 x 11 in. A4, 50 sheets: 210 x 297 mm A4, 20 sheets: 210 x 297 mm HP Premium Inkjet Rapid-Dry Transparencies US Letter, 50 sheets: 8.5 x 11 in. A4, 50 sheets: 210 x 297 mm HP Iron-On T-Shirt Transfers US Letter, 10 sheets: 8.5 x 11 in. A4, 10 sheets: 210 x 297 mm HP Greeting Card Paper US Letter, 20 sheets, 20 envelopes A4, 20 sheets, 20 envelopes HP White Labels 1 x 2 5/8 Addressing Labels 1 1/3 x 4 Addressing Labels 1 x 4 Addressing Labels 2 x 4 Shipping Labels 3 1/3 x 4 Shipping Labels 1/2 x 1 3/4 Return Address Labels 8 1/2 x 11 White Full Sheet Labels 99.1 x 38.1 mm Addressing Labels 99.1 x 33.8 mm Addressing Labels 63.5 x 38.1 mm Addressing Labels 100 x 51 mm Addressing Labels 199.6 x 289 mm, Full Sheet Labels 99.1 x 67.7 mm, Parcel Labels 63.5 x 46.6 mm Addressing Labels
C3834A C3828A C3835A C3832A

C6051A C6053A

C6049A C6050A

C1812A C6042A

92296A 92296B 92296C 92296D 92296E 92296F 92296K 92296L 92296M 92296N 92296P 92296R C4296A C4297A

Printer Specifications

Print Method Print Speed 1 Black
Plain paper drop on-demand thermal inkjet printing Black Text Econofast Mode Normal Mode Best Mode Color Highlights Econofast Mode Normal Mode Best Mode Mixed Text & Graphics Econofast Mode Normal Mode Best Mode Full Page Color Highlights Econofast Mode Normal Mode Best Mode Letter / Appm 9 ppm 7.5 ppm Letter / Appm 6.5 ppm 5.5 ppm Letter / Appm 3 ppm 1.5 ppm Letter / A4 2.5 ppm 1.2 ppm 0.4 ppm 11 x 17 / Appm 5 ppm 4.5 ppm 11 x 17 / A3 5.5 ppm 3.5 ppm 2.5 ppm 11 x 17 / Appm 2 ppm 1 ppm 11 x 17 / A3 1.7 ppm 0.7 ppm 0.3 ppm

Print Speed 1 Color

1Approximate figures. Exact speed is dependent on the system configuration, software program, and document complexity
Black Resolution Color Resolution Printhead Nozzles Printer Command Language
Up to 600x600 dpi PhotoREt II for photo quality 304 black, 912 color (304 per color printhead) HP PCL 3e HP PCL 5Ce (standard with HP 2500C+, and for Europe only, standard with HP 2500C/CM) Adobe PostScript 3 (with HP 2500CM only)
9 built-in bitmap typefaces at selected sizes HP FontSmart v2.5 (110 TrueType fonts for Windows) (Euro symbol support available in all fonts) HP FontSmart software provides easy-to-use font management capabilities 136 PostScript fonts with Adobe PostScript Level 3 (Euro symbol supported in the Symbol font)

Media Size, Type and Handling Support
Tray 3 (Lower Tray) Sheets : up to 250
60 to 135 g/m2 (16 to 36 lb. Bond)
Media sizes supported: Paper: U.S. Super B 13 x 19 in., U.S. Tabloid 11 x 17 in., U.S. Legal 8.5 x 14 in., U.S. Letter 8.5 x 11 in., European Super Amm x 483 mm, European Ax 420 mm, European Ax 297 mm, European Bx 364 mm Transparencies: U.S. Letter 8.5 x 11 in., European Ax 297 mm Labels: U.S. Labels, 8.5 x 11 in.; European A4 labels, 210 x 297 mm Rear Manual Feed Paper, transparency, label or cards up to 0.3 mm thickness (0.012 in.) or approx. 200 g/m2 (110 lb. index maximum) Media sizes supported: All media sizes from 4 in.x6 in. (101.6mm x 152.4mm) to 13in.x19in. (330 mm x 483 mm) Media types supported is similar to Tray 1 Recommended Media Weight All input paths handle the following paper weights with the rear straight-through paper path handling up to 0.3mm thickness of paper Paper: 60 to 135 g/m2 (16 to 36 lb. Bond) Cards: 110 to 200 g/m2 (110 lb. Index) Straight-through path: up to 0.3 mm thickness (0.012 in.) or 220 g/m2 (110 lb. Index) Built-in printer software features: HP ZoomSmart scaling technology, Billboard, Handout (N-up printing), Mirror, Watermark, Print Preview, Quick Sets, laserJet Margin Emulation, 2-sided Printing (manual duplex), Booklet Intuitive operation and complete, easy-to-understand messages Two-line LCD display and 2 LEDs Buttons: (Go), Job Cancel, Menu, Item, Value, Select Indicators: Attention, Ready Messages can be displayed in 14 languages: English, French, Italian, German, Spanish, Portuguese, Dutch, Norwegian, Finnish, Swedish, Danish, Polish, Czech and Russian Operating temperature: 5o to 40oC (41o to 104oF) Recommended operating conditions: 15o to 35oC (59o to 95oF) Storage temperature: -40o to 60oC (-4o to 140oF) Relative Humidity: 20 to 80% RH non-condensing Noise levels per ISO 9614-1: Sound Pressure, LwAM 62 dB(A)

Smart Software Features

Control Panel

Operating Environment

Power Supply Power Requirements Power Consumption Dimensions
Built-in Universal Power Supply Input Voltage AC (10%), 50/60 Hz (3 Hz) Less than 2 watts when off, 8 watts maximum non-printing, 35 watts average printing, 65 watts printing With paper tray closed 685 mm (26.97 in.) W x 610 mm (24.02 in.) D x 337 mm (13.27 in.) H With paper tray fully extended 685 mm (26.97 in.) W x 745 mm (29.33 in.) D x 337 mm (13.27 in.) H Desk Space Required 685 mm (26.97 in.) W x 532 (20.94 in.) D

0.137 3.48mm

0.117 2.97mm

0.5 12.7mm

Note: The minimum printer margins when printing with the PostScript driver is the same as that of the PCL driver except for the following:
Paper Size 13 x x 483mm Custom
Left Margin 0.8 20.32mm 0.55 13.97mm 0.137 3.48mm
Right Margin Top Margin 0.8 20.32mm 0.55 13.97mm 0.137 3.48mm 0.8 20.32mm 1.1 27.94mm 0.117 2.97mm
Bottom Margin 0.8 20.32mm 1.1 27.94mm 0.5 2.97mm
2500C/C+/CM Hewlett-Packard Limited Warranty Statement
HP Product Software Ink Cartridges Printheads Printer
Duration of Limited Warranty 90 Days 90 Days 1 Year 1 Year
A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. 2. For software products, HPs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3. HPs limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or c. Operation outside the products specifications. 4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge,

7. 8. 9.

HP will charge its standard time and materials charges to service the printer for the particular failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge product which is covered by HPs warranty, HP shall replace the defective product. If HP receives, during the applicable warranty period, notice of a defect in any hardware product which is covered by HPs warranty, HP shall either repair or replace the defective product, at HPs option. If HP is unable to repair or replace, as applicable, a defective product which is covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. HPs limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and Frances Dpartements DOutre-Mer; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available for any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer.

2500C/C+/CM
Professional Series Color Printer

NETWORK GUIDE

Acknowledgments HP ColorSmart II, HP PhotoREt II and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Adobe is a U.S. registered trademark of Adobe Systems Incorporated. PostScript 3 is a trademark of Adobe Systems Incorporated. NetWare and Novell are registered trademarks of Novell Corporation.
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Edition 2 June 1999 Copyright 1999 by Hewlett-Packard Company 450 Alexandra Road Singapore 119960 Singapore

CONTENT

Contents
Network Printing Overview Year 2000 Compliance 2.1 Year 2000-compliant Versions of HP JetDirect Software 2.2 Disclaimer Statement Supported Network Printer Connections 3.1 Printing through an HP JetDirect Print Server 3.1.1 Overview 3.1.2 Supported Network Configurations for Client-Server Printing 3.1.3 Supported Network Configurations for Peer-to-Peer Printing 3.2 Printing through a PC 3.2.1 Supported Network Configurations for Printing through a PC Installing the Print Server 4.1 Installing the HP JetDirect Print Server Card Customizing the Printer Software Configuring to Print on the Network Configuring the PC as a Server to Print Through the HP JetDirect Port 6.1 6.1.1 Option 1 - Using the HP JetDirect Installation Utility 6.1.2 Option 2 - Using the HP 2500C Printer Software 6.2 Configuring the PC (Client) to Connect to the Print Server via a Server 6.2.1 Option 1 - Using the HP 2500C Series Printer Software 6.2.2 Option 2 - Using the Add Printer Wizard (for PCL 3 drivers only) 6.2.3 Option 3 - Other Methods for Configuring the PC (Client) 6.3 6.4 6.5 6.6 6.7 6.8
(For PCL 3 drivers installed in the server and the port has been configured for sharing) Configuring the PC (Peer-to-Peer) to Print Directly to the Printer 6.3.1 Option 1 - Using the HP JetDirect Installation Utility 6.3.2 Option 2 - Using the HP 2500C Series Printer Software Configuring the JetDirect Print Server Port to Connect to the NetWare 4.11 Bindery Network Configuring the JetDirect Print Server Port to Connect to Netware 4.11 NDS Network Configuring the PC as a Server to Share the Printer 6.6.1 Using the HP 2500C Series Printer Software to Share the Printer Installing Alternate Drivers Installing PostScript Driver

4. 5. 6.

Troubleshooting Improving Printing Performance over the Network
Network Printing Overview
A network is a system of computers and other equipment set up for sharing files, data and other resources such as printers and scanners. A LAN, or a local area network, in its smallest form may consist of two computers that can communicate with each other. A larger LAN may connect members of a workgroup, such as an accounting department where users have similar requirements for sharing data and resources. The HP 2500C/C+/CM Professional Series Color Printer may be shared on a network. It can be connected directly to a network using an HP JetDirect print server, or it can be attached to a PC that is connected to a network.

Year 2000 Compliance

2. For the entire HP JetDirect solution to be Year 2000-compliant, the HP JetDirect product must work in a fully Year 2000-compliant environment. The network operating system (NOS) for the HP JetDirect product must be Year 2000-compliant. Please contact the NOS manufacturer directly to verify Year 2000 readiness. The HP JetDirect product is Year 2000-compliant if the hardware, firmware and software are Year 2000-compliant.
Hardware Firmware Software
All HP JetDirect hardware is Year 2000-compliant. All HP JetDirect firmware is Year 2000-compliant. Most HP JetDirect software is Year 2000-compliant. Some versions of HP JetDirect software may need to be upgraded by the customer to be Year 2000-compliant (see
Table 1 for the list of Year 2000-compliant software).
2.1 Year 2000-compliant Versions of HP JetDirect Software Year 2000-compliant versions of HP JetDirect software (listed in Table 1) are available for download, at no charge, from http://www.hp.com/support/net_printing. Any version of software not listed in Table 1 has not been certified as compliant. Table 1. Year 2000-compliant JetDirect Software
HP JetAdmin and HP JetPrint for Novell NetWare (DOS client) version A.01.09 and A.01.15 HP JetAdmin for HP-UX 9.04 (for HP 9000 S700 and S800) version D.04.10 and D.04.12 HP JetAdmin for HP-UX 9.10 (for HP 9000 S300 and S400) version D.01.08 HP JetAdmin for HP-UX 10.01, 10.10, 10.20, 11.0 version D.04.10 and greater HP JetAdmin for OS/2 Warp version A.02.04, A.03.00 and greater HP JetAdmin for Solaris 2.3, 2.4, 2.5, 2.5.1, 2.6 version D.04.10 and greater HP JetAdmin for Sun OS 4.1.3, 4.1.4 version D.04.10 and greater HP JetAdmin for Windows 3.1/Windows for Workgroups 3.11 version 2.2, 2.33, 2.4 and greater HP JetAdmin for Windows 95 version 2.2, 2.33, 2.4 and greater HP JetAdmin for Windows NT version 2.33, 2.4 and greater HP JetDirect Download Manager version A.02.17 and greater HP Network Printer Installer version 1.0 and greater HP Utilities for Mac OS version 3.0 and greater HP Web JetAdmin version 4.0 and greater Install and Setup Utilities for IBM LAN Server and Microsoft LAN Manager version A.00.05 Setup and Monitor Utility for Windows for Workgroups 3.11 version A.00.03
HP recommends its customers verify the version of HP JetDirect software on their system. Instructions on how to determine the version of HP JetDirect software can be found at http://hpcc923.external.hp.com/cposupport/networking/support_doc/ bpj05564.html.

2.2 Disclaimer Statement HP has made every effort to ensure the accuracy of our product testing. However, because each customers environment is different from HPs laboratory test environment, it is the customers responsibility to validate the Year 2000 readiness of these products in their own environment. Therefore, information about the Year 2000 status of HP products is provided as is without warranties of any kind. HP makes no representation or warranty respecting the accuracy or reliability of information about non-HP products. Such information was provided by the manufacturers of those products and customers are urged to contact the manufacturer directly to verify Year 2000 readiness.
Supported Network Printer Connections
3. The HP 2500C/C+/CM Professional Series Color Printer supports the following network printer connections: 3.1 Printing through an HP JetDirect Print Server 3.1.1 Overview In this configuration, the printer is connected to the network via an HP JetDirect print server. This configuration provides better performance as well as flexibility in preparing a location for the printer. The HP 2500CM Professional Series Color Printer comes with an internal HP JetDirect Print Server. It is therefore recommended that the printer be shared on a network through the print server. There are two basic network configurations using the HP JetDirect print server: Client-Server printing and Peer-to-Peer printing. Client-Server printing is typically used in medium to large networks where dedicated computer servers are used to manage printing needs of many users. Client-server networks use network operating systems (NOS) such as Novell NetWare and Microsoft Windows NT Server 4.0. Peer-to-Peer printing is more suitable for smaller networks. On peerto-peer networks, users configure their Windows 95, Windows 98 or Windows NT 4.0 systems to print directly to the printer. 3.1.2 Supported Network Configurations for Client-Server Printing Server Client Configurations
Windows NT 4.0 Windows NT 4.0 Windows 95/98 Novell NetWare 4.11 (Bindery) Novell NetWare 4.11 (NDS) Yes Not recommended Yes Yes Windows 95/98 Yes Yes Yes Yes Windows for Workgroups 3.11 Yes Yes Yes Yes
3.1.3 Supported Network Configurations for Peer-to-Peer Printing Windows 95 Windows 98 Windows NT 4.0
See page 14 for more information. Note: To take full advantage of network printer management features provided by the HP 2500C/C+/CM color printer, please use HP Web JetAdmin 5.0 or later and the latest printer firmware. For HP Web JetAdmin and other HP network printing software, visit our website at www.hp.com/support/net_printing. To obtain the latest printer firmware for the HP 2500C Professional Series printer, please visit our web site at www.hp.com/go/hp2500.

3.2 Printing through a PC In this configuration, the printer is connected directly to the parallel port of a selected computer (or server) on the network and is shared out to the other computers (or client). The server could be a Novell NetWare 4.11 server or a computer running Windows for Workgroups 3.11, Windows 95, 98 or NT 4.0. Sharing the printer in this configuration is a low cost, easy way to share a printer because it requires no additional hardware or software. The HP 2500C Professional Series printer can be shared over a network with this configuration. However, it is recommended only for a small workgroup where there is a small number of users or usage is low as the shared computer will be slowed down when many users print to its shared printer.
3.2.1 Supported Network Configurations for Printing through a PC Client Configurations
Windows NT 4.0 Windows 95/98

Server Configurations

Windows for Workgroups 3.11 Yes Yes Yes Yes
Novell NetWare 4.11 Windows NT 4.0 Windows 95/98 Windows For Workgroups 3.11

Yes Yes No No

Yes Yes Yes No
Installing the Print Server
4. The HP 2500CM Professional Series Color Printer comes with an internal MIO JetDirect Print Server preinstalled. However, if you have purchased the HP 2500C Professional Series Printer, you may purchase the internal JetDirect Print Server. For the list of HP MIO JetDirect Print Servers, please refer to our web site at www.hp.com/go/jetdirect. 4.1 Installing the HP JetDirect Print Server Card Step 1 - Verify that the Printer Works 1. Turn on the printer. 2. Press [MENU] repeatedly until SELF TEST MENU appears. 3. Press [ITEM] repeatedly until PRINT DIAGNOSTIC PAGE appears. 4. Press [SELECT] to print the Diagnostic Page. Step 2 - Install the HP JetDirect Print Server Card into the Printer
Note: The HP JetDirect card contains electronic components that can be damaged by static electricity through electrostatic discharge (ESD). To prevent ESD, maintain frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is useful for this purpose. Handle the card carefully at all times. Avoid touching electronic components or circuit paths.
1. Turn off the printer and unplug the power cord. 2. Unscrew and remove the metal plate on the left side of the printer.

JETDIRECT

10/100 Base-Tx (RJ-45)
3. Insert the card. Align the card with the guide rails in the printer. 4. Press the card into the slot until the card is firmly seated. 5. Tighten each thumbscrew a little at a time, alternating between each side until both screws are secure. 6. Connect the network cable to the card. 7. Connect the power cord and turn on the printer.
Customizing the Printer Software
5. You may choose to customize the printer software so that certain items or features such as status and bi-directional printing will be disabled the next time you install the printer software. This feature is useful if you want to install a customized configuration on several computers in a network. To do this: 1. Insert the Starter CD into your CD-ROM drive. If the installation program does not run automatically, access File Manager or Explorer and run INSTALL.EXE on the CD-ROM. 2. Click on Printer Driver followed by Download. During download, you will be asked if you wish to customize the printer software. If you choose not to, you may run the Installer Configuration Utility later by double-clicking on the HPINSCFG.EXE icon in the driver directory of the Starter CD. 3. Choose the options you wish to install. 4. Click OK. 5. The printer software will be installed according to this configuration the next time you install from the downloaded files.

Configuring To Print On The Network
6. There are several options to use the HP 2500C series of professional printers in a network environment. You can choose to use the JetDirect port (the card comes standard with the HP 2500CM printer) or merely configure to connect direct to the printer. This chapter describes the procedures for setting up the server or client configurations and also sharing the printer on the network. 6.1 Configuring the PC as a Server to Print Through the HP JetDirect Port This procedure takes you through setting up the PC as a server to print through the HP JetDirect port, which is connected to the print server. To allow other PCs to connect to this configured server PC to print, using the HP JetDirect port, you will need to share this PC (refer to section 6.6.1, Step 2 - Share the Printer on the Network).

PC Server

JetDirect MIO Card

Printer

There are two methods to you can use to configure the PC.
Note:: Your may encounter problems printing with IPX/SPX in Windows NT 4.0. Large print jobs may stop mid-page and continuously re-spool. We recommend that you use TCP/IP instead or ensure that your system is upgraded to MS NT 4.0 Service Pack 4.
6.1.1 Option 1 - Using the HP JetDirect Installation Utility Step 1 - Install HP JetAdmin 1. Insert the HP JetDirect CD-ROM into your CD-ROM drive. If the installation program does not run automatically, access the Explorer. 2. Select the option to install JetAdmin and follow the instructions on the screen. Before you proceed to Step 2, please ensure that the HP 2500C Printer Software is installed. Otherwise, refer to section 6.1.2, Option 2, Step 1 - Install HP 2500C Series Printer Software for the procedure. Step 2 - Associate Printer Software with the JetDirect Port This step takes you through the process of linking the PC local or existing connected port to the JetDirect printer. 1. Select HP 2500C/CM Printer in the Printers folder. The printer name will defer, depending on if you are installing the PCL 3 or PostScript printer software.
2. Click the right mouse button and select Properties. 3. Select the Details tab, click Add Port, and click OK. 4. Select a new port to assign it to the JetDirect printer and click OK. Ensure that the printer has been set up as shared. Please refer to section 6.6.1, Step 2 - Share the Printer on the Network, for the procedure, if the printer is not set up as shared. The Installation Option screen appears for you to select the print features. 6.1.2 Option 2 - Using the HP 2500C Printer Software Step 1 - Install HP 2500C Series Printer Software 1. If you are running Windows NT 4.0, log on to the computer as the system administrator. 2. Insert the Starter CD into the CD-ROM drive to install the PCL 3 printer software. If the installation program does not run automatically, access the File Manager or Explorer and run INSTALL.EXE from the CD-ROM. The Starter CD allows you to either install or download the printer driver onto the network drive. Choose Download if you wish to customize your printer software for future quick installation. The next screen appears to prompt you to select the port. 3. Windows 95/98/NT 4.0: Select Local/Existing (this selection assumes that the port is a local (LPT) or defined print server port). Note: The other two port options that are available for selection are: Network (Client):If you wish to connect a PC (client) to the shared or server PC in the network. Network (Server/Peer-to-Peer): If you wish to connect a PC to print directly to the printer server port without sharing through a server PC. Windows for Workgroups 3.11: 3a. Click Connect when prompted to select a printer port. 3b. Type in the path that the printer has been mapped to and select the shared printer. 3c. Select the LPT port that you have just mapped and click OK. If you wish to install the PostScript printer software, refer to the section on Installing PostScript Driver for the procedure. If you wish to install the PCL 5 printer software, refer to the PCL 5 Supplementary Network Guide.

6.2 Configuring the PC (Client) to Connect to the Print Server via a Server
JetDirect MIO Card PC (Client) PC Server
There are three methods to set up the PC as a client to a configured print server on the network.
6.2.1 Option 1 - Using the HP 2500C Series Printer Software 1. Refer to the section 6.1.2, Step 1 - Install HP 2500C Series Printer Software, for the procedure on installing the printer software. Instead of selecting Local/Existing, select Network (Client). 2. Type in the name of the shared printer, like, \\Computer\Name\PrinterName, in the Select Network Port field. If you do not know the computer name or printer name, browse the network to help you find the printer. The Installation Option screen appears. 6.2.2 Option 2 - Using the Add Printer Wizard (for PCL 3 drivers only) You may use the Microsoft Windows Add Printer Wizard to install the printer software. 1. Click on Start and select Settings, followed by Printers. 2. Double-click Add Printer. 3. For Windows 95/98, select Network Printer. For Windows NT 4.0, select Network Printer Server, when prompted. 4. Type in the network part or queue name of the shared printer, for example, \\ComputerName\PrinterName. If you do not know the name, you can click on Have Disk, when prompted to select printer model. 5. Click on Browse and locate the hp2500c.inf file. This file contains the printer name for you to select. The file is located in the Starter CD or on your network server if the System Administrator had copied the files onto the server. 6. The Installation Option screen appears. Follow the instructions on the screen to complete the PC configuration process.
6.2.3 Option 3 - Other Methods for Configuring the PC (Client) (For PCL 3 drivers installed in the server and the port has been configured for sharing) If the printer software is installed in the server computer and the port has been shared out, the printer software can be installed onto the client computer by doing one of the following: Sending a print job to the printer by dragging the document onto the network printer icon. Dragging a network printer icon into the Printers folder. Double-clicking a network printer icon. Right-clicking a network printer icon and selecting Install.
6.3 Configuring the PC (Peer-to-Peer) to Print Directly to the Printer

PC (Peer-to-Peer)

There are two methods to set up the printer for this configuration. 6.3.1 Option 1 - Using the HP JetDirect Installation Utility Please refer to the same option in section 6.1.1 for the procedure 6.3.2 Option 2 - Using the HP 2500C Series Printer Software To set up the PC to print directly to the printer, you need to complete the following steps: Step 1 - Install HP 2500C Series Printer Software 1. Please refer to section 6.1.2, Option 2 - Install HP 2500C Series Printer Software, for the procedure. When it comes to port selection, do the following: Select Network (Server/Peer-to-Peer), instead of Local/Existing, to associate the printer software with the JetDirect port. This selection applies when the port you intend to use is not defined. Select the desired port from the list, or you may enter the port name. 2. Click OK. The Setup Printer wizard appears to guide you through the setting up process.

6.4 Configuring the JetDirect Print Server Port to Connect to the NetWare 4.11 Bindery Network This procedure allows you set up the HP JetDirect port on the NetWare 4.11 Bindery Network. Step 1 - Install HP JetAdmin 1. Insert the HP JetDirect CD-ROM into the CD-ROM drive. If the installation program does not run automatically, access the File Manager or Explorer and run SETUP.EXE that is on the CD-ROM. 2. Select the option to install JetAdmin and follow the instructions on the screen. Step 2 - Configure the JetDirect Print Server 1. Log onto the network with Supervisor privileges at any user workstation that has the HP JetAdmin installed. 2. Click Start, Programs, HP JetAdmin Utlities, and HP JetAdmin, to run HP JetAdmin. 3. The following message may appear: "JetAdmin could not find any configured devices on your network. Do you want to configure one now?". Click Yes and proceed to 5. If this message is not displayed, go to 4. 4. On the HP JetAdmin Utility screen, press [F5] to refresh the list of printers. All configured print servers are displayed. 5. Select Device, New. On the New Device screen, highlight the LAN hardware address of your print server. (The 12-character hardware address is on the HP JetDirect configuration page.) 6. Click Configure. A General screen appears. 7. Type the name of the print server and a description (optional): then click Next. A NetWare configuration screen appears. 8. Click Operating Mode and select Queue Server Mode. 9. Click Queues and then click Change. 10. Select your NetWare server from the list and click Create. 11. Type a name for this printer queue in the Create Queue screen and click OK. 12. Click Yes to add the queue to the list of serviced queues. 13. The configured queues appears under Serviced Queues, click OK. 14. Follow the instructions to complete configuration. Step 3 - Copy Printer Software to a Network Drive for Client Installation Please refer to section 6.2 for the procedure on installing the HP 2500C Series Printer Software.
6.5 Configuring the JetDirect Print Server Port to Connect to Netware 4.11 NDS Network This procedure allows you set up usage of the HP JetDirect port to share the printer. Step 1 - Install HP JetAdmin 1. Insert the HP JetDirect CD-ROM into the CD-ROM drive. If the installation program does not run automatically, access the File Manager or Explorer and run SETUP.EXE that is on the CD-ROM. 2. Select the option to install JetAdmin and follow the instructions on the screen. Step 2 - Configure the JetDirect Print Server 1. Log onto the network with Supervisor privileges at any user workstation that has the HP JetAdmin installed. 2. Click Start, Programs, HP JetAdmin Utlities, and HP JetAdmin, to run HP JetAdmin. 3. The following message may appear: "JetAdmin could not find any configured devices on your network. Do you want to configure one now?". Click Yes and proceed to 5. If this message is not displayed, go to 4. 4. On the HP JetAdmin Utility screen, press [F5] to refresh the list of printers. All configured print servers are displayed. 5. Select Device, New. On the New Device screen, highlight the LAN hardware address of your print server. (The 12-character hardware address is on the HP JetDirect configuration page.) 6. Click Configure. A General screen appears. 7. Type the name of the print server and a description (optional): then click Next. A NetWare configuration screen appears. 8. Click Operating Mode and select Queue Server Mode. 9. Click Network Directory Services. Use the arrow key to select the name of the NDS tree (where objects are located) in the Tree Name Box. 10. Click Browse and expand the NDS tree. Then identify and select an appropriate context and click OK. 11. Click Queues and then click Change. 12. Select the appropriate queue and click Yes to add the queue to the list of serviced queues. 13. Your configured queues are displayed under Serviced Queues, click OK, then Next. 14. If a TCP/IP screen appears, click Next. 15. Follow the instructions to complete configuration. Step 3 - Copy Printer Software to a Network Drive for Client Installation Please refer to Section 6.2 for the procedure on installing the HP 2500C Series Printer Software.

6.6 Configuring the PC as a Server to Share the Printer
JetDirect MIO Card PC PC Server
There are two ways to install and configure the PC to share the printer on the network
Before you proceed with the installation, ensure the following conditions: The server computer which the printer will be connected to, has been set up correctly in the network. Refer to the documentation that comes with your network operating system for more information. Networking software and protocol must be present on both the server and client computers. The server computer must be turned on when trying to connect. For Windows for Workgroups 3.11, the Print Manager must be enabled. To do this, doubleclick the Printers icon in the Control Panel and choose Use Print Manager. For Windows 95/98/NT 4.0, File and Printer Sharing of the server computer must be enabled. Note: If the server is running Novell Netware 3.12 or 4.11, please refer to the documentation that comes with Novell on how to set up a local printer.
6.6.1 Using the HP 2500C Series Printer Software to Share the Printer Step 1 - Install HP 2500C Series Printer Software Please refer to section 6.1.2, Step 2 - Install HP 2500C Series Printer Software for the procedure. Step 2 - Share the Printer on the Network For Windows 95/98/NT 4.0: 1. Right-click on the HP 2500C Series Printer icon in the Printers folder, followed by Properties, to access the printer properties. 2. Select the Sharing tab in Properties to share the printer. Proceed to 3 if you do not see the Sharing tab, otherwise, move on to 5. 3. To enable the file and printer share, double-click the Network icon in the Control Panel. Click File and Printer Sharing and make sure that both the check boxes are selected. 4. Click OK and restart Windows. 5. In the Sharing tab, select Shared As and specify a shared name for this printer, for example, HP 2500C. 6. Click OK. For Windows for Workgroups 3.11: 1. Double-click the Printers icon in the Control Panel. 2. Select HP 2500C Series Printer and make sure that the Use Print Manager option is checked. 3. Choose Cancel or Close to exit the Printers Control Panel. 4. Double-click the Print manager icon in the Main group and select the printer. 5. Select Share Printer As. from the Printer menu. Proceed to 6 if you do not see the Sharing tab, otherwise, move on to 8. 6. If the Share As option is disabled, you have not enabled the printer sharing. To do this, double-click the Windows Setup icon in the Main program group, choose Change Network Settings in the Options menu and enable printer sharing. 7. Click OK and restart Windows. 8. Specify a shared name for this printer, for example, HP 2500C. 9. Check the Re-share At Startup option if you wish to share the printer permanently. 10. Click OK. 11. Proceed to install the printer software on the client computer.

6.7 Installing Alternate Drivers If your server is running Windows NT 4.0 and you wish to install Windows 95 or 98 drivers to client computers over the network, you may do so if you have installed an alternate driver in your server. To install an alternate driver in your server: 1. Insert the Starter CD into the CD-ROM drive. 2. Click the Start button on the taskbar. 3. Select Settings, followed by Printers to open the Printers folder. Right-click on the HP 2500C Series Printer icon and select Sharing. 4. Select Shared and type in a Share Name of your choice. 5. Select Windows 95 under Alternate Drivers. 6. When prompted to insert disk, click OK. 7. In the Copy Files From: box, type d:\ drivers\nt295\ where d:\ is your CD-ROM drive. You may also click Browse and point to the directory to be installed from. 8. Click OK and follow the instructions on screen to complete installation. 6.8 Installing PostScript Driver Option 1 1. Insert the HP 2500C/C+/CM Adobe PostScript 3 CD-ROM into your CD-ROM drive and run INSTALL.EXE. 2. Follow the instructions on the screen and select HP 2500C Series PS3 Printer in the PPD description. 3. Follow the instructions to complete the installation and verify your setup with the self-test page (for Windows 95, 98 and NT only). Option 2 1. Copy the entire contents of the HP 2500C/C+/CM Adobe PostScript 3 CD-ROM to a folder in your server. 2. Assign (Map) a drive letter to your network folder. 3. Run INSTALL.EXE. 4. Follow the instructions on the screen and select HP 2500C Series PS3 Printer in the PPD description. 5. Follow the instructions to complete the installation and verify your setup with the self-test page (for Windows 95, 98 and NT only).
Option 3 1. Copy the folders and files of the specific Operating System and language required from the HP 2500C/C+/CM Adobe PostScript 3 CD-ROM to a folder in your server. 2. Run SETUP.EXE. 3. Follow the instructions on the screen and select HP 2500C Series PS3 Printer in the PPD description. 4. Follow the instructions to complete the installation and verify your setup with the self-test page (for Windows 95, 98 and NT only).

Troubleshooting

7. If you encounter any problems or difficulty printing over a network, please refer to the following documentation: Troubleshooting tab on the HP 2500C Toolbox. HP JetDirect Hardware Manual. HP JetDirect Software Manual. Your NOS and OS Manual.

q q q q

Improving Printing Performance over the Network
8. Color output from applications requires a lot of processing to become printer ready data. Therefore, when networking color inkjet printers, the demands on a print servers system resources are higher than other network printers. To optimize printing performance over the network, the following is recommended: Set Print Queue to Accept only RAW Data in a NT4.0 ClientServer Environment A print queue can be configured to accept only RAW Data. By doing so, the work of creating RAW data is moved from the print server CPU to the client PC. This will reduce the load on the print server CPU. To enable this option: 1. Click Start and select Settings followed by Printers. 2. Right-click on the HP 2500C series printer icon and select Properties. 3. Click on the General tab. 4. Click on Print Processor. 5. Check always spool RAW datatype checkbox and click OK. 2. Free Up Hard Disk Space It is recommended that the print server has 200MB of free disk space for every 10 queues. 3. Set Port Monitor It is recommended that you use HP JetDirect port software that comes with HP JetAdmin (3.4 or later) or HP Standard port software that comes with HP Web JetAdmin instead of Microsofts LPR port software. Also, for optimal printing and spooling of 11 x 17 or A3-size jobs, the TCP/IP Idle Time Out value of the MIO card should be set to at least 360 seconds. To do this: 1. Click Start and select Settings followed by Printers. 2. Right-click on the HP 2500C series printer icon and select Modify. 3. Click Next. 4. Set the TCP/IP Idle Timeout to at least 360. 5. Click Next and Finish. 4. Reduce the Complexity of the File Reduce the complexity of the file such as reducing the number of colors.

5. Send the Print File through a Different Application It has been found that some applications handle complex print files more efficiently than others. Try opening your file with another application and send it to print. 6. Use the HP ZoomSmart Feature If you have the intention of printing a larger version of your print job, e.g., from A4 or Letter size to A3 or 11 x 17, it is recommended that the ZoomSmart feature be used to enlarge the image instead of enlarging it through an application. The spool file generated with ZoomSmart is about 30% smaller.
Copyright 1999 Hewlett-Packard Company 450 Alexandra Road Singapore 119960 Singapore. http://www.hp.com/go/hp2500